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The San José Public Library System has numerous libraries throughout the City. We hire Library Pages for each of these locations, and for our Library Page Substitute Pool.  Library Pages selected for specific locations are normally scheduled to work approximately an average of 16 hours per week, on a year round regular basis. Library Pages selected for our Substitute Pool are scheduled to work at various locations as needed. The days and hours assigned will vary depending on which location you are assigned to and the scheduling needs of that branch/unit.  Most Library Pages will be required to work some evenings and weekends. 

Library Pages are responsible for providing direct customer service, filing materials on the shelves quickly and accurately so that customers can locate the items easily, providing assistance at the customer service desk, assisting in maintaining an orderly and welcoming environment by monitoring the facility, answering questions from customers in person or over the phone, explaining library policies and procedures, conducting basic searches on library catalogues, checking materials in/out, helping customers register for a borrower's card, collecting fines, interacting with and working well with other team members. 

These positions require pushing or pulling carts loaded with materials; packing, unpacking and transporting shipment boxes; reaching, bending, and stooping to put materials on low and high shelves; actively moving for several hours at a time, retrieving items from deep bins, and standing for periods of time. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

For more information and to apply, please visit:

https://www.governmentjobs.com/careers/Cupertino

FINAL FILING DATE: We are accepting applications until closing at 5 pm, February 11, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Business Systems Analyst II in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.

DISTINGUISHING CHARACTERISTICS

This is the journey level class within the Business Systems Analyst series and is distinguished from the I level by the assignment of the full range of duties.  Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit.  Positions in this class are flexibly staffed and are normally filled by advancement from the I level.

This class is distinguished from the Senior Business Systems Analyst in that latter performs the most difficult and responsible types of duties assigned to classes within this series including assigned responsibilities for major project and program areas and exercising technical and functional supervision.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from an Information Technology Program Manager.
• May exercise technical and functional supervision over lower level professional, technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Perform analytical and technical work through enterprise systems that support assigned City business applications.
• Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.
• Provide and/or ensure follow up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.
• Analyze data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.
• Perform installation and configuration duties and related data migration, conversion, and maintenance and extraction work; implement and maintain databases, database tables and database objects; develop database scripts as needed for assigned systems.
• Perform configuration, testing and troubleshooting for network/communications devices and/or interfaces that support assigned systems.
• Provide project management; develop project plans and detailed project objectives; develop and guide project timelines; assess and manage risks; manage issues; develop and manage project budgets.
• Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.
• Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.
• Develop and participate in the development of Requests for Proposal, Quote, or Information; participate in the selection; and assist with the oversight of consultants and vendors.
• Perform reporting, testing and general maintenance of enterprise systems and identify alternative methods for better operation and use.
• Research, plan, install, configure and test new application systems and interfaces; maintain and upgrade existing application systems and interfaces; apply software updates to servers and schedule periodic server cycling
• Analyze and resolve technology related problems; resolve compatibility problems and troubleshoot system software, hardware and communication problems.
• Prepare and maintain documentation for each application; design backup procedures; and analyze problems with existing applications.
• Work closely with assigned City departments and divisions to understand and identify user computer system and equipment needs; analyze and evaluate present or proposed business procedures or problems to define enterprise application needs
• Create, record, and maintain user access and security; provide training to users regarding computer equipment and operating procedures.
• Monitor automated system processes; monitor logs and files for evidence of problems or system failures; ensure business resumption after system failures.
• Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports.
• May plan, assign, review the work of technical personnel assigned to functional area of assignment.
• Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance with City standards.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Answer questions and provide information to the customers, via telephone, e-mail, and written correspondence related to the technical support program/operations; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of business analysis.
• Principles and practices of computer systems and related analysis and design.
• Principles and techniques of programming, and business application documentation.
• Principles and practices of relational database techniques and design.
• Use, capability, characteristics and limitation of computers and related equipment.
• Network technology and environment.
• Principles and practices of project management.
• Records storage and handling techniques.
• Standards and methods related to computerized data systems and analysis use.
• Written documentation methods related to complex technical work.
• Principles and practices of interactive and batch programming.
• Application documentation; computer logic and mathematics.

