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SALARY:                             $4,263 to $5,999 monthly (26 pay periods annually)

                                           Regular and Part-time will be pro-rated based on 20 hrs/wk; 26 pay periods annually

FINAL FILING DATE:         We are accepting applications until closing at 5:00 pm, July 24, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the position of Housing Technician II in the Economic Development Department.  The current vacancies include Regular and Full-time and Regular and Part-time. The normal work schedule for Regular and Full-time is Monday through Friday, 8:00 am –5:00 pm and for Regular and Part-time the hours will be limited to 20 hours a week; a flex schedule may be available. The employment list that will be established from this recruitment may be utilized to fill future vacancies.

Regular and Part-Time positions are eligible for Health & Welfare Benefits on a pro-rated basis. Please see the applicable Memorandum of Understanding (MOU) for additional information, which can be found on the City of Roseville website.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform responsible administrative and technical support duties related to affordable housing program eligibility, certification, and inspection activities; and to provide information and direction to the public regarding affordable housing program requirements.

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the Housing Technician series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from that of the Senior Housing Technician in that the latter is an advanced journey level class responsible for complex and difficult housing program eligibility, certification and inspection matters, and exercises technical and functional supervision over technical and support staff.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Housing Supervisor or Housing Analyst; and technical and functional supervision from a Senior Housing Technician.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Determine applicant eligibility for the federal rental assistance program (Housing Choice Voucher program through the Housing Authority) and other housing rehabilitation/purchase/rental programs; provide information to applicants about rules and regulations; calculate household income and verify assets.
• Review, monitor, and recertify changes in applicant income; assess repayment charges as necessary related to changes in income; review and audit client eligibility and determine termination of services; perform interim and annual audits as necessary and required.
• Calculate and verify fair and reasonable rent charges for housing properties included in affordable housing programs; work with property owners and managers regarding maintenance of such properties to meet required housing quality standards.
• Perform annual and/or periodic external and internal inspections of program properties/households to determine compliance with housing program requirements; inspect occupied or anticipated rental properties.
• Assist in the development of work write ups and processing of progress payments for the housing rehabilitation program.
• Schedule and hold meetings with applicants and participants; maintain housing choice voucher program waiting list and conduct lottery, as applicable, for the selection of the next group of applicants/notify applicants of status; receive and enter update information from applicants and participants, including performing an annual update.
• Review tracking sheets to verify timeliness of housing voucher issuance; prepare hearing packets and participate in termination hearings; ensure required deadlines are met for re-certifications, inspections and repayment agreement terms.
• Provide information and direction to the public at the counter, via telephone, e-mail, and written correspondence related to the City’s housing programs.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of interviewing techniques.
• Business letter writing and report preparation.
• Basic mathematical principles.
• English usage, spelling, grammar and punctuation.
• Customer service principles and public relations techniques.
• Modern office equipment and procedures including use of a variety of software applications.
• Principles and practices related to determining affordable housing program eligibility and participation.
• Pertinent local, State and Federal rules and regulations related to affordable housing programs.

Ability to:

• Learn, interpret, apply and explain affordable housing program regulations and standards.
• Intermittently review documents related to department operations; observe, identify and problem solve procedural issues.
• On a continuous basis, sit at a desk for long periods of time.  Intermittently walk, bend, or stoop while conducting site inspections; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Learn and apply housing standard quality requirements as related to site inspections.
• Analyze situations carefully and adopt effective courses of action.
• Prepare correspondence, memoranda, and reports.
• Make accurate mathematical calculations.
• Use a personal computer and a variety of software applications.
• Plan and organize workload.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently perform administrative and technical support duties in determining affordable housing program eligibility and certification, and conducting site inspections related to housing standard quality requirements.
• Interpret, apply and explain affordable housing program regulations and standards.

EXPERIENCE AND TRAINING

Experience:

Two years of responsible experience performing duties comparable to that of a Housing Technician I in the City of Roseville (performing responsible administrative and technical support duties related to affordable housing program eligibility, certification, and inspection activities; and providing information and direction to the public regarding affordable housing program requirements).

