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The City of Glendora Police Department is hiring Full Time Police Service Representatives (dispatchers). We are looking for individuals who have current or previous police dispatch experience.

Possession of a POST dispatch certificate at time of hire is highly desirable.

The City of Glendora seeks enthusiastic and motivated individuals with high moral standards and a desire to contribute to Glendora’s quality of life to join our team in the Police Department in providing outstanding personal service, safety, professionalism and respect, while maintaining the highest level of integrity in partnership with the community. The ideal candidate will have strong organizational skills and the ability to remain calm and tactful during stressful situations. Outstanding customer service and communication skills are a must.

If you are excited about delivering the highest level of public safety and service and enjoy creatively solving problems, we invite your application!

For a complete job description, applicants may go to the City’s website at cityofglendora.org or contact the Human Resources & Risk Management Department.

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

Under general supervision, receives requests for law enforcement services and dispatches units via radio; maintains contact with department personnel in the field; performs related duties as required.

• Receives requests for police or other emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; monitors other radio frequencies to be aware of incidents elsewhere that may affect City police operations; monitors cameras throughout the building.

• Dispatches, as necessary, police units in response to calls for service or requests from officers in the field; uses law enforcement terminology and cites Code sections by number; calls public and private agencies, such as allied law enforcement, hospitals, towing services, and utilities and requests mutual assistance when necessary; acts as liaison to other City Departments.

• Keeps track of police unit locations and status; maintains constant radio communication with personnel in the field; runs warrant checks on subjects, registration checks on vehicles, criminal histories and property checks; relays information and instructions to personnel in the field.

• Maintains accurate log of incoming service requests and actions taken; prepares other reports and records as directed; maintains files necessary for dispatch as assigned; enters, updates, and retrieves information from the computer and teletype networks.

• Provides general information to the public; as necessary, refers callers to appropriate agencies; calms angered or distraught callers; maintains calm in radio transmissions during chaotic, tense, and dangerous situations; may assist citizens and police officers with translation related needs.

• Provides temporary and vacation relief for other staff as necessary

Education and/or Experience:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be graduation from high school or equivalent.

Knowledge and Skill Levels:

Knowledge of office procedures, record keeping system, forms, correspondence, reports and other materials common to operation of a police department; police dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency; agencies involved with police activities; Penal Code, Vehicle Code, and local municipal code; 911 system (voice and text) and TDD Deaf Translation System; Spillman computerized systems used in municipal law enforcement agencies.

Special Requirements:

Completion of a P.O.S.T. approved entry level Police Dispatcher basic training course prior to completion of probationary period. Candidates must possess and maintain a valid Class C California driver's license and a satisfactory driving record during employment. Ability to type 25 net wpm.

A Typing Certificate dated within the last six months is required to be submitted with your application. INTERNET TYPING CERTIFICATES WILL NOT BE ACCEPTED.

The successful candidate must be willing and available to work weekends, holidays and nights on a routine scheduled basis as well as perform these duties solo at times.

CONTINUOUS RECRUITMENT: This is a continuous recruitment. Applicants will be contacted at the time of processing.

Selection Process:
All applications will be reviewed and evaluated. Those candidates who are determined to be best qualified based upon the information presented on the application materials will be invited to continue in the selection process which may include a qualifying written or performance evaluation and will include an interview weighted 100%.

APPLY ONLINE AT: www.CalOpps.org. A completed online employment application is required and must be submitted at www.calopps.org. Incomplete, late, emailed, faxed, and hard copy applications are not accepted. Resumes are not considered in lieu of the required employment application available at CalOpps. Certificates, resumes, and cover letters must be uploaded with your application on the CalOpps website. The City of Glendora is an Equal Opportunity Employer. The City does not discriminate on the basis of age, sex, race, religion, national origin, marital status, medical condition or disability. Please notify the Human Resources & Risk Management Department in advance if you require special accommodations to participate in any phase of the selection process.

The City of Glendora is seeking motivated individuals with high ethical standards and a commitment to public service to join the City of Glendora Police Department and contribute to its mission of supporting and serving the community with dedication, excellence and mutual respect.  If you take pride in delivering the highest level of public safety and service, and approach crime prevention creatively, we invite you to join one of the finest Police Departments in Southern California.

