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The Big Lift, a collective impact initiative that seeks to increase kindergarten readiness and improve third grade reading proficiency in San Mateo County, is recruiting to fill one Intern Fellow II vacancy.
 
The County of San Mateo’s Human Services Agency serves as the initiatives “Backbone Agency”. The Intern Fellow II position will support the evolving/increasing role of the Backbone Agency including but not limited to supporting the implementation, administration, facilitation of three on-going advisory councils and two working groups as well as the planning and facilitation of two annual Collective Impact Convenings and two annual Knowledge Network Convenings.

Specifics of assignment is dependent upon the department or division assigned to and level of internship. Some example duties include:

• Perform a wide variety of administrative, operational, and technical assignments to assist departments or divisions and to receive on-the-job exposure.
• Research, write, and present reports and recommendations on a variety of topics.
• Participate in conducting studies and analyses involving assigned programs and functions concerning policies, practices, procedures, financial resources, facilities, proposals, staffing, new programs and projects, effectiveness of programs, and planning.
• Collect, compile, describe, organize, analyze, interpret, and present data and information related to area and issues under study.
• Perform a variety of clerical or technical tasks in support of department assigned to: including answering phones and assisting the public, proofreading, filing, collating materials, and maintaining a variety of records.
• Perform related duties as assigned.

Knowledge of:

• Research and report preparation methods and procedures.
• Modern office procedures, methods, and computer software and hardware
• Principles of mathematics and statistics
• English usage, spelling, vocabulary, grammar, and punctuation

Skill/Ability to:

• Learn basic principles of local government management and public administration
• Interpret the policies and procedures of the assigned department
• Learn and understand the organization and operation of the assigned department or division
• Research, analyze, and evaluate programs, policies, and procedures
• Prepare clear and concise reports
• Proofread and detect errors in typing, spelling, grammar, and punctuation
• Independently prepare correspondence as requested
• Plan and organize work to meet schedules and deadlines
• Understand and follow oral and written instructions
• Communicate clearly and concisely, both orally and in writing
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
• Experience collecting, compiling, describing, organizing, analyzing, interpreting, and presenting data and information related to areas and issues under study. Previous experience can be gained through community work, in educational settings, or through professional experience.
• Experience researching, writing, and presenting reports and recommendations on a variety of topics either in an educational or professional setting. Previous experience can be gained through community work, in educational settings, or through professional experience.

Other:

• Must be 18 years or older to apply

Interested applicants must submit an online application, as well as attach your resume and cover letter.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
 
At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer. 

The City of Redwood City Invites Your Applications for:

PUBLIC SAFETY COMMUNICATIONS LEAD DISPATCHER

To provide supervision over Public Safety Communications Dispatchers; perform clerical/ administrative duties required in the Communications Center; perform all duties of a Public Safety Communications Dispatcher as necessary; assign training and scheduling for Public Safety Communications Dispatchers and oversee progress; and all related work as assigned by the Public Safety Communications Supervisor.

The City of Redwood City invites you to apply for the position of Communications Lead Dispatcher. 

• Please click on the pdf job announcement file below to review the recruitment information.
• A complete application is required, including a resume.
• Please see special instructions for more information on submitting the application.
• Submit your application online via CalOpps by 11:59 pm on Monday, October 7, 2024
• Applications will be reviewed continuously as they are received

Interested in this promotional opportunity?

Application Process:  Apply online by 10/7/24

Police Records Specialist

Filing Deadline: October 6, 2024

$34.23 - $44.27 Hourly 

Plus excellent benefits and 3% salary increases scheduled for July 2025 and July 2026.

The Police Records Specialist is a civilian, non-sworn position responsible for performing essential and sensitive administrative work in maintaining Police Department records, criminal information, and court documents. This position requires strong computer and organizational skills and attention to detail when processing and maintaining various police records, reports, statistics, and other related materials. Police Records Specialists interact daily with Town personnel, other law enforcement agencies, and the public. They must operate with complete confidentiality, diplomacy, and tact.