Ability to:

• Perform professional work in support of enterprise systems for business applications.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Conduct enterprise systems and procedures analysis and feasibility studies.
• Analyze data and develop logical solutions to enterprise application programming problems.
• Prepare work flow charts and code steps into programming language.
• Develop and manage information technology projects.
• Effectively lead cross-functional teams.
• Train or instruct on-line users in use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Formulate, design, and implement process and product improvements and streamlining measures.
• Develop and recommend policies and procedures related to assigned operations
• Advocate on behalf of the department for change and process improvement.
• Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Work weekends, evenings or standby, as required.
• Maintain confidentiality as necessary.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Independently perform professional work in support of business analysis.
• Analyze, design, program, install and maintain highly technical and complex programs.
• Analyze data and develop logical solutions to complex business systems application programming problems; implement computer systems.
• Develop and manage projects related to business systems applications, including establishing and maintaining schedules.

EXPERIENCE AND TRAINING

Experience:

Two years of responsible experience performing duties similar to that of a Business Systems Analyst I with the City of Roseville (To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.)

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, accounting, business information systems, finance or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate:

Possession of a valid California driver’s license upon date of appointment by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing professional level work in the analysis, design, programming, testing, installation and/or maintenance of business applications systems and databases.

• Less than 1 years
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

4. Please list your completed education from an accredited college or university. List the degree, major and institution.

5. Please describe a critical business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end-users.

6. Describe your knowledge and/or experience managing or overseeing the implementation of a new initiative or special project. Include your experience assessing project goals, setting deadlines, coordinating with stakeholders, and meeting project deliverables. Please describe your primary role, duties, and decision-making authority.

7. Describe your experience as a Project Manager for technology related projects. Include tasks performed, years of experience, and approximate number and types of projects managed. 

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

FINAL FILING DATE: We are accepting applications until closing at 5 pm, February 11, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Business Systems Analyst I in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform professional level work in the analysis, design, programming, testing, installation and maintenance of business applications systems and databases.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Business Systems Analyst series.  This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series.  Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level.  Since this class is typically used as a training class, employees may have only limited or no directly related work experience.  Employees work under general supervision while learning job tasks.

