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Applications are being accepted for the position of Crisis Response Clinician I/II with the South San Francisco Police Department.

APPLICATION DEADLINE: WEDNESDAY, NOVEMBER 19, 2025 AT 5:00 PM, OR UPON RECEIPT OF THE FIRST 100 ONLINE APPLICATIONS, WHICHEVER OCCURS FIRST.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

THE DEPARTMENT

The City of South San Francisco has 85 sworn and 37 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility shared with the whole community. 

A new state-of-the-art Police Department building and 9-1-1 Communications Center was built at 1 Chestnut Avenue, across the road from the former police building. The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center has the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents. 

SSFPD Recruitment Video

THE POSITION

Under general supervision within the Police Department, responds to active crisis calls in collaboration with law enforcement and provides field and office based crisis intervention, behavioral health assessments and counseling, psychoeducation, outreach and engagement, transitional case management, consultation, and quality assurance review of assigned cases; works collaboratively with community service providers, behavioral health agencies, and law enforcement to connect individuals to appropriate resources; and performs related work as required or assigned.

This classification is uniquely distinguished by its principal responsibility to co-respond with law enforcement to emergency calls within the City that involve suspected mental health or behavioral health concerns. This integrated response model ensures a coordinated approach to crisis situations designed to improve outcomes for individuals experiencing psychological distress.

Employees in this position operate with a high degree of independence, judgment and initiative within established departmental policies and procedures. While this position does not include direct supervisory responsibilities, the clinician may provide guidance and training to other personnel, community partners or service providers. Incumbents receive general supervision from a Police Lieutenant and administrative direction from a Police Captain within the Police Department’s Services Division.

A Crisis Response Clinician I is in a pre-licensed status, has completed some of the requirements and must practice under supervision while working towards full licensure. A Crisis Response Clinician II is a licensed clinician who has completed all requirements for professional practice, including education, supervised hours, and exams and can practice independently. A Clinician I shall, upon receipt of the requisite licensure with the California Board of Behavioral Sciences or California Board of Psychology, be advanced to a Clinician II.

The San Mateo County Libraries is seeking highly motivated candidates for the position of Program Coordinator II.

We’re looking for collaborative and organized professionals who thrive in a dynamic, service-driven environment. If you’re excited about improving systems, coordinating impactful programs, and supporting community-serving operations, this is a great opportunity to join an award-winning, forward-thinking organization.

San Mateo County Libraries currently has two Program Coordinator II opportunities—one supporting Public Services and another within the Human Resources Division.

1) Public Services Program Coordinator – Community Libraries

Under the general direction of the Deputy Director, the Public Services Program Coordinator plans and implements projects to strengthen customer service, safety, staffing, and operational consistency across San Mateo County’s 13 community libraries. The Coordinator will help to develop standards and training, coordinate safety & security measures, and track operational metrics to improve service delivery.

2) Training & Development / Volunteer Program Coordinator – Human Resources Division

The Training / Volunteer Program Coordinator is a project-focused role within San Mateo County Libraries’ Human Resources Division that manages the full lifecycle of staff learning and volunteer engagement. Under the direction of the HR Manager, this position builds, coordinates, and maintains the annual training calendar, coordinates volunteer intake and placements, ensures compliance and accurate records in our training and development system and in our volunteer management system, and uses dashboards, surveys, and reports to drive continuous improvement and recognition across the system.

The Ideal Candidate will demonstrate the ability to:

• Design, implement, and manage impactful programs that strengthen public service delivery (Public Services Program Coordinator) or support volunteer engagement and staff training and development initiatives (Training & Development / Volunteer Program Coordinator).
• Lead and coordinate multiple projects while maintaining professionalism, flexibility, and attention to detail.
• Build strong, collaborative relationships across divisions and with community partners to achieve shared goals.
• Communicate clearly, respectfully, and effectively with staff, volunteers, and the public.
• Use data, reports, and feedback to evaluate program performance, engagement, and outcomes; identify trends; and recommend improvements.
• Exercise sound judgment and ensure compliance in onboarding, reporting, and program administration.
• Bring creativity and care to staff and volunteer recognition, training, and professional development events.
• Foster a culture of inclusion, appreciation, and continuous learning that reflects San Mateo County Libraries’ mission and values.

