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The City of Lincoln is hiring a Systems Security Analyst II/Sr. in the Information Technology Department.

The Systems Security Analyst performs a variety of professional level work, including the design, implementation, evaluation, and daily management of security systems and solutions; and performs duties related to threat detection and prevention, education, risk assessment, compliance, governance, business recovery, forensics, and incident response.

• Systems Security Analyst II: $6,887.72 - $9,230.21
• Senior Systems Security Analyst: $7,232.09 - $9,691.69

 

DISTINGUISHING CHARACTERISTICS

Systems Security Analyst II

The Systems Security Analyst II is the journey level in the Systems Security Analyst class series and is responsible for the full range of duties. This class is distinguished from the next higher classification of Senior Systems Security Analyst in that the latter is an advanced journey level and performs more complex assignments and may have lead responsibilities. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from the Systems Security Analyst I.

Senior Systems Security Analyst

The Senior Systems Security Analyst is the advanced journey level in the Systems Security Analyst class series. Incumbents are the recognized experts in their field, including possessing extensive experience designing and architecting complex information technology and security solutions, as well as demonstrating successful technical project management by the advanced level of knowledge and experience required. Positions at this level are distinguished from other classes within the series by the provision of the highest level of technical expertise and knowledge in the performance of duties.

 

SUPERVISION RECEIVED/EXERCISED

Systems Security Analyst II

Receives supervision from the Chief Innovation and Technology Officer. Incumbents of this class do not routinely exercise supervision.

Senior Systems Security Analyst

Receives general direction from the Chief Innovation and Technology Officer. Exercises technical and functional supervision over professional and technical personnel for assigned projects.

 

ESSENTIAL FUNCTIONS

(include but are not limited to the following)

• Architect, implement, monitor, maintain, and troubleshoot various security systems that protect the City’s networks, IT/OT systems (including SCADA), applications and critical infrastructure.
• Design, organize, modify, install, secure and support security infrastructure; and provide technical support for network and security issues associated with enterprise applications.
• Analyze both raw and processed security alerts, logs and event data to identify potential security incidents, threats, mitigations, and vulnerabilities.
• Architect, implement, maintain, and troubleshoot the City’s business continuity plan and emergency response plan as it relates to redundant, secure infrastructure.
• Investigate, analyze, produce reports, and remediate security incidents that occur on City systems and applications, both on-premises as well as in the cloud.
• Confirm viable backups, test, maintain and monitor both on-premises and within the cloud.
• Review Cyber Security threat information and assists with mitigating vulnerabilities identified.
• Conduct a variety of Cyber Security policy compliance tasks such as discovering unauthorized devices, conducting site surveys for non-compliance, and ensuring network access requirements are met.
• Perform risk assessments and execute tests of network, backups and information systems to ensure technology processes are secure.
• Facilitate administrator and end-user cyber security training and security awareness programs; track and report on end-user training compliance.
• Facilitates penetration testing of all City systems and infrastructure.
• Ensure systems and procedures are compliant with relevant industry requirements and government regulations (e.g., PCI-DSS, CJIS, NIST, NERC CIP, ISO 27000, etc.).
• Engage in continuous information security training to maintain awareness of changes within the information security field.
• Performs other or related duties as assigned.

 

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, stooping, and intermittently climbing stairs and/or ladders to rooftops and walking rooftops perimeter in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in keeping records and preparing reports using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work-related documents and acute hearing is required when providing phone and personal service. The nature of the work may require the incumbent to lift equipment and materials weighing up to 25 pounds or more.

 

KNOWLEDGE/SKILLS/ABILITIES

(The following are a representative sample of the KSAs necessary to perform essential duties of the position. The level and scope of the knowledge and abilities listed below vary between the I and II levels.)

Knowledge of:

All knowledge from the Systems Security Analyst I level, and NIST 800-series cyber security standards, CIS Top-20 Critical Security Controls, Payment Card Industry Data Security Standards (PCI-DSS), and Criminal Justice Information Security (CJIS) requirements; principles and practices of securing cloud-hosted systems and applications; principles and practices of complex operating system design, analysis, and documentation; current hacker techniques, exploits, active defense detection and prevention measures, penetration testing tools, tactics, techniques, and procedures (TTPs); unified threat management (UTM) firewalls and associated components including, but not limited to, URL/Content filtering, file scanning and blocking, DNS sinkholing, and data leakage prevention; endpoint detection and response (EDR) platform deployment, monitoring and management; business continuity planning, documentation, and testing best practices; computer and network forensic tools, techniques and analysis including root cause and comprehensive cause and effect analysis of cyber-attacks and breaches; scripting languages (e.g. PowerShell, Python, BASH, etc.) at an expert level; single sign-on, Multi-factor authentication and SAML concepts and applications; eDiscovery processes and techniques for messaging and other social media platforms; network monitoring tools and techniques used to perform security troubleshooting, including packet capture and protocol analysis tools; network routing and switching protocols (i.e., BGP, EIGRP, OSPF, RIP, VLANs, STP, VTP, IOS, NX-OS, HSRP, CDP, and LLDP); principles and practices of project management; file storage technologies, file structures, and file systems; and methods of application integration.

