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DOT is accepting applications for the position of full-time benefited Maintenance Assistant. Candidates who meet the minimum qualifications may be required to pass a written exam and a practical exam.

Under immediate supervision, the Maintenance Assistant performs unskilled work in the maintenance and repair of streets, pavements, sewers, landscaping, traffic signs, and traffic signals. Duties include digging holes, trenches, and ditches. It also includes operating a wide range of hand, mechanical, and power tools, as well as a variety of light and heavy vehicles, trucks, and equipment relevant to work performed, ensuring compliance with safe working practices.

Maintenance crews provide services seven days a week. Individuals in this classification may be required to work alternate work shifts, including grave and swing, weekends, holidays, overtime, and on-call.

More information on the typical duties can be found in the Class Specifications for Maintenance Assistant.

DESCRIPTION/RESPONSIBILITIES:

     The San José Fire Department is seeking to hire a qualified individual to fill a Network Technician position. 

     Network Technician I salary range is $56,825.60 - $69,243.20.

     Network Technician II salary range is $66,830.40 - $81,224.00.

     Network Technician III salary range is $74,048.00 - $90,043.20.

     The starting salary will be determined by the selected candidate’s qualifications and experience.  In addition to the starting salary, employees in the Network Technician I/II/II classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

     The Fire Department’s Information Technology Team supports 33 fire stations and 2 field offices, ensuring availability and reliability of their critical software/hardware systems.  The individual hired into this job classification will provide significant technical assistance with major computer systems that support Fire operations such as:  supporting connectivity for the remote locations as well as fire apparatus, proactively and efficiently support the enterprise client environment, which includes the latest Windows Operating Systems, Office 365 suite, Mobile Devices, and other enterprise software.  Primary duties of this individual include day-to day system administration for the desktop hardware and software, Office 365, and mobile devices, as well as resolving end-user help requests.

     Responsibilities include, but are not limited to the following:

     * Provide support for Windows desktop and office productivity applications such as Microsoft Windows 10, Microsoft Office 365 suite, and client applications.

     * Provide support for mobile devices such as iPads, iPhones, Android devices, apparatus MDC’s and their associated applications.

     * WAN support for data network connecting 38 Fire Department facilities.

     * Create and update desktop, laptop, and mobile images.

     * Assist with managing and maintaining Fire Department file servers, print servers and application servers.

     * Respond to incoming incidents and/or help requests from end-users via telephone, email in a timely and courteous manner.

     * Prioritize and schedule help desk tickets and post resolutions.

     * Setup, troubleshoot, deploy, and maintain hardware and software for department PCs, printers, peripherals and network and communications hardware.

     * Create and manage Active Directory objects such as users and computers.

     * Apply drivers, patches and anti-virus/malware updates to PC’s and mobile devices.

     * Respond to and remediate desktop level security incidents.

     * Update documentation for service desk tickets, knowledge base, system administration procedure, etc.

     * Evaluate documented resolutions and analyze trends for ways to prevent future problems.

     * Perform duties with minimum supervision following Department standards and best practices to make good judgment calls for system issues resolutions or escalation. 

     This recruitment may be used to fill multiple positions in this, or other divisions or departments.  If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

     Selection Process

     The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions.  Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

     You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response. 

     * Please describe your experience working in a HelpDesk or Desktop support environment.

     * Please describe your experience deploying a new PC in a business environment.  Be specific in how you connected it to the network, installed common software such as Microsoft Office, and configured specific end-user settings such as printers. 

     You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. 

     If you have questions about the duties of these positions, the selection or hiring processes, please contact Lynda De Santiago, HR & Recruitment Analyst, at lynda.desantiago@sanjoseca.gov .

The City of Chowchilla is accepting applications for the position of Information Technology Systems Administrator. Under general supervision, the position is a computer-related professional level class responsible for establishing system standards, assisting in the development of long range technology plans, and facilitating day-to-day operations of the City’s computer network, telephone systems, and professional mission-critical public safety spectrum RF communications systems.

THE POSITION

Under general direction, the Systems Analyst maintains and deploys the city’s information technology infrastructure, which includes the servers, software, databases, cloud services, and network and communication infrastructure.  In addition, acts as a second level support for complex help-desk issues.

ESSENTIAL DUTIES

Duties may include but are not limited to the following: 

• Maintains servers and related infrastructure; provides advanced level support for applications and desktops, backup and recovery; maintains telephone and email servers, call manager servers, call accounting, and web-based software maintenance and support.
• Installs, modifies, and repairs network hardware, software, and devices.
• Maintains and supports directory and authentication services, email and collaboration services and application provisioning.
• Interfaces with vendors to obtain required equipment and software in a timely manner while ensuring proper audit, documentation and budget controls are met.
• Ensures security through access controls, backups and firewalls.
• Provides technical assistance and support for incoming alarms and issues related to IT infrastructure.
• Monitors system performance, usage of system resources and troubleshoots any issues or outages.
• Maintains daily performance of back-end infrastructure systems & tools 
• Ensures virus monitoring and detection software is up to date and installed on all machines.
• Prepares daily health check report and runs through findings at health check meeting.
• Documents internal procedures, policies, topology drawings and process flows. 
• Writes training manuals for end users and peer supported technology.
• Oversees asset management related to networking equipment such as servers, routers and switches.
• Leads and/or participates in help-desk activities; establishes criteria for priority and urgency response; performs the most difficult troubleshooting and problem resolution related to hardware and software issues.
• Manages IT projects involving multiple City departments.
• Assists in the development and implementation of goals, objectives, policies and procedures, and work standards of the department.
• Maintains safe working conditions for the workforce and public.

