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DEFINITION

Under general supervision, provides billing, collections, and customer service to members of the public in matters related to ambulance billing. This position interacts with patients and providers and responds to inquiries related to ambulance billing accounts.

DISTINGUISHING CHARACTERISTICS

Incumbents in this class perform extensive form typing, general accounts receivable, and communicates with the public. This position contributes to the effective day-to-day operations of the Fire Department by providing a full range of responsible support to ambulance billing. This position requires and receives minimal supervision.                                                                                                                

EXAMPLES OF DUTIES

Duties may include but are not limited to the following:

• Electronically and manually process claims/bills to patients, insurance companies, and contractual agencies.
• Prepare, review, and transmit accurate information into billing software.
• Post adjustments and payments to patient accounts.
• Research and resolve patient inquiries and insurance denials.
• Communicate with patients, hospitals and EMS staff as necessary to clarify or gather additional information to facilitate the claims process.
• Contact patients to determine causes of delinquencies and resolve past due accounts.
• Assists in the accumulation and review of financial data to be used in preparation of budgets, reports and general financial management activities.
• Type and file a variety of forms, reports, letters and memoranda.
• Operate a variety of office machines including calculators, computers, and copying machines.
• Serve as primary contact for ambulance billing.
• Maintain confidentiality with patient records and files.
• Receive requests and inquiries from and explain city policies to the public.
• May receive and distribute mail.
• May perform clerical duties for department head.
• May be required to work overtime.
• And other related duties as required.

DESIRABLE QUALIFICATIONS

Knowledge of:

• Healthcare systems, including Medicare, Medicaid, HMOs and 3rd party indemnity plan insurers, state and federal regulatory agencies and local human services systems.
• Collection techniques.
• Customer service and bookkeeping principles, practices and methods.
• Microsoft desktop applications including Word, Excel, and Outlook.
• Personable telephone techniques.
• Good English usage, grammar, spelling and pronunciation.
• Bilingual (Spanish) ability highly preferred.

Ability to:

• Compile, analyze, reconcile and verify billing records.
• Assess information, recommend enhancements and assist in implementing new procedures.
• Handle cash.
• Interpret established City policies, regulations and procedures.
• Perform routine clerical duties.
• Make arithmetical calculations rapidly and accurately.
• Operate standard office machines and equipment.
• Understand and carry out oral and written direction.
• Meet the public tactfully and courteously.
• Establish and maintain cooperative working relationships.
• Operate computers and related software applications.
• Perform data entry.
• Maintain confidentiality.
• Handle multiple tasks simultaneously.

MINIMUM QUALIFICATIONS

Experience:

• Two years of increasingly responsible clerical experience involving financial record keeping and public contact. Medical billing experience strongly preferred.  

Education:

• Completion of twelfth grade or equivalent.
• Possession of Certified Ambulance Coder certification within one (1) year of appointment.

SELECTION PROCEDURE

Applications received by the filing date will be reviewed for accuracy, completeness and job-related qualifications.  A limited number of persons whose applications clearly demonstrate they most closely meet the requirements may be invited to participate in the selection process - which may be any combination of written, oral and/or performance exams.  Appointment is subject to successfully passing a background/criminal history check and credit check. Before starting work, applicants must present documentation of their identity and authorization to work in the United States. Following appointment, a minimum six-month probationary period is required as the final phase of the selection process.

APPLICATION PROCESS

Applications are available at Personnel Department, City Hall, 1700 7th Street, Sanger, CA 93657 or www.ci.sanger.ca.us.   Applications must be complete and received prior to the filing deadline.  POSTMARKS ARE NOT ACCEPTED.

Resumes will not be accepted in lieu of a completed application.  All statements made on the application are subject to verification; false statements will be cause for disqualifications or discharge.