Examples Of Duties

Public Services Program Coordinator

Duties may include, but are not limited to, the following:

• In collaboration with library leadership, develop, document, and implement customer service standards and procedures for community library locations.
• Serve as the coordinator for Customer Care operations; track data, establish response standards, and monitor compliance.
• Review, update, and oversee public services standards and associated staff training materials.
• Assist with the inventory, management, and coordination of emergency equipment and supplies.
• Coordinate safety and security protocols, including incident reporting guidelines, tracking systems, and follow-up procedures.
• Work closely with the Training & Development Coordinator to develop and deliver training programs to ensure excellent customer service delivery and response to patron incidents.
• Review, update, and maintain weekend rotation schedules and staffing plans to ensure coverage and consistency across locations.
• Assist with various short-term public services projects related to customer service, service delivery, safety & security, and strategic plan implementation.
• Monitor and report on project metrics and operational data; recommend improvements.
• Prepare project reports, recommendations, and training documentation for the Deputy Director and library leadership.

Training & Development / Volunteer Program Coordinator

Duties may include, but are not limited to, the following:

• Collaborate with leadership to develop and coordinate the annual training plan and calendar; Identify, coordinate, implement, schedule, and track staff training and summarize results in quarterly reports.
• Support professional development programs such as LEAD, mentorship, and conference participation; maintain related documentation and budgets.
• Recruit, screen, and place volunteers in coordination with Community Library Managers and Volunteer Coordinators.
• Maintain accurate records in a volunteer management system; monitor engagement and retention through regular check-ins and reports.
• Plan, coordinate, and deliver staff and volunteer recognition and development events, including Staff Development Day and Volunteer Recognition Day.
• Co-chair the Volunteer Workgroup; lead meetings, track initiatives, and support systemwide volunteer outreach and onboarding.
• Compile quarterly dashboards and summaries; identify trends and recommend improvements to strengthen engagement and program effectiveness.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, November 13, 2025, 11:59 PM PST

Application Screening: December 1 - 5, 2025

Civil Service Panel Interview: December 16 and/or 17, 2025

The Superior Court of California, County of San Mateo is seeking qualified and experienced candidates for the position of Child Custody Recommending Counselor.
  
The Child Custody Recommending Counselor will provide mediation services and child custody recommending counseling as required by California Family Code section 3160 et seq, and will conduct investigations and prepare reports as provided in California Family Code section 3110 et seq and Family Code section 7851 and 9001.  The candidate hired for the position will work in any court department and must be able to travel to any court location in the county.
 
Our ideal candidate will possess the following knowledge, skills, and abilities:

• An understanding of cultural diversity issues.
• Energy and dedication with an appreciation of the diverse communities served by the Superior Court.
• Experience working with families and children.
• Recent job history working with clients who may have limited English literacy skills. Oral and written proficiency in English, as well as bilingual skills in Spanish, Filipino, Mandarin, or Cantonese are preferred.
• Understanding of adult psychopathology and the psychology of families.
• Knowledge of the effects of drug and alcohol abuse on families and best practices for treatment.
• Experience working with parents in crisis to help them focus on the best interest of their children. 
• Ability to use communication and problem-solving skills to assist parties who may be in high conflict.
• Ability to assist the court in making child custody orders that are best for children.

 
Additionally, the ideal candidate will have an LCSW, LMFT, MSW, MFT, or PhD license issued in California and/or additional qualifying post-degree experience.
  
The court serves a diverse community, so bilingual skills are desired for this position.

Our mission is to apply the law fairly to protect individual freedom and to promote the welfare of the people. Please visit http://www.sanmateocourt.org/ for more information on our organization.

Examples Of Duties:

Duties may include but are not limited to the following:

• Providing mediation and, when required, recommendations to the Court in unresolved custody and visitation matters.
• With parental consent, consulting with involved professionals regarding a family. Testifying in court as required.
• Preparing clear, concise, and accurate written reports to the Court in a timely manner. Providing community referrals as needed.
• Educating parents regarding mediation and parenting plans that are in the best interests of children.
• Assisting the Court in determining the appropriateness of stepparent adoptions; and declaring a minor Free from Custody and Control (FCC).
• Performing related duties as assigned.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Qualifications:

Experience and Education: As required by the Family Code and the California Rules of Court, applicants for positions in this classification must have the following minimum qualifications:

• Experience: Two years of experience in counseling or psychotherapy, or both, preferably in a setting related to the areas of responsibility of the family conciliation court and with the diverse population to be served.
• Education: A master's degree in psychology, social work, marriage, family, and child counseling, or other behavioral sciences substantially related to marriage and family interpersonal relationships.

