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The San Jose Police Department is seeking qualified candidates to fill the Police Geographic Information Systems Analyst position in the Systems Development Division of the Bureau of Technical Services. This is a professional-level position in the IT professional management series and is responsible for overseeing and managing day-to-day Police GIS services, system integration, and computer-aided dispatch (CAD) system support. This position will provide GIS services and support across the Police Department, including technical solutions and automation for the Crime Analysis unit.

The position requires strong hands-on technical GIS experience and analytical skills as well as the ability to identify opportunities and effectively apply geospatial technology within the department to add business value. We are seeking an individual capable of taking initiative and leading others and with willingness to adapt in changing business and technical environments.  This position reports directly to the Information Technology Manager. Excellent command of verbal and written communication skills is required.

Key responsibilities and duties of the Police Geographic Information Systems Analyst may include but are not limited to the following: 

a.    Provide GIS data development and conversion for the agency’s Hexagon CAD system. Convert, build, test, and deploy regular updates to key datasets that drive the CAD system. Configure, support, troubleshoot and resolve issues with CAD mapping, geolocation, and routing. Maintain responsibility for testing and release management of routine updates.

b.    Lead GIS efforts to meet NextGen 911 requirements, working in coordination with Enterprise GIS data management staff.

c.     Plan, organize, and guide the agency’s use of GIS by analyzing business needs and implementing GIS strategies and solutions. Provide GIS services throughout the Police Department in alignment with the City’s Enterprise GIS platform and standards.

d.    Improve service delivery by geographically enabling business systems and integrating of geospatial technology into business processes and workflows.

e.    Provide technical support and expertise to the Crime Analysis unit, including data integration, process automation, and implementation of analytics solutions.

f.      Increase geospatial knowledge within the department by understanding business needs, demonstrating technical solutions, communicating business value, and leading and supporting departmental users at all levels.

g.    Maintain documentation for CAD database and map updates

h.    Ability to create Geofile updates for various Police Department applications such as the Records Management System (RMS), CopLogic, etc.

i.      Regularly communicate and work with the Public Works Department GIS staff to support City’s enterprise GIS database.

j.      Collaborate with GIS staff in the City and other County jurisdictions in support of more accurate and consistent GIS data. This many include meetings and participation of projects as directed.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The City of Rocklin is now accepting applications for an Information Technology Analyst for the IT Division to perform technology infrastructure maintenance, administration, and support.  Responsibilities include, but are not limited to, participating in the design of technology infrastructure solutions; configuring,  troubleshooting and performing maintenance on server and disk storage systems, routers, switches, and firewalls; performing monthly VDI base image updates and administering virtual desktop pools; administering the VMware vSphere environment and performing vCenter and ESXi host updates and upgrades as needed; administering Windows server infrastructure services including Active Directory, DNS, DFS, and DHCP; managing Active Directory users and groups, logon/logoff/startup/shutdown scripts, group policies, file shares and access permissions; performing basic Microsoft Exchange server administration tasks such as creating mailboxes, contacts, and distribution groups; administering print servers and multifunction print devices; and automating tasks and processes whenever possible through advanced scripting techniques and group policy management.

This is a journey level class with responsibility for the full range of technical and professional functions necessary to accomplish the tasks and duties in the assigned area with minimal direction or assistance.  The Information Technology Analyst reports to the Information Technology Manager or designee, and may provide technical direction or functional supervision over support staff as needed.

The District has one open, full-time position of Information Technology Manager.

For more information or to apply, visit Ralph Andersen & Associates at:

https://www.ralphandersen.com/jobs/it-manager-marin-municipal-water-district/

Candidates should apply by Monday, February 3, 2020 for optimal consideration. This recruitment is considered open until final selection is made.

The County of San Mateo's Information Services Department seeks a qualified IS Manager II to serve on its Applications Team. The candidate will be an integral part in assisting the Division Manager of Applications to maintain, integrate, and support all Countywide applications supported by ISD and applications that departments request ISD to create and/or maintain on their behalf.  Examples of these applications include; CJI, GIS, OpenData, Granicus, etc.

