Search Jobs

ASSISTANT PLANNER

(Salary Range: $69,604 - $93,277)

One Full-time Position in the Community Development Department

Application Deadline:  Friday, February 7, 2020 at 5:00pm

THE COMMUNITY AND CITY GOVERNMENT:  Sausalito is a beautiful, San Francisco Bay front city of 7,400 residents within 2.2 square miles that serves a visitor population that may be several times the size of the year round population.  The blend of historical buildings, wooded hillsides, sweeping Bay and San Francisco views nestled against the Golden Gate National Recreation Area combine to make Sausalito a community of unparalleled charm and natural beauty.  Sausalito is a General Law City incorporated in 1893 and has a City Council/City Manager form of government.  The City provides a full range of services including Administration, Finance, Police, Public Works, Parks and Recreation, and Community Development.  The City Council and staff value positive relationships with the residents, businesses, visitors and outside agencies.

JOB CHARACTERISTICS:  The Assistant Planner is an entry-level position. It is characterized by the responsibility for providing staff support in policy and land use planning activities under close supervision. Incumbents learn to apply professional planning principles within a municipal government setting. As experience and proficiency are gained, incumbents are expected to work with less supervision.

The successful candidate will have exceptional communication, organizational, time management, and interpersonal skills.  Appointments will be based upon experience and overall qualifications.

The Assistant Planner is involved in a variety of customer service activities including design review of residential and commercial projects, assistance at the public counter, and enforcement of City regulations, and presenting written and oral reports in a variety of public settings.   

TYPICAL DUTIES FOR THE POSITION INCLUDE:

• Respond to inquiries from the public by providing information regarding the General Plan, Zoning Ordinance, City regulations, and statistical data.
• Receive and review applications for zoning permits, design review permits, conditional use permits, and variances for conformance with the General Plan, Zoning Ordinance, and other regulations; and prepare staff reports recommending appropriate action.
• Conduct environmental review including preparation of initial studies and negative declarations, technical and administrative support on the preparation of Environmental Impact Reports and staff reports on all phases of environmental review.
• Perform detailed planning studies, research and analysis to support development of long-range policies and plans, as well as implementation regulations for the City’s growth and development.
• Prepare and analyze various professional planning studies including, but not limited to, demographics, traffic, and historic resources.

• Prepare updates of General Plan elements by drafting and finalizing plan documents; researching materials and making presentations to committees, the Planning Commission, and the City Council.
• Check construction plans to ensure conformity with City regulations and project conditions.
• Prepare reports and studies and represent the Department before the public, other agencies, and developer representatives.
• Attend, participate, and present reports at meetings of the Historical Preservation Commission, Planning Commission, City Council, special committees, and neighborhood groups.

Requirements:

Bachelor’s degree from an accredited college or university with major coursework in planning, urban studies, geography or a related field and at least a long-term internship, with one to two years of full-time work experience in municipal or regional planning preferred.

Any combination of education, experience, and training which demonstrates possession of and competency in requisite knowledge and abilities may substitute for the education (degree) on a year-for-year basis. A Master’s degree in planning or a related field may substitute for one year of the required work experience.

• California Driver’s License
• Ability to interact in a positive and helpful manner with members of the public, the City staff and other agencies
• A strong work ethic and sound organization skills

THE COMMUNITY DEVELOPMENT DEPARTMENT: 

The Community Development Director oversees a Planning Division and Building Division which are staffed by Senior Planner, Associate Planner, Assistant Planner, Building Inspector, Permit Technician and Administrative Aide. Contract staff provide Building Plan Check and Code Enforcement services.  The Planning Division provides staff support to the Planning Commission, the Historic Landmarks Board, and the City Council.

BENEFITS:

Retirement:  The City is a part of the CalPERS retirement plan and does not contribute to Social Security

• Classic employees – 2% @55 formula, highest 3 year average compensation
• PEPRA employees – hired after 1/1/13 or Classic employee with 6 month break in service are eligible for a 2% @ 62 formula, highest 3 year average compensation

Cafeteria Benefit Plan:  The City offers a healthy cafeteria benefit program including choices among plan options for medical, dental, vision, life insurance, short and long-term disability, and PERS long-term care insurance. 

