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The City of Livermore is currently accepting applications to fill a Permit Technician vacancy.  The vacancy may be filled at either the Permit Technician I or the II level.

Apply online at www.LivermoreCA.gov/jobs by 5 PM on Monday, October 14, 2024.

THE POSITION

Under general supervision, a Permit Technician II performs technical and administrative support functions in the processing and issuance of permits in the Permit Center of the Community Development Department; assists customers with questions relating to zoning and building codes, entitlement, and plan review processes; reviews and researches plans primarily of a preliminary nature to ensure compliance with codes and regulations; reviews plans and applications for issuance of permits on smaller projects such as home occupation permits or smaller building permits; explains, calculates and assigns development impact and permit service fees; coordinates the routing of projects to and from other divisions/departments; and performs other duties as assigned.

The City of Livermore is currently accepting applications to fill a Permit Technician vacancy.  The vacancy may be filled at either the Permit Technician I or the II level.

Apply online at www.LivermoreCA.gov/jobs by 5 PM on Monday, October 14, 2024.

THE POSITION

Under general supervision, a Permit Technician I performs technical and administrative support functions in the processing and issuance of permits in the Permit Center of the Community Development Department; assists customers at the Permit Center with questions relating to zoning and building codes, neighborhood preservation, entitlement, plan review processes, city details and specifications, and housing and human services programs; reviews and researches plans primarily of a preliminary nature to ensure compliance with codes and regulations; reviews plans and applications for issuance of permits on smaller projects; coordinates the routing of projects to and from other divisions/departments; and performs other duties as assigned.

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

About the Department
The mission of the Human Resources Department states: “Our Human Resources team recognizes that our employees power the City of San Jose and our success as a city is dependent on our ability to create a dynamic and engaged workforce. Our employees’ ability to provide excellent service is strengthened when we invest in attracting talent, provide opportunities for career growth, enable an environment focused on health, safety, and wellness, and retain a diverse workforce in a workplace that is equitable and inclusive.”
  
San Jose’s Human Resources Department offers key strategic support to the City and is responsible for the following core services:

• Employee Benefits – Provide benefit programs that best meet the needs of employees, retirees, their dependents, and the City, assist participants in effectively utilizing their plans and promote employee wellness.
• Employment Services – Facilitate the City’s ability to attract and hire a diverse and talented workforce.
• Health and Safety – Provide services that promote employee health, safety, and well-being.
• Learning and Development – Provide Citywide employee training and pipeline development programs that support employee recruitment, growth, engagement, and retention.
• The Department also offers strategic support in Citywide Human Resources Systems Management and Records Management, Departmental Administration, Customer Service, Personnel Management, Financial Management, and Emergency Response and Recovery

The Controller's Office maintains the County's financial accounting system, processes disbursements and journal entries, produces independently audited and award winning annual financial reports and performs internal audits of departments' operations. The Controller's Office is staffed with accountants, auditors, and fiscal personnel.

The San Mateo County Controller's Office is seeking highly qualified candidates for the position of Controller's Division Manager for the Finance & Administration Division.

The person hired for this position will manage the Finance & Administration Division and provide staff support, financial guidance, administration, and leadership within the Controller's Office.

The Finance and Administration Division Manager will assist in the development, implementation and interpretation of administrative policies and procedures, provide complex financial support to senior level management, and oversee day-to-day administrative support functions including preparation of department’s budget, County Cost Allocation Plan, State Mandate reimbursement claims, Compilation of Countywide Schedule of Expenditures of Federal Awards, and Popular Annual Financial Report (PAFR).

Candidates for this position should have experience managing fiscal and administrative staff and perform accounting/fiscal functions such as preparation of budgets, financial reports, and fiscal policies, purchasing, contract administration, Cost allocation Plan, Schedules of Expenditures of Federal Awards, and complex financial analysis. More specifically, fiscal duties will include, but not be limited to overseeing the preparation of department’s budget, County Cost Allocation Plan, State Mandate reimbursement claims, Compilation of Countywide Schedule of Expenditures of Federal Awards, and Popular Annual Financial Report (PAFR).

