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THE POSITION

Tri-City is looking for one individual to serve as a Medical Assistant for the Supplemental Crisis Team. The Medical Assistant will assist licensed medical staff by providing client services that include basic administrative, clerical, or medical support services for mentally ill and emotionally disturbed clients in an outpatient clinical setting.  This position will report to the Crisis Intervention and Medication Support Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Coverage for Garey site Medical Assistant; process Medi-Cal and insurance verification;
• Reconcile verification of ambulance and labs, pharmacy invoices, medication list, pharmacy refill follow-up documents, authorizations and TARS, data gathered from treatment nurse, medication consents (including obtaining consents);
• Medication pick up; filtering pharmacy and lab calls; faxing of insurance, notes and CBC’s as appropriate;
• Monitoring treatment plan expiration dates to ensure compliance; ordering supplies; monitoring SHARPS container and medical disposal;
• Scheduling in-services with pharmaceutical agencies, second medical transport as needed, fielding non-clinical, medication questions, appointments and reminder phone calls;
• Various clerical support duties such as copying, securing signatures and data entry;
• Perform other duties as assigned.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

FINAL FILING DATE:                        We are accepting applications until closing at 5 pm, March 13, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position of Tree Trimmer II in the Parks, Recreation & Libraries Department.  The employment list that will be established from this recruitment may be utilized to fill future regular, temporary, and limited term vacancies in the City for the duration of the list. . The work schedule is from Monday to Friday, 6:30 am – 3:00 pm.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

THE DEPARTMENT

The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.

• Take Pride - We’re proud of the services that we provide to our residents.
• Be Creative - We encourage an environment that allows for passion and innovation.
• Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
• Work As a Team -Teamwork makes us stronger, more efficient and adds value to our department.
• Make it Fun - We celebrate our co-workers, achievements and successes.

DEFINITION

To perform semi-skilled and skilled duties in the trimming, maintenance, and planting of City trees.

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the Tree Trimmer series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. This class is distinguished from the Senior Tree Trimmer in that the latter performs advanced journey level work and provides technical and functional supervision to assigned staff

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from an assigned supervisor; receives technical and functional supervision from the Senior Tree Trimmer or Arborist Technician.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Using aerial lift and through skilled climbing, trim and structurally prune trees to provide clearance of streets, sidewalks, signs and lights as well as to ensure the continued health of the trees.
• Perform tree trimming using chainsaws, hand/pole saws and loppers; remove trees, stumps, hangers, branches and related debris; perform stump grinding and plant healthcare duties.
• Plant, spray, stake and maintain trees on City owned property and in the public right-of–way.
• Operate tree trimming and maintenance equipment such as boom trucks, chippers, stump grinders, and power tools, such as chain saws and hydraulic loppers.
• Clean, sharpen, maintain tools, ropes, and other tree maintenance equipment.
• Collect debris from tree trimming and removal operations into piles, using shovels, rakes, or other tools.
• Load debris onto trucks or into chipper and haul it away for disposal.
• Inspect trees for public safety and wildlife; respond to requests and inquiries from the general public.
• Identify equipment needs for each assigned project.
• Utilize proper safety precautions related to work performed.
• Work multiple shifts during emergencies, seasonally caused circumstances, or special projects in varying climate and temperature conditions.
• Perform general natural resource maintenance work when not assigned to tree trimming duties.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Operate tree trimming and maintenance equipment such as boom trucks, chippers, stump grinder, dump trucks, and power tools, such as chain saws and hydraulic loppers.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Safety rules and work practices used in operating and maintaining tree maintenance equipment and trucks.
• Uses and purposes of tools and equipment related to tree trimming and maintenance.
• Basic methods, tools, materials, and equipment used in trees maintenance.
• Basic principles and practices of record keeping.
• Methods and techniques used in tree trimming and maintenance.
• ANSI standards and ISA best management practices for tree planting, plant healthcare and pruning.
• Uses and purposes of tools and equipment related to tree trimming and maintenance.

