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The Communications Division of the County Executive’s Office seeks well qualified candidates for the position of Visual Media Production Specialist.

The Visual Media Production Specialist (VMP Specialist) will join a dynamic and committed team of communication professionals including the Chief Communications Officer, Communications Officer, Social Media Specialist, and Civic Engagement and Public Outreach Specialist.

The VMP Specialist will be responsible for conceptualizing, producing, editing, and distributing comprehensive multimedia and visual communications content in support of County programs, services, initiatives, and community engagement efforts. This position requires regular fieldwork and travel throughout San Mateo County to capture video, audio, and photographic content at County facilities, community events, program sites, and other locations.

The VMP Specialist will independently manage multimedia production operations, including video, photography, digital and print design, podcast production, and related visual storytelling mediums.  The VMP Specialist will also produce highly complex, high-visibility projects, manage the video/production room and related equipment in the County Executive’s Office, and establish production standards. Responsibilities will span the full production lifecycle, from strategic planning and creative development through post-production, publication, and archival management. In addition, the VPM Specialist may lead cross-departmental initiatives.

The VPM Specialist will exercise substantial independent judgment in creative interpretation, technical production decisions, and brand alignment. The primary focus will be on producing engaging multimedia content that effectively represents the County’s mission across multiple media formats.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Conceptualize, script, storyboard, and produce multimedia content including promotional and informational videos, documentary-style program features, public service announcements, podcast and audio productions, digital graphics and print publications, and professional photography.
• Provide video and photography services including official County events and public meetings, executive leadership portraits, community engagement activities, program documentation and field operations, creation and maintenance of digital photo archives.
• Collaborate with internal County departments to assess production needs and develop appropriate multimedia solutions.
• Perform advanced video production including filming, lighting, sound design, color correction, and post-production editing.
• Manage and maintain production room facilities, studio equipment, cameras, lighting kits, audio systems, and editing workstations and manage scheduling, logistics, and maintenance of the County's video and production room to ensure efficient operation.
• Develop shot lists, visual concepts, and brand-consistent visual assets.
• Ensure ADA accessibility compliance in digital media (captioning, formatting standards).
• Coordinate with staff to distribute multimedia across platforms (web, social media, internal communications channels, public broadcasts).
• Maintain digital asset management systems and archive materials for institutional continuity.
• Advise departments on visual communication strategies and production feasibility.
• Research and integrate emerging multimedia technologies and industry best practices.
• Ensure all multimedia content aligns with the County’s branding, mission, and communication standards.
• Oversee the production process from concept inception, through editing and post-production, to final launch and publication.
• Monitor quality control standards and implement revisions to improve content effectiveness and engagement.
• Stay current with emerging multimedia technologies and recommend integration to enhance content quality and reach.
• Perform related duties as assigned.

Qualifications

Training and Experience:
Any combination of training and experience that would likely provide the required knowledge and skills is qualifying.

• A typical way to qualify is training in multimedia production, communications, or a related field, plus five years of experience in multimedia content creation including print and video production.

 Knowledge of:

• Principles and techniques of multimedia production including cinematography, photography composition and lighting, audio recording and sound design, digital editing and post-production workflows.
• Visual storytelling techniques and narrative structure.
• Scriptwriting, storyboarding, and content development for various media formats.
• Graphic design theory, layout principles, and typography.
• Digital asset management and archival standards.
• Social media and digital distribution strategies.
• Branding standards and public-sector communication ethics.
• Copyright, licensing, and media usage regulations.
• Accessibility standards for digital content (e.g., ADA compliance).
• The County's programs, mission, and community communication goals.
• Relevant computer software and equipment used in multimedia content creation and editing.
• Production room operations, scheduling, and equipment maintenance.

Skill/Ability to:

• Operate video, audio, graphic design, and drone systems proficiently to capture and produce multimedia content.
• Create, edit, and produce engaging multimedia content across multiple formats.
• Travel throughout San Mateo County and perform fieldwork to capture video, audio, and photographic content in a variety of indoor and outdoor environments.
• Manage complex multimedia projects from concept through final publication.
• Collaborate effectively with multiple departments and stakeholders to meet production goals.
• Apply creativity and visual storytelling techniques to communicate key messages.
• Maintain adherence to branding guidelines and the County's mission in all content.
• Manage production resources, equipment, and schedules efficiently.
• Adapt to evolving multimedia technologies and production methods.
• Manage multiple concurrent production timelines.
• Translate complex governmental information into visually engaging content.
• Exercise independent creative judgment within brand standards.
• Troubleshoot technical production challenges.
• Maintain composure and professionalism in live-event environments.

