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Are you ready to join a team that is "Building Community Through Fun?" Are you ready to make a difference?

The City of San José's Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live. Our mission is to connect people through parks, recreation and neighborhood services for an active San José. ActivateSJ, PRNS' latest strategic work plan, is committed to establishing healthy communities that inspire belonging by following the guiding principles of stewardship, nature, equity & access, identity and public life.

The Department creates and activates thriving places where people live, work, play, and learn, which include 48 community centers, 10 regional parks, 209 neighborhood parks, Happy Hollow Park & Zoo , 290 playgrounds and almost 61 miles of trails, programs and services that touch the lives of individuals and families in our community. We take a fun approach to public service, and value the public's trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.

For more information, please visit activatesj.org .

The BeautifySJ is a blight reduction, neighborhood beautification, and encampment management program within the Community Services Division of the Parks, Recreation, and Neighborhood Services Department. BeautifySJ Programs include, the Graffiti Removal Program, Illegal Dumping Program, Neighborhood Dumpster Day Program, Neighborhood Litter Program, Recreational Vehicle Pollution Prevention Program, Encampment Trash Removal Program, Encampment Abatement Program, Clean Gateways, and Cash for Trash Program.The Parks, Recreation, and Neighborhood Services Department is currently seeking to multiple full-time Program Manager vacancies in the Community Services Division.

Salary range(s) for this classification is:
• Program Manager: 123,701.76 - $160,807.92

This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

The County of Yuba is currently recruiting for the County-wide classification of Senior Accounting Technician. The current vacancy exists within the Treasurer – Tax Collector’s Office. Under direction, the incumbent performs a variety of technical financial and accounting duties that require a specialized knowledge; provide administrative support to assigned supervisor; perform the most difficult and responsible types of duties assigned to classes within this series, which may include providing lead direction over assigned personnel and performing duties including, but not limited to, verifying and updating assessment tax roll information, leading the centralized payroll function, and assisting with the preparation of budget documents and perform other duties as assigned. This is the advanced journey level in the technical accounting series. 

This is a County-wide classification. The employment list established from this recruitment may be utilized to fill additional vacancies within the same classification in other departments if they arise during the duration of the list.

Are you ready to join a team that is "Building Community Through Fun?" Are you ready to make a difference?

San José's Parks, Recreation and Neighborhood Services Department (PRNS) is looking for people who want to make San José a better place to live. Our mission is to build healthy communities through people, parks, and programs, and our vision is to be a national leader in cultivating healthy communities through quality programs and dynamic public spaces. We are guided by the principles of accessibility, inclusiveness, affordability, equity, diversity, sustainability, and flexibility.

Using guiding principles from our 20-year strategic plan, ActivateSJ , we create and activate quality places where people want to live, work, play, and learn: 51 community centers, 210 parks, Happy Hollow Park & Zoo , and more. We take a fun approach to public service, and value the public's trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.The Department is currently recruiting to fill (2) full-time benefited vacancy and multiple part-time vacancies for Zookeeper positions at Happy Hollow Park & Zoo. The Department is seeking highly motivated, personable individuals with strong leadership skills and innovative ideas to become part of a dynamic team of employees with a strong commitment to providing excellent service to our diverse community.

The actual salary shall be determined by the final candidate's qualifications and experience. The Zookeeper classification is subject to the City's pay floor rate $26.66 hourly for full-time benefited and $28.04 hourly for part-time unbenefited Zookeeper positions. This hourly rate consists of a base amount and an approximate five percent (5%) ongoing compensation pay.

Salary range: $49,030.80- $ 59,535.84 annually.

This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

About Happy Hollow Park & Zoo (HHPZ): This is a 16-acre amusement park and Association of Zoo's & Aquariums (AZA) accredited zoo located in San José, California. HHPZ is open year-round catering to families with children. It operates nine amusement park rides, showcases various endangered species, and operates one of the oldest classical puppet theaters in California, as well as offering many other playgrounds and attractions emphasizing play and imagination in a natural conservation setting.

About Zookeeper Full Time/Part Time: The position performs work involving the care and feeding of zoo, domestic farm, and/or non-domestic animals and maintenance of enclosures, grounds and service areas; working with animals under all types of climatic conditions to prepare them for presentations, training, capture and restraint, basic husbandry, and behavioral enrichment. In addition, responding to general questions from the public regarding non-domestic and/or domestic animals.