The Police Trainee participates in a Basic Law Enforcement Training Program approved by the California Commission on Peace Officer Standards and Training (P.O.S.T.), in a non-sworn capacity.  The assignment is contingent upon successful completion of the P.O.S.T. certified basic academy and the review of the Police Chief.  Newly appointed Police Officers have an 18 month probationary period before they can obtain permanent status.  During training, Trainees report directly to the academy, and do not have police powers; they may be assigned non-safety duties in the Glendora Police Department.  Trainees are subject to rules and regulations of the Glendora Police Department and the police academy attended.  A Trainee may be dismissed at any time prior to being assigned as a Police Officer without cause and without the right of appeal.  Police Officer Trainee is a general class, non-sworn employee position.

Some of the typical duties of the Police Officer Trainee include but are not limited to, the following:

• Successfully attend and graduate from a P.O.S.T. certified basic academy
• Learn use and care of firearms and related equipment
• Think clearly and act quickly in emergencies and judge situations and people accurately
• Learn, understand and interpret laws and regulations
• Prepare accurate and grammatically correct written reports
• Understand, explain and apply policies and procedures
• Communicate clearly and concisely, both orally and in writing
• Make clear and concise radio transmissions
• Establish and maintain cooperative working relationships
• Meet established physical requirements
• Meet Police Officer requirements contained in the California State Government Code
• Perform other related duties as assigned

For a complete job description, applicants may go to the City’s website at www.ci.glendora.ca.us or contact the Human Resources & Risk Management Department.

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be graduation from high school or equivalent, plus an AA or AS degree or completion of a minimum of 64 semester units from an accredited California state college or equivalent.

Knowledge and Skill Level:

Working knowledge of modern practices and techniques of law enforcement, patrol, investigation, public relations, and report writing; Vehicle and Penal Codes; laws of arrest; rules of evidence; legal rights of citizens; court procedures.

Special Requirements:

Possession of or ability to obtain a Class C California driver's license and a satisfactory driving record during the course of employment.

Candidates must meet standards of physical stature, endurance, and agility established by the City.

Must be at least 21 years of age at time of hire.

Applicants must be U.S. citizen or be eligible for U.S. citizenship.  Persons will be disqualified from holding a position as Police Officer if they fail to diligently cooperate in the processing of their citizenship application within three years or are otherwise denied citizenship.

All Glendora Officers obtaining sworn status on or after September 23, 1996, must have a permanent primary (i.e.: 51% or more of the time) residence within sixty-five (65) miles or less of the Glendora Police facility building.

Selection Process:

All applications will be reviewed and evaluated.  Those candidates who are determined to be best qualified based upon the information presented on the application materials will be invited to continue in the selection process which may include a qualifying written or performance evaluation and will include an interview weighted 100%.

CANDIDATES INVITED TO THE NEXT STEP IN THE SELECTION PROCESS WILL BE NOTIFIED VIA E-MAIL AT LEAST 1-2 WEEKS PRIOR TO THE EVENT DATE.

APPLICANTS MAY NOT APPLY FOR THIS POSITION MORE THAN ONCE IN A SIX MONTH PERIOD.

APPLY ONLINE AT: www.CalOpps.org CLOSING DATE:  CONTINUOUS.  OPEN UNTIL THE NEEDS OF THE CITY ARE MET.  A completed online employment application is required and must be submitted at www.calopps.org. Incomplete, late, emailed, faxed, and hard copy applications are not accepted. Resumes are not considered in lieu of the required employment application available at CalOpps. Certificates, resumes, and cover letters must be uploaded with your application on the CalOpps website.  The City of Glendora is an Equal Opportunity Employer.  The City does not discriminate on the basis of age, sex, race, religion, national origin, marital status, medical condition or disability.  Please notify the Human Resources & Risk Management Department in advance if you require special accommodations to participate in any phase of the selection process.

The City of Glendora seeks enthusiastic and motivated individuals with high moral standards and a desire to contribute to Glendora’s quality of life to join our team in the Police Department in supporting and serving our community with dedication, excellence and mutual respect.  The ideal candidate will have strong organizational skills and the ability to remain calm and tactful during stressful situations.  Outstanding customer service and communication skills are a must.

If you are excited about delivering the highest level of public safety and service and enjoy creatively solving problems, we invite your application!

Under general supervision, receives requests for law enforcement services and dispatches units via radio; maintains contact with department personnel in the field; completes related forms; performs related duties as required.