AND

Training:

An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education  from an accredited college or university. Two years of related work experience can substitute for an Associate’s Degree.

License or Certificate:

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have working in a Housing Authority?

• Less than 1 Year
• 1-3 Years
• 3+ Years

4. How many years of experience do you have working in a Public Agency Housing Division, or a Housing Non-Profit Organization?

• Less than 2 Years
• 2-5 Years
• 5+ Years

5. Please describe your experience with the Housing Choice Voucher (HCV) Program, or any similar program that requires income, asset, and deduction calculations for eligibility. If you have no experience with the HCV Program, what regulations were used for the eligibility calculations in the similar program that you are drawing your experience from?

6. In the Housing Technician position, you would be doing case management requiring interaction with varied population groups including elderly, people with disabilities, individuals experiencing homelessness, and landlords. Please describe your experience working with any of these populations or similar populations.

7. This position would require you to perform inspections of vacant and occupied homes in the Roseville/Rocklin area. Please describe your experience conducting home inspections, or any similar inspections. Please include an overview of the requirements and reasons for the inspections you conducted.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

SALARY:                         $3,876 to $5,454 monthly (26 pay periods annually)

                                        Regular and Part-time will be pro-rated based on 20 hrs/wk; 26 pay periods annually

FINAL FILING DATE:     We are accepting applications until closing at 5:00 pm, July 24, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the position of Housing Technician I in the Economic Development Department.  The current vacancies include Regular and Full-time and Regular and Part-time. The normal work schedule for Regular and Full-time is Monday through Friday, 8:00 am –5:00 pm and for Regular and Part-time the hours will be limited to 20 hours a week; a flex schedule may be available. The employment list that will be established from this recruitment may be utilized to fill future vacancies.

Regular and Part-Time positions are eligible for Health & Welfare Benefits on a pro-rated basis. Please see the applicable Memorandum of Understanding (MOU) for additional information, which can be found on the City of Roseville website.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform responsible administrative and technical support duties related to affordable housing program eligibility, certification, and inspection activities; and to provide information and direction to the public regarding affordable housing program requirements.

DISTINGUISHING CHARACTERISTICS

This is the entry-level class in the Housing Technician series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Housing Technician I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from the Housing Supervisor or Housing Analyst; and technical and functional supervision from a Senior Housing Technician.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Determine applicant eligibility for the federal rental assistance program (Housing Choice Voucher program through the Housing Authority) and other housing rehabilitation/purchase/rental programs; provide information to applicants about rules and regulations; calculate household income and verify assets.
• Review, monitor, and recertify changes in applicant income; assess repayment charges as necessary related to changes in income; review and audit client eligibility and determine termination of services; perform interim and annual audits as necessary and required.
• Calculate and verify fair and reasonable rent charges for housing properties included in affordable housing programs; work with property owners and managers regarding maintenance of such properties to meet required housing quality standards.
• Perform annual and/or periodic external and internal inspections of program properties/households to determine compliance with housing program requirements; inspect occupied or anticipated rental properties.
• Assist in the development of work write ups and processing of progress payments for the housing rehabilitation program.
• Schedule and hold meetings with applicants and participants; maintain housing choice voucher program waiting list and conduct lottery, as applicable, for the selection of the next group of applicants/notify applicants of status; receive and enter update information from applicants and participants, including performing an annual update.
• Review tracking sheets to verify timeliness of housing voucher issuance; prepare hearing packets and participate in termination hearings; ensure required deadlines are met for re-certifications, inspections and repayment agreement terms.
• Provide information and direction to the public at the counter, via telephone, e-mail, and written correspondence related to the City’s housing programs.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of interviewing techniques.
• Business letter writing and report preparation.
• Basic mathematical principles.
• English usage, spelling, grammar and punctuation.
• Customer service principles and public relations techniques.
• Modern office equipment and procedures including use of a variety of software applications.

