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The City of Berkeley invites you to apply for the position of Administrative Assistant in the City Manager's Office! In this role, you will have the opportunity to develop thorough knowledge of citywide policies and procedures in order to support core functions in your assigned department.

In addition to office support, you'll be responsible for a wide variety of complex, non-routine support functions that may involve researching complex information, analyzing and compiling data, reviewing documents, and assisting with budgets. You'll use skills like problem-solving, project management, and communication to gather information and determine the appropriate action, decision, or solution.

This recruitment is for an unrepresented Administrative Assistant position in the City Manager's Office.

 

MINIMUM QUALIFICATIONS

A typical way of gaining the knowledge, skills, and abilities for this position is:
Equivalent to graduation from high school and four (4) years of progressively responsible staff support work.

Applicants must have satisfactorily completed three (3) semester units or four (4) quarter units of college course work in business, public administration, or related subjects, plus be enrolled in a second elementary college-level related course which must be completed before the end of probation and must complete three (3) semester or (4) quarter units of college course work in related subjects within one (1) year of appointment.

Nine (9) semester units or twelve (12) quarter units, completed prior to appointment, will satisfy this requirement.

 

APPLICATION PROCESS

Click here to apply. Applications must be received by 5:00 PM Pacific on October 7, 2024, and must include a completed application and answers to the supplemental questions. Please note that resumes are not a substitute for a completed application.

Applications are available in alternative formats (audio-format, braille, large print, electronic text, etc.) upon request to ada@berkeleyca.gov. Please allow 10 days for production of the material in an alternative format.

 

EXAM PROCESS

The exam process will include, but may not be limited to:

• Application review for minimum qualifications
• Multiple-Choice Written Exam (tentatively scheduled for the week of October 28, 2024)

Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content and may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The examination process and dates are subject to change. The City may, without notice, change or eliminate any assessment component as needs dictate. Applicants passing all examination phases will have their names placed on an employment eligible list that hiring departments will use to conduct final selection interviews.

 

Reasonable Accommodations: The City is committed to making reasonable accommodations in the examination process and in the work environment. Individuals requesting reasonable accommodations in the examination process must submit a request in writing to hr@berkeleyca.gov at the time of application. 

Deputy City Attorney I/II | Assistant City Attorney | Chief Assistant City Attorney

$11,504 to $13,983 monthly | $138,048 to $167,796 annually – Deputy City Attorney I

$12,683 to $15,417 monthly | $152,196 - $185,004 annually – Deputy City Attorney II

$14,908 to $18,121 monthly | $178,896 - $217,452 annually – Assistant City Attorney

$17,145 to $20,893 monthly | $205,740 - $250,716 annually – Chief Assistant City Attorney

APPLICATION DEADLINE:  Apply by Wednesday, October 16, 2024, for first consideration

SUMMARY
The City is seeking to fill one key position at either the Deputy City Attorney I/II, Chief Assistant City Attorney, or an Assistant City Attorney classification/level. The successful candidate in the position will be joining the City’s passionate and skilled mid-management or executive team that inspires creative thinking and engagement, proactively pursues actions to ensure that San Rafael continues to be an amazing place to be, provides effective and easy access to City services, and supports work-life balance. If you are looking for a career where you can work in a fast-paced and positive environment, initiate and manage exciting projects, and be part of a dynamic leadership team, then this is the perfect opportunity for you!

THE COMMUNITY

Marin County’s first incorporated City, San Rafael lies midway between San Francisco and California’s famous Sonoma and Napa wine countries. With a population of approximately 60,000, San Rafael serves as the county seat and is the premier economic, financial, cultural, and service center. The City offers both a small-town feel and a lively urban atmosphere. Famous for its favorable climate, San Rafael makes a central base for taking day trips to scenic locations such as the Sonoma/Napa wine country, Point Reyes National Seashore, and Muir Woods. Surrounded by open space and the bay, San Rafael is a vibrant city in an incomparably beautiful natural setting.

