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DEFINITION

Under general supervision, provides billing, collections, and customer service to members of the public in matters related to ambulance billing. This position interacts with patients and providers and responds to inquiries related to ambulance billing accounts.

DISTINGUISHING CHARACTERISTICS

Incumbents in this class perform extensive form typing, general accounts receivable, and communicates with the public. This position contributes to the effective day-to-day operations of the Fire Department by providing a full range of responsible support to ambulance billing. This position requires and receives minimal supervision.                                                                                                                

EXAMPLES OF DUTIES

Duties may include but are not limited to the following:

• Electronically and manually process claims/bills to patients, insurance companies, and contractual agencies.
• Prepare, review, and transmit accurate information into billing software.
• Post adjustments and payments to patient accounts.
• Research and resolve patient inquiries and insurance denials.
• Communicate with patients, hospitals and EMS staff as necessary to clarify or gather additional information to facilitate the claims process.
• Contact patients to determine causes of delinquencies and resolve past due accounts.
• Assists in the accumulation and review of financial data to be used in preparation of budgets, reports and general financial management activities.
• Type and file a variety of forms, reports, letters and memoranda.
• Operate a variety of office machines including calculators, computers, and copying machines.
• Serve as primary contact for ambulance billing.
• Maintain confidentiality with patient records and files.
• Receive requests and inquiries from and explain city policies to the public.
• May receive and distribute mail.
• May perform clerical duties for department head.
• May be required to work overtime.
• And other related duties as required.

DESIRABLE QUALIFICATIONS

Knowledge of:

• Healthcare systems, including Medicare, Medicaid, HMOs and 3rd party indemnity plan insurers, state and federal regulatory agencies and local human services systems.
• Collection techniques.
• Customer service and bookkeeping principles, practices and methods.
• Microsoft desktop applications including Word, Excel, and Outlook.
• Personable telephone techniques.
• Good English usage, grammar, spelling and pronunciation.
• Bilingual (Spanish) ability highly preferred.

Ability to:

• Compile, analyze, reconcile and verify billing records.
• Assess information, recommend enhancements and assist in implementing new procedures.
• Handle cash.
• Interpret established City policies, regulations and procedures.
• Perform routine clerical duties.
• Make arithmetical calculations rapidly and accurately.
• Operate standard office machines and equipment.
• Understand and carry out oral and written direction.
• Meet the public tactfully and courteously.
• Establish and maintain cooperative working relationships.
• Operate computers and related software applications.
• Perform data entry.
• Maintain confidentiality.
• Handle multiple tasks simultaneously.

MINIMUM QUALIFICATIONS

Experience:

• Two years of increasingly responsible clerical experience involving financial record keeping and public contact. Medical billing experience strongly preferred.  

Education:

• Completion of twelfth grade or equivalent.
• Possession of Certified Ambulance Coder certification within one (1) year of appointment.

SELECTION PROCEDURE

Applications received by the filing date will be reviewed for accuracy, completeness and job-related qualifications.  A limited number of persons whose applications clearly demonstrate they most closely meet the requirements may be invited to participate in the selection process - which may be any combination of written, oral and/or performance exams.  Appointment is subject to successfully passing a background/criminal history check and credit check. Before starting work, applicants must present documentation of their identity and authorization to work in the United States. Following appointment, a minimum six-month probationary period is required as the final phase of the selection process.

APPLICATION PROCESS

Applications are available at Personnel Department, City Hall, 1700 7th Street, Sanger, CA 93657 or www.ci.sanger.ca.us.   Applications must be complete and received prior to the filing deadline.  POSTMARKS ARE NOT ACCEPTED.

Resumes will not be accepted in lieu of a completed application.  All statements made on the application are subject to verification; false statements will be cause for disqualifications or discharge.