Knowledge of:

• Adult Psychopathology, family psychology, child development, child abuse, the effects of divorce on children, the effects of domestic violence on children, child custody research, and clinical issues relating to children.
• Domestic violence issues as described in Family Code Section 1816. 
• Principles and techniques of family mediation.
• Crisis intervention techniques. 
• Cultural diversity issues.
• Community resources for client referral.
• Laws, rules, regulations, policies, and legislation related to Court operations and functions, particularly those related to family law and court mediation.
• Ethical standards which promote fairness and encourage trust in the mediation process.

Skill/ Ability to:

• Prepare well written, thorough reports, which include information regarding a family from various professional sources.
• Assess the mental health needs of children.
• Establish and maintain effective working relationships with those contacted in the performance of required duties, including fellow employees, members of the judiciary, behavioral specialists, service providers, and the public.
• Learn the Federal, State, and local regulations and guidelines related to assigned duties. 
• Perform the full range of the assigned duties with minimal supervision.

Application/Examination:

Open & Promotional. Anyone may apply.  Current employees of the Superior Court of California in the County of San Mateo with at least six months (1040 hours) of continuous service in classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score.
 
The examination process will consist of an application screening (pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%).

Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. 
 

TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Wednesday, November 12, 2025, by 11:59 PM PST
Application Screening: November 17-19, 2025
Civil Service Panel Interview: December 1 and/or 2, 2025

City of Sunnyvale

Library Specialist II, Part-Time

Regular Part-Time Employment Opportunity

The final filing date is Tuesday, November 11, 2025 at 5:00 pm or after receiving 100 qualified and complete applications, whichever is first.

The City of Sunnyvale is seeking to fill the position of Library Specialist II, Part-Time with a friendly, confident, energetic, and highly motivated individual with great customer service, technical and interpersonal skills.

The ideal candidate will have experience working closely with the public in a fast-paced customer-driven environment. They will possess strong communication, multitasking, and teamwork skills, and demonstrate the ability to provide excellent customer service to members of the public and staff alike.

The list established from this recruitment may also be used to fill future vacancies in the Library and Recreation Services Department which includes our Main Library and/or the future opening of Lakewood Branch Library.

Minimum Qualifications

Education/Experience

Graduation from high school or tested equivalent; AND,
Six months of clerical, customer service or library work experience.

A complete application consists of a City application and responses to the required supplemental questions.  The position opens on Tuesday, October 21, 2025 and the final filing date is Tuesday, November 11, 2025, at 5:00 pm or after receiving 100 qualified and complete applications.  Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. 

Salary:  $24.25 - $30.95 Hourly

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click JOBS

To apply, click the following link:

https://www.governmentjobs.com/careers/sunnyvale/jobs/5106135/library-specialist-ii-part-time

Job Description Link:

https://www.governmentjobs.com/careers/sunnyvale/classspecs/1302584

$2500 Sign-on Bonus for eligible new hires!

THE POSITION

Tri-City is looking for an individual to serve as a Clinical Therapist I/II for the Adult Outpatient Program (AOP). The Clinical Therapist I/II will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community with moderate to severe behavioral health clients. 
 

This position is responsible for a variety of ongoing responsibilities including, but not limited to:
 

• Provides individual, group, and family interventions, rehabilitation, and treatment services including counseling, therapy, case management, and referral and linkage to community services to a variety of clients including high acuity clients.
   
• Within scope of authority, assesses, diagnoses, and treats a variety of clients with mental health disorders; collaborates with clients and creates individualized treatments plans according to client’s needs and circumstances.
   
• Initiates and conducts individual, group, and family counseling and biopsychosocial therapy sessions utilizing a variety of techniques and modalities; provides case management services in the office and in the field.
   
• Performs routine and emergency intake evaluations according to Authority procedure; completes appropriate forms and documents relating to the intake process; and prepares medical and demographic case history for use in diagnosis.
   

• Assists clients and family members in understanding behavioral health diagnosis, contributing factors/causes, effects, prognosis, rehabilitation, and treatment.
   