Police Records Specialists staff the public counter at the Town's Police Headquarters and assist walk-in customers with completing various forms and applications and processing subpoenas, criminal complaints, citations, and warrants. Successful candidates in this position possess strong customer service and communication skills, a calm demeanor, and the ability to maintain composure when dealing with difficult, high-stress situations.

For more information, view the Police Records Specialist classification. 

The Ideal Candidate
The successful candidate will join a dynamic team of professionals and will possess the following competencies:
 

• Communication Skills: Ability to communicate confidently, effectively, succinctly, and respectfully when providing information and assistance, as well as the ability to explain technical concepts in non-technical terminology.
   
• Ethical Conduct: Displays high standards of ethical conduct and respect for the confidentiality of Police Department interactions and records. The nature of the work generated in the Police Department is considered highly confidential.
   
• Multi-Tasking/Flexibility: Works well under pressure and can handle multiple requests simultaneously while maintaining attention to detail. Responds quickly to changing priorities and to those that occur outside of the typical work day.
   
• Problem Solving: Ability to think outside the box and collaborate with other professionals to recommend solutions to complex or unique issues.
   
• Driven & Energetic: A self-starter committed to accomplishing goals and tasks in a timely manner.
   
• Customer Focus: Is respectful and patient with internal and external customers and maintains calm under pressure.

About the Department

The Town of Los Gatos and the City of Monte Sereno have a combined population of about 34,000 residents who enjoy a high quality of life with low crime rates. The LGMS Police Department is budgeted for 39 sworn and 21 civilian personnel and has over 50 community volunteers. The members of the LGMS Police Department work hard to provide a full range of services. They are committed to providing our residents, businesses, and visitors with the highest quality service. We are proud of the relationship with our community and are constantly solidifying that relationship through partnerships, collaboration, and individual contacts. The Police Department’s vision includes:

• Building a highly competent, professional police department.
• Building community relationships.
• Engaging in community problem solving.  

Learn more about the LGMS Police Department.   

Answer the Call: Become the Voice of Safety - Join Our Belmont Dispatcher Team!

$88,513 - $112,967 Annually 
(additional 3% increase scheduled for January 1, 2025)

Do you have a passion for making a real impact in your community? Do you thrive in a dynamic, fast-paced environment?  Look no further – the Belmont Police Department is on the lookout for a dynamic, tech-savvy individuals to join our team as a Police Dispatcher.

We aren't your average police department.  Nestled in the heart of the San Francisco Peninsula, right next to Silicon Valley, we are at the crossroads of tradition and innovation.  Join a diverse team that embraces changes, values community and takes pride in continuing the Department's long standing "Tradition of Service". 

The Position

Dispatchers play a vital role in the department by answering both emergency and non-emergency calls, dispatching units and providing information and assistance to the community.  Tired of the 9-5, Dispatchers work 12-hour shifts and get four days off every other week. 

Answer the Call: Become the Voice of Safety - Join Our Belmont Dispatcher Team!

$88,513 - 112,967 annually 
(additional 3% increase scheduled for January 1, 2025)

Do you have a passion for making a real impact in your community? Do you thrive in a dynamic, fast-paced environment?  Look no further – the Belmont Police Department is on the lookout for a dynamic, tech-savvy individuals to join our team as a Police Dispatcher.

We aren't your average police department.  Nestled in the heart of the San Francisco Peninsula, right next to Silicon Valley, we are at the crossroads of tradition and innovation.  Join a diverse team that embraces changes, values community and takes pride in continuing the Department's long standing "Tradition of Service". 

The Position

Dispatchers play a vital role in the department by answering both emergency and non-emergency calls, dispatching units and providing information and assistance to the community.  Tired of the 9-5, Dispatchers work 12-hour shifts and get four days off every other week. 

The City of San Mateo Parks and Recreation Department is looking for a highly qualified, experienced Community Services Manager

Why Join our Department?