AN EQUAL OPPORTUNITY EMPLOYER

WOMEN, MINORITIES & HANDICAPPED INDIVIDUALS ARE

ENCOURAGED TO APPLY

Note:  The provisions of this bulletin do not constitute an expressed or implied contract.  Any provisions contained in this bulletin may be modified or revoked without notice.  Questions regarding this announcement may be directed to the City of Sanger Personnel Department.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The Vallejo Flood and Wastewater District is currently seeking a Human Resources Technician to perform technical and administrative tasks in the areas of recruitment, benefits administration, classification, compensation, employee/labor relations, risk management, safety, and employee training and development. The Tech performs technical and complex administrative level work in the implementation of the District’s human resources, safety and risk programs. They will also provide technical assistance to District employees, supervisors, and management staff in related matters; and perform related work as assigned.

The ideal candidate will have excellent communication skills, be adaptable and flexible to changing priorities, be able to handle multiple assignments, and meet required deadlines.  Attention to detail is a must to be successful in this position.

Police Officer 

$5,793 to $7,392 monthly, paid bi-weekly

Current Base pay includes a 12% increase effective 10/31/2021, per the POA MOU

Base pay increase schedule of 3% effective 7/1/2022 & 7/1/2023 per the POA MOU

See MOU for the multitude of specialty and incentive pays available

POSITION SUMMARY

The City of Ceres is accepting applications for Academy Graduate and current Academy Attendee Police Officers!   Under general supervision, the ideal candidate will perform state and local law enforcement and crime prevention duties and responsibilities; including traffic control and issuing citations; participate in and conduct criminal investigations, and makes arrests; provides support and assistance to special crime prevention and law enforcement programs; and performs a variety of technical and administrative law enforcement services and activities; engages with local Ceres community and contributes to a positive, trustful, and professional Police Department image, and respected relationships with residents, businesses, academic, and other communities throughout the City.   POA (Police Officers Association) Bargaining Group.  Non-Exempt, Sworn Safety FLSA Status.

REPRESENTATIVE DUTIES

· Patrol designated areas of the City in car, by foot, or other means to preserve law and order, discover and prevent the commission of crimes, and enforce traffic and other laws and ordinances; protect real and personal property by providing security checks of residential, business, and public premises; maintain awareness of and remains alert for wanted suspects, known criminals, stolen vehicles, missing persons, traffic violators, and crimes in progress; issue warnings and citations.

· Conduct investigations at scenes of incidents to which summoned or incidents observed; determine what, if any, crime has been committed; identify, collect, preserve, process, and book evidence; locate and interview victims and witnesses; identify and interrogate suspects.

· Contact and cooperate with other law enforcement agencies in matters relating to the apprehension of offenders and the investigation of offenses; may respond to requests for assistance from agencies outside the City for mutual aid in the suppression of civil disturbances, apprehension of criminals, or other related requests.

· Participate in continuous training to enhance law enforcement skills including firearms proficiency, defensive driving skills, apprehension and arrest techniques, investigative skills, and general law enforcement skills.

· Participate in special assignments including Special Weapons and Tactics (SWAT), etc..

· When assigned as a Field Training Officer, train new recruits and lateral police officers; document trainee progress and prepare evaluations; serve as acting field supervisor as assigned.

· When assigned to traffic, patrol assigned areas on a police motorcycle; perform a full range of traffic enforcement duties; observe, monitor, and control routine and unusual traffic conditions; assist and advise motorist; use radar to detect speed; issue citations and warnings; investigate traffic accidents.

· Sign off on citations and Vehicle Identification (VIN) verification.

· Enforce parking regulations; issue citations; tow vehicles that are in violation of codes.

Detective Assignment

· Serve on assigned taskforce including auto theft, gang or drug taskforces; gather knowledge about individuals or groups who are involved in criminal activity in order to understand how they function, describe their current activities, forecast future action they may undertake, and provide intelligence and resources that will eradicate criminal activity; coordinate and participate in multi-jurisdictional intelligence gathering and suppression operations.

· Receive, review, and analyze reports and case information on law enforcement activities requiring special and detailed investigations.

· Coordinate and conduct complete and detailed investigations of crimes involving juveniles and adults, crimes against persons and property including child and elder abuse claims, homicides, rape and assaults with deadly weapons, and crimes involving vice, gaming, and narcotics violations; follow cases from reporting, to arrest, to prosecution.

· Contact, interview, and interrogate victims, complainants, witnesses, suspects, and others involved in cases and incidents; obtain statements, documents, and factual and physical evidence.