Skill to:

Operate an office computer and a variety of word processing and software applications.

Ability to:

All abilities from the Systems Security Analyst I level, and independently manage security-related projects, investigations, operations, and incident response; independently perform professional work involving the evaluation, implementation, and daily management of information security systems; implement and maintain compliance with all required information security rules, regulations, mandates, standards, and best practices; design, document, and implement secure network, system, and application architectures; on an ongoing basis, identify and declare observed risks, threats and vulnerabilities and propose practical steps to minimize or mitigate them; participate in, or lead, cross functional teams and meetings; perform and/or work with professional service providers to conduct risk assessments and/or ethical hacking/penetration testing against city systems to determine and mitigate vulnerabilities and other security issues; perform governance tasks, including research, analysis and evaluation, and provide recommendations regarding proposed security, network, and user systems and applications; and conduct various security awareness programs such as citywide cyber security training campaigns, phishing testing, and periodic targeted training initiatives.

 

THE SELECTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical exam, drug-screening and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229 or emailing hr@lincolnca.gov. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

The Business Systems Section of the Department of Public Works is seeking a qualified Information Technology (IT) Analyst. Under general direction, provides technical analytical support to departmental information systems in two or more of the following general areas: application programming and/or application support; production, local area network and/or server support, and desktop support as needed; serves as technical advisor and liaison to vendors, contractors and department staff on system applications, hardware and/or software products, services and issues; may oversee and guide the work of technical support staff participating in system installation and or enhancement projects; and performs related duties as required.

 

The ideal candidate will:

• Have at least two years of increasing responsible experience in information technology support.
• Have proven analytical and problem-solving abilities with disciplined troubleshooting methodologies.  Extensive knowledge in implementing SQL queries, stored procedures, and ability to design and implement database schema.
• Have firm sense of accountability and ownership for end-to-end project lifecycles.
• Have strong written skillset for tracking and documenting reported issues and resolutions.
• Have the ability to work effectively and efficiently with cross-functional teams.
• Have the ability to actively participate in multiple projects simultaneously.
• Possess understanding of technical design principles and experience in developing and implementing standards and best practices.
• Possess outstanding written and verbal communication skills and the ability to interact with diverse technical and non-technical groups spanning all organizational levels.
• Be self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
• Have the ability to be flexible and work well in a high-pressure production environment with changing priorities and frequent "emergency issues".
• Have excellent customer service skills and experience in IT support of a diverse user community.

 

The Department 
The Department of Public Works is unique by being one of the few departments in San Mateo County to have its own internal, full-service IT unit, Business Systems Section. BSS is a small group of dedicated IT staff who are responsible for a wide range of roles in Information Technology: from handling core IT functions to providing GIS support to handling access control.

Working in BSS, staff have the opportunity to learn and work with many different aspects of technology including desktop support, enterprise application support, design/ implement/ maintain server, and network infrastructure, creating GIS maps and spatial applications, internet/ intranet web design and support, databases, and even some programming opportunities.

 

Examples Of Duties

 

Duties may include, but are not limited to, the following:

• Experience in supporting Enterprise-level applications, including Asset Management Systems (e.g., IBM Maximo, Assetworks) and Cost Accounting Management System (e.g., WinCAMS)
• Knowledge of the following systems is desired: Helpdesk/service management systems (Jira Service Management & Confluence),
• Perform a variety of business analytical duties in the design, implementation and maintenance of department information systems and applications.
• Confer with department staff to define application requirements and translate such business needs into technical solutions; prepare requirement specifications, designs and other documentation for departmental systems and/or subsystems.
• Analyze business processes for opportunities to improve automation using available resources and technologies and prepare recommendations and proposals.
• Organize staff application user-groups to provide training on application use, identify future needs, and provide information to software vendors on application requirements.
• Determine short- and long-range departmental system application needs for County services; plan software enhancements and changes to meet the needs of system users.
• Participate in departmental and countywide systems planning activities.
• Monitor and guide the work of technical support staff, as assigned.
• Create, update, and/or maintain intra and/or internet web pages, websites, and surrounding layers of files/links.
• Administer County policies and procedures to ensure security and integrity of all departmental databases.
• Design and deploy system utilities and monitoring software to configure hosts/servers, registries, security policies, network settings, server services and performance reporting; develop and/or modify native operating system scripts to ensure robust system and application performance.
• Knowledge of scripting and/or programming logic (e.g, Powershell, batch).
• Use database queries and programming languages to retrieve and develop data in department-specific databases and to maintain the integrity of database structures.
• May evaluate and test system upgrades, Install, configure, maintain, troubleshoot and upgrade department software applications and troubleshoot hardware and software related problems.
• May receive requests for assistance related to complex desktop and computer related problems involving hardware, software applications and peripheral equipment; determine severity of problem and resolve or refer to appropriate personnel or vendor for resolution.
• May install, configure, troubleshoot, maintain and upgrade mid-range computers and related equipment.
• May evaluate new hardware and software products for use by department staff; and provide expert advice to users on software applications.
• May train department staff in the use of computer hardware and software; develop programs and materials to maintain and upgrade the skills of departmental staff.
• Perform related duties as assigned.
• Occasional on-call duties are required.