THE POSITION

Under general direction, the Web and Database Administrator coordinates the design, development, programming, and maintenance of the City’s Internet and Intranet web sites; maintains on premise and cloud databases and related services, including the security, effectiveness, efficiency, appeal and troubleshooting of databases; and develops databases and/or web applications that are in compliance with applicable city government requirements, standards and best practices.

ESSENTIAL DUTIES

Duties may include but are not limited to the following: 

• Strategically plan, develop, execute and manage the City website (architecture, format and design) in a way that makes it user friendly and effective;
• Design and optimize city Intranet site on SharePoint, using feedback from department leads and power users. 
• Ensures the clear, comprehensive and accurate presentation of the City’s on-line presence in the Internet/Intranet web sites.
• Design, develop and maintain web site documents, templates, graphics and navigational tools;
• Work cross-functionally among City departments to determine needs and ensure web solutions are developed to address those needs;
• Collaborate with the Communications and Marketing team to ensure proper branding and messaging is integrated into the architecture and content of the web sites;
• Track, measure and report on key website metrics for effectiveness of customer engagement;
• Keep current on emerging trends to ensure optimal user experience and engagement;
• Design, develop and maintain highly available databases, developing project plans that translate department needs into technical requirements.
• Execute complete database solutions from evaluation to implementation. This may include researching and implementing “off the shelf” database applications or the development of unique in-house applications which should be protected by an appropriate authorization constraint;
• Develop and enforce data management standards and/or new development protocols that promote standards and ensure that all applications are fully compliant with applicable regulations and best practices;
• Work closely with IT peers to maintain the integrity of the city’s data through multiple access schemes; facilitate sharing of common data by overseeing proper key and index management. Monitor database backups, install, upgrade and maintain database software; restore and/or recover data as necessary;
• Create data flow and data life-cycle documentation; develop and maintain internal database documentation describing requirements, design specifications, implementation and ongoing changes in applicable procedures for use by end users as well as other network personnel.

Please click the links below for complete details regarding this recruitment.

The City of Union City is currently seeking ONE highly energetic, highly motivated individual for the position of Assistant Transit Planner or Associate Transit Planner. Under supervision of the Transit Manager, you will be expected to participate in the development, administration, and analysis of the City's public transit programs.

ASSISTANT TRANSIT PLANNER: Salary: ($5,873 - $7,137/month)
This is the entry-level class in the Transit Planner series. Work involves assisting in analysis and development of transit programs and services is given to an incumbent in this class. The Assistant Transit Planner has basic knowledge of the operating procedures and policies of transit and transportation planning. An incumbent may advance to the higher levels after gaining experience and demonstrating proficiency that meets the qualifications of the higher-level classes. Work is reviewed upon completion of assignments through analysis of draft reports for adequacy, factual content and presentation as well as the soundness of interpretations and conclusions. The Assistant Transit Planner receives considerable direction and assistance from the Transit Manager. 

ASSOCIATE TRANSIT PLANNER: Salary: ($7,033 - $8,543/month)
This is an experienced-level class within the Transit Planner series. Work involves general analysis and development of transit programs and services.  The Associate Transit Planner has general knowledge of the operating procedures and policies of transit and transportation planning. An incumbent may advance to journey-level after gaining experience and demonstrating proficiency that meets the qualifications of the journey-level class. The Associate Transit Planner receives general direction from the Transit Manager.

EXAMPLES OF DUTIES (illustrative only)

• Assist in/ Evaluate the planning, operations and activities of the City’s public transit programs (fixed route and paratransit)

• Assist in/ Coordinate a variety of studies for the preparation, analysis, or evaluation of reports and grant requests.

• Assist in/ Prepare the development of the Short Range Transit Plan (SRTP)

• Assist in/ Coordinate the preparation of the scope of work (RFP’s, IFB’s, etc.) and other contract management related tasks such as monitoring and closeout of service and maintenance contracts, professional services, vehicle procurement, etc.

• Work with other City departments, other transit agencies and other public agencies to provide adequate transit amenities, service levels, service coordination and transit or transportation mitigation measures.

• Investigate and respond to inquiries and/or requests by members of the public regarding transit system policies, procedures and services.

• Perform related duties, responsibilities and assist in special projects as needed.

**Please refer to the attached classification specifications for specific information related to each position.**