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Police Records Specialist

Filing Deadline: October 6, 2024

$34.23 - $44.27 Hourly 

Plus excellent benefits and 3% salary increases scheduled for July 2025 and July 2026.

The Police Records Specialist is a civilian, non-sworn position responsible for performing essential and sensitive administrative work in maintaining Police Department records, criminal information, and court documents. This position requires strong computer and organizational skills and attention to detail when processing and maintaining various police records, reports, statistics, and other related materials. Police Records Specialists interact daily with Town personnel, other law enforcement agencies, and the public. They must operate with complete confidentiality, diplomacy, and tact.

Police Records Specialists staff the public counter at the Town's Police Headquarters and assist walk-in customers with completing various forms and applications and processing subpoenas, criminal complaints, citations, and warrants. Successful candidates in this position possess strong customer service and communication skills, a calm demeanor, and the ability to maintain composure when dealing with difficult, high-stress situations.

For more information, view the Police Records Specialist classification. 

The Ideal Candidate
The successful candidate will join a dynamic team of professionals and will possess the following competencies:
 

• Communication Skills: Ability to communicate confidently, effectively, succinctly, and respectfully when providing information and assistance, as well as the ability to explain technical concepts in non-technical terminology.
   
• Ethical Conduct: Displays high standards of ethical conduct and respect for the confidentiality of Police Department interactions and records. The nature of the work generated in the Police Department is considered highly confidential.
   
• Multi-Tasking/Flexibility: Works well under pressure and can handle multiple requests simultaneously while maintaining attention to detail. Responds quickly to changing priorities and to those that occur outside of the typical work day.
   
• Problem Solving: Ability to think outside the box and collaborate with other professionals to recommend solutions to complex or unique issues.
   
• Driven & Energetic: A self-starter committed to accomplishing goals and tasks in a timely manner.
   
• Customer Focus: Is respectful and patient with internal and external customers and maintains calm under pressure.

About the Department

The Town of Los Gatos and the City of Monte Sereno have a combined population of about 34,000 residents who enjoy a high quality of life with low crime rates. The LGMS Police Department is budgeted for 39 sworn and 21 civilian personnel and has over 50 community volunteers. The members of the LGMS Police Department work hard to provide a full range of services. They are committed to providing our residents, businesses, and visitors with the highest quality service. We are proud of the relationship with our community and are constantly solidifying that relationship through partnerships, collaboration, and individual contacts. The Police Department’s vision includes:

• Building a highly competent, professional police department.
• Building community relationships.
• Engaging in community problem solving.  

Learn more about the LGMS Police Department.   

Work for the City of Sunnyvale: The Heart of the Silicon Valley Visitors and residents enjoy Sunnyvale's beautiful, clean suburban setting, efficient, high-quality city services, low crime rate, quality schools, and 18 prize-winning parks.

We are looking for an Active Transportation Planner to help the City of Sunnyvale to implement and improve bicycle, pedestrian and Safe Routes to School infrastructure and programs. This position will perform professional transportation planning and general design in bicycle, pedestrian and automobile integration, the use of different types of bicycle facilities and alternative modes of transportation.

The position will have a primary focus on the implementation, reporting and further development of the City’s active transportation network and programs. This will include public outreach, coordination with various departments, and other governmental agencies.

We are seeking a candidate that can communicate effectively with various stakeholders, think critically and objectively, able to learn quickly, and understand how to work within a process to achieve goals.

Working for the City of Sunnyvale as an Active Transportation Planner is both challenging and rewarding and you are provided an opportunity to invest in the community and see the results of your work. All of this, plus a generous benefits package that includes a competitive salary, career development, and training opportunities make the City of Sunnyvale a great place to work.

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire.  The position opens on September 12, 2024, and the final filing date is October 24, 2024 at 5:00 pm. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary: $59.52 - $75.97 Hourly

The City of Wheatland is accepting applications for Police Officer and Reserve Police Officer. (APPLICATION DEADLINE IS CONTINUOS UNTIL FILLED) Applications may be found on the City of Wheatland's website, City Hall or at the Police Department.

