Search Jobs

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

 

About the Department
The mission of the Human Resources Department states: “Our Human Resources team recognizes that our employees power the City of San Jose and our success as a city is dependent on our ability to create a dynamic and engaged workforce. Our employees’ ability to provide excellent service is strengthened when we invest in attracting talent, provide opportunities for career growth, enable an environment focused on health, safety, and wellness, and retain a diverse workforce in a workplace that is equitable and inclusive.”
  
San Jose’s Human Resources Department offers key strategic support to the City and is responsible for the following core services:

• Employee Benefits – Provide benefit programs that best meet the needs of employees, retirees, their dependents, and the City, assist participants in effectively utilizing their plans and promote employee wellness.
• Employment Services – Facilitate the City’s ability to attract and hire a diverse and talented workforce.
• Health and Safety – Provide services that promote employee health, safety, and well-being.
• Learning and Development – Provide Citywide employee training and pipeline development programs that support employee recruitment, growth, engagement, and retention.
• The Department also offers strategic support in Citywide Human Resources Systems Management and Records Management, Departmental Administration, Customer Service, Personnel Management, Financial Management, and Emergency Response and Recovery

Department: Ethics Commission
Job class: 1684-Auditor II
Salary range: $119,444.00 - $145,236.00
Role type: Temporary Provisional Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Contact us for more information
Rule: Contact us for more information
List type: Contact us for more information

 

About:

Appointment Type

TPV: Temporary Provisional (TPV), limited to no more than 3 years in duration. This temporary position is excluded by the Charter from the competitive Civil Service examination process, is considered "at will" and shall serve at the discretion of the Department Head. This position will be subject to the Permanent Civil Service examination process. Successful participation in the Permanent Civil Service examination and selection through an open competitive process is needed in order to be considered for the permanent appointment.

Application Opening: September 20, 2024

Application Deadline: October 15, 2024

Compensation Range: $119,444- $145,236

Recruitment ID:RTF0151046-01134210

About the Commission: The San Francisco Ethics Commission was created by the City’s voters with the passage of Proposition K in November 1993. Our mission is to practice and promote the highest standards of integrity in government. We achieve that by shaping and promoting compliance with the laws and by delivering impactful programs that promote fair, transparent, and accountable governmental decision making for the benefit of all San Franciscans. The Ethics Commission is responsible for the independent and impartial administration and enforcement of laws related to campaign finance, public financing of candidates, governmental ethics, conflicts of interest, and registration and reporting by lobbyists, campaign consultants, permit consultants, and major developers.

The successful candidate should expect to perform their duties in a hybrid work environment with at least three days onsite per week per current City policy. Additionally, any City employee may be called in for Disaster Service Work duty or to work onsite with 24-hours’ notice.

Role description

About the Audits Division

The Audits Division is responsible for conducting thorough and timely audits pursuant to the Commission’s Charter authority and mandate under City law. The purpose of the Commission’s audits is to determine whether auditees have materially complied with applicable requirements of State and local laws, including campaign finance, Form 700 disclosures, conflict of interest, government ethics, lobbying, and public disclosure laws. The Division’s audits are extensive and complex and are carried out within defined deadlines and in accordance with established auditing standards. The Audits Division also supports the work of the Commission’s Enforcement Division, which is responsible for pursuing penalties, where appropriate, for violations of law discovered through audits. The Audits Division collaborates with the Enforcement Division on cases that were developed based on audit findings and other cases in which financial or compliance audit work is warranted.

The Audits Division is also responsible for conducting performance audits of programs within the Ethics Commission. This work supports the Commission’s overall effectiveness by periodically reviewing operations to identify ways to improve internal controls, standardize and optimize processes, track key performance indicators, and improve program outcomes. Internal audits are performed in accordance with established auditing standards.

During election years, the Division also administers San Francisco’s public campaign financing program by reviewing requests and supporting documentation to determine candidate eligibility and public funds disbursements.

