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FIREFIGHTER/PARAMEDIC

 

Annual Salary for entry level candidates is $111,408 - $132,815 Annually

 

Contract Negotiations currently in process for FY 24/25

 

(Eligible for up to 7.5% incentive pay after probationary year plus $200 per month Bi-Lingual Pay)

 

All applicants who meet the minimum qualifications noted below will be invited to an Oral Board interview.

 

ABOUT THE DEPARTMENT

The San Rafael Fire Department is an all-risk fire agency that includes 69 operational firefighters trained in the areas of firefighting, Advanced Life Support (ALS) response, ambulance transport, technical rescue, hazardous material response, disaster response, fire prevention, and community preparedness.  We constantly strive to provide the highest level and most capable emergency service delivery possible to our community; a service that is professional, compassionate, predictable, consistent, and sustainable.

We are looking for individuals whose values align with our departmental commitment to respect, integrity, compassion, equality, and fairness.

To schedule a station visit, phone or video call with active-duty personnel, e-mail Fire.Department@cityofsanrafael.org and provide your name and a contact phone number.

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture.  San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.  San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $172 million.  The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.  The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.”  City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge.  We are a results-driven team focused on the needs of community members.  The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees.  This initiative recognizes the interconnectedness of the customer and employee experience. 

 

Come join our extraordinary team!

 

Please review the Firefighter-Paramedic job description available on our website.

 

The Firefighter-Paramedic protects life, property, and the environment by performing firefighting activities, emergency medical aid, hazardous materials response, and fire prevention duties. The position is also responsible for maintaining fire equipment, apparatus, and facilities.

The Department seeks individuals whose values align with our departmental commitment to respect, integrity, compassion, equality, and fairness. Our six San Rafael neighborhood fire stations deliver exceptionally courteous, compassionate, and professional public service.  Our firefighters are committed to helping their community and their fellow firefighters. Our workforce is diverse and continuously strives to reflect the diversity of the communities we serve.  Our members work closely with multiple service agencies to ensure we are meeting the unique needs of the multicultural community of San Rafael.

Our department supports a behavioral health program consisting of IAFF trained Peer Support members, as well as members trained in critical incident stress management. The culture established by our personnel is cited as a key contributor to what makes the San Rafael Fire Department a great place to work.  With over half of our line personnel having been hired within the past decade, there is a major focus on physical fitness, training, health and wellness, and an overall excitement about learning the art and trades of firefighting and emergency medicine.

MINIMUM QUALIFICATIONS:

• Candidates must have a high school diploma AND a minimum of 21 semester units of college coursework. 
• The following documents should be attached to your application as ONE PDF file.  If you are still in the process of obtaining a Firefighter I or Paramedic License you will be asked to provide a status update prior to full background:
  • CPAT card dated on or after June 14, 2023.  To register for an upcoming exam, visit https://www.fctonline.org/ 
  • Completion of CA State Board of Fire Services Firefighter I curriculum or ability to obtain prior August 1, 2024.
  • Valid California Paramedic License (or equivalent) or ability to obtain prior to August 1, 2024.  

BENEFITS:

The City of San Rafael offers an attractive compensation and benefits program, including participation in the Marin County Employees’ Retirement (MCERA) pension program, tiered contributions towards CalPERS health insurance, matching Retiree Health Savings (RHS) contributions, fully paid Dental coverage and Uniform Allowance.

Please review the attached job bulletin for benefit information.  You can also review our benefits summary and the San Rafael Firefighters’ Association MOU for more information.

 

First Round Interviews - Thursday, June 20, 2024

 

Chief's Interviews - Friday, June 21, 2024

 

Tentative Start Date - Friday, August 16, 2024

 

Appointment Type: Temporary Exempt (TEX). Pursuant to the City & County of San Francisco Charter, Section 10.104.6. Any person occupying a position under exempt appointment shall not be subject to civil service selection, appointment, and removal procedures. Exempt appointees serve at the Appointing Officer’s discretion.

Specific information regarding this recruitment process are listed below:

• Application Opening: April 12, 2024
• Application Deadline: May 6, 2024
• Compensation Range: $171,678 - $219,154 (Range A)
• Appointment Type: Temporary Exempt
• Recruitment ID: RTF0135514-01154370

Who We Are

The Port of San Francisco is an enterprise agency of the City and County of San Francisco and is governed by a Commission of five members appointed by the Mayor. The Port Commission is responsible for overseeing a broad range of waterfront commercial, maritime, and public access facilities that are held in public trust for the people of California. The Port’s jurisdiction covers approximately 7.5 miles of waterfront land from Pier 98, near Hunter’s Point in the southern part of San Francisco, to Fisherman’s Wharf in the northern part of the City.

