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The City of Livermore is currently accepting applications to fill a Permit Technician vacancy.  The vacancy may be filled at either the Permit Technician I or the II level.

Apply online at www.LivermoreCA.gov/jobs by 5 PM on Monday, October 14, 2024.

THE POSITION

Under general supervision, a Permit Technician II performs technical and administrative support functions in the processing and issuance of permits in the Permit Center of the Community Development Department; assists customers with questions relating to zoning and building codes, entitlement, and plan review processes; reviews and researches plans primarily of a preliminary nature to ensure compliance with codes and regulations; reviews plans and applications for issuance of permits on smaller projects such as home occupation permits or smaller building permits; explains, calculates and assigns development impact and permit service fees; coordinates the routing of projects to and from other divisions/departments; and performs other duties as assigned.

The City:
 The City of Santa Clara is a "full service" city – one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation.
 
The Department: 
The Water and Sewer Utilities Department is a utility enterprise that provides planning, design, construction, maintenance, and operation of the City's water distribution system, sewer collection system, and recycled water system. For more information about Water and Sewer Utilities please visit the department website.
 
The Position:
This position will conduct investigations, plan reviews, and inspections related to storm water pollution, sanitary sewer overflows, water wasting practices, fats, oils and grease (FOG) source control, recycled water, land use, buildings, zoning and related municipal codes and ordinances, to determine violations and gain compliance. Performs various water, sewer and recycled water sampling.

Additional Information: 
Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be considered.

 
Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications must be submitted by the filing deadline of October 15, at 4:00 PM.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 
 
The annual salary range for this position is $107,380.80 - $137,341.32.  This position will be filled at or near the minimum of the salary range.

Minimum Qualifications

EDUCATION AND EXPERIENCE
Minimum Requirements:
• An Associate's Degree in City or Urban Planning, Business Administration, Construction Technology, Environmental Science, or closely related field; and
• Two (2) years of experience in public contact work involving zoning administrative investigation, building inspection or investigation, industrial/commercial pretreatment inspections, or stormwater pollution control, one year of which must have been in a supervisory capacity.

Possible Substitutions:
• One (1) year of additional related experience may be substituted for each year, up to two years of the required education.

Desirable Qualifications:
• A Bachelor's Degree in City or Urban Planning, Business Administration, Construction Technology, Environmental Science, Sustainability, or closely related field is desirable.
• A Code Enforcement Officer Certification by the California Association of Code Enforcement Officers (CACEO) is desirable.

LICENSES AND/OR CERTIFICATES
• Possession of a valid California Class C driver's license is required at time of appointment and for the duration of employment.

For the Public Works Department:
• A recognized professional certification within the stormwater management field (QSP, QISP, CSM, CESSWI, CPESC, CPMSM, etc.) within twelve (12) months of appointment and for the duration of employment.

For the Water and Sewer Utilities Department:
• A Grade II Environmental Compliance Inspector Certification issued by the California Water Environment Association within twelve (12) months of appointment and for the duration of employment.
• A Water Distribution Operators Certification from the State Water Resources Control Board is desirable.
• A Cross-Connection Control Program Specialist Certification from the American Water Works Association is desirable.

OTHER REQUIREMENTS
• May be required to occasionally work evenings and weekends.
• Must be able to perform all of the essential functions of the job assignment.

CONFLICT OF INTEREST
Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually, and upon leaving office, in accordance with City Manager Directive 100.

Follow this link to view the entire Class Specification, which includes more information on Typical Duties and Knowledge, Skills, and Abilities.

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview may be required prior to appointment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  
 
PERMANENT CITY EMPLOYEES PREFERENCE POINTS: Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to their final score.
 
The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at(408) 615-2080 or HumanResources@santaclaraca.gov.

The City of Livermore is currently accepting applications to fill a Permit Technician vacancy.  The vacancy may be filled at either the Permit Technician I or the II level.

Apply online at www.LivermoreCA.gov/jobs by 5 PM on Monday, October 14, 2024.

THE POSITION

Under general supervision, a Permit Technician I performs technical and administrative support functions in the processing and issuance of permits in the Permit Center of the Community Development Department; assists customers at the Permit Center with questions relating to zoning and building codes, neighborhood preservation, entitlement, plan review processes, city details and specifications, and housing and human services programs; reviews and researches plans primarily of a preliminary nature to ensure compliance with codes and regulations; reviews plans and applications for issuance of permits on smaller projects; coordinates the routing of projects to and from other divisions/departments; and performs other duties as assigned.

The City of Orinda Planning Department seeks a strong customer-service oriented Planning Technician to primarily staff the Planning Counter and process code-enforcement cases.  Depending on experience, the successful candidate may also gain opportunities to assist with various current and long-range planning tasks.  This non-exempt position reports to the Director of Planning.