· Review information and evidence obtained for presentation in court cases; testify in court concerning evidence and facts gathered during the investigative process.

· Remain on-call during stipulated time periods to respond to incidents that will probably require major investigative follow-up and criminal identification work at the scene of the incident .

· Collect, preserve, maintain, and book evidence and recovered property found that is involved with suspected crimes.

· Hold stakeouts, perform undercover activities, conduct surveillance activities, and other observation assignments.

· Prepare investigative reports and case information; recommend disposition of cases including to discuss recommended disposition of cases with legal authorities.

· Perform related duties as required

WILDFIRE MITIGATION PROJECT COORDINATOR

San Rafael Fire Department

Full-Time (37.5 hours per week)/Fixed-Term Exempt Position

$5,952 - $7,234 per month

Plus excellent benefits

APPLICATION DEADLINE:     Apply by Friday, October 29, 2021 for first consideration – Applications will be reviewed weekly thereafter until position has been filled

The City of San Rafael Fire Department is seeking to fill one (1) full time position of Wildfire Mitigation Project Coordinator.

Under limited supervision, the Wildfire Mitigation Project Coordinator will support the implementation of the San Rafael Wildfire Prevention and Protection Plan and Marin Wildfire Prevention Authority (MWPA) goals; work to improve community disaster preparedness through outreach, education, and engagement; support Emergency Operation (EOC) functions; and augment designated fire prevention and emergency management staff on strategic projects and programs.

Fixed-Term appointments may be made for up to a three-year period with the potential to extend.  Continued appointment in this position is contingent upon funding and job performance.  This is an “at will” position and has limited benefits available.  This position is fully funded through the Marin Wildfire Prevention Authority (MPWA).

Essential Duties and Responsibilities (including but not limited to):

• Implement the San Rafael Wildfire Prevention and Protection Action Plan and San Rafael Marin Wildfire Prevention Authority workplan in an inclusive and equitable manner.
• Draft policies and procedures, plans, and ordinances related to wildfire prevention and mitigation.
• Develop and manage specific projects such as parking box installation, red flag warning education, and volunteer/community events.
• Deliver training and provide subject matter expertise on fuel reduction measures in alignment with environmentally sound/safe practices and existing ordinances.
• Represent the department through collaboration with multiple community-based organizations, partner agencies and varied stakeholders involving wildfire mitigation, prevention, and community preparedness.
• Support emergency alerting and notifications, including educational endeavors and outreach, and database management.
• Support, coordinate, and conduct disaster preparedness and mitigation education through public outreach and training opportunities, including outreach to people with Access and Functional Needs (AFN).
• Support the development, implementation and public education of individual and community evacuation planning.
• Lead the development and operations of community assistance programs focused on wildfire mitigation and prevention such as grant and voucher programs, and direct assistance.
• Support the Defensible Space and Home Hardening Program.
• Other duties as assigned.

Knowledge of:

• Emergency, environmental and fire hazard prevention; principles and practices of emergency management, including hazard identification, mitigation and disaster preparedness; urban interface education/training.
• California Standardized Emergency Management System (SEMS), incident Command System (ICS) and the National Incident Management System (NIMS); Emergency Operation Center (EOC) structure and operating procedures; emergency operations communications systems.
• State and Federal damage reporting and reimbursement procedures; accounting, budgeting, and contract principles and methods; principles and practices of program coordination, development, administration, and evaluation.
• Injury and illness prevention practices (IIPP) as well as pertinent federal, state and local laws, codes and regulations.
• CEQA compliance and environmental best practices.
• Preparing and presenting public information; teaching; and public speaking.

