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Redwood City is seeking a visionary leader in the fire service who demonstrates the passion and versatility needed to serve two vibrant Bay Area urban communities. Known for upholding high service standards, the ideal candidate will be an energetic leader capable of generating commitment and momentum around a compelling vision that is aligned with City Council and community priorities.

The successful candidate will be a respected and relatable industry professional adept at engaging with a multi-generational workforce and two diverse communities. Experience working and building relationships with historically underserved populations is highly desirable. The ability to build and maintain effective relationships with labor groups, community-based organizations, and service partners is also essential to be successful in the role.

The closing date for this recruitment is midnight on Sunday, October 6, 2024. To be considered for this opportunity, upload cover letter, resume and list of six professional references using the "Apply Now" feature at www.tbcrecruiting.com. 

Please click on the links below to review the complete job brochure and apply for the position.

DEFINITION

Under general supervision, provides a variety of office support activities including customer service, telephone and counter reception, document processing, record keeping, data entry and organization, cashiering, and filing; provides information and assistance to staff and the general public; and performs related work as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management staff. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Initially, under close supervision, incumbents learn and perform general office support work such as customer service at the front counter and over the phone, file and records maintenance, data entry, and screening phone calls, visitors, and mail, and directing questions to the appropriate staff. As experience is gained, assignments become more varied, complex, and difficult; and positions exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Administrative Assistant in that the latter performs more advanced technical and specialized administrative support duties requiring additional training and/or experience and is typically assigned to provide administrative assistance in support of a division manager or department head.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

 Provides front-line customer service support by greeting customers at the front desk or by telephone.

 Responds and provides information to customer inquiries and complaints or refers customers to other departments, agencies, and community groups, as appropriate; researches identifies potential causes, and provides recommendations for the resolution; and represents the Town to callers and visitors in a professional and customer-friendly manner. 

 Prepares, copies, collates, and distributes a variety of documents; ensures proper filing of copies in Town files.

 Maintains accurate and detailed databases, files, and records, verifies accuracy of information, researches discrepancies, and records information; ensures compliance with established records retention schedules.

 Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental policies and procedures in determining completeness of applications, records, and files.

 Assembles information for the completion of forms or preparation of reports.

 Receives and routes correspondence, mail, work orders, and related information and documents to appropriate staff.

 Receives, processes, and assists in responding to general department emails and public records requests and other requests for information; organizes information; ensures compliance with legal and regulatory requirements.

 Composes, types, formats, and proofreads a variety of documents, including correspondence, letters, memos, agendas, reports, lists, forms, schedules, flyers, event materials, and reports.

 Performs a variety of office support duties such as maintaining websites; scheduling meetings, conferences, and trainings; coordinating food and logistics for meetings; and ordering and maintaining office and other related supplies.

 Performs various accounting support work such as processing, reconciling, and verifying cash and monies received; and processing purchase orders, invoices, payment vouchers, check requests, and reimbursements.

 Performs related duties as assigned.

The County of San Mateo is currently seeking highly qualified applicants for the position of Chief of Health.

The Position

The Chief of Health holds a crucial executive position within the County and the broader San Mateo County healthcare community. As Chief, you will lead a diverse workforce of healthcare staff committed to helping County residents live longer and better lives.

Reporting to the County Executive, the Chief has responsibility for the development, operation, coordination, integration, and implementation of all of the County's health services and public health functions, and providing leadership for many cross-cutting initiatives. The Chief is the lead person within the County for determining strategic direction and priorities related to meeting the County's health mission and mandates and establishing external relationships to maximize collaboration with other providers and stakeholders who influence the health of the community.

In addition to championing the County’s vision for a healthy and prosperous community, the new Chief will also be highly committed to the well-being and development of its workforce.