Application/Examination:

Open & Promotional. Anyone may apply.  Current County of San Mateo employees with at least six months (1040 hours) of continuous service in classified regular, probationary, extra-help, or limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.
 
The examination process will consist of an application screening (pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%), which may include a short-written exam administered immediately preceding the interview.

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. 
 
All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
 
IMPORTANT:  Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.
 
Thorough and detailed responses to the Supplemental Questionnaire must be submitted. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Tentative Recruitment Schedule

Open Recruitment: June 22, 2026
Final Filing Date for Applications: July 13, 2026, by 11:59 PM
Application Screening: July 16-21, 2026
Civil Service Interviews: August 4 and/ or 5, 2026

 

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

Analyst: Chet Overstreet (06222026) (Visual Media Production Specialist – N043)

San José Clean Energy, or SJCE, is San José’s local, not-for-profit electricity supplier operated by the City of San José’s Energy Department. Since 2019, our dedicated and motivated team has provided clean energy for residents and businesses at competitive rates, while also offering community programs, local benefits, and increased transparency and accessibility. SJCE serves more than 350,000 customer accounts, and has contracted for more than 1 GW of power.

Joining our team means that you will be making a big impact on the fight against climate change. SJCE plays an important role in meeting San José’s ambitious goal to be carbon neutral by 2030 and in implementing the City’s climate action plan, Climate Smart San José. Thanks to SJCE, San Jose has one of the cleanest energy mixes of any large city and offers a 62% renewable product and a 100% renewable product.

Serving our community with respect and integrity is at the core of what we do. We center equity, diversity, inclusion and belonging in our work. The department also hosts active staff-led Culture and Racial Equity committees, and has won awards for its education and outreach work with Spanish and Vietnamese-speaking communities.

For more information about San José Clean Energy, please visit: www.sanjosecleanenergy.org. 

Position Duties

This department is seeking to fill one (1) full-time Power Resources Specialist I/II position to support the Power Resources Division. The Power Resources Specialist I/II position reports to a Principal Power Resources Specialist in the Power Resources Division. This position is part of an exciting, fast-paced team responsible for procuring hundreds of megawatts of renewable energy projects.

The selected candidate will have the following duties and responsibilities:
* Supports the preparation, issuing, and evaluation of solicitations related to Energy, Resource Adequacy and Renewable Energy Credits.
* Assists with the evaluation of pre- and post-release solicitation materials for long-term energy projects such as stand-alone and collocated energy storage, wind, and solar resources.
* Assists in the management, analyzing, and enforcing of power contracts, including long-term energy contracts through development, construction, and operation.
* Assists in the management and resolution of matters related to resources performance within the California Independent System Operator’s energy and capacity markets.
* Supports SJCE Scheduling Agent, particularly focusing on stand-alone and collocated storage and renewables, based on SJCE’s internal strategies and policies.
* Conducts primary research related to SJCE obligations within the CAISO, CPUC, and other regulatory frameworks with particular focus on matters related to stand-alone and collocated storage, and renewable energy assets.
* Participates in completing analysis and prepare procurement plans, including managing consultants, and developing procurement strategies.
* Supports and undertakes projects related to power, procurement, and validation; assists in the approval of energy purchases or sales of surplus energy.
* Participates in joint procurement with other Community Choice Aggregators (CCAs) and CA Community Power.
* Develops and maintain relationships with power suppliers and consultants.
* Assures compliance with Federal, State, and local requirements.

The ideal candidate is a highly motivated individual with strong analytical, quantitative, and problem-solving skills. The candidate should have effective communication skills, show attention to detail, and be able to work independently. Candidates that are highly collaborative with colleagues and outside stakeholders are ideal.

Competencies:
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

* Job Expertise– Demonstrates knowledge of applicable professional/technical principles and practices, Citywide and departmental procedures/policies, federal, state rules and regulations.
* Analytical Thinking– Approaches problems or situations using a logical, systematic, sequential approach.
* Collaboration– Develops networks and builds alliances; engages in cross-functional activities.
* Communication Skills– Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills, displays openness to other's ideas and thoughts.
* Fiscal Management– Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.
* Planning– Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.
* Project Management– Ensures support for and drives projects, implements goals towards strategic objectives.
* Problem Solving– Approaches situations or problems by defining the issue; determines the significance & priority, collects information from various sources; uses logic & intuition to make decisions and solution sets & outcomes.
* Teamwork & Interpersonal Skills– Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Salary Information:
Power Resources Specialist I is $108,151.68 - $131,826.24.
Power Resources Specialist II is $117,717.60-$143,423.28.