Ability to:

• Learn, interpret, apply and explain affordable housing program regulations and standards.
• Intermittently review documents related to department operations; observe, identify and problem solve procedural issues.
• On a continuous basis, sit at a desk for long periods of time.  Intermittently walk, bend, or stoop while conducting site inspections; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Learn and apply housing standard quality requirements as related to site inspections.
• Analyze situations carefully and adopt effective courses of action.
• Prepare correspondence, memoranda, and reports.
• Make accurate mathematical calculations.
• Use a personal computer and a variety of software applications.
• Plan and organize workload.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

Two years of responsible clerical or administrative experience that includes substantial public contact, preferably in a public housing or social/human services environment.

AND

Training:

An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education  from an accredited college or university. Two years of related work experience can substitute for an Associate’s Degree.

License or Certificate:

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have working in a Housing Authority?

• Less than 1 Year
• 1-3 Years
• 3+ Years

4. How many years of experience do you have working in a Public Agency Housing Division, or a Housing Non-Profit Organization?

• Less than 1 Year
• 1-3 Years
• 3+ Years

5. Please describe your experience with the Housing Choice Voucher (HCV) Program, or any similar program that requires income, asset, and deduction calculations for eligibility. If you have no experience with the HCV Program, what regulations were used for the eligibility calculations in the similar program that you are drawing your experience from?

6. In the Housing Technician position, you would be doing case management requiring interaction with varied population groups including elderly, people with disabilities, individuals experiencing homelessness, and landlords. Please describe your experience working with any of these populations or similar populations.

7. This position would require you to perform inspections of vacant and occupied homes in the Roseville/Rocklin area. Please describe your experience conducting home inspections, or any similar inspections. Please include an overview of the requirements and reasons for the inspections you conducted.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

THE POSITION

Tri-City is looking to fill a vacancy on the Intensive Outreach and Engagement Team for a Clinical Therapist I/II.  This Clinical Therapist I/II is a bilingual, field-based position.  This position will appeal to candidates that are comfortable working with at-risk individual, which could include mental illness, homelessness, co-occurring disorders, co-morbid conditions, crisis and other factors related to mental illness.  BBS candidates will receive weekly supervision and collect BBS hours.  This position will report to the Intensive Outreach and Engagement Supervisor.  

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Perform routine and emergency intake evaluation according to Agency procedure; complete appropriate forms and documents relating to the intake process and prepare mental health/environmental case history for use in diagnosis; provide psychological field and agency-based mental health evaluations in accordance with Agency policy and as needed;
   
• Assist client and family members/identified support system with understanding mental health, de-escalation techniques, de-stigmatization and need for care;  Identify treatment needs based on scope and make appropriate referrals to necessary services;

• Work on a multi-disciplinary team to promote care, welfare, safety and security for individuals;
   
• Ability to work in a fast-paced and field-based environment; ability to work with individuals and families in the community on an emergent basis and as needed; and other duties as assigned.

TO VIEW JOB ANNOUNCEMENT, CLICK ON THE 'JOB ANNOUNCEMENT URL' BELOW.

SELECTION PROCESS

Interested applicants must complete a standard application form. Applications and resumes may be submitted via our website at www.scchousingauthority.org. For assistance: please contact the Human Resources Department at (408) 993-2934.

This agency is not using CalOpps to accept online applications for this recruitment. By clicking on the Job Announcement URL below, you will be taken to a different site that is used by this agency for collecting applications. That site will require you to create a login. Please note that this login is not in any way tied to your CalOpps login.

THE POSITION

Tri-City is looking to fill a temporary vacancy for Clinical Therapist I for the Adult Full-Service Partnership (FSP) Program.   This is a limited term position filling a vacancy due to a staff leave.  The Clinical Therapist I will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community with moderate to severe behavioral health clients. The Clinical Therapist will report to a Clinical Supervisor.    

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Phone therapy and skill building sessions with the Foundation Recovery Group and FSP clients;
   
• Documenting of electronic health records/Welligent notes and treatment plans;
   
• Performing adult assessments and perform field work as needed.
   