AN EQUAL OPPORTUNITY EMPLOYER

WOMEN, MINORITIES & HANDICAPPED INDIVIDUALS ARE

ENCOURAGED TO APPLY

Note:  The provisions of this bulletin do not constitute an expressed or implied contract.  Any provisions contained in this bulletin may be modified or revoked without notice.  Questions regarding this announcement may be directed to the City of Sanger Personnel Department.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The Vallejo Flood and Wastewater District is currently seeking a Human Resources Technician to perform technical and administrative tasks in the areas of recruitment, benefits administration, classification, compensation, employee/labor relations, risk management, safety, and employee training and development. The Tech performs technical and complex administrative level work in the implementation of the District’s human resources, safety and risk programs. They will also provide technical assistance to District employees, supervisors, and management staff in related matters; and perform related work as assigned.

The ideal candidate will have excellent communication skills, be adaptable and flexible to changing priorities, be able to handle multiple assignments, and meet required deadlines.  Attention to detail is a must to be successful in this position.

Office Aide

$20.00 - $29.72 per hour

Part-Time/No Benefits

20 hours per week

(May not exceed 1,000 hours worked in a fiscal year)

APPLICATION DEADLINE:  Apply by Monday, December 20, 2021, for first consideration

The Community Development Department is looking to fill an Office Aide position to join our team.  This is a part-time temporary (no benefits available) clerical position that will provide general office support for a 4 to 6-month period.  This is an ideal opportunity for someone interested in exploring a career in local government.  

This position performs the following essential job duties:

• Greet customers
• Answer calls and online messages from the public
• File management
• Assist with department’s public noticing, social media and other outreach efforts
• Creating promotional graphics and procedures
• Perform permit intake and data entry as needed
• Other duties as assigned

Must have knowledge of/ability to:

• Knowledge of principles of great customer service
• Knowledge of Microsoft Office
• Knowledge of standard office administration practices and procedures
• Knowledge of operation of common office equipment
• Ability to prepare and maintain records and files
• Ability to perform clerical work and administrative tasks
• Ability to understand and follow oral and written directions
• Ability to answer telephones and in person customer inquiries courteously and efficiently
• Ability to perform routine clerical duties
• Ability to operate computer software

• High school diploma or equivalent, AND
• Two (2) years related office or customer service experience and/or training OR
• Combination college level course work and related experience with demonstrated ability to perform the required work.

APPLICATION AND SELECTION PROCESS: 

City of San Rafael application is required.  Resumes do not substitute for the City application.  To file an application, go to:  www.calopps.org.  Select “Member Agencies”.   Select “San Rafael”.  Follow this link to apply: https://www.calopps.org/san-rafael/job-20190081

This is a temporary/Limited Duration position

Positions in the Community Services Officer I/II classification series are funded by the City's General Fund, allocated to the Police Department Budget.

Special Pay Incentives:

• Premium Pay – An additional $2/hour for all miscellaneous employees, paid through June 30, 2023.

Community: Located nearly halfway between San Francisco and Sacramento, Suisun City is a hidden gem of the Bay Area. Suisun City is accessible from Interstate 80 via Highway 12 and Amtrak’s Capitol Corridor commuter rail stop at the Train Depot, right to the heart of the City’s historic Waterfront District, making it a prime location for job seekers as well as homeowners. The community is a unique destination for a Bay Area day trip, an overnight getaway or a place to work, particularly with its reverse commute for inner Bay Area residents. Residents of this mostly bedroom community take great pride in their full-service public safety services provided by the Police and Fire Departments.

The Department: The Suisun City Police Department is a progressive and proactive law enforcement agency. As a result of its proximity to neighboring jurisdictions, the employees of the Suisun City Police Department remain extremely busy as they address the needs of the community. Candidates interested in testing for this limited duration position must be prepared to take on the challenges of a fast-paced work environment serving Suisun City residents.

The Position: Under supervision (Community Services Officer I) or general supervision (Community Services Officer II)  provides a wide variety of non-sworn technical and administrative law enforcement support services in support of Police Department operations and services including in the areas of parking enforcement, code enforcement, responding to assigned calls for service, writing reports, fingerprinting and narcotic offender/sex offender registrations; and provides other support and assistance to other non-sworn functions and activities of the Police Department.

