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The Community  Action Program Specialist determines client’s needs for program services and provides case management and/or crisis intervention in one or more various program areas. The Community Action Program Specialist II is the full journey level class within the series and is   distinguished from the entry level class by the performance of the full range of duties, including the more complex cases. This position is full-time and is scheduled for forty (40) hours per week.

WHAT YOU’LL DO

• Analyzes clients’ financial and eligibility information to determine initial or continuing eligibility for programs.
• Secures case documentation, records, and/or other information from other agencies as required.
• Interview and evaluates clients for specific program services eligibility and/or employment opportunities, including service needs assessment and crisis intervention, to assist individuals/families in achieving self-sufficiency. 
• Conducts orientation workshops for new and returning participants; explains regulations, rules and policies to clients and apprises them of their rights and responsibilities for program participation.
• Receives and responds to inquiries regarding program services from clients, other agencies, and the general public.

THE OPPORTUNITY

The City of Pacifica is recruiting for an Information Systems and Technology Analyst to join our team. This position will perform a variety of routine and complex duties in support of City-wide information systems, security and technology operations.

The City of Pacifica is a beautiful coastal community, just south of San Francisco with an exciting opportunity. At the City of Pacifica, we are an equal opportunity employer and value diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. To us, equal opportunity employment is not just about compliance, it’s about who you are, how you can help our City and who you want to be. We are committed to creating an inclusive environment for all employees and community members. 

If interested, we invite you to explore this opportunity with us. Recruitment will close on October 14, 2024 by 12:00 PM PDT, so apply today!

THE DEPARTMENT

The Information Systems and Technology Division is responsible for the City's network infrastructure, cybersecurity, Help Desk support, and daily IT operations. The division supports a full-service city that includes City Administration, Police, Fire, Planning, Public Works, Parks, Beaches, and Recreation departments.

THE POSITION

This is a full-time, professional level position that requires significant administrative, analytical, and technical skills. This position serves as a technical leader, providing complex analytical support.

Duties may include but are not limited to the following:

• Install, configure, maintain, troubleshoot, and monitor physical and virtual network and server infrastructure including hardware, software, real-time monitoring tools, peripherals, and devices ensuring effective performance and proper integration of components and systems with existing architecture; assist in infrastructure changes and upgrades to limit interrupted services.
• Administer automated deployment of software and updates over the network.
• Monitor and maintain security control of City network and server infrastructure; configure and monitor security features and firewall rules; verify and ensure proper user accessibility; identify and address vulnerabilities; research, recommend, and apply security updates as needed.
• Monitor disaster recovery and backup processes and schedules; verify that backups are successful and data can be recovered.
• Ensure database security by preparing access and control policies and procedures and reviewing permissions on a regular basis.
• Install, configure, maintain, troubleshoot, and monitor City-wide telecommunications systems including voice and data communications infrastructure and equipment; set up and maintain user accounts, access groups, extensions, and voicemail boxes; troubleshoot system-wide outages.
• Work on systems and infrastructure conversion, installation, and maintenance projects, including planning, organizing, and defining project requirements, methods, and end objectives in consultation with end users; coordinate project activities with IT Manager and IT staff, end users, and vendors.
• Maintain information on scheduled systems maintenance, including upgrades and outages.
• Respond to and resolve users’ inquiries and complaints and escalate problems or issues to vendor representatives as needed.
• Stay abreast of new trends and innovations in technology related to systems, network, server, and telecommunications; research, recommend, and evaluate vendor solutions and technologies; implement improvements upon approval.
• Serve as a Disaster Service Worker, as required.
• Perform related duties and responsibilities as required and other duties as assigned.

Please refer to the attached job description for additional information.

Are you looking for a career that offers both professional growth and the opportunity to make a meaningful impact? Look no further – the San Francisco International Airport (SFO) is actively seeking a Principal Cybersecurity Engineer.

As the Principal Cybersecurity Engineer you will be responsible for the overall security of information assets and technologies through the creation and support of preventative, detective, and corrective controls. Identifies, refines, and analyzes cyber-security data across a wide variety of sources to report against agreed upon key performance indicators measuring the efficacy of these controls. Works closely with IT operations and engineering teams to identify and remediate cyber-security issues and concerns.

The Principal Cybersecurity Engineer may provide technical supervision over other IS Engineers, technical leadership and direction, technical responsibility for completion of major projects, and serves as a technical authority for one or more related specialties. Performs and reviews complex work involving analysis, planning, designing, implementation, maintenance, troubleshooting and enhancement of complex large systems or networks and the physical and logical components that integrate these systems together. Serves as a lead technical architect and systems integrator for large complex systems and networks.

See official job posting for more details. Apply today!

