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DEPUTY SHERIFF

CLOSE DATE: Tuesday, March 17th, 2020

SALARY RANGE:

$27.38-$33.27  Per Hour   

INCENTIVE PAY:

POST Certificate or Degree: 5% - Intermediate or BA or BS, 10% - Advanced or MA or MS, 15% -Supervisory or Ph.D.

OTHER PAY:

5% - Holiday Pay
$0.40 per hour – Uniform Allowance
$0.50 per hour – Bi-Lingual Pay

FINAL FILING DATE:
A complete application packet must be received in the Glenn County Personnel Department by 5:00 P.M., Tuesday, March 17th, 2020
 

THE POSITION
The Deputy Sheriff position performs a variety of responsible law enforcement and crime prevention work, including patrolling assigned areas, answering calls and complaints, investigating crimes, serving civil papers, and providing courtroom security; to enforce all federal and state laws and local ordinances related to public safety and welfare at the Glenn County Sheriff’s Office throughout Glenn County. This position is scheduled for forty (40) hours per week with a rotating schedule. This recruitment may be used to establish a list to fill future vacancies for the next six (6) months.

TRAINING AND EXPERIENCE
Experience:            Some law enforcement experience is desirable

Training:            High school diploma or GED equivalent

License or Certificate:     Possession of an appropriate valid California driver’s license.  Possession of P.O.S.T. Basic Certificate or enrollment in POST Academy.

All applicants are encouraged to review a detailed job description available at http://www.countyofglenn.net/dept/personnel/job-opportunities/job-descriptions and apply only if they clearly meet the Minimum Qualifications for the position.

APPLICANT INSTRUCTIONS/INFORMATION - A COMPLETE APPLICATION PACKET MUST INCLUDE:
*     A Glenn County Employment Application        *    Résumé
*     Transcripts and/or Certificates                     *    Cover Letter
*    P.O.S.T. Certificate                                *    GCPER 44/Conviction Form

It is the responsibility of the applicant to ensure applications are received at the Glenn County Personnel Office by 5:00 P.M., Tuesday, March 17, 2020
GLENN COUNTY EMPLOYMENT APPLICATION:  Application forms must be filled out completely; please do not include “refer to resume” on the application. All statements made on the application are subject to investigation and verification. A separate application must be filed for each position.
Application forms may be completed on CalOpps.org or obtained from and returned to:
GLENN COUNTY PERSONNEL DEPARTMENT
525 W. Sycamore Street, Willows, CA  95988
Telephone (530) 934-6451 – Fax (530) 934-6452
TDD – No Voice (530) 934-6444
Website: www.countyofglenn.net

RESIDENCE REQUIREMENTS: There is no residence requirement except certain positions may require the employee to reside within a reasonable commuting distance.
TRAVEL AND RELATED EXPENSES: Glenn County does not reimburse applicants for any travel or related expenses incurred in connection with applying for employment.
VETERAN’S PREFERENCE POINTS: Applicants wishing to claim veterans' preference points for an open, non-promotional examination must attach a copy of their DD2l4 to their application at the time of submission. Submissions after the final filing date will not be accepted.
MEDICAL EXAMINATION: Applicants may be required to pass a medical examination and fingerprinting as a condition of employment or promotion. Medical exams may include a fitness exam and a drug & alcohol screen.
LICENSE OR CERTIFICATE: Possession of, or ability to obtain, an appropriate valid California driver’s license. See Training and Experience for any additional required license or certification.
DEGREE OR CERTIFICATIONS: Copies of all required degrees and/or certifications, as outlined in the job description, must be provided.  Please include copies of all required educational degrees beyond high school and special requirement documents such as certificates, licensures, etc. in your job application packet.
SELECTION PROCESS:  The selection process may consist of an application evaluation, oral examination, written exam and fingerprinting process. The most qualified applicants will be invited to participate in an interview wherein their qualifications for this position will be reviewed in more detail. Additional testing may be applicable. If you are selected for an interview, you will automatically be contacted.
Eligible lists are used for Full-Time (40 hrs./wk. with benefits), Part-Time (20-39 hrs./wk. with benefits), and Public Service employee (PSE) temporary (limited benefits).
 

Sonoma County Library

Announces an Employment Opportunity

LIBRARIAN III – HISTORY & GENEALOGY- SANTA ROSA

40 HOURS PER WEEK – FULL TIME

Sonoma County Library’s History & Genealogy Library provides specialized resources to the community, with a commitment to preserve the region’s history and culture.  The Librarian III serves as the subject matter expert in this highly-specialized field and directs a team of professional and para-professional staff in outreach, programming, processing, and managing special collections.

The ideal candidate will have specialized knowledge, experience and expertise in genealogy, local history, archives and special collections.  Please fill out the Supplemental Questionnaire as part of the application process. 

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general supervision, this full-time, benefited position oversees the History & Genealogy Library, supervising its staff, providing countywide leadership in a highly-specialized are of expertise, assisting patrons, managing the special local history and genealogy collections/archival materials, developing programs and services, conducting outreach, etc.

TYPICAL TASKS include, but are not limited to:

• Provides countywide leadership in a designated area of specialized expertise such as special collections, archives management, and cataloging. 
• Participates in budget preparation and administration; prepares cost estimates for budget recommendations; submits justifications for budget items; monitors and controls expenditures; performs grant-writing activities for assigned specialized area.
• Manages special collections of multi-media resources for an assigned area of the Library by reviewing, selecting and recommending the deselection of library materials in a variety of formats, including digital collections and resources; reviews and analyzes collection use; recommends books and materials for purchase based on patron needs.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs to remain knowledgeable in technological advances that impact library services, cataloging practices for all media, including digital resources, and in current and emerging metadata standards, and publishing industry and library material distribution systems.
• Represents the department at professional meetings as required.

