The City of Auburn is seeking a dedicated and proactive law enforcement professional to serve as the Chief of Police.

This position will lead our dedicated department and be instrumental in guiding our department through today’s and tomorrow’s challenges. The City has 85 full-time employees serving 14,000 residents. The APD is a team of 24 sworn officers and 11 professional staff providing patrol, investigations, 911 dispatch and other law enforcement services. The department has an annual operating budget of roughly $6 million.

The anticipated salary is up to $205,000, DOQ. The City offers a competitive benefits package, see the benefits section for details.

What You Will Do

The Chief of Police is responsible for the planning, administration and operation of the APD under general administrative direction. Upon hire, the incumbent can expect to work closely with the City Manager, City Council, Placer County and community leaders to further learn, understand and address community public safety issues.

APD utilizes the Community-Oriented Policing philosophy and the Problem-Oriented Policing strategy to better serve the community. This includes serving with the Community Advisory Council and Community Action Team to connect with those who live, work and play in Auburn. The APD team works closely with the Placer County Probation and Health and Human Services departments, along with other groups within our community, to address those in the community experiencing homelessness.

Selection

Interested candidates are encouraged to apply to this opportunity!

After the close of the recruitment, applicants will be screened in relation to the position and criteria described in the posting. Only those highly qualified candidates will be invited to move forward in the selection process which may include phone, panel, community and executive interviews and/or related components. An employment offer is contingent on passing a comprehensive background investigation, physical examination and other appropriate requirements for the position. Interview dates are to be determined.
 

See the Job Announcement below for a full description of the City, APD and position.

View our brochure for details about this exceptional career opportunity!   

The Position

Under general supervision, the Lead Intelligence Analyst will play a key role in guiding and overseeing a team of Intelligence Analysts. The Lead Analyst will assist in developing and implementing program and administrative goals and ensure compliance with department policies and procedures; and perform a variety of professional Intelligence Analyst duties including performing intelligence analysis; producing threat assessments and vulnerability assessments, strategic reports, and tactical, operational and analytical products; data entry; researching and documenting incident reports; conducting presentations to law enforcement partners; producing link chart products; providing case support relating to investigations of terrorism, drug trafficking, firearm trafficking, major crimes, money laundering, gangs, violent crimes, and serial crime events; and providing support during emergency events, planned special events, training events, and training exercises.

About The Agency

The Northern California Regional Intelligence Center (NCRIC) and Northern California High Intensity Drug Trafficking Area (NC HIDTA) is seeking a Lead Intelligence Analyst. The NCRIC/NCHIDTA fusion center is located at the Phillip Burton Federal Building, 450 Golden Gate Avenue, San Francisco, CA. Most Lead Intelligence Analyst positions are in San Francisco. Positions may become available at off-site locations within the area of responsibility. The hours of service are Monday through Friday, 7:00 a.m.- 6:00 p.m. Personnel assigned to the position may work 4 days a week with 10-hour days.

The ideal candidate will be a motivated professional who:

• Possesses basic supervisory principles and practices, basic principles and practices of employee training and development and the dynamics of goal setting and goal achievement.
• Takes initiative on projects, provides leadership, and promotes teamwork.
• Coordinates individual and group efforts and is also capable of working well with the public, including the capability to make comprehensive oral presentations.
• Uses an analytical thought process and can analyze a variety of criminal information received from various sources and formulate theories regarding criminal trends, patterns and perpetrators, and evaluate criminal intelligence information to develop criteria to measure the reliability of such information.
• Works independently and in a team setting.
• Has the ability to prepare complex and detailed written reports and can communicate effectively both orally and in writing.
• Is knowledgeable in the methods and techniques used in researching, collecting, compiling, sorting, evaluating, and analyzing intelligence, and crime information.
• Is knowledgeable in the development and processing of the intelligence cycle.
• Has a strong computer background including a proficiency in all of Microsoft Office Suite software applications, Geographic Information Systems (GIS) mapping and statistical analysis and database applications.

