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The San Mateo County Libraries seeks an experienced, reliable, and self-motivated Library Administrative Assistant I/II.

The successful candidate is an enthusiastic team player who is able to handle multiple projects simultaneously in a fast-paced environment. Under general supervision, the incumbent performs varied and complex administrative support tasks in support of the Library's Executive Team.
 
Reporting to the Director of Library Services, the Library Administrative Assistant will need to develop a good working knowledge of library administration policies, and procedures. The individual selected for this position should possess excellent organizational skills, enjoy delivering warm and welcoming customer service both internally and externally, and represent the library in a professional way when interacting with the public, other library staff, city and county executives, and elected officials.

The salary range for Library Administrative Assistant I is $69,264 - $86,570 annually.
The salary range for Library Administrative Assistant II is $78,686 - $98,384 annually.
 
We respect, value, and celebrate diversity, and bilingual skills are always desired.

San Mateo County Libraries
San Mateo County Libraries is a Joint Powers Authority comprised of the cities of Atherton, Belmont, Brisbane, East Palo Alto, Foster City, Half Moon Bay, Millbrae, Pacifica, Portola Valley, San Carlos, Woodside, and the unincorporated areas of San Mateo County, a service area with approximately 279,000 residents, 65% of whom have library cards. For more information about San Mateo County Libraries, please visit www.smcl.org.
 
Proud to consistently be named one of the top-rated libraries in the nation, we are champions of learning, sharing, and exploration of open minds, new ideas, and bright futures. It is our mission and our passion to strengthen our community by creating an inclusive sense of place and an environment for learning. We seek enthusiastic team players, creative risk takers, and flexible individuals who proactively search for new opportunities to make public library services relevant to all members of the community. Successful candidates will be excited about new challenges, eager to learn, and energized by working with people from a variety of backgrounds.

To learn more about San Mateo County Libraries, click here!

Examples of Duties:

Duties may include, but are not limited to, the following: 

• Assist in the development and implementation of the Library's administrative goals, priorities, policies, and procedures; ensure established goals and deadlines are achieved. 
• Attend and participate in professional and community meetings involving regular contact with the JPA Governing Board and Operations Committee, business or community organizations, and others to exchange information and explain library policies and procedures.
• Research and respond to inquiries by Library JPA Governing Board and Operations Committee members.
• Research and compile a variety of informational or statistical material from sources both inside and outside the office; summarize such information as necessary.
• Provide information and resolve public complaints which regularly require the use of judgment and the interpretation and application of policies and procedures.
• Organize and attend executive meetings by preparing agendas and required informational materials.
• Create, review, and prepare a variety of documents for the JPA Governing Board and Operations Committee members, including policies, contracts, etc.
• Assist with the development and administration of the department's budget and annual reports; may prepare or maintain statistical, fiscal, or payroll information.
• Provide varied, responsible, and often confidential and administrative assistance to high-level management and other associated supervisory and professional staff.
• Organize and manage administrative files, including the implementation of a document management system and retention policies.
• Record and report meeting proceedings and JPA memos; prepare minutes and distribute information resulting from Governing Board and Operations Committee meetings and ensure compliance with public notice requirements.
• Conduct analytical studies of organizational, budgetary, administrative, or other areas for San Mateo County Libraries.
• Analyze data from multiple sources and present information in easy-to-understand and visually appealing formats.
• Collect and analyze library performance measures.
• Perform related duties as assigned. 

QUALIFICATIONS

Education and Experience:  Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is at least two years of executive assistant experience, including providing complex administrative support to management staff.
 