• Works with clients to address stressors and barriers to treatment and/or social functioning; identifies and focuses on client strengths and personal resources to effectively engage and treat client.

LOCATION: 901 Civic Campus Way South San Francisco, CA 94080

Applications are being accepted for the position of Community Resource Clerk (Recreation Leader III) with the City of South San Francisco. This is a non-benefited, part-time/hourly position. 

APPLICATION DEADLINE: CONTINUOUS RECRUITMENT. IF INTERESTED, PLEASE APPLY IMMEDIATELY, AS RECRUITMENT MAY CLOSE AT ANY TIME.

Hourly Rate: $23.08- $28.05 per hour

THE POSITION 

The City of South San Francisco seeks customer service-oriented individuals to join the Community Resource Team at the new Library | Parks and Recreation Center. This position is shared between the Library Department and Parks and Recreation Department and works under the direction of the Community Resource Analyst. The Community Resource Clerk will typically be stationed at the lobby desks on the first and second floors of the new Library | Parks and Recreation Center at 901 Civic Campus Way in South San Francisco, however, may temporarily be assigned to other sites, or to represent the departments at special events. This position will provide a welcoming presence by greeting members of the public and responding to visitor inquiries to assist with wayfinding in the facility and sharing information about activities in the building as well as city and other local community resources.

IDEAL CANDIDATE

The ideal Community Resource Clerk possesses excellent communication and interpersonal skills and will be comfortable working in a diverse community setting, providing customer service to community members of various ages, ethnicities, and abilities.  Candidates with bilingual skills are strongly encouraged to apply. The ideal candidate can work independently as well as with a team, and can make quick, quality, and educated decisions, taking a proactive approach to deal with customer service issues. Skill in using a personal computer and associated applications is required. The ability to work flexible hours, including evenings and weekends, is highly desirable. 
 

TYPICAL DUTIES:

• Assists in implementing the day-to-day operations at the Library | Parks and Recreation Center.
• Helps oversee use of the facility, ensuring appropriate security is maintained, policies and procedures are followed; appropriate equipment and materials are available, and building is operating efficiently.
• Registers participants in programs and assists patrons with Library or Parks and Recreation account inquiries.
• Performs typical service desk duties including but not limited to patron registration and account management, checking in/out materials, utilization of self-check equipment, assisting patrons with fines and fees, payments and placing reserves, and answering patron questions and requests.
• Maintain the posting of current promotional materials, such as flyers, brochures, guides, and other printed materials.
• Assists in coordinating the scheduling of classes, activities, meetings, events, and rentals in the facility.
• Assists patrons in using and locating library materials and equipment; explains library services, rules, and procedures.
• Works cooperatively with staff, parents, children, and other public and private sector employees and volunteers; coordinates with appropriate agencies to ensure that necessary services are provided to clients.
• Provides customer service in person, by telephone, and electronically.
• Performs general housekeeping duties related to the organization of materials and equipment in the common areas of the facility.
• Prepares for programs, including set up and take down; organization of required supplies.
• May be responsible for opening and/or closing the facility according to established procedures.
• Performs related duties and responsibilities as assigned.

QUALIFICATIONS: Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience: Minimum of 18 years of age. One year of paid or unpaid work experience involving customer service.

Training:  Equivalent to graduation from high school.

Licenses/Certificates: All licenses and certificates must be maintained as a condition of employment.

•  Possession of, or the ability to obtain, a current First-Aid and CPR certificate within the first 12 months from date of hire.

THE APPLICATION PROCESS:

To be considered, applicants must submit the following REQUIRED items:

• City application
• Responses to the supplemental questionnaire

NOTE: Applications must be filled out in their entirety. Failure to complete the application and/or supplemental questions or failure to include a required attachment will disqualify the applicant from the recruitment process. Failure to list work experience, education or training or indicating “see resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification. additionally, only the application materials and documents specifically requested within this job announcement will be accepted and considered. Any supplemental documents submitted that are not required will not be reviewed as part of the application process.

THE SELECTION PROCESS:

Applicants whose submitted application materials demonstrate knowledge, skills and abilities in best alignment with the required and desired qualifications of this position may be invited to an interview by the hiring department.