This range includes an approximate five (5%) ongoing on-pensionable pay. Actual pay shall be determined by the candidate's qualifications and experience.

Minimum Qualifications

Power Resources Specialist I
Education:
A Bachelor's degree from an accredited college or university in Business, Economics, Engineering, Environmental Studies, Law, Natural Resources, Statistics, or an analytical degree related to utility business.

Experience:
None

Power Resources Specialist II
Education:
A Bachelor's degree from an accredited college or university in Business, Economics, Engineering, Environmental Studies, Law, Natural Resources, Statistics, or an analytical degree related to utility business.

Experience:
One (1) year of experience in energy resources operations, planning, purchasing, scheduling, or contract negotiations.
Licenses or Certificates:
Possession of a valid State of California Driver’s license may be required.

Form 700 Requirement:
This position required a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an “Assuming Office Form 700” with the City Clerk’s Office within the first 30 days of employment with the office.

THIS IS A HYBRID POSITION, REQUIRING PART OF THE WORK WEEK TO BE ONSITE IN THE DOWNTOWN SAN JOSE OFFICE. The hybrid work schedule may change due to the department’s business needs in the future.

Other Qualifications

Selection Process
The selection process will consist of an evaluation of the applicant’s training and experience based on the application, cover letter and resume, and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. 

To be considered for this vacancy, candidates must answer all job-specific questions and complete all sections in the on-line application (including education and work experience); otherwise, applications will be deemed incomplete and withheld from further consideration.

E-mail will be the default method of correspondence with applicants. To ensure that you receive timely notifications regarding your application status for this recruitment, please enter a valid e-mail address when submitting your application.

This position will remain open until filled. The first application review will take place on July 6, 2026; therefore, we encourage applicants to apply as soon as possible.

If you have questions about the duties of this position, the selection or hiring processes, please contact Adrienne Barreto via email at adrienne.barreto@sanjoseca.gov.

 

Additional Information:

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.  

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.  

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application.  If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided.  IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. 

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process. 

The City of Lincoln is creating an applicant pool for the position of Public Safety Dispatcher I/II within the Police Department.  Interested applicants may submit their application to be part of the applicant pool.  As new vacancies occur, the recruitment team will review applications for consideration.

The dispatch center provides public safety dispatch services for the Lincoln Police Department and three Lincoln Fire stations. The communications center is staffed 24/7 and dispatchers work in pairs or solo. Public safety dispatchers answer emergency and non-emergency calls for police, fire and other city services. Dispatchers prioritize calls and dispatch public safety units as needed. Heavy phone and radio use is a primary duty of the position. Other duties include clerical and specialized record keeping functions.

Under immediate supervision, performs a wide variety of technical and clerical law enforcement support duties related to taking police, fire and medical emergency requests for service from the public and tracks and dispatches field units as appropriate; gathers, records, maintains, retrieves and distributes law enforcement data and information; enters reports and data into a variety of automated law enforcement records systems; ensures that records and information are accurate, clear and comprehensive for law enforcement personnel and the general public; learns applicable policies, procedures and work methods associated with assigned duties; performs other related duties as required.

• Public Safety Dispatcher I: $5,430.83 - $7,277.84
• Public Safety Dispatcher II: $5,993.70 - $8,032.13

DISTINGUISHING CHARACTERISTICS

Public Safety Dispatcher I
The Public Safety Dispatcher I is the entry level class in which incumbents learn to perform and perform Police Dispatcher duties under immediate supervision. This classification is alternatively staffed with Public Safety Officer II and incumbents may advance to the higher level after gaining experience and demonstrating a level of proficiency that meets the qualifications of the higher class.

Public Safety Dispatcher II
The Public Safety Dispatcher II is the working level class in which incumbents are expected to perform the full range of Police Dispatcher duties with minimum supervision and apply sound judgment regarding their scope of authority in dispatching personnel. This classification is distinguished from the Community Service Officer series in that the latter performs duties involving work in taking reports in the field and performing face-to-face public service activities.

SUPERVISION RECEIVED/EXERCISED

Public Safety Dispatcher I
Receives immediate supervision from the Police Office Supervisor or a Watch Commander. Incumbents of this class do not routinely exercise supervision.

Public Safety Dispatcher II
Receives supervision from the Police Office Supervisor or a Watch Commander. Incumbents of this class do not routinely exercise supervision.

