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TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

A Dispatcher II is a civilian employee of the Police Department who performs a variety of tasks in the Department’s Support Services Division. The Dispatcher II acts as the Department’s primary dispatcher, receiving and relaying incoming calls for emergency and non-emergency assistance; dispatching police units; operating a variety of telecommunications equipment including radio, telephone, and computer-aided dispatch systems; status monitoring, records and file maintenance in a computer-aided environment; and entry level dispatch training. A Dispatcher II may be assigned to work various hours, shifts, holidays, weekends and overtime.

Additional duties may include, but are not limited to, the following: prioritize requests for service based upon available resources, receive radio requests and handle accordingly, type, process and file a wide variety of reports and materials including memos, letters, complaints, declarations, warrants, citations, crime and traffic reports. Assists Department personnel and the public in person and by phone performing record checks, collecting fees and mailing requested reports to outside agencies in accordance with established regulations.

APPLICATION
Applications are only accepted online at www.calopps.org. Resumes will not be accepted in lieu of a City employment application. Typing certification of 40 wpm net (5 minute test taken within the last 12 months) must be submitted with application. Certificates will only be accepted from a recognized business, adult school, or employment agency. Online typing test results will not be accepted. Applications received without a valid typing certificate, or not meeting the minimum words per minute (40 wpm net) will not be considered and applicants will not be contacted to correct the deficiency. Lateral applicants from a POST certified agency are not required to submit a typing certificate.

SELECTION PROCESS
Candidates are encouraged to apply early. Initial screening of applications is tentatively set for January 22, 2020. The most qualified applicants based on background and experience as evidenced by their application, will be invited for an oral board interview, which is weighted 100%. To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member.

A thorough background check, as well as a physical, including a drug screen, psychological evaluation, and polygraph exam will be conducted on the top candidates prior to appointment consideration. Failure to achieve a qualifying score on any portion of the examination process will eliminate a candidate from further consideration.

IMMIGRATION REFORM AND CONTROL ACT
To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

EQUAL OPPORTUNITY EMPLOYER
The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of 1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department.

JOB TYPE

Part-Time, Temporary/Seasonal

THE POSITION

The City’s Parks and Community Services Department is looking for a candidate to fill the position of Program Specialist to assist with the City’s After School Recreation program (elementary school), Student Union program (middle school) and summer camp programs. 

The Program Specialist will assist with the management of the daily operations of the After School and Student Union program which serves to aid with summer camp participants; general oversight of part time recreation leaders; ensure all sites and camps are stocked with supplies, equipment; and ensure staff is following the daily schedule of activities.  Must be organized, detail oriented and have good interpersonal and communication skills.  This position interacts with participants, recreation leaders and school/city personnel on a daily basis. Candidate should be creative and “think outside the box” to best accomplish goals and objectives. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this classification.   The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Under supervision, assists with planning, coordinating and implementing programs and projects within an assigned area.
• Provide assistance in the analysis, implementation and monitoring of City programs.
• Assist in the development of new program elements and program modifications as necessary to meet stated goals and objectives.
• Conduct surveys and perform routine research and statistical analyses as requested;
• prepare related reports.
• Compile materials and assist in the preparation of reports, manuals, publications and miscellaneous public information literature.
• Oversee part-time recreation staff as assigned, and review the activities of volunteers.
• Assist with administrative tasks including the maintenance of records, files and other data
• Participates  in  assessing  supplies  needed  for  programs  and  requisition  additional supplies as needed.
• Assists in the assurance that City activities start and finish in the prescribed manner and time frames.
• Build and  maintain  positive  working  relationships  with  co-workers,  other  City employees and the public using principles of good customer service.
• The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

Position:  The City of Orinda is looking for responsible, courteous individuals who enjoy working outdoors, can work independently of supervision and have experience dealing tactfully and effectively with members of the public.  The successful applicants will work in a part-time capacity with a schedule including afternoon and weekend hours.  Our City’s mission is to provide excellent service in a fiscally responsible manner and to promote a safe, healthy and vibrant community.