• Provide case management services on or offsite;
   
• Assist clients in developing realistic plans and advice clients on community resources;
   
• Maintain records of all activities relating to clients’ care and must adhere to Agency and service billing requirements, etc.;

• Work on a multidisciplinary team to promote recovery and other duties as assigned, etc.

THE POSITION

Tri-City is looking for an individual to fill the position of Psychiatric Technician I/II/III as part of the Intensive Outreach and Engagement Team. This particular position will report to the Intensive Outreach and Engagement Team Supervisor & the Crisis & Medication Support Manager. The Psychiatric Technician I/II/III will appeal to individuals who are inspired by the challenges and opportunities that may present while working with an engaged and active community by providing all manner of adjunctive medication support services, case management, mental health support and working within a field based multidisciplinary team.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• In collaboration with the Agency’s Psychiatrists, will provide medication support services including injections, medication monitoring, non-prescription medication, etc.;

• Provide direct and indirect care including taking and recording measures of the client’s physical condition such as temperature, blood pressure, pulse and respiration;

• Observe, evaluate, record, and report changes in client’s condition to the appropriate designee or designees within the multidisciplinary team;

• Implement de-escalation procedures and techniques to aid clients in crisis to help prevent injury to themselves or others through verbal intervention;

• Obtain LPS-designation and work with clients on an interagency basis as well as local agencies for client hospitalization when indicated;  

• Work directly with entire field-based treatment team, adjunctively for clients who require medical referral, transportation to receive medical services, prescriptions etc.;

• Perform field based medical/mental health triage within scope of practice for individuals encountered during routine provision of care, etc.; and other duties as assigned.

THE POSITION

Tri-City is looking to fill one vacancy for Clinical Therapist I/II within the Children’s School Partnership Program (SPT). The Clinical Therapist I/II will appeal to individuals who are passionate about working with children, adolescents, young adults and their families and may have or would like experience in a school setting.  The Clinical Therapist I/II will report to the School Partnership Clinical Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide individual, family, collateral and group therapy for children, adolescents, and youth with mental illness;
   
• Provide crisis intervention and case management as needed at the school site in Pomona, California;
   
• Conduct mental health assessments, treatment plans, provide crisis intervention as needed and complete all necessary documentation;

• Collaborate with school staff regarding student mental health needs and maintain regular contact with parents;

• Ensure that documentation is updated in Electronic Health Record (EHR) regularly;

• Screen and track school referrals, etc. & other duties as assigned.

THE POSITION

Tri-City is looking for an individual to fill the position of Psychiatric Technician I/II/III whom will provide medication support services both in the field and at the office. This particular position is located within the Children’s Department and will report to the Medication Support Team Manager & the Crisis & Medication Support Manager. The Psychiatric Technician I/II/III will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community by providing all manner of adjunctive medication support services.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• In collaboration with the Agency’s Psychiatrists, will provide medication support services including injections, medication monitoring, non-prescription medication, etc.;

• Provide direct and indirect care including taking and recording measures of the client’s physical condition such as temperature, blood pressure, pulse and respiration;

• Observe, evaluate, record, and report to professional staff changes in client’s condition;

• Implement de-escalation procedures and techniques to aid or clients in crisis to help prevent injury to themselves or others through verbal intervention;

• Obtain LPS-designation and  work clients on a interagency basis as well as local agencies for client hospitalization when indicated;

• Work directly with entire treatment team, adjunctively for clients who require medication monitoring per Psychiatrist disposition as well as clients in crisis; and other duties as assigned.

THE POSITION

Tri-City is looking to fill a vacancy for the position of Mental Health Specialist (MHS) whom will provide mental health support services to behavioral health challenged individuals as part of the Adult Full Service Partnership (FSP) Program. The MHS will appeal to individuals who are inspired by working with an engaged community providing participant advocate and case management services to moderate to severe mentally ill adults This is a field-based position that will report to a Clinical Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Plan and provide a variety of rehabilitative support services to mentally ill and emotionally disturbed persons to attain, restore, or improve physical, mental, or emotional functioning;
   
• Provide assistance to clinical staff; participate in group and individual support programs;
   
• Serve as a participant advocate; provide case management services;  the ability to work in the field to service clients at their home, shelter or elsewhere;
   
• Maintain records of all activities relating to client care and adhere to  billing compliancy standard;
   
• Perform other duties as assigned, etc.