San Rafael has a varied and rich economy fueled by high tech, entertainment, financial, service-oriented businesses, and industrial businesses. The City is home to major employers such as BioMarin and Kaiser Permanente and offers residents and visitors alike an array of regional retailers in addition to unique local shops. San Rafael is also one of the most ethnically and culturally diverse cities in Marin County. The City’s residential neighborhoods are distinctive, each with its own history, character, and identity. There is a wide diversity of housing, and the City is committed to creating and maintaining housing that is affordable to low/moderate income residents, the general workforce, families, and older adults. 

THE ORGANIZATION

Welcome to the City of San Rafael, the “City with a Mission!” The City of San Rafael has an outstanding team of public servants who pride themselves on delivering quality and customer focused services to the community. In 2022, the City was voted one of the top three Best Places to Work in local government by ELGL, a nationally recognized organization in the United States. The City was recognized for its cross-departmental work that is key to advancing community programs and projects. A strong emphasis on innovation, equity, and a commitment to providing ongoing learning opportunities to staff are just some of the perks that make San Rafael the Best Place to Work!

The City Council is highly engaged and seeks to: strengthen and promote the urban and commercial areas; facilitate measures to develop new, needed housing; be in the forefront on sustainability and planning for climate change; and protect the beautiful, natural environment that is part of the community setting. The City of San Rafael is a full-service charter city and functions under a City Council/City Manager form of government and has an annual budget for fiscal year 2023-24 of $172 million, with over 400 employees. City departments include the City Manager’s Office, City Attorney, City Clerk, Finance, Human Resources, Community Development, Fire, Library and Recreation, Police, Economic Development, and Public Works.

THE JOB

At the helm of the City’s legal leadership is a part-time elected City Attorney, Rob Epstein, who has served for seventeen years as San Rafael’s City Attorney with dedication and expertise. An elected City Attorney is fairly rare (a total of 10 statewide) and the part-time position is even more unique. For many years, this distinctive structure has delivered an effective combination of elected political leadership with professional legal support for the City. In this model, the elected City Attorney sits as a trusted counterpart to the elected City Council, providing both legal advice and political leadership.

In addition to the elected part-time City Attorney, the City’s legal office is comprised of two full-time attorneys and one legal assistant. The legal team has been known for its collegial, respectful, and inclusive environment. The City Attorney’s Office also oversees and collaborates with various outside legal counsel, focusing on areas such as land development, human resources, tort litigation, and labor negotiations. 

Due to the part-time nature of the position, the elected City Attorney does not manage or oversee the daily operations of the City’s legal affairs. Instead, this responsibility falls to a strong Chief Assistant/Assistant City Attorney, who provides operational leadership and management. While the elected City Attorney offers high-level legal oversight and representation, the Chief Assistant/Assistant City Attorney and support staff handle the bulk of the legal work, ensuring the City’s legal needs are met efficiently and effectively. The Deputy City Attorney will also work with departments to draft and review contracts, agreements, and other legal documents for daily operations, provide legal support and guidance on PRAs, and conducts legal research and prepares reports or memoranda, and make recommendations to the elected City Attorney. This structure balances the benefits of elected accountability and experience with the necessity of onsite professional legal expertise in managing the City’s legal affairs.

Deputy City Attorney I/II

This classification is part of the Mid-Management employee group, a team of highly qualified and dedicated individuals who work under general direction and supervision of their department Directors. Essential responsibilities include but are not limited to:

• Consults with and provides legal advice to staff in various departments of the Cit. It is anticipated that that a key role of the new attorney will be to consult and support Human Resources with Labor Relations, Discipline, Investigations, ADA, and EEO issues, while also representing and consulting with other client departments.
• Reviews staff reports and advises staff on complex and controversial legal matters.
• Drafts and reviews ordinances, resolutions, contracts, deeds, leases and other legal documents and instruments.
• Represents the City at various City Council, commission and community meetings.
• Performs legal research and prepares opinions on various legal issues for City departments.
• Represents the City in civil and some criminal matters in both state and federal court and in administrative proceedings.
• Represents the City in arbitration hearings.