The IS Manager II will plan, coordinate, and implement comprehensive Countywide automation and systems development efforts or Countywide information services security policies and programs; coordinate, direct, and/or evaluate the work of staff and/or County employees engaged in programming and systems analysis work or policy/program implementation; assist in the development, implementation and evaluation of goals, objectives, policies and procedures related to the functions of the department; may select, train and provide direction to the subordinate professional, technical and clerical staff; and provide highly complex staff support to senior level management within assigned area of specialization. 

The IS Manager II will also have full line and functional management responsibilities for staff involved in programming and systems analysis support for a major application or group of applications, which have County-wide impact.  This level is responsible for developing and implementing programs, divisional goals, objectives, policies and priorities.  Activities are based on direct consultation with user department staff and management to assess their information processing needs including shortcomings in their current automated systems and opportunities for new automation support.

Examples Of Duties: 
Duties may include, but are not limited to, the following:

• Plan, direct, monitor and evaluate the effectiveness of a comprehensive Countywide information services programs or policy, including needs assessment, program design and planning, implementation, evaluation and regulatory enforcement.
• Direct, supervise, evaluate and counsel assigned staff in the development of programming and systems solutions to customer needs.
• Assist in the preparation, administration, review and evaluation of the Department budget.
• Direct, coordinate, and participate in the development and implementation of program goals, objectives, policies, procedures and priorities that balance both customer needs and professional standards and practices.
• Act as liaison between information services management team, senior level management, advisory boards and commissions, regulatory bodies and program staff to ensure that all appropriate policies and guidelines are followed.
• Maintain an effective working relationship with a variety of public and private organizations, including other department staff, County departments and agencies; consult with other managers on relevant program issues, develop alternative strategies for dealing with information system needs and assist in the implementation of solutions as necessary.
• Consult with other program managers on relevant program issues; develop alternative strategies for dealing with departmental needs and assist in the implementation of solutions as necessary.
• Conduct or participate in negotiating contracts with outside vendors, consultants or organizations; monitor and evaluate fiscal and legal liability of same.
• Prepare, administer and monitor project budget to ensure the accomplishment of program and service objectives within budget restrictions.
• Coordinate and direct each project phase: feasibility, requirement definition, detail design, programming and testing, implementation and maintenance for medium to large scale projects.
• Confer with Information Services management and departmental user staff regarding project status; provide regular project status reports.
• Assist user departments to formulate automation options and long-term strategies to meet their information processing requirements.
• Assign project work units and follow up to insure completion.
• Develop, maintain and implement project plans.
• Ensure that project issues tracking, issue resolution and change control procedure are defined and implemented.
• Provide highly complex staff assistance to senior level management and other departments.
• Prepare detailed written reports, policies, procedures and contracts.
• Participate and attend committees, meetings and conferences pertaining to supported Applications.
• Setting and tracking individual goals and accomplishments.
• Ensuring performance metrics are met.
• Perform related duties as assigned.

QUALIFICATIONS 

Knowledge of:

• Advanced principles and practices of program management, including planning, implementation and evaluation.
• Job planning and prioritizing techniques.
• Information management platforms and systems.
• Principles and techniques of advanced systems analysis and design.
• Supervisory principles and practices, including work planning and evaluation, project management, scheduling and training.
• Principles of budget preparation and monitoring.
• Principles of personnel training, supervision and evaluation.
• Data processing principles, concepts and terminology.
• Methods and practices of computer system design, programming and implementation.
• Structuring techniques for efficient program construction and maintenance.
• Tools and methods used to standardize and facilitate system design and project management.
• Current technologies for systems design and delivery.
• Phases of software life cycles.
• PERT and/or CPM or other project scheduling methodology.
• Cost estimating and cost/benefit analysis.
• Principles of personnel training, supervision and evaluation.

Skill/Ability to:

• Plan, organize and coordinate programs and services on a comprehensive, County-wide level to meet customer needs.
• Coordinate program area activities with other County departments, programs and/or outside agencies.
• Integrate a variety of activities and services to achieve program goals, objectives and priorities. 
• Work cooperatively with other County departments and public and private organizations.
• Analyze problems accurately, develop recommendations and take appropriate action to resolve them.
• Prepare complex and detailed written reports, procedures, grant applications and contracts.
• Use initiative and sound independent judgement within established procedural guidelines.
• Maintain accurate records and file
• Organize work, set priorities and meet critical deadlines.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Utilize appropriate interpersonal style and methods of communication to gain acceptance, cooperation, or agreement of a plan, activity, and/or program idea.
• Communicate effectively both orally and in writing.
• Analyze complex operational, programming and systems problems, evaluate alternatives and reach sound conclusions.
• Plan, schedule and manage large-scale projects.
• Identify critical paths and jeopardies.
• Negotiate agreement between differing individuals and groups of individuals.
• Supervise, evaluate and train assigned personnel.

