Search Jobs

Redwood City is seeking a visionary leader in the fire service who demonstrates the passion and versatility needed to serve two vibrant Bay Area urban communities. Known for upholding high service standards, the ideal candidate will be an energetic leader capable of generating commitment and momentum around a compelling vision that is aligned with City Council and community priorities.

The successful candidate will be a respected and relatable industry professional adept at engaging with a multi-generational workforce and two diverse communities. Experience working and building relationships with historically underserved populations is highly desirable. The ability to build and maintain effective relationships with labor groups, community-based organizations, and service partners is also essential to be successful in the role.

The closing date for this recruitment is midnight on Sunday, October 6, 2024. To be considered for this opportunity, upload cover letter, resume and list of six professional references using the "Apply Now" feature at www.tbcrecruiting.com. 

Please click on the links below to review the complete job brochure and apply for the position.

DEFINITION

Under general supervision, provides a variety of office support activities including customer service, telephone and counter reception, document processing, record keeping, data entry and organization, cashiering, and filing; provides information and assistance to staff and the general public; and performs related work as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management staff. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Initially, under close supervision, incumbents learn and perform general office support work such as customer service at the front counter and over the phone, file and records maintenance, data entry, and screening phone calls, visitors, and mail, and directing questions to the appropriate staff. As experience is gained, assignments become more varied, complex, and difficult; and positions exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Administrative Assistant in that the latter performs more advanced technical and specialized administrative support duties requiring additional training and/or experience and is typically assigned to provide administrative assistance in support of a division manager or department head.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

 Provides front-line customer service support by greeting customers at the front desk or by telephone.

 Responds and provides information to customer inquiries and complaints or refers customers to other departments, agencies, and community groups, as appropriate; researches identifies potential causes, and provides recommendations for the resolution; and represents the Town to callers and visitors in a professional and customer-friendly manner. 

 Prepares, copies, collates, and distributes a variety of documents; ensures proper filing of copies in Town files.

 Maintains accurate and detailed databases, files, and records, verifies accuracy of information, researches discrepancies, and records information; ensures compliance with established records retention schedules.

 Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental policies and procedures in determining completeness of applications, records, and files.

 Assembles information for the completion of forms or preparation of reports.

 Receives and routes correspondence, mail, work orders, and related information and documents to appropriate staff.

 Receives, processes, and assists in responding to general department emails and public records requests and other requests for information; organizes information; ensures compliance with legal and regulatory requirements.

 Composes, types, formats, and proofreads a variety of documents, including correspondence, letters, memos, agendas, reports, lists, forms, schedules, flyers, event materials, and reports.

 Performs a variety of office support duties such as maintaining websites; scheduling meetings, conferences, and trainings; coordinating food and logistics for meetings; and ordering and maintaining office and other related supplies.

 Performs various accounting support work such as processing, reconciling, and verifying cash and monies received; and processing purchase orders, invoices, payment vouchers, check requests, and reimbursements.

 Performs related duties as assigned.

The County of San Mateo is currently seeking highly qualified applicants for the position of Chief of Health.

The Position

The Chief of Health holds a crucial executive position within the County and the broader San Mateo County healthcare community. As Chief, you will lead a diverse workforce of healthcare staff committed to helping County residents live longer and better lives.

Reporting to the County Executive, the Chief has responsibility for the development, operation, coordination, integration, and implementation of all of the County's health services and public health functions, and providing leadership for many cross-cutting initiatives. The Chief is the lead person within the County for determining strategic direction and priorities related to meeting the County's health mission and mandates and establishing external relationships to maximize collaboration with other providers and stakeholders who influence the health of the community.

In addition to championing the County’s vision for a healthy and prosperous community, the new Chief will also be highly committed to the well-being and development of its workforce.