The Port’s diverse business portfolio includes over 550 ground, commercial, retail, office, industrial and maritime industrial leases including cargo shipping, layberthing, excursion boats, ferry boats, fishing and fish processing/distribution, tourism, filming, harbor services, and cruise operations. With some of the most flexible cargo handling facilities on the West Coast, as well as naturally deep water, the Port can handle various types of cargo such as, dry-bulk, neo-bulk, roll-on/roll-off, and project cargoes.

The Port of San Francisco has many internationally recognized landmarks such as Fisherman’s Wharf, Pier 39, the Exploratorium, the Ferry Building and Oracle Park, home of the San Francisco Giants baseball team. With its unique and historic properties, the Port is home to a variety of tenants and uses. The Port Commission over the last five decades has led a remarkable transformation of the Port; maintaining its industrial maritime heritage while developing new uses, including commercial and public activities, that have helped San Francisco remain one of the most visited and popular cities on the globe.

For more information about the Port of San Francisco, visit SFPort.com. Follow us on Twitter and Facebook.  

Waterfront Resilience Program (WRP)

The Waterfront Resilience Program (WRP) is a multi-decade, multi-hazard Program led by the Port of San Francisco with the goal of adapting the Bay waterfront along the Port’s 7.5-mile jurisdiction to address multiple hazards including coastal and combined flooding, sea level rise and earthquakes. The Port and the U.S. Army Corps of Engineers (USACE) released the San Francisco Waterfront Coastal Flood Study Integrated Feasibility Study and Environmental Impact Statement (Flood Study), including a $13.5 billion Draft Plan for adapting the waterfront for public review in February 2024. The Port is also implementing construction to mitigate risks that can be initiated in the near term (Early Projects) funded by Proposition A, the Seawall Earthquake Safety Bond, and other sources.

For more information about the Waterfront Resilience Program, please visit: https://sfport.com/wrp.

Job Description

Under the direction of the Waterfront Resilience Director, the Waterfront Resilience Program (WRP) Deputy Program Manager - Environmental develops the programmatic strategy for planning and execution of nature-based adaptation strategies, investigation and remediation of hazardous materials, and permitting and environmental review for all WRP activities through 2030 and beyond, including managing staff, consultants, and public and resource agency engagement.

This position is a key leadership position within the WRP, working collaboratively alongside the WRP Deputy Program Manager – Engineering & Project Delivery, WRP Deputy Program Manager – Planning, and WRP Flood Study Project Manager.

The essential functions of this position include:

• Oversees the planning and execution of nature-based adaptation strategies, including the Living Seawall Pilot and the Engineering with Nature Working Group in coordination with the Waterfront Resilience Program Deputy Program Manager – Planning and the Flood Study Project Manager. 
• Oversees the planning and execution of investigation and remediation of hazardous materials related to specific Early Projects and the USACE Flood Study.
• Oversees the planning and execution of environmental studies, including environmental review and analysis required under the National Environmental Policy Act (NEPA) and California Environmental Quality Act (CEQA).
• As a Program leader, sets the example of the Program culture of caring including, but not limited to, safety, inclusion, diversity, and equity.
• Coordinates input of Port staff into all relevant Early Project and Flood Study permitting and environmental review.
• In consultation with the Deputy Program Manager – Planning and the Flood Study Project Manager, develops and oversees the Engagement Plan for the Resource Agency Working Group, which includes a broad range of regulatory and resource agencies with jurisdiction over construction activities in San Francisco Bay.
• Collaborates with Deputy Program Manager – Engineering and Project Delivery to develop messaging and strategy with the permitting agencies (name them) related to Early Projects.
• Coordinates with City Planning Department (Environmental Planning) to conduct CEQA/NEPA for the Early Projects and the Flood Study and subsequent design and construction.
• Manages and approves the deliverables of environmental consultants.
• For the Flood Study, oversees the analysis and selection of the Least Damaging Practicable Alternative (LEDPA) under the Clean Water Act.
• Ensures strategic coordination and consultation on resilience permitting and regulatory issues for individual projects.
• Oversees the CEQA/NEPA effort for the USACE Flood Study which will be managed by the Flood Study Project Manager.
• Oversees environmental team input to design and environmental compliance during construction.
• Works collaboratively with all members of the WRP team to identify and resolve issues promptly, escalating issues for resolution to the Waterfront Resilience Director, the Assistant Port Director and the Port Director as required.
• Provides support and guidance to USACE Flood Study team members to deliver the Study.
• Supervises environmental and permitting staff assigned to the Waterfront Resilience Program.

