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FIREFIGHTER/PARAMEDIC

ABOUT THE DEPARTMENT

The San Rafael Fire Department is an all-risk fire agency that includes 69 operational firefighters trained in the areas of firefighting, Advanced Life Support (ALS) response, ambulance transport, technical rescue, hazardous material response, disaster response, fire prevention, and community preparedness.  We constantly strive to provide the highest level and most capable emergency service delivery possible to our community; a service that is professional, compassionate, predictable, consistent, and sustainable.

We are looking for individuals whose values align with our departmental commitment to respect, integrity, compassion, equality, and fairness.

To schedule a station visit, phone or video call with active-duty personnel, e-mail Fire.Department@cityofsanrafael.org and provide your name and a contact phone number.

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture.  San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.  San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $172 million.  The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.  The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.”  City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge.  We are a results-driven team focused on the needs of community members.  The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees.  This initiative recognizes the interconnectedness of the customer and employee experience. 

Come join our extraordinary team!

Please review the Firefighter-Paramedic job description available on our website.

The Firefighter-Paramedic protects life, property, and the environment by performing firefighting activities, emergency medical aid, hazardous materials response, and fire prevention duties. The position is also responsible for maintaining fire equipment, apparatus, and facilities.

The Department seeks individuals whose values align with our departmental commitment to respect, integrity, compassion, equality, and fairness. Our six San Rafael neighborhood fire stations deliver exceptionally courteous, compassionate, and professional public service.  Our firefighters are committed to helping their community and their fellow firefighters. Our workforce is diverse and continuously strives to reflect the diversity of the communities we serve.  Our members work closely with multiple service agencies to ensure we are meeting the unique needs of the multicultural community of San Rafael.

Our department supports a behavioral health program consisting of IAFF trained Peer Support members, as well as members trained in critical incident stress management. The culture established by our personnel is cited as a key contributor to what makes the San Rafael Fire Department a great place to work.  With over half of our line personnel having been hired within the past decade, there is a major focus on physical fitness, training, health and wellness, and an overall excitement about learning the art and trades of firefighting and emergency medicine.

MINIMUM QUALIFICATIONS:

• Candidates must have a high school diploma AND a minimum of 21 semester units of college coursework. 
• The following documents should be attached to your application as ONE PDF file.  If you are still in the process of obtaining a Firefighter I or Paramedic License you will be asked to provide a status update prior to full background:
  • CPAT card dated on or after June 14, 2023.  To register for an upcoming exam, visit https://www.fctonline.org/ 
  • Completion of CA State Board of Fire Services Firefighter I curriculum or ability to obtain prior August 1, 2024.
  • Valid California Paramedic License (or equivalent) or ability to obtain prior to August 1, 2024.  

BENEFITS:

The City of San Rafael offers an attractive compensation and benefits program, including participation in the Marin County Employees’ Retirement (MCERA) pension program, tiered contributions towards CalPERS health insurance, matching Retiree Health Savings (RHS) contributions, fully paid Dental coverage and Uniform Allowance.

Please review the attached job bulletin for benefit information.  You can also review our benefits summary and the San Rafael Firefighters’ Association MOU for more information.

The Emergency Dispatcher I/II position in the Sheriff’s Department performs a variety of difficult work in the provision of 24-hour-per-day, seven-days-per-week public safety emergency dispatch service, including all 911 communications. Emergency Dispatcher I is the entry level class in the Emergency Dispatcher series.  It differs from Emergency Dispatcher II in that the II level is fully trained as a dispatcher and may provide training for the Dispatcher I. This position is scheduled for forty (40) hours per week.

WHAT YOU’LL DO

• Receives incoming calls from the public; determines type of assistance required, including law enforcement, fire or ambulance personnel, etc., and dispatches emergency and non-emergency radio and telephone communications to appropriate jurisdictions and agencies.
• Operates a law enforcement 911 communications network.
• Maintains radio communications with field personnel as necessary to relay messages and information, and to determine the location and safety of field personnel.
• Performs a variety of clerical duties as required, including but not limited to answering business telephones; processing and/or maintaining department records, including case files; compiling information and statistics for reports; preparing criminal history reports; entering/cancelling/retrieving data on computer; ordering supplies, copying and filing documents, etc.
• Processes civil, misdemeanor, juvenile and felony warrants.