Some of the typical duties of the Police Service Representative I include but are not limited to, the following:

• Receives requests for police or other emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; monitors other radio frequencies to be aware of incidents elsewhere that may affect City police operations; monitors cameras throughout the building.

• Dispatches, as necessary, police units in response to calls for service or requests from officers in the field; uses law enforcement terminology and cites Code sections by number; calls public and private agencies, such as allied law enforcement, hospitals, towing services, and utilities and requests mutual assistance when necessary; acts as liaison to other City Departments.

• Keeps track of police unit locations and status; maintains constant radio communication with personnel in the field; runs warrant checks on subjects, registration checks on vehicles, criminal histories and property checks; relays information and instructions to personnel in the field.

• Maintains accurate log of incoming service requests and actions taken; prepares other reports and records as directed; maintains files necessary for dispatch as assigned; enters, updates, and retrieves information from the computer and teletype networks.

• Provides general information to the public; as necessary, refers callers to appropriate agencies; calms angered or distraught callers; maintains calm in radio transmissions during hectic, tense, and dangerous situations; may assist citizens and police officers with translation related needs.

• Provides temporary and vacation relief for other staff as necessary; may occasionally perform same sex body searches in absence of other personnel.

For a complete job description, applicants may go to the City’s website at www.ci.glendora.ca.us or contact the Human Resources & Risk Management Department.

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be graduation from high school or equivalent.

Knowledge and Skill Levels:

Considerable knowledge of office procedures, record keeping system, forms, correspondence, reports and other materials common to operation of a police department; police dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency; agencies involved with police activities; Penal Code, Vehicle Code, and local municipal code; 911 system and TDD Deaf Translation System; computerized systems used in municipal law enforcement agencies.

Special Requirements:

Completion of a P.O.S.T. approved entry level Police Dispatcher basic training course prior to completion of probationary period.  Candidates must possess and maintain a valid Class C California driver's license and a satisfactory driving record during employment.  Ability to type 25 net wpm.

A Typing Certificate with a typing speed of at least 25 net wpm and dated within the last six months is required to be submitted with your application.  INTERNET TYPING CERTIFICATES WILL NOT BE ACCEPTED.

The successful candidate must be willing and available to work weekends, holidays and nights on a routine scheduled basis.

Selection Process:

All applications will be reviewed and evaluated.  Those candidates who are determined to be best qualified based upon the information presented on the application materials will be invited to continue in the selection process which may include a qualifying written or performance evaluation and will include an interview weighted 100%.

CANDIDATES INVITED TO THE NEXT STEP IN THE SELECTION PROCESS WILL BE NOTIFIED VIA E-MAIL AT LEAST 1-2 WEEKS PRIOR TO THE EVENT DATE.

APPLICANTS MAY NOT APPLY FOR THIS POSITION MORE THAN ONCE IN A SIX MONTH PERIOD.

WRITTEN EXAM WAIVED FOR CANDIDATES THAT CURRENTLY POSESS A POST CERTIFIED PUBLIC SAFTEY DISPATCHER BASIC CERTIFICATE OR CA POST PUBLIC SAFTEY DISPATCHER BASIC CERTIFICATION.  (MUST SUBMIT COPY OF CERTIFICATE).

APPLY ONLINE AT: www.CalOpps.org CLOSING DATE:  CONTINUOUS.  OPEN UNTIL THE NEEDS OF THE CITY ARE MET.  .  A completed online employment application is required and must be submitted at www.calopps.org. Incomplete, late, emailed, faxed, and hard copy applications are not accepted. Resumes are not considered in lieu of the required employment application available at CalOpps. Certificates, resumes, and cover letters must be uploaded with your application on the CalOpps website.  The City of Glendora is an Equal Opportunity Employer.  The City does not discriminate on the basis of age, sex, race, religion, national origin, marital status, medical condition or disability.  Please notify the Human Resources & Risk Management Department in advance if you require special accommodations to participate in any phase of the selection process.

The City of Glendora is seeking motivated individuals with high ethical standards and a commitment to public service to join the City of Glendora Police Department and contribute to its mission of supporting and serving the community with dedication, excellence and mutual respect.  If you have the desire to contribute your professional law enforcement experience to enhance the safety and security of our community, we invite your application to join one of the finest Police Departments in Southern California.

Under general supervision, patrols an assigned area in the prevention of crime and enforcement of law and order; carries out special assignments related to departmental operations or law enforcement in general; conducts investigations; performs related duties as required.

