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Located in Redwood City, at the heart of Silicon Valley, the San Mateo Superior Court offers the best of both worlds—a mission-driven organization that values innovation, integrity, and impact. You will play a key role in shaping how justice is delivered in one of California’s most forward-thinking and community-centered courts.

Lead a high-impact technology team at one of California’s most innovative trial courts.

San Mateo Superior Court is searching for an experienced and strategic Information Technology Manager to oversee the Business Applications unit responsible for designing, implementing, and sustaining the enterprise systems that keep Court operations running seamlessly. Reporting directly to the Court Director of Information Technology, you will guide a talented team, partner with internal and external stakeholders, and drive technology solutions that enhance judicial services, support data-driven decision-making, and advance the Court’s long-term priorities.

The Position:

Under the general direction of the Court Director of Information Technology, this position plans, organizes and supervises the work of the Court’s business application team responsible for design, development, implementation and support/maintenance of applications and technology solutions to support achievement of the Court's mission and business, operating and judicial objectives.  The Court’s business application team performs limited in-house development.  The team primarily implements, enhances, maintains and supports enterprise-wide, vendor developed systems.

The Information Technology Manager (IT Manager) provides supervision and direction for the ongoing maintenance, technical support, configuration, and customization of Court case management system applications and associated systems.

The IT Manager also coordinates and works closely with internal and external stakeholders to ensure sound, efficient technology solutions that meet the Court’s objectives. Performs other duties as assigned, demonstrating flexibility in responding to emerging needs and technology initiatives.

In addition, the IT Manager in the Business Applications section works closely with the Court IT Manager in the Infrastructure section to deploy solutions to support achievement of the Court's mission and business, operating and judicial objectives.

Distinguishing Characteristics:

Positions in this classification exercise a high level of judgment, influence, and subject-matter expertise to develop, implement, and administer plans, policies, and programs that advance the Court’s strategic priorities and organizational goals. Incumbents serve as key advisors and change leaders, ensuring initiatives are aligned with long-term objectives and operational excellence standards. Positions in this classification are responsible for exercising judgment, influence and expertise to formulate and administer plans, policies and programs in support of organizational goals and objectives. 

Court Information Technology Managers provide strategic leadership and oversight of professional and technical staff responsible for the design, development, implementation, and ongoing support of a broad portfolio of applications, systems, and user/workstation services. They ensure technology solutions are reliable, secure, and aligned with Court operational, administrative, and judicial service needs, enabling efficient business processes and high-quality service delivery across the organization. 

Incumbents provide strategic stewardship over assigned cost center budgets and ensure proactive planning, prioritization, and execution of technology initiatives of varying size, scope, and urgency. This includes aligning projects with organizational priorities, optimizing the use of financial and human resources, and ensuring outcomes are delivered on time, within budget, and in accordance with enterprise technology standards and long-range strategic goals. 

Incumbents are expected to cultivate and sustain strong, customer-focused partnerships with court managers and executives, judicial officers, justice-system stakeholders, and Judicial Council of California staff. These relationships support effective collaboration, alignment of technology solutions with Court needs, and the advancement of shared operational and strategic priorities across the justice community. 

Incumbents lead and participate in the assessment and adoption of emerging technologies, tools, standards, and frameworks to drive innovation and ensure the Court’s technology processes, systems, and solutions remain efficient, secure, and aligned with industry's best practices. 

Duties may include, but are not limited to the following:

• Plans, organizes, controls, integrates and evaluates the work of assigned staff; implements and monitors work plans to achieve goals and objectives; develops, recommends and monitors project performance metrics; supervises and participates in developing, implementing and evaluating project plans, work processes and procedures to achieve established goals and objectives.
• Supervises and evaluates the performance of assigned staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement and development; takes disciplinary action to address performance deficiencies, in accordance with Court policies and labor contract agreements.
• Provides day-to-day leadership and project management oversight, and works with staff to ensure a high performance, customer service-oriented work environment that supports achieving the Court’s mission, objectives and service standards; applies best practices and quality assurance processes to assigned areas of responsibility.
• Develops and maintains strong customer relationships to ensure effective service delivery and customer satisfaction; interacts with users regularly to develop and refine requirements, gain agreement on solutions and deliverables, report on progress, monitor satisfaction, identify and resolve concerns and conflicts and seek cooperation, involvement and action to achieve mutual objectives; develops a broad understanding of user business, service delivery and operational requirements; advises and consults with managers on uses of technology to improve business and operational performance; informs managers on industry trends and technology developments.
• Supervises and may participate in developing and managing multiple application development or implementation projects and other technology solutions of varying size, scale, complexity and urgency; reviews and approves and may assist in developing project scope of work and boundaries, detailed project plans, milestones and deadlines and project budgets; oversees and may participate in performing business process and work flow analyses; oversees development of business and data models; oversees and may participate in testing and evaluating vendor packages, products and hardware; integrates new projects into overall work plans; coordinates and integrates work on multiple projects and project teams; conducts project team meetings; oversees and supervises staff to ensure project completion and accountability for results.
• Supervises and oversees development and implementation of comprehensive systems test plans; oversees or develops implementation plans and solution deployment strategies for approval; approves placing applications into production; monitors operations and performance; ensures timely and effective problem identification and resolution; supervises the development of systems and user documentation following quality assurance processes and standards; supervises and oversees user training.
• Supervises and may participate in the activities of staff responding to customer requests for services and resolution of problems associated with their use of computer hardware, standard and specialized software, peripheral equipment, devices, network connectivity and other technology tools; researches data and proposes response and resolution standards and guidelines.
• Handles difficult customer relations situations, involving upset and dissatisfied customers and requiring a high degree of sensitivity and use of sound independent judgment; takes action to resolve customer complaints or ensures that appropriate action is taken by court technology staff.
• Meets and works with project teams, user groups, technical committees and/or court executives and managers to review progress and resolve project issues, problems and bottlenecks; participates in joint working sessions with internal and external stakeholders.
• Prepares and assesses project cost estimates and justifications for new systems or system modifications; drafts Requests for Proposals, evaluates responses and recommends vendor selection; drafts language and assists in negotiating and administering vendor contracts; monitors project progress and reviews or prepares status reports; reviews and acts on project and/or contract change requests; approves deliverables.
• Oversees and participates in analyses, evaluations and risk assessments required for implementation and integration of new large scale and/or highly complex technology solutions.
• Supervises, participates in development and ensures the enforcement of Court-wide technology security policies, protocols and standards in areas of assigned responsibility; participates in or coordinates development of Court-wide disaster recovery and business continuity plans.
• Provides guidance to staff in troubleshooting applications, network and systems communications, software and hardware problems to ensure prompt resolution.
• May serve as project manager for designated projects.

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify could include:

• Education: Graduation from a four-year college or equivalent technical certification with coursework in computer science, information systems or closely related field, AND a minimum of 60 semester or 90 quarter units in IT courses.
• Experience: A minimum of three years as an Information Technology manager or supervisor of at least three staff; a minimum of five years of progressively responsible experience in the planning, design, development, implementation, maintenance, and support of core business applications.

Required Knowledge and Abilities:

Knowledge of:

• Principles, practices and methods of information technology management applicable to business-related applications.
• Customer relationship management and internal consulting concepts and practices.
• Principles of project leadership and project management methods, tools and techniques, including preparation and management of detailed project schedules and metrics and change management and control.
• Court operations and processes and associated technology issues and requirements.
• Relational database theory, design rules and development practices.
• Operating system architectures, characteristics, components, uses and limitations applicable to the Court's technology environment.
• Disaster planning and recovery techniques.
• Internet/intranet technologies and design concepts.
• Principles, practices and court procedures applicable to budgeting, contracting and purchasing.
• Security management design principles, practices and related methodologies, tools and software.
• Concepts and techniques for process improvement; principles and practices of sound business communications.
• Principles and practices of effective supervision.

Ability to:

• Plan, organize, integrate and manage the work of the Court business applications team.
• Provide technical leadership in evaluating complex technology strategies and developing approaches that maximize return on investment.
• Develop, coach, and mentor staff, emphasizing professional development, and incident response readiness.
• Build teamwork and collaboration within the section and with other sections and divisions to share resources and optimize results.
• Define and communicate project goals to all project stakeholders clearly, succinctly and persuasively.
• Analyze user business and technology needs, formulate conceptual frameworks and apply state-of-the-art technology in developing/implementing integrated, efficient and cost-effective solutions.
• Oversee and effectively carry out project management responsibilities.
• Identify information management issues and opportunities, analyze problems and alternatives and develop sound conclusions and recommendations.
• Set priorities and balance the allocation of resources to most effectively meet a variety of user needs in a timely manner.
• Develop and implement appropriate procedures and controls.
• Prepare clear, concise and accurate process, procedure and systems documentation, reports of work performed and other written materials.
• Communicate clearly and effectively and convey understanding to technical and nontechnical audiences orally and in writing.
• Exercise sound independent judgment within general policy guidelines.
• Keep technical skills current to meet continuing technology assignments.
• Use tact and diplomacy when dealing with sensitive, complex and/or confidential issues and situations.
• Establish and maintain highly effective, customer-focused working relationships with court managers and end users, other technology staff, representatives of other agencies and others encountered in the course of work.