Police Officer 

$5,793 to $7,392 monthly, paid bi-weekly

Current Base pay includes a 12% increase effective 10/31/2021, per the POA MOU

Base pay increase schedule of 3% effective 7/1/2022 & 7/1/2023 per the POA MOU

See MOU for the multitude of specialty and incentive pays available

POSITION SUMMARY

The City of Ceres is accepting applications for Academy Graduate and current Academy Attendee Police Officers!   Under general supervision, the ideal candidate will perform state and local law enforcement and crime prevention duties and responsibilities; including traffic control and issuing citations; participate in and conduct criminal investigations, and makes arrests; provides support and assistance to special crime prevention and law enforcement programs; and performs a variety of technical and administrative law enforcement services and activities; engages with local Ceres community and contributes to a positive, trustful, and professional Police Department image, and respected relationships with residents, businesses, academic, and other communities throughout the City.   POA (Police Officers Association) Bargaining Group.  Non-Exempt, Sworn Safety FLSA Status.

REPRESENTATIVE DUTIES

· Patrol designated areas of the City in car, by foot, or other means to preserve law and order, discover and prevent the commission of crimes, and enforce traffic and other laws and ordinances; protect real and personal property by providing security checks of residential, business, and public premises; maintain awareness of and remains alert for wanted suspects, known criminals, stolen vehicles, missing persons, traffic violators, and crimes in progress; issue warnings and citations.

· Conduct investigations at scenes of incidents to which summoned or incidents observed; determine what, if any, crime has been committed; identify, collect, preserve, process, and book evidence; locate and interview victims and witnesses; identify and interrogate suspects.

· Contact and cooperate with other law enforcement agencies in matters relating to the apprehension of offenders and the investigation of offenses; may respond to requests for assistance from agencies outside the City for mutual aid in the suppression of civil disturbances, apprehension of criminals, or other related requests.

· Participate in continuous training to enhance law enforcement skills including firearms proficiency, defensive driving skills, apprehension and arrest techniques, investigative skills, and general law enforcement skills.

· Participate in special assignments including Special Weapons and Tactics (SWAT), etc..

· When assigned as a Field Training Officer, train new recruits and lateral police officers; document trainee progress and prepare evaluations; serve as acting field supervisor as assigned.

· When assigned to traffic, patrol assigned areas on a police motorcycle; perform a full range of traffic enforcement duties; observe, monitor, and control routine and unusual traffic conditions; assist and advise motorist; use radar to detect speed; issue citations and warnings; investigate traffic accidents.

· Sign off on citations and Vehicle Identification (VIN) verification.

· Enforce parking regulations; issue citations; tow vehicles that are in violation of codes.

Detective Assignment

· Serve on assigned taskforce including auto theft, gang or drug taskforces; gather knowledge about individuals or groups who are involved in criminal activity in order to understand how they function, describe their current activities, forecast future action they may undertake, and provide intelligence and resources that will eradicate criminal activity; coordinate and participate in multi-jurisdictional intelligence gathering and suppression operations.

· Receive, review, and analyze reports and case information on law enforcement activities requiring special and detailed investigations.

· Coordinate and conduct complete and detailed investigations of crimes involving juveniles and adults, crimes against persons and property including child and elder abuse claims, homicides, rape and assaults with deadly weapons, and crimes involving vice, gaming, and narcotics violations; follow cases from reporting, to arrest, to prosecution.

· Contact, interview, and interrogate victims, complainants, witnesses, suspects, and others involved in cases and incidents; obtain statements, documents, and factual and physical evidence.

· Review information and evidence obtained for presentation in court cases; testify in court concerning evidence and facts gathered during the investigative process.

· Remain on-call during stipulated time periods to respond to incidents that will probably require major investigative follow-up and criminal identification work at the scene of the incident .

· Collect, preserve, maintain, and book evidence and recovered property found that is involved with suspected crimes.

