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Tri-City is actively recruiting to fill one vacancy for the position of Information Technology (IT) Specialist I within our IT Department.  Under supervision, the IT Specialist I will provide first level IT support to end users.  The IT Specialist I will report to the IT Project and Service Desk Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide direct, first-level support to users across the Agency and provide support to help desk/service requests.

• Helping set up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices.

• Set up audio/visual equipment, webinars, videoconferences, etc.

• Support the IT department and the Agency by troubleshooting systems and hardware, particularly after server migration or an organization-wide update.

• Identifies issues with new hardware or software and works with users or on the back end of servers to quickly resolve those issues and prevent delays.

• Prepare reports on hardware and software issues; Install, configure and maintain software and hardware systems; Assist in development and enhancement of IT systems.

• Analyze system issues and provide resolutions;

• Assist in maintaining Agency’s asset inventory database and other databases and reports;

• Maintain information security throughout the Agency.

• Set up antivirus programs at work stations, implement policies for email security, and perform periodic data audits and backups to prevent information loss and unauthorized access.

• Maintain confidentiality and security of company documents and clients.

• Recommend process improvements to ensure system reliability, scalability, security, integrity and performance.

• Ensure that all access and distribution to protected health information is in compliance with federal, state, and agency regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health Act, Public Law 111-005 (“HITECH Act”); and other duties as assigned.

The County of San Mateo's Human Services Agency, Children and Family Services Branch is seeking well-qualified and motivated individuals for the position of Psychiatric Social Worker (PSW). Under general supervision, PSWs provide therapeutic counseling and support services to children and families connected to the child welfare system and individual and group therapeutic counseling and case management services to clients having basic and/or severe emotional, family, and/or social adjustment problems.

Current vacancies include:

• 2 vacancies in the Child and Adolescent Needs and Strengths/Child Family Team (CANS/CFT) assignment
• 1 vacancy in the Foster Family Agency (FFA) assignment

The CANS/CFT PSW completes or assists in gathering information for the State required Child and Adolescent Needs and Strengths (CANS) assessment for children and families involved in the child welfare system. This position works collaboratively with the CFS social worker and BHRS clinician to create a client-focused clinical needs and services plan. This role is also responsible for facilitating the Child and Family Team meetings to ensure that clients are actively involved in every aspect of their child welfare case, mental health treatment and service planning. In addition, this position may also provide short-term mental health and case management services to clients in the child welfare system. 

The FFA PSW is responsible for coordinating and monitoring the mental health services for the children in the FFA therapeutic program; coordinating, facilitating, and creating the individual needs and services plans for the youth; providing therapeutic support services to the youth and resource parent; and developing and coordinating the monthly foster parent trainings. The FFA PSW also assists with the recruitment, admission, and retention of SMC FFA resource homes referred to the program.

CFS operates 24 hours a day, 7 days a week. Services are based on client need and availability. Staff may be required to work evenings, weekends and holidays.

The ideal candidate will possess: 

• Experience delivering behavioral health services to children exhibiting challenging behaviors due to trauma.
• Solid clinical treatment, assessment, diagnostic and evaluation skills working with a youth population.
• Knowledge of principles, techniques and trends in counseling, psychotherapy, clinical case management, crisis management, as well as trauma-informed child abuse treatment and other evidence-based practices.
• Knowledge of the CANS tool and CFT practices.
• Experience working with youth with complex issues involving abuse and neglect, trauma, behavioral health, and substance use. Experience facilitating collaborative meetings with clients and partners.
• Experience conducting individual, group, and family therapy. Solid documentation skills: progress notes, assessments, needs and service plans, etc.
• Experience providing field-based services.
• Collaboration and coordination of services with other providers.
• Experience working with multi-cultural clients and staff from a trauma-informed perspective, including ensuring services provided are culturally-relevant and involve the child and family's participation to nurture the child's well-being.
• Experience establishing and maintaining effective work relationships.
• Effective oral and written communication skills.

Licensure/Certification:

• PSW II - current California license as a Clinical Social Worker (LCSW)

or 

• MFT II - current California license as a Marriage and Family Therapist (MFT).

A typical way to qualify is Master's degree in Social Work, Social Welfare, or a closely related field.
 

Final Filing Deadline:  September 22, 2020

To learn more about the position and to apply online, please visit our website at https://www.governmentjobs.com/careers/sanmateo/jobs/2716262/child-welfare-psychiatric-social-worker-ii-spanish-speaking-preferred-open. Applications are only accepted online. Responses to the supplemental questions must be submitted in addition to our regular employment application. EOE

For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino

The City of St. Helena has an exciting opportunity to fill a full-time position in the Public Works Department.  This is a great opportunity to become part of a team of dedicated individuals that take pride in serving the local community.