SUPERVISION RECEIVED AND EXERCISED

• Receives general supervision from an Information Technology Program Manager.
• May exercise technical and functional supervision over technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Perform analytical and technical work through enterprise systems that support assigned City business applications.
• Conduct business analysis; evaluate business processes; determine business needs; identify requirements; and develop business plan analysis.
• Provide and/or ensure follow up on trouble calls and tickets; correspond with or meet customers and vendors as needed to understand and resolve concerns.
• Analyze data and information trends to support system capacity/performance planning or diagnose issues related to assigned systems; compile and prepare reports and documentation on analysis findings.
• Perform installation and configuration duties and related data migration, conversion, and maintenance and extraction work; implement and maintain databases, database tables and database objects; develop database scripts as needed for assigned systems.
• Perform configuration, testing and troubleshooting for network/communications devices and/or interfaces that support assigned systems.
• Provide project management; develop project plans and detailed project objectives; develop and guide project timelines; assess and manage risks; manage issues; develop and manage project budgets.
• Coordinate implementation of the system software, including conversion of data to new systems; work with application support personnel to resolve system problems.
• Assist departments in defining requirements for proposed business applications; review, analyze and evaluate business applications and user needs; translate business objectives into application requirements.
• Develop and participate in the development of Requests for Proposal, Quote, or Information; participate in the selection; and assist with the oversight of consultants and vendors.
• Perform reporting, testing and general maintenance of enterprise systems and identify alternative methods for better operation and use.
• Research, plan, install, configure and test new application systems and interfaces; maintain and upgrade existing application systems and interfaces; apply software updates to servers and schedule periodic server cycling
• Analyze and resolve technology related problems; resolve compatibility problems and troubleshoot system software, hardware and communication problems.
• Prepare and maintain documentation for each application; design backup procedures; and analyze problems with existing applications.
• Work closely with assigned City departments and divisions to understand and identify user computer system and equipment needs; analyze and evaluate present or proposed business procedures or problems to define enterprise application needs
• Create, record, and maintain user access and security; provide training to users regarding computer equipment and operating procedures.
• Monitor automated system processes; monitor logs and files for evidence of problems or system failures; ensure business resumption after system failures.
• Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports.
• May plan, assign, review the work of technical personnel assigned to functional area of assignment.
• Serve as liaison with system software and hardware suppliers and vendors; monitor contracted services for quality and compliance with City standards.
• Represent function on committees, outside organizations, and at staff subcommittees as necessary; coordinate technical support activities with other departments, divisions and outside agencies.
• Answer questions and provide information to the customers, via telephone, e-mail, and written correspondence related to the technical support program/operations; investigate complaints and recommend corrective action as necessary to resolve complaint.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of business analysis.
• Principles and practices of computer systems and related analysis and design.
• Principles and techniques of programming, and business application documentation.
• Principles and practices of relational database techniques and design.
• Use, capability, characteristics and limitation of computers and related equipment.
• Network technology and environment.
• Principles and practices of project management.
• Records storage and handling techniques.
• Standards and methods related to computerized data systems and analysis use.
• Written documentation methods related to complex technical work.

Ability to:

• Perform professional work in support of enterprise systems for business applications.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Conduct enterprise systems and procedures analysis and feasibility studies.
• Analyze data and develop logical solutions to enterprise application programming problems.
• Prepare work flow charts and code steps into programming language.
• Develop and manage information technology projects.
• Effectively lead cross-functional teams.
• Train or instruct on-line users in use of computer equipment and operating procedures.
• Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Formulate, design, and implement process and product improvements and streamlining measures.
• Develop and recommend policies and procedures related to assigned operations
• Advocate on behalf of the department for change and process improvement.
• Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Work weekends, evenings or standby, as required.
• Maintain confidentiality as necessary.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

No professional experience is required.

AND

Training:

A Bachelor’s degree from an accredited college or university, preferably with major course work in computer science, information systems, business management, accounting, business information systems, finance or a related field is desirable. Two years of relevant work experience may be substituted for two years of the required education.

License or Certificate:

Possession of a valid California driver’s license upon date of appointment by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing professional level work in the analysis, design, programming, testing, installation and/or maintenance of business applications systems and databases.

• Less than 1 years
• 1-2 Years
• 2-3 Years
• 3-4 Years
• 4+ Years

4. Please list your completed education from an accredited college or university. List the degree, major and institution.

5. Please describe a critical business system that you’ve supported, your role, your key responsibilities, the line of business, and the number of end-users.

6. Please describe your experience participating in a technology project. What was your role, your key responsibilities, the scope of the project, and the size of the project team?

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

The San Jose Police Department is seeking qualified candidates to fill the Police Geographic Information Systems Analyst position in the Systems Development Division of the Bureau of Technical Services. This is a professional-level position in the IT professional management series and is responsible for overseeing and managing day-to-day Police GIS services, system integration, and computer-aided dispatch (CAD) system support. This position will provide GIS services and support across the Police Department, including technical solutions and automation for the Crime Analysis unit.

The position requires strong hands-on technical GIS experience and analytical skills as well as the ability to identify opportunities and effectively apply geospatial technology within the department to add business value. We are seeking an individual capable of taking initiative and leading others and with willingness to adapt in changing business and technical environments.  This position reports directly to the Information Technology Manager. Excellent command of verbal and written communication skills is required.