Please note that schedules can vary every week or be on an "on call" basis depending on knowledge, training, and experience with specific animal routines. These positions will be required to work weekends, evenings, and holidays, during all climactic conditions as assigned and must have the ability to enter animal areas and perform physical work (including lifting objects up to 50 lbs.).

HIGHLIGHTS 

1. Continual Learning: Excellent opportunity to leverage your talent and development skills and knowledge in a municipal work environment 

2. Diverse Set of Responsibilities: From conducting research to participating in program development, your work will be diverse, challenging, and rewarding. 

3. Impactful Work: Your contributions will directly support the well-being and engagement of our employees and ensure extraordinary service for the community we serve. 

DESCRIPTION 

The City of Thousand Oaks is in search of the next member of our growing HR team!  We have an exciting opportunity for an experienced and strategic Associate HR Analyst – Talent Development Specialist to support the Human Resources Department's talent development initiatives!  This position will develop and conduct professional development training curriculum, and programs to improve individual skills and organizational performance. 

RESPONSIBILITIES  

• Contribute to the design, development, implementation, evaluation and continuity of talent development programs and initiatives 

• Assess the best learning methods for a diverse range of learning needs, including in-person/virtual instructor-led trainings (ILTs) and e-learning videos 

• Collaborate with key stakeholders to evaluate and understand training needs, recommend, and develop solutions 

• Create engaging training materials, curriculum, workshops and presentations; deploy a combination of purchased and custom content (develop scripts, film and edit content)  

• Facilitate trainings and discussion sessions 

• Increase organization utilization and integration of the employee Learning Management System (Cornerstone) 

• Participate in the development and strategy for leadership transitions and work with departments to identify and develop employees for future leadership positions 

• Stay abreast of industry trends and best practices to ensure training initiatives are effective and engaging  

• Evaluate the impact of learning initiatives; gather feedback and make improvements; create reports and analytics 

• Perform system administrator tasks, including assigning and tracking trainings, updating data, and supporting users  

The Bay Area Air Quality Management District (District) is a regional government agency, committed to achieving clean air to protect the public's health and the environment. The District accomplishes this goal through regulation of industrial facilities and various outreach and incentive programs designed to encourage clean air choices. The District's jurisdiction encompasses all of seven counties - Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Napa, and portions of two others - southwestern Solano and southern Sonoma.  
 
At the Air District, we take pride in our commitment to fostering a workplace that values diversity and promotes cultural awareness. We prioritize employee engagement by providing a collaborative and inclusive environment that encourages active participation and open dialogue. Additionally, we believe in pay equity and strive to create an equitable compensation structure. With a strong emphasis on work-life balance, we understand the importance of supporting our employees' well-being both inside and outside the workplace. Join us in a dynamic and inclusive culture where your contributions are celebrated, and your growth is nurtured.
 
The District is recruiting for the position of Human Resources Technician I/II in the Human Resources Office. Please note that this is a temporary position expected to be 12 months in duration, not to exceed 06/30/2025.
  

DEFINITION
Under general supervision, provides technical and administrative support work in a variety of Human Resources functions, including benefits, onboarding/offboarding and other human resources programs.

 

Examples of Duties for this Position

• Assists in the administration of employee benefits and leaves, retirement and health insurance programs; informs and advises employees regarding these programs: contacts insurance carriers and third-party administrators involved with the District's programs to resolve problems and answer employee questions.
• Processes District personnel actions and benefits in District’s Human Resources Information Systems or other computer software programs.
• Conducts new employee orientations and offboarding and provides information regarding District programs and policies.
• Maintains and updates personnel files, procedures, forms and records.
• Prepares various special and periodic reports.
• Maintains a current knowledge of District policies and procedures and applicable laws and updates information as required.
• Assists in coordinating human resources projects and programs as needed, including recruitment and selection, classification and compensation, training and organizational development, and safety and wellness.
• Performs related work as assigned.     

 

Education and Experience:

A typical way to obtain the knowledge and skill is:

Human Resources Technician I: Equivalent to three years of general clerical support or office assistant experience.