Some of the typical duties of the Police Officer include but are not limited to, the following:

• Patrols, either in a vehicle or on foot, an assigned area during an assigned shift and looks for indicators of possible criminal activity or threats to life and property; answers calls for police services; enforces City, county, and state laws; makes field contacts and completes forms; may conduct both preliminary and follow-up investigations of disturbances, prowlers, burglaries, thefts, robberies, vehicle accidents, suspected homicides, and other criminal incidents.
• As a Motor Officer, patrols the City on a motorcycle or in a radar-equipped patrol unit; responds to calls related to traffic incidents and any other emergencies; observes, monitors, and controls routine and unusual traffic conditions; assists and advises motorists and enforces traffic safety laws.
• Makes arrests as necessary; serves warrants and subpoenas; interviews victims, complainants, and witnesses; interrogates suspects; gathers and preserves evidence; receives, searches, and books prisoners; fingerprints and transports prisoners; testifies and presents evidence in court.
• Contacts and cooperates with other law enforcement agencies in matters relating to the investigation of crimes and the apprehension of offenders.
• Writes reports and field notes; participates in staff development; attends briefings and training sessions; performs routine maintenance on assigned patrol vehicle, firearms, and other equipment.
• Makes traffic stops and issues warnings, citations, or makes arrests as necessary; checks vehicles and observes vehicle occupants; investigates scenes of vehicle accidents, provides emergency medical care as necessary, directs traffic and arranges for clearing of roadway, interviews drivers and witnesses and prepares reports; directs traffic at fire, special events, and other emergency or congested situations.
• Assists the public and answers questions; administers first aid and responds to calls for medical assistance; establishes and maintains good relationships with the general public.
• As assigned, acts as training officer for new Police Officers; serves as field supervisor on individual calls requiring special attention; or conducts background investigations.
• As assigned, makes presentations before a variety of public groups to promote crime prevention activities and to enhance public understanding of Police Department activities; serves as liaison to neighborhood watch groups and schools.

For a complete job description, applicants may go to the City's website at www.ci.glendora.ca.us or contact the Human Resources & Risk Management Department.

Education and Experience:

Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. Example combinations include high school graduation or equivalent, plus an AA/AS degree or completion of a minimum of 64 semester units from an accredited California State College or equivalent and successful completion of a POST certified basic academy.

Knowledge and Skill Level:

Working knowledge of modern practices and techniques of law enforcement, patrol, investigation, public relations, and report writing; Vehicle and Penal Codes; laws of arrest; rules of evidence; legal rights of citizens; court procedures.

Special Requirements:

Possession of or ability to obtain a Class C California driver's license and a satisfactory driving record during the course of employment.

Possession of a P.O.S.T Basic Certificate.

Candidates must meet standards of physical stature, endurance, and agility established by the City.

Must be at least 21 years of age at time of hire.

Applicants must be U.S. citizen or be eligible for U.S. citizenship.  Persons will be disqualified from holding a position as Police Officer if they fail to diligently cooperate in the processing of their citizenship application within three years or are otherwise denied citizenship.

All Glendora Officers obtaining sworn status on or after September 23, 1996, must have a permanent primary (i.e .: 51% or more of the time) residence within sixty-five (65) miles or less of the Glendora Police facility building.

Selection Process:

All applications will be reviewed and evaluated.  Those candidates who are determined to be best qualified based upon the information presented on the application materials will be invited to continue in the selection process which may include a qualifying written or performance evaluation and will include an interview weighted 100%.

CANDIDATES INVITED TO THE NEXT STEP IN THE SELECTION PROCESS WILL BE NOTIFIED VIA E-MAIL AT LEAST 1-2 WEEKS PRIOR TO THE EVENT DATE.

APPLICANTS MAY NOT APPLY FOR THIS POSITION MORE THAN ONCE IN A SIX MONTH PERIOD.

APPLY ONLINE AT: www.CalOpps.org CLOSING DATE:  CONTINUOUS.  OPEN UNTIL THE NEEDS OF THE CITY ARE MET.  A completed online employment application is required and must be submitted at www.calopps.org. Incomplete, late, emailed, faxed, and hard copy applications are not accepted. Resumes are not considered in lieu of the required employment application available at CalOpps. Certificates, resumes, and cover letters must be uploaded with your application on the CalOpps website.  The City of Glendora is an Equal Opportunity Employer.  The City does not discriminate on the basis of age, sex, race, religion, national origin, marital status, medical condition or disability.  Please notify the Human Resources & Risk Management Department in advance if you require special accommodations to participate in any phase of the selection process.

