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The City of Glendora seeks an energetic self-starter to join our team in the role of Administrative Assistant in the Library. Candidates will be highly proficient in using Microsoft Office Suite including Outlook and Excel; perform a variety of complex administrative duties and thrive in a high-paced, fluid and collaborative work environment.  This is a wonderful opportunity to develop professionally and work as part of a team to effectively provide excellent customer service to other departments and our community.

The ideal candidate will be able to effectively multi-task, work cooperatively with elected/appointed officials, the public and outside agencies, have exceptional communication skills, and successfully work independently or in a team environment. This tactful individual must be able to maintain the highest degree of confidentiality, trust and ethics.  Stellar customer service skills and enthusiasm are a must.  If you are a professional, diligent and organized individual with positive energy, and are committed to working on a highly talented cohesive team, then this is the opportunity for you! 

Under direction, the Administrative Assistant performs a variety of difficult and complex secretarial and administrative tasks in support of a City department; participates in technical and programmatic work characteristic of the department; performs related duties as required. The Administrative Assistant class reports directly to a Department Head. Administrative Assistants are responsible for performing confidential and complex secretarial responsibilities and administrative tasks in support of department activity requiring the use of discretion and independent judgment and have the responsibility for attending, taking, and transcribing minutes of commission/committee meetings and agenda preparation. Positions assigned to this classification also perform routine technical and programmatic work in support of departmental operations.

Some of the typical duties of the Administrative Assistant include but are not limited to the following:

• Provides direct secretarial support to a department head and other staff members as required; maintains calendar of appointments; receives visitors, ascertains reason for visit and notifies appropriate party; prepares correspondence often working from notes or directions as to objective to be achieved; reviews incoming correspondence and routes in accordance with standard procedures; may take shorthand or transcribe dictation on a regular basis.
• Responds to inquiries from the public and City staff regarding departmental programs, procedures, activities, and other matters that require an in-depth knowledge of the department.
• Establishes and/or maintains files on departmental activities; researches files to obtain information requested by departmental staff or necessary to the preparation of reports or conduct of other office business.
• Handles administrative tasks associated with departmental programs and special projects; establishes and carries out record keeping procedures; develops or obtains forms and documents; interfaces with other City staff and outside agencies in obtaining information and coordinating activities; maintains personnel files and training records, and types performance evaluations and disciplinary actions.
• May prepare agenda, attend, take and transcribe minutes of commission/committee meetings; types staff reports; may prepare agenda packets and distribute to appropriate staff and commission/committee; may attend and take minutes at staff and other meetings where matters handled by the assigned department are being discussed; may schedule and advertise public hearings according to prescribed regulations.
• May maintain department expense journals, posting expenditures and receipts; assists in monitoring expenses and/or revenues relative to budget, and in budget preparation; may prepare invoices for payment or for services rendered; may handle petty cash.
• May assume responsibility for departmental activity registration including through mail in, walk in, and online registration processes; may assume responsibility for facility rentals at assigned facilities; may serve as liaison with software vendor to resolve system problems.
• Performs a variety of clerical tasks including typing, proofreading, filing, editing, office machine operation, and/or use of various office applications; sorts, files, prepares, and/or processes a variety of documents and records, including time sheets, personnel and purchasing forms, and claim vouchers according to established procedures; makes travel and meeting arrangements.
• Assists the Department Head with a variety of administrative tasks using discretion and independent judgment in accordance with general direction; conducts research and provides recommendations regarding project activity.
• Performs technical and programmatic duties in support of specific areas of assignment.
• May direct others in the performance of related tasks; coordinates work assignments; may supervise, train and evaluate subordinates; provides temporary and vacation relief for other staff as necessary.
• May perform notary public functions.

For a complete job description, applicants may go to the City’s website at www.cityofglendora.org or contact the Human Resources & Risk Management Department.

QUALIFICATIONS GUIDELINES

Education and/or Experience

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be graduation from high school or equivalent including or supplemented by coursework in office procedures, typing, shorthand, filing and records management and four years of experience in secretarial work.