Knowledge, Skills, and Abilities: 

• Basic organizations and function of public agencies, including the role of Joint Powers Authorities, elected officials, governing boards, and appointed committees.
• Administrative principles and practices, including goal setting, project management, program implementation, and evaluation.
• Techniques for handling demanding situations with diplomacy and tact while working with library staff, government officials, and the public; including maintaining a positive public image under stressful situations.
• Interpret, apply, and explain complex policies and procedures using tact, discretion, initiative, and independent judgment within established guidelines.
• Maintain flexibility in a challenging and changing work environment.
• Establish and maintain effective, professional, and cooperative relationships with co-workers. Provide and promote a high level of public service.
• Record keeping, report preparation, filing methods, and records management techniques.
• Excellent communication skills including strong verbal and written skills.
• Excellent interpersonal and problem-solving skills.
• Strong analytic and research skills.
• Creativity, curiosity, and a sense of humor. 

APPLICATION/EXAMINATION

Anyone may apply. Current San Mateo County employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or term position prior to the final filing date will receive five points added to their final passing score on this examination.
 
Application materials will include a completed County Employment Application form, responses to the Supplemental Questionnaire, and a Cover Letter that you will attach to the Application.
 
In your cover letter please describe your interest in the position and why you desire to work for the San Mateo County Libraries.
 
The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application, responses to the supplemental questions, and the required cover letter. Candidates who pass the application screening will be invited to a panel interview (weight: 100%).  A written examination component may accompany the panel interview process.
 
Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.
 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply.
 
Recruitment Schedule (Tentative)
Final Date to Apply: January 27, 2021
Application Screenings: January 28 and 29, 2021
Civil Service Interviews: February 9 and/or 11, 2021
 
At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs.  

The County is proud to be an Equal Opportunity Employer.

Analyst: Chet Overstreet (01142021) - Administrative Assistant I/II - E029/E091

The City of Livermore is accepting applications for the position of Library Assistant.  If you possess the qualifications as described and would like to work for this amazing organization, submit your online application at cityoflivermore.net/jobs by 5 p.m. on Friday, January 22, 2021.

THE POSITION

Under general supervision, a Library Assistant plans, develops, operates, or leads a work unit of the library, such as circulation, cataloging, materials acquisition, youth services, and automated system; operates and maintains computerized library systems; communicates with library patrons; performs clerical and support functions; and performs other duties as assigned.

Examples of duties  include:

• Assists patrons in person and by telephone by providing information on library policies and services
• Provides information and responds to ready-reference questions
• Resolves complaints using tact and good judgment
• Operates a computerized circulation system to check-in and check-out library materials, monitor delinquent library materials and any associated fees, and place holds on library items for pick up
• Searches and catalogs library materials utilizing the library automated system
• Performs tasks using automated system modules and various manual and electronic ordering programs designed by vendors
• Plans and implements presentations for children, such as crafts and storytelling; maintains bibliographic records of library holdings
• Tracks encumbrances and expenditures; monitors computer operation and performance
• Creates and distributes printed reports and notices

San Mateo County Libraries is seeking qualified college students or continuing education professionals seeking a future with you education for the position of Big Lift Inspiring Summers Learning Facilitator Intern. 

The Position: Learning Facilitators will be responsible for leading implementation of our cutting-edge curriculum developed in partnership with the Center for Childhood Creativity and collaborating with the other staff in their classroom. Learning Facilitators will be responsible for establishing and maintaining an environment that embraces the growth mindset, actively facilitates open-ended, child directed projects with children, and looks for every opportunity to embrace and incorporate youth creativity.

Summer Learning Camps: The camps serve children reading below grade level in areas where the majority of youth qualify for free or reduced lunch. Full day camps build 21st century skills through hands-on learning experiences. Staff working intensively with enrolled youth will have the opportunity to make our community a stronger, healthier, and more equitable place. These summer learning experiences are a critical part of our County's strategy of dramatically reducing the number of youth who cannot read on grade level in 3rd grade. If you can't read proficiently in 3rd grade, you are at significant risk for a number of troubling outcomes, outcomes that disproportionately affect youth of color and socioeconomically disadvantaged youth. Help us change the world by inspiring youth with your love of learning, warmth, and by igniting problem-solving. Help us support youth in a summer program aimed to build confident youth who will have the benefit of high quality, cutting-edge learning experiences with caring and passionate adults.