The County of Yuba is currently recruiting for the position of Health & Human Services Education Supervisor in the Health and Human Services Department. There are two vacancies that exist, one on the Communication & Engagement Team and one in Employment Services.  The incumbent will plan, organize, coordinate, and supervise assigned staff; develop, implement, monitor, and evaluate programs; ensure quality client-centered services in accordance with HHS policies and procedures; and perform related work as assigned.  This is the supervisory level in the education series and reports directly to the HHS Program Manager.

EXAMPLES OF DUTIES

• Supervise, review, and evaluate the work of staff; organize and assign work, set priorities and follow up to ensure timely completion; evaluate staff job performance and provide direction and coaching through regular feedback sessions; create individual development plans with employees, discuss job performance problems to identify causes and issues, and work on resolving problems; recommend discipline and implement discipline procedures as needed/directed; provide or coordinate staff training; offer advice and assistance as needed.

• Design and implement planning goals, objectives, policies, procedures, and work standards for assigned programs.

• Monitor assigned programs and ensure compliance with departmental mission, funding source regulations, and other guidance.

 • Evaluate program effectiveness and attainment of objectives, make recommendations for improvements, and implement program changes.

• Participate in program budget development, as well as cost tracking and projection.

 • Review grant proposals, participate in development of work plans, mission statements, goals, and implementation and evaluation strategies.

Position Information 

Want to spend your time enriching the whole child while working in a team environment, then look no further then LARPD Youth Services. LARPD delivers exceptional programming to the Livermore community.  Work as a Teacher at one of our various locations in Livermore.

Under immediate direction, plans and implements curriculum and instructional activities for Youth Services programs; continuously supervises and monitors children to ensure their safety and well-being; and performs related work as required.

APPLICATION PROCEDURE

Please submit a District application, college transcripts, and resume.  Applicants who do not submit all required documents may not be considered.

SELECTION PROCESS

Based upon all submitted materials, the applicants presenting the best job-related qualifications will be invited to proceed in the recruitment process. 

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from higher-level supervisory staff and direction from lead staff. Exercises direction over lower-level staff and volunteers.

DISTINGUISHING CHARACTERISTICS

This classification is responsible for planning and implementing curriculum and instructional activities for Youth Services programs and ensuring a safe environment for participants. Incumbents in this classification rely on experience and judgment to ensure the efficient and effective functioning of the assigned program area. Incumbents are responsible for establishing objectives, timelines, and methods to deliver services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1. Plans, maintains, and implements a diverse range of curriculum activities, lesson plans, and positive child development strategies for Youth Services to ensure a positive and safe learning environment.

2. Leads and coordinates the work of lower-level staff and volunteers.

3. Prepares and serves snacks based on established guidelines; performs clean-up and food storage duties.

4. Assists with child assessments and environmental rating scales.

5. Provides resource information to participants; receives and responds to questions, concerns, and complaints from parents, public, and school personnel; determines issues and resolves or refers to higher-level staff as appropriate.

6. Opens, secures, and cleans program areas before and after program use; prepares program areas for scheduled activities and events.

7. Monitors equipment and facilities for cleanliness and safety; reports and recommends maintenance and repair as needed.

8. Assists with monitoring inventory and supplies.

9. Performs administrative tasks, such as attending and scheduling meetings, preparing reports, and maintaining records.

10. Assists with staff training; participates in required training sessions, including safety drills and other emergency procedures; performs all work in a safe manner in accordance with policies and procedures.

11. May participate in parent meetings, public relations, outreach, and community education activities.

12. Assists with District special events as needed.

13. Performs other duties as assigned.

QUALIFICATIONS

Education and Experience:

• High School Diploma or GED, and 12 core units in college level coursework in child development; 24 core units are desirable.
• One-year relevant experience working in a childcare facility.

Knowledge of:

• Principles and practices of curriculum planning and development. 
• Instructional methods and techniques.
•  Principles and practices of child development.
•  General early education subject matter areas.
• Safety practices and equipment related to the work. 
• Rules, regulations, policies, and procedures. 
• Principles and practices of customer service, techniques for providing a high level of customer service.
• Principles and practices of recordkeeping.
• Occupational hazards and standard safety practices.
• Modern office practices, methods, computer equipment, and applications related to the work.

