The City of Thousand Oaks is seeking enthusiastic and service-oriented individuals to join our team! As an Administrative Aide (Part-time, Hourly City Worker), you will interact with a broad range of customers and play an important role in delivering extraordinary customer service to City residents and customers. The Administrative Aide will serve as a primary contact for City departments and maintain positive and professional customer relationships by responding promptly to inquiries and finding solutions.
The Administrative Aide (Hourly City Worker) is a part-time, hourly, at-will position that involves working approximately 15-25 hours per week, not to exceed 29 hours in a week, or 1000 hours per fiscal year (July 1st to June 30th).
Exact working hours will vary depending on the department or work location and will be between Monday - Friday. We currently have one opening at our City Hall/Civic Arts Plaza building with our Cultural & Community Services Department.
The eligibility list established from this recruitment may be used for vacancies within the City as they occur.
Primary duties may include but are not limited to:
- Provide clerical and administrative support for assigned department
- Greet clients/customers; answer incoming phone calls (may include multi-line phone system), and handle incoming and outgoing mail and email
- Respond to customer inquiries
- Organize and maintain file systems
- Maintain databases and ensure attention to detail when entering data
- Perform basic data analysis and prepare routine reports
- Support the day-to-day activities of assigned department
Additional, department/division-specific duties may include:
Transit:
- Conducting research on best practices and services for assigned areas
- Assisting in developing community outreach and marketing plans
- Tracking expenses, reimbursements, and budgets
- Performing light duty tasks for outdoor bus stops, including hand tools. Some driving will be required.