Assistant City Attorney and Chief Assistant City Attorney
Both classifications are executive management positions under the general direction and supervision of the part-time elected City Attorney. There is a high level of direct communication, coordination, and collaboration with the City Manager and two Assistant City Managers. Both classifications would be part of the City’s executive leadership team and support the City Manager’s Office directly.

Assistant City Attorney

Executive & Operational Management

The Assistant City Attorney focuses on delivering and overseeing the City’s legal services and providing direct legal support to City departments and City staff. 

Both the Chief Assistant City Attorney and City Attorney perform all of the traditional legal duties found in municipal legal operations such as, but not limited to:

• Ability to act as Acting City Attorney when part-time elected City Attorney is not available.
• Perform legal research; review and apply laws, rules, cases and ordinances; and prepare opinions on various legal issues.
• Proactively identify legal risks and develop strategies to reduce and manage those risks.
• Coordinate and supervise the work of outside counsel engaged by the City for special legal issues and litigation matters.
• Negotiate and draft and/or approve contract forms, complex contracts, deeds, leases and other legal documents and instruments.
• Prepare complex and routine opinions; advise City Council and staff regarding proposed courses of action and City policy.
• Represent the City at various City Council, board, and commissions meetings and in court as assigned, and render legal advice on agenda items.
• Represent the City in civil and some criminal matters in both state and federal courts and in administrative proceedings.
• Supervise, train and evaluate assigned staff attorneys and support staff.

Chief Assistant City Attorney

Executive, Operational and Strategic Partnership

The Chief Assistant City Attorney also manages the responsibilities outlined in the Assistant City Attorney and additionally handles the most complex legal issues in partnership with the City Manager and in support of the part-time elected City Attorney. The Chief Assistant City Attorney acts as a key advisor and strategic partner to the City Manager, and at times the City Council. The Chief Assistant City Attorney functions with a high level of executive level autonomy and independence.

IDEAL CANDIDATE

The ideal candidates will bring legal municipal expertise, a passion for public service, and a commitment to advancing the best interests of our community. This individual will play a pivotal role in providing sound legal counsel to City officials, ensuring compliance with municipal laws, and contributing to the overall success of our City’s operations.  Top contenders will also be skillful at analyzing and preparing a wide variety of complex legal documents. 

• Legal Expertise - Strategic and forward-thinking legal advisor who can operate at a high-level to provide advice and counsel on municipal operations. Strong understanding of public sector legal issues. Excellent at legal research, analysis, and writing.

• Exceptional analytical and problem-solving skills - Excellent written and verbal communication skills, with the ability to present complex legal concepts clearly and persuasively. Strong interpersonal skills and the ability to work collaboratively with diverse stakeholders. Resourceful at building collaborative solutions and negotiating with diverse stakeholders to find positive solutions.

• Ethical & Strong Work Ethic - High ethical standards and a commitment to integrity.  Strong organizational skills with the ability to manage multiple priorities and deadlines and to move matters to resolution. A proactive and results-oriented approach to legal issues.

• Collaborative, Communicator and Politically Astute - Cooperative and collaborative relationship builder. Creative problem solver. Excellent communication skills with the ability to concisely and effectively explain complex legal issues in lay terms. Astute political sense, without being politically aligned.

• Commitment to Public Service - A deep commitment to serving the public and enhancing the quality of life in our community.  Ability to balance legal responsibilities with the strategic goals of the city.  Dedication to fostering an inclusive and equitable work environment.

We invite qualified candidates who are passionate about public service and eager to make a meaningful impact on our community to apply for this rewarding opportunity. The ideal candidate will be energetic, self-motivated, dependable, results-oriented, and highly ethical leader with a proven track record for providing excellent and practical legal advice on a range of municipal law topics in both advisory and litigation roles. 

