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General

The Manager, Government and Community Affairs reports to the Director, Government and Community Affairs and is responsible for strategic development and management of government and community relations with a primary focus on the San Mateo County Transportation Authority (SMCTA), with additional work on San Mateo County Transit District (SamTrans) and the San Mateo County Express Lanes Joint Powers Authority (SMCEL-JPA). This position will focus on local agency, stakeholder, and community engagement and assist with regional, state, and federal efforts. 

Essential Functions & Duties

 

• Plan and execute robust, diverse, and inclusive broad-based communications and direct engagement with relevant communities; primary focus is capital construction projects for SMCTA, SamTrans, and SMCEL-JPA, secondary focus is engagement for strategic planning projects; work closely with technical staff and supervise consultant work.
• Lead GCA communications support for strategic planning and capital construction projects the SMCTA is providing technical assistance on.
• Build support for projects, manage agency relationships and lead engagement with residents and local stakeholders including elected officials, cities, business, and community groups.
• Monitor responses to projects and engage cross functional teams to ensure clear and timely communication on key policy, project, or planning goals and to respond to stakeholder and community requests and concerns.
• Provide strategic guidance to agency leadership and teams on areas ranging from community opposition to a specific project to Federal funding.
• Manage state and/or federal lobbyists, prepare the annual state and federal legislative program, and provide support for grant and other funding applications.
• Assist in overall departmental management including budgeting and department policy development.
• Supervise SamTrans/TA Government and Community Affairs staff.  Hire, mentor, and take appropriate corrective and/or disciplinary action.  Ensure EEO policies and procedures are followed. Participate in the selection of staff.  Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.

EXAMPLES OF DUTIES:

• Develop and execute Public Outreach Plans for capital construction, strategic planning, and transportation tax revenue projects; lead cross-functional teams of staff and consultants; track deliverables and deadlines.
• Meet with stakeholders to identify questions and concerns; work with internal staff and consultants to develop appropriate responses and resolutions. 
• Work on development and execution of transportation funding revenue measures; coordinate with internal and external stakeholders; gather community feedback and identify key issues; manage consultant deliverables and deadlines. 
• Incorporate working with paid community-oriented groups into engagement process. 
• Represent agency both internally and externally; participate in meetings and present information.
• Write, review, edit, and approve collateral materials, including webpage content, presentations, fact sheets, project updates, work notices, and newsletters. 
• Manage staff and report progress on projects to Government and Community Affairs Director. 
• Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities.
• Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. 
• Perform other duties as assigned. 

A Dispatcher I is a civilian employee of the Police Department who performs a variety of tasks in the Department’s Support Services Division. The Dispatcher I receives incoming calls for police assistance and response; acts as a primary Dispatcher when appropriate; performs a variety of general support duties related to police communications; completes a wide variety of general clerical duties.

Examples of Duties:

The Dispatcher I duties may include, but are not limited to, the following:

Answer emergency and non-emergency police related phone calls, help prioritize requests for service based upon available resources, receive radio requests and handle accordingly, type, process and file a wide variety of reports and materials including memos, letters, complaints, declarations, warrants, citations, crime and traffic reports.  Assists Department personnel and the public in person and by phone performing record checks, collecting fees and mailing requested reports to outside agencies in accordance with established regulations.   A Dispatcher I may be assigned to work various hours, shifts, holidays, weekends and overtime.

Typical Qualifications:

A combination of education and work experience including 2-3 years of general office work involving typing of varied materials, public contact, general filing and basic record keeping; type at least 40 wpm net.  Knowledge of business English, spelling; modern office practices and procedures; record keeping. Ability to learn assigned clerical tasks readily and to adhere to prescribed routine; write English legibly; establish and maintain effective working relationships with other employees and the general public; type and learn the operation of other standard office equipment; a willingness to work varying shifts; and to learn radio dispatching skills. 

Salary & Benefits

The City of Pleasant Hill offers a comprehensive salary and benefits program. For detailed benefit information, please review the Memorandum of Understanding between the City and Pleasant Hill Police Association.