ESSENTIAL FUNCTIONS

• Receives and enters calls for police, fire and medical service in CAD; dispatches and tracks field units; interprets level of service needed through information obtained from field officers or citizens; coordinates multi-agency responses when necessary; transfers calls to appropriate agencies if warranted.
• Responds to questions and concerns from the general public, department staff and other agencies; takes and records telephone and counter reports; provides information as appropriate and resolves service issues and complaints.
• Enters and maintains accurate data and information into the California Law Enforcement Telecommunications System (CLETS) including stolen vehicles, and missing and unidentified persons; enters and retrieves information from a variety of state and local automated systems; validates selected records from the Department of Justice files including vehicles, boats and missing persons; releases impounded vehicles; processes reports and citations; collects and maintains statistical information.
• Learns and develops an understanding of applicable policies, procedures, and work methods associated with assigned duties.
• Photocopies and distributes crime, incident, arrest and accident reports to the general public and various agencies such as the Department of Justice (DOJ), California Highway Patrol, District Attorney, Department of Motor Vehicles (DMV) and insurance companies; prepares reports for court; applies federal, state and local laws when releasing information.
• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement, and fine coordination in preparing reports and retrieving and entering data using a computer keyboard. Additionally, the position requires near and far vision in reading work related documents and using the computer, and acute hearing is required when providing phone, dispatch and face to face service. The need to lift, drag, and push files, paper, and documents weighing up to 25 pounds also is required.

KNOWLEDGE, SKILLS AND ABILITIES (The following are a representative sample of the KSAs necessary to perform essential duties of the position. The level and scope of the knowledge and abilities listed below vary between the I and II levels.)

Knowledge of:
Civil, criminal, and municipal provisions relating to the various activities of the Police Department; law enforcement, fire, and other operating procedures and functions of the Department as they relate to the dispatch function; geography of the City and the surrounding environment; legal and procedural techniques and regulations regarding transmission and reception of public safety radio traffic; basic radio and related equipment maintenance.

Skill to:
Operate an office computer and a variety of word processing and software applications; effectively operate specialized law enforcement automated information and communication systems; type accurately from clear copy at a rate of 35 words per minute.

Ability to:
Perform a variety of complex work with speed and accuracy; remain calm under emergency situations; learn to operate specialized law enforcement automated information and communication systems; work flexible hours including evenings, weekends and split shifts; learn basic Spanish speaking skills that allow for communication regarding addresses, locations, time descriptions, etc.; interpret, explain and apply applicable laws, codes and regulations; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

THE SELECTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to the process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical/drug-test evaluation and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities.  Please advise HR of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

Are you looking for a fast‑paced, rewarding career in public safety? Join the Simi Valley Police Department as a 9‑1‑1 Dispatcher Trainee and become an essential part of our emergency response team. In this role, you’ll provide life‑saving assistance, connect callers with critical resources, and help protect the safety and well‑being of our community.

                                     POSITION DETAILS:

• Salary Range: $26.51/hour + Excellent Benefits

  • 3% Cost of Living adjustment increase effective 7/13/26
  • 3% Cost of Living adjustment increase effective 7/12/27

    • NOTE: The City recently completed a compensation study comparing its salary ranges with those of other local agencies. As a result, 87% of salary ranges will be adjusted upward at various intervals. As ranges are adjusted, job postings will be updated to reflect these changes.

• Status: Full-time regular position

• Work Schedule: 4/10 (four 10-hour shifts), rotating every four months

• Requirements: Must be able to work nights, weekends, and holidays

  • Promotion Opportunity: Police Dispatcher at $29.96/hour with excellent benefits

  • Growth Potential: Up to $79,539/year ($38.24/hour)

                             MINIMUM QUALIFICATIONS:

Education:  

• Equivalent to the completion of the twelfth grade.
• Additional specialized training in communications or a related field is desirable.

Experience:

• Some emergency or non-emergency dispatch experience is desirable. 

Special Requirements: 

• Must be 18 years of age as of the date of hire
• United States citizen or meet citizenship requirements
• High School Diploma or GED
• Good moral character with no felony convictions

                          TESTING/RECRUITMENT PROCESS:

1. Computerized Test (Pass/Fail) Testing is administered through the National Testing Network (NTN).

To register:

• Visit www.nationaltestingnetwork.com

• Select Find Jobs → Emergency Communications Jobs

• Sign up for Simi Valley Police Department

Testing is available virtually or in person. Fee waivers are available for candidates with financial hardship (see NTN FAQ #26).

2. Oral Interview

3. Background Investigation Includes:

• Medical exam

• Psychological evaluation

• Polygraph

• Drug/alcohol screening

• Employment verification

• Submission of applicable certifications/degrees

                        A DAY IN THE LIFE OF A DISPATCHER:

Curious what dispatching is really like? Click Here to step behind the headset and experience the fast‑paced world of 911 dispatch.