Leave:  Employees earn 120 hours of vacation and 96 hours of sick leave per year

Union Membership: This position is non-exempt and is part of the Service Employees’ International Union group (SEIU)

Application deadline – 5:00 pm, Friday, february 07, 2020

• Apply online at www.calopps.org/city-of-sausalito

• For questions about job openings or any topic related to Human Resources, please contact Susan S. Paterson, Human Resources Manager, at spaterson@sausalito.gov or (415) 289-4130

The City of Sausalito is a drug free workplace.

E.O.E./A.D.A.

ASSISTANT PLANNER

SUPPLEMENTAL QUESTIONNAIRE

Instructions: Place your name on each page of your responses to the Supplemental Questionnaire. Please use no more than two pages to answer the questions below.  Your responses will be assessed for content, organization, clarity, and brevity.

1. Briefly describe how your planning experience and education qualify you for this job.  Include experience gained during an internship or similar work study situation.

2. Briefly describe your familiarity with California planning and zoning laws, including the California Environmental Quality Act.

3. Describe your experience in giving oral presentations of reports in a public meeting situation.   Specify the type of board or commission to which you made the presentation.

4. Describe how you have delivered awareness-level work load management skills – the ability to plan and organize a variety of assignments to create timely, accurate work products; and work efficiently, remain focused, and handle interruptions effectively, as well as when and where you gained the competency. 

See attached job flyer for more information about the position and the application process.

Associate Planner

OPEN UNTIL FILLED:  Apply by Friday, February 21, 2020 for first consideration

THE POSITION:

The City of San Rafael Community Development Department is seeking a full-time Associate Planner. The incumbent in this position, will independently perform the full scope of duties required and is responsible for administration of a specific project or program.  Performs a variety of professional planning duties to develop, and maintain, the City’s General Plan, and to administer the Zoning and Subdivision Ordinances. 

This position performs the following essential job duties:

• Responds to inquiries from the public by providing information regarding the General Plan, the Zoning and Subdivisions Ordinances and statistical data.
• Receives and reviews land use permits, design review applications, zoning and General Plan amendments for conformance with the General Plan, Zoning, and Subdivision Ordinances and other requirements; and prepares staff reports recommending appropriate action.
• Conducts environmental review including preparation of initial studies and negative declarations, technical and administrative support on the preparation of Environmental Impact Reports and staff reports on all phases of environmental review.
• Performs detailed planning studies, research and analysis to support development of long-range policies and plans, as well as implementation ordinances for the City’s growth and development.
• Prepares and analyzes various professional planning studies including, but not limited to, demographics, traffic and historic resources.
• Prepares General Plan elements such as the Housing Element by drafting and finalizing plan documents; researching materials and making presentations to committees, the Planning Commission and the City Council.
• Prepares reports and studies and represents the department before the public, other agencies, and developer representatives.
• Attends and participates in meetings of the Design Review Board, Planning Commission, City Council, special committees and neighborhood groups.
• Performs related duties and responsibilities as required.

To be eligible for this position, you must have knowledge of:

• Basic principles and practices of planning for community development and of the methods used in the implementation of such plans.
• Current trends in federal, state, and local planning.
• Socioeconomic and physical resource aspects of planning, zoning, and planning administration.
• Principles and practices of planning for community development and of the methods used in the implementation of such plans.

To be eligible for this position, you must have the ability to:

• Collect, tabulate, and interpret data pertaining to planning and zoning.
• Interpret a wide variety of maps, graphic illustrations, detailed drawings, and land use data and legal descriptions.
• Prepare and present effective written reports and verbal presentations.
• Deal effectively with the public and establish and maintain cooperative working relationships.
• Understand program objectives in relation to departmental goals and procedures.
• Demonstrate tact and diplomacy.
• Maintain accurate records and document actions taken.
• Organize and prioritize work assignments.
• Research regulations, procedures and/or technical reference material.
• Prepare and analyze various professional planning studies.
• Make presentations to committees, the Planning Commission and the City Council.
• Represent the Community Development Department before the public, other agencies and developer representatives.
• Work independently in processing and presenting actions to policy bodies.

LANGUAGE/MATHEMATICAL/REASONING SKILLS:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree from an accredited college or university with major coursework in planning, urban studies, geography or related field AND
• Three (3) years of full-time work experience at the Assistant Planner level in municipal or regional planning.
• Any combination of education, experience, and training which demonstrates possession of and competency in requisite knowledge and abilities may substitute for the education (degree) on a year-for-year basis. 
• A Master’s degree in planning or a related field ay substitute for one (1) year of the required work experience.