• Salary: $6,681 - $8,612 per month.
• Health/Medical Benefit: Choice of coverage with Kaiser or Blue Shield. The City pays 80% of monthly premiums at each coverage level. In lieu of medical coverage, the City will contribute $400 (employee only coverage) or $500 (employee + 1 coverage) or $600 (family coverage) into a MissionSquare 457 deferred compensation plan.
• Dental & Vision: City-paid for employee and eligible dependents.
• CalPERS Retirement: Enrollment in 2% @ 60 (Classic Member) or 2% @ 62 (PEPRA New Member).
• MissionSquare Deferred Compensation & Roth IRA Plans: Voluntary plans available.
• Retiree Health Savings (RHS) Plan: City contributes $100.45 /month.
• Life Insurance: City-paid life insurance coverage ($50,000).
• Long Term Disability: City-paid long-term disability coverage. 
• Medicare: Employees contribute 1.45% to Medicare with employer match. 
• Flexible Spending Account (Section 125 Plan): Dependent care and out-of-pocket medical costs may be paid on a pre-tax basis.
• ScholarShare 529: College Savings Plan available to all employees.
• Wellness: Program that offers fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources.
• Employee Assistance Program (EAP): Confidential and voluntary benefit provided to all employees, includes counseling and referral services. 
• Uniform Allowance: $1,136 per year, adjusted annually per cost of living.
• Shift Differential Pay: 5% of the employee’s base hourly wage.
• Educational Degree Incentive: 1.25% AA Degree or 60 semester/90 quarter units; 5% Bachelor’s Degree or 120 semester/180 quarter units; 7.5% MA/MS Degree.
• Educational Expense Reimbursement: City will reimburse for tuition, books and technology upgrades up to $500 per semester or quarter.
• Bilingual Pay: $75/month, eligible employees.
• On Duty Exercise Program: 1 hour per shift. 
• Holidays: City recognizes 14 paid holidays per year.
• Sick Leave: Earned at the rate of one day per month, with no maximum accrual.
• Vacation: Earned at the rate of one day per month in the first year, increasing with service years; Lateral accrual rate may include years of service at former agency.
• The City does not participate in Social Security. 

Application & Selection Process

Applications are only accepted online. https://www.governmentjobs.com/careers/pleasanthillca

Typing certification of 40 wpm net (5 minute test taken within the last 12 months) is required.  Certificates will only be accepted from a recognized business, adult school, or employment agency. Online typing test results will not be accepted. Applications received without a valid typing certificate, or not meeting the minimum words per minute (40 wpm net) will not be considered and applicants will not be contacted to correct the deficiency.

CONTINUOUS RECRUITMENT: Applications will be reviewed on an ongoing basis.  You must ensure complete submission of employment application and typing certificate as recruitment may close at any time. 

Applicants who meet the minimum qualifications may be invited to take an online Dispatcher CritiCall test and will be notified by email of their scheduled testing date.  The most qualified applicants based on background and experience as evidenced by their application, and those with a passing score on the online test, may be invited for an oral board interview, which is weighted 100%. To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member.

A thorough background check, as well as a physical, including a drug screen, psychological evaluation, and polygraph exam will be conducted on the top candidates prior to appointment consideration.  Failure to achieve a qualifying score on any portion of the examination process will eliminate a candidate from further consideration.

Immigration Reform & Control Act

To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

Equal Opportunity Employer

The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department.

Recruitment Contacts:  Sgt. Kevin Tillman, (925) 288-4644, ktillman@pleasanthillpd.org or Colleen Duran, HR Analyst, (925) 671-5294, cduran@phillca.gov

Work for the City of Sunnyvale: The Heart of the Silicon Valley!

 

Visitors and residents enjoy Sunnyvale’s beautiful and clean setting with a mix of suburban and urban land uses, efficient, high-quality city services, low crime rate, quality schools and 18 prize-winning parks.

 

The City of Sunnyvale has an exciting opportunity for an Assistant Planner to join its Planning Division in the Community Development Department. Under direction of a Principal Planner or Planning Officer, the Assistant Planner performs professional work including review of staff-level and minor projects, assistance to the public at the One Stop counter; and performs related work as required. Teamwork and collaboration are at the heart of the Planning Division. A candidate with great interpersonal skills, a strong work ethic, and the ability to thrive in a fast-paced and challenging work environment is desired.

