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Tri-City is actively recruiting to fill one vacancy for the position of Information Technology (IT) Specialist I within our IT Department.  Under supervision, the IT Specialist I will provide first level IT support to end users.  The IT Specialist I will report to the IT Project and Service Desk Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide direct, first-level support to users across the Agency and provide support to help desk/service requests.

• Helping set up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices.

• Set up audio/visual equipment, webinars, videoconferences, etc.

• Support the IT department and the Agency by troubleshooting systems and hardware, particularly after server migration or an organization-wide update.

• Identifies issues with new hardware or software and works with users or on the back end of servers to quickly resolve those issues and prevent delays.

• Prepare reports on hardware and software issues; Install, configure and maintain software and hardware systems; Assist in development and enhancement of IT systems.

• Analyze system issues and provide resolutions;

• Assist in maintaining Agency’s asset inventory database and other databases and reports;

• Maintain information security throughout the Agency.

• Set up antivirus programs at work stations, implement policies for email security, and perform periodic data audits and backups to prevent information loss and unauthorized access.

• Maintain confidentiality and security of company documents and clients.

• Recommend process improvements to ensure system reliability, scalability, security, integrity and performance.

• Ensure that all access and distribution to protected health information is in compliance with federal, state, and agency regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health Act, Public Law 111-005 (“HITECH Act”); and other duties as assigned.

The County of Yuba is currently recruiting for the position of Plan Checker I/II in the Building Department within the Community Development & Service Agency. Initially under close supervision, the Plan Checker I/II performs plan and specification review for construction, improvement, remodeling, alteration and repair plans for compliance with codes, ordinances and regulations; performs related work as assigned. As experience is gained, duties become more complex and are performed under more general supervision.  This class is alternately staffed with Plan Checker II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency which meet the qualifications for the higher level class, and obtaining licenses and certifications as required.

About CDSA

The Community Development and Services Agency (CDSA) strives to improve the overall quality of life for our residents and fiscal health of our businesses by coordinating the orderly growth and development of the County. We accomplish this by providing proper implementation of related regulations, providing community services, and by providing operation, maintenance, and expansion of Public Works infrastructure. 

The County of San Mateo's Human Services Agency, Children and Family Services Branch is seeking well-qualified and motivated individuals for the position of Psychiatric Social Worker (PSW). Under general supervision, PSWs provide therapeutic counseling and support services to children and families connected to the child welfare system and individual and group therapeutic counseling and case management services to clients having basic and/or severe emotional, family, and/or social adjustment problems.

Current vacancies include:

• 2 vacancies in the Child and Adolescent Needs and Strengths/Child Family Team (CANS/CFT) assignment
• 1 vacancy in the Foster Family Agency (FFA) assignment

The CANS/CFT PSW completes or assists in gathering information for the State required Child and Adolescent Needs and Strengths (CANS) assessment for children and families involved in the child welfare system. This position works collaboratively with the CFS social worker and BHRS clinician to create a client-focused clinical needs and services plan. This role is also responsible for facilitating the Child and Family Team meetings to ensure that clients are actively involved in every aspect of their child welfare case, mental health treatment and service planning. In addition, this position may also provide short-term mental health and case management services to clients in the child welfare system. 

The FFA PSW is responsible for coordinating and monitoring the mental health services for the children in the FFA therapeutic program; coordinating, facilitating, and creating the individual needs and services plans for the youth; providing therapeutic support services to the youth and resource parent; and developing and coordinating the monthly foster parent trainings. The FFA PSW also assists with the recruitment, admission, and retention of SMC FFA resource homes referred to the program.

CFS operates 24 hours a day, 7 days a week. Services are based on client need and availability. Staff may be required to work evenings, weekends and holidays.