It is highly desirable that applicants possess three (3) years of experience working in the crime analysis and/or intelligence fields and have completed at least one of the programs listed below:

• California State University, Crime, and Intelligence Analysis Certificate
• International Association of Crime Analysts – Certified Law Enforcement Analyst (CLEA) Program
• Federal Bureau of Investigations Center for Intelligence Training
• US Department of Homeland Security, Intelligence Training Academy, Basic Intelligence and Threat Analysis Course (BITAC)
• Drug Enforcement Administration - Federal Law Enforcement Analyst Training (FLEAT)
• Drug Enforcement Administration - Basic Intelligence Research Specialist (BIRS) Training
• Federal Law Enforcement Training Center's (FLETC) Intelligence Analyst Training Program
• International Association of Law Enforcement Intelligence Analysts (IALEIA) – Foundations of Intelligence Analysis Training (FIAT)
• SANS, GIAC certification or similar Information Security or Cybersecurity Basics Training
• National Computer Forensics Institute, Basic Investigation of Computer and Electronic Crimes
• Naval Postgraduate School & US DHS Center for Homeland Defense and Security
• Crime Prevention Through Environmental Design (CPTED) Certification
• International Association of Emergency Managers (IAEM) Associate or Certified Emergency Manager Certification
• TEEX Infrastructure Protection Certificate
• FEMA, Emergency Management Institute, NIMS/ICS Training

Qualifications

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education equivalent to a Bachelor's Degree in Behavioral Science, Statistics, Mathematics, Quantitative Analysis, Information Management, Criminal Justice or a related field; and

Three (3) years of experience involving crime data collection, statistical research and analysis, and working with criminal intelligence automated systems design and implementation.

Licensure/Certification: Possession of or acquisition of a valid certification in Crime and Intelligence Analysis within twelve (12) months of appointment or other training certification that demonstrates qualifications that meet or exceed competencies identified in the Global Justice Information Sharing Initiative, Law Enforcement Analytic Standards Booklet, 2nd Edition: Law Enforcement Analytic Standards (ojp.gov) , and the Common Competencies of Intelligence Analysts, 1st Edition: Common Competencies for State, Local, and Tribal Intelligence Analysts (ojp.gov)

Other Requirements: Must successfully complete a thorough law enforcement background investigation/security clearance prior to appointment and obtain a National Security Clearance within the first eighteen (18) months of employment. The law enforcement background investigation and the National Security Clearance require successful completion of a polygraph examination.

IMPORTANT:Applications for this position will only be accepted online . If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

RECRUITMENT SCHEDULE

Below is the confirmed recruitment schedule for this position. Please take note of these dates and block your calendar for the written exercise and panel interview.

Recruitment Closes: Thursday, October 3, 2024 by 11:59PM PST

Application Screening: Week of October 14, 2024 Written Exercise: November 4 - 6, 2024

Panel Interviews: Week of November 18, 2024

City of Sunnyvale

Director of Finance

SALARY

$309,968.00 - $371,961.00 Annually

LOCATION

Sunnyvale, CA

JOB TYPE

Full-Time

JOB NUMBER

24-00212

DEPARTMENT

Finance

DIVISION

Finance Administration

OPENING DATE

09/18/2024

CLOSING DATE

10/11/2024 5:00 PM Pacific

Description

 

For information on this opportunity, or to apply, please go to:

Peckham and McKenney Executive Search

 

 

Agency

City of Sunnyvale

Address

456 W. Olive Avenue

Sunnyvale, California, 94086

Phone

408-730-7490

Website

https://sunnyvale.ca.gov

San Mateo County Health's Aging and Adult Services Division is seeking qualified individuals for the position of Social Worker II (SW II) to provide a wide variety of services in such areas as information and referral, supportive services, protective services, out-of-home services, health related services, and other welfare within San Mateo County Health and the Human Services Agency.
 
The current vacancy is in the Enhanced Care Management (ECM) / Partners for Independence (PFI) Unit - Community Services (CS) that provides CS services coordination for adults who have complex medical and psychosocial needs and are at-risk for out of home placement.  ECM/PFI CS is a voluntary program that may be offered to San Mateo County residents who have Medi-CAL, who are aged and/or disabled with CalAIM CS needs.  
 
Distinguishing Characteristics
The Social Worker II screens applicants’ eligibility for CalAIM CS services. The SW II will travel throughout the County to conduct home visits to educate eligible clients regarding services, participate at Interdisciplinary team (IDT) meetings, coordinate services to assist clients and to perform other duties of the position.