Preferred candidates will possess 1 to 3 years’ experience in the mental health field; experience with the adult population and the ability to work in a fast-paced environment. 

APPLICATION DEADLINE:  Apply by Monday, March 23, 2020 for first consideration

THE POSITION:

The Library and Recreation Department (Library Division) is seeking a part-time (64% FTE) Library Assistant I. The incumbent in this position will perform a variety of responsible library work related to the circulation of materials and assist patrons in the use of the library. The Library Assistant I will perform a variety of duties related to the loaning, return, shelving and monitory of Library materials. 

This position performs the following essential job duties:

• Processes returned materials and prepares them for re-shelving.
• Assists patrons in person and by telephone, provides information, and refers reference and other specialized questions to appropriate staff.
• Sorts books and related materials according to alphabetical, numerical, and categorical systems.
• Collects, stacks, shelves and re-shelves library materials.
• Maintains logs and records, conducts routine and special surveys and tabulation of usage of materials, patron demographics, and related information.
• Locates and furnishes reserve/closed stack materials for patrons.
• Places holds, reserves materials, and notifies patrons of availability.
• Verifies proper shelf arrangement of books and filing of identification and catalog cards, researches missing materials.
• Calculates and collects fees and fines, operates cash register, makes change, counts, and balances cash drawer.
• Uses on-line system to maintain current patron information and monitor fines and fees due.
• Uses on-line computer system to place interlibrary loan requests and to create temporary records of loaned materials.
• Maintains current patron information and monitors fines and fees due.
• Processes, copy catalogs, and inputs information into online databases.
• Operates and performs basic operator maintenance of PC and related software, typewriter, photocopiers and related standard library equipment.
• May assign and coordinate work assignment(s) of volunteer or part-time help.
• Recruits, interviews, tests, hires, and trains pages.
• Prepares library materials for circulation.
• Adds and updates information in the library’s online database.
• Performs basic copy cataloging using OCLC and other computer software.
• Uses OCLC to place interlibrary loan requests.
• Performs related duties as required.

To be eligible for this position, you must have knowledge of:

• Basic office practices and procedures, including the operation of standard office equipment.
• Alphabetical, numerical and topical filing systems.
• Material organization and structure of libraries, including categories of materials and general arrangement.
• Basic arithmetic.
• Library technical services terminology and equipment including on-line databases.

To be eligible for this position, you must have the ability to:

• Sort and organize materials in alphabetical, numerical, and topical order.
• Deal tactfully and effectively with the wide variety of library users.
• Maintain logs and records.
• Type at a speed required by the department.
• Operate modern office equipment including a PC and related software.
• Operate modern library equipment.
• Make arithmetical calculations involving addition and multiplication.
• Understand and carry out oral and written instructions.
• Use online computer system to issue cards, books, etc.
• Work weekends and holidays.
• Climb, stoop and crawl to place and reach books; lift up to 50 pounds; push loaded book carts.

LANGUAGE/MATHEMATICAL/REASONING SKILLS:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

EDUCATION and/or EXPERIENCE:

• Equivalent to graduation from high school.
• Course work or practical experience in complex filing and recordkeeping systems is desirable.
• Spanish speaking preferred, but not required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and smell.  The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display.  The noise level in the work environment is usually moderate.

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application.  The examination process may include the following:  application appraisal and oral board interview examination.  The passing point for the oral board examination final score will be 70%.  Note:  Prior to appointment, candidate must pass a pre-employment physical, background check, driving record, and fingerprinting.   To file an application, go to:  www.calopps.org.  Select “Member Agencies”.  Select “San Rafael”.  Follow this link to submit your application:   https://www.calopps.org/san-rafael/job-19988886

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.  Such accommodations must be requested by the applicant.