Ideal Characteristics

Ideally, the next Chief will also possess the following characteristics:

• A passionate leader with a clear vision for the future of the organization that is balanced with realism.
• A thorough understanding of the department, its services, and its functions including health care delivery services provided in partnership with the Health Plan of San Mateo or similar managed care organizations and services focused on population health.
• Astuteness in resolving controversial issues in a participatory and effective manner with a leadership style that quickly fosters trust, loyalty, respect, commitment, and partnership from the community, staff, and other county departments.
• The ability to coach and inspire a highly skilled staff engaged in providing a diverse array of health services as well as driving health policy changes.
• A commitment to personal learning and development, while encouraging the same in others.
• Expertise in partnering with and addressing inequities and systemic problems and barriers facing diverse low-income communities served by health departments.
• A visionary who understands and is experienced in responding to the challenges and opportunities facing California health care delivery systems and proactively develops practical yet innovative solutions.
• Experience in directing and improving operations of a health system by applying Lean and/or similar leadership, improvement, and management systems and continuous learning methodologies.
• A collaborator and consensus-builder who can mobilize a public agency in response to a crisis and partner with state and other local agencies in meeting community needs.
• Effectiveness in working with diverse groups of stakeholders and in lifting up the voices of those with lived experience.
• Success in developing, implementing, and monitoring a large complex budget comprised of diverse health funding streams, patient care/delivery systems, and population health expenditures and programs.
• Excellent oral and written communication skills with strong abilities to collaborate effectively with staff, community partners, and stakeholders.

Challenges and Opportunities

• Serve as lead spokesperson on health issues related to the County's system of care and community health and as the County’s liaison to key stakeholders in negotiating an effective health care network.
• Maintain a management structure for all departments under the Chief’s purview that maximizes integration, effectiveness, and efficiency of service delivery.
• Direct and monitor a strategic planning process to map out the County's health priorities, policies, services, and population health initiatives.
• Continue to meet financial targets established by the County Executive.
• Assure that all essential public health functions are carried out appropriately.
• Provide regular reports to the County Executive and County Board of Supervisors on progress in meeting objectives of the strategic plan.
• Direct efforts with major partners, including the Health Plan of San Mateo and the State of California, to maximize opportunities for innovation and efficiency, while maximizing the ability of the County's health system to meet its obligations.
• Advocate for patients and communities served by assuring that the mission of the health services system is being met.
• Serve as a key leader within the County's Executive team to contribute to the County's key responsibilities and accountabilities to its residents.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

Education: Equivalent to a master's degree in Public Administration, Public Health, Public Policy, and/or Business Administration, or in a related field from an accredited college or university.

Experience: Five years of progressively responsible administrative experience in a multi-faceted health organization and/or healthcare system.

Application/Examination

To apply for this exciting career opportunity, the following materials must be submitted online at https://jobs.smcgov.org .

• Resume
• A detailed Cover Letter that summarizes both your relevant qualifications and your executive leadership experience in healthcare

The examination process for this recruitment will consist of an Application Screening, and a multi-layered interview process. Applicants must successfully pass the Application Screening to move forward to the interview process. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. The Chief of Health is an unclassified position.

The deadline to submit your application is 5:00 PM on Thursday, September 26, 2024.

For any questions, please contact Lisa Yapching at lyapching@smcgov.org.

Tentative Recruitment Timeline

Final Filing Date: Thursday, September 26, 2024, 5:00 p.m.

Application Screening: Wednesday, October 2, 2024

Video Interviews: Thursday, October 10, 2024, and/or Friday, October 11, 2024

In-Person Interviews: Week of October 21, 2024

Finalist Interviews: Week of October 28, 2024

Do you have a passion for helping others? Are you a Human Resources professional eager to take on challenging work and contribute your ideas as part of a collaborative team? Do you want to make a meaningful impact in a charming and diverse community? Turn your passion into a career in public service with the City of Menlo Park!

We are seeking an empathetic, customer-service oriented individual able to put their research and analytical skills to work to help ensure that Human Resources is seen as a trusted, consistent, and responsive partner to help departments solve problems and our fellow employees thrive.