                                  JOB DESCRIPTION:

                                                                           911 Dispatcher

                                   IDEAL CANDIDATE:

The ideal candidate will possess the following qualities and abilities:

• Remains calm and composed in high‑pressure situations.

• Communicates clearly with diverse callers.

• Listens actively and asks effective questions.

• Multi‑tasks efficiently and works independently.

• Is computer‑proficient and detail‑oriented.

• Works well in a team and makes sound decisions quickly.

                                            BENEFITS:

We’re proud to offer a comprehensive and competitive benefits package that supports your health, financial well-being, and professional growth—because we believe taking care of our team is essential to serving our community.

Health & Wellness

• Medical Coverage: 100% City-paid premiums for most plans, including family coverage
• Dental & Vision: Fully covered dental (Delta Dental) and vision (VSP) plans
  • Family coverage fully covers dental and vision
• Prescription Drug Plan: Access to major retail and mail-order options
• Flexible Spending Account (FSA): Pre-tax savings for health and dependent care expenses
• Employee Assistance Program (EAP): Up to 8 free confidential consultations for employees and household members

Retirement & Financial Planning

• CalPERS Pension:
  • 2% @ 55 formula for “Classic” members (single highest year final compensation for individuals enrolled in CalPERS prior to 1/1/2013)
  • 2% @ 62 formula for “New” members (three year average final compensation for individuals enrolled in CalPERS after 1/1/2013)
  • 4th Level Survivor Benefit included
• Deferred Compensation:
  • 401(k) and 457 plans with Roth options
  • City matches up to $75 per paycheck to 457
  • City contribution of $30 per paycheck to 457
• Note: The City does not participate in Social Security; no FICA deduction except Medicare hospital insurance

Paid Leave & Holidays

• Annual Leave (AL):
  • 5.2 weeks/year to start (vacation + sick combined)
  • Increases at 5 and 10 years of service
  • Cash-out option available after one year
• Holidays:
  • 11 paid holidays + 1 floating holiday annually

Professional Development

• Tuition Reimbursement:
  • Up to $1,800/year

Insurance Coverage

• Life Insurance:
  • $101,000 employee coverage fully covered
  • $5,000 dependent coverage fully covered
• Optional AFLAC Plans:
  • Accident, cancer, hospital, and critical care coverage available

We also host a full calendar of employee appreciation events and activities to celebrate the incredible work our team does year-round.

This information is intended to give an overview of the benefits available to City employees. It is not intended to be a contract (expressed or implied), nor is it intended to otherwise create any legally enforceable obligations on the part of the City, its agents or its employees.

                                    SPECIAL INSTRUCTIONS:

• Applications reviewed on a continuous basis

• Evaluation based on education, training, and experience

• Testing may include written exam, oral panel interview, and department interview
• Applicants seeking Veteran’s Preference must submit form DD214 with the application.

                              *ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON THE FOLLOWING:

If selected for this position, you agree to undergo the following before your official appointment:

• Polygraph Examination
• Comprehensive Background Investigation
• Psychological Evaluation
• Drug Screening before your official appointment
• Providing copies of degree(s), training certifications/licenses listed on application/resume
• Verification of Employment for entire job history

                         REASONABLE ACCOMMODATION:

In compliance with the Americans with Disabilities Act, if you need special assistance in the selection process, please notify the Human Resources Division, in writing.

City of Simi Valley is an Equal Opportunity Employer Encouraging Workforce Diversity.

San José Clean Energy, or SJCE, is San José’s local, not-for-profit electricity supplier operated by the City of San José’s Energy Department. Since 2019, our dedicated and motivated team has provided clean energy for residents and businesses at competitive rates, while also offering community programs, local benefits, and increased transparency and accessibility. SJCE serves more than 350,000 customer accounts, and has contracted for more than 1 GW of power.

Joining our team means that you will be making a big impact on the fight against climate change. SJCE plays an important role in meeting San José’s ambitious goal to be carbon neutral by 2030 and in implementing the City’s climate action plan, Climate Smart San José. Thanks to SJCE, San Jose has one of the cleanest energy mixes of any large city and offers a 62% renewable product and a 100% renewable product.

Serving our community with respect and integrity is at the core of what we do. We center equity, diversity, inclusion and belonging in our work. The department also hosts active staff-led Culture and Racial Equity committees, and has won awards for its education and outreach work with Spanish and Vietnamese-speaking communities.

For more information about San José Clean Energy, please visit: www.sanjosecleanenergy.org.