· Hold stakeouts, perform undercover activities, conduct surveillance activities, and other observation assignments.

· Prepare investigative reports and case information; recommend disposition of cases including to discuss recommended disposition of cases with legal authorities.

· Perform related duties as required

RECREATION LEADER

Reception/Customer Service

$14.25 to $15.71 Per Hour

Monday to Friday, 12 p.m. to 7 p.m.

Part-Time

First Review of Application Will Be: October 22, 2021

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

summary Description

Under the direction of the Senior Recreation Leader or an assigned supervisor/coordinator, the Recreation Leader is responsible for assisting in front office an phones; organizing and leading activities for children and adults in the City’s recreation programs including youth and adult programs, aquatics programs and senior programs; or when assigned to site responsibilities, monitoring the public and private use of city-owned facilities. Such use may include, but is not limited to, meetings, weddings, parties, dances, recreational events, etc. This position will provide excellent customer service both internally and externally at all times and can require set-up and clean-up for scheduled activities.  This is an at-will, intermittent, part-time, hourly wage position without City-paid benefits. Some evening and weekend work may be required.

representative Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices:

When assigned to Recreation Activities

1. Implement all daily activities of the program as assigned, including carrying out program schedule, participating in all program activities, monitoring and enforcing rules and regulations, maintaining a safe environment and collecting any necessary paperwork.
2. Assist Senior Recreation Leader in implementing program objectives and collecting relevant data.
3. Assist with maintaining on-site safety for participants, observers, volunteers and other involved in the program.
4. Instruct program participants in rules, model appropriate behavior and monitor strict adherence to program guidelines and enforce rules.
5. Exercise sound judgment in addressing behavior problems.
6. Responsible for appropriate use, maintenance and storage of all program supplies and equipment.
7. Establish and maintain a respectful and courteous working relationship with participant, volunteers, staff and those contacted in the course of work.
8. Exhibit enthusiasm for the program.
9. Perform other program related duties as assigned.

When assigned to Facilities/Site Monitoring

1. Monitor the use of city owned facilities and ensure the strict adherence to the rules governing the use of city facilities.
2. Responsible for the appropriate use, minor repair of, and proper storage of supplies and equipment used in city facilities.
3. Coordinate facility arrangements with instructors, rental groups and maintenance personnel.
4. Track equipment issued during rentals.
5. Provide excellent customer service to all customers, employees, citizens and guests using city facilities.
6. Ensure that facilities and restrooms are properly cleaned and ready for the next scheduled use.
7. Inspect facility for potential safety hazards, eliminate and/or report such hazards.
8. Assist in the setup, takedown and cleanup processes as needed.
9. Routinely adhere to and maintain a positive attitude towards City and Department goals.
10. Perform related work as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Principles of excellent customer service.

Basic computer applications such as word processing and data entry.

Methods and techniques of proper phone etiquette.

Principles of public relations.

First Aid/CPR

Ability to:

Learn the organization, operation, and services of the City and of outside agencies as necessary to assume assigned responsibilities.

Learn to correctly interpret and apply general administrative and departmental policies and procedures as well as program requirements.

Effectively utilize various software applications including word processing and data entry.

Establish and maintain a variety of files and records.

Respond tactfully, clearly, concisely, and appropriately to inquiries from other City staff, the general public, and outside agencies.

Demonstrate enthusiasm and excitement about working as a team member.

Work nights and weekends as needed to perform the job duties.

Understand and carry out oral and written directions.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Possession of high school diploma or GED certificate.

Experience:

Experience in a sales or customer service role dealing with the public.

REQUIREMENTS

A valid California Driver License.

physical demands and WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office or event facility environment with extensive public contact and frequent interruptions.

Physical: Primary functions require sufficient physical ability and mobility to work in an office or event facility setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift up to 50 lbs., carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information. Ability to move furniture including chairs, tables, set-up/take down stages, dance floors and other related physical duties.

