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First review of applications will be February 15th, however this position will remain open until filled.  Interested applicants are encouraged to apply early.

Under general supervision, assists in the planning, coordination, and implementation of the activities, operations, and duties in support of the District's information technology network; researches, installs, configures, and maintains all components of the data network infrastructure; implements new systems, programs, and hardware and software upgrades; implements, monitors, and maintains network security; coordinates assigned activities with other departments and outside agencies; provides highly technical and complex staff assistance to the Information Technology Manager; and performs related work as required.

Class Characteristics

This is a single-position class responsible for designing, planning, implementing, and maintaining the District’s computer network infrastructure, including hardware, operating systems, and desktop/network applications.  Responsibilities include maintaining network firewalls, routers, and switches, administering the e-mail system, and providing technical support to District staff.  Successful performance of the work requires extensive knowledge of information technology infrastructure, systems, operations, maintenance, and repair.  This class is distinguished from Information Technology Manager in that the latter has full management and supervisory authority in planning, organizing, and directing the full scope of information systems operations.

Examples of TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1. Researches, installs, configures, and maintains all network hardware and software, including switches, routers, and firewalls, for functionality and security.
2. Manages network architecture, including local area network (LAN) and wide area network (WAN) technologies.
3. Manages multiple servers, workstations, and terminals, ensuring proper integration of these components with existing system architecture.
4. Implements new systems, programs, and hardware and software upgrades; supports technical requirements of software for users; identifies, analyzes, and resolves software and network problems; researches and selects new software to improve internal information technology processes.
5. Conducts growth analysis and planning to prepare for and minimize costs of system expansion.
6. Designs, implements, and upgrades network architecture to accommodate growing communication requirements.
7. Maintains and troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational problems.
8. Troubleshoots network connectivity problems; monitors the performance of the network system; tracks possible problem areas affecting response time and prepares recommendations for correction of problems and improvement in performance.
9. Provides security authorization for application access and coordinates security maintenance on department computer systems with the Information Technology Manager and WAN administrators or technical support staff.
10. Works with vendor representatives to identify and correct causes of hardware and software malfunctions and to perform enhancements; coordinates the work of outside consultants.
11. Represents the department at conferences on specialized topics and at meetings with appropriate vendors.
12. Coordinates special projects in support of District-wide functions.
13. Manages engine inspection reports for fire safety; posts data and reports to the SharePoint site.
14. Implements, monitors, and maintains network security; ensures proper user accessibility, including remote access through the virtual private network; oversees security procedures; configures and implements security policies; monitors logs for intrusion attempts; secures systems from internal and external threats.
15. Defines and implements network disaster recovery; ensures hardware, software, and information protection and file integrity; oversees backup procedures.
16. Develops and implements backup policies and procedures; performs system backups.
17. Develops, implements, maintains, and enforces policies and procedures for network administration.
18. Responds to inquiries from other computer support staff and from other departments.
19. Identifies opportunities for improving service delivery methods and procedures; reviews with appropriate management staff and implements improvements; works with District staff to maintain, revise, or improve the overall information technology operation.
20. Maintains and compiles an electronic documentation library of user procedures manuals, technical references, training manuals, handbooks and guides; maintains logs, charts, diagrams, and testing data for the District’s data and voice network.
21. Performs other duties as assigned.

The County of San Mateo, Office of Public Safety Communications is looking for positive, professional, mature, enthusiastic, flexible and responsible individuals for 911 Communications Calltaker positions.

911 Calltakers perform a variety of telephone and computer aided operational duties in performing call taking of law enforcement, fire, and emergency medical dispatch (EMD) calls, and other public service agency calls including non-emergency and business-related calls. 

911 Communications Calltaker is an entry level classification. It is distinguished from 911 Communications Dispatcher I in that latter also performs radio responsibilities in addition to call taking. Additionally, the incumbent in the 911 Communications Dispatcher I is expected to learn the more difficult or responsible duties typically assigned to the position in the next higher class of 911 Communications Dispatcher II. In order to promote to the 911 Communications Dispatcher Series, incumbents in the 911 Communications Calltaker classification must apply for the position when it is available and successfully pass recruitment and examination for said position.

Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency. No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help. Both will be depending on your calm, firm voice and direction until help can arrive. Using state-of-the-art equipment and training, you'll provide the excellent service and security people have come to expect from San Mateo County Dispatch.

To be considered for this position, you must have:

• Completed the POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) with a minimum T-score of 52 within one year of date of application OR taken and passed the 'CritiCall' exam within one year of date of application. All applicants are responsible for obtaining and submitting their own test scores at the time of application.   For candidates seeking a local resource for testing, please contact The South Bay Regional Public Safety Training Consortium (The Academy) at www.theacademy.ca.gov and self-enroll to take the required test prior to applying for this position. Test dates are limited so please contact The Academy as soon as possible.