 

Position Duties

 

The Energy department is seeking to fill one (1) full-time Power Resources Specialist I/II position to support the Risk Management and Contracts Administration Division. This position is part of an exciting fast-paced team responsible for mitigating risks and managing a power portfolio comprised of hundreds of Megawatts of renewable energy projects. 

The selected candidate will have the following duties and responsibilities:

• Develop analytical modeling and reporting for evaluating portfolio-level and enterprise-wide risks, providing insights that strengthen decision making. 
• Define and quantify the risk metric to demonstrate financial risk during extreme, disadvantageous energy market conditions and assess their implications for the organization. 
• Support the creation of scalable risk management tools to track the various operational, financial, strategic, legislative, regulatory risks specific to the energy industry.
• Perform quantitative and qualitative analysis to assess critical energy-sector risks - such as wholesale market fluctuations and evolving regulatory requirements - and recommend mitigation strategies.
• Perform attribution analysis to identify the factors contributing to power portfolio performance and generate insights for strategic decision making.
• Perform sensitivity analyses on key energy-related risk variables using financial modeling techniques to evaluate organizational impact and prepare clear, data-driven reports for management.
• Coordinate with different divisions within the department to identify the key risks across various categories, supporting the development and maintenance of an enterprise risk register.
• Monitor the organization's risk exposure and the effectiveness of existing risk management strategies through continuous data analysis. 
• Evaluate enterprise risks, conduct risk assessments, and collaborate with business units to assess, track, and mitigate business-level risks, while informing enterprise-level risk assessment and management.
• Identify emerging operational and financial risks by analyzing internal and external energy-market data to evaluate risk likelihood, impact, exposure, and control effectiveness, providing strategic recommendations to prevent or reduce potential losses.
• Maintain an understanding of existing and new regulatory laws related to California Energy Regulation and assess how policy changes may impact organizational operations and compliance.
• Perform other duties that may be assigned from time to time.

The ideal candidate is a highly motivated individual with strong modeling, analytical, quantitative and problem-solving skills. The candidate should have effective communication skills, show attention to detail, and be able to work independently. Candidates that are highly collaborative with colleagues and are able to think outside the box are ideal. Experience in energy sector is desirable.
 

The Risk Management and Contracts Administration Division is responsible for providing independent oversight of the risks in transacting for energy products and services as well as ensuring compliance with adopted risk management policies and procedures.  This unit also provides strategic support to facilitate the development and execution of various non-energy contracts, administers signed energy contracts, and manages the invoicing process.

The position will remain open until filled, with the first review of applications on March 13, 2026.

 

Minimum Qualifications

 

Education and Experience 

Power Resources Specialist I - A Bachelor's degree from an accredited college or university in Business, Economics, Engineering, Environmental Studies, Law, Natural Resources, Statistics, or an analytical degree related field to utility business. 

Experience: None

Power Resources Specialist II - A Bachelor's degree from an accredited college or university in Business, Economics, Engineering, Environmental Studies, Finance, Law, Natural Resources, Statistics, or an analytical degree related field to utility business AND one (1) year of experience in energy resources operations, planning, purchasing, scheduling, or contract negotiations. 

Acceptable Substitution

None

Licenses or Certificates: Valid California Driver’s License may be required.

THIS IS A HYBRID POSITION, REQUIRING PART OF THE WORK WEEK TO BE ONSITE IN THE DOWNTOWN SAN JOSE OFFICE. The hybrid work schedule may change due to the department’s business needs in the future.

 

Other Qualifications

 

Competencies:

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

• Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures, policies, and federal and state rules and regulations. 
• Analytical Thinking – Approaches a problem or situation by using a logical, systematic, sequential approach.
• Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
• Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
• Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
• Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).
• Computer skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access,   MS Excel, as well as data visualization and modeling tools.
• Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

Selection Process: 
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Adrienne Barreto at adrienne.barreto@sanjoseca.gov. 

 

 

Additional Information:

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.  

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.  

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application.  If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided.  IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. 

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process. 

The department is seeking to fill one (1) full-time Senior Power Resources Specialist position to support the Power Resources Division. This role reports to a Principal Power Resources Specialist and is part of a dynamic, fast-paced team responsible for procuring hundreds of megawatts of renewable energy projects, playing a key role in advancing the City’s clean energy goals.

The ideal candidate will have a knowledge of California energy markets and experience working with a variety of market participants, including renewable energy and storage developers, large energy trading firms, independent power producers, investor owned and municipal utilities, and CCAs. The ideal candidate should have strong analytical and negotiation skills, experience in power trading and origination, or renewable energy development and contract management.