The Parks and Recreation Department’s mission is to enhance the quality of life and strengthen the bonds of community by providing an appropriate mix of safe, well-maintained and well-designed parks, open spaces, and community center facilities that are accessible for all residents; provide enriching leisure opportunities for all age groups; and to preserve and protect the City’s natural resources, including its urban forest, public open spaces, and landscaped medians and islands.

As the Community Services Manager, you will serve as the strategic lead in developing comprehensive programing of recreational, instructional, and community-building activities. You will have the opportunity to make a lasting, positive impact on the community for years to come by invigorating the division with fresh ideas and directing the trajectory of recreation activities, program development, and community engagement.

Look to some of the reasons why the City of San Mateo is a great place to work, https://www.youtube.com/watch?v=_GTIzeSpc_g

What You’ll Do

The Community Services Manager is responsible for planning, directing, and supervising the leisure, cultural, and human services activities of the Division and providing highly responsible professional and technical staff assistance. Duties may include, but are not limited to the following:

• Plan, organize, coordinate and direct the work of subordinates in developing and implementing a broad and diversified community recreation and human services program.
• Participate as a member of the community-based network of Human Services Agencies.
• Develop and implement changes in staffing, goals, objectives, policies and procedures to ensure maximum effectiveness and efficiency.
• Develop programs of service to meet community needs including plans for efficient and economical use of labor, buildings, equipment and materials.
• Attend meetings of and prepare reports for Commissions and Advisory Groups; provide technical and professional advice and recommendations relating to recreation and human services.
• Respond to and resolve difficult resident inquiries and complaints.
• Prepare and administer the division budget, maintaining appropriate budgetary controls.
• Administer federal, state and special project grants.
• Participate in planning, organizing, and coordinating the development, construction, and maintenance of parks, recreation buildings, playground areas, and other facilities.
• Direct the scheduling of work projects and the determination of equipment, material and personnel needs with the Division.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Supervise the maintenance of a variety of records and reports.
• Select, supervise, train, and evaluate assigned personnel.

The Community Services Manager receives direction from the Director of Parks and Recreation or higher-level department personnel and exercises direct supervision over professional, technical and clerical staff.

For a complete list of duties, reference our job specifications at https://www.cityofsanmateo.org/DocumentCenter/Home/Index/86c

THE OPPORTUNITY

The City of Pacifica is recruiting for an Information Systems and Technology Analyst to join our team. This position will perform a variety of routine and complex duties in support of City-wide information systems, security and technology operations.

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and community members. 

If interested, we invite you to explore this opportunity with us. Recruitment will close on October 14, 2024 by 12:00 PM PDT, so apply today!

THE DEPARTMENT

The Information Systems and Technology Division is responsible for the City's network infrastructure, cybersecurity, Help Desk support, and daily IT operations. The division supports a full-service city that includes City Administration, Police, Fire, Planning, Public Works, Parks, Beaches, and Recreation departments.

THE POSITION

This is a full-time, professional level position that requires significant administrative, analytical, and technical skills. This position serves as a technical leader, providing complex analytical support.

Duties may include but are not limited to the following:

• Install, configure, maintain, troubleshoot, and monitor physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assist in infrastructure changes and upgrades to limit interrupted services.
• Administer automated deployment of software and updates over the network.
• Monitor and maintain security control of City network and server infrastructure; configure and monitor security features and firewall rules; verify and ensure proper user accessibility; identify and address vulnerabilities; research, recommend, and apply security updates as needed.
• Monitor disaster recovery and backup processes and schedules; verify that backups are successful and data can be recovered.
• Ensure database security by preparing access and control policies and procedures and reviewing permissions on a regular basis.
• Install, configure, maintain, troubleshoot, and monitor City-wide telecommunications systems including voice and data communications infrastructure and equipment; set up and maintain user accounts, access groups, extensions, and voicemail boxes; troubleshoot system-wide outages.
• Work on systems and infrastructure conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinate project activities with IT Manager and IT staff, end users, and vendors.
• Maintain information on scheduled systems maintenance, including upgrades and outages.
• Respond to and resolve users’ inquiries and complaints and escalate problems or issues to vendor representatives as needed.
• Stay abreast of new trends and innovations in technology related to systems, network, server, and telecommunications; research, recommend, and evaluate vendor solutions and technologies; implement improvements upon approval.
• Serve as a Disaster Service Worker, as required.
• Perform related duties and responsibilities as required and other duties as assigned.