 

Qualifications

 

Knowledge of:

• Methods and techniques used in troubleshooting and maintaining computer hardware and software applications.
• Programming languages and operating systems.
• Data organization and access methods in automated systems.
• Operational characteristics of various hardware platforms, peripheral equipment and desktop applications including electronic mail systems, spreadsheets, word processing, database, presentation graphics, client/server applications, and communication protocols.
• Job planning and prioritizing techniques for self and others
• Record keeping and filing principles and practices

For the applications support area

• Operations, purposes, and functions of the application are being supported.
• Information needs and requirements of the systems users.

For the database administration support area

• Database troubleshooting and recovery procedures.
• Designated operating system design, techniques of programming, coding, programming languages, utilities, and command language.

For the Server/Production support area

• Server and mid-range computer hardware and software in use in the department and related communications systems.

For the Desktop support area

• Complex computer networks and systems, their operation, support, development and migration.
• Computer hardware and software products in use on the department and across the industry.

 

Skill/Ability to:

• Provide advanced technical and analytical support to multiple users of broad based applications.
• Analyze operational and systems problems, evaluate alternatives and reach sound conclusions.
• Use initiative and sound independent judgment within established procedural guidelines to support automation systems and software applications.
• Communicate effectively, orally and in writing, with both technical and non-technical personnel.
• Prepare clear, concise and accurate documentation, instructions, correspondence and other written materials.
• Organize work, set priorities for self and others and meet critical deadlines.
• Evaluate, recommend, implement, test and install software applications.
• Install, test, configure and support hardware and software used by the department.
• Monitor, troubleshoot and maintain local area networks and local portions of wide area networks.
• Develop and present comprehensive training material for the appropriate area.
• Respond effectively to user problems and needs.
• Maintain accurate records and files.
• Establish and maintain effective working relationships with those contacted in the course of the work.

 

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education: Graduation from a four year college or equivalent technical certification with coursework in computer science, information systems, or closely related field; and

Experience: One year of experience providing technical and/or analytical support in computer operations or production support.

 

 

Application/Examination

 

Open & Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions (weight: pass/fail). Candidates who pass the application screening may be invited to a panel interview (weight:100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. Applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

Tentative Recruitment Schedule 
Final Filing Date: Tuesday, May 26, 2026 at 11:59 PM PST
Application Screening Date: Wednesday, May 27, 2026
Combined Civil Service/Departmental Interview Panel: Monday, June 8, 2026

About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.

HR Analyst: Sarah Huynh (05112026)(V235 - Information Technology Analyst) 

Overview:

The Information Systems Analyst III (ISA III) is a journey-level technical professional responsible for leading the design, development, implementation, and ongoing support of complex enterprise information systems. This role is essential in delivering reliable, secure, and efficient technology solutions that support core business operations, including enterprise applications, IT infrastructure services, and internal business processes.

The ISA III translates business requirements into technical solutions, troubleshoots and resolves complex system issues, and collaborates with cross-functional stakeholders to deliver scalable and secure technology capabilities. This position may also serve as a technical lead and/or project manager on high-impact initiatives, including system implementations, automation, application and infrastructure management, enterprise platforms (including AI), and modernization of legacy systems.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

• Lead the design, development, implementation, and ongoing support of complex enterprise systems, applications, and databases.
• Serve as a technical lead and/or project manager on enterprise IT initiatives, including system implementations and modernization efforts.
• Partner with stakeholders and subject matter experts to define business processes and application requirements, and deliver innovative, cost-effective technology solutions.
• Collaborate with appropriate teams to determine optimal hosting strategies, and guide workload design, migration, and modernization efforts.
• Manage system deployment and endpoint management solutions, including asset management.
• Design, implement, and support enterprise endpoint management platforms (e.g., SCCM/MECM, Intune).
• Design, implement, and support complex enterprise applications (e.g., ServiceNow).
• Design and manage Identity and Access Management (IAM) solutions, including RBAC and MFA, aligned with security best practices.
• Establish and support secure network connectivity across environments (e.g., VPN and private connectivity solutions).
• Design and implement enterprise platforms supporting security, productivity, and administrative functions.
• Lead application and data transformation efforts, including dependency mapping, legacy system analysis, and compatibility planning.
• Design, develop, test, and maintain software solutions across multiple programming environments.
• Provide technical guidance and recommendations on system design, feasibility, and process improvements.
• Maintain and support core technologies that enable complex enterprise applications, including GIS.
• Lead the implementation of AI-driven solutions, including small language models (sLMs) for knowledge retrieval.
• Support automation initiatives, including Public Records Act (PRA) processes using eDiscovery tools across email and file storage systems.
• Assist with data collection, processing, and recommendations related to PRA requests.
• Contribute to the development of enterprise AI and data platform capabilities (e.g., data lakes).
• Develop and maintain technical documentation, system procedures, and user guides.
• Provide training, mentorship, and work direction to team members as needed.
• Troubleshoot and resolve complex system, application, and network issues.
• Ensure systems meet security, compliance, and quality standards.
• Stay current with emerging technologies, including enterprise platforms, AI/ML, and modern data architectures.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Five (5)+ years of experience supporting core technologies for complex enterprise applications (e.g., GIS, ServiceNow). 
• Experience developing advanced scripts and creating technical documentation. 
• Experience evaluating and testing system software, and developing complex IT workflows. 
• Experience leveraging emerging technologies to improve efficiency and automate processes. 
• Experience managing complex IT projects and coordinating cross-functional teams. 
• Experience with system integration, data transformation, and modernization of legacy systems. 