Location: Big Lift Inspiring Summer Learning Facilitator Interns will be assigned to work at one of seven learning camps with children who will be entering kindergarten, first, second, or third grade in the Fall. The camps are located in South San Francisco, Daly City, East Palo Alto/Menlo Park,  Half Moon Bay, Pescadero, Redwood City, San Bruno, and South San Francisco.

Schedule: This 6 week internship will begin with 7-8 days of required training and will then continue with a 4 week assignment in one of our learning camps. The 4-week camp assignment will either be part-time [20-25 hours per week, 4-5 hours per day Monday-Friday] or full-time [35-40 hours per week, 7-8 hours per day Monday-Friday].

Health and Safety: San Mateo County Libraries is a CDC compliant workplace. Guidelines have been developed to ensure the health and safety of our staff and students and will be updated as needed in accordance with county and state rules.  

THE POSITION

The City of Dublin is seeking a Network Systems Coordinator to manage, administer, and secure the day-to-day network systems operations infrastructure; perform a variety of professional, technical and analytical tasks to support the network infrastructure, including but not limited to, data and voice communication systems. The Network Coordinator will also stay informed regarding modern technology, and provide recommendations, support and assistance to the CISO.  The person in this position must be fully competent to perform a wide range of information systems support and may be assigned to provide functional direction over systems support Staff. 

EXAMPLES OF DUTIES

The following key elements describe the basic duties and responsibilities of the position:

• In consultation with internal customers, analyze and evaluate existing information system operations and programs to identify, recommend, and implement new and modified automated systems;
• Perform analysis of local area networks (LAN) and wide area networks (WAN) systems;
• Install, maintain, and troubleshoot a variety of computer, network and auxiliary equipment such as servers, routers, switches, and related peripheral equipment;
• Manage, maintain, and secure public and private WiFi infrastructure.
• Maintain the City’s phone, VOIP, analog, and internet circuits information, monitoring, operations, and maintenance and replacement. Provide input on best practices for phone systems operations;
• Perform basic installations of cables, plugs, computer components and parts and related communication equipment;
• Coordinate and manage consultants, contract personnel, and vendors to perform upgrades and identify and resolve system and network problems or to accomplish specific technology related assignments;
• Implement proper change control and perform tests of the operation of new and modified configurations;
• Operate standard and specialized diagnostic programs to identify or resolve equipment and software problems;
• Coordinate and establish maintenance procedures and schedules;
• Properly document and maintain current documentation on the network infrastructure environment;
• Maintain records and install updates for existing equipment, systems, and programs;
• Based on best practices, establish schedules and complete the regular back up of system configurations;
• Maintain inventory listings and schematics of network systems, equipment, and communication lines;
• Provide support for the City’s telephone and data communication systems;
• Assist in planning and acquisition of technology enhancements related to the City networking and management information systems;
• May be assigned to participate on various internal or external committees and / or user groups.

The City is seeking an experienced technician who has a broad range of support skills to provide day to day computer/desktop support, end-point configuration and management, helpdesk support and management, and maintain and troubleshooting various systems hardware, software, and peripherals. Support to be provided via phone, email and internet, as well as physical workstations throughout the City.

Summary

Under the direction of the IS Operations & Support Assistant Manager this position develops, programs, implements, maintains, supports and troubleshoots NCPA’s Headquarters and Disaster Recovery database environments.  Ensures a reliable backend database infrastructure that is used with many custom in-house applications, including support for a real-time 24 x 7 wholesale electric utility operations. The Database Administrator is responsible for creating and maintaining databases, schemas, queries, users/groups and SQL scripts. Additionally, this position ensures system availability by monitoring system performance, patching, securing, backing up/restoring, and keeping documentation current.    

