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The City of Sunnyvale is seeking a driven, tech-savvy, service-oriented, visionary leader to elevate and manage the Information Technology Department’s Project Management Office (PMO) Division while being hands-on in driving successful execution of projects. This Division focuses on project delivery, portfolio and project management, strategic alignment, business process redesign, Request for Proposals (RFPs), requirements definition, and analysis. The ideal candidate will have a proven track record of program management, implementing effective governance to improve internal efficiencies and resource management. They have a strong passion for customer service, process improvement, execution of strategic initiatives and operational enhancements. As an Information Technology Manager, you will be joining a highly service-oriented team of technical professionals and leadership team who are passionate about our customers, community, and technical solutions.

The final filing date is Monday, October 7, 2024, at 5:00 pm or after receiving 100 qualified and completed applications, whichever is first.

Benefits:

• City contributes 4% of the 7% employee contribution to California Public Employees' Retirement System (CalPERS) for classic members
• City contributes 2% of an employee's gross pay to a deferred compensation plan
• City provides fully employer-paid medical, dental, and vision benefits.
• California Public Employees' Retirement System (CalPERS) Pension
• 11 paid Holidays, plus 30 hours* of Floating Holidays and 60 hours* of Management Leave (*Prorated based on date of hire)
• Paid Time Off (PTO) accruals
• Retiree medical benefit
• City does not participate in Social Security
• Potential hybrid schedule after probationary period
• Onsite gym

The ideal candidate will have:

• Experience implementing or establishing a Project Management Office (PMO) or set of project management standards across an organization.
• Experience with PMI-based Project Management, Portfolio Management and Program Management Methodologies; PMP, PgMP and/or PfMP certified a plus.
• The ability to build consensus and help other departments uphold the standards and priorities of the PMO.
• Work experience with implementing major, complex systems or business process changes.
• Work experience coaching and mentoring staff and establishing staff performance goals and improvement plans.
• Work with various levels of customers to provide guidance on defining requirements and establishing project scope.
• Experience utilizing Project Portfolio Management (PPM) tools to provide oversight and management of all IT projects across an organization.
• Knowledge and experience with change management and how to help clients and support teams transition from projects to operations.
• Knowledge of LEAN Business Process Re-Engineering, Kaizen or SixSigma principles.
• Experience with establishing performance-based metrics and KPIs.

Salary: $172,706.00 - $215,883.00 Annually

To review the full job description and apply, please use this link: IT Manager, PMO

The Port of San Francisco is an enterprise agency of the City and County of San Francisco and is governed by a Commission of five members appointed by the Mayor. The Port Commission is responsible for overseeing a broad range of waterfront commercial, maritime, and public access facilities that are held in public trust for the people of California. The Port’s jurisdiction covers approximately 7.5 miles of waterfront land from Pier 98, near Hunter’s Point in the southern part of San Francisco, to Fisherman’s Wharf in the northern part of the City.

The Port’s diverse business portfolio includes over 550 ground, commercial, retail, office, industrial and maritime industrial leases including cargo shipping, layberthing, excursion boats, ferry boats, fishing and fish processing/distribution, tourism, filming, harbor services, and cruise operations. With some of the most flexible cargo handling facilities on the West Coast, as well as naturally deep water, the Port can handle various types of cargo such as, dry-bulk, neo-bulk, roll-on/roll-off, and project cargoes.

The Port of San Francisco has many internationally recognized landmarks such as Fisherman’s Wharf, Pier 39, the Exploratorium, the Ferry Building and Oracle Park, home of the San Francisco Giants baseball team. With its unique and historic properties, the Port is home to a variety of tenants and uses. The Port Commission over the last five decades has led a remarkable transformation of the Port; maintaining its industrial maritime heritage while developing new uses, including commercial and public activities, that have helped San Francisco remain one of the most visited and popular cities on the globe.

For more information about the Port of San Francisco, visit SFPort.com. Follow us on Twitter and Facebook.

Within the Finance and Administration Division, the Port's Information Technology group consists of Business Applications and Infrastructure teams. We support the Port's mission, strategic plan, and daily operations with a focus on positive relationships with and quality service to everyone associated with the Port.