The Parking and Traffic Specialist enforces City parking regulations and assists with parking, traffic, and related issues and provides general information and assistance to the public.    This position is non-benefited and works a variable schedule based on need.

How to Apply:  To be considered for this position, qualified job applicants are required to submit the following:

• Apply Online!  You can apply online by visiting CalOpps.org. 
• Please attach a resume with your application for the Parking & Traffic Specialist position

Minimum Qualifications: Candidates with the following qualifications are encouraged to apply:

• Education: Equivalent to a high school diploma.  Supplemental specialized training in planning, zoning, inspection, or law enforcement is desirable; and
• Experience: One year of experience in public contact, customer service, or related experience; and
• License and Certificate: Possession of a valid California Driver's License with a demonstrated history of safe driving.

Special Requirements: Essential duties require the following physical skills and work environment:

Ability to drive, sit, stand, or walk for extended hours; ability to kneel, crouch, stoop, squat, twist, and lift 50 lbs.; exposure to outdoors for extended hours, including walking hills and on wet, muddy, or slippery surfaces; ability to travel to different sites and locations.

Must be willing to work a scheduled variety of hours, which may include evenings, and/or weekends, as needed.

Pre-Employment Processes:  Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, conviction history check, as well as a medical exam including a pre-placement drug screen before hire.

Primary duties of the Parking & Traffic Specialist include (but are not limited to):

• Enforces parking regulations within the guidelines of California State Law and City requirements.  Safely maintains and operates specialized equipment including radios and hand held computers or devices.
• Efficiently patrols assigned routes throughout the City to identify and resolve parking violations and traffic hazards, and enforce applicable laws; issues parking citations utilizing an electronic ticket writer and updates records as necessary.  May write warnings and amendments to previously issued citations.
• Responds to citizen complaints and concerns regarding parking and traffic issues and abandoned vehicle laws; tag and arrange transportation of abandoned vehicles; refers issues to supervisor or law enforcement as necessary;
• Chalks tires of vehicles parking in timed spaces, records time, and returns at specified intervals to ticket vehicles remaining in spaces illegally;
• Explains California State laws, California Vehicle Code, and City ordinances to the general public regarding parking citations and parking in general;
• Provides guidance to residents on how to obtain Residential Parking Permits and assists residents on permit questions and issues;
• Reports missing or damaged traffic signals and signs; reports improperly operating traffic signals; submits work order requests for signage, curb painting, and repairs;
• May perform traffic control duties at accident scenes and special events, including directing traffic and diverting flow of traffic by erecting temporary barricades and posting temporary signs; and
• Perform related duties and responsibilities as assigned.

Other job related duties and Essential Qualifications:

All employees of the City of Orinda are expected to uphold and exhibit the City’s Core Values including serving the public, being respectful, professional, responsible and accountable.

• Excellent customer service skills;
• Ability to interpret and apply policies, procedures, laws, codes, and regulations pertaining to parking citation programs;
• Working knowledge of modern office equipment and procedures, including the use of a variety of software applications and handheld electronic devices;
• Knowledge of City geography, maps, streets, landmarks, and driving directions; and
• Principles and procedures of record keeping.

The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.

The City of Orinda is an Equal Opportunity Employer and does not discriminate against race, color, religion, national origin, age, sex origin or disability.  In accordance with Federal law, the City of Orinda will only hire individuals who are legally authorized to work in the United States.  Candidates with a disability which may require special assistance in any phase of the application or testing process should submit a request for accommodation with the application.  Documentation of the need for accommodation must accompany the request.
 

AC Transit is actively searching for an experienced Executive Administrative Assistant for its office in Oakland, California. This position will provide exceptional and professional administrative support to one of AC Transit's Board Officers, the District Secretary.

In this role, the executive administrative assistant will perform critical administrative duties for the District Secretary's Office, including managing calendars, preparing and editing correspondence and reports, creating agendas and proofreading official District documents for proper English language usage, spelling, grammar and punctuation.