DEFINITION

Under general supervision from the Police Sergeant, to perform a variety of duties in law enforcement and crime prevention programs; to maintain order and a safe environment for the citizens of Wheatland; to participate in criminal investigations and crime prevention programs, and to provide a variety of duties relative to assigned areas of responsibility.

EXAMPLES OF ESSENTIAL DUTIES NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level.

1. Patrol a designated area of the City to maintain law and order; respond to calls for service or prevent crime; response areas include accidents, burglaries, domestic disputes, vandalism and related emergency/non-emergency calls, apprehend and arrest individuals accused of crimes.
2. Gather, preserve, process and maintain chain of custody for evidence according to established policies and procedures.
3. Conduct investigations, secure crime scenes, collect evidence, interview witnesses, and take statements; prepare and submit official incident and investigative report s; provide testimony on criminal cases in court hearings.
4. Provide traffic control at traffic accident scenes, congested areas, schools, and special events; respond to traffic related accidents.
5. Enforce parking restrictions and regulations, issue citations.
6. Provide information to the general public on law enforcement policies and procedures, traffic rules and regulations and related enforcement standards.
7. Perform related duties and responsibilities as assigned.

Are you interested in a career in law enforcement?

Or maybe you're curious to learn more about the ins and outs of police work.
Or perhaps you want to work for an organization that's progressive and community focused.

The Los Gatos-Monte Sereno Police Department is accepting applications for:

Police Community Services Officer (College Intern)

$25.98 - $33.15 Hourly

First Application Review: October 7, 2024

This is a temporary, non benefitted position (up to 20 hours per week). 

Don't wait to apply. This recruitment can close any time. Apply here.

The Position
Under general supervision, the Police Community Services Officer College Intern performs a variety of non-sworn work in the field and administrative duties, including but not limited to:
 

• Assist with traffic control at special events and parking enforcement. 
• Document and prepare reports of minor criminal related incidents and traffic collisions.
• Assist various bureaus within the Police Department. 

Other assignement and duties will be determine based on qualifications and operational needs. Police Community Services Officer college interns are required to wear a Department-issued uniform and work shifts as assigned, including weekends and holidays.

The Ideal Candidate
The successful Police Community Services Officer College Intern candidate:

• Has a strong commitment to public service and customer service.
• Can meet and deal tactfully and effectively with the public especially when communicating municipal codes, ordinances and laws.
• Is a great listener, has strong communication and interpersonal skills.
• Posses strong decision-making and conflic-resolution skills.
• Works effectively with moderat degree of independence and is self-assured with the ability to exercise a high degree of common sense and sound judgement.
• Remains calm, alert and professional in routine and stressful situations.
• Understands and applies Police Department operating procedures, policies, and laws.

Minimum Qualifications 

• Graduation from high school or equivalent 
• Possession and maintenance of a valid California Driver’s License with a satisfactory driving record is required.

Desired Qualifications 

• Candidates pursuing a career in law enforcement are highly desired 
• Ability to fluently speak and understand a foreign language 
• Maintain a minimum of nine (9) semester college units or twelve (12) quarter units during employment 
• Ability to work a minimum of 16-20 hours per week, including weekends.

The Dixon Police Department is opening positions for a Police Recruit to attend the Police Academy. The “Police Recruit” classification at the City of Dixon Police Department provides a unique opportunity for candidates to be sponsored through a P.O.S.T. certified basic academy during regular academy hours and any other scheduled departmental and academy exercise and activities.  Upon successfully completing the academy, Police Recruits shall be advanced to Police Officers and immediately begin the field training program to prepare them to function as solo officers. 

EMPLOYMENT PROCESSING:  Upon successful completion of academy, Police Officer appointees are required to complete a field training program and successfully complete an 18-month probationary period, and in accordance with Federal law, are to provide proof of identity and proof that they may legally work in the United States.

VETERAN'S PREFERENCE POINTS will be applied. A copy of the DD214 form must be filed at the time of application.

The City of Dixon is an EQUAL OPPORTUNITY EMPLOYER. Reasonable Accommodation in the application, examination and selection process will be made upon request by calling 707-678-7000. 