 

Working for the City of Sunnyvale as an Assistant Planner is an opportunity to develop and grow in a collaborative, supportive and forward-thinking team environment.

 

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire.  The position opens Thursday, December 18, 2025and final filing date is Thursday, January 22, 2026 5:00 PM or after receiving 75 qualified applicants, whichever is first. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

 

Salary:

$45.70 - $58.32 Hourly

Work for the City of Sunnyvale: The Heart of the Silicon Valley!

 

Visitors and residents enjoy Sunnyvale’s beautiful and clean setting with a mix of suburban and urban land uses, efficient, high-quality city services, low crime rate, quality schools and 18 prize-winning parks.

 

We are looking for an Associate Planner with strong current and/or policy planning experience to join the Planning team in Sunnyvale. Under direction of a Principal Planner or Planning Officer, the Associate Planner performs professional work including project review, public assistance at the One Stop counter, environmental review, general plan updates, plan preparation and review, long-range and land use policy studies, and plan adoption; and performs related work as required. Teamwork and collaboration are at the heart of the Planning Division. A candidate with great interpersonal skills, a strong work ethic, and the ability to thrive in a fast-paced and challenging work environment is desired.

 

Working for the City of Sunnyvale as an Associate Planner is an opportunity to develop and grow in a collaborative, supportive and forward-thinking team environment.

 

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire.  The position opens Thursday, December 18, 2025and final filing date is Thursday, January 22, 2026 5:00 PM or after receiving 75 qualified applicants, whichever is first. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

 

Salary:

$54.98 - $70.17 Hourly

                             

Are you looking for a fast-paced, rewarding career in public safety? Join our Police Department as a 9-1-1 Dispatcher Trainee and become an essential part of the emergency response team!

Make a difference every day in this role, you'll provide life-saving services, connect those in need with critical assistance, and help ensure the safety and well-being of our community.

Paid Training Provided!

We equip you with the skills to handle emergency & non-emergency calls, dispatch police officers, and operate advanced communication systems.

                                     POSITION DETAILS:

• Salary Range: $26.51/hour with excellent benefits

• Promotion Opportunity: Police Dispatcher at $29.96/hour with excellent benefits

• Growth Potential: Up to $79,539/year ($38.24/hour)

• Cost of Living Adjustment: 3% increase effective July 13, 2026

• Schedule: 10-hour shifts, 4 days per week, rotating every four months

• Requirements: Must be able to work nights, weekends, and holidays

 

                         MINIMUM QUALIFICATIONS:

Education:  Equivalent to the completion of the twelfth grade. Additional specialized training in communications or a related field is desirable.

Experience: Some emergency or non-emergency dispatch experience is desirable. 

 

Special Requirements: 

• Must be 18 years of age as of the date of hire
• United States citizen or meet citizenship requirements
• High School Diploma or GED
• Good moral character with no felony convictions

Recruitment Process:

1. Computerized test - Pass or Fail*
2. Oral Interview
3. Background Investigation includes a medical exam, psychological evaluation, polygraph, and drug/alcohol screening. 

*Computerized Testing Process: Testing is administered by the National Testing Network (NTN), which will share your test results with the City to progress your application to the next steps. 

To register and schedule your test:

1. Visit www.nationaltestingnetwork.com
2. Select "Find Jobs," then "Emergency Communication Jobs."
3. Sign up for the Simi Valley Police Department.

During your visit to the NTN website, complete the registration process, schedule your test, and review detailed information, including the testing process and FAQ's. Testing is available virtually or in person at designated facilities.

Testing Fee Waiver: A fee is required for the written exam. Candidates facing financial hardship may request a fee waiver before registering for the test. For more details, see Candidate FAQ #26 at NTN FAQ's.

                              SPECIAL REQUIREMENTS:

• Must be 18 years of age as of the date of hire.
• A United States citizen or meet citizenship requirements.
• Be of good moral character with no felony convictions.

