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The Port of San Francisco is an enterprise agency of the City and County of San Francisco and is governed by a Commission of five members appointed by the Mayor. The Port Commission is responsible for overseeing a broad range of waterfront commercial, maritime, and public access facilities that are held in public trust for the people of California. The Port’s jurisdiction covers approximately 7.5 miles of waterfront land from Pier 98, near Hunter’s Point in the southern part of San Francisco, to Fisherman’s Wharf in the northern part of the City.

The Port’s diverse business portfolio includes over 550 ground, commercial, retail, office, industrial and maritime industrial leases including cargo shipping, layberthing, excursion boats, ferry boats, fishing and fish processing/distribution, tourism, filming, harbor services, and cruise operations. With some of the most flexible cargo handling facilities on the West Coast, as well as naturally deep water, the Port can handle various types of cargo such as, dry-bulk, neo-bulk, roll-on/roll-off, and project cargoes.

The Port of San Francisco has many internationally recognized landmarks such as Fisherman’s Wharf, Pier 39, the Exploratorium, the Ferry Building and Oracle Park, home of the San Francisco Giants baseball team. With its unique and historic properties, the Port is home to a variety of tenants and uses. The Port Commission over the last five decades has led a remarkable transformation of the Port; maintaining its industrial maritime heritage while developing new uses, including commercial and public activities, that have helped San Francisco remain one of the most visited and popular cities on the globe.

For more information about the Port of San Francisco, visit SFPort.com. Follow us on Twitter and Facebook.

Within the Finance and Administration Division, the Port's Information Technology group consists of Business Applications and Infrastructure teams. We support the Port's mission, strategic plan, and daily operations with a focus on positive relationships with and quality service to everyone associated with the Port.

Under the general direction of the Information Systems Director, the Business Applications Manager (1070 IS Project Director) manages the Business Applications team, which is responsible for providing comprehensive production maintenance and support of the Port's various systems and business applications to ensure optimal uninterrupted daily operations. The areas of support include but not limited to, supply chain management (SCM), procurement, payroll, timekeeping, human resources, financials, collections, property management, maritime, reporting, interfaces, document management, and collaborative tools.

A critical function of the role also includes providing techno-functional leadership on application-related projects.  The Port is initiating a long-term strategy to modernize and upgrade software applications and retire its aging and custom legacy applications, such as with the Oracle 11i eBusiness Suite ERP system, which is used to track work requests, facilitate work orders, maintain assets and inventory, manage time keeping, procurement, and other vital functions. As the application has become obsolete and minimally supported by Oracle, there is an urgent need to identify and implement a new software solution.  The Business Applications Manager will serve as the technical lead on this replacement project currently underway, working alongside a project manager, vendors, the Business Applications team, and Port staff.

The essential functions of this position include: 

• Organize, direct, and supervise the work of a small team of techno-functional, senior level, business system analysts and external consultants.
• Collaborate with the team on escalated issues technically complex in nature to bring about resolution. 
• Lead technology projects and formulate strategies for business applications development and integration with other applications, such as with GIS and PROPworks.
• Serve as a liaison between Port staff and applications, facilitating effective communication to define project requirements and objectives.
• Participate in the planning of resources, budgets, and project timelines. 
• Oversee the further development of, and promote the usage of, collaborative and document management tools like SharePoint. 
• Monitor system alerts, and work with the Port IT Infrastructure team, consultants, and vendors to resolve system-related issues affecting application uptime.
• Implement and upgrade system hardware and application software as needed. 
• Ensure that the organization adheres to IT best practices, policies, and procedures in compliance with industry and regulatory standards.

Education:

1. An associate degree in computer science or a closely related field from an accredited college or university.

OR

2. Its equivalent in terms of total course credits/units:

• At least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely related field.

Experience

Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience.

License and Certification

Possession of a valid California driver’s license (to be presented at time of appointment). Insurability under the Port’s automobile liability insurance must be maintained throughout employment.

Substitution

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).

Note:

One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment.

