Search Jobs

FINAL FILING DATE: We are accepting applications until closing at 5 pm, April 9, 2020

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Senior Information Technology Technician in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To organize, assign and review the work of assigned personnel engaged in the performance of responsible technical duties related to computer hardware and software customer support; to perform duties requiring specialized knowledge; and to provide technical support to assigned supervisor.

DISTINGUISHING CHARACTERISTICS

The Senior Information Technology Technician is the advanced journey level in the Information Technology Technician class series.  Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, complexity of duties assigned, independence of action taken and by the amount of time spent performing the duties.  Employees perform the most difficult and responsible types of duties assigned to classes within this series, which may include providing technical and functional supervision over assigned personnel.  Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.

SUPERVISION RECEIVED AND EXERCISED

• Receives direction from a higher level supervisor.
• May exercise technical and functional supervision over technical information technology staff.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Plan, prioritize, and review the work of staff assigned to a variety of technical information technology functions that may include the installation and configuration of hardware and software, troubleshooting of desktop operating systems, and end user, as assigned.
• Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
• Participate in evaluating the activities of staff, recommending improvements and modifications.
• Provide and coordinate staff training; work with employees to correct deficiencies.
• Provide technical support in diagnosing and solving the more difficult problems by telephone or remote access; respond to help desk trouble tickets according to urgency and priority levels; log calls into help desk database and use helpdesk software.
• Develop documentation and standard operating procedures as they relate to assignment.
• Perform research to resolve problems or refer to higher level staff.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related work as required.

When Assigned to Client Services

• Oversee and participate in projects related to the deployment of PC’s, the procurement of software and hardware, and/or hardware consolidation.
• Test, implement and maintain computer systems to manage devices and automate distribution of software and security updates.
• Participate in the development and implementation of automation and process improvement in the areas of software distribution, security updates and the management of desktop computer.
• Test and implement upgrades to desktop enterprise applications and operations systems.
• Troubleshoot and resolve the more difficult projects related to network account management; provide support for emergency incident diagnosis resolution.
• Install and configure desktop computers, printers, and other desktop peripherals; install and support various software and train customers in the use of hardware and software.
• Support and troubleshoot current desktop operating systems; perform basic diagnostic testing; analyze root cause of problem and develop long-term solutions.
• Analyze failed equipment and perform repairs or return equipment to vendor; review and test vendor repairs.
• Order supplies and maintain and track inventory; assist in asset management of personal computers, laptops, and related peripheral equipment.

When Assigned to Network Infrastructure:

• Provide Tier I support, troubleshooting and resolving network related issues with city staff.
• Assist with Tier II support of the City network infrastructure systems and resources – assist in maintaining and documenting these systems; monitoring and management of all hardware and software associated with the City’s wireless and wired local and wide area networks.
• Work with vendors and city staff to implement new and upgrade existing solutions related to network infrastructure.
• Assist IT Analysts and Information Security Administrator to maintain security systems, components and configurations.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of information technology, including personal computers, hardware and software and related peripheral equipment.
• Principles and techniques of installing, repairing, and maintaining a variety of desktop hardware and software.
• Principles and techniques of advanced troubleshooting for desktop computer and printers in a network environment.
• Principles and practices of technical and functional supervision and training.
• Project management methodologies.
• Active Directory structure and functions.
• Microsoft Windows operating systems.
• Modern office equipment and procedures.
• Basic mathematical principles.
• English language; usage, spelling, grammar and punctuation.
• Customer service principles.

Ability to:

• Organize, assign and review the work of staff engaged in a variety of technical information technology duties.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and technical documents; research, identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at a desk for long periods of time.  Intermittently walk, bend, or stoop while installing/repairing equipment; twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 30 pounds or less.
• Perform the most complex and difficult duties related to technical personal computer, hardware and software customer support duties.
• Perform the more difficult system installations, problem correction and repair of equipment.
• Explain department and City policies regarding use of computer and communications systems.
• Effectively troubleshoot, diagnose, and resolve hardware and software issues.
• Train and instruct users in various desktop software and internet use and use and operation of a variety of peripheral equipment.
• Maintain confidentiality as necessary.
• Work evenings, weekends and standby, as required.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

Two years of responsible experience performing duties similar to that of an Information Technology Technician II in the City of Roseville.