Other Requirements

• May be required to work flexible hours, including evenings or weekends, during emergencies or critical facility operations.
• May need to respond to emergencies or resolve issues after hours.
• Possession of a valid California driver’s license.
• Must pass a background check.

Physical Demands

• Ability to bend, stoop, reach, climb, and lift up to 50 pounds.
• Regular mobility to access and inspect facilities, construction sites, and mechanical spaces.
• Manual dexterity and visual acuity sufficient to operate tools, equipment, and computer systems.
• Must travel to all Court locations within San Mateo County.
• Must conduct all work from court premises, will not be able to telework.

Total Rewards and Benefits

The Superior Court of California, County of San Mateo, offers a comprehensive and competitive benefits package designed to attract and retain top talent. We are proud to provide exceptional benefits that promote work-life balance, wellness, and financial security:

• Compensatory time accrued at 5 hours per bi-weekly pay period, which may be used for additional time off or eligible for yearly cashed out.
• Fully paid medical, dental, and vision coverage for employees and their families.
• San Mateo County administers benefits for the Superior Court and offers a variety of plan options. Please visit the Benefits At-A-Glance page on the County’s website for a summary of available benefit packages.
• Wellness and professional development programs designed to support your personal and professional growth. Most opportunities are offered during work hours and at no cost to you.
• Participation in the federal Social Security system, providing valuable retirement benefits based on your salary and years of service.
• Pension plan with optional deferred compensation programs for additional retirement savings.
• Generous leave programs, including vacation, sick leave, and 14 paid holidays per year.
• Participation in Social Security and the pension system, with optional deferred compensation programs.
• Tuition reimbursement.
• Longevity pay.

Open & Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination. 

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.  
   

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%) which may include a performance exam. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in County of San Mateo, California and applicants must participate at their own expense.  

   
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. 

TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: January 5, 2026, at 11:59 PM
Application Screening: January 7-9, 2026
Combined Civil Service and Departmental Panel Interview: January 14 and/or 15, 2026

About San Mateo County 
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
     
The Superior Court of California, County of San Mateo, as an employer, is committed to advancing equity to ensure all employees are welcomed in a safe and inclusive environment. The Court seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply.

The Superior Court of California, County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community.

Note: The Human Resources Department of the County of San Mateo is conducting this recruitment on behalf of the Superior Court.   This position is with the Superior Court of California in San Mateo County. 

The San Mateo County Health System is seeking an experienced and dedicated Social Worker III to join Aging & Disability Services’ Adult Protective Services (APS) team! This is an opportunity for a highly skilled social work professional to make a meaningful difference every single day by supporting the safety, dignity, and independence of older adults and adults with disabilities in our community.

 

About the Role

Social Worker IIIs are advanced journey-level practitioners who bring clinical insight, strong judgment, and exceptional problem-solving skills to complex case scenarios. They work with a high degree of independence while delivering intensive, client-centered casework, often involving individuals with acute safety concerns or multifaceted psychosocial needs.

In this role, you will:

• Apply your advanced assessment, diagnostic, and intervention skills to stabilize crises, reduce risk, and promote long-term well-being.
• Serve as a resource to colleagues by offering casework consultation within the department and to external partner agencies.

This classification is distinguished by its emphasis on independent clinical judgment, therapeutic engagement, and management of the most sensitive or high-risk cases, exceeding the expectations of the Social Worker II level.

 

About the Adult Protective Services (APS) Program

APS is a state-mandated program responsible for investigating allegations of abuse, neglect, or exploitation involving older adults and dependent adults. Abuse may include physical, financial, emotional, sexual abuse, neglect, isolation, or abandonment.

APS Social Worker IIIs conduct face-to-face home visits, complete comprehensive psychosocial assessments, develop service plans, and coordinate interventions across multiple systems. Investigations may be conducted in collaboration with law enforcement, the District Attorney’s Office, health care providers, and community partners.