Under the general direction of the Information Systems Director, the Business Applications Manager (1070 IS Project Director) manages the Business Applications team, which is responsible for providing comprehensive production maintenance and support of the Port's various systems and business applications to ensure optimal uninterrupted daily operations. The areas of support include but not limited to, supply chain management (SCM), procurement, payroll, timekeeping, human resources, financials, collections, property management, maritime, reporting, interfaces, document management, and collaborative tools.

A critical function of the role also includes providing techno-functional leadership on application-related projects.  The Port is initiating a long-term strategy to modernize and upgrade software applications and retire its aging and custom legacy applications, such as with the Oracle 11i eBusiness Suite ERP system, which is used to track work requests, facilitate work orders, maintain assets and inventory, manage time keeping, procurement, and other vital functions. As the application has become obsolete and minimally supported by Oracle, there is an urgent need to identify and implement a new software solution.  The Business Applications Manager will serve as the technical lead on this replacement project currently underway, working alongside a project manager, vendors, the Business Applications team, and Port staff.

The essential functions of this position include: 

• Organize, direct, and supervise the work of a small team of techno-functional, senior level, business system analysts and external consultants.
• Collaborate with the team on escalated issues technically complex in nature to bring about resolution. 
• Lead technology projects and formulate strategies for business applications development and integration with other applications, such as with GIS and PROPworks.
• Serve as a liaison between Port staff and applications, facilitating effective communication to define project requirements and objectives.
• Participate in the planning of resources, budgets, and project timelines. 
• Oversee the further development of, and promote the usage of, collaborative and document management tools like SharePoint. 
• Monitor system alerts, and work with the Port IT Infrastructure team, consultants, and vendors to resolve system-related issues affecting application uptime.
• Implement and upgrade system hardware and application software as needed. 
• Ensure that the organization adheres to IT best practices, policies, and procedures in compliance with industry and regulatory standards.

Education:

1. An associate degree in computer science or a closely related field from an accredited college or university.

OR

2. Its equivalent in terms of total course credits/units:

• At least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely related field.

Experience

Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience.

License and Certification

Possession of a valid California driver’s license (to be presented at time of appointment). Insurability under the Port’s automobile liability insurance must be maintained throughout employment.

Substitution

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).

Note:

One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment.

One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

NATURE OF WORK

Candidate must be willing to work a 40-hour week as determined by the Port. Twenty-four (24) hour on-call support and occasional weekend and after-hours work is required. A hybrid schedule may be coordinated with the candidate’s supervisor.

The County of San Mateo is seeking highly qualified applicants for the position of Human Resources IT Manager - HRIS/HRMS.

Please view our Online Brochure for detailed information about the position and instructions on how to apply.

The Position

The Human Resources IT Manager - HRIS/HRMS (Manager) will possess in-depth knowledge of the functions of human resources in a large, complex organization and how HR programs and software work within a company's culture and infrastructure.

With an eye toward innovation and with a balance of the practical, the Manager will implement, maintain, and enhance HR related information and management systems and will develop and implement long-term and short-term automation strategies to streamline HR programs.

The Human Resources Department is looking to streamline the software we use to make the employee experiences seamless through their career at the County. The Manager will ensure all HR-related systems are harmonious for the user, will stay updated and compliant with Federal, State, and labor regulations, and will translate technical information to simple language that any employee can understand.

The Manager will stay current with trends and resources in information technology, evaluate, plan, and implement the department's needs, have strong technical expertise, and communicate effectively with executive leadership, HR Managers, and Department business users.

Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

Three years of analytical or administrative experience that involved the application of data processing principles and techniques.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click "Apply". If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.

In addition to completing the standard Employment Application form, responses to the Supplemental Questionnaire (attached to the application form) must also be provided.

TENTATIVE RECRUITMENT SCHEDULE:

Final Filing Date: October 9, 2024, at 11:59 PM

Application Screening: October 16-17, 2024

Panel Interview: October 30-31, 2024

PUBLIC WORKS MAINTENANCE WORKER 

Competitive Salary plus Excellent Benefits
Hourly Salary: $ 28.50 $ 38.48

Closing Date: October 20, 2024 (11:59 p.m. PST)

This recruitment aims to establish a new eligibility list for the Public Works Maintenance Worker I position. Eligible candidates interested in this opportunity are encouraged to apply by October 20, 2024 (11:59 p.m. PST).