Ideal Skills and Abilities:

• Ability to lead complex technical projects and initiatives with minimal supervision. 
• Strong analytical and problem-solving skills, including the ability to diagnose and resolve complex system issues. 
• Ability to translate business requirements into scalable, maintainable technical solutions. 
• Ability to design, develop, and implement enterprise-level applications and systems. 
• Strong communication skills, with the ability to convey technical concepts to non-technical stakeholders. 
• Ability to train, mentor, and provide guidance to team members. 
• Ability to collaborate with external vendors and coordinate across multiple stakeholders. 

Ideal Knowledge:

• Advanced principles of enterprise applications, system architecture, and software implementation. 
• Computing platforms and architectures, including on-premises and cloud-based virtualization environments (e.g., AWS GovCloud, Azure Government/FedRAMP, VMware, Nutanix, hybrid solutions). 
• Network design, security protocols, and connectivity solutions. 
• Identity and Access Management (IAM), including RBAC, MFA, and Active Directory. 
• Experience supporting enterprise collaboration platforms (e.g., Zoom, Microsoft Teams). 
• Database management systems and data architecture principles. 
• Virtual desktop infrastructure (VDI) design, management, and support. 
• Experience maintaining and supporting core technologies that enable complex enterprise applications, including GIS and ServiceNow. 
• System deployment and endpoint management, including asset management solutions. 
• Experience with enterprise endpoint management platforms (e.g., SCCM/MECM, Intune). 
• Foundational knowledge of AI/ML concepts, data platforms (e.g., data lakes), and enterprise analytics frameworks. 
• Information security practices, compliance requirements, and quality assurance standards.

Ideal Training and Education:

Equivalent to a Bachelor’s degree from an accredited college or university with major coursework in computer science, information systems, or a related field.

 

Substitution

• Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education.
• Additional certifications in cloud platforms, cybersecurity, data engineering, or project management are highly desirable

 

Required License or Certificate

Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.

To review the Classification Specification, please click here

Infrastructure Services Unit (Position Code 365) 
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

 

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).

 

About the Department

 

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees. 

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating, and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.

Position Duties

The Department of Public Works is recruiting to fill one (1) full-time Senior Systems Applications Programmer (Sr. SAP) position to develop technology solutions that will maximize the delivery of City products and services. 

The total salary range for Senior Systems Application Programmer (Sr. SAP) classification is $129,270.96 - $157,182.48. 

This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. The actual salary shall be determined by the final candidate’s qualifications and experience.  

The primary focus of this Sr. SAP position is to support the development and maintenance of several in-house hybrid systems hosted across both on-premises and cloud environments. This is a 100% individual contributor role responsible for developing solutions, resolving technical challenges, and collaborating with cross-functional teams to support departmental and citywide operations, ensuring seamless integration across enterprise applications. This position is required to work on-site.

Key responsibilities and duties may include but are not limited to the following: 

• Enhance, maintain, and support mission-critical on-premises web applications built with Node.js and Angular, including implementing complex enhancements, troubleshooting cross-layer issues, improving performance and reliability, and ensuring long-term maintainability aligned with evolving business and technical needs.
• Develop and maintain integrations between on-premises web applications and SaaS platforms such as Smartsheet and SharePoint.
• Manage enterprise-scale relational databases and develop complex queries to support data analysis, system integration, and reporting needs.
• Configure and administer Smartsheet solutions, including advanced workflows, reports, and dashboards; provide training and technical support to staff across multiple teams to promote effective adoption and use.

This position requires a candidate who is actively engaged in hands-on technical work and day-to-day problem solving. The ideal candidate will have the following qualifications:

• Strong programming skills in JavaScript or TypeScript.
• Extensive experience developing responsive web applications using Node.js and Angular, or comparable modern web frameworks.
• Strong knowledge of relational databases such as Oracle or SQL Server, including database design and development of complex queries.
• Solid understanding of front-end and back-end application architecture, with the ability to troubleshoot and debug issues efficiently across the stack.
• Experience designing, developing, and consuming RESTful APIs, with working knowledge of HTTP protocols, authentication methods, and common data formats such as JSON and XML.
• Experience with Smartsheet, or the ability to quickly learn and apply advanced Smartsheet features with minimal training.
• Strong technical documentation skills and the ability to communicate effectively with both technical and non-technical users.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

 

How to Apply

To view the full announcement for this exciting opportunity with the City of San Jose and to apply online, please visit the City of San Jose’s careers page by clicking on the URL link below.