The ideal candidate will possess: 

• Experience delivering behavioral health services to children exhibiting challenging behaviors due to trauma.
• Solid clinical treatment, assessment, diagnostic and evaluation skills working with a youth population.
• Knowledge of principles, techniques and trends in counseling, psychotherapy, clinical case management, crisis management, as well as trauma-informed child abuse treatment and other evidence-based practices.
• Knowledge of the CANS tool and CFT practices.
• Experience working with youth with complex issues involving abuse and neglect, trauma, behavioral health, and substance use. Experience facilitating collaborative meetings with clients and partners.
• Experience conducting individual, group, and family therapy. Solid documentation skills: progress notes, assessments, needs and service plans, etc.
• Experience providing field-based services.
• Collaboration and coordination of services with other providers.
• Experience working with multi-cultural clients and staff from a trauma-informed perspective, including ensuring services provided are culturally-relevant and involve the child and family's participation to nurture the child's well-being.
• Experience establishing and maintaining effective work relationships.
• Effective oral and written communication skills.

Licensure/Certification:

• PSW II - current California license as a Clinical Social Worker (LCSW)

or 

• MFT II - current California license as a Marriage and Family Therapist (MFT).

A typical way to qualify is Master's degree in Social Work, Social Welfare, or a closely related field.
 

Final Filing Deadline:  September 22, 2020

To learn more about the position and to apply online, please visit our website at https://www.governmentjobs.com/careers/sanmateo/jobs/2716262/child-welfare-psychiatric-social-worker-ii-spanish-speaking-preferred-open. Applications are only accepted online. Responses to the supplemental questions must be submitted in addition to our regular employment application. EOE

PERMIT TECHNICIAN II

SALARY:      $23.21 to $32.66 hourly

FINAL FILING DATE:                        We are accepting applications until closing at 5 pm, September 22, 2020. PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the temporary and part-time position of Permit Technician II in the Development Services Department.  This position is limited to a maximum of 1,500 hours per fiscal year.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform responsible administrative and technical support work in one or more specialized area of Development Services; to provide information and direction to the public on planning, engineering and building issues, processes and requirements at the development services/permit center counter; to receive, review, route, process and plan check minor applications and permits; and to research community development issues.

DISTINGUISHING CHARACTERISTICS

This is the journey level class in the Permit Technician serves and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filed by advancement from the I level.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from an assigned supervisor; and technical and functional supervision from a Senior Permit Technician.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Provide information and direction to the public at the counter, via phone, email, and written correspondence related to the City’s development and permit process including planning, building, and engineering, zoning issues, codes, standards, ordinances, and guidelines.
• Review applications, documents and plan submittals to assure accuracy and compliance with pertinent and established criteria; log-in and coordinate routing of various plans and permits to appropriate departments.
• Perform minor plan checks; issue minor planning, engineering and building permits.
• Calculate permit and mitigation fees and provide fee estimates as requested.
• Access, enter and update computerized plan check data entry and tracking systems and provide information to the public relating to the status of projects and permits.
• Prepare reports, memos and letters pertaining to development review and permitting; collect, record and balance permit-related monetary transactions.
• Research, compile and analyze data for special projects and various reports.
• Maintain manuals and update resource materials.
• Recommend and participate in implementation and improvement of policies and procedures.
• Create and update a variety of forms.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service
• Perform related work as required.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of land use and construction permitting.
• Organization and operation of the City and outside agencies involved with development approvals and coordination.
• Research techniques, resources and sources of information related to community development.
• Customer service principles and public relations techniques.
• Office software applications.
• English usage, spelling, grammar and punctuation.
• Business letter writing and report preparation.
• City permit and plan check procedures, rules, regulations and guidelines.
• Maps, construction plans and specifications.
• Pertinent local, state and federal building, zoning, engineering and planning codes and regulations related to the permit process.

Ability to:

• Learn, interpret, apply and explain basic local, state and federal regulations and standards related to land use.
• On a continuous basis, learn and understand all aspects of the job.
• On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Read and understand general construction plans, maps, and specifications to assure accuracy.
• Establish and maintain cooperative relations with those contacted during the course of work.
• Communicate clearly and concisely, both orally and in writing.
• Analyze situations carefully and adopt effective courses of action.
• Research, compile analyze, interpret and prepare a variety of statistical and administrative reports.
• Prepare correspondence and memorandums.
• Conduct routine analytical studies; problem solve.
• Make accurate mathematical calculations.
• Use a personal computer and software; plan and organize workload.
• Know and understand all aspects of the job.
• Interpret, apply and explain advanced regulations and standards related to land use.
• Understand complex construction plans, maps, and specifications.
• Respond to and assist in the resolution of difficult and sensitive development related inquiries and complaints.
• Independently prepare correspondence and memorandums.
• Use independent judgment and personal initiative.
• Know, understand, interpret and explain department and program policies and procedures.