About the Position

The Public Works Maintenance Worker I is an entry-level classification in the Maintenance Worker series. Assigned duties in this classification are routine tasks requiring no experience or limited experience. Employees at this level perform a limited range of duties under immediate supervision in accordance with established guidelines and procedures and are not expected to perform with the same independence of supervision and judgment on matters related to Town guidelines and procedures as Level II/III.

Employees at this level receive immediate supervision from a manager designated by the City Manager and functional supervision from higher level Maintenance Workers. Incumbents may provide limited direction to less experienced employees in this classification or to seasonal workers.

About Los Altos Hills

Incorporated in 1956, the Town of Los Altos Hills is a premier Silicon Valley residential community located adjacent to the City of Los Altos, 35 miles south of San Francisco, 5 miles south of Stanford University and 17 miles north of downtown San Jose. The advocates of incorporation were dedicated to the "preservation of the rural atmosphere of the foothills and orderly and unhurried growth."

The Ideal Candidate

Candidates who are successful in this position demonstrate a strong commitment to public service and customer service. They possess excellent verbal communication, decision-making, and conflict-resolution skills and can meet and deal tactfully and effectively with the public. They can work effectively with a moderate degree of independence and follow instructions. They are self-assured and can exercise a high degree of common sense and sound judgment. 

Minimum Qualifications

• Experience and Education: Sufficient education and experience to satisfactorily perform the duties of this classification. A typical qualifying background would be completion of high school or the equivalent and one year of experience in maintenance related work.
• License: Possession of a valid, appropriate State of California Driver’s License.

Knowledge & Skills

Knowledge of:

•  Basic skills in landscape maintenance, carpentry and plumbing, mechanics.
• Tools and equipment used in public works maintenance and construction.
• Safe work practices.

Ability To:

Ability to perform essential physical functions with or without accommodation. These essential functions include, but are not limited to, the following:

• Intermittently sit while driving, operating equipment, or completing forms/work papers; stand, bend, squat, climb, kneel, twist and reach while inspecting or repairing, digging or clearing, and using various tools and equipment; perform simple and power grasping, pushing, pulling, and fine manipulation; distinguish colors used in marking utility facilities, and lift or carry weight of 100 pounds or less.
• Use a variety of hand and power tools and operate light motorized equipment.
• Read, write, and understand English and perform basic arithmetic computations.
• Perform rotating work assignments.
• Work in inclement weather.
• Work extended or irregular hours.
• Follow written and oral instructions.
• Establish effective working relationships with other employees and the public.
• Perform manual labor for extended periods.
• Work independently and/or as part of a team.
• Operate heavy duty equipment, trucks and tractors are desirable.
• Basic knowledge of appropriate materials, methods, tools, equipment, and practices involved in construction, maintenance, and repair of public facilities.

Working Conditions and Physical Demands

• Working Conditions: May be required to work in inclement weather, work extended hours, and/or perform manual labor for extended periods.
• Physical demands: Essential functions include, but are not limited to, intermittently sitting while driving, operating equipment, or completing forms/work papers; standing, bending, squatting, climbing, kneeling, twisting and reaching while inspecting or repairing, digging or clearing, and using various tools and equipment; performing simple and power grasping, pushing, pulling, and fine manipulation; distinguishing colors used in marking utility facilities, and lifting or carrying weight of 100 pounds or less.

Applications will be accepted until Monday, October 7, 2024 

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

PC/LAN Technician I: Under supervision, performs skilled technical work on the City’s Personal Computers and Local Area Network, and network servers, including hardware, software and peripherals, and performs other duties as assigned.

PC/LAN Technician II: Under general supervision, performs complex technical work on the City’s Personal Computers and Local Area Network, and networks servers, including hardware, software, and peripherals, may supervise the work of lower level staff, and perform other duties as assigned. Positions in this class require frequent use of a high degree of independent judgment and interpretative ability. Duties do not always follow standard routines; the employee recommends changes in methods and procedures when necessary. The class is required to have operating knowledge of computer systems and greater overall experience.

