The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Under general supervision, performs technical and clerical functions related to the review, processing, and maintenance of building permits and related records; calculates fees, prepares monthly and annual revenue reports, and tracks status of plan checks and inspections; and performs related duties as required.
- Provides quality customer service to the public at the building counter, over the telephone, and through e-mail.
- Processes building permit applications using the City’s permit tracking software (Accela Automation).
- Responds to inquiries regarding building and plan review, permitting process, and common code enforcement issues and assists with resolving problems or complaints within the issuance process.
- Provides information regarding the division’s procedures, policies, and functions regarding permit and plan check submittals; establishes construction valuations based on industry standards; and verifies City, State, and Federal regulations pertaining to the issuance of permits to licensed contractors and home owners for building and construction projects.
- Maintains permit applications and plans for active plan checks; complies and maintains plan check files and records; ensures accuracy of plan check records; tracks status of plan check and notifies applicant(s) when plans or permits are ready for pick-up or issuance; and provides status updates as required.
- Prepares certificates of Occupancy.
- Processes newly assigned addresses in the City.
- Prepares files for City document archiving program (Laserfiche).
- Schedules inspections within the tracking software.
- Assists in coordinating the plan approval process among various City departments and consultants.
- Serves as a resource to customers directing them as needed to various sources of information including other City departments or outside agencies.
- Performs overview of plans for compliance with established submittal standards and assists others involved in related community development activities.
- Provides a variety of clerical and technical support, including but not limited to:
- Maintaining department records, files and other reference materials;
- Gathering, researching and assembling a variety of information and monthly data for the preparation of reports to outside agencies and performs studies on industry standards as needed;
- Preparing and processing legal notices;
- Creating and modifying department forms and handouts;
- Composing a variety of documents including letters, reports and memos;
- Distributing outgoing mail; opening, processing and distributing incoming mail;
- Maintaining a calendar;
- Ordering office supplies; paying incoming invoices using the City’s financial software; and
- Processing time sheets and preparing time cards.
- Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this job, the employee is frequently required to use hands to finger, handle, feel or operate objects, controls and standard office equipment; and reach with hands and arms. The employee occasionally lifts and carries plans, permits, and other documents typically weighing less than 20 pounds. The employee is occasionally required to stoop, kneel, and crouch. The employee is frequently required to sit, stand, walk, and talk or hear. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.
Mental Demands
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; work under deadlines with constant interruptions; and interact with City staff, other organizations and the public, and occasionally deal with dissatisfied or quarrelsome individuals.
WORK ENVIRONMENT
The employee works under office conditions involving a public counter and high telephone volume. The noise level is moderately quiet.
SELECTION PROCESS
Interested persons who feel they meet the desirable qualifications should submit a completed City application. Not every applicant is interviewed. Selected qualified applicants will be selected to interview.
STATEMENT OF DISCRIMINATION
The City of San Dimas advises the public, employees and job applicants that it does not discriminate on the basis of race, religious creed, color, national origin, ancestry, physical handicap, medical condition, marital status, sex, age or any non-merit-based factor in admission to, treatment of or employment in its programs and activities.
In compliance with the Americans with Disabilities Act (ADA), The City of San Dimas will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer. EOE (Equal Opportunity Employer)
ABOUT THE CITY
The City of San Dimas is located midway (about 27 miles) between Los Angeles and San Bernardino at the base of the San Gabriel Mountains. Superior access to freeways offers a centralized location from which to enjoy southern California’s many excellent cultural and recreational activities.
San Dimas was incorporated in 1960 with a Council-Manager form of government. Its citizens receive a full range of services through the combined efforts of the City’s five departments (City Manager’s Office, Administrative Services, Parks & Recreation, Public Works and Development Services) and the contract services of Los Angeles County.