The City of Glendora Police Department is hiring part-time Dispatchers. We are looking for people who have current or previous police dispatch experience and possess a POST dispatch certificate.

The City of Glendora seeks enthusiastic and motivated individuals with high moral standards and a desire to contribute to Glendora’s quality of life to join our team in the Police Department in supporting and serving our community with dedication, excellence and mutual respect. The ideal candidate will have strong organizational skills and the ability to remain calm and tactful during stressful situations. Outstanding customer service and communication skills are a must.

If you are excited about delivering the highest level of public safety and service and enjoy creatively solving problems, we invite your application!

Under general supervision, receives requests for law enforcement services and dispatches units via radio; maintains contact with department personnel in the field; operates the City jail; processes and books prisoners; monitors the condition and status of individuals held in custody; completes related forms; performs related duties as required.

Some of the typical duties of the Police Service Representative I include but are not limited to, the following:

• Receives requests for police or other emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; monitors other radio frequencies to be aware of incidents elsewhere that may affect City police operations; monitors cameras throughout the building.

• Dispatches, as necessary, police and animal control units in response to calls for service or requests from officers in the field; uses law enforcement terminology and cites Code sections by number; calls public and private agencies, such as allied law enforcement, hospitals, towing services, and utilities and requests mutual assistance when necessary; acts as liaison to other City Departments.

• Keeps track of police unit locations and status; maintains constant radio communication with personnel in the field; runs warrant checks on subjects, registration checks on vehicles, criminal histories and property checks; relays information and instructions to personnel in the field.

• Maintains accurate log of incoming service requests and actions taken; prepares other reports and records as directed; maintains files necessary for dispatch as assigned; enters, updates, and retrieves information from the computer and teletype networks.

• Provides general information to the public; as necessary, refers callers to appropriate agencies; calms angered or distraught callers; maintains calm in radio transmissions during hectic, tense, and dangerous situations; may assist citizens and police officers with translation related needs.

• Provides temporary and vacation relief for other staff as necessary; may occasionally perform same sex body searches in absence of other personnel.

For a complete job description, applicants may go to the City’s website at www.ci.glendora.ca.us or contact the Human Resources & Risk Management Department.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be graduation from high school or equivalent.

Knowledge and Skill Levels:
Considerable knowledge of office procedures, record keeping system, forms, correspondence, reports and other materials common to operation of a police department; police dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency; agencies involved with police activities; Penal Code, Vehicle Code, and local municipal code; 911 system and TDD Deaf Translation System; computerized systems used in municipal law enforcement agencies.

Special Requirements:
Completion of a P.O.S.T. approved entry level Police Dispatcher basic training course. Candidates must possess and maintain a valid Class C California driver's license and a satisfactory driving record during employment. Ability to type 25 net wpm. A Typing Certificate dated within the last six months is required to be submitted with your application. INTERNET TYPING CERTIFICATES WILL NOT BE ACCEPTED.

The successful candidate must be willing and available to work weekends, holidays and nights on a routine scheduled basis.

CANDIDATES MUST SUBMIT A COPY OF THEIR POST CERTIFIED PUBLIC SAFTEY DISPATCHER BASIC CERTIFICATE OR CA POST PUBLIC SAFTEY DISPATCHER BASIC CERTIFICATION.

Selection Process:
All applications will be reviewed and evaluated. Those candidates who are determined to be best qualified based upon the information presented on the application materials will be invited to continue in the selection process which may include a qualifying written or performance evaluation and will include an interview weighted 100%.

APPLY ONLINE AT: www.CalOpps.org CONTINUOUS RECRUITMENT. A completed online employment application is required and must be submitted at www.calopps.org. Incomplete, late, emailed, faxed, and hard copy applications are not accepted. Resumes are not considered in lieu of the required employment application available at CalOpps. Certificates, resumes, and cover letters must be uploaded with your application on the CalOpps website. The City of Glendora is an Equal Opportunity Employer. The City does not discriminate on the basis of age, sex, race, religion, national origin, marital status, medical condition or disability. Please notify the Human Resources & Risk Management Department in advance if you require special accommodations to participate in any phase of the selection process.