In addition, the ideal candidate will meet the following minimum qualifications:

• Juris Doctorate degree from an accredited law school
• Active Membership in the State Bar of California.
• Valid California driver’s license, AND
• Experience:
  • Deputy City Attorney I: No minimum municipal legal experience necessary
  • Deputy City Attorney II: 2 years of progressively responsible experience in municipal law.
  • Assistant City Attorney: 6 years of progressively responsible experience in municipal law.
  • Chief Assistant City Attorney: 8 years of progressively responsible experience in municipal law plus 2 years of responsible management and administrative experience.

SEARCH SCHEDULE

This position is open until filled with a first resume review date of Wednesday, October 16, 2024

Preliminary interviews – in person preferred: Tuesday, October 22, 2024

Finalist interview with City Manager’s Office – in person: Wednesday, October 23, 2024

These dates have been confirmed, it is recommended that you plan your calendar accordingly.

Looking for a career with impact? The City and County of San Francisco (CCSF) and some of its various departments are hiring Custodians! Help us create a clean and welcoming space for guests, employees, tenants, and the communities we serve while growing your career. Interested? Apply today!

Under direction, the Custodian performs routine manual cleaning tasks in public buildings, schools, other facilities, and surrounding areas. 

Examples of essential duties include but not limited to the following:

• Sweeps, scrubs, mops, spots and waxes floors; vacuums and cleans rugs and carpets.
• Cleans, dusts and polishes cabinets, furniture and woodwork; empties and cleans waste receptacles and ashtrays.
• Cleans stairways and hallways; cleans and disinfects restrooms and replenishes supplies; may perform minor duties in unplugging sinks and toilets; cleans offices and lobbies; cleans ceilings, walls, window shades, light fixtures and venetian blinds.
• Assists in moving and arranging furniture and equipment.
• Turns out lights and locks doors and windows.
• Operates scrubbers, buffers, waxers and related electrical appliances and equipment; may tend simple, low pressure heating and ventilating systems; may check water levels in gauges and periodically perform routine servicing to boilers and pumps.
• In recreational areas, cleans auditoriums, gymnasiums, club houses and locker rooms; picks up papers and rubbish in play areas; hangs flags and decorations; reports evidences of vandalism, broken plumbing, windows, doors, locks, etc.
• May wash interior glass partitions and interior and exterior windows which can be easily reached from floor or ground level.
• As school custodian, may supervise and maintain order among students during recess periods; distributes milk or other refreshments to students; performs minor duties in repairing  chairs, desks and toys.
• Performs related duties and responsibilities as assigned.

APPLICATION FILING PERIOD: 

This is an competitive recruitment that will remain open until filled. Interested applicants are encouraged to apply as soon as possible.  Please note that the application filing period may close at any time, without notice.

GENERAL PURPOSE:

Under general supervision, performs a wide variety of routine to moderately complex clerical and customer service-related duties requiring program knowledge, technical evaluation of information, and the use of clerical skills to support the operations of the assigned department.  This current part-time vacancy will reside in the City Manager’s Office focusing on Human Resources tasks.

ESSENTIAL FUNCTIONS:

The duties listed are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.

• Receives visitors and telephone calls; answers questions, and provides departmental information, documents, or forms requiring specialized knowledge; routes or directs individuals as appropriate.
• Receives, date stamps, reviews, and distributes department mail.
• Performs varied clerical duties related to the department as assigned.
• Establishes and maintains routine databases and filing systems; files, scans, and archives documents.
• Researches readily available information; enters and compiles data in paper and electronic files; compiles and prepares basic reports regarding division activities in the area of assignment.
• Provides backup support for other administrative support staff as necessary.
• Assists with the following Human Resources duties: Workers’ Compensation claims; Onboarding new employees; Benefits enrollment; Recruitments; Preemployment; Employment verifications; Policy review and interpretation; Financial audits; EDD claims.
• Assists with reviewing, evaluating, and updating forms, policies, procedures, and manuals.
• Performs other related duties as assigned.