For more information about this opportunity, please visit the recruitment brochure via this link.

HOW TO APPLY:

To apply online, click here.

The position will remain open until filled, with the first review of applications on March 2, 2026. To be considered, candidates must submit their application online at s.kirby@pipermaddox.com, or at pipermaddox.com along with the following items: 

- A cover letter
- A resume
- List of at least three (3) work-related references (who will not be contacted without prior notice) 

Applications will be screened in relation to the criteria outlined in this brochure. Candidates deemed to have the most relevant qualifications will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. A final selection will be made upon completion of comprehensive reference and background checks.

Questions about this recruitment can be directed to:

Consultant Recruiter Name – Sam Kirby 
Consulting Agency Name - Piper Maddox 
Phone: +1 424 644 6163 
Email: s.kirby@pipermaddox.com

 

Additional Information:

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.  

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.  

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application.  If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided.  IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. 

AI and the Hiring Process

We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process. 

This recruitment will remain open until filled. This recruitment is running concurrently with HR26-03 and may be used to fill one position at either classification, depending on the qualifications and experience of the selected candidate.

Candidates are encouraged to apply early in the process for optimal consideration.

The first review of resumes will take place on February 22, 2026

To apply for this opportunity, please visit the Alameda CTC website and download an application at: www.alamedactc.org/get-involved/careers-jobs/

Complete application packets must include a cover letter, resume, and application. In addition, please include a writing sample from your professional work of at least 750 words that demonstrates your ability to communicate a technical matter clearly and accessibly to a public audience.

Application packets may be sent by email to: recruitment@alamedactc.org. Alternatively, you can mail a completed application packet to:

Attn: Recruitment
Alameda CTC
1111 Broadway, Suite 800
Oakland, CA 94607

Incomplete applications will not be considered.

TO LEARN MORE, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

This recruitment will remain open until filled. This recruitment is running concurrently with HR26-04 and may be used to fill one position at either classification, depending on the qualifications and experience of the selected candidate.

Candidates are encouraged to apply early in the process for optimal consideration.

The first review of resumes will take place on February 22, 2026

To apply for this opportunity, please visit the Alameda CTC website and download an application at: www.alamedactc.org/get-involved/careers-jobs/

Complete application packets must include a cover letter, resume, and application. In addition, please include a writing sample from your professional work of at least 750 words that demonstrates your ability to communicate a technical matter clearly and accessibly to a public audience.

Application packets may be sent by email to: recruitment@alamedactc.org. Alternatively, you can mail a completed application packet to:

Attn: Recruitment
Alameda CTC
1111 Broadway, Suite 800
Oakland, CA 94607

Incomplete applications will not be considered.

This recruitment will remain open until filled; however, candidates are encouraged to apply early in the process for optimal consideration. The first review of application packets will take place on February 22, 2026.

TO LEARN MORE, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

We’re looking for skilled, calm‑under‑pressure communicators who are passionate about public safety to join our team as 911 Police Dispatchers. If you thrive in fast‑paced environments and want a career where your work truly makes a difference, this is the role for you!

                                    POSITION DETAILS:

• Salary range: $29.96 - $38.24 hourly 
  • 3% Cost of Living adjustment increase effective 7/13/26
  • 3% Cost of Living adjustment increase effective 7/12/27
    • Salary placement is generally at the beginning of the range.
    • Advanced placement may be considered based on related education and experience.

  • NOTE: The City recently completed a compensation study comparing its salary ranges with those of other local agencies. As a result, 87% of salary ranges will be adjusted upward at various intervals. As ranges are adjusted, job postings will be updated to reflect these changes.

• Status: Full-time regular position

• Work Schedule: 4/10 (four 10-hour shifts), rotating every four months

• Requirements: Must be able to work nights, weekends, and holidays

                            MINIMUM QUALIFICATIONS:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

• Equivalent to the completion of the twelfth grade. Additional specialized training in communications or a related field is desirable. 

Experience:

• One year of 911 Dispatcher Operator experience

License or Certificate:

• Possession of a Peace Officer’s Standards and Training (POST) Basic Public Safety Dispatcher Certificate within the probationary period.

                             SPECIAL REQUIREMENTS:

• Must be 18 years of age as of the date of hire.
• A United States citizen or meet citizenship requirements.
• Be of good moral character with no felony convictions.

                       A DAY IN THE LIFE OF A DISPATCHER:

Curious what dispatching is really like? Click Here to step behind the headset and experience the fast‑paced world of 911 dispatch.