Please refer to the attached job description for additional information.

Are you looking for a career that offers both professional growth and the opportunity to make a meaningful impact? Look no further – the San Francisco International Airport (SFO) is actively seeking a Principal Cybersecurity Engineer.

As the Principal Cybersecurity Engineer you will be responsible for the overall security of information assets and technologies through the creation and support of preventative, detective, and corrective controls. Identifies, refines, and analyzes cyber-security data across a wide variety of sources to report against agreed upon key performance indicators measuring the efficacy of these controls. Works closely with IT operations and engineering teams to identify and remediate cyber-security issues and concerns.

The Principal Cybersecurity Engineer may provide technical supervision over other IS Engineers, technical leadership and direction, technical responsibility for completion of major projects, and serves as a technical authority for one or more related specialties. Performs and reviews complex work involving analysis, planning, designing, implementation, maintenance, troubleshooting and enhancement of complex large systems or networks and the physical and logical components that integrate these systems together. Serves as a lead technical architect and systems integrator for large complex systems and networks.

See official job posting for more details. Apply today!

Are you interested in a career in law enforcement?

Or maybe you're curious to learn more about the ins and outs of police work.
Or perhaps you want to work for an organization that's progressive and community focused.

The Los Gatos-Monte Sereno Police Department is accepting applications for:

Police Community Services Officer (College Intern)

$25.98 - $33.15 Hourly

First Application Review: October 7, 2024

This is a temporary, non benefitted position (up to 20 hours per week). 

Don't wait to apply. This recruitment can close any time. Apply here.

The Position
Under general supervision, the Police Community Services Officer College Intern performs a variety of non-sworn work in the field and administrative duties, including but not limited to:
 

• Assist with traffic control at special events and parking enforcement. 
• Document and prepare reports of minor criminal related incidents and traffic collisions.
• Assist various bureaus within the Police Department. 

Other assignement and duties will be determine based on qualifications and operational needs. Police Community Services Officer college interns are required to wear a Department-issued uniform and work shifts as assigned, including weekends and holidays.

The Ideal Candidate
The successful Police Community Services Officer College Intern candidate:

• Has a strong commitment to public service and customer service.
• Can meet and deal tactfully and effectively with the public especially when communicating municipal codes, ordinances and laws.
• Is a great listener, has strong communication and interpersonal skills.
• Posses strong decision-making and conflic-resolution skills.
• Works effectively with moderat degree of independence and is self-assured with the ability to exercise a high degree of common sense and sound judgement.
• Remains calm, alert and professional in routine and stressful situations.
• Understands and applies Police Department operating procedures, policies, and laws.

Minimum Qualifications 

• Graduation from high school or equivalent 
• Possession and maintenance of a valid California Driver’s License with a satisfactory driving record is required.

Desired Qualifications 

• Candidates pursuing a career in law enforcement are highly desired 
• Ability to fluently speak and understand a foreign language 
• Maintain a minimum of nine (9) semester college units or twelve (12) quarter units during employment 
• Ability to work a minimum of 16-20 hours per week, including weekends.

The County of San Mateo's Information Services Department (ISD) is seeking a dynamic leader who is distinctly effective in people and operational management within a highly technical information technology environment. Under general direction of the Office of the Chief Information Officer, this individual serves as a senior manager and provides technical and programmatic direction over a functional area of ISD. Additionally, this individual will plan, develop, and implement goals and policies for the assigned area that align with department priorities; direct assigned staff; and provide highly responsible and complex administrative support to the Office of the Chief Information Officer and their management staff.