One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

NATURE OF WORK

Candidate must be willing to work a 40-hour week as determined by the Port. Twenty-four (24) hour on-call support and occasional weekend and after-hours work is required. A hybrid schedule may be coordinated with the candidate’s supervisor.

The County of San Mateo is seeking highly qualified applicants for the position of Human Resources IT Manager - HRIS/HRMS.

Please view our Online Brochure for detailed information about the position and instructions on how to apply.

The Position

The Human Resources IT Manager - HRIS/HRMS (Manager) will possess in-depth knowledge of the functions of human resources in a large, complex organization and how HR programs and software work within a company's culture and infrastructure.

With an eye toward innovation and with a balance of the practical, the Manager will implement, maintain, and enhance HR related information and management systems and will develop and implement long-term and short-term automation strategies to streamline HR programs.

The Human Resources Department is looking to streamline the software we use to make the employee experiences seamless through their career at the County. The Manager will ensure all HR-related systems are harmonious for the user, will stay updated and compliant with Federal, State, and labor regulations, and will translate technical information to simple language that any employee can understand.

The Manager will stay current with trends and resources in information technology, evaluate, plan, and implement the department's needs, have strong technical expertise, and communicate effectively with executive leadership, HR Managers, and Department business users.

Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

Three years of analytical or administrative experience that involved the application of data processing principles and techniques.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click "Apply". If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply.

In addition to completing the standard Employment Application form, responses to the Supplemental Questionnaire (attached to the application form) must also be provided.

TENTATIVE RECRUITMENT SCHEDULE:

Final Filing Date: October 9, 2024, at 11:59 PM

Application Screening: October 16-17, 2024

Panel Interview: October 30-31, 2024

The City of Woodland offers a competitive total compensation package including:

• Starting income ranging from $6,371.12 to $8,756.55 per month based on skills and years of experience, with incremental pay increases.
• Robust Retirement Program including CalPERS defined benefit pension plan, Retirement Health Savings Plan & 457 Deferred Comp plans with a 3% City match
• Low-Cost & No-Cost Health Benefits, including choice of CalPERS Medical Plans, and City-paid Dental Insurance, Vision insurance and Employee Assistance Program
• Paid Training & Career Development, including City-paid Professional Growth Incentive, City-provided training, and professional advancement opportunities
• Home-Life Balance, inclusive work environment and predictable work schedule, as well as paid holiday, vacation, sick and administrative leaves

POSITION

To plan, organize and manage all activities and programs for a specified division of library operations or services, to include the supervision, coordination, promotion and evaluation of division program.  The purpose of this recruitment is to fill an upcoming vacancy in the Woodland Public Library, as well as establish an eligibility list for future vacancies.

IDEAL CANDIDATE

The Woodland Public Library is seeking a team-orientated, enthusiastic, and forward-thinking Library Program Manager to provide oversight, development, and implementation of programs and services primarily related to adult services with general library support. Successful candidates will be flexible, energetic, dedicated to customer service, positive, and excited to work in the community of Woodland. The position works in collaboration with the Library Director and divisional Library Program Managers to help the Library provide free and equitable access to information, and informative and dynamic programming.  The Ideal Candidate enjoys working with and developing relationships with the public, schools, and other City organizations.  The ability to speak and understand Spanish is highly desirable.

Library Program Manager I: This is the entry level class in the professional library series. Assignments are generally limited in scope and within the design and procedural framework established by the Library Services Director. However, as experience is acquired, the employee performs with increasing independence.

Library Program Manager II: This is the journey level class in the professional library series. Positions in this class are flexibly staffed and are normally filled by advancement from the lower class of Librarian Program Manager I, or when filled from the outside, require prior professional library work experience.  Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Work in this class is distinguished from that of a Library Program Manager I by greater complexity of the assignments received and by greater independence with which an incumbent is expected to operate.