Experience and Training

Experience:

• Two years of increasingly responsible experience performing permit related duties similar to that of a Permit Technician I with the City of Roseville.

Training:

• An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college, preferably with major course work in building inspection, urban planning, architecture, landscape architecture, engineering, or related field.  (Note: An additional two years of administrative or technical experience that involves extensive public contact or possession of a valid Permit Technician Certificate from the International Code Council may substitute for the above educational requirement.)

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.
• Possession of a valid Permit Technician Certificate from the International Code Council within six months of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

2.    How many years of full time experience do you have performing administrative or technical work in one or more of the    following fields: utility planning, engineering, construction, community development, planning, and/or building?

•   Less than 2 years
•   2-3 years
•   3-4 years
•   4-5 years
•   5+ years

3. Please describe your experience with the permitting and plan check process when either obtaining or issuing permits.

4. Please describe your overall approach and philosophy toward customer service.

5. Please describe you experience, if any, working with Accela Automation or other public agency permitting software platforms.

6. Please list any International Code Council (I.C.C.) certifications or training you have obtained that have prepared you for this job. Please list the year obtained and applicant expiration dates.

ELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

PERMIT TECHNICIAN I

SALARY:                                              $21.10 to $29.69 hourly

FINAL FILING DATE:                        We are accepting applications until closing at 5 pm, September 22, 2020. PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the temporary and part-time position of Permit Technician I in the Development Services Department.  This position is limited to a maximum of 1,500 hours per fiscal year.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following Core Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform responsible administrative and technical support work in one or more specialized area of Development Services; to provide information and direction to the public on planning, engineering and building issues, processes and requirements at the development services/permit center counter; to receive, review, route, process and plan check minor applications and permits; and to research community development issues.

DISTINGUISHING CHARACTERISTICS

This is the entry-level class in the Permit Technician series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Permit Technician I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from an assigned supervisor; and technical and functional supervision from a Senior Permit Technician.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Provide information and direction to the public at the counter, via phone, email, and written correspondence related to the City’s development and permit process including planning, building, and engineering, zoning issues, codes, standards, ordinances, and guidelines.
• Review applications, documents and plan submittals to assure accuracy and compliance with pertinent and established criteria; log-in and coordinate routing of various plans and permits to appropriate departments.
• Perform minor plan checks; issue minor planning, engineering and building permits.

• Calculate permit and mitigation fees and provide fee estimates as requested.
• Access, enter and update computerized plan check data entry and tracking systems and provide information to the public relating to the status of projects and permits.
• Prepare reports, memos and letters pertaining to development review and permitting; collect, record and balance permit-related monetary transactions.
• Research, compile and analyze data for special projects and various reports.
• Maintain manuals and update resource materials.
• Recommend and participate in implementation and improvement of policies and procedures.
• Create and update a variety of forms.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service
• Perform related work as required.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of land use and construction permitting.
• Organization and operation of the City and outside agencies involved with development approvals and coordination.
• Research techniques, resources and sources of information related to community development.
• Customer service principles and public relations techniques.
• Office software applications.
• English usage, spelling, grammar and punctuation.
• Business letter writing and report preparation.

Ability to:

• Learn, interpret, apply and explain basic local, state and federal regulations and standards related to land use.
• On a continuous basis, learn and understand all aspects of the job.
• On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Read and understand general construction plans, maps, and specifications to assure accuracy.
• Establish and maintain cooperative relations with those contacted during the course of work.
• Communicate clearly and concisely, both orally and in writing.
• Analyze situations carefully and adopt effective courses of action.
• Research, compile analyze, interpret and prepare a variety of statistical and administrative reports.
• Prepare correspondence and memorandums.
• Conduct routine analytical studies; problem solve.
• Make accurate mathematical calculations.
• Use a personal computer and software; plan and organize workload.