Please check your spam folder to be sure that it will accept emails from CalOpps.  All correspondence is done through this system. Please DO NOT email at any time during this process as this correspondence does not come back to our agency. 

Join the City of Lincoln as a Plans Examiner and play a crucial role in shaping our community by ensuring all construction projects meet the highest standards of safety and compliance. If you have a keen eye for detail and a passion for upholding building codes and regulations, we want you on our team!

DEFINITION

Performs activities related to the review of building construction plans of commercial, industrial and residential structures for compliance with governing codes and ordinances; aids staff and the public with respect to permit process, plans review and code application; and performs other duties as required.

DISTINGUISHING CHARACTERISTICS

Plans Examiner I:

The Plans Examiner I is the entry-level class in the Plans Examiner series. This classification is distinguished from the level II by the assignment and performance of the more routine and elementary plan review duties, and level of supervision received.

Plans Examiner II:

The Plans Examiner II is the journey-level class in the Plans Examiner series. The classification is distinguished from the Senior Building Plans Examiner by the assignment and performance of a broad range of plan review duties, the level of independence to operate and level of supervision received.

Senior Plans Examiner:

The Senior Plans Examiner is the advanced, journey-level class in the Plans Examiner series. This classification is distinguished from the level II by the ability to perform the full range of plan review duties, the level of independence to operate and make sound decisions with minimal supervision, and the authority to oversee plan review activities and approve compliant building plans.

SUPERVISION RECEIVED

Plans Examiner I:

Receives immediate supervision from the Building Official and may receive technical and functional supervision from the Senior Plans Examiner.

Plans Examiner II:

Receives general supervision from the Building Official and may receive technical and functional supervision from the Senior Plans Examiner.

Senior Plans Examiner:

Receives minimal supervision from the Building Official. May exercise technical and functional supervision over assigned staff.

ESSENTIAL FUNCTIONS

• Examines construction plans and related documents for proposed commercial, industrial and residential structures for compliance with codes and ordinances including structural, mechanical, plumbing, electrical and energy calculations, safety and health features, use of material, placements in the property, and setbacks.

• Identifies and makes recommendations for corrections to inadequate plans in order to meet required codes.

• Responds to routine building plan issues and complaints to determine compliance with codes and standards.

• Determine plan examination, permit and other fees and valuation on submitted plans.

• Assists with the resolution of routine problems of proposed projects.

• Coordinates with other departments on project requirements.

• May perform field investigations of structural problems, covering failures, instability, proper installation of unusual designs, materials or equipment, and other unsafe conditions; prepares reports and make recommendations on solutions.

• Responds to questions from the public and other departments, and assists with researching and finding requested construction documents.

• Explains disapprovals or modification recommendations to applicants for permits.

• Assists building permit applicants in completing applications.

• Assists with developing informational literature related to plan check requirements and processing for public distribution.

• Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management, City staff and the public.

• Performs related or other duties as assigned.

Please Note: The complexity of duties will be adjusted based on the classification level to which the candidate is appointed.

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movement in the performance of daily duties. The position requires acute hearing and both near and far vision while performing work including customer interactions, reading and inspecting plans, electronic or physical documents, field work and operating assigned equipment. The need to lift, drag, carry and push documents, equipment and supplies weighing 50 pounds or more is required. Additionally, the incumbent in this position periodically works in all weather conditions, including wet, hot and cold. The position entails working in situations that may expose the employee to fumes or airborne particles, electrical shock or mechanical hazards. The nature of the work requires the incumbent to drive motorized vehicles, operate in heavy vehicle traffic conditions, climb ladders and often work with constant interruptions.

KNOWLEDGE, SKILLS AND ABILITIES

The following are a representative sample of the KSAs necessary to perform the essential functions of the position:

Knowledge of:

Plan review procedures and techniques; principals of structural design, types of building construction materials and methods; pertinent building codes and ordinances enforceable by the City; engineering mathematics; research methods and sources of information related to building code enforcement; occupational hazards and accepted safety standards and methods of building construction for commercial, industrial, and residential buildings; principles and best practices of effective customer service; English usage, spelling, punctuation and grammar; modern office equipment and procedures including use of a variety of software applications.