Positions in the PC/LAN Technician II classification are flexibly staffed and normally filled from advancement from the PC/LAN Technician I class, or when filled from the outside, require specific technology experience. Appointment to this class requires the employee to be performing substantially the full range of PC/LAN Technician duties and to meet the qualifications for the class. The class requires the ability to work independently exercising judgment and initiative and a greater knowledge of the City’s computer systems.

EXAMPLES OF DUTIES

Analyzes, troubleshoots, and repairs computer systems and peripherals; provides end- user support for hardware and desktop applications; assists end-users in understanding personal computer functions and software application features; installs, replaces, and upgrades personal computer hardware, software and peripherals; may assist in developing and presenting training programs for end users; provides day-to-day support and maintenance of the City’s phone system.

MINIMUM QUALIFICATIONS

Knowledge of: Microsoft Office automation applications and operating systems; network infrastructure devices such as hubs, routers, and switches; TCP/IP and other network protocols; antivirus and other security precautions; PC hardware/software troubleshooting and resolution; network security; system backup and recovery techniques; file system management; hardware setup and configuration.

Ability to: Apply industry-standard techniques for servicing personal computers, including installation, upgrade, and replacement of hardware, software, and peripherals; lift and move computers and related equipment safely; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience:

PC/LAN Technician I: A minimum of one year of full-time experience in maintenance of personal computers.

PC/LAN Technician II: Three years of full-time experience in maintenance of personal computers.

Education:

PC/LAN Technician I: Graduation from high school or equivalent.

PC/LAN Technician II: Graduation from high school or equivalent.  An Associate Degree or vocational training in Computer Science or a related field, and/or an A+ Certification is desirable.

License: Possession of a valid Class C California Driver’s License.

Work for the City of Sunnyvale: The Heart of the Silicon Valley Visitors and residents enjoy Sunnyvale's beautiful, clean suburban setting, efficient, high-quality city services, low crime rate, quality schools, and 18 prize-winning parks.

We are looking for an Active Transportation Planner to help the City of Sunnyvale to implement and improve bicycle, pedestrian and Safe Routes to School infrastructure and programs. This position will perform professional transportation planning and general design in bicycle, pedestrian and automobile integration, the use of different types of bicycle facilities and alternative modes of transportation.

The position will have a primary focus on the implementation, reporting and further development of the City’s active transportation network and programs. This will include public outreach, coordination with various departments, and other governmental agencies.

We are seeking a candidate that can communicate effectively with various stakeholders, think critically and objectively, able to learn quickly, and understand how to work within a process to achieve goals.

Working for the City of Sunnyvale as an Active Transportation Planner is both challenging and rewarding and you are provided an opportunity to invest in the community and see the results of your work. All of this, plus a generous benefits package that includes a competitive salary, career development, and training opportunities make the City of Sunnyvale a great place to work.

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire.  The position opens on September 12, 2024, and the final filing date is October 24, 2024 at 5:00 pm. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary: $59.52 - $75.97 Hourly

MAINTENANCE WORKER (Full time)

The City of Marysville seeks qualified candidates for this excellent career opportunity!

Working in the Public Works Department, the Maintenance Worker I/II will perform a variety of unskilled, semiskilled and skilled light and heavy duty construction, maintenance and repair work involving public works, sewer and drainage systems, buildings, parking meters, and other facilities.

The position will be filled as a Maintenance Worker I/II based on the experience and qualifications of the candidate.

SALARY RANGE:
Maintenance Worker I/II – $3,350.50 to $4,485.52 per month (wages effective 7/1/2024 per MOU).  
 

FINAL FILING DATE:
Open until filled.

DISTINGUISHING CHARACTERISTICS:

Maintenance Worker I:  This is the entry level class in the maintenance worker series. Positions in this class normally perform a variety of unskilled and semi‑skilled maintenance tasks. Although trucks and other motorized equipment may be operated by a Maintenance Worker I, the equipment is used on a training basis or for tasks which are repetitious in nature. Under this training concept, positions assigned to the class of Maintenance Worker II which become vacant may reasonably be filled at the Maintenance Worker I level, with the understanding that reassignment to the Maintenance Worker II class may be expected following successful job performance and personal development.