The City of San Mateo Public Works Department is Looking for an Environmental Compliance Inspector

Why Join our Department?

The Public Works Department is comprised of Regulatory Compliance, Engineering, Field Maintenance, Facilities/Fleet, Wastewater Treatment, and Asset Management Divisions.  Each division is led by one of two Deputy Directors, who report to the Director of Public Works.  The department is responsible for the City’s major capital projects and infrastructure including streets, street lights, traffic signals, publicly owned facilities, sewer and storm conveyance systems, wastewater treatment plant, pump stations, a major lagoon, dams, and levees; as well as solid waste and environmental programs.  The Department is responsible for regulatory compliance related to Stormwater, Pretreatment, Solid Waste, and other environmental programs, as well as public outreach to raise awareness to the general public and other stakeholders about these issues.

The Public Works Department is committed to high performance standards, utilizing best practices relative to performance management and team-oriented approaches.  Our mission is to enhance the community and its environment by providing sustainable stewardship and innovative approaches to Public Works services.

Look to some of the reasons why the City of San Mateo is a great place to work: https://www.youtube.com/watch?v=_GTIzeSpc_g

What You’ll Do

The Environmental Compliance Inspector performs inspections and sampling of industrial, commercial and residential sources of discharge to the City’s sanitary sewer and storm drain systems to ensure compliance with federal, state, and local regulations; inspects hazardous materials storage areas; responds to reports of illicit discharges; performs water quality testing; and conducts public outreach activities.  This classification is distinguished from all other technical and professional classifications in the City by its specialized assignments in support of a variety of environmental compliance programs.  The duties of the class involve courteous, effective and tactful interaction with the community to ensure compliance with wastewater and stormwater discharge regulations.  Persons assigned to this class perform or assist in performing all functions associated with the City’s Source Control (Pretreatment and Pollution Prevention) and Stormwater programs.  This position reports to the Regulatory Compliance Manager or higher level department personnel.

For a complete list of duties, reference our job specifications at www.cityofsanmateo.org

$2500 Sign-on Bonus eligible!

Intermittent Teleworking Schedule available!!

 

The position description:

Tri-City Mental Health Authority is looking to one vacancy for the Bilingual Behavioral Health Specialist (BHS) for the Adult Outpatient Department to provide a variety of rehabilitative support services to clients to
facilitate behavior modification, skill building, and self-care and safety in individual and/or group
settings. The BHS will demonstrate and coach clients to promote and reinforce the use of effective coping
strategies and techniques based on individual needs and treatment plans; perform outreach and
provide linkages and referrals to a variety of behavioral health, community, and social services,
resources, and systems of care.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provides individual, group, family, and collateral rehabilitative support services to facilitate behavior modification including skill building, needs assessment, self-care/safety, and coping strategies and techniques; may provide case management services in the office and in the field.

 

• Develops, monitors, and evaluates client rehabilitative and case management goals and increases/decreases in targeted behavior according to client needs; monitors goal progress/regression.

 

• Provides linkages, resources, and referrals to address basic needs and other barriers to wellness and recovery including food, housing, clothing, transportation, and other financial resources.

 

• Encourages and supports clients to fully engage in services; provides outreach and assists clients in addressing and overcoming barriers to treatment.

 

• Plans and facilitates and/or co-facilitates group sessions for clients and community members focused on skill building; tracks client attendance and follows-up with individual clients, as necessary.

 

• Provides advocacy for clients to ensure inclusion in all aspects of the community including socialization, employment, education, and housing to meet client needs.

About this role

The San Mateo Consolidated Fire Department is looking for highly motivated individuals to be part of our support staff team.  The successful candidate should be customer service oriented, organized, professional, friendly, able to multi-task, an excellent communicator, and able to work independently.  This part time, non-benefited position will average 15-25 hours a week and is limited to less than 1000 hours in a fiscal year.  To find out more about the position, please visit www.smcfire.org (Job Descriptions – SMC Fire – Office Assistant).