The City of Sunnyvale is seeking a Housing Specialist I to join the Housing Division in the Community Development Department. Under direction of the Housing Officer, the Housing Specialist I will play a key role in the planning and development of new affordable housing, creating new housing programs, implementing the Housing Element, applying for grants/funding to support affordable housing, and monitoring housing legislation. The Housing Specialist I will perform technical and professional level planning and community development work, with an emphasis on creation and implementation of affordable housing programs. This position will closely collaborate with affordable housing developers, various housing advocacy groups, local non-profits, and the community. The ideal candidate will be a passionate affordable housing professional who is a motivated self-starter able to work independently, while also being a team player who can communicate effectively with supervisors, colleagues, consultants, and decision-makers. Creativity, critical thinking, public speaking, and the ability to perform research and analyses are essential traits.
 
The Housing Division is a passionate and hardworking group of professionals dedicated to meeting the housing, human services, and unhoused service needs of the community. We work collaboratively to achieve our housing goals and foster an innovative and team-focused work environment. The City continues to be a leader in supporting affordable housing and implementing dynamic housing programs. Since the 1980’s, the City has awarded more than $100 million in City housing funds towards developing or preserving affordable housing, and awards over $1.5 million in federal funds annually.

The recruitment opens on Tuesday, September 3, 2024, and the final filing date Tuesday, October 1, 2024, at 5:00 pm. 

The minimum qualifications for education and experience can be met in the following way:

1. a Bachelor's degree from an accredited college or university in urban planning, public administration, business administration, architecture, public policy, or a related field; AND Three years of professional housing programs/policy experience, real estate development, or land use planning program experience; OR
2. a Master's degree from an accredited college or university with major coursework in urban planning, architecture or a related field; AND Two years of professional housing programs/policy experience, real estate development, or land use planning program experience

The eligibility list from this recruitment may also be used to fill future vacancies in the classification.

Salary: $53.12 - $67.79 Hourly

The County of San Mateo's Information Services Department (ISD) is seeking a dynamic leader who is distinctly effective in people and operational management within a highly technical information technology environment. Under general direction of the Office of the Chief Information Officer, this individual serves as a senior manager and provides technical and programmatic direction over a functional area of ISD. Additionally, this individual will plan, develop, and implement goals and policies for the assigned area that align with department priorities; direct assigned staff; and provide highly responsible and complex administrative support to the Office of the Chief Information Officer and their management staff.

Please Note: We will be hosting a special Informational Session for this recruitment. Join us for a live conversation with the Assistant Director/Deputy Chief Information Officer, Cathy Vu-Pang, to learn more about this exciting opportunity! Register HERE.

This Division Manager will be responsible for approximately 33 staff across three teams. This division is responsible for all operational support of key technology systems such as: Servers, Storage, Data Center, Disaster Recovery, Telephones, and Radios. The Division Manager will ensure that the operational performance metrics are met in each of these areas, that tickets are responded to in a timely fashion, that operational budgets are met, that Service Level Agreements (SLA's) are met, that customer satisfaction is high in each of these areas, and that monthly performance data is maintained and available for each of these areas. The Division Manager will maintain a great work environment for teams to thrive by ensuring staff in these areas are well trained in current and emerging technologies to provide a high level of support to end users. This position requires a very high level of focus and the ability to balance many operational priorities, as each of these areas has critical systems that are supported for end users with many operational service goals to track and meet.

If you are an individual who thrives on making a significant positive impact in the lives of others as part of your profession, we want to talk to you.

The ideal candidate for the position will have:

• 7 or more years of experience working at a senior level in a technology related field providing exceptional support to hyperconverged server, telephony, and radio team environments.
• Proven success working as a team member with other senior managers to provide excellent collaboration/cooperation and exceed operational metrics.
• Expertise in fostering a positive work culture, with a strong commitment to diversity, equity, and inclusion.
• A keen interest in working with the Office of the CIO to build a strong department through proactive actions, great communication, and a positive attitude towards change.
• Experience implementing and supporting enterprise services, including significant platform change.
• Advanced knowledge of project lifecycles from initiation to operational handoff.
• Knowledge and experience with government procurement and the competitive bid process.
• Strong vendor management skills.
• Excitement about working with internal and external partners.
• Strong written and verbal communication skills is a must.
• This position requires an individual to be extremely organized, have keen attention to detail and the flexibility to work with different aspects of a business.
• Prior experience as director or operations manager.
• Deep understanding of industry trends in the assigned areas and established practice to maintain that knowledge.
• Understanding of federal, state, and local legislation and its impacts to technology.