MINIMUM QUALIFICATIONS:

Education and Experience: Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university; four (4) years of experience as a professional librarian. Must have a valid California driver’s license. Knowledge of the principles and techniques of archival practice, as well as special subject knowledge in areas such as the wine industry, genealogy, and Sonoma County history, highly preferred.

SALARY RANGE:               Librarian III - $37.60/hour to $46.96/hour

CLOSING DATE:                5:00 pm, Friday, March 6, 2020

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply. Applications must be complete and submitted by the final filing date in order to be considered. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application.

The application process may contain one or more of the following steps: a supplemental application,

written test(s), skills assessment(s), and/or oral examination(s).

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur

during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

LIBRARIAN III

                                                                     Represented

Definition

Under general supervision, provides excellent customer service, performs work of considerable difficulty, managing a highly specialized library assignment or system-wide program/support service, develops and participates in the full range of routine to complex professional, technical and/or direct library services to the community, including development of programs and services for target audiences; individual assignments may include responsibilities for specialized support services of a system-wide nature requiring particular expertise; identifies current community needs and projects future needs; participates in and makes recommendations for improving library services; and performs related work as required.

Receives general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  Provides supervision to professional, technical, and paraprofessional staff and volunteers. 

Class Characteristics

This is the advanced journey-level class in the professional Librarian series.  Incumbents fill a highly specialized library assignment that requires substantial specialized skills and experience. Incumbents are expected to function independently and exercise independent judgment, tact, and initiative in their involvement with programs, projects, or technical assignments.  Incumbents lead projects and programs within their area of specialty.  At this level, input regarding change to policy or Library-wide procedure may be given in the form of recommendations to management.  Responsibilities include planning, coordinating, and implementing library services and programs.  Individual assignments within this class may include the management and performance of reference, collection development and management, and/or cataloging.  Incumbents may assist and participate in the evaluation, selection, acquisition, retention, and special handling of various library materials.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  The Librarian III is distinguished from Librarian IV in that the latter is assigned responsibility for policy oversight and ultimate overall authority for an entire and major system-wide function, and serves as a member of the Library Management Team.  It is further distinguished from Branch Manager in that the latter has administrative responsibility for a full library branch facility and operation.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provides countywide leadership in a designated area of specialized expertise such as special collections, archives management, cataloging, and/or large units of the Central Library. 
• Participates in budget preparation and administration; prepares cost estimates for budget recommendations; submits justifications for budget items; monitors and controls expenditures; performs grant-writing activities for assigned specialized area.
• Participates in the selection, direction and supervision of staff; assigns and schedules work and evaluates staff performance. 
• Develops, implements, and evaluates services and programs in a designated area.
• Provides assistance to and advises patrons, including children, young adults, adults, and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources; assists with digital downloads.
• Answers readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Manages special collections of multi-media resources for an assigned area of the Library by reviewing, selecting and recommending the deselection of library materials in a variety of formats, including digital collections and resources; reviews and analyzes collection use; recommends books and materials for purchase based on patron needs.
• Performs outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections to generate public support for library and fundraising efforts; serves as a liaison to support groups; makes and maintains positive ongoing relationships with external groups in order to identify community needs and enhance public service; takes the lead in anticipating changes in community needs and changing technology and information services, and plans how to address needs and implement changes..
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials, including government documents, maps, and pamphlets.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Acts as the Person-in-Charge in the absence of the Division Manager, Central Branch Manager, Branch Manager, or other management staff member, including making responsible and appropriate decisions based upon patron and branch or unit needs.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs to remain knowledgeable in technological advances that impact library services, cataloging practices for all media, including digital resources, and in current and emerging metadata standards, and publishing industry and library material distribution systems.
• Represents the department at professional meetings as required.
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Principles, techniques, and practices of staff supervision, training, and performance evaluation; program development and administration; principles and practices of budget preparation and administration.
• Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.
• Techniques and practices of adult and children’s services, including provision of reader’s advisory services.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices and techniques of public relations, community outreach, and service promotion.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.
• Library services and available resources.
• Techniques for promoting and publicizing library services, programs, and events.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Library in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Depending on assignment, in addition to the above:

• Principles and techniques of archival practice.
• Special subject knowledge in areas such as the wine industry, genealogy, and Sonoma County history.

Ability to:

• Serve as the subject expert in a highly specialized field.
• Hire, train, supervise, motivate, and evaluate assigned staff.
• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and participate in collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university; four (4) years of experience as a professional librarian.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

May be required to work flexible schedules including evenings and weekends.

Sonoma County Library

Announces an Employment Opportunity

LIBRARY SPECIALIST – RECEPTION – ROHNERT PARK HEADQUARTERS

40 HOURS PER WEEK – FULL TIME

This position has a fixed (non-flexible) schedule of Monday – Friday from 8am – 5pm with a 1-hour lunch, while our Headquarters building is open to the public.

Please fill out the Supplemental Questionnaire as part of the application process.

THE POSITION:

Please see the attached job specifications for full details about this position.