Skill To:

Perform a variety of technical and specialized building plan review work; operate an office computer, equipment and variety of work-related software applications; and communicate effectively verbally and in writing.

Ability to:

Perform plan review; identify and solve plan compliance deficiencies of pertinent codes and regulations; make engineering and mathematical computations rapidly and accurately; advise on requirements; investigate complaints, respond to inquiries and mediate resolutions regarding building code and fire life safety in a timely, fair and tactful manner; understand and carry out oral and written directions; plan and organize work to meet changing priorities and deadlines; work in an office environment, which may require sitting for extended periods of time; work in a field environment.

THE SELECTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical exam, drug-screening and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229 or emailing hr@lincolnca.gov. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

The Dixon Police Department is seeking a highly motivated individual to join our team as a Police Sergeant to protect and serve our growing community. This position will remain open until filled, so we encourage Police Officers interested in expanding their leadership and development experience to apply immediately for this exciting promotional opportunity.

***Relocation Incentive Program for eligible candidates - Up to $10,000***

***Hiring Bonus: $30,000***

***Salary can include an additional 17.5% of incentive pay increasing the salary range to $117,055.14 - $156,865.08***

THE POSITION: As potential Police Sergeants, candidates in these roles will shoulder significant responsibility overseeing law enforcement and patrol duties during designated shifts. Responsibilities extend beyond field supervision, including the enforcement of departmental rules, fostering discipline, resolving subordinate issues, and conducting team performance evaluations. This role requires collaboration with armed personnel, possibly in uniform or plain clothes, requiring a balance of field and office tasks. Regular public engagement, often in high-stress situations, is a key element, necessitating strong interpersonal skills and emotional resilience. Adaptability to rotational scheduling and a variety of role assignments underlines the need for flexibility and versatility.

SELECTION PROCESS:  Apply immediately and include all required documents at the time application is submitted.  Applications will be reviewed and screened within the week of submission.

Applications accepted will be prompted to complete their Personal History Statement (PHS) in Guardian.

EXAM PROCESS:  A limited number of candidates whose applications indicate that they, among those competing, are better qualified in terms of related education, training and experience will be invited to participate in the following assessment activities.

Written Test - (pass/fail).

Oral Interview - Tentatively scheduled after passing the written test.

Failure of any component during the exam process eliminates the candidate from further selection processing.

EMPLOYMENT PROCESSING:  Selected candidates will be required to successfully complete a Personal History Statement (PHS) review, personal background investigation, pre-employment medical, and drug test, an 18-month probationary period, and in accordance with Federal law, are to provide proof of identity and proof that they may legally work in the United States.

START DATE:  Upon decision of Police Chief.

VETERAN'S PREFERENCE POINTS will be applied. A copy of the DD214 form must be filed at the time of application.

The City of Dixon is an EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. Reasonable Accommodation in the application, examination and selection process will be made upon request by calling 707-678-7000. 

Please do not reply to any emails from CalOpps during this process as this correspondence does not come back to our agency.

The City of Auburn is hiring a Dispatcher I/II in the Auburn Police Department.

This position is a crucial component of our 24/7 Dispatch Center, which provides essential safety services to the Auburn community. The incumbent will handle incoming crime reports and dispatch police, fire and medical personnel for both emergency and non-emergency situations. Dispatchers work a shift schedule of six 12-hour shifts and one eight-hour shift each pay period.

For more information about the services that the Auburn Police Department provides to the community, visit:

• www.auburn.ca.gov/168/Police

Dispatchers earn competitive compensation including salary and benefit wages, with opportunities for additional earnings through incentives:

• Dispatcher I Pay Range - $46,134 - $58,864
• Dispatcher II Pay Range - $53,684 - $68,515
• Holiday In Lieu - 5%
• Uniform Allowance - $615 annually
• Longevity pay - 5% at 10 years, 10% at 15 years
• Graveyard Shift - 5%
• Certificate Pay - 2.5% for Dispatcher POST Basic certificate
• Education Incentive - 2.5% for AA/AS degree, 5% for BA/BS degree

SELECTION PROCESS

Applicants will be screened in relation to the qualifications and duties of the position. Candidates deemed highly qualified will be invited to the interview process; meeting minimum qualifications does not guarantee an invitation to the process. The selection process may include a written exercise, skill test, oral board interview exam, Chief’s interview and/or other related components. The selected candidate will be required to complete a comprehensive, job-related background investigation, live scan check and preplacement medical examination.