The ideal candidate will have the following knowledge, abilities, and skills:

• Be proficient in government and/or public budgeting.
• Have experience and knowledge with preparation of Cost allocation plan, SB90 Mandate Claims, Schedule of Expenditures of Federal Awards for the Single Audit Report.
• Have experience and knowledge with indirect costs/rates and Federal Grant Administration
• Communicate effectively both orally and in writing.
• Have critical thinking skills and be a problem solver.
• Possess experience of managing and supervising professional staff.
• Identify existing or potential problems, determine causes and solutions to fix the problems to prevent future occurrences.
• Research and analyze business and/or system processes and make recommendations for improvements.
• Develop and maintain a cohesive, collaborative team with emphasis on communication, contributions, and mutual support, and create an environment of trust and confidence.
• Advanced knowledges and implementation of Governmental Financial Accounting Standard and Generally Accepted Accounting Principles.
• Plan, organize, manage, coordinate, and evaluate the functions and staff for operation and special projects.
• Analyze, interpret, implement, and explain related laws, accounting rules, and regulations.

Examples Of Duties

Duties will include, but are not limited to:

• Organize, direct, and coordinate Controller’s Office’s administrative, and operational activities.
• Prepare, review, and submit the Controller's Office operational budget and performance measures and coordinate budget activities with the County Manager's Office.
• Coordinate, review, and submit Countywide SB90 State Mandates claims to the State Controller's Office.
• Coordinate, prepare and submit Countywide Cost Allocation Plan to the State Controller Office.
• Develop productive hour rates and Indirect Cost Rate for the Controller’s Office’s SB 90 claims.
• Coordinate and compile the Countywide Schedule of Expenses of Federal Awards for Single Audit Report.
• Review the Measure K journal entries and P-Card journal entries Manage Controller’s Office Accounts Payable and Safety Inspection
• Preparation of Controller’s Award winning Popular Annual Financial Report (PAFR).
• Develop the Division’s procedures handbook for implementation of county policies.
• Maintain budgetary and fiscal controls, perform cost-benefit analyses, and provide forecasts of revenues and expenditures.
• Monitor Controller’s Office contracts including request for proposals and negotiation of contracts with vendors.
• Represent the department on personnel matters to the Human Resources Department
• Conduct special financial analysis.
• Provide excellent customer service to departments, which includes managing the relationships with external and internal vendors/customers.
• Perform related duties as assigned.

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education: Bachelor's Degree in Business or Public Administration or a related field.

Experience: Three years of increasingly responsible experience performing a wide variety of administrative, financial, or managerial duties in a large, complex public agency including at least one year of direct experience managing and/or supervising an accounting or auditing function related to assigned division.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required application materials.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, October 3, 2024, 11:59 PM PST

Application Screening: October 7 - 11, 2024

Civil Service Panel Interview: October 17 and/or 18, 2024

About the City

Marin County’s first incorporated city, San Rafael has a population of approximately 60,000 and lies midway between San Francisco and California’s famous wine country. At 22.51 square miles, San Rafael serves as the county seat and is the county’s premier economic, financial, cultural, and service center. As a regional transportation hub, San Rafael is at the center of highway and transit access to west Marin, Sonoma County, the East Bay, and San Francisco.

The City of San Rafael offers both a small-town atmosphere and a lively urban environment. It is the economic and cultural heart of Marin County, surrounded by open space and the bay, making it a vibrant city in an incomparably beautiful natural setting. Famous for its favorable climate, San Rafael provides a central base for taking day trips to scenic locations such as the Napa/Sonoma wine country, Point Reyes National Seashore, and Muir Woods. San Rafael’s many attractions include its namesake Mission San Rafael Arcangel, the landmark Frank Lloyd Wright Civic Center, Victorian architecture, a lively downtown, China Camp State Park, and more.