                                   TESTING PROCESS:

• Oral Interview
• Background Investigation includes a medical exam, psychological evaluation, polygraph, and drug/alcohol screening.

                           A DAY IN THE LIFE OF A DISPATCHER:

Ever wonder what it’s like behind the headset? Click Here to step into the fast‑paced world of 911 dispatchers and see how they keep calm while saving lives.

                                     JOB DESCRIPTION:

https://www.simivalley.org/home/showpublisheddocument/30839/638996925927470000

                                      IDEAL CANDIDATE:

We are looking for a passionate and dedicated individual eager to gain the knowledge, skills, and proficiencies essential to the functions of a Police Communications Center. The following skills are vital for success in this role:

• A strong desire to help others while remaining calm and composed in high-pressure situations.
• The ability to manage interactions with diverse personalities while maintaining control over one's own emotions.
• Strong listening and effective interviewing abilities.
• The capability to multi-task efficiently and work independently with minimal supervision.
• Proficient computer literacy and the ability to operate office equipment effectively.
• A collaborative spirit to work in a team environment, paired with the ability to think critically, react swiftly, and make decisions independently.

                                            BENEFITS:

We’re proud to offer a comprehensive and competitive benefits package that supports your health, financial well-being, and professional growth—because we believe taking care of our team is essential to serving our community.

Health & Wellness

• Medical Coverage: 100% City-paid premiums for most plans, including family coverage
• Dental & Vision: Fully covered dental (Delta Dental) and low-cost vision (VSP) plans
  • Family coverage fully covered for dental and $1.46/month for vision
• Prescription Drug Plan: Access to major retail and mail-order options
• Flexible Spending Account (FSA): Pre-tax savings for health and dependent care expenses
• Employee Assistance Program (EAP): Up to 8 free confidential consultations for employees and household members

Retirement & Financial Planning

• CalPERS Pension:
  • 2% @ 55 formula for “Classic” members (single highest year final compensation for individuals enrolled in CalPERS prior to 1/1/2013)
  • 2% @ 62 formula for “New” members (three year average final compensation for individuals enrolled in CalPERS after 1/1/2013)
  • 4th Level Survivor Benefit included
• Deferred Compensation:
  • 401(k) and 457 plans with Roth options
  • City matches up to $75 per paycheck to 457
  • City contribution of $30 per paycheck to 457
• Note: The City does not participate in Social Security; no FICA deduction except Medicare hospital insurance

Paid Leave & Holidays

• Annual Leave (AL):
  • 5.2 weeks/year to start (vacation + sick combined)
  • Increases at 5 and 10 years of service
  • Cash-out option available after one year
• Holidays:
  • 11 paid holidays + 1 floating holiday annually

Professional Development

• Tuition Reimbursement:
  • Up to $1,800/year

Insurance Coverage

• Life Insurance:
  • $101,000 employee coverage fully covered
  • $5,000 dependent coverage fully covered
• Optional AFLAC Plans:
  • Accident, cancer, hospital, and critical care coverage available

We also host a full calendar of employee appreciation events and activities to celebrate the incredible work our team does year-round.

This information is intended to give an overview of the benefits available to City employees. It is not intended to be a contract (expressed or implied), nor is it intended to otherwise create any legally enforceable obligations on the part of the City, its agents or its employees.

                                    SPECIAL INSTRUCTIONS:

This recruitment is continuous with application review occurring on a regular basis. The most qualified candidates will be invited to the next steps in our hiring process. An invitation is not guaranteed. 

Resumes are not accepted in lieu of the City’s Application form. Employment applications must be complete, contain a minimum of ten years of experience (appropriately), and list gaps in employment.

                                       SELECTION PROCESS: 

• Applications will be evaluated based on education, training, and experience as it relates to the position.
• Testing may include written, oral panel interviews, and department-level interviews.