Ability to:

• Perform skilled tree trimming and maintenance work; climb trees at heights necessary to perform trimming activities.
• On a continuous basis, know and understand tree trimming and removal operations; observe safety rules.
• Intermittently, sit at a desk while studying or preparing reports; twist to reach equipment or materials; stand, walk, balance, stoop, kneel, climb, crawl, and bend while performing tree trimming and removal duties; perform simple grasping and fine manipulation; and lift or carry weight of 50 pounds or less.
• Use and operate vehicular and stationary mechanical equipment, hand power tools, mechanical equipment, and equipment required for the work in a safe and efficient manner.
• Prepare and maintain simple records of activities.
• Perform heavy physical labor.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Community clearly and concisely, both orally and in writing.
• Independently perform work in tree maintenance and pruning or removing large trees using aerial lift and skilled climbing.
• Operate a vehicle requiring a Class B license.

Experience and Training

Experience:

• One year of increasingly responsible experience performing tree trimming and maintenance duties, including demonstrated ability to climb trees.

Training:

• Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree.

License or Certificate

• Possession of a valid California driver’s license by date of appointment.
• Possession of a valid California driver’s class B license by date of promotion or appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your response to question 3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
3. How many years of tree pruning experience do you have?

• Less than 1 year
• 1-2 years
• 2-3 years
• 3-4 years
• 4-5 years
• 5+ years

4. Describe in detail your experience in the tree care industry including your knowledge and understanding of the following: structural pruning, planting, plant health care application, tree climbing, and other tool & equipment use. If you have municipal experience please describe.
5. How many years of tree climbing experience with ropes do you have?

• Less than 1 year
• 1-2 years
• 2-3 years
• 3-4 years
• 4-5 years
• 5+ years

6. Are you an ISA Certified Arborist and/or ISA Tree Worker Climber Specialist?  If so, what certificates do you hold and for how long have you held the certificate?
7. Do you possess a valid California Class B drivers license?  If yes, please list the expiration date.

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE:  We are accepting applications until closing at 5 pm, March 13, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position of Tree Trimmer I in the Parks, Recreation & Libraries Department.  The employment list that will be established from this recruitment may be utilized to fill future regular, temporary, and limited term vacancies in the City for the duration of the list. . The work schedule is from Monday to Friday, 6:30 am – 3:00 pm.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

THE DEPARTMENT

The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.

• Take Pride - We’re proud of the services that we provide to our residents.
• Be Creative - We encourage an environment that allows for passion and innovation.
• Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
• Work As a Team -Teamwork makes us stronger, more efficient and adds value to our department.
• Make it Fun - We celebrate our co-workers, achievements and successes.

DEFINITION

To perform semi-skilled and skilled duties in the trimming, maintenance, and planting of City trees.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Tree Trimmer series.  Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Tree Trimmer I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from an assigned supervisor; receives technical and functional supervision from the Senior Tree Trimmer or Arborist Technician.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Using aerial lift and through skilled climbing, trim and structurally prune trees to provide clearance of streets, sidewalks, signs and lights as well as to ensure the continued health of the trees.
• Perform tree trimming using chainsaws, hand/pole saws and loppers; remove trees, stumps, hangers, branches and related debris; perform stump grinding and plant healthcare duties.
• Plant, spray, stake and maintain trees on City owned property and in the public right-of–way.
• Operate tree trimming and maintenance equipment such as boom trucks, chippers, stump grinders, and power tools, such as chain saws and hydraulic loppers.
• Clean, sharpen, maintain tools, ropes, and other tree maintenance equipment.
• Collect debris from tree trimming and removal operations into piles, using shovels, rakes, or other tools.
• Load debris onto trucks or into chipper and haul it away for disposal.
• Inspect trees for public safety and wildlife; respond to requests and inquiries from the general public.
• Identify equipment needs for each assigned project.
• Utilize proper safety precautions related to work performed.
• Work multiple shifts during emergencies, seasonally caused circumstances, or special projects in varying climate and temperature conditions.
• Perform general natural resource maintenance work when not assigned to tree trimming duties.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Safety rules and work practices used in operating and maintaining tree maintenance equipment.
• Uses and purposes of tools and equipment related to tree trimming and maintenance.
• Basic methods, tools, materials, and equipment used in trees maintenance.
• Basic principles and practices of record keeping.

