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Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.

Overview:

The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water’s records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information.

This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery.

The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit.

Our Commitment: 
We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:
Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

 

Key Responsibilities include, but are not limited to:

Customer Service & Stakeholder Support

• Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information.
• Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests.
• Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience.
• Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements.

Helpdesk Oversight & management

• Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents.
• Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows.
• Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency.
• Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets.
• Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to:
  • Average speed to answer
  • Call response times
  • Abandonment rates
  • First-call resolution rate
  • Ticket aging and backlog metrics
  • SLA compliance
  • Customer satisfaction scores
• Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents.
• Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements.
• Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience.
• Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes.
• Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives.

Information Governance & Risk Management

• Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements.
• Ensure confidentiality, security, and proper disposition of sensitive and confidential records.
• Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records.

Automation & Digital Transformation

• Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards.
• Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately.
• Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload.
• Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training.

Reference Library & Records Management

• Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials.
• Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials.
• Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements.
• Restore, preserve, and digitize historic documents and original media.

Public Records & Legal Compliance

• Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests.
• Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel.
• Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act.
• Review records responses for quality control, accuracy, and lawful disclosure or exemption.
• Provide sworn testimony during deposition proceedings related to records management, as required.

Leadership & Administration

• Plan, organize, and oversee records and library services programs, projects, budgets, and contracts.
• Supervise staff and support professional development and effective workload management.
• Prepare and present staff reports, recommendations, and program updates to leadership.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Five (5) years of progressively responsible records management, helpdesk management,  library services, or related experience.
• At least two (2) years of direct supervisory or program management experience.
• Experience managing large-scale records collections, including off-site archival storage and onsite digital information
• Experience managing help desk or call center functions and call center automation
• Demonstrated experience administering Public Records Act requests and legal records production.
• Experience leading technology implementations, system migrations, or automation initiatives related to records or information management.

Ideal Skills and Abilities:

• Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency.
• Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences.
• Ability to independently administer complex records and library programs while collaborating across departments.
• Strong analytical, organizational, and project management skills.
• Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions.
• Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment.
• Ability to clearly describe records systems, locations, and information environments to internal and external requestors.
• Strong written and verbal communication skills, including preparation of staff reports and formal recommendations.

Ideal Knowledge:

• Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles.
• Confidentiality, security, retention, disposition, and destruction of public records.
• Search and retrieval techniques for complex, multi-modal information systems.
• Federal and state laws and regulations related to public records, including the California Public Records Act.
• Digital asset management, metadata standards, taxonomy, and cataloging practices.
• Budget development, contract administration, and sound financial management practices.
• Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software.

Ideal Training and Education:

• Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. 
• A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable.

To review the Job Description, please click here

Records & Library Services Unit (Position Code 423)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period  (one year).

Summer 2026 Internship Program

Position Type: Part-Time, Seasonal
FLSA Status: Non-Exempt
Hourly Rate: $20.00
Hours: Up to 25 hours per week
Duration: Approximately June 15 – August 14, 2026

About the City of Pacifica

The City of Pacifica operates under the Council–Manager form of government and provides a full range of municipal services to its residents. With an operating budget of approximately $47.3 million and a workforce of over 180 full-time employees, Pacifica is committed to responsive governance and community engagement.

Are you interested in gaining meaningful, hands-on experience in local government?

The City of Pacifica is excited to host approximately seven (7) Summer Interns across multiple departments. This program is designed to provide students with substantive project experience, professional mentorship, and exposure to the inner workings of municipal government. Unlike a general internship pool, each department will recruit for a specific opportunity aligned with its operational needs and professional focus. 

About the Program

The Summer Internship Program was developed in collaboration with the Next Generation Committee, sponsored by the City/County Managers Associations of San Mateo and Santa Clara Counties. The program supports the development of emerging professionals and promotes careers in local government.

The Summer Internship Program is tentatively scheduled to run from June 15, 2026 through August 14, 2026 (8 weeks). End date may be adjusted based on the intern's schedule and availability.

Selected applicants will be invited to interview during a tentative window of March 23 – April 3, 2026, with flexibility as needed.

The City anticipates finalizing offers by April 24, 2026 to allow adequate time for summer scheduling and coordination. Internships are part-time (up to 25 hours per week), seasonal, at-will, and non-benefited positions.