PHYSICAL AND MENTAL DEMANDS:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this class, the employee is constantly required to sit, and frequently to stand and walk to counter areas.  The sensory demands include the ability to talk, and hear, both in person and by telephone; use hands to finger, handle, feel or operate computer hardware and standard office equipment; and reach with hands and arms.  The employee occasionally lifts and carries records and documents weighing less than 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands:

While performing the duties of this class, the employee is regularly required to use oral and written communication skills; read and interpret data; and interact appropriately with staff, management, vendors, and the general public in the course of work.

WORK ENVIRONMENT:

The employee frequently works in office conditions where the noise level is usually moderate, at and below 85 decibels.  

THE OPPORTUNITY

The City of Pacifica is recruiting for an Information Systems and Technology Analyst to join our team. This position will perform a variety of routine and complex duties in support of City-wide information systems, security and technology operations.

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and community members. 

If interested, we invite you to explore this opportunity with us. Recruitment will close on October 14, 2024 by 12:00 PM PDT, so apply today!

THE DEPARTMENT

The Information Systems and Technology Division is responsible for the City's network infrastructure, cybersecurity, Help Desk support, and daily IT operations. The division supports a full-service city that includes City Administration, Police, Fire, Planning, Public Works, Parks, Beaches, and Recreation departments.

THE POSITION

This is a full-time, professional level position that requires significant administrative, analytical, and technical skills. This position serves as a technical leader, providing complex analytical support.

Duties may include but are not limited to the following:

• Install, configure, maintain, troubleshoot, and monitor physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assist in infrastructure changes and upgrades to limit interrupted services.
• Administer automated deployment of software and updates over the network.
• Monitor and maintain security control of City network and server infrastructure; configure and monitor security features and firewall rules; verify and ensure proper user accessibility; identify and address vulnerabilities; research, recommend, and apply security updates as needed.
• Monitor disaster recovery and backup processes and schedules; verify that backups are successful and data can be recovered.
• Ensure database security by preparing access and control policies and procedures and reviewing permissions on a regular basis.
• Install, configure, maintain, troubleshoot, and monitor City-wide telecommunications systems including voice and data communications infrastructure and equipment; set up and maintain user accounts, access groups, extensions, and voicemail boxes; troubleshoot system-wide outages.
• Work on systems and infrastructure conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinate project activities with IT Manager and IT staff, end users, and vendors.
• Maintain information on scheduled systems maintenance, including upgrades and outages.
• Respond to and resolve users’ inquiries and complaints and escalate problems or issues to vendor representatives as needed.
• Stay abreast of new trends and innovations in technology related to systems, network, server, and telecommunications; research, recommend, and evaluate vendor solutions and technologies; implement improvements upon approval.
• Serve as a Disaster Service Worker, as required.
• Perform related duties and responsibilities as required and other duties as assigned.

Please refer to the attached job description for additional information.

THIS RECRUITMENT IS BEING CONDUCTED BY PECKHAM & MCKENNEY. TO APPLY FOR THIS POSITION PLEASE CLICK ON THE LINK BELOW.

Peckham & Mckenney - Deputy City Clerk - Town of Hillsborough

Are you an experienced public sector administrative professional? Are you self-motivated, diplomatic, and flexible with outstanding organizational skills?  If you are and would like to join a cohesive and collaborative organization with a supportive community, this opportunity may be perfect for you!  Please consider applying.

The Town of Hillsborough is seeking an individual with a strong understanding of public sector practices who is a problem solver and can exercise a considerable degree of initiative and mature judgment. Successful candidates will demonstrate that they have the experience and diplomacy necessary to tactfully interact with the public, elected and appointed officials, and all levels of Town staff.

The position requires the equivalent of completion of the twelfth grade supplemented by college-level coursework and/or technical training in public administration, business administration or a related field and four years of increasingly responsible experience performing varied clerical and administrative support duties in a public agency setting.  Experience in a City Clerk’s Office is highly desirable as is designation as a Certified Municipal Clerk (CMC). The annual salary is up to $123,942 DOQE with an outstanding benefit package that includes flexible work schedules, a rental assistance program, and a retiree health savings account.