 

What You’ll Do

• Provide excellent customer service for the Fire Prevention and Fire Administration divisions
• Manage calendars of multiple inspectors, schedule inspections, and charge appropriate fees
• Perform a variety of general clerical duties, including filing, photocopying, processing of mail, supply ordering, scanning, and answering a multi-lined telephone system
• Process invoices for payments and enter data/information in the preparation of reports, including setting up of new vendors and reviewing statements
• Assist with website updates
• Process special event permit applications, prepare invoices for permit fees, collect fees, and issue permits
• Provide information and assistance regarding public education to the general public
• Update and maintain a variety of forms
• This position will occasionally lend administrative support to other divisions within the department when needed

THE POSITION

Tri-City is looking for one individual to serve as a Medical Assistant for the Medication Support Team. The Medical Assistant performs a variety of routine to moderately difficult clerical, administrative, and technical duties in support of licensed medical professionals; takes vital signs, obtains complete client medical histories, and performs various support duties such as entering data and information into various databases and computer systems; and performs related duties as assigned.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Assists in the examination, treatment, and care of clients in an outpatient setting, according to instructions from licensed medical staff, Authority procedure, and scope of authority.

 

• Takes client vital signs, weight and height, and documents basic medical information obtained from client including medical and medication histories; reports any observed abnormalities or changes in client vitals to appropriate staff.

 

• Receives, logs, and stores oral, injectable, and sample medications; monitors inventory levels and expiration dates; discards of expired medications according to policy.

 

• Assists and observes clients self-dispense medication as prescribed by a  psychiatrist and administers scheduled injections.

 

• Conducts medication checks on clients to assess their overall medication management capabilities; takes appropriate action if client poses danger with respect to the use or abuse of medication; observes, evaluates, records, and reports to professional staff changes in client’s condition.

 

• Participates in interdisciplinary team treatment planning, staff training functions, utilization and peer review activities, and clinical supervision.

 

• Perform other duties as assigned.

About This Role

The San Mateo Consolidated Fire Department is looking for a highly motivated individual to join our team in this newly created classification.  You will maintain fire apparatus and department vehicles for the communities of Belmont, Foster City, and San Mateo. This is a unique opportunity for an independent, organized individual to work with a destination Fire Department that thrives on protecting and serving our communities.

Who We Are

The San Mateo Consolidated Fire Department is a full-service agency that serves the cities of Belmont, Foster City, and San Mateo. The Department serves nearly 164,000 residents daily, with a daytime population of around 230,000. The Department is responsible for nine fire stations, deploys ten front line type 1 fire engines, and two aerial tiller trucks. The Department is partnered with the State of California for mutual aid deployment. Additionally, the Department participates in the San Mateo County mutual aid program including hazardous materials and water rescue response, helping to secure a million people daily. The Department has a healthy collaborative atmosphere and encourages participation at all levels. For more information visit: www.smcfire.org.

What You’ll Do

• Perform skilled tasks in the mechanical repair and maintenance of diesel and gas-powered apparatus, vehicles, hydraulic systems for aerial ladders, and other like equipment.
• Accept assignments received in the form or oral or written communications.
• Determine the nature and extent of needed repairs, prioritize them, and perform necessary repairs.
• Inspect all department vehicles to ensure they meet proper safety protocols and are in standard working order.
• Maintain all vehicles to ensure safe working order for all employees.
• Perform regular servicing and preventative maintenance on all vehicles and apparatus including performing tune-ups, lube, oil, filter, Inspection, and chassis lubrication.
• Diagnose, service, maintain such things as: fire pumps, relief valves, and other control of plumbing equipment (proper certification required).
• Inspect, diagnose, and repair engines, power train components, transmissions, transfer cases, differentials, hydraulic and pneumatic brake systems, steering and suspension systems, and electrical systems.
• Perform welding and fabricating work when applicable.
• Operate all equipment and tools safely and efficiently.
• Perform routine shop maintenance and clean-up and dispose of hazardous materials according to established procedures.
• Keep records of work assignments for bookkeeping and tracking purposes.
• Potentially respond to unanticipated emergencies to make temporary and/or permanent repairs in the field.