The ideal candidate for this position will have an acute attention to detail, public sector/government administrative experience, an ability to maintain confidentiality and conduct themselves in a professional manner at all times. This position is highly visible within the agency and will have significant exposure to the Board of Directors and executive team; professionalism, tact and diplomacy are essential to be successful in this position.

REPRESENTATIVE FUNCTIONS:

• Screens office visitors and telephone calls, and responds to requests, complaints, and inquiries of a complex and confidential nature, from the public and District staff, and refers to other staff, where appropriate.
• Disseminates information using discretion, and by appropriately applying and interpreting regulations, policies, and procedures.
• Compiles data for reports and other materials; and prepares administrative reports and projects.
• Establishes, maintains, and modifies executive office files, records, spreadsheets, and logs.
• Coordinates meetings, prepares agendas, arranges facilities and equipment, and assembles meeting materials and related media including folders, binders, and copies.
• Makes travel and conference arrangements; and submits and tracks reimbursement requests for the assigned executive or Board Officer, and others, as instructed. Organizes and maintains appointments, schedules, and calendars for the assigned executive or Board Officer; and coordinates office activities and schedules with other departments, third parties, and the public.
• Composes, prepares and proofreads correspondence, letters, reports, memoranda, agendas, and other documents, makes corrections, and revises drafts as needed.
• Provides administrative support to District boards, committees, and/or task forces, as assigned; including posting legal notices, preparing agendas, assembling background materials, and taking and transcribing meeting minutes.
• Maintains departmental content on the District's intranet, and /or internet website.
• Acts as a point of contact to the public, members of the Board, and other agencies at the request of the assigned executive or Board Officer.
• Recommends and implements procedural changes affecting office activities.
• Monitors and reconciles expenses for the assigned executive or Board Officer.
• Initiates and completes special projects and assignments, as assigned.
• May plan,assign, train, review, and assist in evaluating the work of subordinate clerical personnel.
• Performs related duties, as required.

MINIMUM QUALIFICATIONS:

Education: Equivalent to completion of an Associate's degree from an accredited college or university, with major coursework in business, accounting, or a related field.

Experience: Equivalent to at least six (6) years of recent and verifiable administrative support experience for executive-level management personnel, involving frequent public contact.

Desirable Qualifications:

• Bilingual in Spanish or Chinese
• Bachelor's degree in a business or public administration; or a related field
• Excellent business writing skills
• Strong attention to detail
• Solid organizational skills
• Outstanding customer service skills
• Work independently and take initiative when necessary
• Flexible in work schedule (will need to occasionally work evenings or on weekend)
• Highly professional, tactful and diplomatic
• Exercises discretion and able to keep confidentiality at all times
• Highly proficient with MS Office, including Word, Outlook, PowerPoint, Access and Excel
• Experience with Sharepoint and PeopleSoft applications
• Experience in handling legal documents
• Robust and well-rounded experience in government /public sector administrative work
• Experience working with executives, officers and public or private boards and committees

All candidates who meet qualifications are encouraged to apply; however, candidates meeting some or all of desirable qualifications will be given priority.

To apply, please submit an application online with a resume and cover letter. Please thoroughly answer all supplemental questions on the application.

ADDITIONAL INFORMATION:

Physical Requirements: (1) Must maintain the physical condition necessary to perform tasks in an office setting and operate computers, keyboards, and other peripheral equipment. (2) Must possess the mobility necessary to travel expeditiously within the AC Transit District to perform the duties of the job. (3) Some positions in this classification may be required to lift up to 25 pounds regularly.

THIS POSITION IS AN UNREPRESENTED POSITION

To apply, visit: https://apptrkr.com/1638838

The Selection Process: The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job-related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments. Current District employees must have satisfactory attendance and performance records. Finalists will be placed on an Eligibility List. When filling vacancies, the Human Resources Department will refer the top candidates to the hiring department for final screening and recommendation. Per Board Policy, selected candidates may require background checks performed on their criminal and/or financial records.