SPECIAL REQUIREMENT:

• Must possess a valid California driver’s license and have a satisfactory driving record.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel.  The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10-25 pounds and occasionally lift and or move up to 25-50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display.  The noise level in the work environment is usually quiet to moderate.  The employee is occasionally exposed to moving mechanical parts and outside weather conditions.

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application.  The examination process may include the following application appraisal and oral board interview examination.  The passing point for the oral board examination final score will be 70%.  Note:  Prior to appointment, candidate must pass a pre-employment physical, background check, driving record, drug screen, and fingerprinting.   To file an application, go to:  www.calopps.org.  Select “Member Agencies”.  Select “San Rafael”.  Follow this link to submit your application: 

For more information about the City of San Rafael, please visit www.cityofsanrafael.org. 

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.  Such accommodations must be requested by the applicant. 

JOB TYPE

Part-Time, Temporary/Seasonal

THE POSITION

The City of Dublin is seeking a temporary, part-time Program Specialist in the Economic Development Division of the City Manager’s Office to provide a variety of support for the City’s Census 2020 outreach efforts through approximately May 2020. Specific focus areas will include communications, community outreach and local government administration. The Program Specialist will interact with members of the public and may make internal and public presentations.  The Program Specialist can expect to learn valuable professional skills such as communication methods, community organizing, project management, organization, event planning and others.  The ideal candidate will be a collaborative thinker and excellent communicator who can maintain effective relationships with co-workers, community groups and members of the public from diverse backgrounds.

There may be several evening obligations, such as attending weekly Farmers’ Markets or other community events.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Under supervision, assists with planning, coordinating and implementing meetings, events and other outreach opportunities.
• Under supervision, perform routine research and statistical analyses as requested such as compiling and maintaining information as it relates to demographic data, business data, community groups, places of worship, ethnic grocery stores, English as a Second Language (ESL) classes and other avenues to connect with Hard-to-Count populations.
• Successfully complete Census Ambassador Training.
• Engage with community members (in person, over the phone and in writing) to provide timely and accurate information about the Census.
• Host informational tables at Senior Center, City Hall lobby, Farmers’ Market, etc.
• If requested, support the Questionnaire Assistance Center (“QAC”) at Dublin Library.
• Compile and track inventory of materials.
• Assist in the preparation of letters, reports, manuals, publications and miscellaneous public information literature.
• Help to compile and track Census outreach efforts and assist in the preparation of reports on the project.
• Assist with administrative tasks including editing project webpages and the maintenance of records, files and other data.

• Participate in calls/meetings with external agencies and other partners.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Description

City of Half Moon Bay
Social Media Intern – Communications / City Clerk Department

Salary: $13.00- $25.00/hour

The City of Half Moon Bay will host an internship position within the Communications / City Clerk Department.

About the City

The City of Half Moon Bay is a Bay Area coastal community of approximately 12,500 residents and is located 25 miles south of San Francisco. The City is governed by a five-member elected City Council and utilizes the council-manager form of government. The City Council appoints a City Manager who is responsible for the oversight of daily operations and provides leadership for the City’s programs. The City currently employs 40 full-time employees in the following departments: City Manager’s Office, Communications / City Clerk, Administrative Services, Community Development, and Public Works. The City contracts Public Safety with the San Mateo County Sheriff's Department.

The City and surrounding Coastside are a thriving agricultural, fishing, tourism, and recreational destination. There is a rich culture of diverse traditions and multi-generational families who have lived in Half Moon Bay for well over 100 years. In any given neighborhood, you will find farmers, high-tech entrepreneurs, and artists living amongst each other as one community.

About the Department

The Communications / City Clerk Department is seeking an enthusiastic, highly motivated, and innovative individual interested in sharpening their communications skills in a municipal government setting. This internship provides an excellent opportunity for an individual interested in enhancing their knowledge and experience in city administration, local government, and community engagement. The successful candidate will have the opportunity to assist in outreach, digital media, and other communications initiatives. Through mentorship and under general supervision, the successful candidate will be responsible to complete specific projects and a variety of ongoing assignments to help develop their knowledge and skills. Some of the various projects and responsibilities may include but are not limited to:

• Assist with Social Media content and monitoring
• Assist in the development of community outreach programs and events
• Assist with elections and district election community meetings (planning and outreach)
• Support the Communications Director /City Clerk and Communications Program Manager on numerous interdepartmental projects

Minimum Qualifications

This position is an internship meant for current or recently graduated college students. Any combination of experience and training that would likely provide the required knowledge and abilities are qualifying. A typical way to obtain the knowledge and abilities would be some completed college coursework with a major in Public Administration, Communications, Public Policy, or Business Administration.