Ability To:

• Prepare and present detailed plans and procedures; develop and present training programs for staff and the public.
• Develop and execute requests for proposals (bids) and contracts.
• Interpret and apply federal, state and local laws, rules and regulations.
• Learn and retain local geography and resources as they relate to wildfire and emergency management planning and operations; stay abreast of wildfire mitigation requirements and standards as well as analyze and evaluate new program techniques.
• Prepare clear and concise reports; express ideas and communicate clearly and concisely, both orally and in writing; coordinate, train, oversee and evaluate staff and volunteers.
• Logically and creatively utilize a variety of analytical techniques to solve complex wildfire mitigation and prevention challenges.
• Participate in the development and administration of department goals, objectives, procedures and budgets; work cooperatively with the public and emergency response agencies.
• Identify and analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals; research, analyze and evaluate new service delivery methods and techniques.
• Work independently and as part of a team, in an office and outdoor environment, to address community needs with empathy, creativity, and openness.
• Deal tactfully and in a cooperative manner with property owners, the public partners, contractors, and City staff to provide a high level of customer service.

Minimum Qualifications:

Required:

• Ability to obtain Wildfire Mitigation Specialist Certification within 6 months of appointment.
• Bachelor’s degree from an accredited college or university with major coursework in emergency management, fire management, public administration, or a related field; OR an equivalent combination of education and experience sufficient to successfully perform the duties and responsibilities of the position.
• Possession of a California Class “C” driver’s license with a satisfactory driving record.   Maintenance of a California driver’s license is a condition of employment.

Desired:

• Three (3) years of technical-level experience in an organization performing emergency management, disaster planning, and/or response, which has provided knowledge of emergency management concepts, terminology and basic procedures OR
• A background in customer service or public service.
• An Advanced Degree
• Certified Program Manager (CPM), Project Management Professional (PMP) certification or similar.
• Bilingual English/Spanish is strongly desired.

Proof of COVID-19 Vaccination:

• MUST be fully vaccinated (two weeks have passed since your second dose of a Pfizer or Moderna vaccine or single dose of Johnson and Johnson) prior to starting as an employee with the City of San Rafael.
• You will be asked to provide documentation from the immunization source showing the date(s) the vaccine was administered.

Disaster Service Workers:

All City of San Rafael employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109).  Employment at the City requires the affirmation of a loyalty oath to this effect.  Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, feel or hold; reach with hands and arms; and talk, hear, taste or smell.  The employee frequently is required to climb or balance and stoop, kneel, crouch or crawl.  The employee is required to walk off trails, up and down steep grades and inclines in heavily vegetated areas of the natural environment in all types of weather conditions.  The employee may lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to focus.  Employee will be issued personal protective equipment (PPE) and is responsible for using the proper PPE in the appropriate environment.    

Interview Process:  The most qualified applicants will be invited to interview.    

Application and Selection Process:  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process.  The examination process may include any or all of the following:  application appraisal and oral board interview examination.  NOTE:  Prior to appointment, candidate must pass a background check/fingerprinting, and DMV check.  To file an application on-line go to www.calopps.org.  Select “Member Agencies”.  Select “Northern Bay Area”.  Select “San Rafael”.

Follow this link to apply for this position:  https://www.calopps.org/san-rafael/job-20177053

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the oral board date.

WILDFIRE MITIGATION SPECIALIST

San Rafael Fire Department

Three (3) Positions Available

Full-Time (37.5 hours per week)/Fixed-Term Position

$67,723 - $83,616 per year

($34.73 - $40.20 per hour)

Limited Benefits Available

APPLICATION DEADLINE:     Apply by Friday, October 29, 2021 for first consideration – Applications will be reviewed weekly thereafter until all three positions have been filled

The City of San Rafael Fire Department is seeking to fill three (3) full-time Wildfire Mitigation Specialist positions with a focus on community risk reduction, defensible space and home hardening.  Each Specialist will serve as the primary public contact and strategist for specific area.

Under limited supervision, the Wildfire Mitigation Specialist will help support San Rafael’s wildfire prevention and mitigation efforts by evaluating and enforcing private property for compliance with the San Rafael Municipal Code; providing information about defensible space and home hardening requirements and recommendations to property-owners; implementing scientifically based best practices; developing and coordinating supportive resources; and working with contractors and City staff to implement strategies and projects.

Fixed-Term appointments may be made for up to a three-year period with the potential to extend.  Continued appointment in this position is contingent upon funding and job performance.  This is an “at will” position and has limited benefits available.  This position is fully funded through the Marin Wildfire Prevention Authority (MPWA).