For a complete list of duties, reference our job specifications at www.smcfire.org/administration 

 

To view job announcement, click on Job PDF link below:

 

The City of Sebastopol Invites Applications for the Position of

FIRE ENGINEER

Salary: $6,201 - $7,537 Monthly

$2,862 - $3,478 Biweekly

Plus an exceptional benefits package

4/10 Work Schedule: M – Th or Th - Sun

OPEN UNTIL FILLED

The first review of applications will be May 3, 2024

Are you ready to fulfill your dream and as a full-time member of the City of Sebastopol Fire Department? Right now, may be the time. The City of Sebastopol is currently seeking qualified candidates to fill one current full-time Fire Engineer position and to build a list of eligible candidates for possible anticipated openings in the future. The Fire Engineer participates in fire suppression, training, prevention, rescue, inspection, and public education activities in protecting life, property, and the environment. The incumbent drives and operates all fire apparatus and equipment; responds to all emergency calls for service; and provides emergency medical care to the sick and injured. In addition, perform training, other safety and prevention duties as assigned.

This recruitment will be both Open and Promotional.  Current City employees who qualify and wish to be considered now or in the future should apply during this open period.

 

Under general or direct supervision at the lower level and under direction at the higher level, incumbents perform varied professional technical, analytical, and administrative tasks in providing staff support to departments and divisions to; perform contract administration functions; compile and maintain records; conduct special studies, surveys, and research assignments in a variety of project, program, service, and/or operational procedures; and, to perform related work as required.

 

CLASS CHARACTERISTICS:

The Sustainability Analyst I is the entry-level class in the Sustainability Analyst series. Incumbents in this class provide varied professional clerical and technical support in the administration of solid waste, recycling, organics and related sustainability programs.

The Sustainability Analyst II is the journey-level class in the Sustainability Analyst series. Incumbents are expected to be fully competent in all major solid waste and recycling program functions and able to independently perform assignments.

Incumbents at both levels are required to have an in-depth and comprehensive knowledge of the policies and procedures necessary to achieve program results.

Positions in the Sustainability Analyst series are flexibly staffed. Incumbents may advance to the higher level after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class.

 

EXAMPLES OF DUTIES (illustrative only): 

• Perform research, field investigations and statistical analyses related to integrated solid waste management including waste reduction, reuse, recycling, and composting; compile and analyze data; identify and evaluate discrepancies, and proactively find solutions; formulate recommendations and viable alternatives; prepare, deliver, and/or present a variety of oral and/or written reports. 
• Assist in developing and conducting special projects, studies, surveys, and research assignments, policy, services, public education and outreach, data management, contract administration, for an office, department or division, as assigned. 
• Designs and develops a variety of materials and activities to promote, implement, and evaluate assigned sustainability and environmental programs in a manner that will enhance public awareness, educate citizens to relevant environmental issues, and encourage proactive and cooperative problem-solving activities. 
• Works with program staff on contract administration, program development, maintenance and continuous improvement. 
• Provide sustainability related technical assistance to city departments, divisions, staff, the public, community organization and businesses. 
• Analyze and initiate recommendations to develop, improve, and/or ensure legislation compliance for department or division programs, systems, procedures, and methods of operation. 
• Organizes and participates in assigned program area activities, including contract management and compliance, customer service and outreach, data collection and analysis, and presentation of technical and specialized data. 
• Assist in the implementation and maintenance of programs, services, systems, policies, processes, procedures, manuals, and forms for use in operation; provide personnel training on related areas. 
• Assist in the development, coordination, and monitoring of the department or division budget; research and evaluate costs; provide budget tracking tasks as required. 
• Participate in administering contracts with contractors, subcontractors and consultants, ensure documents and reports comply with City contract standards; monitor programs for compliance with applicable scopes of service, rules, regulations, laws, and policies. 
• Represent the City and/or department in interdepartmental, community, civic and professional meetings, public forums, and conferences as required; make presentations as necessary. 
• Builds and maintains positive working relationships with coworkers, other City employees, other organizations and their representatives, and the general public, exhibiting effective customer service and communication skills. 
• Participates with other City departments, community service providers, consultants, other jurisdictions and agencies in sustainability and environmental program development and coordination efforts as well as legislative advocacy and education. 
• Monitor and coordinate the daily operation of assigned functional area; perform detail-oriented work and maintain accurate records, systems, processes, and statistics; evaluate using appropriate metrics. 
• Develops and maintains databases, contract compliance tracking records, and forms as needed. 
• May conduct presentations related to City's sustainability and solid waste and recycling programs and services upon request. 
• Perform other related duties as assigned.