AND

Training:

An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college or university. Preferably in computer science, information systems, or a related field.  Two years of related work experience can substitute for an Associate’s Degree.

License or Certificate:

Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-4, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing technical duties related to computer hardware, software customer support, providing project support for new and modified systems, and/or installing and configuring desktop computers and related peripheral equipment.

• Less than 2 years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5-6 Years
• 6+ Years

4. Please describe your experience performing technical duties related to computer hardware, software customer support, providing project support for new and modified systems, and/or installing and configuring desktop computers and related peripheral equipment.

5. Please list your completed education from an accredited college or university. List the degree, major and institution. If you have not completed your degree, please attach your college transcripts in the attachment section of this application.  We will need to verify how many college units you have completed, if any.

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and training will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

***The salary range for this position is $49,212.80-$67,558.40 as of June 2019.***  
In addition to the starting salary, employees in the Police Data Specialist classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

The Police Data Specialist (PDS) position is an entry level training position in the Operations Support Services Division (O.S.S.D.) of the Police Department. Under close supervision, Police Data Specialists learn to perform specialized technical work utilizing automated law enforcement information systems that lend support to sworn personnel and other department members. Duties include complex data input and retrieval processes requiring extreme accuracy; providing services to the community; and performing related work as required. O.S.S.D. operates 24 hours per day, 7 days per week. 

The Police Department provides a six-month training program. During a one-year probationary period, incumbents complete the training program and a subsequent six months of on-the-job training. This includes but is not limited to a demonstrated proficiency of all aspects of Operations Support Services Division's responsibilities. While on probation, candidate performance is rated on a daily basis by experienced Police Data Specialists, Senior Police Data Specialists and/or other supervisors. Those who pass probation receive a pass/fail proficiency examination. Upon passing the examination, incumbents will be promoted to the position of Police Data Specialist II.  

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. For more information about Police department, OSSD unit, CLICK HERE

The workweek may consist of four workdays of 10.5 hours followed by 3 consecutive days off or five workdays of 8.5 hours followed by 2 consecutive days off. Each workday includes two paid 15 minute breaks and a 1/2 hour unpaid meal breaks. OSSD employees wear uniforms. A prorated uniform allowance of $500 per year is provided in January of each year. Trainees are expected to purchase and begin wearing their uniforms by the start of the 16th week of training. 

Trainees are rotated through different units of OSSD and will be assigned to various shifts (Day, Swing and Midnight) and days off. New PDS's should expect to work night shifts, weekends and holidays. A shift differential of $1.50 per hour for Swing Shift and $1.75 per hour for Midnight shift is added to the base salary and compensatory time or pay will be granted for holiday work in accordance with the memorandum of agreement between the City of San Jose and the Municipal Employees Federation. 

After training, PDS's bid for assignments, shifts (day, swing or midnight) and days off every six months in order of seniority as a Police Data Specialist. Senior employees typically select preferred shifts and days off and may have the option of a five day work week and/or alternate start times available to them. New employees may work nights, weekends and holidays for several years before they attain the seniority required to bid for more desirable assignments, shifts, days off and/or start times.
 

FINAL FILING DATE: We are accepting applications until 5:00 pm on March 6, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Database Analyst II in the Information Technology Department. There are currently three (3) vacancies in the Information Technology department, please see the job flyer for more information on the positions. The list established from this recruitment may be used to fill and future full-time, limited term, or part-time vacancies. The normal work schedule is Monday through Friday, 8 am–5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

For more details on the position, please see the attached job flyer.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-8, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing duties related to Database administration, Integrations, Business Intelligence or Open Data?

• Less than 2 years
• 2 to 3 years
• 3 to 4 years
• 4 to 5 years
• 5+ Years

4. Will you accept part-time, temporary work?

5. Please indicate which database analyst position(s) you are applying for:

• Part time 1500 hour per year- Database Administration
• Limited term – Open Data
• Full time – Database Analyst

6. Describe your knowledge, skill, or ability in one or more of the following areas.  In so doing, please provide any relevant work experience and specific examples that demonstrate your competency.  Note: it is not required to respond to all areas listed below:

• Business Intelligence
• Database Administration
• Enterprise GIS Administration
• System Integration
• Open Data

7. As part of your Data Analyst role, you will be working closely with vendors, analysts, and customers throughout the City.  Give an example of how you have collaborated to make a project successful.