Maintenance Worker II: This is the journey level in the maintenance worker series. Positions assigned to this class are expected to perform semi‑skilled and skilled public works maintenance activities and to operate light and moderately heavy power‑driven equipment on a continuing basis. All positions allocated to this class require that an incumbent be able to work independently, exercising judgment and initiative to fulfill assigned tasks. Maintenance Workers II may also be expected to assist in the supervision and training of less experienced personnel.

EXAMPLES OF ESSENTIAL DUTIES

Examples of Work are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned.

• Perform a variety of maintenance work in the construction, maintenance and repair of streets, parks, sewers, storm drains, curbs, gutters, sidewalks, parking meters and other public facilities.
• Operate power‑driven equipment such as skip loaders, dump trucks, water trucks and fork lifts.
• Break out old concrete work such as curbs, sidewalks, and gutters.
• Cut and prepare streets for patches, spread premix and oil, and rake asphalt.
• Replace, repair, couple, test, and backfill sewer lines.
• Clean and maintain basic tools used on the job.
• Paint traffic directional markings, such as crosswalks and safety loading zones.
• Fabricate, install, repair and replace street signs.
• Operate heavy power‑driven equipment on a relief or training basis.
• Water, mow, weed, trim, renovate, and fertilize grass and other landscaped areas.
• Rake leaves, clean walks, fields, courts, and other facilities.
• Spade and otherwise prepare ground around plants and shrubs, including mixing and applying fertilizers.
• Plant, trim and/or remove trees, flowers, and shrubs. 
• Load trimmings on trucks for disposal.
• Pick up rubbish and litter materials and perform general grounds cleaning.
• Operate power mowers, edgers, sewer rodders, and other hand-operated and power tools in the performance of maintenance and repair activities.
• Drive vehicles as required and assist in routine care and upkeep of such vehicles.
• Assist in moving and installing park and recreational equipment.
• Install, maintain, and repair sewer system mains, sprinkler systems, pipes and facilities.
• Inspect, maintain, and repair parking meter devices.

QUALIFICATION REQUIREMENTS

To be successful in these positions, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EMPLOYMENT STANDARDS (position requirements at entry and throughout employment)

Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the job is qualifying. These employment standards would typically be achieved by possession of a high school diploma, or equivalent, and:

Maintenance Worker I: Possession of a valid California Class C driver license.  There is an employee weight limitation of 325 pounds to meet the legal limits for the safe use of certain equipment.

Maintenance Worker II: One year full-time performing the duties and activities expected of incumbents in the Maintenance Worker I classification. Possession of a valid California Class C driver license.  There is an employee weight limitation of 325 pounds to meet the legal limits for the safe use of certain equipment.

PHYSICAL DEMANDS

The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this job. Reasonable accom­modations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, walk, stand, stoop, climb, dig, lift up to 50 pounds and push motorized equipment.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accom­modations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderately quiet indoors, and varying outdoors.

Work is performed in all sorts of weather, including inclement weather and temperatures above 100 degrees Fahrenheit.

SENIOR ENGINEER

Regular Full-Time Employment Opportunity

The City of Sunnyvale is positioning itself to be a leader in environmental sustainability through it’s Climate Action Playbook and is looking to hire a Senior Engineer to be a part of the team. As a Senior Engineer, you will help us plan, design, and build infrastructure to support the goals and objectives to create a more sustainable, healthy, and livable Sunnyvale. This is an excellent opportunity for forward-thinking, project management engineers to apply and be a part of creating the future.
 
Ideal candidates will have both strong project/program management skills and the ability to effectively and efficiently communicate and build relationships.
 
The current open position is in the Department of Public Works working for both the Engineering Division and Traffic and Transportation Division. Senior Engineers are working managers. The position primarily works on capital projects and developing transportation policies related to the Climate Action Playbook, but may occasionally support land development engineering efforts for planning purposes.
 
 The City of Sunnyvale offers:

• City paid 2% contribution to a deferred compensation plan
• Classic CalPERS members have 4% of the employee contributions paid by the City, leaving only 3% for the employee to contribute.
• Comprehensive City paid family medical, dental, and vision benefits
• Excellent Retiree Medical Benefits

The eligibility list created from this recruitment may be used for future Senior Engineer vacancies within the City of Sunnyvale. 