Here in Menlo Park, we get excited about supporting our team’s professional growth, because we recognize that people are our most important asset. As an integral part of our tight-knit Human Resources team, the Management Analyst will support our day-to-day operations and have opportunities to take on challenging projects, improve our processes, and help shape the future of our organizational culture. Our Human Resources team currently has six members, and we are expanding to add a seventh to help build more capacity to serve the organization.

The Management Analyst should be a subject-matter expert in multiple areas of human resources, such as: recruitment, employee compensation and benefits, labor relations, employee relations, workers' compensation, and training and development. Responsibilities include prioritizing and assigning work, training and mentoring city staff, and demonstrating the ability to manage multiple projects and services.

As part of the Administrative Services Department, we believe that it is our people and the power of teamwork that enable us to succeed. We believe that how we get our work done is as important as getting the job done. Our values guide how we behave as a team each day, acting with: 

• Humility – Sharing credit and defining success collectively rather than individually, jumping in to help where we are needed, and putting the needs of the team ahead of our own self-interest.
• Emotional Intelligence – Understanding the impact that our words and actions have on one another, knowing when to listen and when to share our perspective, and striving to include everyone by respecting, listening to, helping, and appreciating one another.
• Passion – Showing initiative and enthusiasm in our work, delivering outstanding, data-based results, and having a can-do, find-a-way attitude.
• Integrity – Doing what we say we are going to do, communicating clearly and openly, and holding ourselves accountable for the work we do in our respective roles.  

The City offers hybrid and flexible schedule options. The Management Analyst position is eligible for a 9/80 schedule (every other Friday off) and working from home 1-2 days per week.

Applications will be accepted for this position until filled.

approx. 20 hours/week

$33.04/hour 

This hourly position is not in Civil Service and does not receive benefits.

DEFINITION

Under general supervision of the Director of Human Resources, performs a wide variety of confidential clerical and administrative support assignments on behalf of the department, provides direct service to the public, and to performs related other work as required or assigned.

EXAMPLES OF DUTIES

Promptly and appropriately answers telephone calls and responds to electronic correspondence and walk-in inquiries; assists with recruitments as needed; maintains and updates employee personnel files and records and other Human Resources documents on a regular basis; May administer the documentation requirements of the 1986 Immigration and Control Act and processes associated Department of Motor Vehicles and California EDD reports.  As assigned, prepares and processes official Human Resources forms such as hourly employee action forms, maintains and updates City-wide Department of Motor Vehicles (DMV) Pull Program files, employee benefits documents, and retiree documents and processes invoices.    Receives, distributes, and dispatches intra-office and US mail.  Regularly maintains and orders needed office supplies.  Processes departmental petty cash reimbursements.  Operates a variety of current office machines, including but not limited to computers, printers, typewriters, copiers, adding and facsimile machines. 

MINIMUM QUALIFICATIONS

Knowledge of:  Office machines and equipment including computers; computer software PC based word processing and spreadsheet applications (e.g., Microsoft Word and Microsoft Excel); appropriate English grammar, spelling, and current business formats; modern office equipment and methods including operation of personal computers, filing and recordkeeping practices and basic arithmetic.

Ability to:  Communicate effectively both orally and in writing; follow written and oral instructions; take accurate messages, produce accurate work and provide appropriate information and referral.  Establish and maintain cordial, effective working relations with general public, co-workers and other City personnel and provide excellent internal and external customer service; handle confidential information with good judgment, etc.; work harmoniously with respective staff; interacts positively and cooperate with co-workers, responds politely to customers, works as a team member, functions under demanding time pressure, responds in a positive manner to supervision, attends work and perform duties on a regular and consistent basis.

Education:  Graduation from high school or equivalent.  Formal office work training and/or college-level course work desirable.

Experience:  Two years of experience in responsible general clerical work that involved regular contact with general public. Human Resources experience desirable.

License:  Possession of a valid Class C California Driver's License

Apply Immediately- Open until a Maximum number of 25 applications received

Written Exam: TBD

Oral Exams: TBA

Resumes are not accepted in lieu of completing a City application. Incomplete applications will not be accepted.