THE POSITION

Tri-City Mental Health Authority is currently hiring to fill one (1) full-time vacancy for the position of Clinical Supervisor I/II within the Mobile Crisis Care Program (MCCP). Tri-City’s MCCP is a 24/7 mobile crisis response team with shifts that may include evenings, weekends, daytime hours, and holidays.

The MCCP Clinical Supervisor I/II will be part of a team that provides crisis intervention and stabilization, linkage and referral, consultation, and education within the scope of practice. The MCCP Clinical Supervisor I/II will report to the Mobile Crisis Care Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Respond to client (Full-Service Partnership and Adult and Children’s Outpatient Programs and other specialty mental health services) crisis calls with or without law enforcement;
   
• Perform field-based and telephone emergency mental health evaluations and crisis stabilization in accordance with agency procedure.
   
•  Provide crisis intervention and stabilization services to individuals, groups, and families;
   
•  Identify treatment needs and make appropriate referrals for necessary services;
   
•  Perform triage and linkages to non-client community members in the Tri-City catchment areas.
   
•  The Clinical Supervisor incumbent must be available for consultation during and following crisis calls  as well as to fill in when back-up is needed in the field during scheduled work hours.

Tri-City is looking for individuals to serve as a Psychiatric Technician I/II (Licensed) on a full-time basis for the MCCP. The MCCP Psychiatric Technician will be part of a team that provides crisis intervention and stabilization, linkage and referral, consultation, and education within the scope of practice. The MCCP Psychiatric Technician will report to the Mobile Crisis Care Clinical Supervisor and Clinical Program Manager.

Tri-City’s MCCP operates 24/7 to provide crucial support in mobile crises. As such, the schedule will involve a 3/12 shift pattern, consisting of three twelve-hour days per workweek and one alternating eight-hour day every other week. Shifts may include evenings, weekends, daytime hours, and holidays.

The specific shift and schedule will be determined by the supervisor; however, the first one to two months of training will follow a 5-day-per-week, 40-hour-per-week schedule

Examples of shifts are included below:

• Day Shifts: 7:00 AM - 7:00 PM, 7:00 AM - 3:00 PM, 8:00 AM - 8:00 PM, or 8:00 AM - 4:00 PM
• Night Shifts: 7:00 PM - 7:00 AM, 7:00 PM - 3:00 AM, 8:00 PM - 8:00 AM, or 8:00 PM - 4:00 AM

Shift Rotation

• Please note that shifts may be rotated every six months to ensure a fair distribution of day and night shifts across the team. This rotation allows team members to gain experience in various shifts and provides opportunities for a balanced work schedule over time.

Availability

• As our Mobile Crisis Care team provides critical support during community crises, it’s essential that members can respond promptly. To ensure timely response, team members must reside within a 30-minute commute to the Authority in heavy traffic. If selected, candidates who do not currently meet this requirement will be expected to relocate within four weeks of accepting the position.

This position is responsible for a variety of ongoing responsibilities, including, but are not limited to, the following:

Positions at the Psychiatric Technician I level may perform some of these duties and responsibilities in a learning capacity.

• Under the direction of clinical staff, provides medication management services to a caseload of clients in the office and in the field; ensures the proper acquisition and administration of medication.
• Provides education and training to clients, their families, and/or staff on the proper care and use of medications, including symptoms of, reactions to, or side effects of, specific medications; informs clients of the impact of abuse and/or misuse of medications.
• Conducts home/field visits to evaluate client’s physical environment and behavior such as anxiety, withdrawals, and behavioral health progression/regression.
• Takes and records measures of clients’ vital signs, physical condition, and behaviors; assists and observes clients self-dispense medication as prescribed by a psychiatrist and administers scheduled injections.
• Conducts medication checks on clients to assess their overall medication management capabilities; takes appropriate action if client poses danger with respect to the use or abuse of medication; observes, evaluates, records, and reports to professional staff changes in client’s condition.
• Motivates clients to develop self-reliance in daily living; encourages clients to participate in group and/or individual therapy/program activities.

 

The Fremont Information Technology Services Department is recruiting for the position of Systems Analyst/Programmer.

 

This recruitment will remain open until filled; however, the FIRST REVIEW of applications will take place on Tuesday, May 12, 2026, at 12:00 PM (noon) PST.  This recruitment may close without notice after this date, so interested candidates are encouraged to apply immediately.

 

VIEW OUR RECRUITMENT BROCHURE 

About the Information Technology Services Department
The Information Technology Services (ITS) Department supports and enhances computer, telecommunications, enterprise applications, cybersecurity readiness, and mapping systems for the City. The ITS  Department is committed to providing outstanding customer service by being transparent, adaptive, and responsive in meeting customer needs. The ITS Department, in partnership with its customers, assists in planning, selecting and implementing value-added business solutions that fulfill the City’s strategic goals and objectives.