Human Resources Technician II: In addition to the above, one year of experience in personnel support work. Completion of some college level coursework in public personnel administration is desirable.

This vacancy is specifically for the Field Operations CSO position.

The City of Foster City is looking for a dedicated and responsible individual to join the Police Department as a Senior Community Services Officer. This position requires mature judgement and discretion and is given specialized training. We are seeking highly skilled individuals with excellent interpersonal and communication skills. Under general supervision, this position supplements administrative staff and provides support for sworn staff in police operations. There are four main assignment areas for the position, but currently there is only one vacancy in Field Operations.

Field Operations Assignment:
Performs vehicle abatement duties, provides parking enforcement, performs evidence collection and processing in accordance with departmental procedures, prepares police and operational reports. Responds to subpoenas as necessary. Handle a variety of department fleet maintenance and equipment maintenance duties; run errands in support of department operations, and other duties as assigned.

Education and Training Guidelines:
Any combination equivalent to experience and education that could likely provide the required knowledge, skills and abilities would be qualifying. A typical way would be:

Education:  A high school diploma or equivalent with courses in office administration or specialized job training, with undergraduate college course work, specialized administrative or law enforcement education and/or training. An associate degree is desirable.

Experience:  Two (2) years of full-time experience using computers, telephones, radios and other modern office equipment and programs including preparing, compiling and distributing records, budgets, reports and statistical information. Prior experience in Property/Evidence is desirable.

Licenses and Certifications: Possession of a valid California Class C Driver’s License and a good driving record.

Special Requirements
Ability to provide effective service and technical support; ability to learn all assignments; ability to sit for long periods of time, stoop, squat, lift and carry small boxes, supplies and equipment up to 25 lbs.; ability to remain calm and courteous in stressful situations, possess stamina for high workload periods, high profile projects and tight deadlines; coordinate and communicate with a wide range of people, effectively disseminate information and analyze relevant data; flexibility to work irregular hours and overtime as necessary; handle multiple priorities and respond to urgent requests; provide community service in a polite and courteous manner.

Selection Process
Applications will be reviewed for relevant education, experience, training and other job related qualifications. Based upon a review of employment applications, a limited number of the qualified applicants will be invited to participate in the examination process. 

The process will consist of an Oral Panel Interview. An eligibility list will be established from those who pass the examination process with a score of 70% or higher. Current and future vacancies may be filled from this list. The list will remain in effect for at least one year unless exhausted sooner. 

The department will invite the most qualified candidates from the eligibility list to a final department interview. Applicants selected for a Departmental interview must complete a background investigation which includes a polygraph and fingerprinting. After a conditional job offer, applicants must also complete a psychological examination and pre-employment medical examination.

Expected Dates for Examinations (subject to change): 
Oral Panel Interview: TBD
Department Interview: TBD 

Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Foster City reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. 

Have you ever thought about a career in Land Use Regulation?  

• Are you looking for a career where you can make a difference?
• Are you naturally curious and interested in finding solutions to complex issues?
• Does the idea of learning in-depth information about policies, procedures, and laws as they apply to City government sound exciting?
• Do you like researching and sharing your findings with others?

Then we want to talk to you!

Details:

• Salary Range from $26.86 to $37.69 hourly with Excellent Benefits (see below)
• Ability to hire a Counter Services Technician I or Counter Services Technician II based on relevant experience
• This is a regular Full-time position, 9/80 schedule with Monday or Friday off 
• To view the full job description and minimum qualifications, click on the link below:

Our Minimum Qualifications for consideration are:

Counter Services Technician I:

Education/Training: Equivalent to the completion of the twelfth grade, supplemented by specialized training in the building trades, civil engineering, code compliance, planning, or a related field.

Experience: One year of increasingly responsible experience providing customer service at a public counter or office that provides construction, architecture, engineering or similar services is desirable.

Counter Services Technician II:

Education/Training: Equivalent to the completion of the twelfth grade, supplemented by specialized training in the building trades, civil engineering, code compliance, planning, or a related field.

Experience: Two years of increasingly responsible experience providing customer service at a public counter or office that provides construction, architecture, engineering or similar services.