Knowledge and Skill Levels

Considerable knowledge of related secretarial and general office methods and techniques including office equipment operation; fiscal record keeping; records processing and maintenance procedures and systems; preparation of complicated documents requiring specialized and/or statistical typing; basic principles of supervision and training; work scheduling and coordination practices. Working knowledge of the basic functions and organization of City government; departmental and program related polices, procedures, and processes. Skill in the operation of a variety of office equipment including personal computers and standard office applications; ability to type or enter data at 60 net wpm; may be required to take dictation and/or transcribe from notes or a dictaphone machine at an acceptable rate for adequate job performance.

Special Requirements

Possession of or ability to obtain a Class C California driver’s license and a satisfactory driving record, may be required for some assignments.

Possession of or ability to obtain Notary Public may be required for some assignments.

Some positions may be required to attend night meetings.

SELECTION PROCESS:  All applications will be reviewed and evaluated.  Those candidates who are determined to be best qualified based upon the information presented on the application materials will be invited to continue in the selection process which may include a qualifying written or performance evaluation and will include an interview weighted 100%.

CLOSE DATE: September 6, 2019

TENTATIVE WRITTEN EXAM DATE: September 18, 2019

TENTATIVE INTERVIEW DATE: October 1, 2019

A completed online employment application is required and must be submitted at www.calopps.org. Incomplete, late, emailed, faxed, and hard copy applications are not accepted. Resumes are not considered in lieu of the required employment application available at CalOpps. Certificates, resumes, and cover letters must be uploaded with your application on the CalOpps website.  The City of Glendora is an Equal Opportunity Employer.  The City does not discriminate on the basis of age, sex, race, religion, national origin, marital status, medical condition or disability.  Please notify the Human Resources Department in advance if you require special accommodations to participate in any phase of the selection process.

The City of Redwood City invites you to apply for the casual position of Administrative Clerk.  This employment opportunity is excellent for a well-organized “people person” seeking variety and challenge. Applications received may be considered for opportunities in all City departments including an immediate opportunity in the Fire Department (on-going position where hours vary based on business need). 

This position has the responsibility for a variety of administrative support functions as needed. Typical duties include, but are not limited to: answering and directing telephone calls; providing administrative support such as filing, data entry, and preparing correspondence, updating documents, schedule meetings, processing mail, and assisting staff with projects as needed.

This Administrative Clerk position is a non-benefited casual position. This casual position will be utilized for vacation relief or work overflow on a part-time or full-time basis, the work schedule will vary (as needed) between 15 - 19 hours per week, not to exceed 1,000 hours in a fiscal year.

Please click on the PDF link below to review the complete job announcement.

The following dates are tentative and subject to change based on the needs of the City.

Final Filing Date: 5:00pm, Friday, September 20, 2019 (Supplemental Questionnaire, Résumé and Cover Letter Required in addition completing application)

Interview Date: Thursday, October 3, 2019

Appointment to this position is contingent upon:

*Reference check

*Employment and education verification

*Department of Justice fingerprinting criminal history records check

The City of San Carlos is recruiting for two Administrative Assistant positions for the Administrative Services Department and the City Clerk’s Department. 

About the Departments

The Administrative Services Department provides overall management of the City's administrative services, executes the City's administrative policies and ensures that the City organization, including officials, management and staff receive high quality effective and efficient administrative support.  The Department is comprised of Administration/Risk Management (Workers' Compensation & General Liability), Finance Division, Human Resources Division and Information Technology Division.

The City Clerk Department provides the residents of San Carlos, City Council and staff with access to public records and ensures all facets of agenda preparation, public meetings and municipal elections are conducted according to State law. The Department is comprised of the Director of Community Relations/City Clerk and an Administrative Assistant.