Knowledge of:

• Social Media Applications (Facebook, Instagram, Nextdoor, Twitter)
• Microsoft Office software (Microsoft Excel, Outlook, Word, and PowerPoint)
• Adobe software (Adobe Acrobat, InDesign, and Photoshop)
• Local government operations

Why Apply?

• Growth – we are committed to exposing you to a work environment that will sharpen your writing, presentation, research, analysis, and critical thinking skills.
• Training – this internship experience will provide real-world experience and training toward an entry-level professional position within a city government.
• Mentoring – the selected intern will be mentored by city staff.
• Networking – access to a network of professionals in the field of local government.

Ideal Candidate

The ideal candidate will have a strong interest in pursuing a career in local government communications. The candidate will be self-motivated, detail-oriented, reliable, punctual, and honest. The candidate will also have the ability to learn new processes quickly and efficiently, as well as a desire to provide services to the community.

Benefits

Temporary position - no benefits

Recruitment Contact

Contact phone: 

(650) 712-1786

Contact email:  

cbutler@hmbcity.com

WHY JOIN THE CITY OF FREMONT TEAM?

Fremont is a well-managed and innovative city, and has recently generated national attention by placing in Money Magazine’s top 50 “Best Places to Live 2016” in the country, and ranking 4th on the “Most Family Friendly” list of California cities by Estately. Located in the heart of the Bay Area and Silicon Valley, Fremont prides itself on innovation, green technology, a low crime rate, great schools, a low unemployment rate, quality parks and nearby open space, and an incredibly diverse population of over 232,532 residents. As a full service city, Fremont employs over 952 regular employees and has an annual general fund operating budget of approximately $219.9 million.

Fremont is an employer that values its people, creativity, quality service, integrity, open communication, collaboration, mutual respect, and diversity. Employees find their work challenging, yet rewarding, and most importantly, enjoy the chance to make a difference through public service.  Think Fremont!

CITY CLERK’S OFFICE—WHO WE ARE

The City Clerk’s Office has a critical role in service delivery, and providing  effective information dissemination and communication with the public and City Council. Our responsibilities include preparing and distributing the City Council agenda, recording all proceedings of City Council meetings, maintaining and updating the Municipal Code and Council Handbook and Rules of Procedure, coordinating the City Records Management Program, and managing and conducting the elections for Mayor and City Council Members.  

The City Clerk’s Office currently has one vacancy.

WE’RE LOOKING FOR SOMEONE WHO IS

You will thrive in this position if you are a:
 
- Positive with great customer service skills
- Energized with a Can-Do attitude
- Focused on technology  
- Skilled in written communication and in making effective oral presentations
- Energized by a fast paced working environment with competing projects and deadlines
- Able to build strong working relationships with diverse clientele

WHAT YOU WILL DO

Under the direction of the Assistant City Manager and City Clerk, the Assistant City Clerk assists in planning and organizing the daily operations of the City Clerk's office. Serves as the City Clerk in his/her absence by coordinating the preparation of City Council agendas, attending City Council meetings and preparing the action minutes. Provides services as a member of the department’s management team; performs related duties as required.

EXAMPLES OF DUTIES

- In the absence of the City Clerk, attend City Council meetings as necessary to perform functions of the City Clerk
- Administer the City’s Records Management Program, including appropriate control over the maintenance, protection, retention and disposition of records in accordance with legal and operational requirements
- Plan, organize and direct divisional activities
- Lead clerical staff engaged in the routine processing of the City’s automated records management program
- Assist the City Clerk with the election process and Political Reform Act statements
- Ensure accurate, up-to-date filling of City ordinances, resolutions and minutes of the City Council
- May exercise lead direction over clerical staff
- Coordinate the publishing, indexing and distribution of Council meeting minutes and agendas
- Coordinate responses to requests for City records covered under the Public Records Act, including monitoring the City Clerk email account
- Provide research and reference services to the public and City staff
- Conduct administrative and operational analysis, recommending solutions based on findings
- Oversee logistics and set up for Council meetings