TYPICAL DUTIES include, but are not limited to:

 Administrative / Reception duties:

• Open and close the front door of Headquarters (HQ) on time daily
• Professionally answer incoming phone calls to Library Headquarters (these can be anything from Library patrons, cold calls from vendors, quick transfers, etc). Excellent customer service skills are required and a broad knowledge of all Library operations and personnel is helpful in transferring callers to the right person, branch, or department.
• Greet and direct visitors, monitor the public entrance to HQ, maintain a safe and secure Reception area, and present a welcoming presence
• Print and post hard copies each morning of the scheduled meetings and trainings for the two HQ meeting rooms
• Print and post Commission meeting agendas to front door of HQ
• Collect and return materials belonging to schools back to the Sonoma County Office of Education
• Unpack and organize government documents that are received in the mail

Collection Services duties:

• Check-in new periodicals daily using the Serials module of Horizon, including printing and applying labels, barcodes, etc.
• Place purchase orders for new books and materials daily using the Acquisitions module of Horizon
• Receive, barcode and label comics for each branch
• Apply and encode RFID tags
• Receive and invoice shelf ready materials in the Acquisitions module of Horizon
• Work on special projects for the Cataloging Department as time allows
• Work on other miscellaneous projects relating to Collection Services functions or other HQ departments and admin managers as needed

MINIMUM QUALIFICATIONS: Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

WORKING CONDITIONS:

Incumbent will perform repetitive arm/hand movements using a keyboard and mouse, and will grasp/handle materials that weigh up to and occasionally more than 25 pounds. Incumbent will push wheeled carts weighing up to or occasionally more than 100 pounds.

SALARY RANGE:               $23.51/hour to $29.37/hour plus benefits

CLOSING DATE:                5:00 pm, Friday, March 6, 2020

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

OCTOBER 2015

                     Revised: JULY 2019

      FLSA: NON-EXEMPT

LIBRARY SPECIALIST

Represented

Definition

Provides excellent customer service, performs a variety of clerical and technical library work related to materials support, circulation activities, and direct customer service within the Public Services Division; performs basic activities in acquisitions and processing, cataloging, and/or inter-library loan within the Collection Services Division according to defined procedures; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

This class works under general supervision, by a Supervising Library Specialist, Branch Manager, or other Librarian classification, wherein the assigned duties require the exercise of judgment or choice among pre-established actions, sometimes without clear precedents, but with concern for the consequences of the action. The employee may or may not work in close proximity to his/her supervisor. At the Public Services level, the employee may provide branch specific assistance to volunteers, Library Aides, and other inexperienced staff. At the Collection Services level, the employee may provide work direction and assistance to volunteers, Library Aides and other inexperienced staff in specific area of function.

Class Characteristics          

This is the journey-level materials support and customer service class in the clerical and technical library support series, assigned responsibility for the full range of circulation or collection services activities, including direct patron support and routine ordering, receiving, cataloging, and processing tasks.  Incumbents advise patrons of library policies, procedures, and services, resolve customer issues within established policies, and provide basic technological and reference support to customers.  Responsibilities also include assisting and training patrons on self-service equipment, answering routine directional and informational questions, and referring the more difficult technical or involved questions to appropriate paraprofessional or professional library staff. 

At this level, incumbents work independently within identified parameters and resolve problems of diverse scope where analysis requires evaluation of identifiable factors.  Maintaining confidentiality and security of patron accounts is an important part of the position.  Performance expectations include the application of broad job knowledge in performance of the full range of responsibilities within the classification.  This classification also performs shelving work and incumbents may provide general administrative and clerical support as needed.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

All Assigned Areas:

• Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
• Performs other duties as assigned.

Public Services Assignments:

• Uses a computer to enter and retrieve information, locate library materials, and charge and discharge materials.
• Registers patrons, enters patron information into library database, and issues new and replacement library cards; updates patron records and accounts.
• Answers patron questions about library accounts; resolves patron account issues and circulation problems such as partial returns, claims returned, and damaged and lost items
• Informs patron of and advises patrons on library policies, procedures, operations and services in person and over the telephone; interprets circulation policies and procedures to the public
• Demonstrates and provides basic assistance in using library technology equipment including self-service checkout machines, public computers, copy machines and microfilm readers; refers more technically advanced questions and demonstrations to appropriate staff
• Provides assistance to patrons by answering basic questions about the location of general sections of the library collection; refers patrons to the appropriate library staff, desks and departments
• May provide basic reference (i.e. informational and directional) in person or on the telephone using the online catalog, library databases, and other immediately available resources to assist in the location of specific items
• Levies and collects fines and payments for lost, damaged and overdue materials; may waive fines and fees to a certain amount, and refers fine waiver questions and requests for larger amounts to a supervisor or manager.
• Carries out hold list responsibilities, fills hold requests; searches shelves for holds, scans items into the automated computer system and prints hold slips; maintains hold shelves.
• Carries out other responsibilities pertinent to computer generated reports and searches, including searches for trace, missing and lost items.
• Balances cash drawers and vending machine monies, and prepares deposits for the Budget and Finance Department.
• Retrieves, gathers, checks in, and organizes, sorts, routes and shelves materials
• May collect, receive, and process returned materials using a sorting machine.
• Ensures library material is in proper order and appearance (e.g. shelf facing).
• Sorts book and media delivered from other locations according to their branch stickers or patron hold/request slips; prepares materials for delivery to other branches and library systems.
• Keeps library premises clean and in good order, collects loose books and materials, and performs item counting and sorting.
• Keeps magazines, periodicals, newspapers, telephone books, and other materials current and available for the public
• Refers more professionally advanced reference questions to appropriate library staff.
• Searches for and corrects sorting errors on bookshelves; relocates library materials as required
• Notifies management and/or security of issues related to public and/or safety.
• Cleans, mends, and repairs library materials according to effective conservation techniques within branch parameters; replaces bar codes, radio-frequency identification (RFID) tags and other identification as necessary.
• Orders supplies, distributes mail and prepares outgoing mail.
• May perform minor and routine maintenance on copy machines or computers.
• Maintains and processes various files, records, and reports; may perform other clerical and general office support tasks.