Examples Of Duties

Duties may include, but are not limited to, the following:

• In collaboration with other divisions and departmental stakeholders, develop long term strategic plans to enhance service offerings.
• Direct staff in providing timely and effective response to incidents and resolve incidents within agreed to metrics.
• Restore normal service; record and fulfill user requests; and record, investigate, diagnose, escalate, and resolve incidents.
• Manage all IT system changes in a controlled manner, including standard changes and emergency maintenance relating to business processes, applications, and infrastructure.
• Guide divisional staff to effectively execute the activities and operational procedures to deliver required IT services, including standard operating procedures and monitoring activities.
• Successfully implement new IT solutions and services in accordance with organization and customer expectations.
• Plan, organize, direct, and coordinate the work of assigned subordinate professional technical and support staff.
• Ensure proactive and cost-effective services and maintain high level of customer services satisfaction.
• Assist in preparing and monitoring division budget and contracts.
• Stay up to date with industry trends and best practices.
• Assume management of another Information Services division when directed.
• Actively mentor subordinate staff as future leaders of the organization.
• Select, train, motivate, and evaluate assigned personnel.
• Perform related duties as assigned.

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of professional level experience in information systems which has included one year of administrative or managerial experience. Experience should include a substantial combination of online applications, data communications, computer operations, operating systems, voice communications and services, and large communications systems.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Tuesday, September 24, 2024 at 11:59 p.m. PST

Application Screening: Wednesday, September 25, 2024

Informational Session: Thursday, September 19, 2024 from 12 p.m. to 1 p.m.

Panel Interviews: Thursday, October 3, 2024

PROGRAM COORDINATOR

Terra Linda Community Center & Aquatics

$5,900 - $7,100 per month

Plus excellent benefits

APPLICATION DEADLINE:  Apply by Sunday, September 22, 2024, at 11:59 pm

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture.  San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.  San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $172 million.  The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.  The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.”  City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge.  We are a results-driven team focused on the needs of community members.  The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees.  This initiative recognizes the interconnectedness of the customer and employee experience. 

THE POSITION:

The City of San Rafael is recruiting for a Program Coordinator in the Recreation Division of our Library and Recreation Department.  This position is responsible for overseeing operations of the Terra Linda Community Pool, including hiring, training, scheduling of temp/seasonal lifeguards, swim instructors, cashiers for approximately 100 employees, for a 9-month pool season.  The Program Coordinator will develop, implement, and oversee programing for the pool and be responsible for developing the pool schedule.  An understanding of safety, customer service, managing relationships with user groups, problem solving, and leadership skills are important for this program area.  Although an aquatics background is preferred, it is not required at time of hire.  The Program Coordinator will also support the Terra Linda Community Center with program development, special events, rentals, customer service, marketing and other tasks as assigned. 

This position performs the following essential job duties (including but not limited to and may vary with assignment):

• Provides direction to and supervises regular, temporary and volunteer staff, including selecting, monitoring, training, scheduling and determining workloads; assists with hiring, disciplinary and evaluation processes.
• Assists in the development, recommendation and implementation of goals, objectives, policies, procedures and work standards for the assigned department division(s).
• Participates in the preparation and administration of an assigned recreation center or specialized recreation program budget.
• Plans, evaluates and coordinates programs, classes, athletic activities and special events, including scheduling facilities, ensuring facilities are set up, scheduling trips and hiring coaches.
• Monitors the day-to-day operations of programs and events, including making site visits, handling and resolving complaints not requiring the attention of a supervisor and ensuring that programs and events have required materials and supplies.
• Formulates and organizes program plans and schedules for seasonal and year-round activities and special events. 
• Acts as liaison and representative with a variety of advisory boards, commissions, community groups, law enforcement agencies, schools and councils.
• Creates program flyers, brochures, catalogs and newsletters, including determining content, layout, materials and distribution methods; prepares activity and operating reports.
• Enforces safety and operating procedures and provides for maintenance needs including compliance with health and safety codes and building codes.
• Books facility rentals for customers; attends to facility users needs, including permits and equipment; prints weekly event schedule and ensures that all setups are done, manages facility budget, including maintenance and supplies.
• Performs other duties of a similar nature or level.

To be eligible for this position you must have knowledge of/ability to:

• Good customer service techniques.
• Principles and techniques of directing group, social and recreational activities.
• Principles and practices of managing recreational programs for community parks, community centers, youth and senior centers, aquatic centers and/or athletic facilities.
• Recreation site management, including operations and maintenance.
• Techniques of effective supervision.
• Financial record keeping practices as applied to recreation programs.
• Coordinating and scheduling the work of temporary and volunteer staff.
• Coordinating and scheduling programs, events and activities.
• Inventorying and ordering supplies, equipment and materials.
• Interpreting and enforcing policies and procedures.
• Maintaining files and monitoring and tracking fees and payments.
• Developing interpersonal relationships with a variety of users and sponsors.
• Using computers and related software.
• Communication to interact effectively with co-workers, supervisors, subordinates, volunteers and the general public sufficient to convey information and to receive work direction.

