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Applications accepted until Monday, April 22, 2019

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

Under the direction of the Director of Finance, the Information Services Manager plans, directs, manages, and coordinates the City’s Information Services Division in order to meet the technological needs of the organization.  Essential job functions include but are not limited to directing and performing the operations and activities of the Information Services Division, including network administration, systems analyses, programming, needs assessment, equipment acquisitions, telephone systems management, cost benefit analysis, and needs forecasting.

EXAMPLES OF DUTIES

Coordinate all data processing functions of the City, including systems management, applications development, hardware/software support, PC and communications network support and training, troubleshooting, Geographic Information System development, and staff services.  Develop long-range planning, coordination, security and quality assurance efforts to integrate, coordinate and support all data systems and services within the City, and establish Division goals and objectives.  Evaluate technological and informational needs of the organization, make recommendations, and develop services to accommodate such needs.  Assist in selecting the developing and supervise subordinates.  Review and evaluate employees’ job performance and recommend effective personnel action.  Develop and implement training and customer service programs to effectively and efficiently integrate, coordinate, and support information services activities with other City divisions.  Prepare and administer the Information Services Division budget.  Provide assistance on information services budgetary issues to other impacted divisions.  Prepare effective written reports and oral presentations.  Work with all levels of City employees, City Council members and the public.  Perform other related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:  Contemporary information services environments, hardware platforms and operating systems, including personal computers, networks, file servers, geographic information systems, and system integration; principles of management, supervision and training.

Ability to:  Stimulate professional growth and development of Information Systems employees.  Maintain a progressive atmosphere, allowing maximum utilization of technology.  Foster teamwork.  Build consensus and act as a facilitator.  Develop and maintain positive and effective interpersonal working relationships.  Plan, organize, and prioritize projects.  Analyze, interpret, summarize, and present administrative and technical information and date in an effective and understandable manner.  Analyze trends and problems and develop long-range plans.  Prepare effective written reports and oral presentations.  Apply common sense and logic in decision making.  Effectively supervise subordinates.  Interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis

Experience:  Six years progressively responsible administration or managerial experience in a data processing or information services environment.

Education:  A Bachelors degree in Information Systems, Computer Science, Business Administration, or a related field.  A Masters degree is desirable.  An equivalent combination of experience, education, and/or training may substitute for the listed minimum requirements.

License:   Valid Class C California Driver’s License.

THE POSITION

Tri-City is looking for one (1) Mental Health Rehabilitation Specialist I (MHRS) whom will provide mental health rehabilitative support services to clients as part of the Adult Full Service Partnership (FSP) Program. The MHRS I will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community by providing participant advocate and case management services to adults in group facilitation.  The MHRS I will report to the Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Plan and provide a variety of rehabilitative support services to mentally ill and emotionally disturbed persons to attain, restore, or improve physical, mental, or emotional functioning;
   
• Provide assistance to clinical staff; participate in group and individual support programs;
   
• Serve as a participant advocate; provide case management services;
   
• Maintain records of all activities relating to client care and adhere to  billing compliancy standard;
   
• Perform other duties as assigned, etc.

The County of San Mateo's Information Services Department is seeking
a creative and highly motivated individual for the position of 
Executive Secretary – Confidential.

The Executive Secretary plays a key role in the department, and will perform varied, complex and often confidential secretarial and office administrative support tasks in support of the Chief Information officer (CIO)/Director and other associated management, supervisory and professional staff.   

What will help you succeed in this position:

• Passion for public service and Commitment to our values. Not only are we are a trusted technology partner for all County departments, but we are also committed to government transparency and working with residents to ensure everyone receive the highest quality service possible. Your interest in local government and in helping our partners and underserved community will enable you to thrive in this role.
• A love of Technology and Writing. You will be writing, editing, and proofreading a wide variety of documents, including crafting the department's newsletter and creating  dynamic and engaging content for presentations. You must be tech savvy and comfortable with writing, editing, and tight deadlines.
• Extraordinary organizational and interpersonal skills. As a key partner to the CIO's office, you will be instrumental to the success and efficiency of the department. Exceptional organizational skills and a positive attitude are must-have's as is being flexible, adaptive, and responsive in a fast-paced and engaging team environment.

Examples Of Duties: 
Duties may include, but are not limited to, the following:

• Provide support to the CIO/Director with calendaring, agendas, rosters and minutes for various committees. 
• Schedule, set up, and clerk internal and committee meetings. 
• Create newsletter and dynamic presentations for high-level technology conferences and speaking engagements for the CIO/Director, including innovative information and graphical content.
• Receive and screen visitors and telephone calls; provide information and resolve complaints which regularly require the use of judgment and the interpretation and application of policies and procedures. 
• Research and compile a variety of informational or statistical material from sources both inside and outside the office; summarize such information as necessary. 
• Type drafts and a wide variety of finished documents from stenographic notes, brief instructions, or printed materials; may use word processing equipment and input or retrieve data and prepare reports from an on-line or personal computer system. 
• Compile and process confidential materials related to labor and employee relations. 
• Initiate correspondence independently for signature by appropriate management staff; review finished materials for completeness, accuracy, format, compliance with policies and procedures, and appropriate English usage. 
• Organize and maintain various administrative, reference, and follow-up files; purge files as required. 
• Organize meetings by notifying participants, making room arrangements, preparing agendas and required informational materials; may attend such meetings and prepare minutes, or may represent the manager at such meetings. 
• Relieve director and managers of certain administrative matters by following up on projects, transmitting information, and keeping informed of department activities. 
• Make appointments and maintain a calendar; schedule and arrange for meetings and make travel arrangements. 
• Review expense claims for accuracy and required backup materials. 
• Sort mail and obtain related backup materials. 
• Assist with the development and analysis of data; may prepare or maintain statistical information. 
• Organize own work, set priorities and meet critical deadlines; ensure that such deadlines are met by other staff. 
• Manage the workflow of agency reports to the Board of Supervisors. 
• Provide backup support for other administrative support staff and front desk reception.
• Perform related duties as assigned.

QUALIFICATIONS 
Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is two years of secretarial experience which has included providing office and administrative support to management staff.

Knowledge of: Office administrative and secretarial practices and procedures, such as business letter writing and the operation of common office equipment, including a word processor and personal or on-line computer; basic organization and function of public agencies, including the role of an elected Board of Supervisors and appointed boards and commissions; record keeping, report preparation, filing methods and records management techniques; correct English usage, including spelling, grammar, punctuation, and vocabulary; standard business arithmetic, including percentages and decimals; basic supervisory principles and practices; and basic budgeting principles and practices.

Skill/Ability to:  Provide varied, responsible, and often confidential secretarial and office administrative assistance to high-level management and other associated supervisory and professional staff; plan, direct and review the work of assigned staff, and instruct staff in work procedures; interpret, apply and explain complex policies and procedures using tact, discretion, initiative and independent judgment within established guidelines; analyze and resolve office administrative situations and problems; research, compile, and summarize a variety of informational materials; compose correspondence independently or from brief instructions; establish and maintain effective working relationships; and organize work, set priorities, meet critical deadlines, and follow up on assignments with a minimum of direction.

APPLICATION/EXAMINATION 
Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. 

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. 

The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening (weight: pass/fail) will be invited to a panel interview (weight: 100%), which may include a written or computer exercise. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

~ TENTATIVE RECRUITMENT SCHEDULE ~
Final Filing Date:  April 2, 2019 
Application Screening:  April 4, 2019
Combined Civil Service and Departmental Panel Interviews: April 17 and/or 18, 2019

At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer.
 

HR Analyst: Lucy Fung (032019) (Executive Secretary-Confidential – E476)

THE POSITION

Tri-City is looking for one (1) special, bilingual individual to serve as a Clinical Therapist I/II for the Children’s Full Service Partnership/Transitional Aged Youth Program (FSP/TAY).   The Clinical Therapist I/II will appeal to individuals who, are passionate about working with children, adolescents, young adults and their families.  The Clinical Therapist I/II will report to the Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Within the scope of practice, Agency guidelines and professional standards, have the responsibility to formulate a differential diagnosis concerning the nature of the mental health challenges;
• Develop an effective treatment program including intervention methods;
• Provide field-based individual and family therapy, crisis intervention and case management for children, transitional age youth and their families;
• Conduct crisis assessment intakes, create treatment goals and complete the applicable LADMH documentation;
• Participate in weekly on-call rotation every 4-6 weeks and have the ability to transport clients as needed; & other duties as assigned.

THE POSITION

Tri-City is looking for one (1) special individual to serve as a Clinical Therapist I/II for the Adult Full Service Partnership (FSP) Program.   This position is a field based position.  The Clinical Therapist I will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community with moderate to severe behavioral health clients. The Clinical Therapist will report to a Program Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Will initiate and conduct individual, family and group counseling/psychotherapy sessions;
   
• Provide crisis intervention to mentally ill/emotionally disabled individuals, groups and families;
   
• Provide case management services on or offsite;
   
• Meet with clients for regular therapeutic interviews, guide clients in understanding of their illness and contributing personal, social and economic factors;
   
• Assist clients in developing realistic plans and advice clients on community resources;
   
• Maintain records of all activities relating to clients’ care and must adhere to Agency and service billing requirements, etc.
   
• Work on a multidisciplinary team to promote recovery and other duties as assigned, etc.

THE POSITION

Tri-City is looking for one (1) individual to serve as Psychiatric Technician I, II or III for the Adult Full Service Partnership (FSP) Program.  The Psychiatric Technician I/II/III will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community by providing all manner of adjunctive medication support services.  The Psychiatric Technician I/II/III will report to the Medication Support Team Supervisor and the Crisis & Medication Support Manager and work a 5/40 schedule (Monday – Friday).