The program is built on a foundation of client rights, empowerment, and person-centered practice, aiming to strengthen safety, reduce risk, and support clients’ ability to remain in the community whenever appropriate.

 

What Makes This Role Unique

This role offers a meaningful blend of deeply rewarding and intellectually challenging work. As a Social Worker III in APS, you will make a significant impact through face-to-face home visits, comprehensive psychosocial assessments, and the development of individualized service plans that promote safety and stability for vulnerable adults. At the same time, you will navigate complex situations, working independently in the field, collaborating closely with law enforcement and multidisciplinary partners, and applying strong critical-thinking skills to meet state mandates and respond effectively to evolving client needs. It is a role for professionals who thrive in dynamic environments, value autonomy, and are energized by making a tangible difference in the lives of others.

 

Key Responsibilities

This Social Worker III will:

• Respond to allegations of abuse throughout San Mateo County and complete thorough assessments of client strengths, risks, and needs.
• Conduct face-to-face home visits, psychosocial evaluations, and develop individualized service plans in alignment with state mandates.
• Collaborate closely with law enforcement, hospitals, behavioral health, community agencies, and informal support networks.
• Attend required APS state training and participate in Multidisciplinary Team (MDT) meetings to support coordinated care.
• Provide crisis intervention and implement a wide range of social work strategies aimed at mitigating risk.
• Assess need for services such as health care, in-home support, personal care, money management, substitute decision-making, or conservatorship.
• Prepare documentation and maintain accurate, timely case records across multiple information systems.
• Participate in quality improvement efforts and contribute to ongoing program development.

The ideal candidate will possess the following:

• A Master’s degree in Social Work.
• Experience responding to allegations of abuse or providing crisis intervention.
• Ability to work independently and confidently in the field.
• Experience conducting assessments to determine abuse, risk, and service needs.
• Skill in independently developing and implementing care plans.
• Experience with client-centered care coordination.
• Comfort working with diverse populations across socioeconomic, cultural, and linguistic backgrounds.
• Ability to engage with clients and families who may be distressed or resistant.
• Strong organizational skills with the ability to manage a large caseload.
• Proficiency in documentation, report writing, and the use of multiple database systems.
• Familiarity with program regulations and APS mandates.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies. 

 

Duties may include, but are not limited to, the following:

• Provide intensive, highly skilled casework services to clients.

• Interview elders or dependent adults and evaluate problems presented.

• Prepare and implement comprehensive treatment or care plans.
• Consult and cooperate with other divisions of the department and with community agencies and groups in carrying out treatment plans.
• Complete psycho-social assessments for clients.
• Assist in development of community resources when necessary to carry out treatment plans.
• Interpret programs and consult with individuals and various community groups to provide a better understanding of social aspects of environmental, emotional and physical problems and appropriate methods of alleviating them.
• Assist in the development of training for other staff.
• Interpret the rules, regulations and policies of the department to clients and applicants.
• Prepare and maintain casework records, reports, and relevant correspondence.
• Perform related duties as assigned.

 

Tentative Recruitment Schedule

Final Filing Date: Monday, December 29, 2025 at 11:59PM PST
Application Screening: Week of January 6, 2026
Panel Interviews: Week of January 26, 2026

Are you a passionate Application Developer with a keen eye for data and code and the capability to solve problems and turn ideas into solutions? Do you prefer a mixture of work from home and in the office? If so, we're on the lookout for you to join our innovative team and help us shape the future of our agency! 

As an Application Developer, you will provide solutions to business problems by developing software and scripts to improve data collection, analysis, and workflow development and refinement.  This position supports the Information Systems and Security Manager in supporting business technology across the agency and will collaborate with agency personnel and contractors to define problems, assess solutions, and provide end user support and training.  This position assists with identifying needs, proposing solutions, and estimating budgets for projects.  Additionally, this position will be the party responsible for any technology or information systems required for its work and may perform other duties as assigned. Work is performed within a broad framework of general policy and requires creativity and resourcefulness to accomplish goals and objectives and in applying concepts, plans, and strategies in ways which may deviate from traditional methods and practices. All work is expected to be carried out in an ethical, accurate, secure, timely, and confidential manner.  The incumbent must be experienced with software and systems related to computer operating systems, security, networking, data backup and recovery, and office productivity.  