The Public Works Administrative Assistant receives general supervision from administrative and/or management staff. May exercise technical and functional supervision over assigned office support staff. 

Examples of Duties: (include but are not limited to the following)

• Performs a wide variety of routine and complex office, clerical and administrative support tasks and duties, including organizing and coordinating work; sets priorities and meets deadlines; performs a variety of office administrative tasks.
• Demonstrates an understanding of applicable policies, procedures and work methods associated with assigned duties; responds to questions and concerns from the general public; provides information as appropriate; resolves complaints in an efficient and timely manner; receives visitors and telephone calls, directing them to the appropriate information source; represents the City to all callers and visitors in a professional and customer friendly manner; assists the public in filling out application forms, supplying information concerning fees, permits, legal requirements, procedures and services provided by City departments.
• Uses computers to enter, prepare and proofread drafts, labels, forms, envelopes and a variety of documents, including general correspondence, reports, memos, fliers and statistical charts from rough drafts, recordings or verbal instructions; operates other automated office equipment; types drafts and a wide variety of finished documents from recording devices, notes, brief written or oral instructions; compiles and maintains records and prepares reports, manuals and publications; prepares, posts and distributes agenda materials, draft reports, project management documents, resolutions, ordinances and applications; performs basic contract management including assisting in drafting and monitoring contracts; inputs, retrieves and references various computer data management systems such as permit tracking systems and map inventories; attends meetings and records and transcribes minutes.
• Receives and processes fees, fines or other money; prepares receipts and balances money received.
• Organizes and coordinates work; sets priorities and meets deadlines; orders office and other various supplies.
• Assists with code enforcement for weed abatement, sends letters for non-compliance, and follows up with non-compliance issues; assists with follow up to code violations.
• Schedules meetings and appointments; arranges for City buildings, street lights, water systems and other maintenance and repair needs; schedules events and inspections; arranges travel to meetings and conferences.
• Assists with a variety of programs, presentations and trainings; prepares advertising and announcement materials; acts as primary source of data and information for assigned department and programs.
• Assists with research and/or data gathering activities; reviews and interprets data and prepares reports with recommendations. 
• Picks up, sorts and distributes mail received by departmental staff; attends various meetings, including Planning Commission, and other special meetings; assists with the preparation of packets for various meetings.
• Establishes positive working relationships with representatives of community organizations, state/local agencies, City management and staff, and the public.
• Will assist the department is issuing Public Works permits.

Knowledge, Abilities, and Skills:

Knowledge of:

Standard office and administrative policies and procedures; City codes and ordinances, including zoning, alcohol and building permit requirements; depending on assignment, knowledge of accounting, clerical, construction, legal and computer terminology may be required; basic principles of mathematics; applicable federal, state and local laws, codes and regulations; methods and techniques of scheduling  work assignments; methods and techniques for record keeping and report preparation and writing; proper English, spelling and grammar; occupational hazards and standard safety practices; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Ability to:

Provide general clerical support to a specialized work unit; read, understand and review documents for accuracy and relevant information; use applicable office terminology, forms, documents and procedures in the course of work; read, understand and explain plans, maps, aerial photos, drawing, reports, applications, construction documents and specifications; learn the policies, procedures and guidelines of the department to which assigned in a timely manner; maintain accurate office files; make accurate arithmetic calculations in the receipt of moneys; compose correspondence or documents; meet critical deadlines; deal successfully with the public, in person and over the phone; courteously respond to community issues, concerns and needs; attend evening meetings as required; perform mathematical calculations quickly and accurately; interpret, explain and apply applicable laws, codes and regulations; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze complex issues, and develop and implement appropriate responses; follow written and oral directions; observe safety principles and work in a safe manner; exercise excellent customer service in dealing with the public and other City staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

Skill to:

Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

Education and/or Experience:

Any combination of education and experience that has provided the knowledge, skills and abilities necessary for a Public Works Administrative Assistant.  A typical way of obtaining the required qualifications is graduation from High School or possession of a GED , eighteen months of general clerical experience involving extensive customer service, with direct experience in a Public Works function such as recruitment, job safety, compensation and benefits, or training and development.

License/Certificate:

Possession of, or the ability to obtain, a valid class C California driver’s license.