 The ideal candidate will possess the following:

• Master's degree in Social Work.
• Excellent communication skills with seniors, cognitive and behavior challenged clients and their caregivers to develop an appropriate respite schedule for clients.
• Experience using comprehensive assessment tools to identify the needs of CalAIM CS applicants/participants. 
• Understanding of human development and behavior within diverse populations.
• Ability to independently develop and implement sound case plans of action.
• Experience balancing client-centered care coordination and the accompanying administrative documentation.
• Familiarity in implementing program regulations.
• Superior organizational skills to manage a large caseload and related documents.
• Proficient computer skills to use several independent data base systems as well as Microsoft Excel and Word.
• Ability to quickly learn and adopt new technology, policies, and procedures.
• Excellent writing/documentation skills.
• Valid CA driver license is required.
• Fluency in other languages in addition to English is a plus 

Qualifications

Licensure/Certification:

• California class C driver license or equivalent.

Education: Satisfactory completion of 30 semester units of social welfare and/or appropriate behavioral science courses.

Experience: Two years experience performing duties comparable to those of a Social Worker I or higher in San Mateo County. Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work.

 
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
  
~TENTATIVE RECRUITMENT SCHEDULE~ 
Final Filing Date:  Monday, October 14, 2024 11:59 PM   
Application Screening:  October 16, 2024
Panel Interviews:  October 30 and/or 31, 2024   

The Controller's Office maintains the County's financial accounting system, processes disbursements and journal entries, produces independently audited and award winning annual financial reports and performs internal audits of departments' operations. The Controller's Office is staffed with accountants, auditors, and fiscal personnel.

The San Mateo County Controller's Office is seeking highly qualified candidates for the position of Controller's Division Manager for the Finance & Administration Division.

The person hired for this position will manage the Finance & Administration Division and provide staff support, financial guidance, administration, and leadership within the Controller's Office.

The Finance and Administration Division Manager will assist in the development, implementation and interpretation of administrative policies and procedures, provide complex financial support to senior level management, and oversee day-to-day administrative support functions including preparation of department’s budget, County Cost Allocation Plan, State Mandate reimbursement claims, Compilation of Countywide Schedule of Expenditures of Federal Awards, and Popular Annual Financial Report (PAFR).

Candidates for this position should have experience managing fiscal and administrative staff and perform accounting/fiscal functions such as preparation of budgets, financial reports, and fiscal policies, purchasing, contract administration, Cost allocation Plan, Schedules of Expenditures of Federal Awards, and complex financial analysis. More specifically, fiscal duties will include, but not be limited to overseeing the preparation of department’s budget, County Cost Allocation Plan, State Mandate reimbursement claims, Compilation of Countywide Schedule of Expenditures of Federal Awards, and Popular Annual Financial Report (PAFR).

The ideal candidate will have the following knowledge, abilities, and skills:

• Be proficient in government and/or public budgeting.
• Have experience and knowledge with preparation of Cost allocation plan, SB90 Mandate Claims, Schedule of Expenditures of Federal Awards for the Single Audit Report.
• Have experience and knowledge with indirect costs/rates and Federal Grant Administration
• Communicate effectively both orally and in writing.
• Have critical thinking skills and be a problem solver.
• Possess experience of managing and supervising professional staff.
• Identify existing or potential problems, determine causes and solutions to fix the problems to prevent future occurrences.
• Research and analyze business and/or system processes and make recommendations for improvements.
• Develop and maintain a cohesive, collaborative team with emphasis on communication, contributions, and mutual support, and create an environment of trust and confidence.
• Advanced knowledges and implementation of Governmental Financial Accounting Standard and Generally Accepted Accounting Principles.
• Plan, organize, manage, coordinate, and evaluate the functions and staff for operation and special projects.
• Analyze, interpret, implement, and explain related laws, accounting rules, and regulations.