Minimum Qualifications: Candidates with the following qualifications are encouraged to apply:

This is an entry level position in the professional planning field.  Applicants must meet at least one of the following education/experience qualifications.

1. A four-year bachelor’s degree in planning or a related field
2. Equivalent to two years of college, supplemented by at least two years of job experience or training in the planning or a related field
3. Four years of planning and building administrative support experience
    

License or Certificates:   Possession of, or ability to obtain a valid California driver's license.
 
Special Requirements:   Essential duties require the following physical skills and work environment:  Ability to work in a standard office environment including ability to sit, stand, walk, kneel, crouch, stoop, squat, twist, and lift 25 lbs.; ability to travel to different sites and locations.
 

Application and Selection Process:

To be considered for this position, qualified job applicants are required to submit the following by the final closing date of this announcement:

• Apply Online! You can now apply online by visiting CalOpps.org.
• Please submit a cover letter and resume with your application for the Planning Technician position.

A limited number of applicants with the most desirable qualifications as determined by initial screening of application and supplemental documents will be invited to participate in an interview and testing process that will consist of a practical test and oral board interview.   All applicants will be notified by phone or email if they are invited to participate further in the selection process.

Completed application materials must be submitted on the CalOpps.org website by 5:00 p.m. on Monday. October 7, 2024.

Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, conviction history check, as well as a medical exam including a pre-placement drug screen before hire.

Primary duties of the Planning Technician include (but are not limited to):

• Assist the public at the service counter, collect and process forms, permit applications and plans.
• Respond to counter and telephone inquiries and provide information related to building and planning applications, plan checking procedures, policies, and functions.
• Compute required fees.
• Assist with data collection, analyze data using a variety of data sources, including GIS.
• Create and maintain departmental activities files. Research files for information in response to department staff requests.
• Assist with reporting requirements such as the Annual Progress Report for the Housing Element.
• Create building permit database and land use tracking systems
• Maintain and update GIS mapping system and other databases, create charts and maps as requested.
• Process code enforcement cases.
• Coordinate and conduct follow-up abatement procedures, including preparing correspondence, and property owner site visits. Conduct code and ordinance research for compliance. Receive, track/monitor and investigate public staff municipal codes and ordinances, standards, health and safety and other complaints.
• Conduct review of discretionary planning applications for design review, exceptions, tree removal, and other related requests.
• Serve as the City’s staff liaison to various groups (i.e., Orinda Historical Society)
  Basic mathematical principles.

• Proficiency in GIS mapping.
• English usage, spelling, vocabulary, grammar and punctuation.
• Working knowledge of modern office equipment and procedures, including the use of a variety of software applications.
• Principles and procedures of record keeping.
• Business letter writing and report preparation.
• Excellent customer service skills.

The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
 
The City of Orinda is an Equal Opportunity Employer and does not discriminate against race, color, religion, national origin, age, sex origin or disability.  In accordance with Federal law, the City of Orinda will only hire individuals who are legally authorized to work in the United States.  Candidates with a disability which may require special assistance in any phase of the application or testing process should submit a request for accommodation with the application.  Documentation of the need for accommodation must accompany the request.
 

DESCRIPTION:

The Department:

The Santa Clara City Library is a department of the City of Santa Clara. The Santa Clara City Library operates three facilities, a virtual branch through a website, and a bookmobile. The Library provides a collection of virtual and physical books and resources, services and programs, public internet access, adult literacy and English as Second Language classes for the Santa Clara community. Services and programs are free and open to all.

The Position:

The Library Technology Consultant provides assistance with and instruction to the public on the use of library computers, electronic resources, printing, and audio-visual equipment. The Library Technology Consultant performs complicated tasks involving computer and audio-visual equipment, sensitive patron information, and handling money.

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

TYPICAL DUTIES:

Each position in this classification may not include all the duties listed below, nor do the examples cover all duties that may be performed.

Under general supervision:

• Monitors the public’s use of computer equipment in the Technology Center, meeting rooms and throughout the library. 
• Provides individual and group technology instruction, including preparing and running technology classes at various City locations.
• Assists the public with the use of library computers, software and electronic resources; resolves problems and answers basic questions regarding computer, laptop & mobile device usage.
• Performs basic troubleshooting on Library self-checkout machines, scanners, and genealogy equipment.
• Monitors the use of technology equipment to deter theft and/or vandalism.
• Cleans and inspects computer equipment, replaces printer cartridges and printer paper.
• Maintains an inventory of computer supplies and peripheral devices; checks out peripheral devices to patrons; submits requests for replacements when needed.
• Oversees the Internet queuing system and monitors patrons’ time usage.
• Troubleshoots printer problems and Internet access problems involving patron cards.
• Assists patrons with payment for print jobs, photocopies & faxes, handles cash and credit cards.
• Accesses patron library accounts on library software.
• Configures and operates audio-visual equipment in conference rooms for meetings and/or public functions.  
• Configures and operates basic types of computer hardware and peripherals.
• Assists library users in connecting to the internet with mobile devices, WiFi hotspots, and laptop/Chromebook computers.
• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

Graduation from high school or possession of a GED

Minimum Experience Requirements:

One (1) year experience with computer and audio-visual equipment.