Ideal Characteristics

Ideally, the next Chief will also possess the following characteristics:

• A passionate leader with a clear vision for the future of the organization that is balanced with realism.
• A thorough understanding of the department, its services, and its functions including health care delivery services provided in partnership with the Health Plan of San Mateo or similar managed care organizations and services focused on population health.
• Astuteness in resolving controversial issues in a participatory and effective manner with a leadership style that quickly fosters trust, loyalty, respect, commitment, and partnership from the community, staff, and other county departments.
• The ability to coach and inspire a highly skilled staff engaged in providing a diverse array of health services as well as driving health policy changes.
• A commitment to personal learning and development, while encouraging the same in others.
• Expertise in partnering with and addressing inequities and systemic problems and barriers facing diverse low-income communities served by health departments.
• A visionary who understands and is experienced in responding to the challenges and opportunities facing California health care delivery systems and proactively develops practical yet innovative solutions.
• Experience in directing and improving operations of a health system by applying Lean and/or similar leadership, improvement, and management systems and continuous learning methodologies.
• A collaborator and consensus-builder who can mobilize a public agency in response to a crisis and partner with state and other local agencies in meeting community needs.
• Effectiveness in working with diverse groups of stakeholders and in lifting up the voices of those with lived experience.
• Success in developing, implementing, and monitoring a large complex budget comprised of diverse health funding streams, patient care/delivery systems, and population health expenditures and programs.
• Excellent oral and written communication skills with strong abilities to collaborate effectively with staff, community partners, and stakeholders.

Challenges and Opportunities

• Serve as lead spokesperson on health issues related to the County's system of care and community health and as the County’s liaison to key stakeholders in negotiating an effective health care network.
• Maintain a management structure for all departments under the Chief’s purview that maximizes integration, effectiveness, and efficiency of service delivery.
• Direct and monitor a strategic planning process to map out the County's health priorities, policies, services, and population health initiatives.
• Continue to meet financial targets established by the County Executive.
• Assure that all essential public health functions are carried out appropriately.
• Provide regular reports to the County Executive and County Board of Supervisors on progress in meeting objectives of the strategic plan.
• Direct efforts with major partners, including the Health Plan of San Mateo and the State of California, to maximize opportunities for innovation and efficiency, while maximizing the ability of the County's health system to meet its obligations.
• Advocate for patients and communities served by assuring that the mission of the health services system is being met.
• Serve as a key leader within the County's Executive team to contribute to the County's key responsibilities and accountabilities to its residents.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

Education: Equivalent to a master's degree in Public Administration, Public Health, Public Policy, and/or Business Administration, or in a related field from an accredited college or university.

Experience: Five years of progressively responsible administrative experience in a multi-faceted health organization and/or healthcare system.

Application/Examination

To apply for this exciting career opportunity, the following materials must be submitted online at https://jobs.smcgov.org .

• Resume
• A detailed Cover Letter that summarizes both your relevant qualifications and your executive leadership experience in healthcare

The examination process for this recruitment will consist of an Application Screening, and a multi-layered interview process. Applicants must successfully pass the Application Screening to move forward to the interview process. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. The Chief of Health is an unclassified position.

The deadline to submit your application is 5:00 PM on Thursday, September 26, 2024.

For any questions, please contact Lisa Yapching at lyapching@smcgov.org.

Tentative Recruitment Timeline

Final Filing Date: Thursday, September 26, 2024, 5:00 p.m.

Application Screening: Wednesday, October 2, 2024

Video Interviews: Thursday, October 10, 2024, and/or Friday, October 11, 2024

In-Person Interviews: Week of October 21, 2024

Finalist Interviews: Week of October 28, 2024

The County of San Mateo’s Department of Emergency Management (DEM) is accepting applications from dedicated individuals for the position of Associate Management Analyst (Unclassified) - Grants and Fiscal Services.

DEM’s mission is to advance community resilience through a proactive and comprehensive approach to emergency management, involving the whole community in every phase of disaster preparedness, mitigation, response, and recovery. To learn more about DEM, please visit https://www.smcgov.org/ceo/department-emergency-management.