Benefits: All employees hired on or after January 1, 2016, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute 6% or more of annual income towards the cost of his/hers District pension.

ADA Compliant and Drug-Free Workplace: The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you have a need for an accommodation, please call Human Resources at (510) 891-4783.

The Alameda-Contra Costa Transit District has established the goal of a 100 percent drug and alcohol-free workplace. Applicants will be required to undergo drug and alcohol testing prior to employment and those in safety sensitive positions will be subject to further drug and alcohol testing through their period of employment, including random drug and alcohol testing.

Equal Opportunity Employer
 

A Dispatcher I is a civilian employee of the Police Department who performs a variety of tasks in the Department’s Support Services Division. The Dispatcher I receives incoming calls for police assistance and response; acts as a primary Dispatcher when appropriate; performs a variety of general support duties related to police communications; completes a wide variety of general clerical duties.

The Dispatcher I duties may include, but are not limited to, the following:

Answer emergency and non-emergency police related phone calls, help prioritize requests for service based upon available resources, receive radio requests and handle accordingly, type, process and file a wide variety of reports and materials including memos, letters, complaints, declarations, warrants, citations, crime and traffic reports.  Assists Department personnel and the public in person and by phone performing record checks, collecting fees and mailing requested reports to outside agencies in accordance with established regulations.  A Dispatcher I may be assigned to work various hours, shifts, holidays, weekends and overtime.

APPLICATION

To apply, please complete an application and supplemental questionnaire online at www.calopps.org. Resumes will not be accepted in lieu of a City employment application.  Typing certification of 40 wpm net (5 minute test taken within the last 12 months) must be submitted with application.  Certificates will only be accepted from a recognized business, adult school, or employment agency. Online typing test results will not be accepted. Applications received without a valid typing certificate, or not meeting the minimum words per minute (40 wpm net) will not be considered and applicants will not be contacted to correct the deficiency. Lateral applicants from a POST certified agency are not required to submit a typing certificate.

 SELECTION PROCESS

CONTINUOUS RECRUITMENT:  Applications will be reviewed on an ongoing basis.  You must ensure complete submission of employment application and typing certificate as recruitment may close at any time.  Qualified applicants may be invited to take a written, entry-level Dispatcher test administered by City personnel. Applicants will be notified by email of the scheduled time and location.  Lateral applicants from a POST certified agency will not be subject to a written test. The most qualified applicants based on background and experience as evidenced by their application, and those with a passing score of 70% on the written test will be invited for an oral board interview, which is weighted 100%.  To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member.

A thorough background check, as well as a physical, including a drug screen, psychological evaluation, and polygraph exam will be conducted on the top candidates prior to appointment consideration.  Failure to achieve a qualifying score on any portion of the examination process will eliminate a candidate from further consideration.

IMMIGRATION REFORM AND CONTROL ACT

To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

EQUAL OPPORTUNITY EMPLOYER

The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of 1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department.

The City of Newark is currently accepting applications for Police Officer Trainees - Entry Level and Academy Attendees. 

THE POSITION:

The Police Officer Trainee position is an entry level position, requiring no prior law enforcement experience. Applicants are required to possess a valid California Driver’s License, be a U.S. Citizen and be at least 21 years old at time of swear-in. All applicants must possess a strong moral character, as well as good work ethic and maturity. All candidates will be required to undergo comprehensive testing processes to determine their physical and mental suitability for a career in Law Enforcement.

The Police Officer Trainee is a temporary employee.  The trainee attends a P.O.S.T. certified academy.  Upon successful completion of the academy, the trainee will be eligible for appointment to the position of Police Officer.  New Police Officers will receive benefits available to regular employees and will serve an 18-month probationary period.

The Newark Police Department is a modern, progressive law enforcement agency with 59 sworn and 25 non-sworn employees. Well qualified officers enjoy specialty assignments and promotions based upon training and experience. State of the art safety equipment, including, individually issued AR-15 patrol rifles with EOTech sights, Ballistic Helmets, Smart Phones and an Armored Rescue Vehicle.