This full time position is in Civil Service.

DEFINITION

Under general supervision, the Plant Operator II during an assigned shift is responsible for operation of the wastewater treatment plant and for maintaining a variety of machinery and equipment.

EXAMPLES OF DUTIES

Monitors the operation of the wastewater treatment plant; operates treatment facility equipment such as settling tanks, pumps, activated sludge process, digesters, centrifuge, chlorinators and valves to control flow and processing of wastewater sludge and effluent; monitors gauges, dials, meters and control panels, and other recording instruments, interpreting results to determine processing requirements, and records data; oils, greases, and cleans equipment; services and maintains a variety of plant equipment; extracts samples and performs laboratory tests and analysis; inspects plant equipment and facilities to locate and report needed repairs; performs general plant maintenance work, such as sweeping, cleaning, sanding, and painting; performs general grounds maintenance work; maintains routine and daily records and shift logs; assists in the training of other plant operators, makes operating decisions in the absence of supervisory personnel; may have to work under adverse conditions.

MINIMUM QUALIFICATIONS

Knowledge of: The operation and routine maintenance of mechanical equipment, including pumps and electrical motors; control procedures for wastewater treatment processes; tools, equipment and methods used in the overhaul, repair, adjustment and modification of stationary power equipment, and of the pumping, piping, and electrical systems used in the water quality control plant; sewage treatment processes and the laboratory tests used to check the effectiveness of such processes.

Ability to: Operate equipment used in a water quality control plant, make standard laboratory tests of sewage, receiving waters and sludge and interpret such tests; read and interpret gauges and recording devices reflecting plant operations; adjust treatment processes as indicated by plant conditions; perform mechanical repairs, maintenance work, and modification to equipment used in a water quality control plant; use various mechanic's tools with skill and accuracy; adapt to day, swing or graveyard work shift; follow oral and written directions; perform heavy manual labor involving lifting, carrying, kneeling, crawling and climbing; work in adverse conditions which require exposure to noise, noxious smells, gases, contact with wastewater, and risk of bodily injury; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience: Two years experience in water quality control plant operations. Specialized training may be substituted for 6 months experience.

Physical requirements: Moderate, and sometimes strenuous exertion required, including sustained walking, standing, bending, climbing, and lifting.

Education: Graduation from high school or equivalent.

License: Possession of a State Water Resources Control Board Grade II Operator's Certificate and possession of a valid Class C California Driver's License (including acceptable driving record).

Apply Immediately- Open until a Maximum number of 25 applications received

Written Exam: TBD

Oral Exams: TBA

Resumes are not accepted in lieu of completing a City application. Incomplete applications will not be accepted.

This full time position is in Civil Service.

DEFINITION

Under general supervision, operates and maintains equipment and facilities of the water quality control system, and performs other related work as required.

EXAMPLES OF DUTIES

Monitors the operation of the wastewater treatment plant; operates treatment facility equipment such as settling tanks, pumps, activated sludge process, digester, centrifuge chlorinators to control flow and processing of wastewater sludge and effluent; monitors gauges, dials, meters and controls panels, and other recording instruments, interpreting results to determine processing requirements, and records data; oils, greases and cleans equipment; services and maintains a variety of plant equipment; extracts samples and performs laboratory tests and analysis; inspects plant equipment and facilities to locate and report needed repairs; performs general plant maintenance work, such as sweeping, cleaning, sanding, and painting; performs general grounds maintenance work; maintains routine and daily records; may have to work under adverse conditions.

MINIMUM QUALIFICATIONS

Knowledge of: The operation and routine maintenance of mechanical equipment, including pumps and electric motors; control procedures for wastewater treatment processes; tools, equipment and methods used in the overhaul, repair, adjustment and modification of stationary power equipment, and of the pumping, piping, and electrical systems used in a water quality control plant; sewage treatment processes and the laboratory tests used to check the effectiveness of such processes.