San Rafael has a varied and rich economy fueled by high tech, biotech, entertainment, financial, service-oriented, and industrial businesses. The city is home to major employers such as Kaiser Permanente, BioMarin, and is home to the County of Marin’s government offices and courts, and offers residents and visitors an array of regional retailers in addition to unique local shops.  The community is primed for growth with the adoption of the General Plan 2040 and Downtown Precise Plan and multiple development projects slated throughout the City.  

San Rafael is also one of the most ethnically and culturally diverse cities in Marin County. The City’s residential neighborhoods are distinctive, each with its own history, character, and identity. There is a wide diversity of housing ranging from historic to new homes, apartments, multi-family units, and condos. The City has two public school districts with seven elementary schools, two middle schools and two high schools. Dominican University of California, a private liberal arts college, offers undergraduate and graduate degree programs. For more information on this dynamic city, please visit the City of San Rafael’s website at www.cityofsanrafael.org.

About the Organization

San Rafael, the “City with a Mission,” was incorporated in 1874 and became a charter city in 1913. It is a full-service city with a City Council/City Manager form of government. San Rafael has an elected Mayor and four district-based elected City Council Members who serve four-year terms. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. The mission of the City is to enhance the quality of life and provide for a safe, healthy, prosperous, and livable environment in partnership with the community. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity and desires to sustain the beautiful natural environment through informed and active residents, and to be a responsive, innovative local government.

The City of San Rafael has a staff of more than 400 employees and a total annual budget for fiscal year 2023/2024 of $172 million. The City’s Departments and Divisions include the offices of the City Manager, City Attorney, and City Clerk, Community and Economic Development, Police, Fire and Emergency Services, Library & Recreation, Public Works, Human Resources, Finance, Parking Services, Digital Services and Open Government, and Sustainability. In 2022, the City was voted one of the top three “Best Places to Work” in local government by ELGL, a nationally recognized organization.

The City’s internal cultural and organizational environment is collegial, respectful, inclusive, and champions the staff-developed and led initiative "Together San Rafael", which seeks to bring staff and management together, encourage cross-departmental collaboration, empower employees, and celebrate innovation. Together San Rafael is a City-wide effort to improve service delivery through six guiding principles, where diverse, creative, and engaged employees work to best serve the needs of the community.

In addition, for Managers and Directors, the City’s Let’s Lead Together core values highlight the expectations and accountability measurements held by and for City leaders in their work to move the City and organization forward with purpose, heart, and inclusion.

About the Division

San Rafael is committed to creating a more inclusive and equitable city where every resident has the opportunity to thrive. With this in mind, the City is establishing a new Community Services Division of the City Manager’s Office. The Division is dedicated to enhancing the quality of life for all residents, with a special focus on disadvantaged, historically underserved, and vulnerable populations. This Division is at the forefront of addressing critical social issues, including homelessness response, and other services that uplift community members in need.

The Division’s mission is to develop and implement innovative strategies and programs that provide comprehensive support to those in need, ensuring access to vital resources, fostering community resilience, and promoting overall well-being, with a focus on equity.

As a leader in this dynamic and evolving field, the Community Services Division works collaboratively with local agencies, community organizations, and stakeholders to deliver services that are compassionate, effective, and responsive to the unique needs of our community.

About the Role

The newly created Community Services Division Director position is an exciting and unique opportunity to build a new division of the City of San Rafael.

The Community Services Division Director will play a pivotal role in shaping and leading the City of San Rafael's efforts to address critical social issues, particularly focusing on homelessness at this time.  Reporting directly to the Assistant City Manager, the Division Director will oversee and develop the newly created Community Services Division, ensuring the effective development and implementation of programs that improve the quality of life for residents in need.

In this role, the Division Director will manage a broad range of responsibilities, from strategic planning and policy development to budget management and interdepartmental and interagency coordination. They will be a key liaison between the City and  our County partners, and various other stakeholders, including public agencies, community organizations, and residents. Their work will involve close collaboration with other City departments, public and private partners, and community groups to advance initiatives that address homelessness and related services.

In their first year, they’ll work to develop the City’s first homelessness strategic plan, setting priorities and policies to guide the City’s work in this space for the next five years.