Some key initiatives you’ll work on:

• Developing and maintaining custom applications used by the agency for mission-critical decisions.
• Developing data exchanges and processing through the use of various APIs from different software products.
• Developing software and system workflow design by using modeling, diagrams, and markup.
• Review and refactor code in use.
• Provide input on current and future technology initiatives.
• Track changes in technology areas and trends and prepare the agency for adoption of new standards.
• Secure agency applications and systems through the use of proper, secure coding practices.
• Provide support for Microsoft 365, Exchange, Power Platform, SharePoint Online, OneDrive, and Teams systems.
• Provide database administration services.
• Work on GIS system development.
   

Recruitment Timeline
The final date to apply is January 5, 2026. To be considered for this exciting and rewarding career opportunity, please submit your resume and cover letter. Resumes should reflect years and months of positions held.
Preliminary screening interviews, with the most qualified applicants, will be conducted the week January 19, 2026. Next steps which may include but are not limited to testing and/or panel interviews, will be determined by the number of qualified applicants received and will be conducted the week February 2, 2026.

Recruitment Contact
Contact phone: 
(530) 701-8674
Laken Schattner, HR Specialist
lschattner@yubawater.org

THE POSITION

Tri-City is currently hiring to fill one part-time vacancy for the position of Peer Support Specialist I/II within the Adult Outpatient (AOP) Department. This position provides peer to peer support services in the office and/or in the field including, but not limited to outreach, support, encouragement, guidance, advocacy, and referrals to external resources and services for clients and their families; builds rapport with clients and their families through sharing stories of lived experience and recovery.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Encourages and supports clients to fully engage in services; provides outreach and assists clients in addressing and overcoming barriers to treatment.

• Provides resources and referrals to address basic needs and other barriers to wellness and recovery including food, housing, clothing, transportation, and other financial resources.

• Assists clients with setting, implementing, and tracking wellness and recovery goals; develops individual Wellness and Recovery Action Plans (WRAP); models and shares effective coping strategies.

• Assists clients and families to understand behavioral health problems and steps to recovery.

• Provides support and guidance in navigating systems and obtaining additional support services; attends meetings and therapy sessions with clients (as needed); assists with completing applications and forms; and ensures client concerns are address and processes understood.

• Performs related duties as required.

THE POSITION

Tri-City is currently hiring to fill a full-time vacancy for the position of Peer Support Specialist I/II (PSS) within the Children's Outpatient (COP) Department. The PSS position provides peer-to-peer support services in the office and/or in the field including, but not limited to outreach, support, encouragement, guidance, advocacy, and referrals to external resources and services for clients and their families; builds rapport with clients and their families through sharing stories of lived experience and recovery.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Encourages and supports clients to fully engage in services; provides outreach and assists clients in addressing and overcoming barriers to treatment.

• Provides resources and referrals to address basic needs and other barriers to wellness and recovery including food, housing, clothing, transportation, and other financial resources.

• Assists clients with setting, implementing, and tracking wellness and recovery goals; develops individual Wellness and Recovery Action Plans (WRAP); models and shares effective coping strategies.

• Assists clients and families to understand behavioral health problems and steps to recovery.

• Provides support and guidance in navigating systems and obtaining additional support services; attends meetings and therapy sessions with clients (as needed); assists with completing applications and forms; and ensures client concerns are address and processes understood.

Apply: https://www.governmentjobs.com/careers/mss/jobs/5153781/eligibility-specialist-i

The Eligibility Specialist classifications determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through automated systems; identify needs and make appropriate referrals for health, social, and/or employment services; and perform related work as required.

 

Eligibility Specialist I:
The Eligibility Specialist I is the entry-level classification in the Eligibility Specialist series.  Incumbents may have prior experience determining eligibility for loans, financial assistance, unemployment or veterans benefits, or publicly or privately funded health, counseling or social services programs; have completed initial classroom training provided as part of the Eligibility Specialist Trainee training program; or may have the required level of education. Incumbents will be placed in a work team and initially may receive classroom instruction prior to being assigned casework and/or tasks. Incumbents will work under close supervision while learning to independently determine public assistance eligibility, and apply knowledge and skills learned from their training in completing eligibility tasks and applying complex regulations. As incumbents gain experience and work toward the journey level in the series, they are expected to work with more independence and have the ability to complete more complex tasks and/or handle larger client caseloads. Incumbents are expected to progress to the journey-level Eligibility Specialist II upon completion of one year of satisfactory performance in the entry-level Eligibility Specialist I classification.