Collection Services Assignments – All:

• Uses a computer and the Integrated Library System (ILS) to enter and retrieve information, record statistics, perform basic circulation functions, to locate library materials and/or to route processed materials to appropriate branches.
• Applies and encodes radio-frequency identification (RFID) tags.
• Accurately prints and applies bibliographic labels and spine labels.

• Processes new and current books, materials, periodicals, and gifts.
• Prepares materials for placement into circulation by covering books, applying appropriate labels, stickers, and other identifying materials.
• May be assigned to staff the Reception Desk at Library Headquarters; greets and directs visitors, monitors the public entrance of Headquarters; answers and transfers incoming phone calls to administration.

Acquisitions Assignments:

• Places orders for new books and materials in all formats; creates purchase orders in the Integrated Library System (ILS); receives and enters invoices into ILS; files invoices.
• Receives and organizes shipments of library materials; opens boxes and unpacks contents; verifies that contents of shipment match packing slip; inspects condition of materials.
• Communicates with external vendors; reports shortages, damaged items and other discrepancies to the appropriate vendor.
• Places orders for departmental supplies; distributes supplies to vendors and branches as needed.
• Manages Book Club inventory for the system; compiles annual calendar of book discussion group meetings; distributes books to branches.
• Oversees inventory, distribution to branches, and restocking of community resources.
• Opens, organizes and date stamps magazines, newspapers and microfilm received in the mail; review periodicals for damage and requests replacement issues from vendor; checks in periodical issues in the ILS; prints and applies periodical labels and barcodes; makes changes to serial control records and prediction patterns as needed; distributes periodicals to branches.

Cataloging Assignments:

• Accurately performs copy cataloging; searches for and verifies the correct catalog entry; edits catalog records according to local procedures; verifies call numbers according to established standards and guidelines.
• Reviews vendor-provided MARC records for accuracy; makes corrections as needed; maintains accurate bibliographic records and call numbers.
• Sorts and distributes incoming materials to the appropriate department.
• Prepares material from special collections for mending, binding, archival housing, and processing based on current standards and techniques for preservation and conservation; operates bindery machine.
• Monitors Cataloging email account for change requests, corrections, inquiries, and potential projects; makes changes and corrections; updates information when making reassignments and changes in the ILS; interfaces with all branches and levels of staff regarding cataloging changes.
• Participates and assists with one-time special projects such as retrospective call number changes, relabeling projects, and preparing, linking and uploading records for digital collections.

Interlibrary Loan Assignments:

• Processes incoming and outgoing Interlibrary Loan material.
• Receives and opens Interlibrary Loan materials from other library systems in the mail; processes for distribution to branches.
• Processes returns of Interlibrary Loan material from branches and from other library systems
• Processes and packages library materials to mail to other library systems.
• Sorts mail; distributes mail; uses postage machine to print postage and prepare outgoing mail.

Qualifications

Knowledge of:

• Core library operating principles, including confidentiality of customer information, freedom of information, and intellectual freedom.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff.

• Alphabetic and numeric systems for classifying and organizing library materials.
• Standard library practices and procedures including circulation.
• Applications of automated library systems.
• Principles, practices, and techniques of effectively dealing with the public and public relations.

• Library classification, cataloging, and bibliographic terminology.

• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.

• Basic record keeping principles and procedures.
• Basic principles and practices of data collection and report preparation.
• Basic arithmetic principles and cash handling.
• Modern office practices, methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Basic training principles.

Ability to:

• Maintain accurate logs, records, and basic written records of work performed.
• Inspect the work of staff and volunteers; maintain established quality control standards; train staff in proper work procedures within defined guidelines.
• Identify and implement effective course of action to complete assigned work.

• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.

• Operate modern office equipment including computer equipment and specialized library services software applications programs.

• Organize own work, set priorities, and meet critical time deadlines.

• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials.  Employees may be required to either sit or stand for prolonged periods of time.  Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.

Environmental Elements

Employees primarily work in an office/library environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Employees in assignments providing direct assistance to the public can expect to have rare, occasional, or frequent interaction with abrasive, disruptive, and/or disorderly members of the community. 

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Sonoma County Library

Announces an Employment Opportunity

ACCOUNTING COORDINATOR – BUDGET AND FINANCE-

ROHNERT PARK HEADQUARTERS

40 HOURS PER WEEK – FULL TIME

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general supervision, provides excellent customer service, performs a variety of technical, accounting, and administrative duties to support Library financial functions such as payroll administration or processing accounts receivable and accounts payable; uses accounting software to maintain accurate records of financial transactions; performs financial reconciliations and prepares reports; and performs related duties as required.

TYPICAL TASKS include, but are not limited to:

• Performs responsible accounting, financial and/or budgetary document processing within specified procedural guidelines.
• Assists customers, departments, and employees by providing answers and information regarding specific account information, discrepancies, and/or general accounting procedures.
• Processes accounts payable; assigns purchase numbers; reviews invoices and receiving reports for accuracy and appropriate authorization; ensures that funds are budgeted and available and prepares documentation required for payment.
• Receives and balances receipts; allocates revenue to proper cost centers and trust accounts and posts revenue daily; prepares deposits and journal entries.
• May assume other accounting, administrative, or customer service responsibilities on a relief basis as required.