• Develops and interprets division policies.
• Coordinates program planning and service delivery for the division.
• Develops and conducts programs which reflect the guiding principles of the Library and public librarianship.
• Develops and monitors collection development plan for division collection. Supervises the
  collection development activities of other staff. Responsible for appearance and order of division collection.
• Supervises cataloging, classification, and processing of all library materials using ALA and LC principles and practices.
• Provides relevant training to professional staff, library technical assistants, pages, and volunteers.
• Supervises and participates in the evaluation and hiring of all division staff.
• Participates in near-term and long-range planning for the division, including budget forecasting.
• Coordinates staff review of programs, services and policies for evaluation and improvement.
• Researches and identifies future grant opportunities that align with the Library’s needs and goals, implements all stages of grant process from conception and writing to implementation, reporting, and evaluation.
• Coordinates program planning with school Librarians to ensure complementary services to students.
• Provides leadership in working relationships and communication, ensuring high productivity and quality public service; with other community agencies and city departments.
• Prepares materials to publicize the services and resources of the division.
  Evaluates the various programs to ensure success with the Community, and adjust the programs as needed.
• Prepares regular reports for the Library Services Director.
• Maintains awareness of trends in library services and of issues affecting services to a specific population. Attends meetings and participates in professional library organizations.
• Regular, predictable, consistent and timely attendance is an essential function of the position.
• Performs duties in other library divisions and participates in library special projects as needed.
• Supervises the entire library, including personnel and facilities, in the absence of the Library Services Director.

MINIMUM QUALIFICATIONS

Education
Library Program Manager I and II
Possession of a Master of Library Sciences Degree from an accredited college or university.

Experience

Library Program Manager I
One (1) year experience supervising staff and/or developing/managing programs.

Library Program Manager II
A minimum of four (4) years' responsible experience in a professional librarian capacity, including one (1) year in a supervisory capacity and one (1) year of managing programs.

APPLICATION

Apply with a City of Woodland application online at www.cityofwoodland.gov/employment or by visiting the Human Resources Office, City Hall, 300 First Street, Woodland, CA 95695 by 5PM on Monday, October 21, 2024 (or first 25 qualified applicants).  Supplemental questionnaire must be submitted with application by the final filing date to be considered.  Résumés and cover letters are encouraged but will not be accepted in lieu of the application form.  Postmarks will not be accepted.  

Review Process:  Based on the information provided in the application documents, the best qualified applicants will be invited for further examination.  All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.  Depending upon the number of applications received, the examination may consist of an application screening, written and/or practical exam, oral interview or any combination thereof.  Applicants will be required to take and pass a medical examination by a City of Woodland physician to ensure their physical suitability to perform the assigned duties. 

If you have a disability that requires accommodation during the selection process, please notify Human Resources at least seven (7) days prior to the event.

Panel interviews are tentatively scheduled for the week of November 4, 2024.

CURRENT SALARY

Library Program Manager I
$6,371.12 - $8,131.33 /monthly
$2,940.52 - $3,752.92 /bi-weekly

Library Program Manager II
$6,860.99 - $8,756.55 /monthly
$3,166.61 - $4,014.48 /bi-weekly

BENEFITS

Future COLAs:                   
4% increase effective January 2025 and another 4% increase effective January 2026.          

Retirement:                          
CalPERS Retirement system (2% @ 60 Formula for Classic CalPERS members and 2% @ 62 Formula for new CalPERS members).  The City does not participate in social security

Deferred Compensation:                  
Choice of deferred compensation plans (Traditional and Roth).  City will match up to 3% of employee’s base salary

Medical:                                
CalPERS Medical Insurance Plans, including HMOs & PPOs.  City gives an allowance toward the cost of insurance.  Maximum Family Allowance for 2024/2025: $2,195.79 per month

Dental/Vision:                      
City paid Delta Dental and VSP Vision Insurance

STD/LTD:                             
City paid wage protection for short- and long-term disabilities

Life Insurance:                     
City provides $50,000 life insurance policy

Voluntary Benefits:             
Voluntary Supplemental Life, Cancer, Accident Only, STD/LTD, and Critical Illness insurances, and Flexible Spending Accounts available

Vacation:                              
7 hours per month during first 3 years of service

Sick Leave:                          
8 hours per month

Administrative Leave:         
96 hours of leave time given each fiscal year

Holidays:                               
12.5 paid holidays (including two floating holidays)

Bilingual Pay:                       
$200 per month upon certification

Professional Growth Incentive:      
$625 per year for additional educational or professional activities

The City of Woodland hires only U.S. citizens and individuals lawfully authorized to work in the U.S.  The City of Woodland is an Equal Opportunity Employer.