About This Position

The Associate Management Analyst (AMA) will assist in the oversight of DEM program budgets, ensuring financial efficiency and policy compliance, with responsibilities including revenue projections, cash flow analyses, cost containment, grant disbursement, and managing annual and mid-cycle budgets. This role includes preparing budget estimates, evaluating revenue and expenditure budgets, resolving cross-departmental fiscal issues, reviewing budget submittals for accuracy, and assisting with funding challenges.

Initially under close supervision, incumbents with basic professional administrative education and/or experience perform analytical and technical work within an assigned division/department. At this level, the impact of the decisions is moderate, and the work is typically one of interpreting, explaining, or gathering information.

Additionally, the AMA will plan and administer DEM programs, conduct analytical studies, prepare reports, and ensure compliance with regulatory requirements. The selected candidate will track and monitor the adopted budget and prepare periodic budget reviews for submission to County departments, administration, and boards and commissions, such as the Emergency Services Council (ESC).

This crucial position will also involve various tasks to support the County’s financial integrity and operational excellence, significantly contributing to the overall success of San Mateo County.

The ideal candidate will possess:

• Strong financial management skills, including budgeting, forecasting, and grant disbursement.
• Experience in developing and presenting operating and capital budgets, including preliminary estimates and salary projections.
• Proficiency in tracking and monitoring budgets, preparing periodic reviews, and ensuring adherence to timelines.
• The ability to resolve cross-departmental budget issues and propose procedural solutions.
• Analytical skills to conduct financial analyses and special research projects, evaluate alternatives, and make recommendations.
• Excellent written communication skills for preparing technical records, reports, and recommendations.
• Computer skills and knowledge of a variety of software programs.

Examples Of Duties

The DEM AMA’s responsibilities may include, but are not limited, to the following:

• Develops and manages program, annual, and mid-cycle budgets, including revenue projections, forecasting, multi-year cash flow analysis, cost containment, distribution, grant funds disbursement, and salary and benefits projections.
• Tracks and monitors the adopted budget and prepares periodic budget reviews for submission to County departments, administration, and boards and commissions, such as the Emergency Services Council (ESC).
• Formulates, prepares, and communicates budget completion schedules, calendars, and deadlines.
• Facilitates and coordinates the resolution of cross-departmental budgetary issues, including identifying and proposing procedural solutions.
• Balances expenditures and revenues and identifies funding gaps; assists departments in resolving funding issues; prepares status reports and manages budgetary control systems; recommends and processes budget amendments.
• Ensures compliance with Federal, State, County, and funding agency regulatory and reporting requirements and applicable laws, regulations, and professional practices.
• Attends meetings, conferences, workshops, and training sessions and reviews publications and related materials to become and remain current on principles, practices, and new developments in assigned work areas.
• Performs other duties as assigned.

Qualifications

Education and Experience :

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

• Education: Degree from an accredited four-year college or university with major coursework in business administration, fiscal, or a related field.
• Experience: At least one year of fiscal administrative experience is typically required at the Associate Management Analyst level.

Application/Examination

If you are interested in being considered for this position the following items must be submitted via e-mail:

• Cover letter with responses to Supplemental Questions (maximum of 2 pages)
• Resume

Supplemental Questions:

• Describe your experience in fiscal management, specifically in budget preparation, monitoring, and financial analysis. How has this experience equipped you for success in the Associate Management Analyst role?
• Provide an example of a complex fiscal analysis you've conducted. What methods did you use, and what were the key findings or recommendations?
• Describe a situation where unexpected financial challenges arose. How did you adapt your approach to address these challenges effectively?

Please include the words "DEM Associate Management Analyst" in the subject line of the email submission. Please submit the required materials electronically via email to:

Rick Reed, Emergency Management Coordinator

Email: rreed1@smcgov.org

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.

Do you have a passion for helping others? Are you a Human Resources professional eager to take on challenging work and contribute your ideas as part of a collaborative team? Do you want to make a meaningful impact in a charming and diverse community? Turn your passion into a career in public service with the City of Menlo Park!

We are seeking an empathetic, customer-service oriented individual able to put their research and analytical skills to work to help ensure that Human Resources is seen as a trusted, consistent, and responsive partner to help departments solve problems and our fellow employees thrive.