Examples Of Duties

Duties will include, but are not limited to:

• Organize, direct, and coordinate Controller’s Office’s administrative, and operational activities.
• Prepare, review, and submit the Controller's Office operational budget and performance measures and coordinate budget activities with the County Manager's Office.
• Coordinate, review, and submit Countywide SB90 State Mandates claims to the State Controller's Office.
• Coordinate, prepare and submit Countywide Cost Allocation Plan to the State Controller Office.
• Develop productive hour rates and Indirect Cost Rate for the Controller’s Office’s SB 90 claims.
• Coordinate and compile the Countywide Schedule of Expenses of Federal Awards for Single Audit Report.
• Review the Measure K journal entries and P-Card journal entries Manage Controller’s Office Accounts Payable and Safety Inspection
• Preparation of Controller’s Award winning Popular Annual Financial Report (PAFR).
• Develop the Division’s procedures handbook for implementation of county policies.
• Maintain budgetary and fiscal controls, perform cost-benefit analyses, and provide forecasts of revenues and expenditures.
• Monitor Controller’s Office contracts including request for proposals and negotiation of contracts with vendors.
• Represent the department on personnel matters to the Human Resources Department
• Conduct special financial analysis.
• Provide excellent customer service to departments, which includes managing the relationships with external and internal vendors/customers.
• Perform related duties as assigned.

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education: Bachelor's Degree in Business or Public Administration or a related field.

Experience: Three years of increasingly responsible experience performing a wide variety of administrative, financial, or managerial duties in a large, complex public agency including at least one year of direct experience managing and/or supervising an accounting or auditing function related to assigned division.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required application materials.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Thursday, October 3, 2024, 11:59 PM PST

Application Screening: October 7 - 11, 2024

Civil Service Panel Interview: October 17 and/or 18, 2024

Do you have a passion for helping others? Do you want to make a meaningful impact in a charming and diverse community? Turn your passion into a career in public service with the City of Menlo Park!

The City of Menlo Park is excited to invite applications for the position of Accountant I/II. Finance is seeking a passionate, detail-oriented individual who wants to provide exceptional customer service to their fellow employees, as we all work together to serve our community.

Here in Menlo Park, we believe that people are our most important asset. As a service organization, we seek to recruit team-oriented individuals who are dedicated to public service. Under direct or general supervision, the Accountant I/II performs a variety of professional accounting duties, including auditing, analyzing, and verifying fiscal records and reports; preparing financial and statistical reports; providing information to City staff regarding accounting practices and procedures; reconciling general ledger accounts; assisting in preparing the City’s annual budgets; preparing year-end audit reports and schedules; performing related work as required.

Accountant I

This is the entry-level classification in the Accountant Series. Initially under close supervision, incumbents perform a variety of professional accounting duties while learning City policies and procedures. As experience is gained, assignments become more varied, complex, and difficult and close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

Accountant II

This is the full journey-level classification in the series. Positions at this level are distinguished from the I-level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Successful performance of the work requires thorough knowledge of governmental accounting practices and procedures, fund accounting, and fiscal management.

The positions in the Accountant class series are flexibly staffed. Accountant I positions have the opportunity to advance to the Accountant II level, subject to management approval and the employee’s ability to (i) perform the full range of duties assigned to the Accountant II level, and (ii) acquire the knowledge, skills, and experience necessary to meet the minimum qualifications for the Accountant II level of the series.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description link.

The City of Brisbane is currently recruiting Police Officer candidates at the Academy Graduate and Lateral level.  Police Officers are responsible for performing a wide variety of law enforcement duties involving the prevention of crime, protection of life and property, and the enforcement of laws and ordinances; control traffic flow and enforce state and local regulations; perform investigative work and other related police work assignments.  Duties and hours will vary with assignments.  A full job description is available online at www.brisbaneca.org.

The Brisbane Police Department strives to meet the expectations of our citizens and preserve their quality of life by working under the Community Oriented Policing and Problem Solving (COPPS) strategy, partnering with the community to solve problems.  Our dedicated staff consists of 13 sworn positions reporting to our Chief of Police.  Specialty assignments include School Resources Officer, Traffic Officer, Detective and North County SWAT.