8. Please list your completed education from an accredited college or university. List the degree, major and institution.

FINAL FILING DATE: We are accepting applications until 5:00 pm on March 6, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Database Analyst I in the Information Technology Department. There are currently three (3) vacancies in the Information Technology department, please see the job flyer for more information on the positions. The list established from this recruitment may be used to fill and future full-time, limited term, or part-time vacancies. The normal work schedule is Monday through Friday, 8 am–5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

For more details on the position, please see the attached job flyer.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-8, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years of experience do you have performing duties related to Database administration, Integrations, Business Intelligence or Open Data?

• Less than 2 years
• 2 to 3 years
• 3 to 4 years
• 4 to 5 years
• 5+ Years

4. Will you accept part-time, temporary work?

5. Please indicate which database analyst position(s) you are applying for:

• Part time 1500 hour per year- Database Administration
• Limited term – Open Data
• Full time – Database Analyst

6. Describe your knowledge, skill, or ability in one or more of the following areas.  In so doing, please provide any relevant work experience and specific examples that demonstrate your competency.  Note: it is not required to respond to all areas listed below:

• Business Intelligence
• Database Administration
• Enterprise GIS Administration
• System Integration
• Open Data

7. As part of your Data Analyst role, you will be working closely with vendors, analysts, and customers throughout the City.  Give an example of how you have collaborated to make a project successful.

8. Please list your completed education from an accredited college or university. List the degree, major and institution.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

FINAL FILING DATE:  Open Until Filled. First cut-off is February 28, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Information Technology Program Manager in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 am–5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

For more details on the position, please see the attached job flyer.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to question 9, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
3. Why do you want to work for the City of Roseville?
4. Describe your management style. Specifically, how have you let your teams to be high performing?
5. How do you predict municipal governments will use technology differently in the next five years? How do you see yourself shaping the change?
6. Describe a significant change initiative that you led at your last organization. What were the major challenges, and how did you achieve success?
7. Which of the following Information Technology Divisions are you interested in leading and managing: Client Services (Service Desk), Business Solutions, Enterprise Solutions, Data Intelligence, Network Infrastructure, Cyber Security, and Strategic Planning & Digital Communications?
8. The City of Roseville technology infrastructure teams support networks, servers and storage, telecommunications, radio, cloud, and cyber security functions.  Please identify the technology infrastructure areas you’ve managed, how long, and any supervisory role you’ve held.  Please include years of experience supporting, and years supervising the infrastructure area, and the number of staff supervised.
9. How many years of experience do you possess in business application development/support or network/infrastructure support?

• Less than 3 years
• 3-5 years
• 5-7 years
• Over 7 years

10. How many years of experience do you possess providing functional supervision over assigned personnel?
    • Less than 1 year
    • 1-3 years
    • Over 3 years
11. How many years of experience do you have as a program manager, leading and managing a portfolio of projects?
12. How many years of experience do you have as a project manager, leading and managing the planning and implementation of business technology projects?
13. Please list any college or university degrees you have earned, include the degree, major and institution.

The City of Rocklin is looking for a Chief Building Official for the Community Development Department. Under general direction, the incumbent plans, organizes, directs, and reviews the activities of the Building Division,  including plan review and building inspection; performs complex plan reviews and building inspections; ensures all construction and occupancy activity meets applicable Federal, State, and local laws and regulations; focuses on integrating all development services in a manner that results in an exceptional experience for customers; exercises direct supervision over assigned staff; serves as a technical resource; coordinates assigned activities with other departments and outside agencies; provides highly responsible and complex administrative support to the Community Development Department.         

The Chief Building Official is a single position management level classification responsible for overseeing the day-to-day operations of the Building Services Division. This position plays a critical role in the City’s overall development services operation and is the City’s primary technical expert on building safety and manages the Division’s plan review and inspection activities.   The incumbent is responsible and accountable for the quality of services provided by the Building Division staff. Residents, business owners, architects, contractors, and other professionals routinely interface with Building Division staff and the Chief Building Official is responsible for ensuring that they receive courteous, accurate, and professional services that are consistent, predictable, and timely.