POSITION SUMMARY

Under supervision (Dispatcher I) or general supervision (Dispatcher II) performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities. Individuals in this class may also be assigned to perform records functions or parking enforcement duties.

DISTINGUISHING CHARACTERISTICS

Dispatcher I is the entry level class in the Dispatcher class series, which is typically used as a training class. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Dispatcher II level and initially exercise less independent discretion and judgment in matters related to work procedures and methods. While in training, work is usually supervised while in progress and fits an established structure or pattern. After initial training period, only occasional instruction or assistance is provided as new or unusual situations arise, with exceptions or changes in procedures explained in detail as they arise. Advancement to the “II” level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff.

Dispatcher II is the full journey level class in the Dispatcher class series performing the full range of dispatcher duties. Positions at this level are distinguished from the Dispatcher I level by independent performance of the range of duties, applying well developed program area knowledge, training new employees, and implementing new procedures. Positions at this level are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Dispatcher II level are normally filled by advancement from the Dispatcher I level.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Receive, classify, and prioritize all incoming calls to the dispatch center including 911 calls and business line class received from citizens requesting service or information; operate a variety of public safety communications equipment including a 911 emergency telephone equipment, computer aided dispatch systems, and multi-channel radio system.
• Evaluate response necessary as dictated by a given request for service; determine nature, location, and priority of calls; operate computer aided dispatch system to create calls for service within response criteria guidelines; assign and dispatch appropriate emergency vehicles, equipment, and personnel in accordance with policies and procedures; transfer calls to other appropriate agency in accordance with established procedures; obtain and dispatch other support services as necessary.
• Maintain contact with all units on assignment through computer aided dispatch; maintain status and location of police field units; maintain computer records of traffic stops and other officer initiated activity.
• Retrieve information from local, state, and national computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles, restraining orders, criminal histories, parolees, and other related information; relay information to officers in the field.
• Operate computer terminals and teletype machine to enter, modify, and retrieve data such as stolen and recovered property, towed and stolen vehicles, missing and unidentified persons, citations, field interviews, driver license and vehicle registration information, and warrants on wanted persons; compose and transmit messages to other agencies.
• Perform a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities including to organize, process, maintain, update, and route a variety of departmental reports, records, and files; operate and maintain the departmental centralized record keeping systems; make inquiries; enter reports; update individual files; update codes.
• Perform a variety of general clerical duties in support of the department; compile, maintain, process, and prepare a variety of records and reports; type transcripts from taped interviews; maintain various files; prepare supplemental reports as directed.
• Operate and maintain Teleminder computer messaging system to notify residents of fire conditions; update phone numbers of residents in specified fire zones.
• Control the security of the police building; operate and monitor internal security system.
• As assigned, serve as dispatch and/or records Training Officer for new dispatchers, police officers, and police reserves; train new police officers, police reserves and new dispatchers on communication and records procedures.
• As assigned, process, evaluate, and distribute police reports and records ensuring that information is released in accordance with related laws and departmental policies.