Classification Levels Duties and Responsibilities

• Level II: This classification has abilities to perform all the responsibilities of a Level I and has an advanced knowledge of database system concepts and integration with 3rd party systems.  Installs, configures, upgrades, and troubleshoots Database server software.  Helps design, script and automate SQL tasks to maintain a high availability environment.  Performs advanced troubleshooting to identify and correct technical problems. Provides support to customers to enhance custom SQL queries. Responsible for performing backup/restoration of databases on a routine basis. 
• Level III: This classification supports and maintains the Agency’s database infrastructure and related applications.  Administers all database objects, including but not limited to schemas, tables, clusters, indexes, and views.  Performs database re-organizations as needed to improve performance.  Performs impact analysis of changes to be made to database objects before implementing significant schema changes. Ensures security for all databases by creating roles and associated privileges.  Controls and monitors user access to databases.  This is the journey level position and is given minimal direction in job duties and responsibilities. 

Essential Duties and Responsibilities          

• Project management for Agency-wide or critical system implementations, including user requirements gathering, product evaluations, user acceptance testing, and rollout.     
• Conducts independent communications with user departments in a cooperative and professional manner
• Provides after-hours emergency system support as necessary.
• Travels to NCPA remote field sites, power plants, members and customers to provide support.
• Other duties may be assigned. 

Competencies                                            

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Is able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Is able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities.

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Is able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions and responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience         

• Level II: Bachelor Degree in Computer Science, Management Information Systems, Engineering or related field from an accredited institution; minimum three years related experience and/or training; or equivalent combination of education and experience.
             
• Level III: Bachelor Degree in Computer Science, Management Information Systems, Engineering or related field from an accredited institution; five years related experience and/or training; or equivalent combination of education and experience.
   

Language Skills                                                     

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information effectively and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills                                              

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability                                                 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills                                                    

• Experienced in the principles and technical methodologies related to the development, design, implementation, analysis and maintenance of computer applications related to database systems in a utility environment. Proficient in Microsoft Windows, Oracle Database, Microsoft SQL Server, SQL, PL/SQL, T-SQL, Oracle Enterprise Manager, SQL Developer, Toad, PowerShell, Batch/cmd scripting, SQL*Plus, RMAN, ASM, Oracle RAC, Clusterware and the Oracle Cluster Registry. Knowledge of Veeam, VMware, and Linux a plus.
   
• Knowledge of Disaster recovery, back-up and recovery, relational database theory, Windows system administration, Oracle standby databases, the Oracle optimizer and execution plans, troubleshooting and debugging, networking (TCP/IP), database security.

Certificates, Licenses, Registrations

California driver's license and insurance.

Other Skills and Abilities                                                  

Ability to write complex programs and develop detailed program specifications; analyze data and situations, reason logically and creatively, identify problems, draw valid conclusions, and develop effective solutions; apply creative thinking in the design and development of methods of processing data with electronic computers; establish and maintain cooperative working relationships with those contacted in the course of the work; communicate effectively verbally and in writing, and prepare effective reports.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit at a desk for long periods of time, and talk or hear.  Occasionally, the employee may be required to perform simple grasping and fine manipulation, use telephone, write or use a keyboard to communicate, crouch, crawl, reach and lift equipment up to 40 lbs.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather and must be able to walk on possibly uneven ground.  The noise level in the work environment is usually moderate.

EOE

The City of Pleasant Hill invites you to apply for the position of Information Systems Technician, Police Department (IS Technician). This classification is in the Information Technology (IT) Division and supports the Pleasant Hill Police Department, under the supervision of the Chief Technology Officer. The IS Technician is expected to perform a variety of duties which include, but are not limited to: computer hardware and software customer support; maintaining telecommunication systems; customer support services including training; providing project support for new and modified systems; installing and configuring desktop computers and related peripheral equipment; and performing other related work as required.