MINIMUM QUALIFICATIONS:

Education and Experience: Equivalent to an Associate’s degree from an accredited college or university with major coursework in accounting, finance, business or public administration, or a closely related field, and three (3) years of progressively responsible experience in processing financial documents, payroll or benefits administration, maintaining financial or accounting records, and performing general accounting office work. 

SALARY RANGE:               $25.33/hour to $31.63/hour plus benefits

CLOSING DATE:                5:00 pm, Tuesday, March 3, 2020 

APPLICATION PROCESS: Please go to https://www.calopps.org/sonoma-county-library to apply.

Applications must be complete and submitted by the final filing date in order to be considered. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application.

The application process may contain one or more of the following steps: a supplemental application,

written test(s), skills assessment(s), and/or oral examination(s).

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

Current Sonoma County Library Employees:  Please review the MOU, amended Article 10.5 regarding Part-time Employee Benefits to see how changing your status from full-time to part-time as a result of accepting a part-time position will impact your benefit premium costs for health, dental, and vision plans.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

ACCOUNTING COORDINATOR

                                                                                  Represented

Definition

Under general supervision, provides excellent customer service, performs a variety of technical, accounting, and administrative duties to support Library financial functions such as payroll administration or processing accounts receivable and accounts payable; uses accounting software to maintain accurate records of financial transactions; performs financial reconciliations and prepares reports; and performs related duties as required.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management staff.  May provide training, coordination, and work direction to support, clerical, or technical staff. 

Class Characteristics

This is the advanced journey-level accounting/financial support class. This class is distinguished by its responsibility to independently perform and be responsible for one or more fiscal areas such as accounts payable and receivable and/or payroll and benefits administration. Incumbents provide a variety of vendor, service provider, or employee assistance and perform record keeping, reconciliation, and report preparation activities.  For this classification, problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure.  Performance expectations at this level include the completion of complex tasks associated with ensuring the accuracy and integrity of the Library’s financial and statistical data, in the areas of account maintenance, making journal entries to correct or make adjustments to the general ledger, and maintaining and reconciling a variety of general, summary, and clearing accounts utilizing the application of generally accepted accounting procedures and techniques.  Positions allocated to this classification may assist with the review and monitoring of Library budgets to ensure account accuracy and compliance with Library, state, and/or federal guidelines, and preparing reports and statistical data for the Chief Financial Officer, Library Director, and Library Commission.  The Accounting Coordinator classification is distinguished from the Accountant in that the latter performs technical and professional accounting work involving the review and analysis of Library budgets, programs, systems, and procedures

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

All Assigned Areas

• Performs responsible accounting, financial and/or budgetary document processing within specified procedural guidelines.
• Assists customers, departments, and employees by providing answers and information regarding specific account information, discrepancies, and/or general accounting procedures; updates related files; and updates departments on action items; provides information to vendors, staff and others requiring the explanation of policies, rules, and procedures; assists others in completing forms, and understanding various program procedures.
• Prepares a variety of State, Federal, and local claims, statements, and reports from a variety of sources including preliminary data, accounting records, and computer printouts.
• May assume other accounting, administrative, or customer service responsibilities on a relief basis as required.
• Recommends accounting software changes.
• Assists the Chief Financial Officer and/or Human Resources Manager with special projects as required.
• Uses a variety of standard office equipment, including a computer and various financial spreadsheet and word processing software, as well as specialized accounting software.

• Performs other duties as assigned.

Accounts Payable and Accounts Receivable Processing Assignments

• Processes accounts payable; assigns purchase numbers; reviews invoices and receiving reports for accuracy and appropriate authorization; ensures that funds are budgeted and available and prepares documentation required for payment.
• Enters a variety of information into one or multiple automated financial, accounting and statistical reporting systems; prepares and makes journal entries; prepares and maintains a database; produces and distributes a variety of periodic and specialized reports, following established formats; generates and assists in the preparation of monthly, quarterly, and year-end financial, summary, and technical reports; develops special and ad hoc reports as required.

• Reviews a variety of financial, accounting and statistical documents for completeness and accuracy; makes corrections within established guidelines or returns the document to the originator for correction; reconciles transactions and data as directed; records changes and resolves differences.

• Receives and balances receipts; allocates revenue to proper cost centers and trust accounts and posts revenue daily; prepares deposits and journal entries.
• Receives and processes monies from library branches and other sources; balances monies received and prepares receipts and bank deposits; prepares and makes money transfers.