Why Apply?

• Meaningful Work: Interns contribute to real projects that impact the Pacifica community.
• Professional Development: Strengthen your research, writing, presentation, and analytical skills in a public sector setting.
• Mentorship & Networking: Work closely with City leadership and staff while building connections across departments.
• Career Exploration: Gain exposure to the breadth of career paths within local government.

About the IT Summer Intern Opportunity

The Information Technology (IT) Division supports the City’s technology infrastructure, cybersecurity practices, and digital service delivery across all departments. The IT Intern will gain hands-on experience in municipal technology operations, including systems support, hardware and software deployment, troubleshooting, and project-based technology initiatives. This internship is ideal for a student interested in pursuing a career in information systems, cybersecurity, network administration, or public sector technology. The intern will contribute to meaningful projects that enhance operational efficiency and service delivery throughout the organization.

Responsibilities May Include (but Are Not Limited To):

• Assisting with end-user technical support and help desk requests
• Supporting hardware and software installation, configuration, and maintenance
• Assisting with inventory management of IT equipment and assets
• Supporting cybersecurity best practices and internal compliance efforts
• Participating in system upgrades, testing, or implementation projects
• Assisting with documentation of IT procedures and workflows
• Supporting audio/visual setup for meetings and City events, as needed

Education & Experience:

• Current undergraduate student majoring in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field
• Coursework in networking, systems administration, cybersecurity, database management, or related areas preferred
• Prior technical support or internship experience is desirable but not required

Preferred Skills & Knowledge:

• Basic understanding of computer hardware, operating systems, and networking concepts
• Familiarity with Microsoft Windows environments and Office 365
• Interest in cybersecurity and data protection practices
• Strong troubleshooting and problem solving skills
• Ability to communicate technical concepts clearly to non technical users
• Organizational skills and attention to detail
• Ability to work independently and as part of a team

How to Apply: Candidates interested in applying for the position may submit their online application, cover letter and resume by March 15, 2026 at 11:59 PM PST. Candidates must submit a completed online application and upload a current resume through CalOpps. Applications that are incomplete or missing required materials will not be considered.

Equal Opportunity Employer: The City of Pacifica is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, disability, medical condition, genetic information, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local law.

Public Safety Records Specialist I

The City of Sunnyvale is recruiting for the position of Public Safety Records Specialist I for the Department of Public Safety. The Public Safety Records Specialist is responsible for performing a wide variety of administrative, technical, and clerical records support duties in the Records Division of the Department of Public Safety, including the maintenance of records and files, processing of data and reports, critical time-sensitive data entry, providing support to sworn personnel, and providing information to the public, outside agencies and departmental staff; and performs related work as required. The Records Division is staffed on a seven day/week, 24 hour/day schedule, including weekends and holidays.

Minimum Qualifications:

Education and Experience: 

The minimum qualifications for education and experience can be met in the following way:

Graduation from high school or tested equivalent; AND

One year of general clerical experience.

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the required supplemental questions.  The final filing date is Monday, March 9, 2026 by 5:00 pm or after receiving 100 complete and qualified applicants, whichever is first.  For complete information regarding this current opportunity, please visit:  www.Sunnyvale.ca.gov 

Salary - $32.96 - $42.07

THE POSITION

Tri-City Mental Health Authority is currently hiring to fill vacancies for the position of Psychiatric Technician I/II (Licensed) within the Mobile Crisis Care Program (MCCP) for the night shift. 

Tri-City’s MCCP operates 24/7 to provide crucial support in mobile crises. As such, the schedule will involve a 3/12 shift pattern, consisting of three twelve-hour days per workweek and one alternating eight-hour day every other week. Shifts may include weekends, daytime hours, and holidays.

This position will first work a 5/40 schedule for approximately 3-6 months of training before transitioning into the night shift schedule.

Examples of night shifts are included below:

• Night Shifts: 7:00 PM - 7:00 AM, 7:00 PM - 3:00 AM, 8:00 PM - 8:00 AM, or 8:00 PM - 4:00 AM

Weekend and night shifts will be entitled to Shift Differential Pay of $2.50 per hour on weekdays (Monday through Friday) and $3.50 per hour on weekends (Saturday and Sunday). Holiday shifts will be entitled to Holiday Pay.