Ability to:

• Perform skilled tree trimming and maintenance work; climb trees at heights necessary to perform trimming activities.
• On a continuous basis, know and understand tree trimming and removal operations; observe safety rules.
• Intermittently, sit at a desk while studying or preparing reports; twist to reach equipment or materials; stand, walk, balance, stoop, kneel, climb, crawl, and bend while performing tree trimming and removal duties; perform simple grasping and fine manipulation; and lift or carry weight of 50 pounds or less.
• Use and operate vehicular and stationary mechanical equipment, hand power tools, mechanical equipment, and equipment required for the work in a safe and efficient manner.
• Prepare and maintain simple records of activities.
• Perform heavy physical labor.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Community clearly and concisely, both orally and in writing.

Experience and Training

Experience:

• No experience is required; experience in basic methods and techniques used in tree trimming and maintenance and/or ISA best management practices for tree planting and pruning is highly desirable.

Training:

• Equivalent to completion of the twelfth (12th) grade, GED, or higher level degree.

License or Certificate

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your response to question 3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
3. How many years of tree pruning experience do you have?

• Less than 1 year
• 1-2 years
• 2-3 years
• 3-4 years
• 4+ years

4. Describe in detail your experience in the tree care industry including your knowledge and understanding of the following: structural pruning, planting, plant health care application, tree climbing, and other tool & equipment use.  If you have municipal experience please describe.
5. Are you an ISA Certified Arborist and/or ISA Tree Worker Climber Specialist?  If so, what certifications do you hold and for how long have you held the certificate?
6. Do you possess a valid California Class B drivers license?  If yes, please list the expiration date.

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Date Posted:           February 12, 2020

Classification:          INFORMATION TECHNOLOGY ANALYST
                                  Open and Promotional recruitment

Work Schedule:       8 hours per day; 5 days per week (Monday – Friday); 12 months per year
 

Salary Range:          Step A            Step B            Step C            Step D            Step E
(monthly)               starting            6 mos          18 mos           30 mos          42 mos
                                 $7,050            $7,402           $7,772            $8,163           $8,570

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $1,075.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Business Services Division; Information Technology Services Department;
                                   101 Twin Dolphin Drive; Redwood City, CA  94065-1064

Application Deadline:          Friday, March 6, 2020     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of the Manager, Information Technology Support, perform a variety of technical duties involved in the programming, development, modification and analysis of assigned computer systems, databases, software and applications to meet the needs of County Office and client school district technology users, resolve data problems and provide for system enhancements; design, code, test and implement new system applications.

Essential Job Functions:              