SUPERVISION EXERCISED AND RECEIVED

Incumbents in the Eligibility Specialist I and II classifications typically receive supervision from an Eligibility Supervisor and may receive lead direction from an Eligibility Specialist III.

Examples of Duties

 

Duties may include, but are not limited to, the following:
(For Eligibility Specialist I, duties are performed at the entry level.)

• Performs interactive interviews to elicit eligibility information, obtain and/or verify financial, employment, tax and personal demographic information and determine eligibility for public assistance programs and services
• Analyzes financial and eligibility information to determine initial or continuing eligibility for multiple aid programs
• Explains regulations, rules and policies to clients and apprises them of their rights, responsibilities and eligibility for participation in various public assistance programs and services
• Ensures accuracy and completion of application and declaration forms
• Resolves discrepancies by securing documentation, medical records and confirmation from other agencies
• Enters and retrieves numerical and narrative data and issues benefits from an automated computer system
• Determines the level of benefits to which the client is entitled by making complex computations and/or computer entries and then analyzing the results
• Reviews and interprets information provided on a variety of forms both by the client and third parties to assist with eligibility determination
• Evaluates clients for and answers questions on Advanced Payment Tax Credits (APTC) related to health care reform
• Explains a variety of plan options, costs and individual plan features through Covered California
• Monitors on-going eligibility by obtaining periodic updated information of eligibility factors and takes appropriate actions on changes
• Determines need for additional services and makes referrals as needed for employment and other services to outside agencies to assist clients toward self-sufficiency and directs clients accordingly
• Organizes and prioritizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy
• Enters and maintains case records, including written narratives, forms and computer documents in a clear and readable format
• Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed
• Communicates both orally and in writing with clients and others related to the initial and ongoing eligibility determination while maintaining confidentiality
• Responds to questions and complaints of clients in person, by telephone, mail and/or email communication 
• Provides pertinent forms and pamphlets to clients as required
• Identifies suspected fraud and makes referrals for investigation
• Makes referrals to social service workers as needed
• Participates in special projects, studies, work assignments and committees
• Prepares correspondence and reports
• Performs related duties as assigned

$2500 Sign-on Bonus for New Employees!

Intermittent Teleworking Available!

Annual Salary Ranges:

• Clinical Supervisor I  $109,254.76 - $139,439.83
• Clinical Supervisor II  $117,655.45 - $150,161.33

Are you a Licensed Clinical Social Worker (LCSW)?

Are you inspired by providing mentorship, coaching, and supervision to clinical staff who work directly with moderate to severe mental health clients?  Tri-City has a position for you!

THE POSITION

Tri-City is looking for a special individual to serve as a Clinical Supervisor I/II within the Children’s Full-Service Partnership/Children and Transitional Age Youth (FSP/ C TAY).

The Clinical Supervisor I/II will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community.  The Clinical Supervisor I/II will report to the Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities, including, but not limited to:

Position Responsibilities:

This position is responsible for a variety of ongoing responsibilities, including, but not limited to:

• Coordinate, supervise, and direct the clinical, operational, and program activities of the unit on a day-to-day basis to meet objectives.
   

• Provide direct client services within the appropriate scope of practice.
   

• Guide and consult with staff and the Clinical Program Manager regarding Agency philosophy, goals, objectives, policies, and procedures; make recommendations and implement updates to programmatic, clinical, and administrative policies.
   

• Supervise, train, evaluate, and participate in the selection of subordinate clinical and administrative staff, student interns, Mental Health Specialists, and Mental Health Workers; initiate and participate in personnel actions in accordance with Agency HR practices.
   

• Provide or arrange clinical supervision for licensed and unlicensed staff.
   

• Analyze caseloads, forecast resource needs, and review reports for accuracy and timely adjustments.
   

• Ensure compliance with mandated documentation, quality assurance, and regulatory requirements to maintain efficient and effective unit operations.
   

• Assist in the development and coordination of in-service training and staff development programs.
   

• May be required to transport clients using personal or Agency vehicles.
   

• Participate in on-call rotations and perform other duties as assigned.