Experience and Training

Experience:

• Two years of increasingly responsible administrative or technical experience that involves extensive public contact preferably related to community development.

Training:

• An Associate’s degree or 60 semester units of college level course work including 18 units in a major field of study and 21 units in general education from an accredited college, preferably with major course work in building inspection, urban planning, architecture, landscape architecture, engineering, or related field.  (Note: An additional two years of administrative or technical experience that involves extensive public contact or possession of a valid Permit Technician Certificate from the International Code Council may substitute for the above educational requirement.)

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

2. How many years of experience do you have performing administrative or technical duties that involve extensive public contact, preferably with a public agency?

•   Less than 2 years
•   2-3 years
•   3-4 years
•   4-5 years
•   5+ years

3.     How many years of full time experience do you have performing technical and administrative work in one or more of the following fields: utility planning, engineering, construction, community development, planning, and/or building?

•   Less than 2 years
•   2-3 years
•   3-4 years
•   4-5 years
•   5+ years

4. Please describe your experience with the permitting and plan check process when either obtaining or issuing permits.

5. Please describe your overall approach and philosophy toward customer service.

6. Please describe you experience, if any, working with Accela Automation or other public agency permitting software platforms.

ELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Senior Engineering Technician

$4,564 - $5,547 monthly (paid bi-weekly)

Open:  Thursday, September 3, 2020

Open until filled, first review Thursday, September 17, 2020

Summary Description

Under direction, performs advanced, technical paraprofessional engineering office and field work involving drafting and design of public works facilities, construction inspection and surveying. Responsibilities may include technical and functional supervision of subordinate paraprofessional positions.

Distinguishing Characteristics

This is the advanced journey level class in the Engineering Technician series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed, and complexity of duties assigned as well as the additional years of experience working on similar assignments and projects, and becoming an expert in one or more related, specialized areas.

Representative Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

1. Inspect a variety of public works construction and street maintenance projects to ensure compliance with plans, specifications, City standards, State and Federal Law and acceptable industry standards.
2. Maintain necessary records of daily operations including man-hours, equipment hours and materials on site.
3. Perform contract administration duties as assigned, including preparing cost/quantity estimates as well as preparing and making recommendations on change orders.
4. Review and interpret construction plans and specifications.
5. Meet and confer with contractors, engineers, representatives of utility companies and other public agencies regarding construction plans and specifications.
6. Perform design and drafting using current AutoCAD or equivalent software, to complete construction plans and specifications for complex Public Works projects, as well as maps, plans, deeds, descriptions, exhibits, records or surveys.
7. Research project design requirements and perform calculations and prepare estimates of time and material costs.
8. Check improvement plans for compliance with master plan, design criteria, special conditions and City standards.
9. Prepare engineering and surveying field reports and related documents.
10. Operate survey instruments as the party chief using total stations, GPS/GNSS equipment, transits, levels, and other instruments in the performance of paraprofessional land surveying.
11. Create, update, and maintain the City’s GIS map using ArcGIS or equivalent software, including importing and exporting shapefiles using accurate and precise coordinate systems.
12. Perform related duties as assigned.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Civil engineering principles, practices and methods applicable to office and field work involving the use of civil engineering software and associated equipment in the design, construction and maintenance of City public works projects.

Drafting and surveying principles, techniques, practices, equipment, and computer programs.

Safe work practices and methods.

Mathematical concepts applicable to engineering.

Construction practices and methods.

Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Operation of CAD systems.

Standard drafting tools and equipment.

Ability to:

Learn and understand City engineering policies and procedures.

Prepare accurate plans, specifications, cost estimates and technical engineering reports.

Perform engineering design computations.

Check, design, and prepare engineering plans and studies.

Interpret complex construction plans and specifications.

Use and care for engineering and drafting instruments and equipment.

Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

Learn pertinent federal, state, and local codes, laws, and regulations.