City of San Rafael

Civic Engagement Manager

 

The City of San Rafael is seeking a dynamic and experienced Civic Engagement Manager (formal title is Civic Design Manager) to spearhead comprehensive engagement programs while coordinating the Communication Team's activities. This role will work within the City's visionary Digital Services and Open Government Department (Department), which executes pioneering strategies to build trust with the community, increase transparency, and improve access to government for all. This position is part of a strong team with a service-driven culture where each day presents fresh challenges and opportunities to tangibly impact the lives of San Rafael's residents, businesses, and visitors!

This leader will play a pivotal role in the City by enhancing outreach and engagement, fostering inclusivity, providing methods of two-way communication and helping the City tell its story to the community. Our team achieves this mission through human-centered design, process improvement, and performance measurement, all aimed at continuously enhancing service delivery and the use of digital technologies to improve the relationship between government and people. This role will oversee our Digital Analyst and entails serving as the primary communications strategist for the City. Responsibilities include adept project management, fostering interdepartmental collaboration, improving the user experience of our digital engagement, working with community partners, engaging with media outlets, tracking metrics, and actively promoting San Rafael's outstanding reputation. Join us in reimagining how we bring all voices to the table and make government easier to use for everyone in our community-apply today!

 

THE CITY
The City of San Rafael is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyles, and natural environments. San Rafael (population approx. 60,000) is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a total citywide budget of approximately $172M. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment.

 

TOGETHER SAN RAFAEL
San Rafael’s organizational culture framework is an initiative called “Together San Rafael.” City employees are the organization’s greatest asset, and talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge are sought to join the team. All departments are results-driven, with the goal of best serving the needs of community members. The Together San Rafael initiative is focused on increasing the engagement of employees to modernize and improve services for the community. This initiative recognizes the interconnectedness of the customer and employee experience. Together San Rafael is about:

• Bringing staff and management together to collaborate cross-departmentally.
• Empowering all employees to share and implement their innovative ideas.
• Celebrating the innovation happening every day in our departments.

Employees across the organization developed these guiding principles and staff integrate them throughout their work. 

THE DEPARTMENT – Digital Services and Open Government
Government faces new challenges in the post-pandemic era. Community expectations of how government communicates, engages, and delivers services are changing. The City’s response is to assess what is working, what can be improved, and transform services to meet the needs of people and the expectations of modern times. 

To meet these challenges, the Digital Service and Open Government is guided by core values including: 

• Government should be designed with and for people.
• Empathy for all users leads to equitable outcomes.
• Data and information should be used to create trust, transparency, and better government.
• Building capacity across City teams empowers positive change.
• Technology should be secure, accessible, and make life easier.

The Department’s work is centered around four key focus areas including Civic Engagement, Digital Transformation, Data & Insights, and IT Operations and Maintenance. Our team collaborates interdepartmentally to innovate, improve processes, leverage data, empower citizens to participate in decision-making processes, and make access to municipal services more efficient. From improving the user-experience of City services to implementing open data initiatives that provide insights into government operations, staff is dedicated to creating a more inclusive and responsive government that serves the needs of all residents.

THE JOB
This is an exhilarating opportunity that puts this Civic Engagement Manager at the forefront of transforming community engagement, technology, and communication in the vibrant community of San Rafael. Reporting to the Director of Digital Service and Open Government, they will oversee the interdepartmental Communications Team and manage engagement operations in coordination with both the City Manager’s Office and other departments.

The Civic Engagement Manager will ensure that projects are completed on time, according to budget, and within the bounds of work contracts. They will direct website content strategy, guiding staff on user experience enhancements that will revolutionize the City's online presence. They will also take the reins on managing the City’s social media strategy, shaping its voice and swiftly responding to media inquiries. Providing critical creative direction for the City’s online presence is the key responsibility of this role – seizing the opportunity to lead crucial engagement strategies that promote equitable access to services and information!

UPCOMING PROJECTS & OPPORTUNITIES

• Communications Strategy: Establish an advanced strategy for communicating the City’s mission, vision, and values.
• Citywide Language Access Plan: Increase the accessibility of  City services by establishing consistent guidelines and practices for multilingual engagement.
• Citywide Website Content Strategy: Coordinate with the website team to develop content strategy, oversee improvements to enhance the user experience.
• Public Comments & Requests Process: Coordinate with teams across the City to build best practices for responding to requests and questions from the community.

 

The City of San Rafael is an Equal Opportunity Employer