EXAMPLES OF ESSENTIAL FUNCTIONS

• Install and configure desktop computers, printers, and other desktop peripherals; install and support various software and train customers in the use of hardware and software.
• Deploy and support laptop computers and mobile data terminals in police vehicles, set up and train customers in their use.
• Support and troubleshoot current desktop operating systems; perform basic diagnostic testing; analyze root cause of problem and develop long-term solutions; identify and report network problems to the proper network areas; and perform preventative maintenance as needed.
• Analyze failed equipment and perform repairs or return equipment to vendor; review and test vendor repairs.
• Provide technical support in diagnosing and solving problems by phone or remote access; respond to help desk trouble tickets according to urgency and priority levels; log calls into help desk database and use helpdesk software.
• Participate in projects related to computer deployment, software and hardware procurement, or hardware consolidation.
• Develop documentation and standard operating procedures as they relate to assignment.
• Deploy and support communications devices such as smartphones and handheld radios.
• Monitor day-to-day computer operations and resolve operational problems, ensure that all systems are on-line and functional.
• Coordinate, supervise, and assist vendors implementing various technical projects at the police department.
• Keep informed regarding developments in computer technology and related software; distribute pertinent information to end users.
• Establish positive working relationships with representatives of community organizations, state/local agencies and associations, City staff and the public.

ABILITY TO

• Troubleshoot, analyze and resolve computer and network hardware and software problems.
• Conceptualize user information needs and problems; understand departmental operations and identify improvements to enhance productivity.
• Set priorities and meet critical deadlines.
• Communicate effectively, orally and in writing; convey technical concepts to non-technical users.
• Establish effective working relationships in coordinating computer activities and resolving problems.
• Work independently with occasional supervision.
• Train and instruct users as needed.
• Maintain confidentiality as necessary.
• Work weekends or evenings, as required.

KNOWLEDGE OF

• Principles and practices of information technology.
• Personal computers, including hardware/software and related peripheral equipment.
• Best Information Technology security practices.
• Active Directory structure and functions.
• Microsoft Windows operating systems.
• Servers, server operations, and operating systems.
• Networking and telecommunications principles and concepts.
• Modern office equipment and procedures.
• Customer service principles.

EXPERIENCE AND EDUCATION:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and experience would be:

      Experience:

• Five years of progressively responsible employment in computer operations, troubleshooting and repair. Experience with networking and computers is essential. Experience supporting a public safety department is highly desirable.

      Education:

• Completion of an Associate of Arts degree in Computer Science, Information Technology or related field. Completion of an accredited computer training school will be considered in lieu of an Associates of Arts degree.

SPECIAL REQUIREMENTS:

Network certification is highly desirable. Possession of a Class C California Driver’s License and ability to maintain a good driving record. The ability to pass an extensive pre-employment background check including a polygraph examination is required.               

APPLICATION

Applications must be received by 5:00 p.m. on Friday, January 29, 2021. Applications are only accepted online at www.calopps.org.    Resumes will not be accepted in lieu of a City employment application. 

SELECTION

The most qualified candidates will be invited for an oral board interview, based on background and experience as evidenced by their applications. A written test may be administered.  To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member.

IMMIGRATION REFORM AND CONTROL ACT

To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

EQUAL OPPORTUNITY EMPLOYER

The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of 1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department.

Applications accepted until Tuesday, January 19, 2021

Interviews: February 9, 2021

Resumes are not accepted in lieu of completing a city application.

DEFINITION

Under general supervision of the Director of Finance and Administrative Services, defines, configures, administers, and maintains the City’s computer network. Functional areas include Wide Area Network (ISP relations, DNS, DHCP, remote links, router selection and configuration, storage, firewall/security, Virtual Private Network, Microsoft Azure administration, Office 365 and Exchange online administration) and Local Area Network (layer 2/3 switch selection and configuration, Microsoft Active Directory domain administration, ADFS administration, and backup/restore strategy), supervises the work of Network Administrator(s), and performs other duties as assigned.