One of the key, immediate priorities the Division Director will oversee is the implementation of the City’s $6M Encampment Resolution Fund Grant. This includes leading the contractor and staff team operating the City’s planned Sanctioned Camping Program and spearheading the identification of a site for a future interim shelter and/or transitional housing. In addition, they’ll also coordinate the implementation of the City’s Camping on Public Property ordinance.

The Community Services Division Director will directly and indirectly lead a dedicated team, guiding their efforts to deliver high-quality services that meet and respond to the needs of the community. The Division Director will also be responsible for securing and managing funding, developing and maintaining partnerships, and ensuring that the Division's programs are both effective and sustainable. This role requires a dynamic, adaptable, creative leader who is passionate about public service, skilled in strategic planning, and committed to making a positive impact on the community.

The City of Thousand Oaks has an exciting opportunity! We are seeking a knowledgeable and results oriented Plan Check Supervisor who will be responsible for staff oversight, assigning, reviewing, organizing, and participating in the work of the Plan Check Section staff in the Building Division of the Community Development Department.

Plan check functions include ensuring permits are issued only for those plans that meet all state and local codes regulating life-safety, quality of life, energy conservation, and structural safety standards. This position is responsible for the more technical and complex plan check tasks and serves as a technical resource to staff.

• Plans, organizes, supervises, and evaluates the work of assigned plan check staff; develops, implements, and monitors work plans to achieve goals and objectives; supervises and participates in developing, implementing, and evaluating plans, work processes, systems, and procedures to achieve annual goals, objectives, and work standards.
• Plans, organizes, directs, and evaluates the performance of assigned staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation and provides other rewards to recognize performance; recommends disciplinary action, up to and including termination, to address performance deficiencies, in accordance with the City’s Personnel Rules and Regulations.
• Participates in the selection of plan check staff; provides or coordinates staff training; works with employees to correct deficiencies.
• Establishes schedules and methods for providing plan check services; identifies resource needs; reviews needs with appropriate management staff; allocates resources accordingly.
• Provides leadership and works with staff to ensure a high performance, customer service-oriented work environment that supports achieving the department’s and the City’s mission, objectives and values.
• Participates in the development of the assigned program budget; forecasts funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; recommends budgetary adjustments as necessary.
• Performs the more difficult and complex engineering tasks related to plan checking; reviews complex and difficult construction plans including those for single- and multiple-family dwellings, residential additions, alterations, and repairs, commercial and industrial structures and buildings as well as additions, alterations and repairs, and other projects.
• Reviews and verifies engineering calculations and architectural plans, grading plans, soil engineering recommendations, and related items to ensure compliance with applicable codes and ordinances as well as seismic design provisions; indicates corrections for both plans and calculations; communicates in writing with engineers, architects, and others regarding plan review findings and proposed corrections.
• Reviews and evaluates the most difficult and complex proposed building plans and specifications to insure that proposed construction complies with building, fire, environmental, flood hazard, design, energy, grading, trades, and related codes.
• Makes code interpretations for, responds to more complicated inquiries from, and provides information to architects, engineers, contractors, building designers, owners, and the general public regarding plan review and other code-related items and issues.
• Explains, interprets, and provides guidance regarding applicable codes, regulations, hand-outs, and related materials to the public, architects, engineers, contractors, developers, owners, staff, and other interested parties; answers questions regarding building codes and requirements and interprets plans for field inspectors; resolves highly complex and sensitive customer service issues, including alternate methods and materials, either personally, by telephone or in writing; maintains records and documents of customer service issues and resolutions.
• Coordinates activities and plan review processing with other City staff and staff from other agencies including counter technicians, planners, inspectors, building officials, engineers, fire inspectors, health department plan checkers, and others; assists other Divisions and Departments, including Planning, Public Works, and Finance, in providing information and answering inquiries regarding various projects, fees, plans examination, code interpretations, internal divisional policy and procedures, determination and calculation of valuations, permit costs, and related fees.
• Performs document research and filing; enters data; prepares and maintains records and produces correspondence and documentation as necessary.
• Performs field inspections and site visits as necessary; visits building and construction sites to make determinations on code compliance, answer inquiries related to plans, and to resolve problems.
• Establishes and maintains emergency operation processes and procedures.
• Maintains current knowledge of new trends and innovations related to area of assignment including new and revised codes as well as new materials and products; attends and participates in job related seminars and professional group meetings

Do you have a passion for helping others? Do you want to make a meaningful impact in a charming and diverse community? Turn your passion into a career in public service with the City of Menlo Park!