Payroll Administration Assignments

• Reviews timesheets and other payroll records for completeness and accuracy; enters data into the automated payroll system including all payroll data entry changes; reviews change of status forms each pay period and enters the changes into the automated payroll system; resolves problems; serves as back-up for the distribution of pay and benefit checks.
• Receives and reviews automated time reporting entries for employees and ensures all approvals are in place; receives and reviews substitutes’ timesheets and check for accuracy against a number of other reporting sources; communicates timesheet discrepancies to employees and supervisors via phone or email; runs time tracking audit reports.
• Prepares and reconciles a variety of payroll, tax, retirement, and benefits reports; uses reports from the automated payroll system to prepare back-up documentation for the County wire request to fund the payroll.
• Maintains the payroll database by updating employee records and changes; reviews all new hire paperwork for accuracy and enters information into the automated payroll system; interfaces new hires into the time tracking system; terminates employees in the automated payroll system and time tracking system as needed.
• Process various California Employees’ Retirement System (CalPERS) reports such as the PERS 457 report and the PERS Payroll report.
• Receives documentation of benefit changes (i.e. health coverage) and enters these into the automated payroll system; updates deduction tables at open enrollment; captures eligibility data and processes the sick leave conversion benefit; mails/distributes vendor checks.
• Prepares eligibility documentation and processes the floating holiday benefit; processes compensatory time payouts; prepares and enters automated payroll system updates for mass changes such as cost of living adjustments. 
• Serves in a payroll audit role as required. 
• Prepares data and reports that may serve as the basis for information relied upon during meet-and-confer sessions.

competencies

Knowledge of:

• Terminology and practices of financial and accounting document processing and record keeping, including payroll, accounts payable, accounts receivable, and purchasing.
• Terminology and forms related to library functions and programs.
• Basic principles and practices of fund accounting and public agency budgeting.
• Procedures, principles and practices of payroll and benefits administration.
• Modern office practices, methods, computer equipment, and computer applications related to the work, including word processing and spreadsheet applications.
• Records management principles and practices.
• Business arithmetic and statistical techniques.
• English usage, grammar, spelling, vocabulary, and punctuation.  
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Library staff.

Ability to:

• Understand transactions in terms of accounting codes and classifications; determine proper accounting codes and classifications for transactions.
• Reconcile differences within the record-keeping system using mathematical skills and understanding of the record-keeping system and related transactions; recognize and correct computational errors; accurately compare, post, and transfer numbers.
• Perform responsible accounting, financial, payroll, billing, statistical, benefit, and/or budgetary support work; prepare accurate and timely billings and related reports.
• Prepare a variety of standard financial, accounting, payroll and statistical reports, journals and ledgers using library-specific computer and network applications.
• Review and reconcile financial, accounting, payroll, budgetary, and retirement systems and other benefits documents and records.
• Understand and explain standard accounting, financial, and retirement and benefits policies, procedures and transactions.
• Make accurate arithmetic, financial, and statistical computations.
• Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
• Organize own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment, including computer and handheld equipment and software programs.

• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Equivalent to an Associate’s degree from an accredited college or university with major coursework in accounting, finance, business or public administration, or a closely related field, and three (3) years of progressively responsible experience in processing financial documents, payroll or benefits administration, maintaining financial or accounting records, and performing general accounting office work. 

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  Positions in this classification occasionally lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

No unique or unusual working conditions apply to this position.

Date Posted:           February 12, 2020

Classification:          INFORMATION TECHNOLOGY ANALYST
                                  Open and Promotional recruitment

Work Schedule:       8 hours per day; 5 days per week (Monday – Friday); 12 months per year
 

Salary Range:          Step A            Step B            Step C            Step D            Step E
(monthly)               starting            6 mos          18 mos           30 mos          42 mos
                                 $7,050            $7,402           $7,772            $8,163           $8,570

Benefits:  Total Compensation Package:  Placement on salary schedule.  If a medical plan is selected, the employee will receive a contribution of $1,075.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance.  The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis.  If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance.  A vision plan (VSP) is also available.  Employees pay the worker contribution to the Public Employees Retirement System (PERS).

Current Vacancy:     Business Services Division; Information Technology Services Department;
                                   101 Twin Dolphin Drive; Redwood City, CA  94065-1064

Application Deadline:          Friday, March 6, 2020     (application and supplemental application must be received online, or in the Personnel Office by 5:00PM)

Job Summary:  Under the direction of the Manager, Information Technology Support, perform a variety of technical duties involved in the programming, development, modification and analysis of assigned computer systems, databases, software and applications to meet the needs of County Office and client school district technology users, resolve data problems and provide for system enhancements; design, code, test and implement new system applications.

Essential Job Functions:              

• Perform a variety of technical duties involved in the programming, development, modification and analysis of assigned computer systems, databases, software and applications to meet technology user needs, resolve data problems and provide for system enhancements
• Analyze requests for application additions, solutions and revisions; confer with users to determine system and application needs, requirements, feasibility, operational problems and desired output; develop systems and applications in response to user feedback
• Facilitate the collection, management, manipulation, reporting and distribution of computerized data used for analysis; verify integrity of data in new systems
• Provide technical support to County Office staff and technology users; respond to inquiries and provide training and information concerning the proper use and operation of computer systems and programs; assist staff with resolving system problems and provide data processing solutions
• Administer assigned databases to assure proper performance, operation and file sizing; monitor available system space; move and reformat files as necessary to provide for efficient program and system running; analyze and design interface between computer systems as needed
• Review, analyze and modify existing systems and programs as necessary; prioritize and respond to requests concerning existing computer systems and programs; evaluate computer system performance and utilization; modify programs and systems to enhance operations
• Design, code, write, develop and implement new system applications; revise programs as necessary to assure adaptation with existing computer systems; design, install, upgrade and configure software applications to enhance and assure smooth running of assigned computer systems
• Debug programs by preparing test data and testing program operations as assigned; run test data in actual computer operations; detect and resolve programming errors and miscalculations; troubleshoot and resolve database, system and application errors and malfunctions as necessary
• Evaluate existing system designs to determine effectiveness and operational efficiency; modify systems to enhance system performance and presentation of data; integrate new software and revise programs as necessary to assure adaptation with existing computer systems
• Review and analyze computerized records and reports to assure accuracy and detect processing errors; modify systems and applications to resolve errors as needed; determine appropriate error corrections for software and correct existing data as necessary
• Maintain various records related to computer programs and assigned activities; utilize assigned computer systems to initiate queries and generate computerized reports as requested
• Prepare and develop technical design specifications, program descriptions, procedural manuals and user documentation according to established procedures; evaluate new technologies for effectiveness in meeting  the business requirements and objectives of users
• Communicate with technology users and various outside agencies to exchange information, coordinate activities and resolve issues or concerns
• Operate a variety of computers, servers, peripherals and specialized software
• Attend and participate in various in-services as assigned