Ability to:

• Plan, organize, and implement early childhood curriculum and age appropriate activities.
•  Provide effective leadership in a classroom and childcare setting.
•  Effectively provide staff leadership and work direction.
• Monitor and enforce relevant laws, rules, regulations, policies, and procedures.
• Administer first aid, CPR, and AED as needed.
• Maintain order and safety in a crowded and noisy environment.
• Maintain facilities and equipment in a clean, safe, and secure manner.
• Perform work as directed in an efficient, effective, safe, and timely manner.
•  Respond appropriately to changing situations.
• Independently organize work, set priorities, meet deadlines, and follow up on assignments.
• Demonstrate strong customer service skills and establish, maintain, and foster positive and effective working relationships.
• Use English effectively to communicate in person, over the telephone, and in writing.

Licenses and Certifications: 

• At time of appointment, California Driver’s License with a satisfactory driving record maintained throughout employment.
• Completion of American Red Cross First Aid, CPR, and AED training within six months of hire and maintain certification throughout employment.
• California Child Development Permit at the Associate Teacher Level.

PHYSICAL DEMANDS

Must possess: mobility to perform moderate physical work; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone or radio. The classification supports indoor and outdoor programs requiring frequent walking, running, conducting exercises, and related physical activities. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, or tools and equipment used in assigned program area. Program activities may require sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, and making repetitive hand movement in the performance of daily duties; the ability to lift, carry, and push tools, equipment, and supplies weighing up to 40 pounds or heavier weights with assistance and/or the use of proper equipment.

ENVIRONMENTAL ELEMENTS

Incumbents work in both indoor and outdoor environments with moderate to loud noise levels. May work in controlled temperature conditions, cold and hot temperatures, or inclement weather conditions. May be exposed to communicable illnesses, blood, and body fluids. Incumbents will interact with individuals in interpreting and enforcing rules, policies, and procedures. WORKING CONDITIONS Incumbents may be assigned an irregular work schedule, including early mornings, evenings, and holidays.

PRE-EMPLOYMENT CONDITIONS

• Department of Justice fingerprint clearance.
• Medical exam, legally mandated immunizations and tuberculosis clearance.

REASONABLE ACCOMMODATION

Applicants with disabilities may request reasonable accommodation throughout the selection process. Request for reasonable accommodation during the selection process may be made by contacting the Human Resources Office prior to the final filing date.

LARPD is an Equal Opportunity/ADA Employer and values diversity at all levels of the organization.

Position Information 

Are you passionate about nurturing children's development and thrive in a collaborative team environment? Join the Livermore Area Recreation and Park District (LARPD), known for delivering outstanding programming to the Livermore community. 

As a Teacher at one of our Livermore locations, you will work closely with a dynamic team to provide comprehensive care and education to young children. Under immediate supervision, you will be responsible for designing and executing curriculum, facilitating instructional activities, and ensuring the safety and well-being of the children in our programs.

The position offers a schedule of 28-32 hours per week and provides health and welfare benefits.   You may be required to work at different preschool or Extended School Services (ESS) sites as needed.  

APPLICATION PROCEDURE

Please submit a District application, college transcripts, and resume.  Applicants who do not submit all required documents may not be considered.

SELECTION PROCESS

Based upon all submitted materials, the applicants presenting the best job-related qualifications will be invited to proceed in the recruitment process. 

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from higher-level supervisory staff and direction from lead staff. Exercises direction over lower-level staff and volunteers.

DISTINGUISHING CHARACTERISTICS

This classification is responsible for planning and implementing curriculum and instructional activities for Youth Services programs and ensuring a safe environment for participants. Incumbents in this classification rely on experience and judgment to ensure the efficient and effective functioning of the assigned program area. Incumbents are responsible for establishing objectives, timelines, and methods to deliver services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1. Plans, maintains, and implements a diverse range of curriculum activities, lesson plans, and positive child development strategies for Youth Services to ensure a positive and safe learning environment.