Acceptable Substitution:

None.

License/Certifications:

None.

Other Requirements: 

• Must be at least 18 years of age at time of application.
• This position will be required to work on Sundays. Sunday hours will start January 2025, with 40 hours of training in November/December required for working on Sundays.
• Must be available to work a minimum of 12 hours each week, including some evenings and weekend rotations.
• Must be able to perform physical tasks, such as lifting, bending, stooping, reaching, carrying, and walking up and down stairs.
• Must be able to perform all the essential functions of the job assignment.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

KNOWDLEDGE, SKILLS, AND ABILITIES: 

Knowledge of:

• Windows- and Chrome-based operating systems and standard office software.  
• iPhone and Android mobile operating systems, including common cloud computing services such as Google Drive or iCloud.
• Computer peripheral devices and audio-visual equipment (microphones, speakers, projectors).  

Ability to:

• Learn library policies and procedures.
• Work independently and prioritize work assignments with minimal supervision.
• Troubleshoot routine technology problems, and recognize and report complex problems to the appropriate supervisor. 
• Communicate clearly and effectively, both orally and in writing.
• Understand and carry out written and oral instructions. 
• Establish and maintain courteous and effective working relationships with others contacted in the course of work, including under stressful situations.
• Work effectively in groups in a team based environment and achieve common goals.
• Perform physical tasks, such as lifting and carrying library materials weighing up to 40 lbs., bending, stooping, reaching, and walking up and down stairs.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

DESCRIPTION:

The Department:

The Santa Clara City Library is a department of the City of Santa Clara. The Santa Clara City Library operates three facilities, a virtual branch through a website, and a bookmobile. The Library provides a collection of virtual and physical books and resources, services and programs, public internet access, adult literacy and English as Second Language classes for the Santa Clara community. Services and programs are free and open to all.

The Position:

The Santa Clara City Library is seeking an enthusiastic and creative Librarian with a strong service commitment. Provide library service and programming for Youth and Adults. Constant contact and collaboration with patrons of all ages, including those with diverse backgrounds and abilities. 

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a Resume.  Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

TYPICAL DUTIES:

Under immediate supervision:

• Performs professional librarian duties;
• Provides bibliographic instruction to library patrons;
• Facilitates access to library materials using a variety of print and electronic resources;
• Performs manual and computerized bibliographic searches;
• Provides assistance to library patrons of all ages in location and use of library materials, resources, and facilities;
• Answers reference questions at all levels of complexity;
• Provides readers' advisory services;
• Evaluates and selects library materials;
• Plans and participates in library sponsored programs;
• Prepares publicity and displays;
• Serves as a member of library teams and on task forces;
• Attends related training, workshops, and conferences and participates in professional development activities;
• Serves as a resource in teaching the the effective use of library materials and services for our community.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

Possession of a Master’s Degree in Library/Information Science from an American Library Association accredited library school.

Minimum Experience Requirements:

None.

Acceptable Substitution:

None.

License/Certifications:

Possession of an appropriate, valid California Class C driver's license is required at time of appointment and for the duration of employment.

Other Requirements: 

• Must have availability on Sundays
• Must be able to perform all the essential functions of the job assignment.
• Must be able to perform physical tasks, such as lifting, bending, stooping, reaching, carrying, and walking.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

KNOWLEDGE, SKILLS, AND ABILITIES:

• Public library principles and practices
• Dewey Decimal classification
• Computerized bibliographic databases and online bibliographic searching techniques, including the Internet and World Wide Web
• Principles of intellectual freedom
• Reference interviewing techniques
• Collection development principles and techniques
• Office safety practices, procedures and standards
• Customer service techniques
• Children's and young adult literature, and current trends in library service to children, as well as similar familiarity with literature and trends in literature and services for adults. 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

DESCRIPTION:

The Department:

The Santa Clara Library Department aims to unite our community through possibility, exploration, and education. In a welcoming environment, the Library Department offers the power of knowledge, education, creativity, and inspiration to everybody. Read Santa Clara’s adult literacy program serves adults who seek to strengthen their basic literacy skills to achieve their goals as family members, workers, community members and lifelong learners.