Numerous specialty assignments, most with premium pay incentives, to include: Detectives, Special Enforcement Team (SET), Field Training Officer (FTO), Hostage Negotiation Team (HNT), Traffic Division, School Resource Officers (SRO), Major Crimes Task Force, K-9, S.W.A.T. Team, Honor Guard, Firearms Instructor, Use of Force Instructor, and Taser Instructor.  Officers enjoy either a 3/12 or 4/10 work week, depending on assignment.

THE COMMUNITY:

The City of Newark, California is located in southern Alameda County at the east end of the Dumbarton Bridge, 30 miles south of Oakland and 15 miles north of San Jose.  Newark’s population is approximately 47,531, with an encompassed area of approximately 13 square miles.  Newark enjoys Bay Area benefits while maintaining a small town atmosphere.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

AC Transit is currently seeking experienced candidates for the position of Administrative Specialist. Under general supervision of the District Secretary, provides professional-level, administrative and support duties for the District Secretary and the Board of Directors. The classification independently performs a wide variety of complex, technical, and time-sensitive administrative duties and assumes the responsibilities for the Assistant District Secretary in his/her absence. This classification is distinguished from other administrative support classifications by its frequent contact with the District's leadership team, Board Members and the public. Incumbents frequently work with and maintain confidential information pertaining to financial, political, and personnel matters having District-wide impact. This classification is unrepresented at-will and reports directly to the District Secretary.

This is a wonderful opportunity for career growth and an opportunity to work at one of largest bus agencies in California. In addition to being a premier public transit agency, AC Transit has excellent benefits that include pension, medical, dental, vision, vacation, sick leave and 457 deferred compensation.

REPRESENTATIVE FUNCTIONS:

• Serves as the primary administrative support to the District Secretary.
• Prepares, edits, proofreads, and processes a variety of routine to complex documents and correspondence including forms, memos, financial and staff reports; completes critical, time-sensitive, and/or confidential documentation for internal and external stakeholders; may certify a variety of documents on behalf of the District Secretary.
• Provides logistical support for Board of Director's and Committee meetings, including, but not limited to organization, equipment testing, meeting set-up and clean-up, meals, and distribution of information; attends meetings and public hearings as required.
• Distributes the agenda to outside agencies/organizations; prepares minute orders from the official minutes of Board and Committee meetings for all agenda items.
• Assists in the implementation of the records management and retention program within the District Secretary's Office.
• Prepares resolutions and ordinances adopted by the Board for signature.
• Maintains the District Secretary's Master Outlook Calendar of Board meetings and individual Board member meetings; schedules meetings as requested and accepts meetings into the calendar.
• Utilizes the District Secretary's agenda management software to calendar all Board and Committee meetings and reviews and may approve routine reports on behalf of the District Secretary.
• Sets up new users in the agenda management system and assigns user access at the direction of the District Secretary or the Assistant District Secretary; directs new users to training resources; may troubleshoot user issues as needed and stays abreast of new system features and requirements.
• Maintains the District Secretary and Board of Directors intranet pages; updates Board information and policies; posts new content on the District's website as needed.
• Assists Board members with issues pertaining to routine use of smartphones, tablet devices, and applications; interfaces with the Department of Innovation and Technology when required to troubleshoot technology related problems and service issues.
• Serves as the primary point of contact in processing tort claims, summons and complaint, and small claims filings.
• Processes assuming and leaving office Statement of Economic Interest forms and related filings.
• Monitors budget expenditures calculates monthly reconciliations, and prepares Board payroll and other financial documentation.
• Tracks customer complaints and follows-up with appropriate staff to ensure timely response.
• Coordinates all travel arrangements for the Board and District Secretary's Office, including itineraries, and prepares quarterly travel reports for Board members and Officers; prepares and processes cash advances and expense claims.
• Monitors electronic correspondence and responds to requests as directed.
• Opens, scans, and distributes incoming mail; uploads and indexes electronic documents.
• Prepares check requests, special requisitions, petty cash reimbursements, purchase order payments; verifies the accuracy of vendor invoices and processes payments.
• Orders and maintains an inventory of office and meeting supplies.
• Coordinates or assists in the coordination of special administrative projects.
• May assist in the preparation of agendas and minutes as needed.
• May prepare transcripts of testimony given at Board meetings or public hearings or recorded testimony or comments received.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in business administration, public administration, or a closely related field.