The City of Menlo Park is excited to invite applications for the position of Accountant I/II. Finance is seeking a passionate, detail-oriented individual who wants to provide exceptional customer service to their fellow employees, as we all work together to serve our community.

Here in Menlo Park, we believe that people are our most important asset. As a service organization, we seek to recruit team-oriented individuals who are dedicated to public service. Under direct or general supervision, the Accountant I/II performs a variety of professional accounting duties, including auditing, analyzing, and verifying fiscal records and reports; preparing financial and statistical reports; providing information to City staff regarding accounting practices and procedures; reconciling general ledger accounts; assisting in preparing the City’s annual budgets; preparing year-end audit reports and schedules; performing related work as required.

Accountant I

This is the entry-level classification in the Accountant Series. Initially under close supervision, incumbents perform a variety of professional accounting duties while learning City policies and procedures. As experience is gained, assignments become more varied, complex, and difficult and close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

Accountant II

This is the full journey-level classification in the series. Positions at this level are distinguished from the I-level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Successful performance of the work requires thorough knowledge of governmental accounting practices and procedures, fund accounting, and fiscal management.

The positions in the Accountant class series are flexibly staffed. Accountant I positions have the opportunity to advance to the Accountant II level, subject to management approval and the employee’s ability to (i) perform the full range of duties assigned to the Accountant II level, and (ii) acquire the knowledge, skills, and experience necessary to meet the minimum qualifications for the Accountant II level of the series.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link.

The Big Lift, a collective impact initiative that seeks to increase kindergarten readiness and improve third grade reading proficiency in San Mateo County, is recruiting to fill one Intern Fellow II vacancy.
 
The County of San Mateo’s Human Services Agency serves as the initiatives “Backbone Agency”. The Intern Fellow II position will support the evolving/increasing role of the Backbone Agency including but not limited to supporting the implementation, administration, facilitation of three on-going advisory councils and two working groups as well as the planning and facilitation of two annual Collective Impact Convenings and two annual Knowledge Network Convenings.

Specifics of assignment is dependent upon the department or division assigned to and level of internship. Some example duties include:

• Perform a wide variety of administrative, operational, and technical assignments to assist departments or divisions and to receive on-the-job exposure.
• Research, write, and present reports and recommendations on a variety of topics.
• Participate in conducting studies and analyses involving assigned programs and functions concerning policies, practices, procedures, financial resources, facilities, proposals, staffing, new programs and projects, effectiveness of programs, and planning.
• Collect, compile, describe, organize, analyze, interpret, and present data and information related to area and issues under study.
• Perform a variety of clerical or technical tasks in support of department assigned to: including answering phones and assisting the public, proofreading, filing, collating materials, and maintaining a variety of records.
• Perform related duties as assigned.

Knowledge of:

• Research and report preparation methods and procedures.
• Modern office procedures, methods, and computer software and hardware
• Principles of mathematics and statistics
• English usage, spelling, vocabulary, grammar, and punctuation

Skill/Ability to:

• Learn basic principles of local government management and public administration
• Interpret the policies and procedures of the assigned department
• Learn and understand the organization and operation of the assigned department or division
• Research, analyze, and evaluate programs, policies, and procedures
• Prepare clear and concise reports
• Proofread and detect errors in typing, spelling, grammar, and punctuation
• Independently prepare correspondence as requested
• Plan and organize work to meet schedules and deadlines
• Understand and follow oral and written instructions
• Communicate clearly and concisely, both orally and in writing
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
• Experience collecting, compiling, describing, organizing, analyzing, interpreting, and presenting data and information related to areas and issues under study. Previous experience can be gained through community work, in educational settings, or through professional experience.
• Experience researching, writing, and presenting reports and recommendations on a variety of topics either in an educational or professional setting. Previous experience can be gained through community work, in educational settings, or through professional experience.