2. Leads and coordinates the work of lower-level staff and volunteers.

3. Prepares and serves snacks based on established guidelines; performs clean-up and food storage duties.

4. Assists with child assessments and environmental rating scales.

5. Provides resource information to participants; receives and responds to questions, concerns, and complaints from parents, public, and school personnel; determines issues and resolves or refers to higher-level staff as appropriate.

6. Opens, secures, and cleans program areas before and after program use; prepares program areas for scheduled activities and events.

7. Monitors equipment and facilities for cleanliness and safety; reports and recommends maintenance and repair as needed.

8. Assists with monitoring inventory and supplies.

9. Performs administrative tasks, such as attending and scheduling meetings, preparing reports, and maintaining records.

10. Assists with staff training; participates in required training sessions, including safety drills and other emergency procedures; performs all work in a safe manner in accordance with policies and procedures.

11. May participate in parent meetings, public relations, outreach, and community education activities.

12. Assists with District special events as needed.

13. Performs other duties as assigned.

QUALIFICATIONS

Education and Experience:

• High School Diploma or GED, and 12 core units in college level coursework in child development; 24 core units are desirable.
• One-year relevant experience working in a childcare facility.

Knowledge of:

• Principles and practices of curriculum planning and development. 
• Instructional methods and techniques.
•  Principles and practices of child development.
•  General early education subject matter areas.
• Safety practices and equipment related to the work. 
• Rules, regulations, policies, and procedures. 
• Principles and practices of customer service, techniques for providing a high level of customer service.
• Principles and practices of recordkeeping.
• Occupational hazards and standard safety practices.
• Modern office practices, methods, computer equipment, and applications related to the work.

Ability to:

• Plan, organize, and implement early childhood curriculum and age appropriate activities.
•  Provide effective leadership in a classroom and childcare setting.
•  Effectively provide staff leadership and work direction.
• Monitor and enforce relevant laws, rules, regulations, policies, and procedures.
• Administer first aid, CPR, and AED as needed.
• Maintain order and safety in a crowded and noisy environment.
• Maintain facilities and equipment in a clean, safe, and secure manner.
• Perform work as directed in an efficient, effective, safe, and timely manner.
•  Respond appropriately to changing situations.
• Independently organize work, set priorities, meet deadlines, and follow up on assignments.
• Demonstrate strong customer service skills and establish, maintain, and foster positive and effective working relationships.
• Use English effectively to communicate in person, over the telephone, and in writing.

Licenses and Certifications: 

• At time of appointment, California Driver’s License with a satisfactory driving record maintained throughout employment.
• Completion of American Red Cross First Aid, CPR, and AED training within six months of hire and maintain certification throughout employment.
• California Child Development Permit at the Associate Teacher Level.

PHYSICAL DEMANDS

Must possess: mobility to perform moderate physical work; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone or radio. The classification supports indoor and outdoor programs requiring frequent walking, running, conducting exercises, and related physical activities. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, or tools and equipment used in assigned program area. Program activities may require sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, and making repetitive hand movement in the performance of daily duties; the ability to lift, carry, and push tools, equipment, and supplies weighing up to 40 pounds or heavier weights with assistance and/or the use of proper equipment.

ENVIRONMENTAL ELEMENTS

Incumbents work in both indoor and outdoor environments with moderate to loud noise levels. May work in controlled temperature conditions, cold and hot temperatures, or inclement weather conditions. May be exposed to communicable illnesses, blood, and body fluids. Incumbents will interact with individuals in interpreting and enforcing rules, policies, and procedures. WORKING CONDITIONS Incumbents may be assigned an irregular work schedule, including early mornings, evenings, and holidays.

PRE-EMPLOYMENT CONDITIONS

• Department of Justice fingerprint clearance.
• Medical exam, legally mandated immunizations, tuberculosis, and drug testing clearance.

REASONABLE ACCOMMODATION

Applicants with disabilities may request reasonable accommodation throughout the selection process. Request for reasonable accommodation during the selection process may be made by contacting the Human Resources Office prior to the final filing date.

LARPD is an Equal Opportunity/ADA Employer and values diversity at all levels of the organization.

POSITION INFORMATION

Want to spend your time enriching the whole child while working in a team environment, then look no further then LARPD Youth Services. LARPD delivers exceptional programming to the Livermore community.  Work at one of our various locations.