Essential Duties and Responsibilities (including but not limited to):

• Interpret and enforce provisions of City Ordinances, State Codes and other regulations.
• Perform evaluations of property, vegetation and structures to identify fire code violations, fire hazards; recommend corrective actions; perform follow-up inspections to see that corrective actions have been completed.
• Investigate complaints pertaining to violations of applicable fire codes; issue correction orders as necessary.
• Prepare accurate records and reports; maintain accurate records and files in the City electronic tracking system.
• Enforce and abate to achieve compliance with applicable laws and best practices.
• Provide information and resources to the public concerning wildfire prevention, practices and procedures.
• Support and coordinate resident assistance programs, including but not limited to education, initial grant application review, and chipper days.
• Provide and assist in training programs and public presentations.
• Provide guidance or support to other City staff or vegetation management contractors working for the City.
• May be assigned to support other fire administration, fire operations, fire prevention, environmental management or emergency management related duties as needed.
• May provide guidance to fire mitigation and suppression crews about fie code interpretation, fuel management plans and prescriptions and site evaluation techniques.
• Perform other related duties and responsibilities as assigned by supervisor and within he MWPA mission.

Knowledge of:

• Principles, practices, and techniques of vegetation and land management and wildfire mitigation.
• Principles and techniques of site evaluations and inspection work.
• Environmental best practices.
• Local and State Fire Codes.
• Knowledge of National Fire Protection Association (NFPA) standards.
• Accounting, budgeting, and contract methods and principles.
• Map reading, including topography and basic GIS.
• Office procedures, methods and equipment including Microsoft Office and Google suites, with the specific ability to efficiently use and develop email, calendars, databases, slide decks and word processing.
• Preparing and presenting public information, teaching, and public speaking.
• English grammar, spelling, vocabulary and report writing.

Ability To:

• Identify fire hazards and fire code violations and recommend corrective actions.
• Exercise judgment, suggest alternatives, and negotiate compliance strategies with property owners.
• Identify and analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals; research, analyze and evaluate new service delivery methods and techniques.
• Prepare clear and concise reports; express ideas and communicate clearly and concisely, both orally and in writing.
• Conduct field defensible space evaluation inspections in neighborhoods and navigate uneven terrain in undeveloped areas.
• Apply principles of inclusion, equity and public safety to all program areas.
• Interpret and explain wildfire behavior and mitigation best practices in an inclusive manner to all residents.
• Learn and retain local geography and resources as they relate to wildfire prevention, planning, and operations.
• Work within a team environment, be self-motivated, and complete independent tasks with minimal supervision in a timely manner.
• Apply technical knowledge and follow proper evaluation/inspection techniques.
• Read and interpret site plans and vegetation management plans.
• Enforce fire codes, ordinances, and regulations pertaining to fire prevention and vegetation management with firmness and tact.
• Establish and maintain cooperative working relationships with those contacted in the course of work such as property owners, contractors, the general public and other staff.
• Express ideas and communicate clearly and concisely, both orally and in writing.
• Deal tactfully and in a cooperative manner with property owners, the public, partners, contractors, and City staff to provide a high level of customer service.

Minimum Qualifications Desired

Any combination of experience and training that would likely provide the required knowledge and abilities are qualifying.  A typical way to obtain the knowledge and abilities would be:

• One (1) year or more of responsible experience in a variety of inspection, fire prevention or related inspection work.
• Equivalent to completion of the twelfth (12th) grade, supplemented by college-level fire science or prevention classes.
• Bachelor’s degree strongly preferred with coursework in forestry, fire ecology, natural resource management, public management, environmental and/or climate studies, or related field.
• Certified Wildfire Mitigation Specialist (CWMS) or ability to obtain within six (6) months of appointment.
• ISA Certified Arborist
• Possession of a California Class “C” driver’s license, and satisfactory driving record is required.  Maintenance of a California driver’s license is a condition of employment.

Proof of COVID-19 Vaccination:

• MUST be fully vaccinated (two weeks have passed since your second dose of a Pfizer or Moderna vaccine or single dose of Johnson and Johnson) prior to starting as an employee with the City of San Rafael.
• You will be asked to provide documentation from the immunization source showing the date(s) the vaccine was administered.