THE POSITION

Tri-City is looking to fill multiple vacancies for the part-time (20 hours per week) Clinical Therapist I/II position for the Children’s Outpatient Program (COP). The Clinical Therapist I/II is a school partnership (SPT) position and will appeal to bilingual individuals who are passionate about working with children, adolescents, young adults and their families and may have or would like experience in a school setting.  The Clinical Therapist I/II will report to the School Partnership Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide individual, family, collateral and group therapy for children, adolescents, and youth with mental illness;
   
• Provide crisis intervention and case management as needed at the school site in Pomona, California;
   
• Conduct mental health assessments, treatment plans, provide crisis intervention as needed and complete all necessary documentation;

• Collaborate with school staff regarding student mental health needs and maintain regular contact with parents;

• Ensure that documentation is updated in Electronic Health Record (EHR) regularly;

• Screen and track school referrals, etc. & other duties as assigned.

THE POSITION

Tri-City is looking for one individual to serve as a Facilities Maintenance Technician II for the Facilities Division within the Operations Department. The Facilities Maintenance Technician will to perform maintenance, security, and housekeeping functions to ensure the safety and aesthetics of all Agency facilities.  This position will report to the Facilities Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Maintain agency equipment, property and vehicles;
   
• Perform moderately difficult building maintenance repair work to Agency facilities and Agency housing units & leased properties;
• As assigned, perform unskilled, semi-skilled and/or skilled craft related work in such areas as carpentry, electrical, masonry, painting, plumbing, and refrigeration in the maintenance, repair, and alteration of buildings, facilities, and equipment;

• Monitor access to storage facilities and ensure security and order of storage units; Move and secure furniture, wall fixtures and equipment;

• Respond to work order requests; complete work on a timely basis; prepare and maintain records of performed work and services; Set up and break down for meetings; Completion of the Safety Maintenance Checklist Report;

• Ensure cleanliness of the Agency interior and exteriors premises, which includes cleaning windows, cleaning up spills and foods quickly; and maintain sanitation equipment and supplies;

• Enforce building related codes, including adopted California Building Code, California Mechanical Code, California Plumbing Code, California Electric Code, California Residential Code, California Green Building Code, California Energy Code, and local ordinances.

• Maintain vehicle logs and ensure maintenance, safety and cleanliness of vehicles. Inspects and troubleshoots automotive, and light and heavy duty trucks and equipment to assess their condition and determine repairs; and perform other duties as assigned.

To apply, go to governmentjobs.com/careers/salinas

All required documents must be submit by the final filing date of this recruitment.  Unofficial copies of transcripts and copies of degrees will be accepted.

Summary of Duties: Under general direction, plans, organizes, and oversees the daily functions, operations, and activities of the Victim Advocate Program; advocates and coordinates rights and benefits for crime victims and/or witnesses during the various states of follow-up to a crime; facilitates communication among agencies concerned with the investigation of criminal cases involving victims and/or witnesses. 
Distinguishing Characteristics: This position is a journey level position in the Police Department.  Incumbent receives general direction and supervision from Division Chief or designee.  Incumbents are expected to be able to perform assigned duties with only occasional instruction or assistance within a relatively short period of time and work independently out in the field.  May exercise functional supervision over lower level staff and/or volunteers.
EXAMPLES OF ESSENTIAL JOB FUNCTIONS 