Livermore Area Recreation and Park District is currently accepting applications for Program Leader.  Under immediate supervision, performs routine support duties for child development services in Youth Services programs; assists children in activities; and performs related work as required. 

APPLICATION PROCEDURE

Please submit a District application and resume.  Applicants who do not submit all required documents may not be considered.

SELECTION PROCESS

Based upon all submitted materials, the applicants presenting the best job-related qualifications will be invited to proceed in the recruitment process. 

SUMMARY

Under immediate supervision, performs routine support duties for child development services in Youth Services programs; assists children in activities; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from higher-level supervisory staff and direction from lead staff. Exercises no supervision over staff.

DISTINGUISHING CHARACTERISTICS

This entry-level classification in the Program Leader series is responsible for providing child development services in Youth Services programs. Incumbents at this level are not expected to function with the same amount of knowledge or skill level as positions allocated to the Senior Program Leader level, and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. As experience is gained, assignments become more varied and are performed with greater independence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1. Provides support duties for child development services in Youth Services programs; assists children in activities; prepares and serves snacks based on established guidelines; performs clean-up and food storage duties.

2. Assists in preparing instructional, craft, and other materials; participates in, and encourages, play activities with the children; may assist in providing tutorial and/or remedial activities in small groups.

3. Uses positive reinforcement strategies to maintain order and discipline within the classroom; handles disruptions as needed.

4. Opens, secures, and cleans program areas before and after program use; prepares program areas for scheduled activities and events.

5. Assists in the implementation and monitoring of District procedures with respect to participant safety.

6. May participate in staff meetings, family conferences, and other special meetings; observes and monitors family conditions and notifies supervisor of concerns as appropriate.

7. Assists with maintaining required and appropriate documentation, including observation notes, logs, and other records.

8. May participate in public relations, outreach, and community education activities.

9. Attends staff training, workshops, and courses as directed by supervisor.

10. Assists with District special events as needed.

11. Performs other duties as assigned.

Education and Experience:

•  High School Diploma or GED, or currently enrolled in child development Regional Occupational Program (ROP).
•  Experience working with children in a childcare or educational setting is desirable.

Knowledge of:

• Child development services, operations, and activities.
•  Modern office practices, methods, computer equipment, and applications related to the work.
•  Principles and practices for providing high level of customer service

Ability to:

•  Learn policies, rules, regulations, operations, services, and activities related to assigned activities.
•  Assist in maintaining the safety of program activities and participants. 
• Maintain facilities and equipment in a clean, safe, and secure manner.
•  Perform work as directed in an efficient, effective, safe, and timely manner.
•  Make basic mathematic calculations with speed and accuracy.
•  Demonstrate strong customer service skills, and establish, maintain, and foster positive and effective working relationships.
• Use English effectively to communicate in person, over the telephone, and in writing.

Licenses and Certifications:

Completion of American Red Cross First Aid, CPR, and AED training within six months of hire and maintained throughout employment.

PHYSICAL DEMANDS

Must possess: mobility to perform medium physical work; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone or radio. The classification supports indoor and outdoor programs requiring frequent walking, running, conducting exercises, and related physical activities. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, or tools and equipment used in assigned program area. Program activities may require sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, and making repetitive hand movement in the performance of daily duties; the ability to lift, carry, and push tools, equipment, and supplies weighing up to 40 pounds or heavier weights with assistance and/or the use of proper equipment.

ENVIRONMENTAL ELEMENTS

Incumbents work in both indoor and outdoor environments with moderate to loud noise levels. May work in controlled temperature conditions, cold and hot temperatures, or inclement weather conditions. May be exposed to communicable illnesses, blood, and body fluids. Incumbents will interact with individuals in interpreting and enforcing rules, policies, and procedures.

WORKING CONDITIONS

Incumbents may be assigned an irregular work schedule, including early mornings, evenings, and holidays.

PRE-EMPLOYMENT CONDITIONS

• Department of Justice fingerprint clearance.
• Medical exam, legally mandated immunizations, tuberculosis, and drug testing clearance

REASONABLE ACCOMMODATION

Applicants with disabilities may request reasonable accommodation throughout the selection process.  Request for reasonable accommodation during the selection process may be made by contacting the Human Resources Office prior to the final filing date.