The Redwood City Fire Department is seeking individuals for the position of Cadet Firefighter. The Cadet Firefighter Program is designed to allow students an opportunity to gain firsthand knowledge of fire department operations. Fire Department Cadets spend a minimum of 48 hours and a maximum of 96 hours per month at the firehouse, participating in calls for service, station duties, and training. Cadets will also be expected to attend department-sponsored community functions outside of their 96-hour monthly commitment. Though the goal is to immerse the cadet into all aspects of fire department life, they are not allowed to participate in situations deemed Immediately Dangerous to Life and Health (IDLH).

This Fire Cadet position is a non-benefited volunteer position.

Do you have a passion for helping others? Are you a Human Resources professional eager to take on challenging work and contribute your ideas as part of a collaborative team? Do you want to make a meaningful impact in a charming and diverse community? Turn your passion into a career in public service with the City of Menlo Park!

We are seeking an empathetic, customer-service oriented individual able to put their research and analytical skills to work to help ensure that Human Resources is seen as a trusted, consistent, and responsive partner to help departments solve problems and our fellow employees thrive.

Here in Menlo Park, we get excited about supporting our team’s professional growth, because we recognize that people are our most important asset. As an integral part of our tight-knit Human Resources team, the Management Analyst will support our day-to-day operations and have opportunities to take on challenging projects, improve our processes, and help shape the future of our organizational culture. Our Human Resources team currently has six members, and we are expanding to add a seventh to help build more capacity to serve the organization.

The Management Analyst should be a subject-matter expert in multiple areas of human resources, such as: recruitment, employee compensation and benefits, labor relations, employee relations, workers' compensation, and training and development. Responsibilities include prioritizing and assigning work, training and mentoring city staff, and demonstrating the ability to manage multiple projects and services.

As part of the Administrative Services Department, we believe that it is our people and the power of teamwork that enable us to succeed. We believe that how we get our work done is as important as getting the job done. Our values guide how we behave as a team each day, acting with: 

• Humility – Sharing credit and defining success collectively rather than individually, jumping in to help where we are needed, and putting the needs of the team ahead of our own self-interest.
• Emotional Intelligence – Understanding the impact that our words and actions have on one another, knowing when to listen and when to share our perspective, and striving to include everyone by respecting, listening to, helping, and appreciating one another.
• Passion – Showing initiative and enthusiasm in our work, delivering outstanding, data-based results, and having a can-do, find-a-way attitude.
• Integrity – Doing what we say we are going to do, communicating clearly and openly, and holding ourselves accountable for the work we do in our respective roles.  

The City offers hybrid and flexible schedule options. The Management Analyst position is eligible for a 9/80 schedule (every other Friday off) and working from home 1-2 days per week.

DESCRIPTION:

The Department:

The Santa Clara Library Department aims to unite our community through possibility, exploration, and education. In a welcoming environment, the Library Department offers the power of knowledge, education, creativity, and inspiration to everybody. Read Santa Clara’s adult literacy program serves adults who seek to strengthen their basic literacy skills to achieve their goals as family members, workers, community members and lifelong learners.

The Position:

The Literacy Technology Assistant helps Read Santa Clara's adult learners gain basic digital literacy skills. The person helps adult learners 1:1 or in small groups learn how to use the literacy program's laptops and iPads as well as how to use literacy software on their own devices. The Literacy Technology Assistant may also be called on to support volunteer tutors or Read Santa Clara staff, as the need arises. The Literacy Technology Assistant is a patient, empathetic individual, who can teach basic technology skills to adults who have little or no digital literacy skills.