• Perform a variety of technical duties involved in the programming, development, modification and analysis of assigned computer systems, databases, software and applications to meet technology user needs, resolve data problems and provide for system enhancements
• Analyze requests for application additions, solutions and revisions; confer with users to determine system and application needs, requirements, feasibility, operational problems and desired output; develop systems and applications in response to user feedback
• Facilitate the collection, management, manipulation, reporting and distribution of computerized data used for analysis; verify integrity of data in new systems
• Provide technical support to County Office staff and technology users; respond to inquiries and provide training and information concerning the proper use and operation of computer systems and programs; assist staff with resolving system problems and provide data processing solutions
• Administer assigned databases to assure proper performance, operation and file sizing; monitor available system space; move and reformat files as necessary to provide for efficient program and system running; analyze and design interface between computer systems as needed
• Review, analyze and modify existing systems and programs as necessary; prioritize and respond to requests concerning existing computer systems and programs; evaluate computer system performance and utilization; modify programs and systems to enhance operations
• Design, code, write, develop and implement new system applications; revise programs as necessary to assure adaptation with existing computer systems; design, install, upgrade and configure software applications to enhance and assure smooth running of assigned computer systems
• Debug programs by preparing test data and testing program operations as assigned; run test data in actual computer operations; detect and resolve programming errors and miscalculations; troubleshoot and resolve database, system and application errors and malfunctions as necessary
• Evaluate existing system designs to determine effectiveness and operational efficiency; modify systems to enhance system performance and presentation of data; integrate new software and revise programs as necessary to assure adaptation with existing computer systems
• Review and analyze computerized records and reports to assure accuracy and detect processing errors; modify systems and applications to resolve errors as needed; determine appropriate error corrections for software and correct existing data as necessary
• Maintain various records related to computer programs and assigned activities; utilize assigned computer systems to initiate queries and generate computerized reports as requested
• Prepare and develop technical design specifications, program descriptions, procedural manuals and user documentation according to established procedures; evaluate new technologies for effectiveness in meeting  the business requirements and objectives of users
• Communicate with technology users and various outside agencies to exchange information, coordinate activities and resolve issues or concerns
• Operate a variety of computers, servers, peripherals and specialized software
• Attend and participate in various in-services as assigned

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:  Bachelor’s degree in computer science or related field

EXPERIENCE:  Two (2) years of experience involving the programming and development of computer systems, databases, and applications

Specialized Skills and Knowledge:

• Knowledge of principles, practices and techniques used in the development, maintenance, and analysis of computer systems, databases, and applications
• Ability to perform a variety of technical duties involved in the programming, development, modification and analysis of assigned computer systems, databases, software and applications to meet County Office needs, resolve data problems and provide for system enhancements
• Knowledge of computer programming systems, utilities, and applications used by the County Office
• Ability to review, analyze and modify existing systems and programs as necessary
• Ability to integrate new applications and revise programs to assure adaptation with existing computer systems
• Knowledge of system utilities and design and program applications
• Ability to design, code, test and implement new system applications
• Ability to analyze requests for system additions and revisions
• Knowledge of applicable programming languages
• Ability to design programming solutions for application problems and malfunctions
• Knowledge of principles, practices and methods of database structures, computer programming and system design
• Knowledge of database structures, on-line applications and system capabilities of County Office computer systems
• Knowledge of computerized data collection, management, manipulation and distribution requirements for analysis and reporting functions
• Ability to facilitate the collection, management, manipulation, reporting and distribution of computerized data used for analysis
• Knowledge of techniques of testing and debugging computer programs
• Ability to maintain assigned databases to assure proper performance, operation and file-sizing
• Knowledge of principles, methods, and procedures of operating computers and peripheral equipment
• Ability to operate computers and peripheral equipment properly and efficiently
• Knowledge of record-keeping and system documentation techniques
• Ability to maintain various records related to work performed
• Knowledge of interpersonal skills using tact, patience and courtesy
• Ability to establish and maintain cooperative and effective working relationships with others
• Knowledge of oral and written communication skills
• Ability to communicate effectively both orally and in writing
• Ability to analyze situations accurately and adopt an effective course of action
• Ability to meet schedules and time lines

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information in person and on the telephone
• Seeing to read a variety of materials variety of materials and view a computer monitor
• Sitting or standing for extended periods of time
• Bending at the waist, kneeling, or crouching to file materials

Examination Process:  The examination process for this classification will consist of:

1. A review of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. A written examination (anticipated date- March 19, 2020)
3. An oral board examination (anticipated date- March 27, 2020)

                      NOTE: Examination procedures subject to change as deemed necessary by the Administrator,
                                  Personnel Commission Services.

Only the highest qualified candidates will be invited to attend the examinations.