Role Description

Under general supervision, incumbents in this position plan, organize, and conduct various types of audits for the Ethics Commission. Auditors interact with City officials, candidates, political treasurers, campaign consultants, lobbyists, permit expediters, and others who are regulated by the Ethics Commission. Auditors also collaborate closely with staff in other Commission divisions to support and review their operations. In a fast-paced and team-oriented environment, our auditors engage in financial, forensic, compliance, investigative, and performance audits, program evaluations, and other analytical activities to ensure compliance with campaign finance and ethics laws and to promote efficient and effective operations within the Commission. Auditors also play a key role in reviewing claims for public financing to ensure that City funds are only distributed to qualified candidates and in accordance with program requirements. This position reports to the Audit Manager and is responsible for leading audits and other projects.

As with all positions at the Ethics Commission, Auditors must be willing to forego involvement in all local political activity while a member of the Commission staff and publicly file an annual Statement of Economic Interests (Form 700).  

Essential duties for this job include, but are not limited to:

PERFORMING AUDITS

• Audits and investigates within all areas of the law administered by the Commission to evaluate compliance and identify violations of law.
• Conducts extensive testing, including collecting, analyzing, and documenting audit evidence as it relates to the audit objectives.
• Develops audit findings and recommendations that are fully supported by analysis.
• Conducts audit follow-up activities, including vetting audit findings through the Enforcement Division, providing auditees with notice and comment opportunities, and publishing final audit reports.
• Conducts performance audits of Commission programs and operations. Identifies and evaluates internal controls.
• Performs all assignments in accordance with office policies, division protocols, and Government Auditing Standards, as appropriate.

PLANNING AUDITS

• Scopes audits, including researching legal mandates and other background information, determining needs of key stakeholders, and identifying potential sources of evidence.
• Performs risk assessments to determine audit scope and objectives for different projects of all levels of complexity.
• Develops audit scope and objectives with limited or no prior audit information, and prepares detailed audit plans to conduct testing, detailed timelines, and milestones. Audit plans are prepared in alignment with Division protocols.  

COMMUNICATION, PRESENTATION, & WRITING

• Interviews management and staff of audited entities to obtain key information as it relates to the audit objectives.
• Plans, organizes, and conducts audit entrance and exit conferences and periodic meetings with auditees to inform them of audit progress and results.
• Prepares presentations and may present audit results to a variety of audiences including Department management and public hearings.
• Prepares written audit reports that effectively and concisely communicate audit results.
• Critically reads audit reports and provides feedback on persuasiveness, clarity, consistency, style, and grammar.  

PROJECT MANAGEMENT, TEAMWORK & LEADERSHIP

• Maintains close contact with the Audit Manager, Director of Enforcement, and/or Executive Director regarding project progress and problems.
• Reviews team members' work for completeness, technical accuracy, organization, content, tone, grammatical accuracy, and compliance with audit standards.
• Provides on-the-job training and evaluation feedback to team members.
• Actively contributes to team effort and takes a lead role in planning, conducting, and completing large, complex audits, or portions thereof.
• Prepares and maintains audit procedures, documents, and trackers in a centralized manner. Publishes and maintains audit guides, reports, web content, and other information on the Commission’s web site.
• Prepares data and performs analysis related to the division’s programs. Assists with preparing budget estimates for the division’s programs and operations.
• Assists with streamlining and automating the division’s business processes to maximize program performance and efficiency.
• Performs other duties as needed, including: providing input into the annual audit work plan to identify audit risks and priorities; maintaining the appropriate level of confidentiality and sensitivity; recommending and/or developing standard operating procedures for the Audits Division; maintaining professional proficiency through continuing professional education and participation in professional associations; may assist in investigating cases in collaboration with the Enforcement program; may construct records and data that may have been destroyed or falsified; may participate in the IT risk assessment and development of the IT audit plan program for the division and lead and execute IT audits, including testing internal IT controls; administration of the City’s public campaign financing program; and performs other related duties and responsibilities as assigned.