Understand and follow oral and written instructions.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

Equivalent to the completion of the twelfth grade supplemented by college level courses in math, drafting, engineering, surveying, or a related field.

Experience:

Eight (8) years of increasingly responsible, journey level field and/or office experience performing complex municipal engineering; or four (4) years equivalent to an Engineering Technician II with the City of Ceres.

License or Certificate:

Possession of a valid, California Driver License.

PHYSICAL DEMANDS and WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed in an indoor and outdoor setting with exposure to all types of weather and temperature conditions, and travel from site to site.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting and field environment; to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull moderate amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

THE POSITION

Tri-City is looking for one special individual to serve as its Community Crisis Response Team (CCRT) Clinical Therapist II.  Under supervision, the CCRT Psychiatric Technician will provide field-based crisis intervention, linkage and referral, consultation, and education within the scope of practice.  The CCRT Psychiatric Technician will report to the Crisis Intervention and Medication Support Manager but will be located at Claremont City Hall.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Respond to non-client community crisis calls with or without law enforcement;

• Obtain and maintain LPS designation in Los Angeles County;

• Ability to work with LPS designated facilities and ambulance companies to procure LPS beds and arrange for transfer of individuals that require a higher level of care;

• Perform field-based emergency mental health evaluations in accordance with agency procedure;

• Provide crisis intervention services to individuals, groups, and families;  

• Identify treatment needs and make appropriate referrals for necessary services;

• Assist clients and relatives with understanding behavioral health challenges and their reaction to them;

• Provide field-based crisis intervention by assessing for suicidal ideation, homicidal ideation and Grave Disability based on a mental health disorder

• Work on a multidisciplinary team to promote recovery; ability to work in a field-based, fast-paced environment; and other duties as assigned.

THE POSITION

Tri-City is looking for one special individual to serve as its Community Crisis Response Team (CCRT) Psychiatric Technician.  Under supervision, the CCRT Psychiatric Technician will provide field-based crisis intervention, linkage and referral, consultation, and education within the scope of practice.  The CCRT Psychiatric Technician will report to the Crisis Intervention and Medication Support Manager but will be located at Claremont City Hall.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Respond to non-client community crisis calls with or without law enforcement;

• Obtain and maintain LPS designation in Los Angeles County;

• Ability to work with LPS designated facilities and ambulance companies to procure LPS beds and arrange for transfer of individuals that require a higher level of care;

• Perform field-based emergency mental health evaluations in accordance with agency procedure;

• Provide crisis intervention services to individuals, groups, and families;  

• Identify treatment needs and make appropriate referrals for necessary services;

• Assist clients and relatives with understanding behavioral health challenges and their reaction to them;

• Provide field-based crisis intervention by assessing for suicidal ideation, homicidal ideation and Grave Disability based on a mental health disorder;

• Work on a multidisciplinary team to promote recovery; ability to work in a field-based, fast-paced environment; and other duties as assigned.

THE POSITION

Tri-City is looking to fill a temporary vacancy for Program Support Assistant (PSA) I for the Adult Full-Service Partnership (FSP) Program.   This is a limited term position filling a vacancy due to a staff leave and the assignment is expected to last for approximately 4 to 6 weeks.  The PSA position provides administrative and clerical support to our clinical team who work directly with persons with moderate to severe behavioral health challenges. The PSA position will report to the Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Greet and provide general information to clients, visitors, vendors and staff, in person and on the telephone in a professional manner.

• Assist clients and utilize de-escalation and basic customer service techniques.  Attend, practice and apply agency wide trainings provided in working with consumers.  

• Assist clients by referring them to sources of information, handing out standard forms and explaining how to complete them, and answering requests for factual information by consulting various available sources.

• Input, update, track and extract information into appropriate databases such as Welligent Electronic Health Record billing system (EHR) and LADMH IS system and files; search records and files for data where judgment and discrimination are required in selecting or abstracting material.

• Search records and files for data where judgement and discrimination are required in selecting or abstracting material;

• Provide assistance to clinical staff; participate in group and individual support programs;

• Maintain records of all activities relating to client care and adhere to billing compliancy standard; perform other duties as assigned, etc.