Disaster Service Workers:

All City of San Rafael employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109).  Employment at the City requires the affirmation of a loyalty oath to this effect.  Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, feel or hold; reach with hands and arms; and talk, hear, taste, or smell.  The employee is required to walk off trails, up and down steep grades and inclines in heavily vegetated areas of the natural environment in all types of weather conditions.  The employee must frequently lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  Employee will be issued personal protective equipment (PPE) and is responsible for using the proper PPE in the appropriate environment.  Examples of PPE may include a hardhat, hearing protection while in noisy environments, eye protection, and safety shoes.

Interview Process:  The most qualified applicants will be invited to interview.    

Application and Selection Process:  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process.  The examination process may include any or all of the following:  application appraisal and oral board interview examination.  NOTE:  Prior to appointment, candidate must pass a background check/fingerprinting, and DMV check.  To file an application on-line go to www.calopps.org.  Select “Member Agencies”.  Select “Northern Bay Area”.  Select “San Rafael”.

Follow this link to apply for this position:  https://www.calopps.org/san-rafael/job-20177031

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the oral board date.

SELECTION PROCEDURE

All applications will be reviewed to select those applicants whose qualifications appear to most closely match the requirements of the position.  A limited number of qualified applicants may be invited to participate in the subsequent phase(s) of the the recruitment process which may include one or more of the following;  written examination, assessment exercise(s), oral interviews, medical examination, urinalysis, and complete background checks.  Meeting the minimum qualifications does not guarantee selection or advancement in the recruitment process.

THE POSITION

The ideal candidate will be a team-oriented problem-solver with a focus on public service. Recruits enter a training program to develop skills necessary to demonstrate abilities to respond to emergency fire and medical alarms, to protect life and property, to participate in fire suppression training and emergency medical training, to assist with station, apparatus and equipment maintenance, and to do related work as required.

Upon satisfactory completion of probationary period, a Recruit is promoted to the rank of Firefighter, with all benefits entitled.

ESSENTIAL JOB FUNCTIONS

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Under supervision, performs general firefighter duties including, but not limited to:  response to alarms; fire suppression; lifesaving and rescue; vehicle extrication; salvage operations; hazardous materials; emergency medical care; mutual aid assistance; maintenance / inspection / testing of fire fighting equipment; maintenance of  fire station and grounds; participates in required training programs; fire prevention and public education programs; waterway and rescue boat operations; participation in support of the Fire Departments’ various programs provided to residents of Suisun City.

San Rafael Fire Department

Full-Time/40 Hours Per Week/Fixed-Term

$5,952 - $7,234 per month

Plus excellent benefits

APPLICATION DEADLINE:    Apply by Tuesday, September 7, 2021 for first consideration

The City of San Rafael Fire Department and Office of Emergency Services (OES) is seeking to fill the position of Community Disaster Preparedness Coordinator.  This is a three (3) year fixed-term position, with the potential to be extended dependent on available funding and job performance.  This is an “at will” position with benefits available.  The Coordinator will occasionally be required to work nights and/or weekends for scheduled community engagement events or unplanned emergencies.

Under the supervision of the Emergency Manager, the Community Disaster Preparedness Coordinator will coordinate activities associated with disaster preparedness and emergency management, with a focus on community preparedness and wildfire prevention and response.  The Coordinator will work to improve community disaster preparedness and resiliency through outreach, education, engagement, and empowerment; support the San Rafael Community Emergency Response Team (CERT) program; support Firewise communities and Neighborhood Response Groups (NRG’s); support Emergency Operation Center (EOC) functions; and augment designated fire-prevention and emergency management staff on strategic projects and programs.  This position is a highly public facing position and the successful candidate will demonstrate emotional intelligence, ability to engage and influence others an interest in training and educating others, and professionalism.  The Community Disaster Preparedness Coordinator is expected to be a strategic problem-solver with the ability to nimbly jump in and participate in any variety of tasks or duties that help enhance preparedness, prevention, and safety.