How to qualify

Minimum Qualifications

Possession of a baccalaureate degree from an accredited college or university in business or public administration, accounting, finance, statistics, the social sciences, English, or a related field.

and

Two (2) years of experience performing audits; functional understanding of local government operations; knowledge of government auditing standards and auditing principles and practices.

Substitution: A master's degree in business or public administration, accounting, finance, statistics, or a related field may be substituted for one (1) year of the required experience.

Desirable Qualifications

• Professional certification as a Certified Public Accountant, Certified Internal Auditor, or Certified Fraud Examiner.
• A Master's degree in public administration, business administration, accounting, public policy, or a related field of study.
• Demonstrated ability to plan and complete projects of high quality and on time, including effective use of organizational systems to regularly track and report on progress toward established goals and objectives.
• Experience working objectively, efficiently, and effectively under strict deadlines and in highly visible, highly sensitive or highly politicized settings.
• Proficiency with computers and software applications, including with Microsoft Office tools, electronic filings systems, collaboration tools (SharePoint, MS Teams or similar), financial & accounting systems, digital signature tools (DocuSign or similar), and content management systems (WordPress or similar).
• Proficiency with data analysis skills including advanced Excel, PowerBI, Tableau, or other statistical/analytics tools. Comfortable working with complex datasets and databases.
• Exceptional written and verbal communication skills.
• Exceptional interpersonal skills and ability to establish and maintain effective working relationships that foster engagement and creative problem-solving as a member of a diverse staff team.

Knowledge, Skills and Abilities

Essential knowledge, skills, and abilities of the position include, but are not limited to the following:

• Experience gathering a wide array of source data on complex issues to identify relevant facts and evaluate compliance with applicable laws and policies, including by eliciting factual information through research and interviews.
• Ability to objectively evaluate source documentation and to independently apply a broad knowledge base, strong reasoning skills, and sound judgment.
• Ability to plan, prioritize, exercise initiative, and complete multiple competing projects within established timeframes while also ensuring accurate, high-quality work products.

Verification: 

 Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements”

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures: The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the next stage of the selection process. The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring

What else should I know?

Additional Information Regarding Employment with the City and County of San Francisco: 

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.sf.gov/ and begin the application process.

• Select the “Apply Now” button and follow instructions on the screen
• A cover letter that details your interest in this position and the work of the Ethics Commission and describes your relevant skills and experience.
• Current resume

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Human Resources Analyst Information: If you have any questions regarding this recruitment or application process, please send your inquires to Nikki Chew, Sr. HR Consultant at nikki.chew@sfgov.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The Controller's Office of the County of San Mateo seeks applicants with experience in internal auditing, risk assessment, and business process analysis for the mid-level position of Internal Auditor II.

 

THE CONTROLLER'S OFFICE

The Controller's Office mission is to promote the County's operational effectiveness and ensure its financial transparency and integrity by providing quality accounting, audit, and financial reporting services.

 

THE INTERNAL AUDIT DIVISION

The Division works to help safeguard County assets and reduce risks. This is accomplished by conducting independent operations and internal control audits to assist County management to improve operations and reduce risks related to County’s programs, functions, and information systems. Audits are conducted in accordance with the Institute of Internal Auditors (IIA) guidelines.

Note: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

 

The qualified candidate will have:

• A four-year degree or an advanced degree from an accredited college or university, with a major or concentration in accounting, finance, business administration, or a related field.
• Certified Public Accountant, Certified Information Systems Auditor, or Certified Internal Audit certificates (highly desirable).
• A minimum of two years of responsible professional experience conducting complex audits, compliance reviews, and internal control assessments in accordance with professional auditing standards.
• Experience in the application of auditing and accounting principles and best practices in operational and business process analysis.
• Experience in performing audits of information (IT) systems and related processes.
• The ability to perform well when working independently and in teams.
• The ability to complete audit projects independently.
• Excellent written and verbal communication skills.
• Excellent research skills.
• The ability to work on several projects simultaneously with minimal direction or oversight.
• A desire to constantly learn about the County departments’ various functions and the services provided.
• The ability to interact with the public, staff, and management on all levels in a professional and effective manner.
• Experience in information systems and software applications such as the Microsoft applications, ACL for data analysis, TeamMate for auditing, Monarch, etc.