The Position:

The Literacy Technology Assistant helps Read Santa Clara's adult learners gain basic digital literacy skills. The person helps adult learners 1:1 or in small groups learn how to use the literacy program's laptops and iPads as well as how to use literacy software on their own devices. The Literacy Technology Assistant may also be called on to support volunteer tutors or Read Santa Clara staff, as the need arises. The Literacy Technology Assistant is a patient, empathetic individual, who can teach basic technology skills to adults who have little or no digital literacy skills.

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

Typical Duties:

• Configure and operate Read Santa Clara's devices.
• Maintain the technology inventory, including keeping track of software subscriptions and licenses.
• Meet one-on-one with adult learners who need help with technology.
• Plan and conduct small group classes for learners on basic technology skills and literacy software.
• Check in and check out RSC devices to adult learners.
• Advise volunteers on how to effectively incorporate technology in literacy instruction and assist them as-needed with the online platform used to turn in monthly tutoring reports
• Write user-friendly instructions/create tutorial videos to help adult learners/tutors use literacy software.
• Record data and provide reports of sessions held with learners and tutors.
• Support Read Santa Clara staff, as needed, on specific literacy projects.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

High School diploma, GED or college degree.

Minimum Experience Requirements:

None.

Acceptable Substitution:

None.

License/Certifications:

None.

Desirable Qualifications:

Experience teaching adult learners or teaching basic technology skills to adults.

Other Requirements: 

• Must be 18 years of age or older. 
• Must be available to work up to 20 hours a week, including some weekdays, evenings and weekends.
• May be required to go to different library branches or community sites within the City of Santa Clara to serve adult learners.

Knowledge, Skills, and Abilities:

Knowledge of:

• Adult literacy and/or experience tutoring adults in basic literacy/technology skills
• Windows based operating systems and standard office software.
• How to use laptops/Chromebooks, iPads, smart phones, and copiers/printers.

Ability to:

• Learn about literacy software and the library's electronic resources.
• Teach adults basic technology skills.
• Work independently and prioritize work assignments with minimal supervision.
• Troubleshoot routine technology problems and recognize and report complex problems to literacy staff.
• Communicate clearly and effectively, both orally and in writing.
• Interact courteously with learners, tutors and staff from diverse backgrounds.
• Work effectively in a team-based environment to achieve common goals.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

THE POSITION:

Under the general supervision of the Youth & Family Services Clinical Supervisor and the Community Services Manager, the Intervention Counselor provides crisis intervention, individual and family counseling; identifies appropriate referral services to youth, families and individuals.

CLASS CHARACTERISTICS:

Intervention Counselor is a journey-level professional classification. Incumbents perform the full range of counseling duties within the Community Services division. Incumbents in this position receive occasional instruction as new or unusual situations arise. The Intervention Counselor is distinguished from the Clinical Supervisor in that the latter is responsible for overseeing clinical work, providing direct supervision to clinical staff and interns, responsible for ensuring counselors follow professional guidelines, establishes processes and procedures for the clinical side of the division, researches and provides appropriate training, and is the primary liaison with the school district and police department in regard to referrals, counseling, and crisis support. While the Intervention Counselor provides direct counseling, run group counseling and workshops, and provides intervention services and supportive tools and resources to clients.

ESSENTIAL DUTIES:

Duties may include but are not limited to the following: 

• Provide individual, family and group counseling to children, adolescents, and adults using a variety of therapeutic and counseling techniques. 
• Provide crisis intervention services around a variety of issues including: incorrigible youth/status offenders, child/adult abuse, domestic violence, trauma, individuals experiencing mental health issues, and families in conflict; may conduct visits at homes, schools, and juvenile detention centers. 
• Conduct assessments to identify appropriate resources, provide referral services and connect clients with additional services as needed.
• May receive, process and track all incoming case management, outreach, and counseling referrals as needed.
• Represent the City of Union City in the name of AC Probation, Centro de Servicios, Tiburcio Vazquez, Malabar House/Eden Counseling Services, NHUSD school administrators – principals, teachers, student services staff, UC Family Center,  Fremont Resource Center, (Fresh Lives for Youth (FLY), Filipinos  Advocates For Justice (FAFJ), MidPen Housing, Bay Area Community Health (BACH),  Safe Alternatives To Violent Environments (SAVE) to continue to develop and maintain relationships with these social welfare agencies and organizations. 
• Prepare and give presentations to youth, parents and community members.
• Conduct outreach to promote programs and services.
• Generate and maintain appropriate records, client files, and accurate statistical/monthly reports.
• Participate in weekly and monthly department and community meetings, trainings, and workshops as necessary.
• May provide guidance and clinical support to non-clinical staff who engage with clients. 
• Develop and implement new processes and procedures as needed.