About the Positions

These positions perform a variety of confidential, responsible and complex administrative, secretarial and clerical duties; coordinate and participate in office functions in support of the department's goals and objectives; provide information and assistance to employees and the public regarding departmental policies and procedures; and perform a variety of duties relative to assigned area of responsibility. 

This classification is distinguished from a Senior Administrative Clerk by the responsibility for greater participation in the administrative functions of the department, including policy determinations and a wider variety of public contacts. 

Essential Duties

• Provides responsible and highly complex administrative and secretarial support to an assigned department and department head(s); recommends improvements in workflow, procedures and use of equipment and forms.
• Screens office and telephone callers; provides front counter assistance including information to the general public regarding assigned area of responsibility; responds to and resolves complaints and requests for information on regulations, procedures, systems and precedents.
• Researches, compiles, analyzes and summarizes a variety of informational materials; assists in the design and production of technical information and handouts.
• Operates a variety of office equipment including copiers, postage machine and computer; inputs and retrieves data and text.
• Types, word processes and proofreads a wide variety of reports, letters, memoranda and statistical charts; types from notes, videos, verbal instruction or prior materials. Independently composes correspondence, letters, and memoranda.
• Reviews finished materials for completeness, accuracy, format, compliance with policies and procedures, and appropriate grammar.
• Processes all department invoices and purchases; assigns account numbers to all invoices for all departmental programs.
• Receives, sorts, opens and distributes department mail to appropriate staff as required.
• Provides support in the preparation of the assigned department budget; reviews and processes purchase requisitions and purchase orders.
• Maintains complex files and record keeping systems including data storage and retrieval systems.
• Maintains and updates the City’s internal and external websites.
• Maintains a calendar of activities, meetings and various events for the assigned department; makes travel arrangements; coordinates activities with other City departments, the public and outside agencies.
• Organizes meetings by notifying participants, making room arrangements and preparing required information materials.
• Responds to requests and inquiries from the general public and other departments; provides information within the area of assignment; resolves complaints in an efficient and timely manner.

RESUME NOT ACCEPTED IN LIEU OF APPLICATION 

COMPLETED  SUPPLEMENTAL QUESTIONNAIRE REQUIRED

POSITION SUMMARY

Under supervision (Account Clerk I) or general supervision (Account Clerk II), performs a wide variety of responsible clerical and technical accounting work involved in performing financial record keeping and reporting duties in support of assigned accounting system, function, or program area including in the areas of utility billing, accounts receivable, accounts payable, payroll, business licenses, and revenue collection and cash management; provides information and assistance to the general public and City departments; maintains file and records; and performs a variety of clerical tasks relative to assigned area of responsibility.

This is a broad classification with individual positions assigned to specific functional areas; duties and assignments may overlap depending on the operational needs of the department and staffing levels.

DISTINGUISHING CHARACTERISTICS

Account Clerk I - This is the entry-level class in the Account Clerk series performing the more routine and less complex clerical accounting support and customer service assignments while learning City policies and procedures. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Account Clerk II level and exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. This classification is flexibly staffed with Account Clerk II. Advancement to the “II” level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff.

Account Clerk II - This is the full journey level class within the Account Clerk series. Employees within this class are distinguished from the Account Clerk I by the performance of the full range of clerical accounting support duties as assigned including performing the full scope of clerical financial record keeping transactions, customer service functions, and related support duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class series are flexibly staffed and are generally filled by advancement from the “I” level, or when filled from the outside, require prior experience. Advancement to the “II” level is based on management judgment and/or certification or testing that validates the performance of the full range of job duties. This classification is distinguished from the Senior Account Clerk in that the latter is responsible for the more complex and difficult technical duties within the area of assignment and may provide lead direction to other Account Clerk positions.

EXAMPLE OF ESSENTIAL DUTIES – For a complete job description, visit www.ci.ceres.ca.us.

1.       Perform a variety of responsible clerical accounting and financial office support duties in support of assigned accounting system, function, or program area including in the areas of utility billing, accounts receivable, accounts payable, payroll, business licenses, and revenue collection and cash management.