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Enterprise Technology Manager classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

The City of San José, Information Technology Department is seeking an Enterprise Resource Planning (ERP) & Business Applications Manager responsible for delivering technology supporting Human Resources, Enterprise Financials, Forecast & Budgeting, Revenue Management, Recruitment, Expense Management, and Payroll business functions.

The ideal candidate will possess excellent technical and system design skills and must be able to effectively turn complex business requirements into a product roadmap and deliver scalable and secure application solutions. The preferred candidate will have strong development and management skills with hands-on experience implementing ERP systems and be able to write code if necessary. Project management skills such as creating and managing project plans, resource allocation, and functional / technical design reviews is required.

Responsibilities:

• Owns management of all aspects of system design and coding, including coordination and tracking of all development activities, status and issues.

• Owns the product vision, strategy, and roadmap for ERP and Cloud applications by collaborating with product owners, stakeholders, and developers.

• Recommends modernization and upgrades of existing business solutions and works closely with functional leads on process re-engineering efforts through presentations and demonstrations.

• Establishes and institutionalizes formal development methodologies, processes, procedures and tools across projects. Ensures all development projects follow standardized procedures.

• Creates/ reviews functional specifications with business users and recommends system designs that can be developed and deployed quickly. Reviews technical specifications with developers to ensure application design meets functional requirements and provides leadership to developers.

• Collaborates on planning, forecasting and resource management for multiple concurrent projects. Manages vendor technology relationships where external services or package solutions are leveraged.

• As a member of the team supporting mission critical applications, be available to respond to all system problems on a 24-hours per day 7-day per week basis

• Ability to multi-tasking and work prioritization is a must for this candidate.

• Works with team members to develop skills and deliver state-of-the-art solutions

• Defines and delivers solutions using PeopleSoft 9.2, Cayenta, Hyperion, and other peripheral applications as needed by business.

• Responsible for on-time month-end, quarter-end, and year-end financial close processes.

• Responsible for on-time and flawless execution of payroll processes on bi-weekly frequency.

• Responsible for hub-and-spoke data warehouse model for enterprise data exchanges and reporting

• Oversees governance and project management activities for the ERP and Business Applications space to ensure user adoption, while simultaneously providing standardization necessary for security, compliance and discoverability.

If you are looking for an exciting opportunity, passionate about making a difference with civic tech through ERP solutions and have an excellent record of leading essential business-technical programs, this is the role for you!

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following desirable competencies, as demonstrated in past and current employment history:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

• 5 or more years of experience architecting and implementing a vision, strategy and roadmap for ERP and other business applications serving Human Resources, Financials, Forecast and Budgeting, Payroll, Recruitment, and other business functions.

• Advanced knowledge and experience managing Enterprise ERP applications such as PeopleSoft, Oracle, and/or Workday.

• Deep technical and architectural understanding of administration and functional capabilities of Human Resources, Payroll, Financial Systems, Forecasting and Budgeting, and other business applications.

• Proven ability to lead business solutions projects to successful conclusion with diverse teams to effectively achieve scalable, secure, and efficient business solutions.

• Establish excellent relationship management and strategic planning skills to work with functional leads and stakeholders to develop product roadmaps and plans.

Project Management – Ensures support for projects and implements agency goals and strategic objectives.

Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Analytical Thinking – Approaches a problem or situation by using a logical, systematic, sequential approach.

Change Management – Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness; facilitates the implementation and acceptance of change within the workplace.

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Vision/ Strategic Thinking – Supports, promotes, and ensures alignment with the organization’s vision and values; understands how an organization must change in light of internal and external trends and influences; builds a shared vision with others and influences others to translate vision to action.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

THE OPPORTUNITY

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. We are currently hiring for an Office Assistant to join our team. Under general supervision, performs a variety of general clerical duties in support of an assigned department/division.

Currently, we have an opening within our Human Resources Division. However, the list established for this recruitment may be used to fill any current or future vacancies accordingly.

At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and residents.

This is a part-time, at-will, non-benefited position. Hours are limited to less than 1,000 hours per year.

BASIC EXAMPLE OF DUTIES

Duties may include, but are not limited to the following:

• Performs a variety of office support and general clerical duties.
• Acts as receptionist; receives and screens visitors and telephone calls; takes messages, directs the caller to the proper office or person, and/or provides factual information regarding City and departmental activities and functions.
• Enters, edits, updates, and retrieves data from reports, spreadsheets, and automated systems and prepares periodic or special reports, following established formats and processes.
• Establishes and maintains office files, following an established filing system; researches and compiles information from such files; purges files as required.
• Perform related duties as assigned.

The duties described in this job announcement are intended only as illustrations of the basic types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. 