Tri-City is looking for individuals to serve as a Psychiatric Technician I/II (Licensed) on a full-time basis for the MCCP. The MCCP Psychiatric Technician will be part of a team that provides crisis intervention and stabilization, linkage and referral, consultation, and education within the scope of practice. The MCCP Psychiatric Technician will report to the Mobile Crisis Care Clinical Supervisor and Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but are not limited to, the following:

Positions at the Psychiatric Technician I level may perform some of these duties and responsibilities in a learning capacity.

• Under the direction of clinical staff, provides medication management services to a caseload of clients in the office and in the field; ensures the proper acquisition and administration of medication.
   
• Provides education and training to clients, their families, and/or staff on the proper care and use of medications, including symptoms of, reactions to, or side effects of, specific medications; informs clients of the impact of abuse and/or misuse of medications.
   
• Conducts home/field visits to evaluate client’s physical environment and behavior such as anxiety, withdrawals, and behavioral health progression/regression.
   
• Takes and records measures of clients’ vital signs, physical condition, and behaviors; assists and observes clients self-dispense medication as prescribed by a psychiatrist and administers scheduled injections.
   
• Conducts medication checks on clients to assess their overall medication management capabilities; takes appropriate action if client poses danger with respect to the use or abuse of medication; observes, evaluates, records, and reports to professional staff changes in client’s condition.
   
• Motivates clients to develop self-reliance in daily living; encourages clients to participate in group and/or individual therapy/program activities.

The Behavioral Health and Recovery Services (BHRS) Division is seeking an experienced individual to serve as a Mental Health Program Specialist for the Prenatal to Three Unit.  

This position coordinates and supervises a specialized behavioral health program serving pregnant and postpartum caregivers and children ages 0-5, provides clinical leadership, supervises a small team of professionals and interns, collaborates with community partners and helps design and maintain responsive service delivery systems.

Key Responsibilities 

Clinical Supervision & Leadership

• Supervise Clinicians and interns, including case consultation, reflective supervision, and performance evaluations
• Triage referrals and assign cases
• Refer clients to the Prenatal to Three Team Psychiatrist
• Lead team clinical meetings and facilitate clinical discussions at staff meetings
• Carry a small caseload

Direct Clinical Oversight

• The team provides assessment, diagnosis, and treatment for children ages 0–5 and pregnant or postpartum caregivers, including:
• Infant mental health assessments
• Youth and adult assessments
• Dyadic parent-child treatment
• Clinic-based and home-based services throughout San Mateo County

Program Coordination & Systems Collaboration

• Coordinate program activities with BHRS clinics, Family Health systems, private providers, schools, state institutions, and community agencies
• Establish and maintain program procedures consistent with federal, state, and local regulations
• Participate in program planning, policy implementation, and evaluation
• Represent the Prenatal to Three Team in collaborative meetings with Public Health Nurses, Community Workers, Psychiatrists, and other providers
• Provide consultation to community agencies regarding infant and early childhood mental health services

The current vacancy is in the Prenatal to Three Unit, located in San Mateo. This position may travel throughout the county to attend meetings or perform other duties of the position.

What You’ll Bring:

• At least two years of post-licensure experience providing direct clinical care to youth and families.
• Experience working with children ages 0-5 and pregnant or postpartum women, providing parent-child psychotherapy. 
• Experience conducting mental health assessments of infants, children under the age of five and adults. 
• Knowledge of infant and child development, attachment, and trauma-informed care.
• At least one year of home-visiting experience.
• Training or certification in one or more of the following:
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)
  • Child Parent Psychotherapy (CPP)
  • Parent-Child Interaction Therapy (PCIT)
  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Neurosequential Model of Therapeutics (NMT)
  • Child Trauma Institute (CTI)
  • Circle of Security
  • Harris Early Childhood Mental Health Program
  • Touchpoints
• At least one year of supervisory or clinical coordination experience
• Bilingual proficiency in Spanish and English.

The Impact You’ll Make:

• Advancing equity and healing for families during the earliest years: Provide trauma-informed, culturally responsive mental health services families during a critical development window, promoting safety, attachment, and long-term well-being.
• Strengthening the clinical workforce: Mentor clinicians, promote reflective practice, and cultivate a supportive team culture focused on staff wellness, professional growth.
• Shaping coordinated systems of care: Collaborate across medical, public health, child welfare, and community systems to build more integrated and equitable, systems of care for families across San Mateo County.