2.       Prepare, maintain, and/or verify a variety of accounting, financial, and statistical records, ledgers, logs, and files; gather, assemble, tabulate, enter, check, verify, balance, adjust, record, and file financial data; codes data according to prescribed accounting procedures; reviews information to ensure accurate reporting; resolve discrepancies; establish and maintain various files and records.

3.       Perform data entry; post receipts and other information to various city accounts and funds.

4.       Assist in the preparation of financial, accounting, and statistical statements, analyses, documents, and reports; assist other accounting staff and departmental management in the preparation of reports; gather and organize data.

5.       Prepare daily City deposits and post appropriate journal entries.

6.       Prepare and submit all warrants and warrant list for review and approval.

7.       Perform a full range of customer service duties related to area of assignment; provide information to the public and City staff requiring the use of judgment and the interpretation of policies, rules, and procedures.

To view the full announcement for this exciting opportunity, please visit the City of San José’s employment page by clicking on the link below.

Then click on the “Management Recruitments” link. 

City of San José Employment Page

Final filing date: 5:00pm, Wednesday, September 4, 2019 (Supplemental Questions Required)

Tentative Interview Date: Friday, September 20, 2019

Appointment to this position is contingent upon:

*Reference check

*Employment and education verification

*Department of Justice fingerprinting criminal history records check

Resumes will not be accepted in lieu of applications. Application, including all work history, must be fully completed if a resume is attached. Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. All communication regarding your status in this recruitment process will be conducted via e-mail or postal mail. Be sure to include a valid e-mail address on the employment application. Applicants are responsible for notifying Human Resources of any changes to contact information.

About the Position

This opening is in the City’s Community Development Department, whereby primary support will be given to the Planning, Economic, and Housing Divisions.

Positions in this advanced-level classification perform a variety of clerical work including: complex multiple financial transactions and record keeping; extensive interaction with the public and other interested parties; and other responsible and complex support functions where there is minimal supervision of work that involves standard operating procedures.

Positions in this classification are distinguished from those in the lower class of Administrative Clerk through the complexity of the work performed, the job knowledge required and the independence with which duties are performed.  Senior Administrative Clerks independently compose written documents.

Positions in this classification are distinguished from those in the higher class of Administrative Assistant in that the latter perform technical and administrative work in support of a department head and principal staff.

May exercise limited supervision of part-time or temporary personnel.  Work is performed under minimal supervision or independently depending upon assignment.

Essential Duties

• Processes transactions in support of department programs which entail: substantial interaction with interested parties; knowledge of procedures and policies; and the accounting for payables and monies received.
• Provides information and assistance regarding department programs, policies and procedures to the general public, City personnel, vendors and contractors.
• Processes forms, invoices and other documents in accordance with established procedures; and checks for accuracy and completeness of entries, and for compliance with applicable City, statutory and other requirements; may transcribe documents, and arrange for official recording of documents with County Recorder.
• Computes and receives fees in accordance with department schedules and procedures, records revenue received and provides for the deposit of monies.
• May provide limited supervision to part-time or temporary personnel.
• Enters data and information in the preparation of reports, correspondence, forms and other documents.
• Prepares or assists in preparation of agenda packets for Council, Board and Commission meetings, act as minute taker and prepares minutes for such meetings, post agendas and minutes to City website.
• Processes accounts payable and prepares cash deposits.
• Works to solve customer complaints and issues related to assignment.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

To view the full announcement for this exciting opportunity, please visit the City of San José’s employment page by clicking on the link below.

Then click on the “Management Recruitments” link. 

City of San José Employment Page

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Messenger Clerk classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 
 
The Messenger Clerk performs, under immediate supervision, perform work of routine difficulty in the collection and delivery of documents and materials to City departments and locations throughout the City. Performs routine clerical tasks as required.  
 
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
 
Competencies
 
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

·     Job Expertise - Demonstrates knowledge of and experience with applicable technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. 
·     Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.
·     Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
·     Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
·     Team Work & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.