For more information about the County of San Mateo Office of Public Safety Communications, visit our website at http://911.smcgov.org.

https://jobs.smcgov.org/911-communications-calltaker/job/7605439

The Palo Alto Communications Center is seeking highly motivated, positive, and people-oriented candidates for part-time per diem Public Safety Dispatcher positions. Shift coverage is needed on day, swing, and overnight shifts. This position is only open to candidates with one or more year(s) of experience as a Public Safety Dispatcher in California in the previous five (5) years. Per Diem Public Safety Dispatchers must commit to working a minimum of one (1) shift per month.

The Palo Alto Communications Center provides Police, Fire, and Medical dispatch services for the cities of Palo Alto and Stanford, California. PA Communications also provides dispatch services for Palo Alto Utilities, which owns and operates its own gas, electric, water, sewer, refuse, storm drain, and dark fiber Internet services. Finally, the center provides dispatch for Palo Alto Animal Services, serving the communities of Palo Alto, Los Altos, and Los Altos Hills. Our Communications Center is an exciting, diverse and customer-service focused environment. It is the 3rd busiest dispatch center in Santa Clara County.

Purpose of Classification:
Under general supervision, the part-time Public Safety Dispatcher dispatches emergency and non-emergency equipment and personnel in response to calls for service including Police, Fire, Ambulance, Utilities, Public Works, and Animal Control services; provides information to the public; provides information to user agencies.

Distinguishing Characteristics:
This is a part-time classification of the Public Safety Dispatcher series and receives general direction from the Lead Public Safety Dispatcher. This position performs the full range of dispatch duties with a high degree of independence. Incumbents receive requests for assistance; evaluate criticality and type of response needed; dispatch personnel to assist with the reported situation; monitor the situation for changes and safety of personnel for the duration of the response. Work is often performed under pressure. This class is distinguished from the Public Safety Dispatcher II journey level classification by its part-time non-benefited status.

Essential Duties

ESSENTIAL DUTIES:
This is the journey level classification of the Public Safety Dispatcher series and performs the full range of dispatch duties with a high degree of independence. Incumbents receive requests for assistance; evaluate criticality and type of response needed; dispatch personnel to assist with the reported situation; monitor the situation for changes and safety of personnel for the duration of the response. Work is often performed under pressure. This class is distinguished from Public Safety Dispatcher.

Related Functions:

• Prepare special reports as may be required assigned.
• Perform related duties as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS:
 

• High School graduate or GED
• Ability to type 35 words per minute into a computer terminal
• Ability to clearly read, write, and spell in English
• Ability to project in a clear and distinct speaking voice
• Ability to distinguish and interpret different colors on computer monitors
• Dispatching experience comprised of one year or more of law enforcement or fire dispatch in the previous five (5) years
• Possession of a California P.O.S.T. Basic Dispatcher certificate
• Experience with CAD (Computer Aided Dispatch)
• Experience with Emergency Medical Dispatch and an EMD certificate from the International Academies of Emergency Dispatch preferred
• Commitment to work a minimum of one (1) shift per month

Knowledge, Skills and Abilities:

• Considerable knowledge of functions of law enforcement, fire, paramedical care and other emergency services.
• Knowledge of terminology used in emergency radio and telephone communications.
• Knowledge of basic record keeping principles and practices..
• Ability to maintain good working relationships in servicing all levels of City government and user agencies.
• Ability to successfully work within the City's philosophy of customer service.
• Ability to work under pressure in response to emergency situations.
• Good interpersonal communications and public contact skills.
• Ability to read and interpret conventional and automated maps.
• Ability to work rotating shift/hours, including nights, holidays and weekends.
• Ability to pass drug test as mandated by the Department of Transportation anti-drug program.
• Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting for extended periods of time and operating assigned dispatch equipment.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions..
• Ability to make sound decisions in a manner consistent with the essential job functions.

Selection Process Includes:

• Online application with the City of Palo Alto
• Completion of the P.O.S.T. Personal History Statement – Public Safety Dispatcher
• Interview with Public Safety Communications Manager
• Comprehensive Police Background Check
• Polygraph Test
• Psychological Test
• Medical Exam
• Chief's Interview

Working Conditions:

Work in an office environment; sustained posture and intense attentiveness for prolonged periods.

TO VIEW THE JOB ANNOUNCEMENT, CLICK 'JOB PDF' BELOW.

TO VIEW THE JOB ANNOUNCEMENT, CLICK 'JOB PDF' BELOW.

The City of San Mateo is building a cross-functional team tasked with upgrading the City’s 15.7 MGD conventional activated sludge plant with new liquids treatment process facilities, including headworks, primary treatment, five-stage biological nutrient removal/membrane bioreactor (BNR/MBR) process, biological and chemically enhanced treatment (BioCET) process, and other general plant upgrades, including odor control to serve the new facilities.

• Act as and perform the duties of the Designated Operator-in-Charge as needed in accordance with State regulations.

• Supervise and participate in the operation of wastewater treatment facilities to control flow and processing of wastewater, bio-solids effluent and bio-gas; monitor and adjust gauges, meters and control panels; observe variations in operating conditions; interpreting meter and gauge readings and test results to determine processing, status and requirements for adjustments.

• Monitor, adjust and troubleshoot as needed plant operational processes utilizing data-driven technology, such as the SCADA or PCS system.