The Stanford Department of Public Safety (SUDPD) provides safety, security, law enforcement, crime prevention, and emergency response services for Stanford's main campus (in unincorporated Santa Clara County), 24 hours a day, seven days a week. The Stanford Department of Public Safety is looking for friendly, professional and customer service minded people to fill the position of Event Security Operations Manager (SM3) on the Stanford University campus. Please apply for full time employment at careersearch.stanford.edu or email the recruitment unit at robertc2@stanford.edu for assistance. Requisition ID: 104679

The Event Security Operations Manager (SM3) plays a vital senior role in the management of security, medical response and emergency contingency plans for events occurring on the Stanford campus. The SM3 will provide guidance, negotiate with, influence and support university leaders on matters of safety and security that have a campus-wide impact. The SM3 will be responsible establishing security plans and ensuring medical response plans are in place for the 300+ planned events that occur on campus each year including procuring and scheduling security and supplemental medical personnel to staff events. The SM3 will ensure the successful execution of security operations at events, working in collaboration with sworn personnel.  

TO VIEW JOB ANNOUCEMENT , CLICK JOB PDF or JOB ANNOUNCEMENT URL BELOW.

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

About the Department
The mission of the Human Resources Department states: “Our Human Resources team recognizes that our employees power the City of San Jose and our success as a city is dependent on our ability to create a dynamic and engaged workforce. Our employees’ ability to provide excellent service is strengthened when we invest in attracting talent, provide opportunities for career growth, enable an environment focused on health, safety, and wellness, and retain a diverse workforce in a workplace that is equitable and inclusive.”
  
San Jose’s Human Resources Department offers key strategic support to the City and is responsible for the following core services:

• Employee Benefits – Provide benefit programs that best meet the needs of employees, retirees, their dependents, and the City, assist participants in effectively utilizing their plans and promote employee wellness.
• Employment Services – Facilitate the City’s ability to attract and hire a diverse and talented workforce.
• Health and Safety – Provide services that promote employee health, safety, and well-being.
• Learning and Development – Provide Citywide employee training and pipeline development programs that support employee recruitment, growth, engagement, and retention.
• The Department also offers strategic support in Citywide Human Resources Systems Management and Records Management, Departmental Administration, Customer Service, Personnel Management, Financial Management, and Emergency Response and Recovery

San Mateo County Libraries (SMCL) is currently offering an opportunity for an enthusiastic, committed, energetic and flexible manager to join a progressive, future-oriented team. Under general direction from the Library Director and/or Deputy Directors, the Library Services Manager - Employee Services will serve as the organization’s subject matter expert regarding a variety of personnel processes. We are looking for a forward-thinking and creative leader to plan, coordinate, and direct the personnel division of our organization.

While this recruitment may be used to fill any Library Services manager vacancies, the current opening is for a Library Services Manager – Employee Services, focused on the employee experience within the Library. This position will serve as internal support for library management ensuring goals for the workforce are met.

The ideal candidate will have 5 years of increasingly responsible public sector experience administering and leading strategic programs/services in the areas of personnel and staffing management preferably in a library setting. A Master’s degree in Library Science or related field is highly desirable.

The ideal candidate will have the following attributes:

• A passionate public service leader who is approachable, warm, and welcoming.
• An effective coach who knows how to infuse fun into the environment.
• A great communicator and listener.
• Curious and innovative, always seeking out the freshest solutions and latest trends available to enhance our employee experience.
• Is thoughtful and has creative approaches to finding ways to increase engagement and job satisfaction.
• Dedication to incorporate equity, diversity, inclusion and belonging principles into human resources programs.
• Flexible and able keep up with the rapid pace of change that occurs in the organization.
• Be in the practice of staying abreast of emerging issues, trends, and legislative changes with respect to personnel issues which may impact employees and the library.
• A strategic thinker and problem solver who is calm under pressure.
• A people person who is well-versed in the principles and practices of employee engagement.
• Enthusiastic about finding opportunities for operational improvements using data.