                        Applicants will be notified of screening and examination results by e-mail or letter.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

https://www.smcoe.org/about/personnel-commission/

Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

FINAL FILING DATE:  Open Until Filled.  First cut-off is 5:00pm February 28, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Information Technology Program Manager in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 am–5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

For more details on the position, please see the attached job flyer.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to question 9, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
3. Why do you want to work for the City of Roseville?
4. Describe your management style. Specifically, how have you let your teams to be high performing?
5. How do you predict municipal governments will use technology differently in the next five years? How do you see yourself shaping the change?
6. Describe a significant change initiative that you led at your last organization. What were the major challenges, and how did you achieve success?
7. Which of the following Information Technology Divisions are you interested in leading and managing: Client Services (Service Desk), Business Solutions, Enterprise Solutions, Data Intelligence, Network Infrastructure, Cyber Security, and Strategic Planning & Digital Communications?
8. The City of Roseville technology infrastructure teams support networks, servers and storage, telecommunications, radio, cloud, and cyber security functions.  Please identify the technology infrastructure areas you’ve managed, how long, and any supervisory role you’ve held.  Please include years of experience supporting, and years supervising the infrastructure area, and the number of staff supervised.
9. How many years of experience do you possess in business application development/support or network/infrastructure support?

• Less than 3 years
• 3-5 years
• 5-7 years
• Over 7 years

10. How many years of experience do you possess providing functional supervision over assigned personnel?
    • Less than 1 year
    • 1-3 years
    • Over 3 years
11. How many years of experience do you have as a program manager, leading and managing a portfolio of projects?
12. How many years of experience do you have as a project manager, leading and managing the planning and implementation of business technology projects?
13. Please list any college or university degrees you have earned, include the degree, major and institution.

IT, a division of the Administrative Services Department, is divided into two teams: Software Development, and Endpoint and Infrastructure. Software Development involves writing and supporting software that enables City staff to deliver services more efficiently. Endpoint and Infrastructure is responsible for infrastructure, desktop, and mobile devices used throughout the City.

ABOUT THE POSITION

Endpoint and Infrastructure IT Analyst I: This entry level position has the full range of duties listed below can be performed in this job class but the incumbent is not expected to function at the same skill level as the higher positions and usually exercise less independent direction and judgment. This position receives more detailed instructions than the higher levels and may require a higher level of supervision and mentoring.

Endpoint and Infrastructure IT Analyst II: This is the mid-level Endpoint and Infrastructure IT Analyst position. It is filed by appointment when the department head has determined that an Endpoint and Infrastructure IT Analyst I is fulfilling all of the requirements of the Endpoint and Infrastructure IT Analyst at a higher level with more independence. At times, this position may do some training and supervision of an Endpoint and Infrastructure IT Analyst I as well as act as project lead for some less complex solutions. The incumbent must have demonstrated an ability to work independently and provide excellent customer service before advancing to this level.

The ideal candidate will embrace the City's emphasis on excellent customer service; will have a proven track record of reliability and dependability; will be detail-oriented and able to manage multiple tasks; will successfully perform work requiring analytical ability and be able to synthesize and summarize information; will use initiative and independent judgment; will be a team player who likes working with a variety of City staff and have a sense of  humor.

Please click on the PDF link below to review the complete job announcement.

The City of Redwood City’s Parks, Recreation and Community Services (PRCS) Department is looking for people interested in working approximately 15-20 hours per week, working the special events programs operated by the Parks, Recreation and Community Services Department.  Incumbents will typically assist in setting up, monitoring, and breaking down the events all while providing excellent customer service to visitors.

Typical duties may include, but are not limited to the following: Follow event plan and execute assigned duties effectively and efficiently; monitor or manage interactive recreation areas which may include, but are not limited to, arts and crafts, organized games, sports, drama, social recreation, and music/singing activities; supervise recreation participants insuring that proper safety precautions are observed in assigned activities; maintain and care for equipment as appropriate to help promote recreation activities effectively; assist in organizing, promoting, and managing special events; assist in setting up, monitoring, and breaking down the events; report to supervisors orally and in writing; complete assigned paperwork such as timecards, attendance reports and/or incident and accident reports; perform related duties and responsibilities as assigned.

