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Please click the links below for complete details regarding this recruitment.

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Economic Development Specialist

Definition

Under general supervision, plans, schedules, directs, assigns, and participates in the work of staff responsible for constructing, repairing, maintaining, and replacing Town infrastructure including water, sewer, streets, parks, facilities, and drainage facilities and systems; uses and operates a variety of tools and light to heavy equipment; and performs related duties as assigned. 

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned Public Works Supervisor. Exercises technical and functional direction over and provides training to lower-level staff.  

Class Characteristics

This is the advanced journey-level classification in the Maintenance Worker series responsible for performing the most complex work assigned to the series, as well as providing lead direction on a day-to-day basis to an assigned crew.  Incumbents regularly work on tasks which are varied and complex, requiring considerable discretion and independent judgment.  Positions in the classification rely on experience and judgment to perform assigned duties.  Assignments are given with general guidelines and incumbents are responsible for establishing objectives, timelines and methods to complete assignments.  Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.  This class is distinguished from the Public Works Supervisor in that the latter has full supervisory responsibilities for assigned public works maintenance programs.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provides technical and functional direction to assigned staff; reviews and controls quality of work; inspects and evaluates work in progress and upon completion to ensure that repairs, maintenance, and project activities are performed in accordance with Town standards and specifications.
• Monitors quality of work and identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes and shift staffing levels; implements changes and improvements after approval.
• Trains employees in work methods, use of tools and equipment, and relevant safety precautions.
• Inspects assigned Town infrastructure for safety issues, structural integrity, and possible future work projects and programs, and appropriately marks areas that need to be repaired; assists in developing work plans and priorities.
• Operates and maintains hand and power tools, vehicles, and a variety of light, medium, and heavy equipment related to the construction, maintenance, and repair of Town infrastructure.
• Observes safe work methods and makes appropriate use of related safety equipment as required; participates in coordinating safety training.
• Maintains work areas in a clean and orderly condition, including securing equipment at the close of the workday.
• Installs street barricades and cones and controls traffic around work sites and special events to ensure safe conditions for the general public and Town staff.
• Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions.
• Maintains accurate logs and records of work performed and materials and equipment used.
• Receives and responds to service calls and resident complaints; investigates resident issues and complaints; resolves or refers issues to supervisor.
• Responds to after-hours emergencies.
• May locate underground utilities as part of Underground Service Alert (USA) to inform contractors, agencies, and Town employees doing construction, excavation, or digging work.
• Performs related duties as assigned.

In addition, when assigned to the Water Division:

• Performs construction, maintenance, and repair activities of Town water utilities systems, including; repairs concrete including sidewalk panels and temporary street patches.
• Performs water valve maintenance, including locating and raising unexposed valves, operating automated machines to exercise valves on an annual basis, and updating records following the installation of new valves.
• Flushes water mains to ensure water quality meets California State Water Resources Control Board standards.
• Performs water meter maintenance, including installing new meters, testing and repairing meters of various sizes, repairing leaks, and replacing meters as necessary; installs service lines for newly developed properties and accounts for the installation of meters for new homes; performs shut-downs of services, as required.
• Collects and tests samples, following established protocols, from sampling stations located throughout water distribution system to measure system performance and to ensure compliance with water quality standards; schedules testing and sampling conducted by external agencies for compliance and reporting purposes.

• Operates and monitors the Supervisory Control and Data Acquisition (SCADA) system; assists with maintaining water flow and levels throughout the system.

Qualifications

Knowledge of:

• Principles of providing functional direction and training.
• Principles, practices, tools, and materials as they relate to the maintenance and repair of infrastructure, facilities, and systems similar to those in a municipal environment.
• Operational characteristics and minor maintenance of a variety of hand and power tools, vehicles, and light to heavy power equipment used in public works operations.
• Occupational hazards and safety equipment and practices related to the work, including driving rules and practices, traffic control procedures and regulations, and confined space entry.
• Applicable federal, state, and local laws, rules, regulations, ordinances, and organizational policies and procedures relevant to assigned area of responsibility.
• Basic mathematics.
• Record keeping principles and procedures.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Town staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers, handheld devices, and software programs relevant to work performed.