How You Will Grow: 

• Providing trauma-informed leadership in complex clinical work: Serving families impacted by complex trauma, perinatal mental health concerns, and system involvement offers the opportunity to strengthen reflective capacity and trauma-informed supervision practices. This role calls for modeling sustainable self-care, cultivating team resilience and creating space for clinicians to process meaning and emotionally impactful work. 
• Expanding integrated leadership skills: Balancing staff supervision, direct clinical work, program development, and regulatory provides a dynamic opportunity to grow as a systems-level leader. Success in this role builds advanced skills in organization, adaptability, strategic thinking and maintaining clarity of purpose across competing priorities.
• Advancing equity through systems collaboration: Working across medical, public health, and child welfare systems offer the changes to strengthen equity-centered advocacy and collaborative problem-solving skills. This role helps you to address systemic barriers, align diverse partners, and contribute to more coordinated and responsive care for families.  

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Coordinate assigned program activities with BHRS Regional clinics, private service providers, schools, state institutions and community agencies
• Develop and maintain program procedures consistent with Federal, State and local laws governing mental health services.
• Monitor and consult with contract providers to ensure compliance and resolve service delivery issues 
• Prepare grant proposals and written reports
• Provide clinical consultation to partner agencies
• Supervise and evaluate assigned staff
• Compile data and prepare program evaluations 
• Perform related duties as assigned

Qualifications

Licensure/Certification:
 California license as one of the following: 1) Clinical Social Worker; 2) Marriage and Family Therapist; or 3) Clinical Psychologist
  
Education and Experience:  
 Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

• Three years of experience as a Mental Health professional.

Knowledge of:

• Principles, techniques and practices of program management and delivery.
• Principles and practices of employee supervision and training.
• Applicable federal, state and local laws and regulations and County policies and guidelines.
• Individual, group and family psychodynamics.
• Psychological diagnostic methods and terminology.
• Current principles and practices of psychiatric casework.
• Human and health services systems in the County, including private agencies and other community resources.
• Various methods used in individual and group therapies such as role playing, play, art, milieu and group.
• Methods and techniques used in mental health education.

 Skill/Ability to:

• Plan, assign, supervise, review and evaluate the work of interdisciplinary subordinates.
• Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
• Analyze, interpret and apply various regulations, requirements and/or clinical approaches.
• Prepare grant proposals and written reports.
• Set realistic treatment goals and facilitate their attainment.
• Evaluate patients/clients’ degree of mental disability or emotional distress.
• Communicate effectively in writing and orally and make public presentations as needed.
• Establish and maintain effective and cooperative relationships with those contacted in the course of the work.
• Exercise sound independent judgment within general policy and regulatory guidelines.

TENTATIVE RECRUITMENT TIMELINE
Final Filing Date: Wednesday, February 25. 2026 by 11:59 PM PST
Application Screening: Week of March 2, 2026
Panel Interviews: Week of March 9, 2026

About the County 

HR Contact: Priscilla Bermudez (021126) (Mental Health Program Specialist - G081)

$2500 Sign-on Bonus!

THE POSITION

Tri-City is looking for an individual to fill the position of Psychiatric Technician I/II whom will provide medication support services both in the field and at the office. This particular position is located within the Adult Outpatient Clinic and will report to the Medication Support Team Manager & the Medication Support Services Supervisor. The Psychiatric Technician I/II will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community by providing all manner of adjunctive medication support services.

Psychiatric Technician I: This is the entry-level classification in the Psychiatric Technician series. Initially under close supervision, incumbents learn and perform routine medication monitoring, administration, and support, while learning Authority policies and procedures. 

Psychiatric Technician II: This is the journey-level classification in the Psychiatric Technician series. Positions at this level are distinguished from the Psychiatric Technician I by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF ESSENTIAL DUTIES:

• Under the direction of clinical staff, provides medication management services to a caseload of clients in the office and in the field; ensures the proper acquisition and administration of medication.
   
• Provides education and training to clients, their families, and/or staff on the proper care and use of medications, including symptoms of, reactions to, or side effects of, specific medications; informs clients of the impact of abuse and/or misuse of medications.
   