                                  JOB DESCRIPTION:

                                                                            911 Dispatcher

                                  IDEAL CANDIDATE:

The ideal candidate will possess the following qualities and abilities:

• A commitment to confidentiality.

• Strong critical thinking and decision-making skills, especially under pressure.

• Adaptability in fast-paced and high-stress environments.

• A customer-focused mindset to effectively engage with internal and external stakeholders.

• Exceptional multi-tasking abilities while ensuring accuracy and attention to detail.

• Technical proficiency with electronic hardware and software systems.

• A collaborative and flexible approach, contributing to team goals and adapting to scheduling or training needs.

                                        BENEFITS:

We’re proud to offer a comprehensive and competitive benefits package that supports your health, financial well-being, and professional growth—because we believe taking care of our team is essential to serving our community.

Health & Wellness

• Medical Coverage: 100% City-paid premiums for most plans, including family coverage
• Dental & Vision: Fully covered dental (Delta Dental) and vision (VSP) plans
  • Family coverage fully covers dental and vision
• Prescription Drug Plan: Access to major retail and mail-order options
• Flexible Spending Account (FSA): Pre-tax savings for health and dependent care expenses
• Employee Assistance Program (EAP): Up to 8 free confidential consultations for employees and household members

Retirement & Financial Planning

• CalPERS Pension:
  • 2% @ 55 formula for “Classic” members (single highest year final compensation for individuals enrolled in CalPERS prior to 1/1/2013)
  • 2% @ 62 formula for “New” members (three year average final compensation for individuals enrolled in CalPERS after 1/1/2013)
  • 4th Level Survivor Benefit included
• Deferred Compensation:
  • 401(k) and 457 plans with Roth options
  • City matches up to $75 per paycheck to 457
  • City contribution of $30 per paycheck to 457
• Note: The City does not participate in Social Security; no FICA deduction except Medicare hospital insurance

Paid Leave & Holidays

• Annual Leave (AL):
  • 5.2 weeks/year to start (vacation + sick combined)
  • Increases at 5 and 10 years of service
  • Cash-out option available after one year
• Holidays:
  • 11 paid holidays + 1 floating holiday annually

Professional Development

• Tuition Reimbursement:
  • Up to $1,800/year

Insurance Coverage

• Life Insurance:
  • $101,000 employee coverage fully covered
  • $5,000 dependent coverage fully covered
• Optional AFLAC Plans:
  • Accident, cancer, hospital, and critical care coverage available

We also host a full calendar of employee appreciation events and activities to celebrate the incredible work our team does year-round.

This information is intended to give an overview of the benefits available to City employees. It is not intended to be a contract (expressed or implied), nor is it intended to otherwise create any legally enforceable obligations on the part of the City, its agents or its employees.

                                 SELECTION PROCESS: 

• Applications reviewed on a continuous basis

• Evaluation based on education, training, and experience

• Testing may include written exam, oral panel interview, and department interview
• Applicants seeking Veteran’s Preference must submit form DD214 with the application.

                              *ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON THE FOLLOWING:

If selected for this position, you agree to undergo the following before your official appointment:

• Polygraph Examination
• Comprehensive Background Investigation
• Psychological Evaluation
• Drug Screening before your official appointment
• Providing copies of degree(s), training certifications/licenses listed on application/resume
• Verification of Employment for entire job history

                         REASONABLE ACCOMMODATION:

In compliance with the Americans with Disabilities Act, if you need special assistance in the selection process, please notify the Human Resources Division, in writing.

City of Simi Valley is an Equal Opportunity Employer Encouraging Workforce Diversity.

Per Diem Dispatchers will provide public safety dispatching at Levi's Stadium and/or Santa Clara Police/Fire Communications.

 

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. 

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

 

 

Typical Duties

 

Duties may include, but are not limited, to the following:

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment, and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

Graduation from high school or possession of a GED

 

Minimum Experience Requirements: 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

 

License/Certifications: 

Possession of a current P.O.S.T. Basic Dispatch certificate is required.

 

Other Requirements:  

• Incumbents must have the ability to work, as assigned, on schedules that may include Saturdays, Sundays, holidays, and non-traditional work hours.
• Must be able to perform all the essential functions of the job assignment.  All candidates will be required to pass a City background investigation, which will include fingerprinting and/or psychological testing.

 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

 

Skill In: 

• Reading and interpreting maps; and maintaining accurate records

 

Ability to: 

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

 

 

Additional Information: 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Possession of a current P.O.S.T. Basic Dispatch certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

 

SUPERVISION RECEIVED:

Works under the general supervision of a Senior Public Safety Dispatcher or Watch Commander and the overall direction of the Communications Operations Manager.