Ability to:

• Plan, organize, and coordinate the work of assigned staff. 
• Effectively provide staff leadership and work direction.
• Inspect the work of others and maintain established quality control standards.
• Train others in proper and safe work procedures.
• Identify and implement effective course of action to complete assigned work.
• Perform construction, modification, maintenance, and repair work of Town infrastructure including water, sewer, streets, and drainage facilities and systems.
• Interpret and apply the policies, procedures, laws, codes, and regulations pertaining to assigned programs and functions.
• Set up and operate traffic area construction zones, including cones, barricades, and flagging.
• Read, interpret, and apply technical information from manuals, drawings, specifications, layouts, blueprints, and schematics.
• Make accurate arithmetic calculations.
• Safely and effectively use, operate, and maintain hand and power tools, vehicles, and a variety of light, medium, and heavy equipment related to the construction, maintenance, and repair of Town infrastructure.
• Maintain accurate logs, records, and basic records of work performed.
• Organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

Equivalent to completion of the twelfth (12th) grade and five (5) years of increasingly responsible professional experience in construction, maintenance, or repair equivalent to a Maintenance Worker II with the Town.

Licenses and Certifications:

• • Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.
  • Possession of, or ability to obtain, a valid Class B California Driver’s License is required within 24 months of hire.

In addition, when assigned to Water:

• • Possession of a valid Grade I (D1) Water Distribution Operator Certificate issued by California State Water Resources Control Board.
  • Possession of, or ability to obtain, a valid Grade II (D2) Water Distribution Operator Certificate issued by California State Water Resources Control Board is highly desirable.

Physical Demands

Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp and make repetitive hand movement in the performance of daily duties; possible entry into confined spaces and the use of confined entry equipment, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle and visit various Town sites; and vision to inspect and operate equipment.  The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards.  Finger dexterity is needed to operate and repair tools and equipment.  Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.  

Environmental Elements

Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust and air contaminants.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The City of Chowchilla is seeking a Parks & Facilities Worker I, under general supervision from the Public Works Supervisor, to provide clean, well-maintained, and attractive parks and facilities and information about park and recreation facilities and services.

THE POSITION

Parks & Facilities Worker I

This is an entry level-level classification. Some positions may require a valid Commercial Applicator’s Certificate, and involve the use of mechanized spraying equipment for the application of pesticides and herbicides.  This class is further distinguished by need for greater independence of judgment and action and because incumbents may act as a lead worker with other Park Workers.   

Prerequisites:   Any combination of education and experience that has provided the knowledge, skills and abilities necessary for a Parks & Facilities Worker I. A typical way of obtaining the required qualifications is to possess the equivalent of one year of experience in the care and maintenance of parks and recreation facilities, or related work, valid California Driver License, and a high school diploma or equivalent.   

THE POSITION

Tri-City is looking to fill multiple vacancies for the part-time (20 hours per week) Clinical Therapist I/II position for the Children’s Outpatient Program (COP). The Clinical Therapist I/II is a school partnership (SPT) position and will appeal to bilingual individuals who are passionate about working with children, adolescents, young adults and their families and may have or would like experience in a school setting.  The Clinical Therapist I/II will report to the School Partnership Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide individual, family, collateral and group therapy for children, adolescents, and youth with mental illness;
   
• Provide crisis intervention and case management as needed at the school site in Pomona, California;
   
• Conduct mental health assessments, treatment plans, provide crisis intervention as needed and complete all necessary documentation;

• Collaborate with school staff regarding student mental health needs and maintain regular contact with parents;

• Ensure that documentation is updated in Electronic Health Record (EHR) regularly;

• Screen and track school referrals, etc. & other duties as assigned.

THE POSITION

Tri-City is looking for one individual to serve as a Facilities Maintenance Technician II for the Facilities Division within the Operations Department. The Facilities Maintenance Technician will to perform maintenance, security, and housekeeping functions to ensure the safety and aesthetics of all Agency facilities.  This position will report to the Facilities Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Maintain agency equipment, property and vehicles;
   
• Perform moderately difficult building maintenance repair work to Agency facilities and Agency housing units & leased properties;
• As assigned, perform unskilled, semi-skilled and/or skilled craft related work in such areas as carpentry, electrical, masonry, painting, plumbing, and refrigeration in the maintenance, repair, and alteration of buildings, facilities, and equipment;

• Monitor access to storage facilities and ensure security and order of storage units; Move and secure furniture, wall fixtures and equipment;

• Respond to work order requests; complete work on a timely basis; prepare and maintain records of performed work and services; Set up and break down for meetings; Completion of the Safety Maintenance Checklist Report;

• Ensure cleanliness of the Agency interior and exteriors premises, which includes cleaning windows, cleaning up spills and foods quickly; and maintain sanitation equipment and supplies;

• Enforce building related codes, including adopted California Building Code, California Mechanical Code, California Plumbing Code, California Electric Code, California Residential Code, California Green Building Code, California Energy Code, and local ordinances.