• Conducts home/field visits to evaluate client’s physical environment and behavior such as anxiety, withdrawals, and behavioral health progression/regression.
   
• Takes and records measures of clients’ vital signs, physical condition, and behaviors; assists and observes clients self-dispense medication as prescribed by a psychiatrist and administers scheduled injections.
   
• Conducts medication checks on clients to assess their overall medication management capabilities; takes appropriate action if client poses danger with respect to the use or abuse of medication; observes, evaluates, records, and reports to professional staff changes in client’s condition.
   
• Motivates clients to develop self-reliance in daily living; encourages clients to participate in group and/or individual therapy/program activities.

THE DEPARTMENT
The Burlingame Police Department is a municipal, full service, community oriented department.  We offer a variety of investigative, preventative, and community policing programs to both protect and serve a community that spans five square miles and is home to more than 28,000 residents.

The Burlingame Police Department is divided into two divisions: Operations and Administration.  The force currently consists of 40 police officers, made up of the Chief of Police, 1 Captain, 2 Lieutenants, 6 Sergeants, 6 Corporals, 2 Inspectors, and 22 Patrol Officers.

We are active in county-wide law enforcement efforts by participating in the San Mateo County Gang Task Force, Avoid the 23 (DUI) Task Force, Narcotic Task Force Details, Alcohol Beverage Control Operations, Office of Traffic Safety grants and as Police Academy Training Officers.

POSITION
Burlingame Police Officers are responsible for preventing crime, arresting law violators, directing traffic, etc.  In that capacity, officers may also serve in special assignments such as K-9, detective, SWAT, hostage teams, FTO, and motorcycle patrol.

EXAMPLES OF DUTIES:

• Patrol various areas within the City by driving a police vehicle or by walking to prevent criminal activity, to enforce various laws, regulations, and codes.
• Respond to radio dispatched calls and reports to crime scenes or locations of disorder to protect life and property.
• Conduct investigations, gathers information and writes factual reports involving criminal activity, traffic accidents, suspicious activity, or other unusual incidents.
• Make arrests as necessary and writes report of all arrests made and activities performed.
• Interview and interrogate suspicious persons, suspects, and prisoners.
• Gather, mark, preserve, and record evidence in criminal or related matters; testify and present evidence in court.
• Serve warrants and subpoenas.
• Assist in the performance of special investigations and perform undercover and surveillance activities when necessary.

ESSENTIAL REQUIREMENTS:

Knowledge of:

• State laws, local regulations, ordinances, and codes including laws or arrest, current court decisions, General Police procedures and rules.
• Standard police broadcasting procedures and codes.
• Proper use of departmental firearms.
• Geography of the local area.

Ability to:

• Understand and carry out oral and written instructions.
• Read, comprehend, write, and speak English effectively.
• Write clear, concise and grammatically correct police reports.
• Observe, hear, remember, and record facts in writing.
• Interpret, explain, and apply laws and regulations.
• Analyze and judge situations/people accurately and adopt effective courses of action.
• Mediate confrontations including those encountered during family, neighborhood or work disputes, or civil disorders, controlling hostile people or groups.
• Be free of bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation.
• Exercise judgment in determining when to use force and to what degree.
• Build effective working relationships.
• Maintain contact and preserve good relations with the public; respond to requests and inquiries from the general public.
• Use sound conflict resolution and problem solving skills.
• Arrest persons with or without warrants and physically take into custody, guarding arrestee.
• Administer first aid and CPR.

Skills:

• Operation of police vehicle at high rates of speed during emergency situations.
• Use police vehicle radios as well as hand-held portables and use proper radio codes.
• Use hand-held and/or electronic equipment for drug and alcohol detection.
• Ability to process for and lift latent evidence.
• Finger print and take palm prints from arrestees.
• Use departmentally issued firearms safely and safety equipment.

EDUCATION & EXPERIENCE:

Candidates must be a US Citizen, at least 21 years of age on date of appointment, a US high school graduate (or GED equivalent), have no felony convictions or disqualifying criminal history.  Must be able to understand and carry out verbal and written instructions, read, comprehend, write, and speak English effectively.