Records Assignment

• When assigned to Records, perform a variety of duties involved in police records operations including disseminating, maintaining confidentiality, evaluating, copying, and filing police records and reports; process and distribute arrest reports to the District Attorney, juvenile probation offices, and courts in a timely manner; ensure that information is released in accordance with related laws and Police Department policies.
• When assigned to Records, assist the general public and other agencies at the front counter; provide requested forms; issue parking permits and burn permits; collect fees including parking fees and fees for accident or crime reports; release reports as appropriate; make appointments for and process paperwork for sex and narcotic registrants; perform record checks; provide fingerprinting; accept subpoenas and restraining orders; release vehicles; update press board; respond to complaints and inquiries from the general public including to provide directions and variety of information on department policies and functions; refer inquires to appropriate agency or department.
• When assigned to Records, respond to telephone and fax requests from citizens, business, and other agencies; provide assistance and answer questions in response to requests; provide other agencies with criminal history information and reports; transfer calls for service to dispatch as necessary.
• When assigned to Records, respond to mail correspondence; respond to report requests received from insurance agencies and collect fees; respond to various citizen requests that may or may not require a fee; respond to other agency requests including the sealing of juvenile and adult records, subpoenas, and record checks; receive court dispositions of arrests and route to detectives or file with reports; receive evidence dispositions and route to evidence staff member.
• When assigned to Records, prepare, maintain, compile, and compute Uniform Crime Reporting and other statistics; check entries made by other staff for accuracy, make necessary corrections, and notify staff of proper procedure or error.
• When assigned to Records, serve as Agency Coordinator for the Department of Justice on matters pertaining to the use of CLETS, NCIC, and DOJ data bases; train departmental personnel on the policies and procedures of CLETS to ensure compliance with DOJ requirements.

Parking Enforcement Assignment

• When assigned to Parking Enforcement, patrol the City to enforce parking laws and regulations; issue parking citations; as necessary, tow and abate vehicles; testify in court as necessary; respond to calls of disabled motorists and assist in moving vehicle; provide the general public with directions and information regarding facilities and services; assist Downtown and Old Town merchants with parking problems including to attend meetings as liaison for the Department; assist Police Officers in providing traffic control including at accidents, road closures, and disabled motorists.
• Perform related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Operations, services, and activities of a public safety telecommunications and dispatch center.
• Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.
• Law enforcement and emergency service procedures for responding to and handling reported incidents.
• Techniques of questioning for both emergency and non-emergency calls.
• Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
• Functions of the Police Department and other City Departments.
• Geographic features and locations within the area served.
• English usage, spelling, grammar, and punctuation.
• Modern office procedures, methods, and computer equipment.
• Pertinent federal, state, and local laws, codes, and regulations.
• Methods and techniques of telephone etiquette.
• Methods and techniques of conflict resolution.
• Principles and procedures of record keeping.

Ability to:

• Respond to and resolve difficult and sensitive citizen inquiries and complaints.
• Effectively communicate and elicit information from upset and irate callers.
• Make independent decisions that affect the safety of public safety personnel, citizens, and property, such as those involved in determining the urgency of requests received and the appropriate action to take.
• Dispatch police units quickly and effectively.
• Think quickly, calmly, and clearly in emergency situations. 
• Perform multiple tasks simultaneously.
• Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.
• Operate specialized public safety computer systems and applications including the Criminal Justice Information System (CJIS), the National Crime Information Center (NCIC) computer systems, and local CAD/RMS system.
• Read and interpret maps and other navigational resources and give directions.
• Type and enter data accurately at a speed necessary for successful job performance.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Understand and follow oral and written instructions.
• Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.
• Maintain composure, alertness and concentration while working for extended periods of time.
• Compile, maintain, process, and prepare a variety of records and reports.
• Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.
• Listen and comprehend radio transmissions and telephone calls.
• Clearly project voice over radio and telephone. 
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Office and emergency services dispatch center setting with extensive public contact; incumbents are required to work evening, night, weekend and holiday shifts; incumbents may be called back or held over to maintain staffing levels. When assigned to parking enforcement, field environment; travel from site to site; incumbents may be exposed to noise, dust, inclement weather conditions, and potentially hostile environments; extensive public contact.

Physical: Primary functions require sufficient physical ability to work in an office and emergency dispatch center setting; stand or sit for prolonged periods of time; occasionally stoop, bend, kneel, crouch, reach, and twist; push, pull, lift, and/or carry light to moderate weights; operate office equipment including use of computer keyboard; requires a sense of touch, finger dexterity, and gripping with hands and fingers; ability to speak and hear to exchange information. When assigned to parking enforcement, walk for prolonged periods of time; operate assigned equipment and vehicle.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing: Hear in the normal audio range with or without correction.