Experience: Equivalent to five (5) years of increasingly responsible administrative support experience for management personnel involving frequent public contact; including (3) years in a public or governmental agency that operates under the Brown Act at the level-of an executive assistant, senior administrative assistant, administrative coordinator, deputy city clerk, or equivalent.

ADDITIONAL INFORMATION:

Physical Requirements: Must maintain the physical condition necessary to perform tasks in an office setting operating a personal computer, keyboards, and other peripheral equipment. Must possess the mobility necessary to transport oneself to other locations within the District in order to attend meetings.

THIS POSITION IS AN UNREPRESENTED AT-WILL POSITION

To apply, visit: https://apptrkr.com/1574021

The Selection Process: The Human Resources department must receive a completed online application by the filling date. If this recruitment is "Continuous," it may be closed at any time without notice. Applications will be screened for job-related qualifications, and those candidates who best meeting the qualifications listed on this Job Announcement will be invited to participate in an examination process that may include written, oral and/or performance segments. Current District employees must have satisfactory attendance and performance records. Finalists will be placed on an Eligibility List. When filling vacancies, the Human Resources Department will refer the top candidates to the hiring department for final screening and recommendation. Per Board Policy, selected candidates may require background checks performed on their criminal and/or financial records.

Benefits: All employees hired on or after January 1, 2016, may be in the District's Tier II pension plan covered by the Public Employees' Pension Reform Act of 2013 (PEPRA). As such, he/she may be required to contribute 6% or more of annual income towards the cost of his/hers District pension.

ADA Compliant and Drug-Free Workplace: The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you have a need for an accommodation, please call Human Resources at (510) 891-4783.

The Alameda-Contra Costa Transit District has established the goal of a 100 percent drug and alcohol-free workplace. Applicants will be required to undergo drug and alcohol testing prior to employment and those in safety sensitive positions will be subject to further drug and alcohol testing through their period of employment, including random drug and alcohol testing.

THE POSITION

Under general supervision, the Public Safety Dispatcher receives emergency and non-emergency calls for service and dispatches police and fire units or other public safety personnel; performs data entry and other clerical duties; and performs related work as assigned.

Knowledge of:

• Basic law enforcement terminology, rules and procedures.
• Modern office methods and procedures, equipment and filing systems.

Ability or Skill to:

• Communicate effectively with callers who may be injured, hysterical or angry, and from a variety of socio-economic backgrounds.
• Quickly and accurately read and analyze computer responses from a variety of systems to gather necessary information.
• Rapidly learn policies and procedures related to the work.
• Learn the principles and techniques of radio communication and record keeping.
• Learn the formats used in handling information for a variety of law enforcement communication networks.
• Learn criteria to determine an emergency or non-emergency.
• Learn to operate a computer-aided dispatch (CAD) system.
• Coordinate the work and track the status and location of law enforcement and fire personnel in the field at all times.
• Act with resourcefulness, courtesy and initiative.
• Work accurately under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Take facts and apply established procedures to the solution of problem situations.
• Learn pertinent codes, public record acts, and penal code sections.
• Courteously receive requests and complaints, answer questions, and make referrals.
• Learn the geography of the City of Newark.
• Maintain neat and accurate records.
• Communicate clearly and effectively with people from a variety of socio-economic backgrounds.
• Understand and carry out verbal and written instructions.
• Establish and maintain cooperative working relationships.
• Operate a variety of communications and office equipment.
• Type a minimum of 35 wpm.
• Perform multiple tasks at same time.