San Mateo County Health Behavioral Health and Recovery Services (BHRS) Youth division has one vacancy for a Psychiatric Social Worker/Marriage & Family Therapist I/II - SPANISH SPEAKING REQUIRED to join their Child Welfare Mental Health (CWMH) team. Please view the online job brochure for more information: http://tinyurl.com/2s46b52m

Program Overview:

The Child Welfare Mental Health (CWMH) team serves children ages 6-17 years old and their families who have a voluntary or court-ordered open case with Children and Family Services (CFS). For all CFS referred youth, we administer the CANS, among other assessment tools. We interview the children, caregivers, and any relevant parties as part of this assessment process. Based on these assessments, we provide various therapeutic services (e.g., individual therapy, family therapy, dyadic therapy, psychiatric evaluations, etc.). We work in conjunction with pediatric nurses, doctors, and psychiatrists. When appropriate or upon CFS case closure, CWMH therapist transfers mental health services to other BHRS programs or to our network of community-based agencies/providers.

Position Description:

We are hiring a Bilingual Spanish-speaking clinician to provide assessments, brief crisis/stabilization, therapy, case management services, and treatment summaries to the court for children aged 6-17 years old. The ideal candidate will provide trauma-informed child abuse treatment and work closely with the foster care system.

Our clinicians carry an outpatient caseload and services are community-based. We can conduct therapy at our BHRS therapy offices, but mostly conduct therapy off-site (e.g., at the child’s school, homes, etc) based on what is convenient for the child/family. So, having a car to travel within San Mateo County is necessary to the work. It is important to note that for work-related travel, the candidate can choose to use county cars or if they decide to drive their vehicle, they can also get mileage reimbursement.

We serve residents of San Mateo County who are often of racial/ethnic minorities and low-income status. Our team consists of master’s level clinicians (licensed and unlicensed). Therapists have weekly individual supervision and a weekly clinical staff meeting where cases are discussed. There are ongoing training opportunities to learn skills in a wide variety of modalities (e.g., Motivational Interviewing, Trauma-Focused CBT, DBT, NMT, etc.). The work that this team does is critical for the health and well-being of many children and youth in San Mateo County. Although the work often comes with the challenges connected to trauma, it also provides a rich and rewarding experience.

Benefits & Perks

Exciting news! Candidates have the opportunity to receive a sign-on bonus of up to $15,000. The sign-on bonus will be in 3 phases and will be prorated for part-time positions. Restrictions Apply. Please see link for details. https://jobs.smcgov.org/hiring-incentives/

The County offers an excellent benefits package that is available to spouses, domestic partners, and other dependents. Visit https://www.smcgov.org/hr/employee-benefits to learn more about our employee benefits.

Why work for San Mateo County BHRS?

· Competitive pay

· Excellent health, dental, and vision coverage

· Focus on employee wellness

· Loan forgiveness program

· Training opportunities

· Tuition reimbursement

· Work laptop and cell phone

· Pension/retirement

· AFSCME union representation

· & much more!

How to Apply

To apply for this exciting career opportunity, the following materials must be electronically submitted online at https://jobs.smcgov.org:

· Employment Application Form

· Responses to the supplemental questions

For any recruitment related questions please contact Ramla Javed at rjaved@smcgov.org.

Parks Planning and Design Manager Class Specification

Definition
Under administrative direction, plans, organizes, manages, and directs the activities of the Landscape Architecture Division; serves as a key staff member in the administration, development, and implementation of policies, systems, and procedures to facilitate the implementation of the City’s Park Master Plan; oversees and directs the supervision and activities of citywide tree preservation and landscape development policies; and gives professional advice on landscape matters.

Class Characteristics 
This is a single position management classification reporting to the Community Services Director.  The incumbent has considerable latitude in the application of department policy as it relates to division activities and follows general guidelines or professional and administrative standards in accomplishing assignments; the incumbent is expected to identify policy issues and work with other staff to develop options and recommend solutions.  This classification is distinguished from the Senior Landscape Architect by the latter’s responsibility to manage the staff and activities of one or more sections of the Landscape Architecture Division. 