EXAMPLES OF DUTIES

Works closely with Finance department managers in the high-level administration and strategy design/implementation of the City’s computer network. Takes ownership of projects, to include hardware selection and configuration, security definitions and implementation, and Windows domain administration. Configures the network for optimal performance. Researches, defines, recommends, and manages VPN strategy, upgrades/additions to server farm, and server-based software upgrades and installations. Refines Windows domain security model, group policy, and backup/restore strategy.

MINIMUM QUALIFICATIONS

Knowledge of:  Network design, architecture, and topology; TCP/IP and other networking protocols, as well as the OSI model; Hardware configuration, to include routers, switches, and Windows-based servers and workstations; Firewall and VPN solutions; Web server administration; Microsoft Windows Server operating systems, including Hyper-V; Microsoft SQL Server; Azure Environment; Network storage and backup/restore strategies; Automated task definition and scheduling; and, event log analysis.

Ability to:  Apply current industry-standard technology toward the administration of the City’s network; provide broad and narrow analyses of network systems and recommend improvements; manage multiple tasks and projects simultaneously; communicate effectively orally and in writing; document current status and progression of network systems; provide mentorship and occasional supervision to Network Administrator(s); assist in training of team members and the user community; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience:  Minimum of six years of full-time, increasingly responsible experience in network and systems administration.

Education:  High school graduation or equivalent. Graduation from college or university with emphasis in Information Technology or related field, along with any applicable industry certifications, is desirable.

License:   Possession of a valid Class C California Drivers License.

Sonoma County Library

Announces an Employment Opportunity

DEPUTY LIBRARY DIRECTOR- ROHNERT PARK HEADQUARTERS

40 HOURS PER WEEK – FULL TIME

The Deputy Library Director position oversees, directs, and participates in all activities of the Library’s operations, including short- and long-term planning as well as development and administration of departmental policies, procedures, and services; Provides assistance to the Library Director in a variety of administrative, coordinative, analytical, and liaison capacities. The incumbent is accountable for accomplishing departmental planning and operational goals and objectives, and for furthering Library goals and objectives within general policy guidelines.

THE POSITION:

Please see the attached job specifications for full details about this position.

TYPICAL TASKS include, but are not limited to:

• Assumes management responsibilities as assigned by the Library Director. This encompasses Library programs, services, and activities including Adult Services, Youth Services, Collection Services, Branch Services, Information Technology, and Facilities;
• Plans and directs public services, support services, and other library functions; ensures Library operations are running effectively and efficiently.
• Develops, directs, coordinates, monitors, and ensures the implementation of strategic plans, goals, objectives, policies, procedures, priorities, and work standards for the Library, in conjunction with the Library Director.

Knowledge of:

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and supervision of staff, either directly or through subordinate levels of supervision.
• Principles and practices of strategic plan development, budget administration, contract management and collective bargaining and working in a union environment.

Ability to:

• Develop and implement goals, objectives, practices, policies, procedures, and work standards.
• Provide administrative and professional leadership for the Library.
• Prepare and administer budgets; allocate limited resources and achieve maximum public benefit in a cost-effective manner.

MINIMUM QUALIFICATIONS:

Education and Experience: Master’s degree in Library and Information Science (MLIS) or Master’s degree in Library Science (MLS) from an accredited college or university, and seven (7) years of increasingly responsible professional library experience in a management or leadership capacity, including three (3) years of experience supervising professional staff.

Licenses and Certifications:

Possession of a valid California Driver’s License, to be maintained throughout employment.

SALARY RANGE:               $130,977.60 - $163,571.20 annually 

CLOSING DATE:                Open until filled- First Review on January 4, 2021 at 5:00 PM  

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library

to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Resumes will not substitute for a completed application.

