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The City of Rocklin is now accepting applications for an Information Technology Analyst for the IT Division to perform technology infrastructure maintenance, administration, and support.  Responsibilities include, but are not limited to, participating in the design of technology infrastructure solutions; configuring,  troubleshooting and performing maintenance on server and disk storage systems, routers, switches, and firewalls; performing monthly VDI base image updates and administering virtual desktop pools; administering the VMware vSphere environment and performing vCenter and ESXi host updates and upgrades as needed; administering Windows server infrastructure services including Active Directory, DNS, DFS, and DHCP; managing Active Directory users and groups, logon/logoff/startup/shutdown scripts, group policies, file shares and access permissions; performing basic Microsoft Exchange server administration tasks such as creating mailboxes, contacts, and distribution groups; administering print servers and multifunction print devices; and automating tasks and processes whenever possible through advanced scripting techniques and group policy management.

This is a journey level class with responsibility for the full range of technical and professional functions necessary to accomplish the tasks and duties in the assigned area with minimal direction or assistance.  The Information Technology Analyst reports to the Information Technology Manager or designee, and may provide technical direction or functional supervision over support staff as needed.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The City of Dublin is seeking a creative and community oriented, self-starter to serve as Recreation Technician.  Under the direction of the Recreation Coordinator-Special Events, this position is responsible for developing, organizing and overseeing a variety of recreational services, activities, and programs. The current vacancy is for a Recreation Technician who will assist with various community and special events, including the weekly Farmer’s Markets, seasonal event and large scale events, such as the St. Patrick’s Day Festival, which attracts over 50,000 visitors. This job requires a flexible schedule to work at evening and weekend events.

EXAMPLES OF DUTIES
Duties may include, but are not limited to, the following:

• Assists with the City’s recreation and community services programs which may include: aquatics, senior citizens, youth and adult sports, playgrounds, special events, camps, teens and preschool. 
• Provides on-site supervision and implementation of assigned program areas.
• Assists with administrative tasks including the maintenance of records, files and other data.
• Assists in preparing promotional materials including flyers, program brochures, newsletters and press releases.
• Ensures that assigned program or event is operating in compliance with established health and fire department rules and regulations.
• Monitors facilities and activities of users; secures facilities as required.
• Issues equipment for recreational activities; prepares for special events such as dances and excursions.
• Participates in assessing supplies needed for events and requisition additional supplies as needed.
• Assists in the assurance that City recreational activities start and finish in the prescribed manner and time frames. 
• Assists responsible staff to prepare for upcoming recreational events.
• Notifies participants for scheduling events and registration requirements.
• Coordinates recruitments, recommends for employment, trains, supervises and evaluates volunteers and temporary part-time staff.

The City of Dublin is seeking a full-time Senior Office Assistant in the Parks and Community Services Department.  The successful candidate performs a wide variety of administrative and clerical duties in the Parks Department and provides administrative assistance to executive level Staff as assigned.  Regular attendance at evening/weekend Parks Commission meetings is required.

EXAMPLES OF DUTIES
The following key elements describe the basic duties and responsibilities of the position:

• Perform a variety of complex, specialized and responsible clerical duties in support of important functions or programs within a department.
• Assume overall clerical responsibility for an assigned program area that involve maintaining appropriate records, preparing necessary reports, and serving as an overall information source for the program as assigned.
• Provide lead support, as assigned, to positions within the Office Assistant series including assigning and reviewing work and responding to questions and situations about which less experienced staff have not been exposed.
• Provide office management support to an independent office, as assigned, involving the performance of a broad range of administrative tasks including ensuring that work is handled on a priority basis and completed in a timely manner, and handling routine purchasing and budget duties.
• Respond to complaints and requests for information on regulations, procedures and policies relating to responsibilities assigned.
• Type a variety of written material from rough draft, dictaphone or verbal instructions using word processing equipment as assigned.
• Act as a receptionist; screen calls and visitors and refer inquiries as appropriate; respond to complaints and requests for information based upon departmental policies and procedures.
• Compile information from a variety of sources as requested.
• Maintain financial, statistical and/or operational reports and records as applicable.
• Compose routine correspondence independently.
• Perform general clerical duties including filing, document imaging, checking and recording information on records, and processing routine requests for information.
• Participate in the preparation of assigned budget.
• Build and maintain positive working relationships with co-workers, other city employees and the public using principles of good customer service.
• Performed related duties as assigned.