SPECIAL INSTRUCTIONS SECTION 

Prior to appointment, candidates will be required to submit to any or all of the following (as applicable):

1. Reference Check
2. SSF Background Check

A conviction history will not necessarily disqualify an applicant from appointment. Determinations are made on a case-by-case basis with consideration given to the nature and recency of the conviction and relationship to job duties. All City standards must be met before the final appointment is made.

Candidates with a disability who may require special assistance in any phase of the recruitment process should advise the Human Resources Department upon submittal of application.  

The policy of the City of South San Francisco is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual orientation, gender identity, gender expression, marital status or national origin.  It is the intent and desire of the City of South San Francisco that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment.  The City of South San Francisco is an Equal Opportunity Employer (EOE).

DISCLAIMER: This general announcement does not constitute an express or implied contract and is subject to change. Any provisions contained within this announcement may be modified or revoked without notice.

Recruitment Contact

Contact phone: (650)877-8914

Contact email: hanching.wong@ssfca.gov

Department

The Santa Clara City Library is a department of the City and has positioned itself as a dynamic community hub, providing access to information, literacy resources, educational programming, and promotes civic engagement in Santa Clara. The Library Department is organized into several divisions: Administration, Adult Services, Branch Services, Customer Services, Facilities, Read Santa Clara, Technical and Technology Services and Youth Services. Santa Clara City Library is in the process of finalizing and implementing its new Strategic Plan that will support the direction of future library services. 

Position

Read Santa Clara, the adult and family literacy program of the Santa Clara City Library, has offered English as a Second Language (ESL) services since 2023, as part of a state grant project. The ESL Program Assistant provides 1:1 and small group tutoring for limited English-speaking adults to strengthen their basic English speaking and listening skills and help achieve their goals. This position works with and reports to the ESL Program Specialist and Literacy Program Supervisor. This position is responsible for supporting literacy volunteers, assessing adult learners’ literacy needs, and documenting program data for grant reporting.  The ideal candidate has a passion for serving adults with limited English language skills from historically underserved communities.

This is a grant funded position for 15 hours a week till June 30, 2026. The position’s continuation beyond this date is subject to the availability of grant funds.

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

Additional Information:

Applications must be filled out completely (e.g. do not write “see resume, NA, or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Cover Letter and 2) Resume. Incomplete applications will not be considered.

Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. This position is open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

The salary for this position is $33.19 per hour.

TYPICAL DUTIES:

• Assist with assessing the language skills of adults with limited English-speaking skills and who do not speak English as a first language
• Tutor 1:1 and small groups at the library and at various community outreach sites
• Offer support to learners in meeting their goals
• Assist in recruiting, training and supporting volunteers to support small groups in the library and at community sites
• Be culturally sensitive and responsive to the needs of learners from diverse cultural, ethnic and socio-economic backgrounds
• Work at school sites to help parents/caregivers during school hours
• Work closely with the ESL Program Specialist and community partners to meet community needs
• Assist with collecting and maintaining accurate data in a timely manner for grant reporting

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE

Minimum Education Requirements:

Bachelor’s degree OR equivalent work experience

Minimum Experience Requirements:

One or more years of experience working/volunteering in adult literacy/parent education, ESL or basic literacy tutoring

KNOWDLEDGE, SKILLS, AND ABILITIES: 

Knowledge of:

• Working/volunteering in an adult literacy program or working with diverse parents/caregivers.
• MS Office applications, and using technology to enhance literacy instruction

Ability to:

• Respect confidential and sensitive information
• Prioritize work assignments and completes tasks with minimal supervision
• Communicate clearly, both orally and in writing, and listen actively
• Keep an open mind and a team player
• Act with integrity and professionalism
• Seek professional development opportunities to gain knowledge and skills to enhance job performance

Supervision Received: Works with the ESL Program Specialist, under the overall supervision of the Literacy Program Supervisor

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.  

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov.

San Mateo County Health is seeking a well-qualified individual for the position of Community Program Analyst II - Aging & Disability Services.

The Community Program Analyst II position within the In-Home Supportive Services (IHSS) Unit, a community-based service for older adults and people living with disabilities, within the Aging and Disability Services (ADS) Division. The position performs a variety of technical tasks related to monitoring, policy interpretation, policy development, and development of training materials for the IHSS program. Much of the work includes compiling and analyzing data, collaborating with staff and clients/families to ensure a service delivery system that is responsive to the needs of older adults and people with disabilities. Individuals should have knowledge of issues regarding aging, disabilities, functional/cognitive/mental limitations and experience in QA within a large, regulation driven service delivery system.