• Maintain vehicle logs and ensure maintenance, safety and cleanliness of vehicles. Inspects and troubleshoots automotive, and light and heavy duty trucks and equipment to assess their condition and determine repairs; and perform other duties as assigned.

FINAL FILING DATE: We are accepting applications until closing at 5 pm, February 11, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Business Systems Analyst II in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.

DISTINGUISHING CHARACTERISTICS

This is the journey level class within the Business Systems Analyst series and is distinguished from the I level by the assignment of the full range of duties.  Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from the Senior Business Systems Analyst in that latter performs the most difficult and responsible types of duties assigned to classes within this series including assigned responsibilities for major project and program areas and exercising technical and functional supervision.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from an Information Technology Program Manager.
• May exercise technical and functional supervision over lower level professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Perform analytical and technical work through enterprise systems that support assigned City business applications.
• Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.
• Provide and/or ensure follow up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.
• Analyze data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.
• Perform installation and configuration duties and related data migration, conversion, and maintenance and extraction work; implement and maintain databases, database tables and database objects; develop database scripts as needed for assigned systems.
• Perform configuration, testing and troubleshooting for network/communications devices and/or interfaces that support assigned systems.
• Provide project management; develop project plans and detailed project objectives; develop and guide project timelines; assess and manage risks; manage issues; develop and manage project budgets.
• Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.
• Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.
• Develop and participate in the development of Requests for Proposal, Quote, or Information; participate in the selection; and assist with the oversight of consultants and vendors.
• Perform reporting, testing and general maintenance of enterprise systems and identify alternative methods for better operation and use.
• Research, plan, install, configure and test new application systems and interfaces; maintain and upgrade existing application systems and interfaces; apply software updates to servers and schedule periodic server cycling
• Analyze and resolve technology related problems; resolve compatibility problems and troubleshoot system software, hardware and communication problems.
• Prepare and maintain documentation for each application; design backup procedures; and analyze problems with existing applications.
• Work closely with assigned City departments and divisions to understand and identify user computer system and equipment needs; analyze and evaluate present or proposed business procedures or problems to define enterprise application needs
• Create, record, and maintain user access and security; provide training to users regarding computer equipment and operating procedures.
• Monitor automated system processes; monitor logs and files for evidence of problems or system failures; ensure business resumption after system failures.
• Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports.
• May plan, assign, review the work of technical personnel assigned to functional area of assignment.
• Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance with City standards.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Answer questions and provide information to the customers, via telephone, e-mail, and written correspondence related to the technical support program/operations; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of business analysis.
• Principles and practices of computer systems and related analysis and design.
• Principles and techniques of programming, and business application documentation.
• Principles and practices of relational database techniques and design.
• Use, capability, characteristics and limitation of computers and related equipment.
• Network technology and environment.
• Principles and practices of project management.
• Records storage and handling techniques.
• Standards and methods related to computerized data systems and analysis use.
• Written documentation methods related to complex technical work.
• Principles and practices of interactive and batch programming.
• Application documentation; computer logic and mathematics.

Ability to:

• Perform professional work in support of enterprise systems for business applications.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Conduct enterprise systems and procedures analysis and feasibility studies.
• Analyze data and develop logical solutions to enterprise application programming problems.
• Prepare work flow charts and code steps into programming language.
• Develop and manage information technology projects.
• Effectively lead cross-functional teams.
• Train or instruct on-line users in use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Formulate, design, and implement process and product improvements and streamlining measures.
• Develop and recommend policies and procedures related to assigned operations
• Advocate on behalf of the department for change and process improvement.
• Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Work weekends, evenings or standby, as required.
• Maintain confidentiality as necessary.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently perform professional work in support of business analysis.
• Analyze, design, program, install and maintain highly technical and complex programs.
• Analyze data and develop logical solutions to complex business systems application programming problems; implement computer systems.
• Develop and manage projects related to business systems applications, including establishing and maintaining schedules.

EXPERIENCE AND TRAINING

Experience:

Two years of responsible experience performing duties similar to that of a Business Systems Analyst I with the City of Roseville (To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.)