JOB TYPE

Permanent, Full-Time (Work Schedule is Wednesday through Sunday)

THE POSITION

The City of Dublin, a dynamic community, is seeking an energetic and motivated Recreation Coordinators to provide program administration and support to the Aquatic and Fitness team.

Qualified candidates will have experience managing a comprehensive aquatic facility and an understanding of the best practices for safe swimming pool operations. They will have good interpersonal skills and a customer-focused management style that enhances community relations and strengthens partnerships. The position requires the flexibility to work irregular hours and a non-standard scheduled including mornings, evenings, weekends, and holidays.

The ideal candidate will understand the principles of supervision and have experience motivating large groups of employees and volunteers to work as a cohesive team. They will also have a demonstrated ability to “multitask” to handle competing priorities and demands. The position will assist with planning and implementing aquatic program(s) at the Emerald Glen Recreation and Aquatics Complex (EGRAC).

EXAMPLES OF DUTIES

Duties may include, but are not limited to, the following:

• Develop, organize and supervise the daily operation of the aquatic facilities and implement aquatic programs and city-wide special events
• Recruit, train, supervise and evaluate part-time staff, independent contractors and volunteers
• Prepare promotional materials including flyers, program brochures, newsletters and press releases
• Maintain records, files and other aquatic and facility related data
• Schedule use of aquatic facilities, oversee the maintenance and obtain necessary supplies and equipment related to facility operation.
• Prepare program information and reports related to budgets
• Attend day, evening, weekend meetings and events
• Continually improve aquatic safety and maintenance procedures
• Ensure that assigned program or event is operating in compliance with established health and fire department rules and regulations
• Oversee program-related equipment and infrastructure maintenance, by evaluating materials and equipment requirements
• Procure and manage supplies, material, and equipment used in activities; conduct inventory.
• Conduct evaluations of assigned program areas for quality and effectiveness and formulates recommendations for review regarding improved services, development, or cancellation of programs
• Ensure that City recreational activities start and finish in the prescribed manner and time frames
• Inspect aquatic facilities for safety and appearance
• Notify participants for scheduling events and registration requirements
• Other duties as assigned

Open until filled

Pay rate: $19.00 - $21.00 hourly

This position will primarily work Monday - Friday (specific work schedule to be determined) with variable hours averaging 25+ per week.  This is a temporary, part-time non-benefited position.

Summary:
Under direction, assists in the implementation, operation and maintenance of the District’s computer workstations; maintains, tests, and updates information systems programs and applications; installs and provides technical assistance for computer hardware and software; and performs related duties as assigned.

Essential Duties and Responsibilities:

• Installs and maintains software and hardware at District computer workstations; provides technical assistance.
• Performs and implements systems maintenance, making program modifications as necessary to meet user requirements.
• Compiles, integrates, and analyzes information gathered from users to modify computer programs; evaluates, installs, and maintains third-party vendor software.
• Responds to inquiries and requests and provides technical assistance for District systems and programs including systems at remote sites; troubleshoots hardware and software problems and coordinates activities by users and vendors to resolve them.
• Maintains current knowledge of information technology trends and innovations; reads applicable industry publications.
• Maintains work, time, and material records, preventive maintenance schedules and updates help desk software.

Other Duties and Responsibilities:

• Performs other related duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. *

Education/Experience:
High school diploma or equivalent, six months of computer technician or related experience; or equivalent combination of education and experience.

Language Ability: 
Ability to read, analyze, and interpret general business periodicals, professional journals, schematic diagrams, or technical procedures and documents.  Ability to write reports, business correspondence and procedure manuals. Ability to present information and respond to questions from staff.

Math Ability:
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates and Licenses:
California Driver License

Supervisory Responsibilities: 
This position has no supervisory responsibilities.