First Review
This recruitment will remain open until filled; however, the FIRST REVIEW of applications will take place on Tuesday, May 12, 2026, at 12:00 PM (noon) PST. This recruitment may close without notice so interested applicants are encouraged to apply immediately. If you have questions or need assistance regarding the City's online application system, please e-mail Human Resources at humanresources@fremont.gov.
 
 A resume, completed application, and supplemental questionnaire (part of the online application) must be submitted to be considered for this opportunity. To be considered for this outstanding employment opportunity, please complete an application online.
 
Selection Process
The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history, pre-employment medical exam and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process.
 
Reasonable Accommodation
Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov.

Contact Us
 For additional information, please email Human Resources at humanresources@fremont.gov.

$2500 Sign-on Bonus!

THE POSITION

Tri-City is looking for two individuals to fill the positions of Psychiatric Technician I/II whom will provide medication support services both in the field and at the office. This particular position is located within the Adult Outpatient Clinic and will report to the Medication Support Team Manager & the Medication Support Services Supervisor. The Psychiatric Technician I/II will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community by providing all manner of adjunctive medication support services.

 

Psychiatric Technician I: This is the entry-level classification in the Psychiatric Technician series. Initially under close supervision, incumbents learn and perform routine medication monitoring, administration, and support, while learning Authority policies and procedures. 

Psychiatric Technician II: This is the journey-level classification in the Psychiatric Technician series. Positions at this level are distinguished from the Psychiatric Technician I by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

 

EXAMPLES OF ESSENTIAL DUTIES:

• Under the direction of clinical staff, provides medication management services to a caseload of clients in the office and in the field; ensures the proper acquisition and administration of medication.
   
• Provides education and training to clients, their families, and/or staff on the proper care and use of medications, including symptoms of, reactions to, or side effects of, specific medications; informs clients of the impact of abuse and/or misuse of medications.
   
• Conducts home/field visits to evaluate client’s physical environment and behavior such as anxiety, withdrawals, and behavioral health progression/regression.
   
• Takes and records measures of clients’ vital signs, physical condition, and behaviors; assists and observes clients self-dispense medication as prescribed by a psychiatrist and administers scheduled injections.
   
• Conducts medication checks on clients to assess their overall medication management capabilities; takes appropriate action if client poses danger with respect to the use or abuse of medication; observes, evaluates, records, and reports to professional staff changes in client’s condition.
   
• Motivates clients to develop self-reliance in daily living; encourages clients to participate in group and/or individual therapy/program activities.

THE POSITION

Tri-City is currently hiring to fill one part-time vacancy for the position of Peer Support Specialist II within the Adult Outpatient (AOP) Department. This position provides peer to peer support services in the office and/or in the field including, but not limited to outreach, support, encouragement, guidance, advocacy, and referrals to external resources and services for clients and their families; builds rapport with clients and their families through sharing stories of lived experience and recovery.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Encourages and supports clients to fully engage in services; provides outreach and assists clients in addressing and overcoming barriers to treatment.
   
• Provides resources and referrals to address basic needs and other barriers to wellness and recovery including food, housing, clothing, transportation, and other financial resources.
   
• Assists clients with setting, implementing, and tracking wellness and recovery goals; develops individual Wellness and Recovery Action Plans (WRAP); models and shares effective coping strategies.
   
• Assists clients and families to understand behavioral health problems and steps to recovery.
   
• Provides support and guidance in navigating systems and obtaining additional support services; attends meetings and therapy sessions with clients (as needed); assists with completing applications and forms; and ensures client concerns are address and processes understood.
   
• Performs related duties as required.

About the Department

THE COMMUNITY
As the Capital of Silicon Valley, San José is a global center for innovation, creativity, and technology. Home to more than one million residents, it is the 12th largest city in the United States and the third largest in California, serving as the cultural and economic heart of the Bay Area’s world-renowned
tech corridor.

San José offers a unique balance of urban vitality and community warmth. With a dynamic economy, a Mediterranean climate, a thriving arts and food scene, and a commitment to sustainability, the City provides an exceptional quality of life. Residents enjoy more than 200 parks, over 60 miles of trails,
and proximity to both the Pacific coast and the mountains—making San José an extraordinary place to live, work, and innovate. 

Guided by the Envision San José 2040 General Plan, the City is committed to smart growth, environmental stewardship, and equitable development. San José has earned national recognition for its leadership in climate action, digital equity, and data-driven governance, and it continues to push the boundaries of what a modern, connected city can be.

The City of San José government operates under a Council–Manager form of governance, with almost 7,000 employees and a $5.6 billion annual budget supporting a diverse and engaged community. As one of the most forward-thinking municipal organizations in the nation, San José is embracing technology as a cornerstone of service delivery—transforming the way residents move through the City, connect to resources, and experience government.

Within this environment, the Department of Transportation (DOT) plays a central role in advancing the City’s vision of a safe, sustainable, and technology-enabled mobility system. DOT is reimagining urban transportation through smart infrastructure, connected data systems, and real-time analytics that enhance traffic management, pedestrian and bicycle safety, and multimodal access.