Under general direction of the Assistant City Engineer, Principal Transportation Engineer, Transportation and Traffic Manager or Assistant Public Works Director/City Engineer, plans, organizes and directs  professional and technical engineering work in support of Capital Improvement Projects; performs a variety of technical tasks relative to assigned area of responsibility; and performs related work as required.

Click here for the full Senior Engineer job description.

The Aging and Adult Services Division of San Mateo County Health is seeking a Deputy Public Guardian Conservatorship Investigator III (DPG). The position is on the Probate Conservatorship Investigation team and is the intake section of the San Mateo County Public Guardian program.

The team receives referrals from all sources, for individuals who are no longer able to make decisions for themselves due to a disabling condition other than mental health. The probate conservatorship investigators conduct a very involved inquiry into the individual's past and present life to prove to the court that there are no other alternatives to conservatorship that will allow the individual to continue to live independently in the community. Conservatorship is a very invasive process as it removes most of an individual's rights. Therefore, it is as a last resort that a petition for conservatorship is filed with the Superior Court.

The current vacancy is in the Aging and Adult Services Division located in San Mateo, but will drive to visit clients at various locations, attend meetings, and perform various duties of the position. This person will report to the Supervising Deputy Public Guardian of Aging and Adult Services.

DPG's have responsibility for managing estates and providing casework services. They administer complex property and litigation cases, prepare complex court reports and testify in Court as needed and may develop comprehensive care plans. DPG III's also provide lead direction and training to other deputies, serve as liaisons with specific County and State department and community agencies, handle those cases that present the greatest liability to the client and/or the County, and may provide 24-hour emergency response services.

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Three years experience coordinating the care and managing the income and assets of frail elderly and gravely disabled persons.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, October 3, 2024 11:59 PM

Application Screening: October 8, 2024

Panel Interviews: October 21 and/or 22, 2024

THE OPPORTUNITY

The City of Pacifica is recruiting for an Information Systems and Technology Analyst to join our team. This position will perform a variety of routine and complex duties in support of City-wide information systems, security and technology operations.

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and community members. 

If interested, we invite you to explore this opportunity with us. Recruitment will close on October 14, 2024 by 12:00 PM PDT, so apply today!

THE DEPARTMENT

The Information Systems and Technology Division is responsible for the City's network infrastructure, cybersecurity, Help Desk support, and daily IT operations. The division supports a full-service city that includes City Administration, Police, Fire, Planning, Public Works, Parks, Beaches, and Recreation departments.

THE POSITION

This is a full-time, professional level position that requires significant administrative, analytical, and technical skills. This position serves as a technical leader, providing complex analytical support.

Duties may include but are not limited to the following:

• Install, configure, maintain, troubleshoot, and monitor physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assist in infrastructure changes and upgrades to limit interrupted services.
• Administer automated deployment of software and updates over the network.
• Monitor and maintain security control of City network and server infrastructure; configure and monitor security features and firewall rules; verify and ensure proper user accessibility; identify and address vulnerabilities; research, recommend, and apply security updates as needed.
• Monitor disaster recovery and backup processes and schedules; verify that backups are successful and data can be recovered.
• Ensure database security by preparing access and control policies and procedures and reviewing permissions on a regular basis.
• Install, configure, maintain, troubleshoot, and monitor City-wide telecommunications systems including voice and data communications infrastructure and equipment; set up and maintain user accounts, access groups, extensions, and voicemail boxes; troubleshoot system-wide outages.
• Work on systems and infrastructure conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinate project activities with IT Manager and IT staff, end users, and vendors.
• Maintain information on scheduled systems maintenance, including upgrades and outages.
• Respond to and resolve users’ inquiries and complaints and escalate problems or issues to vendor representatives as needed.
• Stay abreast of new trends and innovations in technology related to systems, network, server, and telecommunications; research, recommend, and evaluate vendor solutions and technologies; implement improvements upon approval.
• Serve as a Disaster Service Worker, as required.
• Perform related duties and responsibilities as required and other duties as assigned.

Please refer to the attached job description for additional information.