1.    Contacts victims of crimes to provide aid, assistance or referrals to appropriate services and resources to meet their needs; provide status updates to victims throughout case development.
2.    Functions as a liaison to third parties to inform them of the crime, status, victim’s condition, and case progress; meet and confer with detectives, officers, and allied agencies regarding individual cases.
3.    Stays abreast of potential new cases and case developments by reviewing police reports, tracking cases through the court process from filing decisions and arraignment to disposition.
4.    Coordinates onsite advocacy at emergency rooms, police stations and other locations with a focus on non-duplicated reporting, effective and compassionate treatment, and follow-up.
5.    Coordinates with District Attorney’s Office Victim Advocate to ensure transportation for victims as needed for court appearances, medical purposes, counseling or law enforcement.
6.    Maintains contact with the Victim Advocate Program and acts as liaison to assist crime victims and witnesses in applying for aid.
7.    May accompany victims to court proceedings, meetings, and interviews with law enforcement and/or attorneys.
8.    Provides comprehensive staff support to the Police Department related to the Victim Advocate programs and services; coordinates and integrates program services and activities with department divisions such as investigations and patrol with other agencies; develops program partnerships, where applicable, with external agencies and organizations; identified public and private resources to support program objectives.
9.    Develops and maintains information, outreach, and educational materials, including brochures, information packets, flyers, guides, and other documents; conducts workshops and training.
10.    Prepares and maintains statistical reports and records;
11.    Develops and standardizes procedures and methods to improve and continuously monitors the efficiency and effectiveness of the Victim Advocate Program, service delivery methods, and procedures; identifies opportunities for improvement and makes recommendation to management.
12.    Organizes and maintains various administrative, confidential, reference, and follow-up case files.
13.    Trains volunteers and interns engaged in assisting victims and/or witnesses.
14.    Performs related duties as required.

Minimum Qualifications: 
Knowledge of: 
•    Basic knowledge of the procedures of the courts and other law enforcement agencies
•    Knowledge of State and local services available to crime victims and witnesses
•    Knowledge of problems, needs and attitudes of crime victims
•    Basic knowledge of the dynamics of child abuse and domestic violence
•    Principles and practices of records management
•    Modern office practices, methods, and computer equipment and applications related to the work
•    English usage, grammar, spelling, vocabulary, and punctuation
•    Techniques for effectively dealing with and solving the problems presented by a variety of individuals from various socio-economic, cultural, and ethnic backgrounds, in person and over the telephone 

Skill and Ability to: 
•    Operate modern office equipment including computer equipment and specialized software application programs  
•    Collect, analyze, interpret, summarize, and present administrative and technical information and data in an effective manner  
•    Communicate clearly and concisely, both orally and in writing. 
•    Obtain necessary information from individuals in stressful or emergency situations
•    Learn to logically and progressively interview victims and witnesses
•    Interpret, explain and apply laws, rules and regulations related to victim services programs
•    Gather, assemble and verify information related to victim identification
•    Assess needs and refer clients to the appropriate community agencies
•    Work effectively with diverse groups listen to and discuss problems tactfully
•    Use tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines
•    Research, develop and use community resources  
•    Establish and maintain effective relationships with others
•    Organize and prioritize a variety of multiple tasks and projects in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines
•    Bilingual skills (Spanish) highly desirable.
•    Possess qualities of empathy, compassion, and emotional maturity and an ability to communicate effectively with victims or witnesses who are faced with emotionally traumatic events.

Education and Experience: 
1.    Thirty (30) college units from an accredited college or university with major course work in psychology, sociology, social work or closely related and two (2) years of responsible experience in social services/public assistance, criminal justice, or law enforcement agency; or
2.    High School Diploma or equivalent and three (3) years of responsible experience in social services/public assistance, criminal justice, or law enforcement agency.
Licenses and Certifications: Possession of a valid California Driver’s License.  Employee will be required to use a City vehicle(s) for business use.
Other Requirements:
Positions within the Police Department require an extensive background investigation and criminal background check. Employment offers are contingent upon passing the above requirements.

Physical Demands and Working Conditions: Physical, mental and emotional stamina to perform the duties and responsibilities of the position; manual dexterity sufficient to write, use telephone, business machines and related equipment; vision sufficient to read printed materials and distinguish colors; and safely operate a motor vehicle; hearing sufficient to conduct in person and telephone conversations; speaking ability in an understandable voice with sufficient volume to be heard in a normal conversational distance, on the telephone and in addressing groups; physical agility to push/pull, squat, twist, turn, bend, stoop, climb and reach overhead; physical mobility sufficient to move about the work environment, physical strength to lift up to 25 lbs.; physical stamina sufficient to sit for prolonged periods of time; mental acuity to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions.
Employees work primarily in an office environment with moderate noise levels and controlled temperature conditions.  Must possess mobility to work in a standard office setting and use standard office equipment including a computer; vision to read printed materials and computer screen; and hearing and speech to communicate in person, before groups, and over the telephone or radio.  The job involves field work.  Employees frequently interact with individuals in crisis. Work may require nontraditional work hours, call-back, working late evenings and/or weekends and holidays. 
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.