The Recreation Leader (Special Events) is responsible for presenting the service oriented, positive, and enthusiastic mission of the City of Redwood City.  The ideal candidate will enjoy promoting a variety of recreation activities.  The ideal candidate will also have the ability to multi-task, and demonstrate excellent leadership and customer service methods and practices. 

Please click on the PDF link below to review the complete job announcement.

The City of San José is recruiting for an IT Manager (Information Systems Analyst) in the Public Works Department. As a technical lead, this position will be responsible for overseeing and managing client-devices and day-to-day Customer Support services.

The City of San José believes in the model of utilizing technology as a means for increased optimization as well as cost savings. With significant technology refresh and upgrade, there is a greater need for highly skilled technical hands-on leadership, oversight and technical project management.

This position requires strong technical hands-on experience and leadership skills, as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever changing business, as well as an ever changing technical environment.

The ideal candidate must be able to take full ownership of managing infrastructure operations, and leading projects to completion. This position demands a proven ability to resolve complex technical issues with limited resources. A forward thinking team leader and team player with a positive attitude are essential to this position.

Duties may include but are not limited to:

§  Provide visionary/technical leadership for the Department’s client infrastructure and operations which includes: desktops, mobile devices, phones, and other infrastructure related applications

§  Provide technical leadership and supervise desktop support engineers and technicians

§  Perform hands-on system/application configuration and advanced troubleshooting infrastructure issues to ensure service availability to meet service level expectations

§  Develop technical guidelines to a governance framework to ensure best practices and security

§  Lead in the implementation of projects to completion

§  Coordinate IT service needs with departments

§  Manage Department’s Technology Assets including tracking, replacement, and surplus of equipment

§  Ensure the Desktop Support team is meeting and exceeding performance expectations as defined through metrics and benchmarks

§  Maintain employee work plans and conduct performance appraisals

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

The ideal candidate will also possess a combination of the following knowledge and hands-on experience:

§  Experience developing 5-year technology roadmap for department, funding support, and ensure the team is meeting and exceeding performance expectations as defined through metrics and benchmarks.

§  Hands-on experience managing and supporting technologies such as:

o   Virtual Desktop Infrastructure (VDI)

o   Mobile Device Management (MDM)

o   Building and deploying Windows 10 images and/or provisioning virtual machines

o   Microsoft Windows 10 and 2016/2019 Server

o   Desktop deployment: Building images and/or provisioning virtual machines.

o   System admin tools (e.g. Event Viewer, MDT, USMT, PDQ, vCenter, vMotion, etc.)

o   Networking: DHCP, DNS, subnets, gateways, etc.

o   User account admin: Microsoft Windows Active Directory GPOs

o   Applications: Office 365 Suite, IE/Edge, etc.

o   Security:  Windows security patches (WSUS) and antivirus servers (TrendMicro)

o   Troubleshooting: reviewing and analyzing system logs, identifying system issues, applying remediation, and performing system preventative maintenance.

o   Security Management such as antivirus and patch management for desktop and servers

o   Experience managing, configuring, deploying and troubleshooting client devices including desktops, laptops, thin clients (Dell Wyse) and tablets/mobile devices (Surface Pro, iPad, iPhone, Android)

o   Experience managing Windows security patches (WSUS) and antivirus servers (TrendMicro)

o   Provides direction in reviewing and analyzing system logs, identifying system issues, applying remediation, and performing system preventative maintenance.

o   Experience with managing and troubleshooting Windows OS and applications (Windows 7/10, Office 365 Suite, IE/Edge, etc.)

o   Working knowledge of VMware VDI deployment and Airwatch/InTune mobile device management

o   Experience writing technical documentation

o   Implementation of agile methodology towards daily task management

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Team Work and Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Project Management – Ensures support for projects and implements agency goals and strategic objectives.

Supervision – Sets effective long and short-term goals based on a good understanding of management practices; provides motivational support;  create work assignments that empower staff with decision-making responsibilities and are balanced with realistic priorities, skills and maximum benefit to the organization.

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