Key responsibilities and duties of the Police Geographic Information Systems Analyst may include but are not limited to the following: 

a.    Provide GIS data development and conversion for the agency’s Hexagon CAD system. Convert, build, test, and deploy regular updates to key datasets that drive the CAD system. Configure, support, troubleshoot and resolve issues with CAD mapping, geolocation, and routing. Maintain responsibility for testing and release management of routine updates.

b.    Lead GIS efforts to meet NextGen 911 requirements, working in coordination with Enterprise GIS data management staff.

c.     Plan, organize, and guide the agency’s use of GIS by analyzing business needs and implementing GIS strategies and solutions. Provide GIS services throughout the Police Department in alignment with the City’s Enterprise GIS platform and standards.

d.    Improve service delivery by geographically enabling business systems and integrating of geospatial technology into business processes and workflows.

e.    Provide technical support and expertise to the Crime Analysis unit, including data integration, process automation, and implementation of analytics solutions.

f.      Increase geospatial knowledge within the department by understanding business needs, demonstrating technical solutions, communicating business value, and leading and supporting departmental users at all levels.

g.    Maintain documentation for CAD database and map updates

h.    Ability to create Geofile updates for various Police Department applications such as the Records Management System (RMS), CopLogic, etc.

i.      Regularly communicate and work with the Public Works Department GIS staff to support City’s enterprise GIS database.

j.      Collaborate with GIS staff in the City and other County jurisdictions in support of more accurate and consistent GIS data. This many include meetings and participation of projects as directed.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The City of Rocklin is accepting applications for a Parks and Recreation Manager. Under general direction from the Director of Parks and Recreation, the incumbent manages, directs, plans, develops and evaluates one or more of the department’s major program areas including park services, recreation, venue rentals and special events; develops, implements and evaluates department and division plans, policies, and procedures to achieve annual goals and objectives; develops and monitors division budgets;  manages, supervises, and coordinates the personnel and activities within assigned areas; provides highly complex assistance to the Director; ensures programs, events and activities are in compliance with federal, state and local mandates; performs related duties as assigned.

This is a management level classification with overall responsibility for managing all program activities within assigned areas; such as park planning and maintenance, special events and event tourism, recreation and sports programs, and facility and venue rentals.  Incumbents are expected to carry out the full realm of duties within their assigned function with limited supervision, utilizing initiative and exercising independent judgment.

FINAL FILING DATE: We are accepting applications on a continuous basis; PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the temporary and part-time position of Library Page in the Parks, Recreation, and Libraries Department. The work schedule will be during normal Library hours including evenings and weekends. This position is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

THE DEPARTMENT

The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.

• Take Pride - We’re proud of the services that we provide to our residents.
• Be Creative - We encourage an environment that allows for passion and innovation.
• Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
• Work As a Team -Teamwork makes us stronger, more efficient and adds value to our department.
• Make it Fun - We celebrate our co-workers, achievements and successes.

DEFINITION

To perform a variety of duties related to performing routine, repetitive and manual work in connection with the use and maintenance of library resources.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Assist customers in the use of self-check machines, copiers, microfilm/fiche readers, computer printing with the print management systems and the computer reservations software.
• Register customers and collects payments for Parks, Recreation and Libraries classes and events.
• Shelve, sort, shift, and file library materials following established procedures.
• Check in returned materials, observing their condition and bringing damaged materials to the attention of higher level library personnel for disposition.
• Check out materials to customers.
• Organize returned materials and delivers them to proper sorting shelves.
• Use office equipment and personal computer to perform simple clerical tasks.
• Promote and enforce safety procedures.
• Assist with free and fee based library programs; assist with room set up; check in program participants; distribute program materials.
• Build and maintain positive working relationships with co-workers, other City employees, volunteers and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Basic knowledge of computers, alphabetizing, indexing, and/or filing methods.
• English usage, spelling, grammar and punctuation.
• Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.
• Modern office equipment, methods, procedures, and computer hardware and software.
• Principles and techniques of first aid and CPR.