• Recommend and assist in the implementation of goals and objectives; establish schedules and methods for shift operations; implement policies and procedures.

• Supervise and participate in the operation of valves and gates; start and stop pumps, compressors, fans, engines and electric motors to control and adjust flow and treatment processes; boilers and preheaters; perform routine maintenance work.

• Supervise and participate in the collection of samples; coordinate the performance of routine

• You have graduated from high school or equivalent.

• You have two years of experience comparable to a Waste Water Treatment Plant Operator III.

• You possess a Grade III Waste Water Treatment Plant Operator Certificate issued by the State of California with the ability to obtain Grade IV WWTP Operator Certificate within one year of appointment.

   

• Comprehensive benefits package including generous paid leave and health benefits
• CalPERS retirement (2% @ 55 for classic members; 2% @ 62 for new members.  Classic employees contribute 7.5% to CalPERS and New members contribute 6.25% to CalPERS with participation in the Social Security Program
• Free Fitness classes through City of San Mateo Parks and Recreation, Employee Assistance Program and Credit Union Membership
• Bilingual Differential: $195 monthly (if applicable)
• City contribution of 1.5% of base salary to Deferred Compensation and will match up to 1% Employee contribution
• Employee housing loan up to $7,500 for home purchase or rental move-in assistance in the City of San Mateo
• Representation by the San Mateo Management Association

The Menlo Park Police Department demands the highest level of professionalism from its employees. We maintain that employee contact with the public should inspire respect and generate cooperation and approval from the public we serve.

The Menlo Park Police Department strives to provide the best possible police services. For more than 80 years, our department has worked hard every day to protect those who live, work and visit the City of Menlo Park. We achieve this through crime suppression and problem solving, crime analysis and development of crime prevention strategies.

The City of Menlo Park is currently accepting applications from motivated individuals who can meet the challenge of a fast-paced multitasking environment.  Successful Police Recruit candidates will actively participate in the P.O.S.T. (Commission on Peace Officer Standards and Training) prescribed police academy training program.  Upon successful completion of the academy program, incumbents of this non-sworn temporary classification may be appointed to the sworn classification of Police Officer.

This job opportunity is Continuous.

First application review scheduled for

November 17, 2017.

Reviews are performed periodically thereafter.

The Position

The City of San Mateo is building a cross-functional team tasked with upgrading the City’s 15.7-MGD conventional activated sludge plant with new liquids treatment process facilities, including headworks, primary treatment, five-stage biological nutrient removal/membrane bioreactor (BNR/MBR) process, biological and chemically enhanced treatment (BioCET) process, and other general plant upgrades, including odor control to serve the new facilities. A key player on this team is the Wastewater Treatment Plant Operator III.

The Wastewater Treatment Plant Operator III will be responsible for supporting and executing efforts to guide, develop and mentor staff on an assigned shift, act in a supervisory capacity in the absence of the Shift Supervisor, and is the lead in getting both scheduled and unscheduled work activity completed.  The iedal candidate for this position would be a recognized journey-level wastewater professional, or those who have prepared themselves and are ready for the challenge to become a journey-level wastewater professional and who are desiring to be challenged by the overall effectiveness and efficiency goals placed upon the facility by City leadership.

This position requires shift work, nights, weekends, holidays with on-call emergency response 24 hours per day. However, along with this challenge is the benefit of working a 12-hour shift that results in a very favorable work/life balance and requires the minimum commuting days as compared to other standard 8-hours shifts.

The Department

The Public Works Department is comprised of the Engineering and Facilities Services Division, and the Environmental Services Division.  Each division is led by a Deputy Director reporting to the Director of Public Works.  The department is responsible for the City's major capital projects and infrastructure including streets, street lights, traffic signals, publicly owned parking lots and garages, sewer and storm conveyance systems, wastewater treatment plant, pump stations, a major lagoon, and dams and levees.

The Department also has responsibility for the Wastewater Treatment Plant that handles all sewage treatment and disposal of treated water and sludge.

The Wastewater Treatment Plant (WWTP) is a 15.7 MGD sub-regional facility that serves a population of more than 140,000 with an annual operating budget in excess of $10 million and has a staff of 28 professional and technical personnel.

The Duties

Depending upon assignment, duties may include, but are not limited to the following.

• Operate wastewater treatment facilities to control flow and processing of wastewater, sludge and effluent; monitor gauges, meters and control panels; observe variation in operating conditions, interpreting meter and gauge readings and test results to determine processing requirements.
• Operate valves and gates; start and stop pumps, engines and electric motors to control and adjust flow and treatment processes; operate and maintain boilers; perform routine maintenance work on valves, tanks, related equipment and facilities.
• Maintain the Plant operations shift logbook.
• Act as and perform the duties of the Designated Operator-in-Charge as needed in accordance with State regulations.
• Operate treatment plant vehicles and stationary machinery as required.
• Foster and maintain good working relationships with those contacted in the course of work.
• Assist in the requisition and purchases of supplies and materials.
• Supervise and train less experienced Operators on assigned shift.