Ability to: Operate equipment used in a water quality control plant; make standard laboratory tests of sewage, receiving waters and sludge and interpret such tests; read and interpret gauges and recording devices reflecting plant operations; adjust treatment processes as indicated by plant conditions; perform mechanical repairs, maintenance work, and modification to equipment used in a water quality control plant; use various mechanic's tools with skill and accuracy; adapt to day, swing or graveyard work shift; follow oral and written directions; perform heavy manual labor involving lifting, carrying, kneeling, crawling and climbing; work in adverse conditions which require exposure to noise, noxious smells, gases, contact with wastewater, and risk of bodily injury; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Experience: One year of experience in mechanical maintenance and/or water quality control plant operations.

Physical requirements: Moderate, and sometimes strenuous exertion required, including sustained walking, bending, climbing and lifting.

Education: Graduation from high school or equivalent.

License: Possession of a State Water Resources Control Board Grade I Operator's Certificate; possession of a valid Class C California Driver's License (including acceptable driving record).

This job opportunity is continuous and application reviews are performed periodically.

San Mateo is a city of approximately 104,000 residents, strategically located midway between San Francisco and San Jose, and is within the Silicon Valley.  One of the City’s strengths is its diversity, both in the ethnic makeup and the physical development of the community.  San Mateo has a vibrant business and retail environment with national and international businesses, two major shopping centers and an active downtown.  The community values its historic and new residential neighborhoods and recently approved a major new Transit Oriented Development that will add 1,500 new homes, 300,000 square feet of new retail and as much as 1.5 million square feet of commercial office space.  

The City organization has a culture of innovation, collaboration and strong customer service.  The City’s annual budget is $191 million and is staffed by approximately 540 full time employees.  The City is continually evaluating new and innovative ways of providing high quality services to its residents while acknowledging the competing demands for the limited funds available. Find out more interesting facts at:  www.cityofsanmateo.org.

Look at some of the reasons why the City of San Mateo is a great place to work, https://youtu.be/_GTIzeSpc_g

The Wastewater Treatment Plant (WWTP) is a 15.7 MDG sub-regional facility that serves an estimated 164,545 customers  administering the annual operation and maintenance budget over $12.8 million with a staff of 34 professional and technical personnel.  The City of San Mateo is building a team tasked with the safe and continuous operation of the current expansion of this conventional activated sludge plant by introducing new facilities including; preliminary treatment, primary treatment, enhanced biological nutrient removal/membrane bioreactors (BNR/MBR), biological and chemically enhanced treatment (BioACTIFLO), and additional upgrades to existing process equipment. A vital and instrumental member of this team is the WWTP Operator III.

The Position

This position will receive general direction from the Chief Plant Operator and instruction from their Shift Supervisor to provide daily guidance to lower level operators and trainees. The WWTP Operator III will be responsible for supporting these efforts to guide, develop and mentor staff on their assigned shift, act in a supervisory capacity in the absence of the Shift Supervisor, and is the assigned lead in getting both scheduled and unscheduled work completed. Those who have prepared themselves and are ready for the challenge to use their skills as a journey-level wastewater professional should seriously consider this opportunity.

This position is assigned rotating shifts working nights, weekends, and holidays with on-call emergency response 24 hours per day.  However, along with this challenge is the benefit of working  a 12-hour shift that results in a very favorable work/life balance and requires the minimum commuting days as compared to other standard 8-hour shifts.

The Duties

Depending upon assignment, duties may include, but are not limited to the following.

Operate wastewater treatment facilities to control flow and processing of wastewater, sludge and effluent; monitor gauges, meters and control panels; observe variation in operating conditions, interpreting meter and gauge readings and test results to determine process requirements.