Essential Duties and Responsibilities:

• Assist in the development and implementation of public awareness programs regarding disaster preparedness and wildfire safety.
• Develop educational materials and make presentations to business, professional and community groups; speak to groups of various ages, educational levels, and socio-economic backgrounds.
• Coordinate the development, implementation, and maintenance of various community-based emergency preparedness programs, including but not limited to wildfire preparedness, Neighborhood Response Groups, Get Ready and Firewise.
• Support and coordinate San Rafael CERT program, including database management, meeting facilitation, as well as training and exercise development and implementation.
• Plan, organize, review, evaluate, and personally perform activities to implement a variety of emergency preparedness and disaster recovery programs and procedures under the NIMS/SEMS/ICS models.
• Support emergency alerting and notifications, including educational endeavors, outreach, signage, and database management; work to increase understanding and voluntary engagement in emergency notification programs such as Alert Marin and Zone Haven.
• Facilitate the preparation, maintenance, and distribution of a current Emergency Operations Plan in collaboration with local and regional partners
• Address the needs and inquiries of residents in a compassionate, articulate, and reasonable manner.
• Represent the department through collaboration with multiple community-based organizations, partner agencies and varied stakeholders involving emergency and non-emergency settings.
• Seek and participate in the development of various community preparedness and emergency management grants and supplemental resources opportunities.
• Assist in the development and maintenance of the City’s Emergency Operations Center (EOC) and alternate EOC staff during exercises and emergency response activations.
• Support the development, execution, and after-action evaluations of City and community-based drills and exercises, including but not limited to evacuation drills and EOC exercises.
• Participates in the development and implementation of budgets for emergency preparedness activities.
• Related duties as assigned.

Knowledge of:

• The Whole Community approach to disaster preparedness, including resources and engagement strategies.
• State and Federal regulations pertaining to disaster and civil defense planning and preparedness and advises management regarding compliance with such regulations.
• California Standardized Emergency Management System (NIMS); Emergency Operations Center (EOC) structure and operating procedures; emergency operations communications systems.
• Emergency, environmental and fire hazard prevention; principles and practices of emergency management, including hazard identification, mitigation, and disaster preparedness; urban interface education/training.
• Office procedures, methods and equipment including Microsoft Office and Google suites, with the specific ability to efficiently use and develop email, calendars, databases, slide decks, and word processing.
• Curriculum development, effective instructional and presentation delivery strategies, and the development of instructional materials.

Ability To:

• Communicate clearly and concisely, orally and in writing; prepare clear and concise reports.
• Be self-motivated and motivate others to achieve preparedness; work on a team and independently to complete assigned duties and responsibilities in a timely manner.
• Multi-task and effectively prioritize a variety of projects and objectives to meet target outcomes and deadlines.
• Logically and creatively utilize a variety of techniques to solve complex emergency preparedness challenges.
• Learn and retain local geography and resources as they relate to emergency management planning and operations.
• Gain the respect, confidence and cooperation of the public, City employees, and partners; maintain effective working relationships with those contacted in the course of work
• Interpret and explain emergency management and wildfire safety concepts in an accessible manner to residents and community organizations.
• Coordinate, train, oversee, and support volunteers.
• Apply principles of inclusion, equity, and public safety.
• Work cooperatively with the public, fire, law enforcement, and other emergency response organizations.
• Research, analyze and evaluate new service delivery methods and techniques to better meet objectives and actualize Together San Rafael Principals.

Education and Experience:

• Bachelor’s degree (or equivalent experience) from an accredited college or university with a major in Emergency Management, Public Administration, Business Administration, Communications, or related field of study is preferred.
• Two (2) years of experience in emergency management, community preparedness, or wildfire prevention, preferably in a government setting, or closely related field.  Additional related specialized training or certification may, at the sole discretion of the City, be substituted for required work experience.
• Must possess and maintain a valid California driver’s license, with a satisfactory driving record.
• Bilingual English/Spanish is desired.

Interview Process:  The most qualified applicants will be invited to interview.    

Application Process:  To file an application on-line go to www.calopps.org.  Select “Member Agencies”.  Select “City of San Rafael”. 

Follow this link to submit your application:  https://www.calopps.org/san-rafael/job-20155420

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.  Such accommodations must be requested by the applicant. 

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