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is:

Three years of increasingly responsible experience in systems development or programming including one year in a project lead capacity.

APPLICATION/EXAMINATION 
Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination process will consist of an application screening (weight:  Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight:  100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before 11:59 p.m. on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE
Deadline for Applications: January 27, 2020 before 11:59 p.m.
Application Screening (Tentative): Week of February 3, 2020
Combined Civil Service and Departmental Panel Interviews (Tentative): February 20 and/or February 24, 2020
 

The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds and contributions.

We are proud to be an Equal Employment Opportunity Employer.
 

HR Contact: Lucy Fung (IS Manager II - D115) 

A Dispatcher II is a civilian employee of the Police Department who performs a variety of tasks in the Department’s Support Services Division. The Dispatcher II acts as the Department’s primary dispatcher, receiving and relaying incoming calls for emergency and non-emergency assistance; dispatching police units; operating a variety of telecommunications equipment including radio, telephone, and computer-aided dispatch systems; status monitoring, records and file maintenance in a computer-aided environment; and entry level dispatch training. A Dispatcher II may be assigned to work various hours, shifts, holidays, weekends and overtime.

Additional duties may include, but are not limited to, the following: prioritize requests for service based upon available resources, receive radio requests and handle accordingly, type, process and file a wide variety of reports and materials including memos, letters, complaints, declarations, warrants, citations, crime and traffic reports. Assists Department personnel and the public in person and by phone performing record checks, collecting fees and mailing requested reports to outside agencies in accordance with established regulations.

APPLICATION
Applications are only accepted online at www.calopps.org. Resumes will not be accepted in lieu of a City employment application. Typing certification of 40 wpm net (5 minute test taken within the last 12 months) must be submitted with application. Certificates will only be accepted from a recognized business, adult school, or employment agency. Online typing test results will not be accepted. Applications received without a valid typing certificate, or not meeting the minimum words per minute (40 wpm net) will not be considered and applicants will not be contacted to correct the deficiency. Lateral applicants from a POST certified agency are not required to submit a typing certificate.

SELECTION PROCESS
Candidates are encouraged to apply early. Initial screening of applications is tentatively set for January 22, 2020. The most qualified applicants based on background and experience as evidenced by their application, will be invited for an oral board interview, which is weighted 100%. To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member.

A thorough background check, as well as a physical, including a drug screen, psychological evaluation, and polygraph exam will be conducted on the top candidates prior to appointment consideration. Failure to achieve a qualifying score on any portion of the examination process will eliminate a candidate from further consideration.

IMMIGRATION REFORM AND CONTROL ACT
To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

EQUAL OPPORTUNITY EMPLOYER
The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of 1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department.

NFORMATION TECHNOLOGY TECHNICIAN I\II
Information Technology Department
 
$5,184.08 to $6,474.25     Level I
$5,726.42 to $7,151.58     Level II

The City of Gilroy is an equal opportunity employer and supports workforce diversity
 

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. We are currently hiring an Information Technology Support Assistant to join our team. Under general supervision, the new team member will perform semi-skilled work in support of basic information technology needs of the City.

At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and residents.

SALARY

$20.00 - $25.00 per hour

This is a part-time, at-will, non-benefited position. Hours are limited to less than 1,000 hours per year.

BASIC EXAMPLE OF DUTIES

Duties may include, but are not limited to the following:

• Respond to information technology help desk requests and provide assistance via phone, e-mail, remote access, and onsite support; escalating more complex requests to senior staff members.
• Perform basic configuration, installation and maintenance of workstations, laptops, printers, telephones, mobile devices, and other peripherals.
• Troubleshoot basic software, hardware, and network issues; escalating more complex issues to senior staff members.
• Train end-users in operating systems, application programs, and basic computer functionality.
• Assist in creating documentation and training manuals.
• Assist with meeting room setup of laptops, projectors, conference phones, and other requested items.

The duties described in this job announcement are intended only as illustrations of the basic types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. 

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.