Knowledge of:
Principles, techniques of microcomputer systems software troubleshooting, and networking.  Use, capability, characteristics, and limitations of microcomputers and related equipment.  Principles and practices of training as related to personal computers.  Standard database, word processing, spreadsheet and report generation PC software packages.  Pertinent federal, state, and local laws, codes, and regulations.

Ability to:
Administer and maintain computers, and related peripherals.  Analyze and define user problems and requirements.  Analyze and define problems and conceptualize practical microcomputer solutions. Analyze systems requirements and problems and recommend new or modified systems and applications to meet user requirements. Work on multiple concurrent projects with frequent interruptions.  Organize work to meet rapidly changing priorities.  Troubleshoot hardware and software problems and make or recommend modifications; understand and carry out oral and written directions; exercise good judgment and initiative in work functions.

Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Standard office setting; some exposure to confined areas such as equipment/computer rooms and network infrastructures; regular interaction with District staff at various sites/locations.

Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Sufficient physical ability to work in an office setting; sit, stand, walk, reach, twist, turn, kneel, bend, squat, and/or stoop for prolonged periods of time; perform duties requiring grasping, repetitive hand movement, and fine coordination; and operate office equipment. See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate office equipment. Hear in the normal audio range with or without correction.  Lifts up to 25 pounds frequently. Occasionally lifting up to 50 pounds.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DESCRIPTION/RESPONSIBILITIES:

     The San José Fire Department is seeking to hire a qualified individual to fill a Network Technician position. 

     Network Technician I salary range is $56,825.60 - $69,243.20.

     Network Technician II salary range is $66,830.40 - $81,224.00.

     Network Technician III salary range is $74,048.00 - $90,043.20.

     The starting salary will be determined by the selected candidate’s qualifications and experience.  In addition to the starting salary, employees in the Network Technician I/II/II classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

     The Fire Department’s Information Technology Team supports 33 fire stations and 2 field offices, ensuring availability and reliability of their critical software/hardware systems.  The individual hired into this job classification will provide significant technical assistance with major computer systems that support Fire operations such as:  supporting connectivity for the remote locations as well as fire apparatus, proactively and efficiently support the enterprise client environment, which includes the latest Windows Operating Systems, Office 365 suite, Mobile Devices, and other enterprise software.  Primary duties of this individual include day-to day system administration for the desktop hardware and software, Office 365, and mobile devices, as well as resolving end-user help requests.

     Responsibilities include, but are not limited to the following:

     * Provide support for Windows desktop and office productivity applications such as Microsoft Windows 10, Microsoft Office 365 suite, and client applications.

     * Provide support for mobile devices such as iPads, iPhones, Android devices, apparatus MDC’s and their associated applications.

     * WAN support for data network connecting 38 Fire Department facilities.

     * Create and update desktop, laptop, and mobile images.

     * Assist with managing and maintaining Fire Department file servers, print servers and application servers.

     * Respond to incoming incidents and/or help requests from end-users via telephone, email in a timely and courteous manner.

     * Prioritize and schedule help desk tickets and post resolutions.

     * Setup, troubleshoot, deploy, and maintain hardware and software for department PCs, printers, peripherals and network and communications hardware.

     * Create and manage Active Directory objects such as users and computers.

     * Apply drivers, patches and anti-virus/malware updates to PC’s and mobile devices.

     * Respond to and remediate desktop level security incidents.

     * Update documentation for service desk tickets, knowledge base, system administration procedure, etc.

     * Evaluate documented resolutions and analyze trends for ways to prevent future problems.

     * Perform duties with minimum supervision following Department standards and best practices to make good judgment calls for system issues resolutions or escalation. 

     This recruitment may be used to fill multiple positions in this, or other divisions or departments.  If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

     Selection Process

     The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions.  Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

     You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response. 

     * Please describe your experience working in a HelpDesk or Desktop support environment.

     * Please describe your experience deploying a new PC in a business environment.  Be specific in how you connected it to the network, installed common software such as Microsoft Office, and configured specific end-user settings such as printers. 

     You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. 

     If you have questions about the duties of these positions, the selection or hiring processes, please contact Lynda De Santiago, HR & Recruitment Analyst, at lynda.desantiago@sanjoseca.gov .