Ability to:

• On a continuous basis, sit at desk and/or stand at counter for long periods of time; bend twist and reach, stoop, kneel and squat while shelving, opening boxes or moving equipment.
• Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less.
• Make accurate mathematical computations.
• Write and use keyboard to communicate and to enter circulation and collection data.
• Use carts to move library materials.
• Retrieve materials from high/low shelves.
• Assist in training library trainees and volunteers.
• Understand and translate City and Library policies and practices into everyday working practices; make sound decisions with solid problem solving methods.
• Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified.
• Learn to identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.
• Understand and carry out written and oral directions.
• Maintain accurate and up-to-date records.
• Communicate tactfully with customers.
• Communicate effectively and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• No experience required.  Six months of general customer service experience or the equivalent in library employment is desirable.

Training:

• Equivalent to the completion of the eleventh (11th) grade or sixteen (16) years of age.

License or Certificate

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
2. This position requires candidates to have the equivalent to the completion of the eleventh (11th) grade or be at least sixteen (16) years of age. Do you meet this requirement?

• Yes
• No

3. Are you a current CalPERS member? A current CalPERS member is someone who has funds on deposit with CalPERS.

• Yes
• No

4. The Library is open Monday through Wednesday 10 AM – 7 PM, Thursday through Saturday 10 AM – 5 PM, and Sunday 10 AM-2 PM. Please list what your availability is during our business hours.

Note: Minors may have preclusions or restriction in duties assigned pursuant to 29 CFR § 570.

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

ABOUT THE POSITION: Sacramento Public Library is seeking an emotionally intelligent, inspirational and strong team leader to reinvent and manage our Communications Department. The Communications Manager is responsible for working closely with managers and staff and will lead the vision for strengthening the Library’s brand and messaging.

The Communications Manager will plan, direct and manage activities and operations of the Library’s Communications and Marketing Department; work closely with executive team and managers to develop public relations, branding and messaging; manage the Library’s web, social media and intranet platforms and provide leadership in development of system-wide plans, policies and procedures.

The position requires creativity, dedication, flexibility and passion for public service and a desire to strengthen the role libraries plan in the 21st Century. Do you have a passion for storytelling and strengthening our role in the community? Do you possess excellent verbal and written communications skills? Are you willing to speak up for what you believe and help us move the organization forward? Can you disagree and commit if another decision is made? Do you believe in the strength of a team? Then you may be the right fit for Sacramento Public Library!

Join our award-winning library system and make us greater!

ABOUT THE LIBRARY: The Sacramento Public Library is the fourth largest library system in California, serving more than 1.4 million residents in Sacramento County, including the incorporated cities of Citrus Heights, Elk Grove, Galt, Isleton, Rancho Cordova and Sacramento.  The system is a Joint Powers Authority, governed by a 15-member board comprised of elected officials from each of the member jurisdictions, with representation based on each jurisdiction’s population.  The Authority operates 28 libraries, including the Central Library in downtown Sacramento, has 300 FTE staff members, a collection of 1.5 million volumes and an annual budget of $48 million. Nearly 800,000 residents have library cards and 8 million items are circulated annually. The Library welcomes more than 4 million visitors annually.  

EDUCATION AND EXPERIENCE: Any combination of equivalent education and experience that could likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities required would be: Bachelor’s degree from an accredited college or university in communications, marketing, public relations or a related field is required. Master’s degree in Communications, marketing Public Administration or Library and Information Science from an American Library Association (ALA) accredited college or university is preferred. Five (5) years’ experience in communications, public relations or marketing with two (2) years at the supervisory or managerial level. Experience in public libraries, nonprofits or government agencies preferred.

The Library provides an excellent benefits package which includes: competitive salary, generous leave, car allowance and the option to participate in the Library’s 401 and 457 plans. This position is covered by an unrepresented personnel resolution and the salary is within the management broadband.

The hiring range for this position is $85,170 to $96,000 depending on qualifications.