THE POSITION

Tri-City is looking for one special individual to serve as its Community Crisis Response Team (CCRT) Clinical Therapist II.  Under supervision, the CCRT Psychiatric Technician will provide field-based crisis intervention, linkage and referral, consultation, and education within the scope of practice.  The CCRT Psychiatric Technician will report to the Crisis Intervention and Medication Support Manager but will be located at Claremont City Hall.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Respond to non-client community crisis calls with or without law enforcement;

• Obtain and maintain LPS designation in Los Angeles County;

• Ability to work with LPS designated facilities and ambulance companies to procure LPS beds and arrange for transfer of individuals that require a higher level of care;

• Perform field-based emergency mental health evaluations in accordance with agency procedure;

• Provide crisis intervention services to individuals, groups, and families;  

• Identify treatment needs and make appropriate referrals for necessary services;

• Assist clients and relatives with understanding behavioral health challenges and their reaction to them;

• Provide field-based crisis intervention by assessing for suicidal ideation, homicidal ideation and Grave Disability based on a mental health disorder

• Work on a multidisciplinary team to promote recovery; ability to work in a field-based, fast-paced environment; and other duties as assigned.

THE POSITION

Tri-City is looking for one special individual to serve as its Community Crisis Response Team (CCRT) Psychiatric Technician.  Under supervision, the CCRT Psychiatric Technician will provide field-based crisis intervention, linkage and referral, consultation, and education within the scope of practice.  The CCRT Psychiatric Technician will report to the Crisis Intervention and Medication Support Manager but will be located at Claremont City Hall.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Respond to non-client community crisis calls with or without law enforcement;

• Obtain and maintain LPS designation in Los Angeles County;

• Ability to work with LPS designated facilities and ambulance companies to procure LPS beds and arrange for transfer of individuals that require a higher level of care;

• Perform field-based emergency mental health evaluations in accordance with agency procedure;

• Provide crisis intervention services to individuals, groups, and families;  

• Identify treatment needs and make appropriate referrals for necessary services;

• Assist clients and relatives with understanding behavioral health challenges and their reaction to them;

• Provide field-based crisis intervention by assessing for suicidal ideation, homicidal ideation and Grave Disability based on a mental health disorder;

• Work on a multidisciplinary team to promote recovery; ability to work in a field-based, fast-paced environment; and other duties as assigned.

THE POSITION

Tri-City is looking to fill a temporary vacancy for Program Support Assistant (PSA) I for the Adult Full-Service Partnership (FSP) Program.   This is a limited term position filling a vacancy due to a staff leave and the assignment is expected to last for approximately 4 to 6 weeks.  The PSA position provides administrative and clerical support to our clinical team who work directly with persons with moderate to severe behavioral health challenges. The PSA position will report to the Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Greet and provide general information to clients, visitors, vendors and staff, in person and on the telephone in a professional manner.

• Assist clients and utilize de-escalation and basic customer service techniques.  Attend, practice and apply agency wide trainings provided in working with consumers.  

• Assist clients by referring them to sources of information, handing out standard forms and explaining how to complete them, and answering requests for factual information by consulting various available sources.

• Input, update, track and extract information into appropriate databases such as Welligent Electronic Health Record billing system (EHR) and LADMH IS system and files; search records and files for data where judgment and discrimination are required in selecting or abstracting material.

• Search records and files for data where judgement and discrimination are required in selecting or abstracting material;

• Provide assistance to clinical staff; participate in group and individual support programs;

• Maintain records of all activities relating to client care and adhere to billing compliancy standard; perform other duties as assigned, etc.

THE POSITION

Tri-City looking to fill a unique opportunity for Clinical Supervisor I which oversees our Internship Program within our Wellness Center. The Clinical Supervisor I position will report to the Wellness Center Manager and will provide administrative and clinical supervision for 4-8 interns year-round. 

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Coordinate and oversee the operational activities as they pertain to the Master of Social Work (MSW) Student Internship Program;

• Develop, implement, and evaluate the field internship curriculum for 1st and 2nd year MSW interns;

• Assist with required monthly, quarterly reports, annual updates and other analysis and evaluations for assigned projects by analyzing and interpreting program data.

• Develop Wellness Center programming that is responsive, relevant and focused on promoting recovery and wellbeing for families and persons living with the impact of mental illness; including crisis intervention and special projects

• Collaborate with persons with lived experience, Tri-City communities, agencies, schools and local advocacy organizations;

• Recommend project updates to correspond with consumer and community needs, funding, and available resources.

• Other duties as assigned.