The Community Program Analyst will conduct QA case documentation reviews, home visits, and consultation as detailed by the California Department of Social Services (State). The analyst will provide technical guidance and education on program regulations and county operations and produce monthly, quarterly and year-end reports for Aging and Disability Services management/executives and State QA/Program Integrity. In addition, the analyst will serve as liaison among social workers, Public Authority and IHSS clients/providers to resolve disputes. The role also includes leading investigations and collaboration with the California Department of Health Care Services on suspected program misuse and oversight of all required QA monitoring work of the unit.

Community Program Analysts provide technical assistance and evaluate program functions to support effective community and client service delivery. They serve as County liaisons with contract service providers, and community-based organizations, ensure compliance with program regulations and procedures and monitor contracts related to assigned programs. Analysts may also perform other work-related duties as required.

The current vacancy is in the ADS Division located in San Mateo, CA, but may move to the South San Francisco office if needed. The position will travel throughout the County to perform the duties of this position. Travel to meetings and training courses located in Sacramento and other counties is also required.

The ideal candidate will demonstrate:

• Fluency in Spanish, Russian, Tagalog, Mandarin, or Cantonese (preferred but not required).
• A self-directed, proactive, and solutions-oriented approach, with strong attention to detail.
• Excellent written and verbal communication skills.
• Two to three years of leadership experience in a highly regulated program.
• Prior experience with IHSS.
• The ability to prepare professional, detailed written and statistical reports, including experience with data entry.
• Proficiency with Microsoft applications (Word, Outlook, PowerPoint, Excel, Teams, Power Apps), Adobe, and the ability to quickly learn multiple database systems such as the Case Management, Information, and Payrolling System (CMIPS II).
• Skill in building strong, collaborative working relationships with organizations and individuals from diverse backgrounds.
• Capacity to manage projects while balancing multiple assignments, adjusting priorities, and meeting deadlines.
• Strong knowledge of systems of care for older adults and people with disabilities from diverse backgrounds and cultures, including experience conducting home visits.
• Familiarity with QA desk reviews and home visits, including identifying assessment discrepancies and concerns, and developing solutions to improve compliance with regulations.
• The ability to analyze, interpret, and implement new and existing federal, state, and county regulations and laws related to IHSS and the continuum of care for older adults and people with disabilities

This is a limited term, at-will position. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Providing technical, programmatic, and fiscal assistance to staff and management, including developing program policies and procedures and training staff.
• Compiling and maintaining accurate records and files related to program activities.
• Evaluating program effectiveness against established goals and regulations; identifying problems, presenting findings, and recommending solutions.
• Collaborating with partner agencies to ensure adherence to QA standards.
• Serving as a liaison with staff, IHSS/Public Authority staff, County departments, State agencies, and other partners.
• Preparing statistical and narrative reports using multiple data sources.
• Participating in departmental, countywide, and state-level planning processes.
• Analyzing, monitoring, and incorporating legislative changes and other relevant information into program policies and procedures.
• Performing administrative duties related to QA, program integrity activities, and suspected misuse of program funds.
• Providing consultation and assistance to the community as needed.
• Monitoring and supporting compliance with regulatory changes such as the Fair Labor Standards Act.
• Performing related duties as assigned.

Qualifications

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Bachelor's degree in public or business administration, management or a related field and four years of professional level analytical, administrative and programmatic experience in a community-related setting, including some experience in contract monitoring.

Application/Examination
If you are interested in being considered for this extra help positions, the following materials must be electronically submitted in a Word or PDF format.

• Resumé
• Cover Letter
• Responses to Supplemental Questions

Supplemental Questions

• Please describe how your educational background, training and/or professional experience has prepared you for this Quality Assurance position in In-Home Supportive Services. Include specific examples and relevant skills.
• Please describe your experience with Quality Assurance. Provide a specific example of a project you led, the challenges you encountered and how they were overcome.
• Please describe your experience with auditing, compiling and analyzing data to prepare a report. Include the specific tools and methodologies you utilized in these processes.

Please include the words "Community Program Analyst II - Aging and Disability Services - Limited Term" in the subject line of email submission. All submitted materials must be in a Word or PDF format.