In addition, the ideal candidate will be knowledgeable and have experience in the following areas:

• Human Resources Information systems applications.
• County policies and procedures, including the Civil Service Rules, labor contracts, and pertinent State, Federal, and local laws relating to human resources.
• Research and analysis methods and principles.
• Techniques for conducting effective public presentations.
• Industry trends relative to employee services.
• Personnel management principles and techniques, including interviewing, selection, training, supervision, evaluation, motivation, discipline, and staff development.
• Research and reporting methods, techniques, and procedures.
• Record keeping principles and procedures.
• Modern office practices, methods, and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and County staff.
• Assist in the development of goals, objectives, policies, procedures, and work standards for the department.
• Plan and conduct effective management, administrative, and operational studies.
• Prepare complex and detailed written reports, program policies, procedures, and contracts.
• Gather and analyze data and make effective recommendations to address moderate-to-complex personnel related problems.
• Comprehend written material; interpret, apply, and explain County policies, labor contracts, and other relevant State, Federal, and local policies, procedures, laws, and regulations.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Effectively represent the library in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
• Operate modern office equipment including computer equipment and specialized HR software applications programs.
• Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

San Mateo County Libraries

Vision: San Mateo County Libraries ignites growth through transformative experiences.

Mission: San Mateo County Libraries strengthens our community by creating an inclusive sense of place and an environment for learning.

San Mateo County Libraries (SMCL) is a Joint Powers Authority comprised of 11 member cities and the unincorporated areas of San Mateo County. Our family of libraries include Atherton, Belmont, Brisbane, East Palo Alto, Foster City, Half Moon Bay, Millbrae, North Fair Oaks, Pacifica-Sharp Park, Pacifica-Sanchez, Portola Valley, San Carlos, and Woodside. Our service area spans rural and urban communities, with approximately 270,000 residents, 75% of whom have library cards. For more information about San Mateo County Libraries, please visit www.smcl.org.

What sets us apart?

• A work culture based on an iterative, tinkering, growth mindset approach.
• Work/life fit flexibility.
• Learning organization, with robustly funded conference and training opportunities for all staff.
• Competitive pay, great benefits, well-funded pension system.
• Dynamic, fun work environment.

Qualifications

Education and Experience:

Any combination of experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Equivalent to graduation from an accredited four-year college or university with major coursework in human resources, business or public administration, or a related field, and five (5) years increasingly responsible personnel experience in public sector, including two years experience in a management capacity. A master’s degree in a related field is highly desirable.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required application materials.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Wednesday, October 2, 2024, 11:59 PM PST

Application Screening: October 7 - 11, 2024

Civil Service Panel Interview: October 24 and/or 25, 2024

The City of Livermore is currently conducting a recruitment to fill two Landscape Maintenance Specialist positions in the Maintenance Division of the Public Works Department.  This is an advanced journey level classification and requires specialized knowledge in irrigation, contract monitoring, and arborist responsibilities.

CLICK HERE TO APPLY ONLINE

Under general supervision, the Landscape Maintenance Specialist performs landscape inspection work; performs a variety of skilled irrigation operations and repair work; monitors contracts to ensure work completion meets contract requirements; responds to a variety of citizen requests and/or complaints; prepares detailed reports; reviews and makes recommendations on tree removal permits; and performs other duties as assigned.

Position Highlights:

• Join a dynamic Library Services Department that delivers extraordinary service
• Opportunities to engage with the community and affect positive changes
• Work in a collaborative and collegial environment

Come join an innovative, service-oriented team at the Thousand Oaks Library as a part-time Library Aide (Hourly).  We are a municipal library serving a population of 127,000, committed to Inspire, Inform, and Engage our citizens by providing resources representing all points of view.  We seek partners to build our future and community through a collaborative team environment rooted in service, innovation, and excellence.

The Library currently has one hourly Library Aide opening. The position will work 15-18 hours per week. (Note: This recruitment will also be used to establish an eligibility list for future hourly Library Aide openings over the next few months.)