Vision: See in the normal visual range with or without correction.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Hearing: Hear in the normal audio range with or without correction.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Office Aide

$20.50 - $25.60 per hour – depending upon experience

Temporary/Part-Time/No Benefits

APPLICATION DEADLINE:  Apply by Friday, August 20, 2021, for first consideration

The Library and Recreation Department is looking to a part-time temporary clerical position (20 hours per week).  Specific needs of this department are candidates with exceptional communication skills, ability to deal directly with the public and work with diverse populations.  Bilingual is preferred.

This position performs the following essential job duties:

• Providing clerical support to the Library and Recreation Department
• Record keeping
• Filing
• Greeting customers
• Answering telephones
• Registering clients for classes
• Entering facility reservations
• Performs related duties as required

To be eligible for this position you must have knowledge of:

• Microsoft Office
• Standard office administrative practices and procedures
• Operation of common office equipment

To be eligible for this position you must have the ability to:

• Prepare and maintain records and files.
• Perform clerical work & administrative tasks.
• Understand and follow oral and written directions.
• Answer telephones and in person customer inquiries courteously and efficiently.
• Perform routine clerical duties.
• Operate computer software.

• High school diploma or equivalent AND
• Two (2) years related experience and/or training OR
• Equivalent combination of education and experience
• Bilingual is preferred

APPLICATION AND SELECTION PROCESS: 

City of San Rafael application is required.  Resumes do not substitute for the City application.  To file an application, go to:  www.calopps.org.  Select “Member Agencies”.   Select “San Rafael”.  Follow this link to apply:   https://www.calopps.org/san-rafael/job-20148816

Positions in the Public Safety Dispatcher Classification are funded by the City's General Fund, allocated to the Police Department Budget.

Special Pay Incentives:

• Premium Pay – An additional $4/hour for all dispatch personnel, paid through June 30, 2023.

Community

Located nearly halfway between San Francisco and Sacramento, Suisun City is a hidden gem of the Bay Area. Suisun City is accessible from Interstate 80 via Highway 12 and Amtrak’s Capitol Corridor commuter rail stop at the Train Depot, right to the heart of the City’s historic Waterfront District, making it a prime location for job seekers as well as homeowners. The community is a unique destination for a Bay Area day trip, an overnight getaway or a place to work, particularly with its reverse commute for inner Bay Area residents. Residents of this mostly bedroom community take great pride in their full-service public safety services provided by the Police and Fire Departments.

The Department: The Suisun City Police Department is a progressive and proactive law enforcement agency. As a result of its proximity to neighboring jurisdictions, the employees of the Suisun City Police Department remain extremely busy as they address the needs of the community. Candidates interested in testing for this position must be prepared to take on the challenges of a fast-paced work environment serving both the Police and Fire Departments.

The Position: Under supervision (Public Safety Dispatcher I) or general supervision (Public Safety Dispatcher II)  the incumbent performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatches appropriate units and coordinates response of emergency personnel; maintains, processes, and distributes police records; operates a variety of telecommunications equipment, including radio, telephone, and CAD systems; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities.

Essential Job Functions

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Receives, classifies, and prioritizes all incoming emergency calls for service to the dispatch center including 911 calls and business line calls received from citizens requesting service or information; operates a variety of public safety communications equipment including 911 emergency telephone equipment, computer aided dispatch systems, and multi-channel radio systems; dispatches police and fire units and personnel.
• Performs a variety of duties involved in police records operations including disseminating, maintaining confidentiality, evaluating, copying, and filing police records and reports; processes and distributes arrest reports to the District Attorney, juvenile probation offices, and courts in a timely manner; ensures that information is released in accordance with related laws and Police Department policies.
• Evaluates response necessary as dictated by a given request for service; determines nature, location, and priority of calls; operates computer aided dispatch system to create calls for service within response criteria guidelines; assigns and dispatches appropriate police, fire, or other emergency vehicles, equipment, and personnel in accordance with policies and procedures; transfers calls to other appropriate agency in accordance with established procedures; obtains and dispatches other support services as necessary.