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

Typical Duties:

• Configure and operate Read Santa Clara's devices.
• Maintain the technology inventory, including keeping track of software subscriptions and licenses.
• Meet one-on-one with adult learners who need help with technology.
• Plan and conduct small group classes for learners on basic technology skills and literacy software.
• Check in and check out RSC devices to adult learners.
• Advise volunteers on how to effectively incorporate technology in literacy instruction and assist them as-needed with the online platform used to turn in monthly tutoring reports
• Write user-friendly instructions/create tutorial videos to help adult learners/tutors use literacy software.
• Record data and provide reports of sessions held with learners and tutors.
• Support Read Santa Clara staff, as needed, on specific literacy projects.

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

High School diploma, GED or college degree.

Minimum Experience Requirements:

None.

Acceptable Substitution:

None.

License/Certifications:

None.

Desirable Qualifications:

Experience teaching adult learners or teaching basic technology skills to adults.

Other Requirements: 

• Must be 18 years of age or older. 
• Must be available to work up to 20 hours a week, including some weekdays, evenings and weekends.
• May be required to go to different library branches or community sites within the City of Santa Clara to serve adult learners.

Knowledge, Skills, and Abilities:

Knowledge of:

• Adult literacy and/or experience tutoring adults in basic literacy/technology skills
• Windows based operating systems and standard office software.
• How to use laptops/Chromebooks, iPads, smart phones, and copiers/printers.

Ability to:

• Learn about literacy software and the library's electronic resources.
• Teach adults basic technology skills.
• Work independently and prioritize work assignments with minimal supervision.
• Troubleshoot routine technology problems and recognize and report complex problems to literacy staff.
• Communicate clearly and effectively, both orally and in writing.
• Interact courteously with learners, tutors and staff from diverse backgrounds.
• Work effectively in a team-based environment to achieve common goals.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

THE POSITION:

Under the general supervision of the Youth & Family Services Clinical Supervisor and the Community Services Manager, the Intervention Counselor provides crisis intervention, individual and family counseling; identifies appropriate referral services to youth, families and individuals.

CLASS CHARACTERISTICS:

Intervention Counselor is a journey-level professional classification. Incumbents perform the full range of counseling duties within the Community Services division. Incumbents in this position receive occasional instruction as new or unusual situations arise. The Intervention Counselor is distinguished from the Clinical Supervisor in that the latter is responsible for overseeing clinical work, providing direct supervision to clinical staff and interns, responsible for ensuring counselors follow professional guidelines, establishes processes and procedures for the clinical side of the division, researches and provides appropriate training, and is the primary liaison with the school district and police department in regard to referrals, counseling, and crisis support. While the Intervention Counselor provides direct counseling, run group counseling and workshops, and provides intervention services and supportive tools and resources to clients.

ESSENTIAL DUTIES:

Duties may include but are not limited to the following: 

• Provide individual, family and group counseling to children, adolescents, and adults using a variety of therapeutic and counseling techniques. 
• Provide crisis intervention services around a variety of issues including: incorrigible youth/status offenders, child/adult abuse, domestic violence, trauma, individuals experiencing mental health issues, and families in conflict; may conduct visits at homes, schools, and juvenile detention centers. 
• Conduct assessments to identify appropriate resources, provide referral services and connect clients with additional services as needed.
• May receive, process and track all incoming case management, outreach, and counseling referrals as needed.
• Represent the City of Union City in the name of AC Probation, Centro de Servicios, Tiburcio Vazquez, Malabar House/Eden Counseling Services, NHUSD school administrators – principals, teachers, student services staff, UC Family Center,  Fremont Resource Center, (Fresh Lives for Youth (FLY), Filipinos  Advocates For Justice (FAFJ), MidPen Housing, Bay Area Community Health (BACH),  Safe Alternatives To Violent Environments (SAVE) to continue to develop and maintain relationships with these social welfare agencies and organizations. 
• Prepare and give presentations to youth, parents and community members.
• Conduct outreach to promote programs and services.
• Generate and maintain appropriate records, client files, and accurate statistical/monthly reports.
• Participate in weekly and monthly department and community meetings, trainings, and workshops as necessary.
• May provide guidance and clinical support to non-clinical staff who engage with clients. 
• Develop and implement new processes and procedures as needed.