LARPD is an Equal Opportunity/ADA Employer and values diversity at all levels of the organization.

Please click on the link below to view the job description and apply for the position.  

The City of Pacifica is currently hiring part-time Recreation Leaders to join our team!

Are you 16 years of age or older?  

Are you available to work varying shifts?

Do you have a passion for working with children?

The Parks, Beaches and Recreation Department within the City of Pacifica works closely with the community providing programming to youth, seniors and all citizens.  We strive to foster a collaborative atmosphere among staff while providing high quality programs, activities and events to the community and neighborhoods. We take pride in offering excellent community service while remaining adaptable and responsive to our residents' needs and expectations.

At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and residents.

San Bruno Fire Department

Fire Cadet Opportunity

The City of San Bruno, Fire Department offers an exciting opportunity to serve as a Fire Cadet, working alongside San Bruno Firefighters.  The one-year Fire Cadet program is an unpaid, volunteer work experience that offers hands-on training, and introductory knowledge of firefighting skills, fire service tools and equipment.  Cadets respond to emergency calls, render Basic Life Support, and participate in training and in the daily station duties. 

The cadet program is one year in length, and cadets must be willing to commit a minimum of 48 hours per month.  Upon completion, this one-year program meets the certification requirement of one year part-time/volunteer work experience for California State Fire Marshal's Office State Firefighter 2 certification. 

 MINIMUM REQUIREMENT:

• State of California Emergency Medical Technician (EMT) or National Registry EMT certification.
• Possession of a valid driver’s license and a driving record with minimal violations.
• Possession of a Firefighter I Academy certification (or proof of “student in good standing” letter signed by an Academy Instructor if currently enrolled).
• 18 years of age at the time of application.

In addition, candidates will have a successful track record of the following:

• Demonstrating a positive attitude in the face of difficult or challenging situations.
• Working cooperatively with others to help a team achieve its goals. 
• Maintaining stable performance under pressure or opposition, effectiveness when experiencing changes in responsibilities or environment. 
• Gaining other people's trust by demonstrating openness and honesty, behaving consistently, and acting in accordance with moral and ethical guidelines. 
• Actively identifying new areas for learning; responding favorably to feedback and using it constructively to take action to improve knowledge, skills, and behavior. 
• Establishing and sustaining relationships by accurately perceiving and interpreting emotions and behavior; leveraging insights to effectively manage own responses. 

How to Apply:

Interested candidates who meet the minimum requirements are encouraged to submit an application at: https://www.governmentjobs.com/careers/sanbruno. When submitting your application please upload (1) EMT Certificate; (2) Firefighter I Academy certification (or proof of “student in good standing” letter signed by an Academy Instructor if currently enrolled); (3) Resume (optional).  Applications must be received by 5:00 PM on Friday, May 10, 2024.

The City of San Bruno utilizes a merit-based selection system that is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.

WHAT HAPPENS NEXT?

• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
• The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification.

REASONABLE ACCOMMODATIONS: 

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices. 

The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing hr@sanbruno.ca.gov.

Per Diem Dispatchers will provide public safety dispatching at Levi's Stadium and/or Santa Clara Police/Fire Communications.

 

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. 

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

 

 

Typical Duties

 

Duties may include, but are not limited, to the following:

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment, and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

Graduation from high school or possession of a GED

 

Minimum Experience Requirements: 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

 

License/Certifications: 

Possession of a current P.O.S.T. Basic Dispatch certificate is required.

 

Other Requirements:  

• Incumbents must have the ability to work, as assigned, on schedules that may include Saturdays, Sundays, holidays, and non-traditional work hours.
• Must be able to perform all the essential functions of the job assignment.  All candidates will be required to pass a City background investigation, which will include fingerprinting and/or psychological testing.

 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

 

Skill In: 

• Reading and interpreting maps; and maintaining accurate records

 

Ability to: 

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

 

 

Additional Information: 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Possession of a current P.O.S.T. Basic Dispatch certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

 

SUPERVISION RECEIVED:

Works under the general supervision of a Senior Public Safety Dispatcher or Watch Commander and the overall direction of the Communications Operations Manager.