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The Department:

The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.

 

The Position:

This is the second level paraprofessional position in the Staff Aide series requiring the frequent use of independent judgment and interpretive ability related to research, analysis, and report writing.  An incumbent in this classification performs work of a varied and responsible nature under general direction with some responsibility for the follow-through on details of assigned projects.

 

Additional Information: 

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered.

 

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications must be submitted by the filing deadline of July 22at 4:00 PM.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

The annual salary range for this position is $95,863.92 - $122,040.48. This position may be filled at or near the minimum of the salary range. 

 

Minimum Qualifications

EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

• Completion of an Associate of Arts degree in Business Administration, Public Administration or a related field;

Minimum Experience Requirements: 

• Three (3) years of progressively responsible investigation, coordination or technical report writing experience; 
 • Computer proficiency in Microsoft Word and Excel.

Acceptable Substitution: 

• Additional qualifying experience may be substituted on the basis of one year of experience equals 30 semester units of required education for a maximum of one year of required education.

License/Certifications: 

Possession of a valid California Class C driver’s license is required at time of appointment and for duration of employment.

Desirable Qualifications: 

• Computer proficiency in Microsoft Access and Power Point.

Other Requirements:  

• May be required to work shifts, weekends, and odd and unusual hours in the performance of duties and emergency situations.
 • Must be able to perform all of the essential functions of the job assignment.

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 

PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

TEMPORARY LIBRARY SPECIALIST III, PART TIME

Note: Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). *Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30). 
 
 The City of Sunnyvale is seeking to fill the positions of Temporary Library Specialist III. An energetic and highly motivated individual who possesses excellent customer service, technical and interpersonal skills is needed. 
 
 This classification provides clerical support for Library operations and programs by receiving and responding to patron questions, performing circulation duties, and performing duties related to the opening and closing of the Library. This classification differs from the lower-level classification of Library Specialist II in that the Library Specialist II performs the more routine duties.

Essential Job Functions:

(May include, but are not limited to, the following):

• Conducts transactions with the public and employees including the acceptance of payments or fees, registration of new library cards, checking library materials in and out using either manual or automated circulation systems, updating patron records, preparation of requisitions, and receiving reports, distribution of documents, data, or information.
• Provides information about library services, policies, and procedures to the public.
• Performs simple operations for updating or blocking certain fields in a patron's record and performs related work on the online system.
• Assists and trains patrons on the use of the Technology Center; troubleshoots public access computer issues; and responds to patron questions regarding computer usage.
• Uses the online system to search for library materials and patron information.
• Assists in receiving and resolving patron complaints and questions.
• Deletes and discards outdated and damaged library materials from circulation system.
• Processes and shelves holds and other library materials.
• Types documents and routine correspondence.
• Mends books, media and audiovisual library materials.
• Performs simple maintenance on library equipment and machines.

In addition to the duties above, employees may be assigned to one or more workgroups.
 
 If assigned to the Circulation work group, additional duties include:

• Provides first point of contact customer service to patrons in person and on the phone.
• Performs daily start-up and closing operations for the computerized circulation system including setting up and taking down self check-out machines, logging on and off computers and restocking the circulation desk.
• Delivers library materials to homebound residents and offsite locations.

If assigned to the Technical Services work group, additional duties include:

• Processes new library materials; applies labels and creates packaging; programs RFID tag, enters information into circulation system and organizes onto carts for processing.
• Corrects call number labels and barcodes; reviews and resolves issues related to media playability.
• Receives and processes receiving slips and invoices for payments.
• Maintains work group's processing manual.
• Develops, maintains, and archives a variety of files, fling systems, and records.
• Collects information from various sources and compiles data for reports.

WORKING CONDITIONS
 Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper, books, carts and documents weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.
 

Minimum Qualifications:

Education and Experience:
 
 The minimum qualifications for education and experience can be met in the following way:
 Graduation from high school or tested equivalent; AND,
 One year of clerical, customer service or library work experience.
 
Knowledge of:

• Library circulation principles.
• Modern office equipment and designated specialized computer software and operating programs.
• Cash handling techniques.
• Principles of alphabetical and numerical filing.
• Advanced customer service principles.