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• In collaboration with the Agency’s Psychiatrists, will provide all medication support services including injections, monitoring, non-prescription medication, etc.;
   
• Assist in admitting clients to department services; provide direct and indirect care including taking and recording measures of the client’s physical condition such as temperature, blood pressure, pulse and respiration;
   
• Observe, evaluate, record, and report to professional staff changes in client’s condition;
   
• Implement de-escalation procedures and techniques and aid or restrain clients to prevent injury to themselves or others through verbal or physical intervention. 
   
• If LPS-qualified, work with local agencies on client hospitalization when indicated.
   
• Comply with state regulations and code of ethics governing psychiatric technicians, as well as all applicable federal, State, and local laws pertaining to medical records and documentation including the Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health Act, Public Law 111-005 (“HITECH Act”).

• Provide services related to the safe and appropriate administration of medical treatment (including medications) as prescribed by the psychiatrist.
   
• Perform routine and emergency in-take evaluation according to agency procedure; and other duties as assigned, etc.

IT APPLICATION PROGRAMMER/DEVELOPER

$6,025 - $7,323 mo. + excellent benefits

DEFINITION: Under the direction of Software Development Supervisor, develop software applications for the City.  Collaborate with Business Analysts in developing project plans and specifications for software development, including interface programming, “gap” programming, and application development.  All development will follow current department standards and procedures for development platforms, languages, operating systems and databases.  This position will also provide input on the development of standards, technical specifications, design guidelines, development guidelines, and testing requirements and participate in design and code reviews.

ESSENTIAL FUNCTIONS: The incumbent must have the ability to:

• Analyze, design, develop, configure, maintain, and implement software and business processes for the City; analyze workflow and work with other IT professionals to integrate information and processes to optimize the effectiveness of the applications supporting the City’s business functions;
• Gather business requirements through interviews with business teams;
• Develop prototypes and functional/technical specs to meet business needs;
• Design and develop flexible, scalable and extensible server side, client, and web applications;
• Develop test plans/scripts and coordinate testing with business teams;
• Deploy changes to production following the City’s change management process;
• Maintain applications with proper issue triage and rapid issue resolution;
• Actively engage in team-based solution design and problem-solving activities;
• Actively implement continuous improvements to applications and processes;
• Write detailed system documentation, including structure and operation, that can be used and fully understood by other technical staff;
• Write easily understandable user documentation that explains to non-technical users how to effectively use an application;
• Participate as a technical resource on IT Department projects and follow appropriate project management protocols and procedures;
• Establish and maintain cooperative working relationships with those contacted in the course of work;
• Communicate clearly and concisely, both orally and in writing;
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

WORKING CONDITIONS: Position requires frequent standing and walking; sitting for extended periods; normal manual dexterity and hand/eye coordination; corrected vision to normal range; written and oral communication; use of standard office equipment to include computers, telephone, copier, calculator and facsimile; frequent contact with other staff and the public; ability to push, pull, lift or drag up to 25 pounds.

EXPERIENCE AND TRAINING GUIDELINES: The incumbent must have the ability to work on multiple team projects and collaborate with creative and business teams; excellent oral and written technical communication skills; ability to interact effectively with technical and non-technical city staff and/or citizens; ability to combine technical requirements and constraints with image management and graphic design concepts appropriate for municipal Internet and Intranet web sites; and acute attention to detail and reliable problem-solving ability.  The incumbent must have knowledge of database technologies and standards, project management methodologies, and languages and frameworks currently utilized by the City, including:

• JavaScript development frameworks/toolkits (prefer Angular) 
• XML/JSON 
• jQuery 
• HTML/DHTML/HTML5, CSS2/CSS3
• SQL (prefer T-SQL) scripting, UDFs, stored procedures)  
• MS SSRS/MS Visual Studio/BIDS 
• GIT

EXPERIENCE: At least 4 years of experience as software architect, developer, or technical lead EDUCATION: Bachelor of Science degree in Computer Sciences, Engineering, Mathematics, or a closely related field is required; specific relevant experience may be substituted for degree. LICENSES/CERTIFICATES: Possession of, and continuously throughout employment, a valid California Class “C” Driver’s License. SUPPLEMENTAL INFORMATION: Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a Fontana Police Department abbreviated background investigation.

THE POSITION

Tri-City is looking for three (3) individuals to serve as Certified Substance Abuse Counselors for the Adult Outpatient Program (AOP), Adult Full Service Partnership (FSP) Program, and the Children’s Clinic. These positions provide comprehensive counseling services and psychoeducation for children, youth, families, and older adults that addresses problems related to the use and abuse of tobacco, alcohol and other drugs.  These positions will report to a Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Screen, evaluate, and provide counseling and prevention/early intervention activities to a range of individuals, groups, and families experiencing problems related to co-occurring disorders;
• Develop effective treatment intervention methods in collaboration with a multi-disciplinary treatment team;
• Counsel and assist clients, either in the office or out in the field, with understanding the addiction process utilizing harm reduction, motivational interviewing, and other therapeutic models.
• Conducts group education programs.
• Maintain records of all activities relating to clients’ care in a timely and appropriate manner and in accordance with Agency, State and Federal guidelines.
• Other duties as assigned, etc.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.