Please Note: We will be hosting a special Informational Session for this recruitment. Join us for a live conversation with the Assistant Director/Deputy Chief Information Officer, Cathy Vu-Pang, to learn more about this exciting opportunity! Register HERE.

This Division Manager will be responsible for approximately 33 staff across three teams. This division is responsible for all operational support of key technology systems such as: Servers, Storage, Data Center, Disaster Recovery, Telephones, and Radios. The Division Manager will ensure that the operational performance metrics are met in each of these areas, that tickets are responded to in a timely fashion, that operational budgets are met, that Service Level Agreements (SLA's) are met, that customer satisfaction is high in each of these areas, and that monthly performance data is maintained and available for each of these areas. The Division Manager will maintain a great work environment for teams to thrive by ensuring staff in these areas are well trained in current and emerging technologies to provide a high level of support to end users. This position requires a very high level of focus and the ability to balance many operational priorities, as each of these areas has critical systems that are supported for end users with many operational service goals to track and meet.

If you are an individual who thrives on making a significant positive impact in the lives of others as part of your profession, we want to talk to you.

The ideal candidate for the position will have:

• 7 or more years of experience working at a senior level in a technology related field providing exceptional support to hyperconverged server, telephony, and radio team environments.
• Proven success working as a team member with other senior managers to provide excellent collaboration/cooperation and exceed operational metrics.
• Expertise in fostering a positive work culture, with a strong commitment to diversity, equity, and inclusion.
• A keen interest in working with the Office of the CIO to build a strong department through proactive actions, great communication, and a positive attitude towards change.
• Experience implementing and supporting enterprise services, including significant platform change.
• Advanced knowledge of project lifecycles from initiation to operational handoff.
• Knowledge and experience with government procurement and the competitive bid process.
• Strong vendor management skills.
• Excitement about working with internal and external partners.
• Strong written and verbal communication skills is a must.
• This position requires an individual to be extremely organized, have keen attention to detail and the flexibility to work with different aspects of a business.
• Prior experience as director or operations manager.
• Deep understanding of industry trends in the assigned areas and established practice to maintain that knowledge.
• Understanding of federal, state, and local legislation and its impacts to technology.

Examples Of Duties

Duties may include, but are not limited to, the following:

• In collaboration with other divisions and departmental stakeholders, develop long term strategic plans to enhance service offerings.
• Direct staff in providing timely and effective response to incidents and resolve incidents within agreed to metrics.
• Restore normal service; record and fulfill user requests; and record, investigate, diagnose, escalate, and resolve incidents.
• Manage all IT system changes in a controlled manner, including standard changes and emergency maintenance relating to business processes, applications, and infrastructure.
• Guide divisional staff to effectively execute the activities and operational procedures to deliver required IT services, including standard operating procedures and monitoring activities.
• Successfully implement new IT solutions and services in accordance with organization and customer expectations.
• Plan, organize, direct, and coordinate the work of assigned subordinate professional technical and support staff.
• Ensure proactive and cost-effective services and maintain high level of customer services satisfaction.
• Assist in preparing and monitoring division budget and contracts.
• Stay up to date with industry trends and best practices.
• Assume management of another Information Services division when directed.
• Actively mentor subordinate staff as future leaders of the organization.
• Select, train, motivate, and evaluate assigned personnel.
• Perform related duties as assigned.

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of professional level experience in information systems which has included one year of administrative or managerial experience. Experience should include a substantial combination of online applications, data communications, computer operations, operating systems, voice communications and services, and large communications systems.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Tuesday, September 24, 2024 at 11:59 p.m. PST

Application Screening: Wednesday, September 25, 2024

Informational Session: Thursday, September 19, 2024 from 12 p.m. to 1 p.m.

Panel Interviews: Thursday, October 3, 2024