THE POSITION

Tri-City is currently hiring to fill a full-time vacancy for the position of Peer Support Specialist I/II (PSS) within the Mental Health Student Services Act (MHSSA) program. The PSS position provides peer-to-peer support services in the office and/or in the field including, but not limited to outreach, support, encouragement, guidance, advocacy, and referrals to external resources and services for clients and their families; builds rapport with clients and their families through sharing stories of lived experience and recovery. Funding for this position will end on July 1, 2026. 

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Encourages and supports clients to fully engage in services; provides outreach and assists clients in addressing and overcoming barriers to treatment.
   
• Provides resources and referrals to address basic needs and other barriers to wellness and recovery including food, housing, clothing, transportation, and other financial resources.
   
• Assists clients with setting, implementing, and tracking wellness and recovery goals; develops individual Wellness and Recovery Action Plans (WRAP); models and shares effective coping strategies.
   
• Assists clients and families to understand behavioral health problems and steps to recovery.
   
• Provides support and guidance in navigating systems and obtaining additional support services; attends meetings and therapy sessions with clients (as needed); assists with completing applications and forms; and ensures client concerns are address and processes understood.

The Division

The Fremont Family Resource Center (FRC) Division of the Human Services Department provides core services to a unique and innovative collaborative of more than 20 State, County, City of Fremont and non-profit organizations co-located and working together to serve individuals, families, and children, in southern Alameda County. The FRC provides a friendly environment, offering multi-lingual support where residents may obtain resources, problem solving and benefits at one convenient location.

The Position

The Case Manager will perform professional and clinical social work with individuals and/or families who may have complex social and medical needs including health/mental health care, financial assistance, employment opportunities, as well as housing assistance.

The incumbent will provide comprehensive psycho-social assessments and develop and implement care plans.

This is a thirty-four (34) hours per week position and will receive pro-rated benefits.

Examples of Job Duties

• Manage a caseload of clients which may include the elderly or have complex medical and co-occurring conditions, including SUD, mental illness, or homelessness.
• Conduct comprehensive client assessments to develop appropriate service plans and monitor them closely.
• Assist clients to develop support systems to maintain independent living, self-sufficiency, and family stabilization.
• Collaborate with supervisor, team members, and other Human Services programs and community agencies.
• Make site visits and provide other community interventions as needed.
• Conduct inter-agency and/or family conferences.
• Provide supportive counseling and advocacy for clients and monitor services provided.

Maintain timely electronic documentation of services, reporting, and billing.

THE POSITION

Tri-City Mental Health Authority is currently hiring to fill one full-time vacancy for the position of Clinical Therapist II within the Mobile Crisis Care Program (MCCP). 

Tri-City’s MCCP operates 24/7 to provide crucial support in mobile crises. As such, the schedule will involve a 3/12 shift pattern, consisting of three twelve-hour days per workweek and one alternating eight-hour day every other week. Shifts may include evenings, weekends, daytime hours, and holidays.

The specific shift and schedule will be determined by the supervisor; however, the first one to two months of training will follow a 5-day-per-week, 40-hour-per-week schedule

Examples of shifts are included below:

• Day Shifts: 7:00 AM - 7:00 PM, 7:00 AM - 3:00 PM, 8:00 AM - 8:00 PM, or 8:00 AM - 4:00 PM
• Night Shifts: 7:00 PM - 7:00 AM, 7:00 PM - 3:00 AM, 8:00 PM - 8:00 AM, or 8:00 PM - 4:00 AM

Weekend and night shifts will be entitled to Shift Differential Pay of $2.50 per hour on weekdays (Monday through Friday) and $3.50 per hour on weekends (Saturday and Sunday). Holiday shifts will be entitled to Holiday Pay.

Tri-City is looking for individuals to serve as Clinical Therapist II on a full-time basis for the MCCP. The MCCP Clinical Therapist II will be part of a team that provides crisis intervention and stabilization, linkage and referral, consultation, and education within the scope of practice. The MCCP Clinical Therapist II will report to the Mobile Crisis Care Clinical Supervisor and Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Respond to client’s (Full-Service Partnership and Adult and Children’s Outpatient Programs and other specialty mental health services) crisis calls with or without law enforcement;
   

• Perform field-based and telephone emergency mental health evaluations and crisis stabilization in accordance with agency procedure;
   

• Provide crisis intervention and stabilization services to individuals, groups, and families;
   

• Identify treatment needs and make appropriate referrals for necessary services;
   

• Assist clients and relatives with understanding behavioral health problems and their reaction to them;
   

• Work on a multidisciplinary team for crisis response.