Ability to:

• Make simple calculations.
• Carry out routine clerical and library procedures.
• Consistently apply policies and procedures according to available guidelines.
• Handle records accurately.
• File alphabetically and numerically.
• Operate modern office equipment and applicable software.
• Receive, research and resolve customer questions.
• Provide excellent customer service to the public and City employees.
• Understand and follow written and oral instructions.
• Communicate effectively, both orally and in writing.
• Establish and maintain and promote positive and effective working relationships with employees and the public.
• Demonstrate initiative and exercise good judgment in the performance of duties.
• Apply the operations, policy and procedures of the Library.
• Work independently and as a team member; recognize and set priorities and meet deadlines.
• Observe safety principles and work in a safe manner.

Willingness to:

• Work irregular hours, evenings and weekends as required.

Licenses/Certificates:
 Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record. 
 
DESIRABLE QUALIFICATIONS

• Customer service and/or clerical experience
• Experience in a public library environment
• Ability to speak other languages that represent the demographics of the community.

SENIOR OFFICE ASSISTANT

Regular Full-Time Employment Opportunity (1)
 

The current vacancy is One (1) Regular Full-Time Employment Opportunity in the Public Works Department, Fleet Services Division. The list established from this recruitment may also be used to fill Senior Office Assistant, Regular Full Time, and Part Time vacancies in other City Departments.

The City of Sunnyvale’s Public Works Department is seeking a highly organized and detail-oriented Senior Office Assistant to support the Fleet Services Division. This position will work closely with the Fleet Manager and provide administrative support for fleet operations, including procurement coordination, scheduling, data tracking, reporting, and communications with vendors and City departments. The Senior Office Assistant will help maintain accurate records related to vehicle maintenance, fuel systems, and fleet replacement planning. This is a great opportunity for someone who thrives in a fast-paced environment and is committed to excellent customer service. The ideal candidate will be proactive, comfortable with learning technical systems, and able to manage multiple priorities efficiently. Come join a team that keeps the City running.

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire.  The position opens Wednesday, June 25, 2025and final filing date is Wednesday, July 16, 2025 5:00 PM or after receiving 100 qualified applicants, whichever is first. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary:  Senior Office Assistant:  $37.96 - $48.45 Hourly

We’re looking for a creative and organized professional to take on the role of Senior Library Assistant. You will join a fast-paced, dynamic team environment, providing youth focused services within the Youth, Bookmobile and Collections Division. This position receives direction from Senior Librarian, may exercise direct supervision over other assigned office support staff and builds relationships throughout the organization. If you are looking to bring your knowledge of youth literature and strong administrative skills to directly impact library customers and staff, this position is for you. Review our detailed job description here.

What You'll Do:

• Provide administrative support to all those in Division.
• Promote library services at outreach and bookmobile events as assigned.
• Answer reader’s advisory and general reference questions for a wide range of youth literature, resources andmaterials.
• Use planning, analytical, and technical skills to work on special projects.
• Support library events and programs.
• Work with library team to provide a safe and welcoming environment
• Support of safety protocols.
• Work both independently and with a team to accomplish goals.

The Essentials:

Senior Library Assistant

• Two years of experience performing paraprofessional or technical duties in a library setting equivalent to a Library Assistant II or Library Technician in the City of Mountain View.
• Education equivalent to an associate of arts degree.

Bonus Points:

• May need to possess a valid California Class C Driver License as required by the position.
• A bachelor’s degree from an accredited college or university is highly desirable.
• Bi-lingual skills in Spanish, Chinese or Russian.

Are We a Match?

• You thrive in a fast-paced, team-oriented environment.
• You are adaptable, flexible and offer solutions in ambiguous situations.
• You possess solid knowledge of youth literature.
• You bring a creative mindset and are open to taking on new ideas and skills.
• You enjoy solving administrative tasks and balance your time efficiently.
• You’re able to pivot priorities and can anticipate customer and staff needs.
• You value continuous learning as a team practice and contributing to a collaborative environment.
• You enjoy resolving administrative challenges.
• You are organized, detail-oriented and organized and can manage multiple, varying processes and tasks.
• You bring patient, compassionate and friendly customer service and enjoy working with customers of all backgrounds and ages.