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

RECRUITING PROTOCOL IN RESPONSE TO CORONAVIRUS COVID-19:

Pursuant to California Governor Newsom’s Executive Order N-29-20 issued on March 17, 2020, and all applicable COVID 19 Shelter in Place Orders issued by the Sonoma County Health Officer, the recruiting process including interviews, testing, etc. will be held via teleconference or online, if  possible, unless changes occur in the state and/or county health order.

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

Sonoma County Library values diversity, empowerment, community, unity, kindness, connection, and equity. We are committed to diversity and inclusion in the recruiting and hiring of staff.

DEPUTY LIBRARY DIRECTOR
Non-Represented

DEFINITION

Under administrative direction, plans, organizes, manages, and provides administrative direction and oversight for functions and activities of the Library including Public Services, Facilities, Collection Services, and Information Technology; helps formulate Library policies, goals, and directives; coordinates assigned activities and fosters cooperative working relationships within Divisions and with partner agencies, officials, community groups, and various private and public groups; provides highly responsible and complex professional assistance to the Library Director in areas of expertise; serves as acting Library Director in his or her absence; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

Receives administrative direction from the Library Director. Exercises direct supervision over division managers and administrative support staff.

DISTINGUISHING CHARACTERISTICS

This position oversees, directs, and participates in all activities of the Library’s operations, including short- and long-term planning as well as development and administration of departmental policies, procedures, and services. This position provides assistance to the Library Director in a variety of administrative, coordinative, analytical, and liaison capacities. Successful performance of the work requires knowledge of public policy, Library functions, and activities, including the role of the Library Commission, Library Advisory Boards (LABs), and Friends of the Library groups, and the ability to develop, oversee, and implement projects and programs in a variety of areas. Responsibilities include coordinating and overseeing the complex and varied activities of the Library. The incumbent is accountable for accomplishing departmental planning and operational goals and objectives, and for furthering Library goals and objectives within general policy guidelines.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.