OTHER REQUIREMENTS:

• Must possess and maintain a valid California Class C driver’s license with a satisfactory driving record.
• Must have American Red Cross Lifeguard Training (or obtain within 4 months of hire).
• Must have American Red Cross Lifeguard Instructor (or obtain within 1 year from time of hire).
• Must have American Red Cross Water Safety Instructor (or obtain within 1 year from time of hire).

• Equivalent to graduation from a four-year college or university with major coursework in recreation administration, physical education, leisure services or a related field AND
• Two (2) years of full-time or its equivalent of recreation experience, OR
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites within and away from the City, and have availability to work off-hours shifts or events as required; strength to lift and carry materials weighing up to 40 pounds; mobility to lead groups in activities involving steep or rough terrain; ability to work outdoors in a variety of weather and temperature conditions; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to video display.  The employee is frequently exposed to outdoor weather conditions and frequently works in evenings or weekends and inside environmental conditions.  The employee is occasionally exposed to moving mechanical parts and occasionally works with use of a personal vehicle.  The noise level in the work environment is usually loud.

APPLICATION AND SELECTION PROCESS: 

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application.  The examination process may include the following application appraisal and oral board interview examination.  The passing point for the oral board examination final score will be 70%.   Note:  Prior to appointment, candidate must pass a pre-employment physical, background check/fingerprinting, clean DMV report and drug screen.  To file an application, go to:  www.calopps.org.  Select “Member Agencies”.   Select “San Rafael”.   Follow this link to apply via CalOpps: https://www.calopps.org/san-rafael/job-20542794.

If selected, the first-round interviews will be IN PERSON on Monday, September 30, 2024.  Applicants qualifying for a second-round interview will be expected to be available for an IN PERSON interview on Tuesday, October 1, 2024.  Phone and Zoom interviews WILL NOT be available. 

For more information about the City of San Rafael, please visit www.cityofsanrafael.org

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.  Such accommodations must be requested by the applicant. 

Are you an IT professional who is a strategic thinker, a strong communicator, and has a keen eye for detail?

If so, Help Contribute to the City of East Palo Alto’s IT Vision TODAY!

The City of East Palo Alto is seeking qualified candidates for an

INFORMATION TECHNOLOGY

MANAGER

Salary: $12,624 - $15,345 Monthly

$151,497 - $184,146 Annually

Plus an attractive benefits package

Onsite/ Monday-Friday 8hr days

Deadline to apply: Friday, September 27, 2024, 11:59 PM

The City of East Palo Alto is seeking a creative, collaborative, and knowledgeable Information Technology (IT) Manager to lead the City’s technology programs. The Information Technology Manager plans, organizes, oversees, coordinates, and reviews the work of staff performing difficult and complex technical support related to all programs and activities of the Information Technology Division. The successful candidate will perform installation, maintenance, and upgrade of the local area network, required hardware and software, infrastructure, personal computers, and communications systems and facilities. The IT Manager will administer short and long-range planning activities. The incumbent will manage the effective use of division resources to improve organizational productivity and customer service. Furthermore, the IT Manager will provide complex and responsible support to the Assistant City Manager in areas of expertise; and perform related duties, as assigned.

This is an open competitive/ promotional recruitment, meaning that it is open to qualified permanent employees and any other applicants who meet the minimum qualifications. Two employment lists will be created for internal promotional and an open list of all other non-current EPA employees.  The department may hire at either the I or the II level depending on the skills, certifications, and qualifications held by the pool of applicants.

For more information about this intriguing opportunity please view the brochure below:

Under the direct supervision of the IT Director, the IT Support Technician II performs more advanced support for the help desk, applications, and technical support for the Peninsula Library System libraries. The position is part of the Peninsula Library System's IT Unit, called the Peninsula Library Automated Network (PLAN).

This position serves as the primary point of contact for the help desk ticketing system, manages Active Directory accounts, provides desktop support, and offers assistance with Office 365 and list-serv operations.

The position serves as the technical lead for library service applications for the member libraries, including RFID software and hardware, automated material handling and sorting systems (AMH), and providing occasional hands-on support for library check-in equipment. They are responsible for coordinating and managing small to large scale projects.

The IT Support Technician II is the journeyman level position in the IT Support Technician series. The IT Support Technician II works under general supervision and performs higher level IT support duties to support libraries and PLAN.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.