 

 

Essential Functions

Essential Functions
• Plans, organizes, and oversees the landscape, site design and layout of parks, recreational areas, city facilities, roadway medians, and pedestrian ways.
• Acts as the City(s) Landscape Architect in the review, revision, implementation and interpretation of City tree and landscape ordinances, regulations, and policies.
• Directs and participates in analysis of park planning efforts and park site acquisition for compliance with the Park and Recreation master Plan and the Park and Recreation Chapter of the General Plan.
• Plans, supervises, reviews and evaluates the work of professional City and contract staff.
• Trains staff in work procedures.
• Provides policy guidance and interpretation to staff.
• Recommends design direction on high-profile urban design of public and private projects that impact landscape design and urban projects within the City.
• Manages the Park Planning and Development Plan for the City.
• Provides staff support and recommendation alternatives to the Recreation Commission and City Council in park planning policy and implementation of facility development.
• Recommends modifications to ordinances, policies and procedures and implements after approval.
• Performs professional landscape architectural work including preparing landscape plans, coordinating master plan development, and performing park planning and preparing related specifications, contracts, and cost estimates.
• Reviews and approves landscape proposals for private development, ensuring compliance with codes, policies, regulations and procedures.
• Prepares reports.
• Recommends approval or denial of various projects for submission to the Planning Commission and/or the City Council.
• Directs the inspection of and/or inspects public and private landscaping work for conformance with plans, specifications and ordinances.
• Administers and implements the Tree Preservation Ordinance, including recommending approval or denial of permits for tree removal.
• Administers the tree planting program, including maintenance of the street tree master plan, botanical designation, inspection of plantings, issuance of permits for planting, removal, and pruning.
• Serves as technical adviser to other City departments and officials on park, street tree and landscape matters.
• Reviews and analyzes federal, state and local landscape and water legislation and its implementation in the City of Fremont.
• Participates as a team member in the work of the department’s management team, understanding and then implementing assigned duties and responsibilities to support team goals and objectives.  
• Works cooperatively with other team members, receiving and sharing information, soliciting input, identifying operational and interpersonal issues, participating in the development of problem solving solutions.
• Acts as the City's representative in dealing with public and private agencies, groups and individuals concerned with parks and open space, trees, and landscape.
• Conducts park location studies to evaluate park site feasibility and proposed land acquisition and/or development.
• Responds to public requests and complaints regarding landscape development and tree preservation.
• Coordinates the work of the division with that of other departments and divisions.
• Maintains accurate records and files.
• Supervises the preparation of clear and effective reports, correspondence, policies, procedures, ordinances and other written materials.
 
Marginal Functions
• Other duties as assigned.

Minimum Qualifications

Minimum Qualifications
Knowledge, Skills and Abilities

Knowledge of:  Principles and practices of landscape and site design for parks, medians and developments; botanical identification characteristics, valuation and selection criteria; native and exotic plants and trees best adapted to the Fremont area; and City, State, and Federal laws, ordinances, and regulations governing landscape architecture work and tree preservation; principles and practices of supervision, including work planning, organization, oversight, review and evaluation; principles and practices of public administration; organizational management as applied to the analysis and evaluation of programs and policies; team building and staff development principles;  principles and practices of budget preparation in a public setting; public speaking and presentation skills; contract development and administration in a public agency setting; landscape architectural issues and solutions encountered in municipal landscape architectural work; practices of project development, including cost estimation, as well as implementation, including techniques for bringing projects to conclusion and within budget; and civil engineering as applied to landscape architecture.
 
Skill in:  Planning, supervising, reviewing and evaluating the work of City and contract staff; designing aesthetically pleasing and cost effective landscape plans with minimum maintenance requirements; and dealing effectively with City staff and officials, consultants, contractors, property owners and the public.
 
Ability to:  Use sound independent judgment within general policy and procedural guidelines; make effective oral presentations; maintain accurate records and files; and prepare clear and effective reports, correspondence, policies, procedures, ordinances and other written materials.
 
Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the duties required by their assigned position.
 
Education/Experience
 Any combination of education and/or experience that has provided the knowledge and skills necessary to satisfactory job performance would be qualifying.  A typical way to obtain the required knowledge and skills would be:  Education and/or experience equivalent to graduation from an accredited college or university with a Bachelor's degree in Landscape Architecture, Park Planning, Horticulture, or closely related field and five years of experience in professional landscape architecture, park planning or park management.  A Master’s degree is desirable.
 