Please submit the above listed materials via email to:

Jill Dawson, Health Services Manager II

jdawson@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

Apply immediately. Application materials will be accepted until the position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (resume and cover letter with complete responses to supplemental questions) will not be considered.

The County of San Mateo is an equal opportunity employer. We seek to hire, support and retain employees who reflect our diverse community.
We encourage applicants with diverse background and lived experiences to apply.

Talent Acquisition Analyst: Priscilla Bermudez (091625) (Community Program Analyst II - G246)

THE POSITION

Tri-City Mental Health Authority is currently hiring to fill vacancies for the position of Psychiatric Technician I/II (Licensed) within the Mobile Crisis Care Program (MCCP) for the night shift. 

Tri-City’s MCCP operates 24/7 to provide crucial support in mobile crises. As such, the schedule will involve a 3/12 shift pattern, consisting of three twelve-hour days per workweek and one alternating eight-hour day every other week. Shifts may include weekends, daytime hours, and holidays.

This position will first work a 5/40 schedule for approximately 3-6 months of training before transitioning into the night shift schedule.

Examples of night shifts are included below:

• Night Shifts: 7:00 PM - 7:00 AM, 7:00 PM - 3:00 AM, 8:00 PM - 8:00 AM, or 8:00 PM - 4:00 AM

Weekend and night shifts will be entitled to Shift Differential Pay of $2.50 per hour on weekdays (Monday through Friday) and $3.50 per hour on weekends (Saturday and Sunday). Holiday shifts will be entitled to Holiday Pay.

Tri-City is looking for individuals to serve as a Psychiatric Technician I/II (Licensed) on a full-time basis for the MCCP. The MCCP Psychiatric Technician will be part of a team that provides crisis intervention and stabilization, linkage and referral, consultation, and education within the scope of practice. The MCCP Psychiatric Technician will report to the Mobile Crisis Care Clinical Supervisor and Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but are not limited to, the following:

Positions at the Psychiatric Technician I level may perform some of these duties and responsibilities in a learning capacity.

• Under the direction of clinical staff, provides medication management services to a caseload of clients in the office and in the field; ensures the proper acquisition and administration of medication.
   
• Provides education and training to clients, their families, and/or staff on the proper care and use of medications, including symptoms of, reactions to, or side effects of, specific medications; informs clients of the impact of abuse and/or misuse of medications.
   
• Conducts home/field visits to evaluate client’s physical environment and behavior such as anxiety, withdrawals, and behavioral health progression/regression.
   
• Takes and records measures of clients’ vital signs, physical condition, and behaviors; assists and observes clients self-dispense medication as prescribed by a psychiatrist and administers scheduled injections.
   
• Conducts medication checks on clients to assess their overall medication management capabilities; takes appropriate action if client poses danger with respect to the use or abuse of medication; observes, evaluates, records, and reports to professional staff changes in client’s condition.
   
• Motivates clients to develop self-reliance in daily living; encourages clients to participate in group and/or individual therapy/program activities.

ABOUT THE CITY

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team core values of excellence, integrity, service  inclusion, collaboration and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment,        and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home.

ABOUT THE POSITION

The Redwood City Public Library is looking for a community-centered, values-driven person who will deliver active and engaged customer service, with a focus on supporting self-service and delivering a top-notch experience for each visitor of the library. The ideal candidate will work well with others to achieve goals in a fast-paced, innovative team environment. The candidate will be friendly, outgoing, enthusiastic, creative, technologically savvy and able to consistently provide superb service to a diverse community of library users. This selected candidate will work year-round 5-15 hours per week including nights and weekends, at any of our library facilities – Redwood City Downtown Library, Redwood Shores Branch Library and Schaberg Branch Library. 

Typical duties may include, but are not limited to the following: 

• Greet customers when entering and leaving the library;
• Provide customer service at all service points;
• Assist customers with self checkouts and other self service needs;
• Perform library services using new technologies;
• Issue library cards to new customers;
• Collect fines and fees; answer routine in-person and telephone information questions;
• Explain library policies and resolve problems and complaints;
• Assist customers with computers and other devices;
• Follow opening and closing procedures;
• Assist in preparation and maintenance of displays of library materials;
• Collect statistics;
• Assist with preparing library materials for circulation;
• Perform routine clerical assignments and perform related duties as assigned