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, accounting, business information systems, finance or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate:

Possession of a valid California driver’s license upon date of appointment by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing professional level work in the analysis, design, programming, testing, installation and/or maintenance of business applications systems and databases.

• Less than 1 years
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

4. Please list your completed education from an accredited college or university. List the degree, major and institution.

5. Please describe a critical business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end-users.

6. Describe your knowledge and/or experience managing or overseeing the implementation of a new initiative or special project. Include your experience assessing project goals, setting deadlines, coordinating with stakeholders, and meeting project deliverables. Please describe your primary role, duties, and decision-making authority.

7. Describe your experience as a Project Manager for technology related projects. Include tasks performed, years of experience, and approximate number and types of projects managed. 

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE: We are accepting applications until closing at 5 pm, February 11, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Business Systems Analyst I in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Business Systems Analyst series.  This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series.  Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level.  Since this class is typically used as a training class, employees may have only limited or no directly related work experience.  Employees work under general supervision while learning job tasks.

SUPERVISION RECEIVED AND EXERCISED

• Receives general supervision from an Information Technology Program Manager.
• May exercise technical and functional supervision over technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Perform analytical and technical work through enterprise systems that support assigned City business applications.
• Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.
• Provide and/or ensure follow up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.
• Analyze data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.
• Perform installation and configuration duties and related data migration, conversion, and maintenance and extraction work; implement and maintain databases, database tables and database objects; develop database scripts as needed for assigned systems.
• Perform configuration, testing and troubleshooting for network/communications devices and/or interfaces that support assigned systems.
• Provide project management; develop project plans and detailed project objectives; develop and guide project timelines; assess and manage risks; manage issues; develop and manage project budgets.
• Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.
• Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.
• Develop and participate in the development of Requests for Proposal, Quote, or Information; participate in the selection; and assist with the oversight of consultants and vendors.
• Perform reporting, testing and general maintenance of enterprise systems and identify alternative methods for better operation and use.
• Research, plan, install, configure and test new application systems and interfaces; maintain and upgrade existing application systems and interfaces; apply software updates to servers and schedule periodic server cycling
• Analyze and resolve technology related problems; resolve compatibility problems and troubleshoot system software, hardware and communication problems.
• Prepare and maintain documentation for each application; design backup procedures; and analyze problems with existing applications.
• Work closely with assigned City departments and divisions to understand and identify user computer system and equipment needs; analyze and evaluate present or proposed business procedures or problems to define enterprise application needs
• Create, record, and maintain user access and security; provide training to users regarding computer equipment and operating procedures.
• Monitor automated system processes; monitor logs and files for evidence of problems or system failures; ensure business resumption after system failures.
• Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports.
• May plan, assign, review the work of technical personnel assigned to functional area of assignment.
• Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance with City standards.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Answer questions and provide information to the customers, via telephone, e-mail, and written correspondence related to the technical support program/operations; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of business analysis.
• Principles and practices of computer systems and related analysis and design.
• Principles and techniques of programming, and business application documentation.
• Principles and practices of relational database techniques and design.
• Use, capability, characteristics and limitation of computers and related equipment.
• Network technology and environment.
• Principles and practices of project management.
• Records storage and handling techniques.
• Standards and methods related to computerized data systems and analysis use.
• Written documentation methods related to complex technical work.

Ability to:

• Perform professional work in support of enterprise systems for business applications.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Conduct enterprise systems and procedures analysis and feasibility studies.
• Analyze data and develop logical solutions to enterprise application programming problems.
• Prepare work flow charts and code steps into programming language.
• Develop and manage information technology projects.
• Effectively lead cross-functional teams.
• Train or instruct on-line users in use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Formulate, design, and implement process and product improvements and streamlining measures.
• Develop and recommend policies and procedures related to assigned operations
• Advocate on behalf of the department for change and process improvement.
• Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Work weekends, evenings or standby, as required.
• Maintain confidentiality as necessary.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

No professional experience is required.

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, accounting, business information systems, finance or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate:

Possession of a valid California driver’s license upon date of appointment by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing professional level work in the analysis, design, programming, testing, installation and/or maintenance of business applications systems and databases.

• Less than 1 years
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

4. Please list your completed education from an accredited college or university. List the degree, major and institution.

5. Please describe a critical business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end-users.

6. Please describe your experience participating in a technology project. What was your role, your key responsibilities, the scope of the project, and the size of the project team?

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.