• Operate valves and gates; start and stop pumps, engines and electric motors to control and adjust flow and treatment processes; operate and maintain boilers; perform routine maintenance work on valves, tanks, related equipment and facilities to optimize performance.
• Maintain appropriate plant records to support water quality goals.
• Perform the duties of the Designated Operator-in-Charge when required in accordance with State regulations.
• Operate rolling vehicles and stationary machinery as required to perform essential job functions.
• Foster and maintain good working relationships and provide excellent customer service in the course of their work.
• Assist in the inventory, requisition, and purchase of supplies and materials.
• Supervise and train less experienced operators on assigned shift.

This job opportunity is Open Until Filled and application reviews are performed periodically.

San Mateo is a city of approximately 104,000 residents, strategically located midway between San Francisco and San Jose, and is within the Silicon Valley.  One of the City’s strengths is its diversity, both in the ethnic makeup and the physical development of the community.  San Mateo has a vibrant business and retail environment with national and international businesses, two major shopping centers and an active downtown.  The community values its historic and new residential neighborhoods and recently approved a major new Transit Oriented Development that will add 1,500 new homes, 300,000 square feet of new retail and as much as 1.5 million square feet of commercial office space.  

The City organization has a culture of innovation, collaboration and strong customer service.  The City’s annual budget is $191 million and is staffed by approximately 540 full time employees.  The City is continually evaluating new and innovative ways of providing high quality services to its residents while acknowledging the competing demands for the limited funds available. Find out more interesting facts at:  www.cityofsanmateo.org.

Look at some of the reasons why the City of San Mateo is a great place to work, https://youtu.be/_GTIzeSpc_g

The Wastewater Treatment Plant (WWTP) is a 15.7 MDG sub-regional facility that serves a population of more than 140,000 with an annual operating budget in excess of $10 million and has a staff of 28 professional and technical personnel.

The City of San Mateo is building a cross-functional team tasked with upgrading the City’s 15.7 MGD conventional activated sludge plant with new liquids treatment process facilities, including headworks, primary treatment, five-stage biological nutrient removal/membrane bioreactor (BNR/MBR) process, biological and chemically enhanced treatment (BioCET) process, and other general plant upgrades, including odor control to serve the new facilities.

• Act as and perform the duties of the Designated Operator-in-Charge as needed in accordance with State regulations.

• Supervise and participate in the operation of wastewater treatment facilities to control flow and processing of wastewater, bio-solids effluent and bio-gas; monitor and adjust gauges, meters and control panels; observe variations in operating conditions; interpreting meter and gauge readings and test results to determine processing, status and requirements for adjustments.

• Monitor, adjust and troubleshoot as needed plant operational processes utilizing data-driven technology, such as the SCADA or PCS system.

• Recommend and assist in the implementation of goals and objectives; establish schedules and methods for shift operations; implement policies and procedures.

• Supervise and participate in the operation of valves and gates; start and stop pumps, compressors, fans, engines and electric motors to control and adjust flow and treatment processes; boilers and preheaters; perform routine maintenance work.

• Supervise and participate in the collection of samples; coordinate the performance of routine

This position requires shift work, nights, weekends, holidays with on-call emergency response 24 hours per day. 

• You have graduated from high school or equivalent.

• You have two years of experience comparable to a Waste Water Treatment Plant Operator III.

• You possess a Grade III Waste Water Treatment Plant Operator Certificate issued by the State of California with the ability to obtain Grade IV WWTP Operator Certificate within one year of appointment.

• Comprehensive benefits package including generous paid leave and health benefits
• CalPERS retirement (2% @ 55 for classic members; 2% @ 62 for new members.  Classic employees contribute 8.34% to CalPERS and New members contribute 7.5% to CalPERS with participation in the Social Security Program
• Free Fitness classes through City of San Mateo Parks and Recreation, Employee Assistance Program and Credit Union Membership
• Bilingual Differential: $195 monthly (if applicable)
• City contribution of 1.5% of base salary to Deferred Compensation and will match up to 1% Employee contribution
• Employee housing loan up to $7,500 for home purchase or rental move-in assistance in the City of San Mateo
• Representation by the San Mateo Management Association