Qualifications:  Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification.  Typical qualifications would be equivalent to:

EDUCATION:  Bachelor’s degree in computer science or related field

EXPERIENCE:  Two (2) years of experience involving the programming and development of computer systems, databases, and applications

Specialized Skills and Knowledge:

• Knowledge of principles, practices and techniques used in the development, maintenance, and analysis of computer systems, databases, and applications
• Ability to perform a variety of technical duties involved in the programming, development, modification and analysis of assigned computer systems, databases, software and applications to meet County Office needs, resolve data problems and provide for system enhancements
• Knowledge of computer programming systems, utilities, and applications used by the County Office
• Ability to review, analyze and modify existing systems and programs as necessary
• Ability to integrate new applications and revise programs to assure adaptation with existing computer systems
• Knowledge of system utilities and design and program applications
• Ability to design, code, test and implement new system applications
• Ability to analyze requests for system additions and revisions
• Knowledge of applicable programming languages
• Ability to design programming solutions for application problems and malfunctions
• Knowledge of principles, practices and methods of database structures, computer programming and system design
• Knowledge of database structures, on-line applications and system capabilities of County Office computer systems
• Knowledge of computerized data collection, management, manipulation and distribution requirements for analysis and reporting functions
• Ability to facilitate the collection, management, manipulation, reporting and distribution of computerized data used for analysis
• Knowledge of techniques of testing and debugging computer programs
• Ability to maintain assigned databases to assure proper performance, operation and file-sizing
• Knowledge of principles, methods, and procedures of operating computers and peripheral equipment
• Ability to operate computers and peripheral equipment properly and efficiently
• Knowledge of record-keeping and system documentation techniques
• Ability to maintain various records related to work performed
• Knowledge of interpersonal skills using tact, patience and courtesy
• Ability to establish and maintain cooperative and effective working relationships with others
• Knowledge of oral and written communication skills
• Ability to communicate effectively both orally and in writing
• Ability to analyze situations accurately and adopt an effective course of action
• Ability to meet schedules and time lines

Physical Requirements:  Applicants must possess the physical abilities outlined below with or without accommodation.  San Mateo County Office of Education will consider reasonable accommodation requests.

• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information in person and on the telephone
• Seeing to read a variety of materials variety of materials and view a computer monitor
• Sitting or standing for extended periods of time
• Bending at the waist, kneeling, or crouching to file materials

Examination Process:  The examination process for this classification will consist of:

1. A review of application materials, including supplemental questionnaire, for education, training, experience, completeness, and accuracy
2. A written examination (anticipated date- March 19, 2020)
3. An oral board examination (anticipated date- March 27, 2020)

                      NOTE: Examination procedures subject to change as deemed necessary by the Administrator,
                                  Personnel Commission Services.

Only the highest qualified candidates will be invited to attend the examinations.

                        Applicants will be notified of screening and examination results by e-mail or letter.

Personnel Commission

101 Twin Dolphin Drive

Redwood City, CA  94065

650-802-5300

classifiedjobs@smcoe.org

https://www.smcoe.org/about/personnel-commission/

Proof of citizenship or legal status will be required upon offer of employment.

San Mateo County Office of Education provides equal employment opportunity to all qualified persons.  The recruitment, testing, and hiring of all personnel will be without regard to race, ancestry, national origin, age, color, creed, religion, sex, gender identity or expression, sexual orientation, marriage status, medical condition, physical or mental disability, genetic characteristics, or veteran status.

FINAL FILING DATE:  Open Until Filled.  First cut-off is 5:00pm February 28, 2020.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Information Technology Program Manager in the Information Technology Department.  The normal work schedule is Monday through Friday, 8 am–5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

For more details on the position, please see the attached job flyer.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to question 9, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
3. Why do you want to work for the City of Roseville?
4. Describe your management style. Specifically, how have you let your teams to be high performing?
5. How do you predict municipal governments will use technology differently in the next five years? How do you see yourself shaping the change?
6. Describe a significant change initiative that you led at your last organization. What were the major challenges, and how did you achieve success?
7. Which of the following Information Technology Divisions are you interested in leading and managing: Client Services (Service Desk), Business Solutions, Enterprise Solutions, Data Intelligence, Network Infrastructure, Cyber Security, and Strategic Planning & Digital Communications?
8. The City of Roseville technology infrastructure teams support networks, servers and storage, telecommunications, radio, cloud, and cyber security functions.  Please identify the technology infrastructure areas you’ve managed, how long, and any supervisory role you’ve held.  Please include years of experience supporting, and years supervising the infrastructure area, and the number of staff supervised.
9. How many years of experience do you possess in business application development/support or network/infrastructure support?