The position requires working day, night, and weekend shifts at the Newbury Park Library, 2331 Borchard Road, Newbury Park, CA 91320 and may include shifts at the Grant R. Brimhall Library, 1401 E. Janss Road, Thousand Oaks, CA 91362.

Primary responsibilities:

Circulation Services staff perform a variety of clerical and office support duties in a teamwork-oriented environment.  Primary responsibilities include providing in-person service at a Circulation Desk and over the phone, checking materials in and out, resolving problems such as lost and damaged or claims returned items, and registering or updating library cards.  Hourly Library Aides also assist full-time staff in tracking overdue materials, collection notices, and hold requests.

LATERAL HIRING INCENTIVES

Hiring Bonus $2,500 - $10,000 (DOE)

 50 Hrs. Sick & 50 Hrs. Vacation (@ Hire)

Reduced Field Training Program

Reduced Probationary Period

Relocation Assistance May Be Available

(*Lateral Hiring Incentives Eligibility: Must be currently employed in a California municipal or state police agency, county sheriff’s department or California Highway Patrol, or similar as defined in California Penal Code §830.1 or §830.2)

About The Position:

The County of Yuba is actively recruiting to fill current vacancies and establish an eligibility list for the position of Deputy Sheriff. Deputy Sheriff’s perform a wide variety of patrol officer and related duties required to effectively respond to and resolve the normal scope of peace situations, including the protection of life and property, enforcement of laws and ordinances, criminal investigation, report writing, crime prevention and suppression, case preparation and testimony, and providing information and assistance to the public and perform related duties as assigned. Incumbents may be assigned to a specific geographic area for patrol, investigations, crime prevention or other peace officer-related functions. 

Applications will be accepted until Monday, October 7, 2024 

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

PC/LAN Technician I: Under supervision, performs skilled technical work on the City’s Personal Computers and Local Area Network, and network servers, including hardware, software and peripherals, and performs other duties as assigned.

PC/LAN Technician II: Under general supervision, performs complex technical work on the City’s Personal Computers and Local Area Network, and networks servers, including hardware, software, and peripherals, may supervise the work of lower level staff, and perform other duties as assigned. Positions in this class require frequent use of a high degree of independent judgment and interpretative ability. Duties do not always follow standard routines; the employee recommends changes in methods and procedures when necessary. The class is required to have operating knowledge of computer systems and greater overall experience.

Positions in the PC/LAN Technician II classification are flexibly staffed and normally filled from advancement from the PC/LAN Technician I class, or when filled from the outside, require specific technology experience. Appointment to this class requires the employee to be performing substantially the full range of PC/LAN Technician duties and to meet the qualifications for the class. The class requires the ability to work independently exercising judgment and initiative and a greater knowledge of the City’s computer systems.

EXAMPLES OF DUTIES

Analyzes, troubleshoots, and repairs computer systems and peripherals; provides end- user support for hardware and desktop applications; assists end-users in understanding personal computer functions and software application features; installs, replaces, and upgrades personal computer hardware, software and peripherals; may assist in developing and presenting training programs for end users; provides day-to-day support and maintenance of the City’s phone system.

MINIMUM QUALIFICATIONS

Knowledge of: Microsoft Office automation applications and operating systems; network infrastructure devices such as hubs, routers, and switches; TCP/IP and other network protocols; antivirus and other security precautions; PC hardware/software troubleshooting and resolution; network security; system backup and recovery techniques; file system management; hardware setup and configuration.

Ability to: Apply industry-standard techniques for servicing personal computers, including installation, upgrade, and replacement of hardware, software, and peripherals; lift and move computers and related equipment safely; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience:

PC/LAN Technician I: A minimum of one year of full-time experience in maintenance of personal computers.

PC/LAN Technician II: Three years of full-time experience in maintenance of personal computers.

Education:

PC/LAN Technician I: Graduation from high school or equivalent.

PC/LAN Technician II: Graduation from high school or equivalent.  An Associate Degree or vocational training in Computer Science or a related field, and/or an A+ Certification is desirable.

License: Possession of a valid Class C California Driver’s License.