• Assumes management responsibilities as assigned by the Library Director. This encompasses Library programs, services, and activities including Adult Services, Youth Services, Collection Services, Branch Services, Information Technology, and Facilities;
• Plans and directs public services, support services, and other library functions; ensures Library operations are running effectively and efficiently.
• Develops, directs, coordinates, monitors, and ensures the implementation of strategic plans, goals, objectives, policies, procedures, priorities, and work standards for the Library, in conjunction with the Library Director.
• Establishes, in conjunction with the Library Director and CFO, appropriate budget, service, and staffing levels.
• Participates in the development and administration of the Library’s budget; directs the monitoring of and approves expenditures; directs and implements budgetary adjustments as necessary; coordinates acquisition and administration of grants.
• Selects, trains, motivates, and directs Library personnel; strives to create a positive work environment for staff; evaluates and reviews work for acceptability and conformance with department standards, including program and project priorities and performance evaluations; works with employees to correct deficiencies; evaluates staff training needs and recommends training and professional growth opportunities; recommends disciplinary action, in coordination with the Human Resources Manager; approves personnel changes; responds to staff questions and concerns.
• Contributes to the overall quality of the Library’s service by developing, reviewing, and implementing policies and procedures to meet legal requirements and Library needs; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems, and internal reporting relationships; identifies best practices and opportunities for improvement; directs the implementation of change.
• Oversees all aspects of collection development including, but not limited to, oversight of selectors, analysis of data to determine needs, weeding and replacement strategies, development of standards, and purchases of library materials.
• Coordinates programs and desk activities to meet current and future needs of the community; evaluates the effectiveness of Library programs and services.
• Represents the Library to elected officials and outside agencies; explains and interprets departmental programs, policies, and activities; negotiates and resolves significant and controversial issues.
• Conducts a variety of departmental organizational and operational studies and investigations; recommends modifications to programs, policies, and procedures as appropriate; performs facilities planning functions.
• Negotiates contracts and agreements with library vendors; coordinates with department representatives to determine Library needs and requirements for contractual services; oversees work performed by vendors.
• Attends, participates in, and makes presentations at meetings of the Library Commission, LABs, Friends of the Library, and a wide variety of committees, boards, and commissions.
• Attends and participates in professional group meetings, conferences, and other functions; stays abreast of new trends and innovations in the field of library operations and services; evaluates trends and makes recommendations to modify Library processes and procedures accordingly.
• Prepares, reviews, and presents staff reports, various management and information updates, and reports on special projects as assigned.
• Responds to inquiries and complaints from library patrons, community members, and the general public; assists with resolutions and alternative recommendations; greets and assists internal and external customers in a friendly, prompt, and accessible manner; creates positive experiences for library patrons by effectively and efficiently performing tasks; presents a positive image of the library in attitude, communications, and appearance while performing duties in both public and staff areas.
• Serves as a spokesperson for the Library at a variety of community events, meetings, and other public relations activities; advocates for the Library in the community; makes presentations to and works with community members regarding Library services; participates in and develops outreach efforts.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and supervision of staff, either directly or through subordinate levels of supervision.
• Principles and practices of leadership.
• Principles and techniques for working with groups and fostering effective team interaction and teamwork.
• Principles and practices of strategic plan development.
• Principles and practices of budget administration.
• Principles and practices of contract management.
• Principles and practices of collective bargaining and working in a union environment.
• Principles, practices, and procedures of public administration in a municipal setting.
• Functions, authority, responsibilities, and limitations of an appointed governing commission.
• Current library administration principles, organization, and procedures.
• Information technology related to the delivery of library services.
• Principles of change management.
• Theory, principles, and practices of modern library management including collection development and technical services.
• Methods and techniques of developing technical and administrative reports and business correspondence.
• Research methods and techniques.
• Federal, State, and local laws, codes, and regulations relevant to assigned areas of responsibility.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Develop and implement goals, objectives, practices, policies, procedures, and work standards.
• Provide administrative and professional leadership for the Library.
• Prepare and administer budgets; allocate limited resources and achieve maximum public benefit in a cost-effective manner.
• Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
• Plan, organize, direct, and coordinate the work of management, supervisory, professional, technical, and administrative support personnel; delegate authority and responsibility.
• Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and constructive manner.
• Negotiate with union representatives in the development and implementation of a Memorandum of Understanding; Meet and Confer over issues as they arise to ensure a safe and productive working environment.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Apply common sense and logic in decision-making.
• Gain cooperation through discussion and persuasion.
• Effectively manage workplace diversity issues in a diverse organization; understand, celebrate, and serve diverse groups of people.
• Foster a culture that encourages innovation.
• Assume responsibility for maintaining a safe working environment.
• Commit to the principles of intellectual freedom and equal access.
• Initiate, recommend, and carry out personnel actions.
• Hold self and others to the highest level of accountability.
• Maintain a personal commitment to providing exceptional public service.
• Prepare and deliver effective presentations before community groups, Library Commission, committees, and Library staff.
• Effectively represent the Library in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Direct the establishment of filing, record keeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

QUALIFICATIONS

Education and Experience:

Education: Master’s degree in Library and Information Science (MLIS) or Master’s degree in Library Science (MLS) from an accredited college or university, and

Experience: Seven (7) years of increasingly responsible professional library experience in a management or leadership capacity, including three (3) years of experience supervising professional staff.

Licenses and Certifications:

Possession of a valid California Driver’s License, to be maintained throughout employment.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; the ability to operate a motor vehicle and to visit various branches and meeting sites. This classification primarily works indoors and requires movement between work areas. Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Positions in this classification occasionally lift and carry reports, records, and materials that typically weigh up to twenty-five (25) pounds.

ENVIRONMENTAL ELEMENTS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

Occasional participation in work activities, meetings, and events outside of the regular work schedule is expected of this position.