• Less than 3 years
• 3-5 years
• 5-7 years
• Over 7 years

10. How many years of experience do you possess providing functional supervision over assigned personnel?
    • Less than 1 year
    • 1-3 years
    • Over 3 years
11. How many years of experience do you have as a program manager, leading and managing a portfolio of projects?
12. How many years of experience do you have as a project manager, leading and managing the planning and implementation of business technology projects?
13. Please list any college or university degrees you have earned, include the degree, major and institution.

IT, a division of the Administrative Services Department, is divided into two teams: Software Development, and Endpoint and Infrastructure. Software Development involves writing and supporting software that enables City staff to deliver services more efficiently. Endpoint and Infrastructure is responsible for infrastructure, desktop, and mobile devices used throughout the City.

ABOUT THE POSITION

Endpoint and Infrastructure IT Analyst I: This entry level position has the full range of duties listed below can be performed in this job class but the incumbent is not expected to function at the same skill level as the higher positions and usually exercise less independent direction and judgment. This position receives more detailed instructions than the higher levels and may require a higher level of supervision and mentoring.

Endpoint and Infrastructure IT Analyst II: This is the mid-level Endpoint and Infrastructure IT Analyst position. It is filed by appointment when the department head has determined that an Endpoint and Infrastructure IT Analyst I is fulfilling all of the requirements of the Endpoint and Infrastructure IT Analyst at a higher level with more independence. At times, this position may do some training and supervision of an Endpoint and Infrastructure IT Analyst I as well as act as project lead for some less complex solutions. The incumbent must have demonstrated an ability to work independently and provide excellent customer service before advancing to this level.

The ideal candidate will embrace the City's emphasis on excellent customer service; will have a proven track record of reliability and dependability; will be detail-oriented and able to manage multiple tasks; will successfully perform work requiring analytical ability and be able to synthesize and summarize information; will use initiative and independent judgment; will be a team player who likes working with a variety of City staff and have a sense of  humor.

Please click on the PDF link below to review the complete job announcement.

The City of San José is recruiting for an IT Manager (Information Systems Analyst) in the Public Works Department. As a technical lead, this position will be responsible for overseeing and managing client-devices and day-to-day Customer Support services.

The City of San José believes in the model of utilizing technology as a means for increased optimization as well as cost savings. With significant technology refresh and upgrade, there is a greater need for highly skilled technical hands-on leadership, oversight and technical project management.

This position requires strong technical hands-on experience and leadership skills, as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever changing business, as well as an ever changing technical environment.

The ideal candidate must be able to take full ownership of managing infrastructure operations, and leading projects to completion. This position demands a proven ability to resolve complex technical issues with limited resources. A forward thinking team leader and team player with a positive attitude are essential to this position.

Duties may include but are not limited to:

§  Provide visionary/technical leadership for the Department’s client infrastructure and operations which includes: desktops, mobile devices, phones, and other infrastructure related applications

§  Provide technical leadership and supervise desktop support engineers and technicians

§  Perform hands-on system/application configuration and advanced troubleshooting infrastructure issues to ensure service availability to meet service level expectations

§  Develop technical guidelines to a governance framework to ensure best practices and security

§  Lead in the implementation of projects to completion

§  Coordinate IT service needs with departments

§  Manage Department’s Technology Assets including tracking, replacement, and surplus of equipment

§  Ensure the Desktop Support team is meeting and exceeding performance expectations as defined through metrics and benchmarks

§  Maintain employee work plans and conduct performance appraisals

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

The ideal candidate will also possess a combination of the following knowledge and hands-on experience:

§  Experience developing 5-year technology roadmap for department, funding support, and ensure the team is meeting and exceeding performance expectations as defined through metrics and benchmarks.

§  Hands-on experience managing and supporting technologies such as:

o   Virtual Desktop Infrastructure (VDI)

o   Mobile Device Management (MDM)

o   Building and deploying Windows 10 images and/or provisioning virtual machines

o   Microsoft Windows 10 and 2016/2019 Server

o   Desktop deployment: Building images and/or provisioning virtual machines.

o   System admin tools (e.g. Event Viewer, MDT, USMT, PDQ, vCenter, vMotion, etc.)

o   Networking: DHCP, DNS, subnets, gateways, etc.

o   User account admin: Microsoft Windows Active Directory GPOs

o   Applications: Office 365 Suite, IE/Edge, etc.

o   Security:  Windows security patches (WSUS) and antivirus servers (TrendMicro)

o   Troubleshooting: reviewing and analyzing system logs, identifying system issues, applying remediation, and performing system preventative maintenance.

o   Security Management such as antivirus and patch management for desktop and servers

o   Experience managing, configuring, deploying and troubleshooting client devices including desktops, laptops, thin clients (Dell Wyse) and tablets/mobile devices (Surface Pro, iPad, iPhone, Android)

o   Experience managing Windows security patches (WSUS) and antivirus servers (TrendMicro)

o   Provides direction in reviewing and analyzing system logs, identifying system issues, applying remediation, and performing system preventative maintenance.

o   Experience with managing and troubleshooting Windows OS and applications (Windows 7/10, Office 365 Suite, IE/Edge, etc.)

o   Working knowledge of VMware VDI deployment and Airwatch/InTune mobile device management

o   Experience writing technical documentation

o   Implementation of agile methodology towards daily task management

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Team Work and Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Project Management – Ensures support for projects and implements agency goals and strategic objectives.

Supervision – Sets effective long and short-term goals based on a good understanding of management practices; provides motivational support;  create work assignments that empower staff with decision-making responsibilities and are balanced with realistic priorities, skills and maximum benefit to the organization.