All offers of employment are contingent upon the following:

If selected for this position, you agree to undergo the following before your official appointment:

• Polygraph Examination
• Comprehensive Background Investigation
• Psychological Evaluation
• Drug Screening before your official appointment
• Providing copies of degree(s), training certifications/licenses listed on application/resume
• Verification of Employment for entire job history

Applicants seeking Veteran’s Preference must submit form DD214 with the application.

                         REASONABLE ACCOMMODATION:

In compliance with the Americans with Disabilities Act, if you need special assistance in the selection process, please notify the Human Resources Division, in writing.

City of Simi Valley is an Equal Opportunity Employer Encouraging Workforce Diversity.

Public Safety Media and Engagement Manager

 

The City of Sunnyvale’s Department of Public Safety is seeking a dedicated Media and Engagement Manager to support the Office of the Chief in meeting the growing demand for transparent, timely, and strategic public safety communications. This management-level position will serve as the department’s primary communications lead for non-critical incidents, overseeing media relations, crisis and emergency communications, social media and website content, internal communications including a regular staff newsletter, and community engagement initiatives.

 

The Public Safety Media and Engagement Manager will coordinate closely with command staff, the Office of the City Manager, the Office of Emergency Services, and partner agencies to ensure accurate and consistent messaging during high-profile events, emergencies, and officer-involved incidents, while also supporting long-term communication planning aligned with City Council priorities. This role requires a skilled communications professional capable of providing 24/7 support, strategic guidance, and leadership to safeguard public trust, enhance operational continuity, and strengthen connections between the department, its staff, and the Sunnyvale community.

 

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire.  The position opens Wednesday, December 17, 2025and final filing date is Thursday, January 22, 2026 5:00 PM. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

DEPUTY PUBLIC INFORMATION OFFICER

 

We are seeking a talented and energetic communications expert who has the vision and drive to lead a newly expanded team. You’ll be responsible for public education and outreach for exciting projects in our thriving full-service city in the heart of Silicon Valley. You’ll have the support of two communications professionals who oversee the city’s web and social media channels. Dig in on important community topics such as major infrastructure investments (fire stations, libraries, utilities), greenhouse gas reduction, Vision Zero goals, housing needs, and more. Are you adept at juggling multiple fast-paced projects? Love guiding customers on the best communications approaches? Have a track record for successful outreach campaigns? You could be the perfect fit for our Sunnyvale Communications team!

 

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire.  The position opens Wednesday, December 17, 2025, and final filing date is Thursday, January 22, 2026 5:00 PM. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

It’s a great time to join the City of Belmont’s Community Development Department as an Assistant or Associate Planner!

 

The Community Development Department includes the Planning and Building divisions and works closely with the Housing and Economic Development team in the City Manager’s office. We are a dynamic staff of twelve, including several team members that have many years of service and bring deep institutional knowledge and experience working alongside newer team members who bring fresh perspective and ideas. Together, we are working on a wide range of projects and programs to provide great customer service, encourage housing development, diversify the City’s employment base, and plan for a resilient future for Belmont. We approach our work with a commitment to public service and belief that what we do helps shape the community and peoples’ lives.

 

This position is ideal for a planner that wants to apply their skills and experience to provide customer service, manage projects, help develop policy, and improve process in a collegial environment where humor is appreciated. The Assistant or Associate Planner will focus on current planning and will also have opportunities to work on advance planning and policy development. The Community Development leadership team is committed to providing training and growth opportunities for staff. This position will be filled at the Assistant Planner or Associate Planner level dependent on candidate qualifications.

 

 

Recruitment Timeline

First Review of Applications - January 12, 2026

First Round Interviews - Week of January 26, 2026

Department Interviews - Week of February 2, 2026

*Dates may be subject to change

The City of Menlo Park is currently accepting applications for lateral Police Officers that are motivated, well-trained professionals who can meet the challenge of a fast paced, multi-tasking law enforcement environment.

The Hiring and Retention Incentive Program pays new, eligible Police Officers who are Lateral Police Officers up to a total amount of $40,000 (See details under benefits).

The Menlo Park Police department is an operation in which the patrol officers enjoy communicating and building relationships with individuals within the community. We embrace a true community connection and commitment with participants on all sides. Rather than designating certain officers to focus on solving community problems, Menlo Park will charge all police personnel with proactive community policing responsibilities. We ask our officers to seek innovative solutions to local problems, respond to citizen complaints of violations and provide excellent customer service.