Qualifications:

For all candidates:

1. Minimum 21 years of age
2. U.S. Citizen or Permanent Resident Alien who is eligible and has applied for citizenship
3. Graduation from an accredited or approved U.S. high school or equivalent
4. Possession of California Driver’s License and able to maintain satisfactory driving record
5. Able to meet POST standards of adequate physical stature, endurance and agility.
6. Free from felony convictions or domestic violence convictions

Academy Graduates:  Possess a certified POST Basic Course Completion Certificate of at least 800 hours issued within the past three years.

Academy Attendee:  Currently enrolled in a POST Basic Academy of at least 800 hours as a “non-affiliate.”  (Must successfully complete academy to be appointed)

Lateral Candidates:  Completion of POST approved Basic Academy and actively employed by a California Law Enforcement Agency as a Peace Officer within the past 12 months, has successfully completed probation, and possesses a POST Basic Certificate of at least 800 hours. 

SALARY:  $9,343.57 - $9,810.74 - $10,301.26 - $10,816.32 - $11,357.14 per month. Appointments to this classification are normally made at the first step of this five-step salary range.  Candidates are also eligible for additional salary incentives including Holiday Pay, Education Incentives, and other special assignment pays. 

BENEFITS: This position is eligible for benefits under the Brisbane Police Officers Association Memorandum of Understanding. 

• Retirement:  CalPERS 3%@ 55 for “Classic” members, 2.7%@ 57 for “New” members.
• Health Insurance:  Coverage provided by CalPERS Health Program, with premium paid up to family coverage through Cafeteria Plan.
• Dental:  Self-insured dental, coverage provided for eligible dependents.
• Vision:  VSP, coverage provided for eligible dependents.
• Life Insurance ($150,000 coverage) and Long Term Disability
• Employee Assistance Program through MHN
• Employer contribution to choice of 457 Deferred Compensation Plan
• Medical and Dependent Care Flexible Spending Accounts Available
• Health & Wellness Reimbursement Program
• Voluntary Commuter Spending Account
• Vacation and sick leave
• Uniform allowance

APPLICATION PROCESS:

Interested candidates must submit a completed online CalOpps employment application along with supporting documents as listed below:

• All Candidates:  Provide copy of U.S. High School diploma or equivalent.
• Academy Graduates:  Submit a copy of your POST Basic Course Completion Certificate of at least 800 hours issued within the past three years.
• Academy Attendee:  Submit proof of current enrollment in a POST Basic Academy of at least 800 hours. 
• Lateral Candidates:  Submit a copy of your POST Basic Course Completion Certificate of at least 800 hours and any other POST certificates you have attained (i.e., Intermediate, Supervisory, etc.)

Please note that the CalOpps website only accepts one attachment with your application, so please include all supporting documents into one document.  If you are unable to upload all requested documents into the CalOpps website, please submit a complete set of documents via fax (415) 467-4989 or email hrstaff2@ci.brisbane.ca.us within five (5) days of completing your CalOpps application.  Applicants that fail to provide required documents within five (5) days may be disqualified at any time during the process.

Resumes in lieu of a completed application will not be accepted. Recruitment will remain open until the position is filled.

SELECTION PROCESS:

Applications will be screened for completeness.  After an initial screening of applications, those applicants that meet the minimum qualifications and appear to best meet the Department’s need will be invited to participate further in the recruitment process and will be contacted for an oral panel interview.   Candidates must receive a score of 70% or higher on the oral interview exam to be placed on the initial eligibility list.  A limited number of candidates from the eligibility list will be invited for an interview with the Police Commander and Police Chief.  Depending upon the number of candidates in each recruitment set, this process may be altered.    After a mutual interest has been established, a thorough background investigation will be conducted, including fingerprinting and a polygraph.  Upon successfully passing the background investigation, candidates must successfully complete a psychological evaluation, a medical evaluation, and provide proof of legal right to work in the U.S. prior to appointment.  The Police Chief will make the final recommendation for appointment.