For an innovative technology leader, San José represents an unparalleled opportunity to shape the digital backbone of a next-generation transportation network—one that reflects the spirit of Silicon Valley and the City’s deep commitment to public service, inclusivity, and innovation.

THE CITY GOVERNMENT
The City of San José is a full-service Charter City and operates under a Council-Manager form of government. The City Council consists of 10 council members elected by district and a mayor elected at large. The City Manager, who reports to the Council, and her executive team provide strategic leadership that supports the policy-making role of the Mayor and the City Council and motivates and challenges the organization to deliver high quality services that meet the community’s needs. The City actively engages with members of the community through Council-appointed boards and commissions.

In addition to providing a full range of municipal services including police and fire, San José operates an airport, municipal water system, a regional wastewater treatment facility, some 200 neighborhood and regional parks, and a library system with 24 branches. The City also oversees convention, cultural, and hospitality facilities that include the San José McEnery Convention Center, Center for the Performing Arts, California Theater, Mexican Heritage Plaza, Dolce Hayes Mansion and Conference Center, and the SAP Center San José – home of the National Hockey League’s San José Sharks.

City operations are supported by 6,999 positions and a total budget of close to $5.6 billion for the 2025-2026 fiscal year. San José is dedicated to maintaining the highest fiscal integrity and earning high credit ratings to ensure the consistent delivery of quality services to the community. Extensive information regarding San Jose´ can be found on the City’s website at www.sanjoseca.gov.

THE DEPARTMENT
With an annual Operating and Capital Budget of $464 million and 541 employees, DOT’s mission is to equitably serve our diverse community and enhance quality of life by planning and operating safe transportation systems, promoting sustainable transportation choices, and maintaining
resilient infrastructure.

In alignment with its mission and ambitious goals in the Envision San Jose 2040 General Plan, the Department of Transportation (DOT) is focused on transforming the City’s transportation system to support a modern and vibrant urban environment through initiatives and projects such as the
following:

San Jose Regional Rail Projects: A transformative $10 billion regional investment in major transit including High Speed Rail, BART, Caltrain electrification, and the expanded Diridon Transportation Center.

Vision Zero San Jose: A cutting-edge traffic safety initiative to eliminate deaths and severe injuries on our roadways through rigorous crash data analytics, detailed street safety audits, engineering solutions, education and enforcement.

Pavement Maintenance and Complete Streets: The inclusion of progressive “Complete Street Standards and Guidelines” in DOT’s $128 million annual pavement maintenance program to create a street system that is safe, connected, and convenient for all types of users, ages and abilities including pedestrians, bicyclists, transit riders, and motorists.

Smart City Initiatives: DOT is at the forefront of San Jose’s efforts and projects to enhance service delivery through technology and innovation initiatives such as Smart LED streetlighting, automated vehicle implementation, and advanced traffic signal management.

Position Duties

Under the direction of the Assistant Director of Transportation, the Information Technology (IT) Manager will plan, lead, manage, and execute the technology and innovation efforts of DOT.

This position is open until filled with a first review date scheduled for November 21, 2025.

The DOT Information Technology (IT) Manager will refine and manage the DOT information technology roadmap, which fuses departmental priorities and opportunities with technology and resource needs. The business plan includes coordination with the IT Department to assess centralized capabilities and opportunities for partnership and advancement of key strategies and systems. Some of the top priorities include:

Implementing innovative field technology improvements and integrated data systems – With the transportation and utility infrastructure spread across 178 square miles of the City, most of the Department’s work, particularly maintenance of the infrastructure, occurs in the field. With
the growth of advanced technologies like the Internet of Things (IoT) and Artificial Intelligence (AI) the City has an opportunity to strategically deploy innovations that could save time and resources, as well as improve response times. The IT Manager will work with the IT Department, the City Manager’s Office, and other City Departments to lead the assessment of existing processes and systems to identify, develop, and implement automated workflows to improve efficiency and productivity.

Automating, updating, and supporting multiple IT Systems – DOT has a number of important IT needs and coordination efforts that are identified and prioritized in the DOT IT Business Plan. These projects include the maintenance and development of feature request applications in our Salesforce Work Order platform, updates to the Geographic Information System (GIS), and upgrades of various administrative and engineering databases.

Coordinating Civic Innovation – The DOT IT Manager will also play a lead role in planning and implementing DOT’s Civic Innovation Projects. The transportation industry is dramatically changing around us with the emergence of Automated Vehicles, highly advanced traffic signal management systems, and complex data reporting and analytics capabilities. In alignment with the San Jose’s technology vision and in coordination with the Mayor’s and City Manager’s Office, the DOT IT Manager will build upon current momentum to make San Jose one of the most innovative cities. The IT Manager supervises and/or coordinates staff in the Information Systems Analyst, Senior Geographic Systems Specialist, Systems Applications Programmer, Network Engineer, Innovation Program Manager, and Network Technician classifications.