Entry Level - Proof of completing the POST Written Test and Physical Agility Test with a passing score.

Lateral Police Officer - To be considered for a lateral Police Officer appointment, candidates must have prior experience as a sworn law enforcement officer within the past twelve (12) months, including the completion of the field training program and probation period with a law enforcement agency.

Applicants with more than a three year break in employment as a California Police Officer or who are an out-of-state Police Officer must provide evidence of successful completion of the CA Basic POST Course waiver process.

APPLICATION PROCEDURE:

Please apply online at https://www.calopps.org/burlingame/job-20674472.

SELECTION PROCESS:
Those most qualified candidates submitting the required documents in person to the Burlingame Police Department will be invited to participate in oral interviews and other elements of the selection process.

BACKGROUND REQUIREMENTS:
Finalists will be required to undergo a thorough background investigation and criminal/vehicle records check.  Employment offers are contingent upon passing a pre-employment physical/drug screen and psychological examination.  Past substance abuse and criminal activity may be grounds for disqualification but all candidates will be evaluated on a case-by-case basis.

The City of Woodland offers a competitive total compensation package including:
 

• Starting income ranging from $4,823.53 to $6,156.18 per month based on skills, training, certifications and years of experience, with regular, incremental pay increases
• Robust Retirement Program including CalPERS Retirement Plan, Retirement Health Savings Plan, and choice of 457 Deferred Compensation plans
• Low-Cost & No-Cost Health Benefits, including choice of CalPERS Medical plans, and City-paid Dental Insurance, Vision insurance and Employee Assistance Program
• Salary incentives and add-ons, including bilingual, certificate and shift-differential pay, as well as paid holiday-in-lieu
• Paid Career Development, including City-provided training & professional advancement opportunities

POSITION

To perform a variety of routine, non-hazardous and non-sworn law enforcement office and field work.  The purpose of this recruitment is to fill a current vacancy in the Woodland Police Department, as well as establish an eligibility list for future vacancies.

IDEAL CANDIDATE

The Ideal Candidate will have experience working in a law enforcement agency and/or have substantial professional experience with public interactions. Candidate will be a self-starter who can work with limited supervision.  The Ideal Candidate will work well as a member of a team, be well organized and have substantial report writing experience.

ESSENTIAL JOB FUNCTIONS

Investigate routine crimes and prepare appropriate reports.  Assist with abandoned vehicle abatement.  Assist in special traffic control.  Respond to non-criminal calls for service. Operate telephone and radio equipment.  Assist in crime scene identification activities.  Assist in collection, preservation and transportation of evidence.  Maintain accurate chain of custody records.  Inventory and release of evidence and property.  Prepare property for auction.  Purge of files.  Perform Parking Enforcement function.  Report damaged or inoperative traffic signals, signs and markings. Advise the general public on parking laws, regulations and ordinances. Receive complaints regarding parking citations.  Mark vehicles reported as abandoned and conduct follow-up, including towing and storing of vehicle.  Keep records and prepare reports.  Enforce non-moving vehicle code violations and city ordinances pertaining to vehicles.  Perform general clerical duties using typewriter and word processing. Receive calls and take messages. Prepare monthly statistical reports. Retrieve and input data into computer terminal. Prepare correspondence to victims of crime. Provide clerical assistance to detectives. Process reports assigned to detectives. Process court ordered registrants.  Collect pertinent data from police reports and input data into computer.  Make presentations in small and large group settings.  Assist in producing monthly, quarterly and yearly crime statistics reports.  Assist in analyzing statistical data to develop crime patterns. Publish understandable crime information for law enforcement staff.  Coordinate facility maintenance activities and repairs.  Develop and maintain facility tracking systems.  Issue required equipment to both sworn and non-sworn personnel.  Order new and replacement equipment as needed.  Regular and consistent attendance.

OTHER JOB FUNCTIONS

Administer first aid in emergencies. Work off-duty hours as assigned. Assist in training of less experienced personnel.  Perform related duties as assigned.

QUALIFICATIONS

Education:  High School diploma or equivalent.  Additional college course work or vocational training is highly desirable.

Experience:  Two (2) years of general administrative office work experience or one year of administrative office work in a law enforcement agency. Prefer experience with substantial public interaction.

License or Certificate:  Required upon hire, possession of a valid California driver's license.