A small agency, such as the Menlo Park Police Department, will enable you to attain a breadth of experience and exposure through which to advance your career in numerous ways. We are seeking individuals who are enticed by our vision and will bring high energy, innovation, self-motivation and passion to their chosen profession. The City of Menlo Park recognizes the value of continuing education and increased knowledge acquired through personal and professional development of its’ workforce and allows employees to further their education goals. Accordingly, the City is committed to providing support for learning opportunities that directly and indirectly assist employees in achieving their personal and professional learning goals.

Additionally, major thoroughfares coursing through our fully developed community make traffic management a vital duty of all patrol officers. Overall, the department has strong opportunities for specialty assignments, including: K9, investigations, narcotics enforcement, traffic, SWAT/HNT and POP. Patrol teams enjoy a rotating 4/12 plan or a fixed 4/10 schedule in specialty assignments.

The City realizes the diversity of the community and therefore upon approval, the City pays officers a bilingual stipend. Our officers continually strive to be the best and achieve high standards; they receive a 5% incentive for achieving their Intermediate POST certificate and 10% incentive for achieving their advanced certificate. Starting September 1, 2024, Menlo Park police officers with at least one year of local service are eligible for longevity pay based on their total years as a California peace officer. Credited time includes all years served in Menlo Park plus half of any years served at other California agencies.

For more information, please review the MOU here.

The City has new desktop and laptop computers in place for employees. The City already has Crime Analysis and Traffic Analysis software systems in place. A new handheld citations system for traffic has recently been launched. The City also implemented a citywide GIS system, document imaging system, and Intranet, which are available to all staff members. Additionally, we have placed laptops in all patrol cars in order to facilitate timely report writing and response to calls for service.

The City of Menlo Park is currently accepting applications for police academy graduates that are motivated, well-trained professionals who can meet the challenge of a fast paced, multi-tasking law enforcement environment.

The Hiring and Retention Incentive Program pays new, eligible Police Officers who are Police
Academy Graduates up to a total amount of $10,000 (See details under benefits).

The Menlo Park Police department is an operation in which the patrol officers enjoy communicating and building relationships with individuals within the community. We embrace a true community connection and commitment with participants on all sides. Rather than designating certain officers to focus on solving community problems, Menlo Park will charge all police personnel with proactive community policing responsibilities. We ask our officers to seek innovative solutions to local problems, respond to citizen complaints of violations and provide excellent customer service.

A small agency, such as the Menlo Park Police Department, will enable you to attain a breadth of experience and exposure through which to advance your career in numerous ways. We are seeking individuals who are enticed by our vision and will bring high energy, innovation, self-motivation and passion to their chosen profession. The City of Menlo Park recognizes the value of continuing education and increased knowledge acquired through personal and professional development of its’ workforce and allows employees to further their education goals. Accordingly, the City is committed to providing support for learning opportunities that directly and indirectly assist employees in achieving their personal and professional learning goals.

Additionally, major thoroughfares coursing through our fully developed community make traffic management a vital duty of all patrol officers. Overall, the department has strong opportunities for specialty assignments, including: K9, investigations, narcotics enforcement, traffic, SWAT/HNT and POP. Patrol teams enjoy a rotating 4/12 plan or a fixed 4/10 schedule in specialty assignments.

The City realizes the diversity of the community and therefore upon approval, the City pays officers a bilingual stipend. Our officers continually strive to be the best and achieve high standards; they receive a 5% incentive for achieving their Intermediate POST certificate and 10% incentive for achieving their advanced certificate.

For more information, please review the MOU here.

The City has new desktop and laptop computers in place for employees. The City already has Crime Analysis and Traffic Analysis software systems in place. A new handheld citations system for traffic has recently been launched. The City also implemented a citywide GIS system, document imaging system, and Intranet, which are available to all staff members. Additionally, we have placed laptops in all patrol cars in order to facilitate timely report writing and response to calls for service.