Here in Menlo Park, we get excited about supporting our team’s professional growth, because we recognize that people are our most important asset. As an integral part of our tight-knit Human Resources team, the Management Analyst will support our day-to-day operations and have opportunities to take on challenging projects, improve our processes, and help shape the future of our organizational culture. Our Human Resources team currently has six members, and we are expanding to add a seventh to help build more capacity to serve the organization.

The Management Analyst should be a subject-matter expert in multiple areas of human resources, such as: recruitment, employee compensation and benefits, labor relations, employee relations, workers' compensation, and training and development. Responsibilities include prioritizing and assigning work, training and mentoring city staff, and demonstrating the ability to manage multiple projects and services.

As part of the Administrative Services Department, we believe that it is our people and the power of teamwork that enable us to succeed. We believe that how we get our work done is as important as getting the job done. Our values guide how we behave as a team each day, acting with: 

• Humility – Sharing credit and defining success collectively rather than individually, jumping in to help where we are needed, and putting the needs of the team ahead of our own self-interest.
• Emotional Intelligence – Understanding the impact that our words and actions have on one another, knowing when to listen and when to share our perspective, and striving to include everyone by respecting, listening to, helping, and appreciating one another.
• Passion – Showing initiative and enthusiasm in our work, delivering outstanding, data-based results, and having a can-do, find-a-way attitude.
• Integrity – Doing what we say we are going to do, communicating clearly and openly, and holding ourselves accountable for the work we do in our respective roles.  

The City offers hybrid and flexible schedule options. The Management Analyst position is eligible for a 9/80 schedule (every other Friday off) and working from home 1-2 days per week.

The County of San Mateo’s Department of Emergency Management (DEM) is accepting applications from dedicated individuals for the position of DEM Coordinator – Alert and Warning (Unclassified).

DEM’s mission is to advance community resilience through a proactive and comprehensive approach to emergency management, involving the whole community in every phase of disaster preparedness, mitigation, response, and recovery.

To learn more about the DEM please visit https://www.smcgov.org/dem

About The Position

The Alert and Warning Coordinator will be responsible for assessing the County's existing community alert and warning programs and systems in multiple languages for effectiveness, identifying service gaps, and recommending and implementing enhancements. This includes developing emergency notification and communication standards, protocols, and processes; managing vendor services and contracts; coordinating system access and training for authorized users; and initiating plans to integrate the County's program and system with the emergency functions of other government agencies, including Integrated Public Alert and Warning System and reversed 9-1-1.

Additionally, the Alert and Warning Coordinator will assist the County in identifying areas at risk for hazards and threats to the communication system, provide community education, and determine how to integrate community alert and warning systems with other technologies. The selected candidate will handle a variety of tasks to ensure the County's preparedness for any event, including participating in a weekly on-call rotation, maintaining 24-hour readiness, and responding to the field or Emergency Operations Center (EOC) during emergencies or disasters.

This crucial role will also require engaging with the public and stakeholder organizations, participating in advisory committees and work groups, and representing the County at all levels of government to develop a comprehensive emergency alert and warning program for the County of San Mateo.

The ideal candidate will possess:

• Strong knowledge of IPAWS protocols.
• Familiarity with local state and federal regulations.
• The ability to understand the current use of technology in emergency response and implement these technologies at DEM.
• Excellent written communication skills, including experience in proposal, report, and grant writing.
• The ability to engage with the public and stakeholder organizations to identify and develop effective outreach strategies and create a holistic Alert and Warning program for the County.
• Proficiency in computer skills and operating standard computer applications, including but not limited to word processing, spreadsheet software, PowerPoint, and email communication.
• The ability to work with a wide variety of situations (field, office, EOC) and disciplines (law enforcement, fire services, and emergency medical personnel).
• The ability to work with information systems and can code in Python, Java, or C++.
• A valid California Driver's License (depending upon the assignment).
• Completion of Incident Command System (ICS) Courses 100, 200, 700, and 800.
• Completion of IS-247.C: Integrated Public Alert and Warning System (IPAWS) for Alert Originators and IS-248: Integrated Public Alert and Warning System (IPAWS) for the American Public.
• A Master’s Degree in public administration, emergency management, crisis communication, security studies, or a related field is preferred but not required.
• An understanding of Laws, rules, and regulation governing public communication and warnings.
• Knowledge of Information technology, including but not limited to radio communication systems, software, and hardware related to emergency management and communication.