APPLICATION

Apply with a City of Woodland application by visiting www.cityofwoodland.gov/employment or the Human Resources Office, City Hall, 300 First Street, 2nd Floor, Woodland, CA 95695 by 5:00 p.m. on Friday, March 6, 2026.  Supplemental questionnaire must be submitted with application by the final filing date to be considered.  Résumés and cover letters are encouraged but will not be accepted in lieu of the application form.  Postmarks will not be accepted. 

Review Process:  Based on the information provided in the application documents, the best qualified applicants will be invited for further examination.  All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.  Depending upon the number of applications received, the examination may consist of an application screening, written and/or practical exam, oral interview or any combination thereof. 

Applicants will be required to take and pass a medical examination by a City of Woodland physician to ensure their physical suitability to perform the assigned duties.  If you have a disability that requires accommodation during the selection process, please notify Human Resources at least seven days prior to the event.

Virtual panel interviews tentatively scheduled for the week of March 16, 2026.

SALARY

$4,823.53 - $6,156.18 /month
$2,226.24 - $2,841.32 /bi-weekly
$27.83 - $35.52 /hour

BENEFITS

Retirement:                          
CalPERS Retirement System (2% @ 60 Formula for Classic CalPERS members and 2% @ 62 Formula for new CalPERS members).  The City does not participate in social security

Deferred Comp:                   
Choice of deferred compensation plans (Traditional and Roth)

Medical:                                
CalPERS Medical Insurance Plans, including HMOs & PPOs. City gives an allowance toward the cost of insurance. Maximum Family Allowance for 2026: $2,808.66 per month

Dental/Vision:                      
City paid Delta Dental and VSP Vision Insurance

LTD:                                       
Wage protection for long term disabilities

Life Insurance:                    
City provides $50,000 life insurance policy

Supplemental Benefits:     
Voluntary Supplemental Life, Critical Illness, Cancer and Accident Only insurances, and Flexible Spending Accounts available

Vacation:                              
6.7 hours per month for the first three years

Sick Leave:                          
10 hours per month

Holidays:                              
8.3 hours per month of vacation leave in lieu of holiday time off

Bilingual Pay:                      
$200 per month for employees designated bilingual

Certificate Pay:                    
Additional 2.5% for a Bachelor’s degree

The City of Woodland hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

The City of Woodland is an Equal Opportunity Employer

This position in the Behavioral Health division of the Health and Human Services Agency performs a wide variety of specialized technical duties and provides information and assistance to the public regarding departmental policies, procedures and laws. The Office Technician II position is distinguished from the class of Office Technician I by the responsibility to perform the most complex technical duties in the program to which assigned. The position is full-time and scheduled for forty (40) hours per week.
 

JOB DUTIES

• Establishes files; maintains accurate and detailed records; verifies the accuracy of information; researches discrepancies and notifies appropriate personnel or agency.
• Word processes and proofreads a variety of documents; enters a variety of departmental data into the computer; retrieves information as needed; operates various printers.
• Attends a variety of meetings with staff, other departments/divisions and/or outside agencies as appropriate.
• Receives and responds to inquiries, requests for assistance and complaints from County staff, outside agencies and/or the general public.

The City of Redwood City invites you to apply for the position of Community Service Officer. 

A Community Service Officer is a non-sworn uniformed police technician who is responsible for basic criminal and traffic collision investigations, issuing parking citations and warnings, towing abandoned vehicles, and basic collection of investigative information and evidence. The duties of Community Service Officers are instrumental in ensuring the availability of sworn police officers to conduct more critical patrol activities. This current opening in the Police Department is an excellent opportunity for a motivated individual seeking variety and challenge in an area of law enforcement which does not involve criminal enforcement activity such as making arrests or serving warrants.  The incumbent will perform a variety of important law enforcement duties and will respond to calls for service from members of the public in appropriate circumstances; including performing traffic control, serving subpoenas, taking crime reports, assisting in community events, and in other areas which do not require arrest powers.

WHY JOIN THE REDWOOD CITY TEAM?

We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by the core values of excellence, integrity, service, collaboration, inclusion and innovation.  Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.

The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community, and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a professional and progressive Police Department team that fosters innovation, creativity and collaboration, we hope you’ll apply.