Key General Responsibilities:

• Develops, coordinates, guides, and maintains IT system strategic and tactical plans in support of the department’s overall direction and within the framework of Citywide IT protocols and standards.
• Plans, implements, and manages the department’s information technology operations ensuring efficient utilization of resources.
• Collaborates and coordinates with IT and other departmental stakeholders to assess centralized capabilities, opportunities for partnership, and advancement of key strategies in a way that maximizes the interoperability of systems between DOT and other departments.
• Utilizes in-depth technical knowledge and business requirements to design and implement technology solutions.
• Analyzes complex business needs and recommends technical solutions.
• Ensures technology projects and systems are adequately resourced with the appropriate levels of technology staff and line staff.
• Serves as a liaison with other departmental divisions and operations to identify and address technology needs.
• Negotiates and administers contracts and agreements with vendors and agencies.
• Supervises staff by hiring, selecting, training, evaluating, and making work assignments. May also coordinate and supervise the work of teams comprised of individuals in a variety of organizations.
• Leads and manages a staff of 12, and assists with budget management, personnel, and training matters.

 

Minimum Qualifications

Education
A Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field

Experience
Five (5) years of experience managing, maintaining, and implementing technology programs, computer system infrastructure and design, network operations, security design, application development and configurations, and system/server administration, including three (3) years of supervisory experience over a technical team.

Certifications/Licenses
One or more credentials in Salesforce is desired, preferably certification as a Salesforce Administrator and/or Developer.

Possession of a valid license authorizing operation of a motor vehicle in California. The selected candidate will be enrolled in the Employer Pull Notice (EPN) program; an authorization for release of driver record information form must be signed as a condition of employment.

Other Qualifications

THE IDEAL CANDIDATE
The ideal candidate is a results-driven professional with previous experience as an IS/IT Manager. The successful candidate will be a highly effective communicator who is able to build solid working relationships with management, peers, and staff. Candidates should possess superior long-term planning and project implementation experience and a commitment to high quality, effective customer service. Experience in the rollout and maintenance of major new initiatives is expected, as well as the ability to translate complicated IT issues into understandable terms. The ideal candidate will have an appreciation for the complexities of DOT operations and will strategically assess the competing priorities of the Department’s IT projects, determine what is reasonable to implement, and clearly articulate the merits of keeping abreast of new technology improvements and efficiencies to Department leaders.
 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history:

• Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations. Demonstrates knowledge and experience in computer operations, networking, telecommunications, information technology management/administration, applications and system development.

• Vision/Strategic Thinking – Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change considering internal and external trends and influences; and builds a shared vision with others and influences others to translate vision to action.

• Change Management – Demonstrates support for innovation and for organizational changes needed to improve the organization’s effectiveness; facilitates the implementation and acceptance of change within the workplace.

• Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

• Project Management – Ensures support for projects and implements agency goals and strategic objectives.

• Analytical Thinking – Approaching a problem or situation by using a logical, systematic, and sequential approach.

• Supervision – Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

• Communication – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

• Constructive Energies - A demonstration of energy and drive that comes from within, and a willingness to approach all aspects of work with a generally positive attitude; possessing the inclination to take appropriate action rather than waiting to be told what to do; examples of Constructive Energies include but are not limited to: enthusiasm, honesty, integrity, empathy, dedication, reliable, proactive, respectful, confidence, ethical, and a willingness to help others.

 

COMPENSATION AND BENEFITS
The approved salary range for this position goes up to $183,248. Employees in the Department Information Technology (IT) Manager classification will also receive an approximate five percent (5%) ongoing non-pensionable pay.

The actual salary will depend on the qualifications and experience of the individual selected. The City provides an array of benefits.

• Retirement – Competitive retirement system with full reciprocity with CalPERS.

• Health Insurance – The City contributes 100% towards the premium for the lowest cost plan. There are several plan options.

• Dental Insurance – The City contributes 100% of the premium of the
  lowest priced plan for dental coverage.

• Personal Time – Vacation is accrued initially at the rate of three weeks per year with amounts increasing up to five weeks after 15 years of service. Executive Leave of 48 hours is granted annually with the ability to earn up to 40 extra hours annually based on performance. Sick Leave is accrued at the rate of 8 hours per month.

• Holidays – The City observes 15 paid holidays annually.

• Deferred Compensation – The City offers an optional 457 Plan.

• Flexible Spending Accounts – The City participates in Dependent Care Assistance and Medical Reimbursement Programs.

• Insurance – The City provides a term life policy equal to two times annual salary. Long-term disability and AD&D plans are optional.

• Employee Assistance Program – The City provides a comprehensive range of services through the EAP.

For more information on employee benefits, visit the City’s benefits website at https://www.sanjoseca.gov/your-government/departments-offices/ human-resources/benefits
 

APPLICATION PROCESS
This position is open until filled with a first review date scheduled for November 21, 2025.

Please apply online at https://www.governmentjobs.com/careers/cpshrrs/jobs/5126114/information-technology-manager. Include a resume that reflects the size of staff, budgets, and types of systems you have managed; cover letter with an indication of your preferred salary; and a list of six work related references (who will not be contacted without prior notice).

For further information, please contact:
Kristin Morris
Principal Consultant
CPS HR Consulting
Kmorris@cpshr.us
916-471-3405