¨                     ¨                     ¨                     ¨                     ¨                     ¨                     ¨                     ¨                     ¨                     ¨                     ¨

The City of Brisbane is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this job announcement are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This job announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

LATERAL HIRING INCENTIVES

Hiring Bonus $2,500 - $10,000 (DOE)

 50 Hrs. Sick & 50 Hrs. Vacation (@ Hire)

Reduced Field Training Program

Reduced Probationary Period

Relocation Assistance May Be Available

(*Lateral Hiring Incentives Eligibility: Must be currently employed in a California municipal or state police agency, county sheriff’s department or California Highway Patrol, or similar as defined in California Penal Code §830.1 or §830.2)

About The Position:

The County of Yuba is actively recruiting to fill current vacancies and establish an eligibility list for the position of Deputy Sheriff. Deputy Sheriff’s perform a wide variety of patrol officer and related duties required to effectively respond to and resolve the normal scope of peace situations, including the protection of life and property, enforcement of laws and ordinances, criminal investigation, report writing, crime prevention and suppression, case preparation and testimony, and providing information and assistance to the public and perform related duties as assigned. Incumbents may be assigned to a specific geographic area for patrol, investigations, crime prevention or other peace officer-related functions. 

The City of Redwood City Invites Your Applications for:

PUBLIC SAFETY COMMUNICATIONS LEAD DISPATCHER

To provide supervision over Public Safety Communications Dispatchers; perform clerical/ administrative duties required in the Communications Center; perform all duties of a Public Safety Communications Dispatcher as necessary; assign training and scheduling for Public Safety Communications Dispatchers and oversee progress; and all related work as assigned by the Public Safety Communications Supervisor.

The City of Redwood City invites you to apply for the position of Communications Lead Dispatcher. 

• Please click on the pdf job announcement file below to review the recruitment information.
• A complete application is required, including a resume.
• Please see special instructions for more information on submitting the application.
• Submit your application online via CalOpps by 11:59 pm on Monday, October 7, 2024
• Applications will be reviewed continuously as they are received

Interested in this promotional opportunity?

Application Process:  Apply online by 10/7/24

Applications will be accepted until Monday, October 7, 2024 

Interviews: TBA

Resumes are not accepted in lieu of completing a city application.

DEFINITION

PC/LAN Technician I: Under supervision, performs skilled technical work on the City’s Personal Computers and Local Area Network, and network servers, including hardware, software and peripherals, and performs other duties as assigned.

PC/LAN Technician II: Under general supervision, performs complex technical work on the City’s Personal Computers and Local Area Network, and networks servers, including hardware, software, and peripherals, may supervise the work of lower level staff, and perform other duties as assigned. Positions in this class require frequent use of a high degree of independent judgment and interpretative ability. Duties do not always follow standard routines; the employee recommends changes in methods and procedures when necessary. The class is required to have operating knowledge of computer systems and greater overall experience.

Positions in the PC/LAN Technician II classification are flexibly staffed and normally filled from advancement from the PC/LAN Technician I class, or when filled from the outside, require specific technology experience. Appointment to this class requires the employee to be performing substantially the full range of PC/LAN Technician duties and to meet the qualifications for the class. The class requires the ability to work independently exercising judgment and initiative and a greater knowledge of the City’s computer systems.

EXAMPLES OF DUTIES

Analyzes, troubleshoots, and repairs computer systems and peripherals; provides end- user support for hardware and desktop applications; assists end-users in understanding personal computer functions and software application features; installs, replaces, and upgrades personal computer hardware, software and peripherals; may assist in developing and presenting training programs for end users; provides day-to-day support and maintenance of the City’s phone system.

MINIMUM QUALIFICATIONS

Knowledge of: Microsoft Office automation applications and operating systems; network infrastructure devices such as hubs, routers, and switches; TCP/IP and other network protocols; antivirus and other security precautions; PC hardware/software troubleshooting and resolution; network security; system backup and recovery techniques; file system management; hardware setup and configuration.

Ability to: Apply industry-standard techniques for servicing personal computers, including installation, upgrade, and replacement of hardware, software, and peripherals; lift and move computers and related equipment safely; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience:

PC/LAN Technician I: A minimum of one year of full-time experience in maintenance of personal computers.

PC/LAN Technician II: Three years of full-time experience in maintenance of personal computers.

Education:

PC/LAN Technician I: Graduation from high school or equivalent.

PC/LAN Technician II: Graduation from high school or equivalent.  An Associate Degree or vocational training in Computer Science or a related field, and/or an A+ Certification is desirable.

License: Possession of a valid Class C California Driver’s License.