Other:

• Must be 18 years or older to apply

Interested applicants must submit an online application, as well as attach your resume and cover letter.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
 
At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer. 

The City of Sunnyvale is searching for a Budget Manager in the Department of Finance. The Budget Manager is a division-level manager responsible for developing, administering, and overseeing the City's sophisticated Operating and Capital Budgets and Twenty-Year Financial Plans. This position participates in the development of the City's financial systems, conducts and presents complex financial information and analysis to executive management and others to assist in policy decision making. This classification receives administrative direction from the Director of Finance or Assistant Director of Finance and exercises direct supervision over management, professional, technical and clerical staff in the Budget Division.

The City of Sunnyvale provides an excellent benefits package, including 4% City-paid Employee PERS contribution and the 2% at 60 retirement plans for Classic employees. A complete application packet consists of a city employment application and responses to the required supplemental questions. The recruitment closes on Tuesday, September 24 at 5:00pm.  For complete information regarding this opportunity and to apply, please visit: Sunnyvale.ca.gov, click on City Jobs.

Salary: $162,097 - $202,621 Annually

Minimum Qualifications

A Bachelor's degree from an accredited college or university in economics, accounting, finance, business or public administration or a closely related field, AND

Five years of increasingly responsible management and/or administrative analytical work experience which includes a minimum of three years of budget experience.

Applications will be accepted until Monday, October 7, 2024 

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

PC/LAN Technician I: Under supervision, performs skilled technical work on the City’s Personal Computers and Local Area Network, and network servers, including hardware, software and peripherals, and performs other duties as assigned.

PC/LAN Technician II: Under general supervision, performs complex technical work on the City’s Personal Computers and Local Area Network, and networks servers, including hardware, software, and peripherals, may supervise the work of lower level staff, and perform other duties as assigned. Positions in this class require frequent use of a high degree of independent judgment and interpretative ability. Duties do not always follow standard routines; the employee recommends changes in methods and procedures when necessary. The class is required to have operating knowledge of computer systems and greater overall experience.

Positions in the PC/LAN Technician II classification are flexibly staffed and normally filled from advancement from the PC/LAN Technician I class, or when filled from the outside, require specific technology experience. Appointment to this class requires the employee to be performing substantially the full range of PC/LAN Technician duties and to meet the qualifications for the class. The class requires the ability to work independently exercising judgment and initiative and a greater knowledge of the City’s computer systems.

EXAMPLES OF DUTIES

Analyzes, troubleshoots, and repairs computer systems and peripherals; provides end- user support for hardware and desktop applications; assists end-users in understanding personal computer functions and software application features; installs, replaces, and upgrades personal computer hardware, software and peripherals; may assist in developing and presenting training programs for end users; provides day-to-day support and maintenance of the City’s phone system.

MINIMUM QUALIFICATIONS

Knowledge of: Microsoft Office automation applications and operating systems; network infrastructure devices such as hubs, routers, and switches; TCP/IP and other network protocols; antivirus and other security precautions; PC hardware/software troubleshooting and resolution; network security; system backup and recovery techniques; file system management; hardware setup and configuration.

Ability to: Apply industry-standard techniques for servicing personal computers, including installation, upgrade, and replacement of hardware, software, and peripherals; lift and move computers and related equipment safely; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience:

PC/LAN Technician I: A minimum of one year of full-time experience in maintenance of personal computers.

PC/LAN Technician II: Three years of full-time experience in maintenance of personal computers.

Education:

PC/LAN Technician I: Graduation from high school or equivalent.

PC/LAN Technician II: Graduation from high school or equivalent.  An Associate Degree or vocational training in Computer Science or a related field, and/or an A+ Certification is desirable.

License: Possession of a valid Class C California Driver’s License.