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education : Bachelor’s degree from an accredited college or university in business, public administration, emergency management or related discipline.

Experience : One year of experience having responsibility for assisting in program planning, development and budgeting in the public, military, or private organization, preferably related to emergency/disaster planning and management.

Application/Examination

If you are interested in being considered for this position the following items must be submitted via e-mail:

• Cover letter with responses to Supplemental Questions (maximum of 2 pages)
• Resume

Supplemental Questions:

• Can you describe in detail your experience in developing and managing alert and warning systems in an emergency management context? What specific alert and warning technologies and platforms have you worked with in your previous roles?
• Describe a time when the communications your team sent out were not accurate. What immediate steps did you take to address the issue, and what long-term actions did you implement to prevent similar mistakes in the future?
• If you’re coordinating an emergency response and encounter a malfunctioning virtual EOC system, walk us through the steps you would take troubleshooting this issue.

Please include the words " DEM Coordinator – Alert & Warning - Unclassified" in the subject line of email submission. Please submit the required materials electronically via email to:

Rick Reed, DEM Coordinator

Email: rreed1@smcgov.org

Application materials will be reviewed as they are received and qualified candidates will be contacted by the department for an interview.

Apply immediately. Application materials will be accepted until the position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

Applications will be accepted for this position until filled.

approx. 20 hours/week

$33.04/hour 

This hourly position is not in Civil Service and does not receive benefits.

DEFINITION

Under general supervision of the Director of Human Resources, performs a wide variety of confidential clerical and administrative support assignments on behalf of the department, provides direct service to the public, and to performs related other work as required or assigned.

EXAMPLES OF DUTIES

Promptly and appropriately answers telephone calls and responds to electronic correspondence and walk-in inquiries; assists with recruitments as needed; maintains and updates employee personnel files and records and other Human Resources documents on a regular basis; May administer the documentation requirements of the 1986 Immigration and Control Act and processes associated Department of Motor Vehicles and California EDD reports.  As assigned, prepares and processes official Human Resources forms such as hourly employee action forms, maintains and updates City-wide Department of Motor Vehicles (DMV) Pull Program files, employee benefits documents, and retiree documents and processes invoices.    Receives, distributes, and dispatches intra-office and US mail.  Regularly maintains and orders needed office supplies.  Processes departmental petty cash reimbursements.  Operates a variety of current office machines, including but not limited to computers, printers, typewriters, copiers, adding and facsimile machines. 

MINIMUM QUALIFICATIONS

Knowledge of:  Office machines and equipment including computers; computer software PC based word processing and spreadsheet applications (e.g., Microsoft Word and Microsoft Excel); appropriate English grammar, spelling, and current business formats; modern office equipment and methods including operation of personal computers, filing and recordkeeping practices and basic arithmetic.

Ability to:  Communicate effectively both orally and in writing; follow written and oral instructions; take accurate messages, produce accurate work and provide appropriate information and referral.  Establish and maintain cordial, effective working relations with general public, co-workers and other City personnel and provide excellent internal and external customer service; handle confidential information with good judgment, etc.; work harmoniously with respective staff; interacts positively and cooperate with co-workers, responds politely to customers, works as a team member, functions under demanding time pressure, responds in a positive manner to supervision, attends work and perform duties on a regular and consistent basis.

Education:  Graduation from high school or equivalent.  Formal office work training and/or college-level course work desirable.

Experience:  Two years of experience in responsible general clerical work that involved regular contact with general public. Human Resources experience desirable.

License:  Possession of a valid Class C California Driver's License