Licenses/Certificates/Special Requirements
 Possession of a valid Landscape Architect license issued by the State of California and a valid California class C driver's license are required.  Must have a satisfactory driving record.  This classification requires the ability to travel independently within and outside of City limits.
 
Physical and Environmental Demands
Rare = < 10%, Occasional = 11-33%, Frequent = 34-66%, Constant = >66%
Sitting:  Constant
Walking:  Occasional
Standing:  Rare
Bending (neck):  Occasional to Frequent
Bending (waist):  Rare
Squatting:  Rare
Climbing:  Rare
Kneeling:  Rare
Crawling:  Never
Jumping:  Never
Balancing:  Never
Twisting (neck):  Occasional
Twisting (waist):  Never
Grasp - light (dominant hand):  Occasional
Grasp - light (non-dominant):  Occasional
Grasp - firm (dominant hand):  Rare
Grasp - firm (non-dominant):  Rare
Fine manipulation (dominant):  Frequent
Fine manipulation (non-dominant):  Frequent
Reach - at/below shoulder:  Rare
Reach – above shoulder level:  Rare
 
Push/pull:
Up to 10 lbs.  Rare
11 to 25 lbs.  Never
26 to 50 lbs.  Never
51 to 75 lbs.  Never
76 to 100 lbs.  Never
Over 100 lbs.  Never
 
Lifting:
Up to 10 lbs.  Rare
11 to 25 lbs.  Rare
26 to 50 lbs.  Never
51 to 75 lbs.  Never
76 to 100 lbs.  Never
Over 100 lbs.  Never
 
Carrying:
Up to 10 lbs.  Rare
11 to 25 lbs.  Rare
26 to 50 lbs.  Never
51 to 75 lbs.  Never
76 to 100 lbs.  Never
Over 100 lbs.  Never
 
Coordination:
Eye-hand:  Required
Eye-hand-foot:  Required
Driving:  Required
 
Vision:
Acuity, near:  Required
Acuity, far:  Required
Depth perception:  Required
Accommodation:  Required
Color vision:  Required
Field of vision:  Required
 
Talking:
Face-to-face contact:  Required
Verbal contact w/others:  Required
Public:  Required
 
Hearing:
Normal conversation:  Required
Telephone communication:  Required
Earplugs required:  Not required
 
Work environment:
Works indoors, works outdoors, exposure to extreme hot or cold temperature, being around moving machinery, exposure to dusts, fumes, smoke, gases, odors, mists, or other irritating particles, exposure to slippery or uneven walking surfaces, using computer monitor, works around others, works alone, works with others.

First Review of Applications

The first review of applications is June 18, 2024, at 12:00 p.m. (PST).  This recruitment may close without notice after this date so interested applicants are encouraged to apply immediately. A resume and supplemental questionnaire (part of the online application) must be submitted with the completed City application.

Selection Process
The process may include individual and/or panel interviews, writing exercise, professional reference checks, fingerprint check for criminal history and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process.

Reasonable Accommodation
Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov.

Highlights of the position:

• Join an innovative and collaborative Information Technology team
• Excellent learning opportunity for advanced computer and networking troubleshooting skills
• Ability to participate in the City’s 5 Year Information Technology Strategic Plan

The Finance Department has an opportunity to staff a Senior Info Technology Technician.  We seek a skilled individual with the competence and experience to address IT challenges confidently and professionally. The successful candidate should have demonstrated skills in the areas of customer focus, communication, teamwork, excellent judgment, and the ability to meet deadlines.

Primary Responsibilities

• Responds to inquiries regarding PC systems and programs at user sites throughout the City
• Troubleshoots hardware and software problems and recommends hardware, software, and configuration changes for City-wide implementation
• Installs desktop/laptop equipment and software; customizes installed software to specific requirements of the user department; reconfigures software to correct problems or conflicts between applications and hardware
• Provide desktop support and troubleshooting to City staff
• Serves as local area network (LAN) administrator; ensures LAN performance, maintains security, creates new users, and installs related hardware
• Installs virus signature files on servers and workstations for use with an anti-virus system; responds to and troubleshoots virus invasions of the City network