 

The qualified candidate will be responsible for:

• Assisting in the completion of audit projects independently and with a team.
• Performing risk assessments of operations, business processes/procedures, and internal controls.
• Identifying and communicating issues and developing recommended internal control procedures and solutions to address business risks and improve operational effectiveness.
• Ensuring audit findings, analysis, and recommendations are well supported with proper documentation and evidence.
• Following up with auditees and others to ensure assigned audits and projects stay on track and requested information and documents are provided in a timely manner.
• Developing audit programs and testing procedures relevant to risks and testing objectives.
• Developing effective working relationships with auditees.
• Preparing well-written audit reports and other communications in an accurate, clear and concise manner.

 

Qualifications

Experience and Education:

Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way to qualify is:

 

Internal Auditor II: Two years of financial auditing experience.

 

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required application materials.

 

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Wednesday, October 2, 2024, 11:59 PM PST

Application Screening: October 7 - 11, 2024

Civil Service Panel Interview: October 15 and/or 16, 2024

Is your passion helping people and organizations? Do you have a proven track record of excellence in the Human Resources field? Are you interested in helping to drive culture and create an innovative and engaged workforce within a growing community?

The City of Newark is now recruiting for a Human Resources Technician. The Human Resources Technician is often responsible for first impressions of the City to potential job candidates, employees, and the general public. They are responsible for providing accurate and timely information and are expected to wow our employees and other customers with exemplary personal service. Technicians support all of the Human Resources functions, including recruitment and selection, employee engagement, employee development, workers' compensation, benefits, performance management, talent acquisition, employee relations, and classification and compensation. While working as a generalist in all areas, they can also specialize in a few areas that match their skills, passion, and professional growth interests.

Any combination of education and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Experience:

• Three (3) years of progressively responsible human resources technical or administrative work.

Training:

• Possession of a high school diploma or equivalent. College-level course work is desirable. 

License and Certificate:

Possession of a valid driver license and a satisfactory driving record throughout employment.

The City of Lincoln is accepting applications for the position of Refuse Truck Driver II in the Solid Waste division of the Public Works department. Under general supervision, this position performs a variety of tasks in the collection of residential, commercial and industrial solid waste refuse; drive and operate refuse collection vehicles; organize, assign and review the work of others and perform other related duties as required.  

 

DISTINGUISHING CHARACTERISTICS

Refuse Truck Driver II

This is a journey level class and is distinguished from the Maintenance Worker I classification by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. This class is distinguished from the Senior Refuse Truck Diver in that the latter provides technical and functional supervision over assigned staff or division programs and responsibilities.

 

SUPERVISION RECEIVED/EXERCISED

Refuse Truck Driver II

Receives general supervision from a Public Works Supervisor. May receive technical and functional supervision from a Senior Refuse Truck Driver.

 

ESSENTIAL FUNCTIONS

Include but are not limited to the following:

• Drives and operates a variety of collection vehicles and equipment including one or two-person-staffed refuse collection truck, front, rear and side loaders in the collection and transportation of residential and commercial refuse; responds to afterhours call-outs if assigned.
• Maintains assigned truck by regular cleaning and washing, including inspecting for mechanical or other operating problems; reports mechanical or related problems for maintenance; may perform minor maintenance as appropriate.
• Operates hydraulic/mechanical controls to load, compress, and dump refuse; collects and disposes of debris on assigned route; transports refuse to/unload at appropriate landfill sites and/or sewage treatment plant.
• Assists with battery sorting, electronic waste collection, bin repair or delivery, cardboard removal, illegal dumping cleanup, and any other related solid waste program or assignment.
• Completes and posts notification tags on containers, bins and dumpsters for unacceptable contents for refuse collection.
• Prepares, maintains and submits records, reports and forms including time records, equipment and maintenance records, and route maps and logs.
• Responds to questions and concerns from the general public; provides information as is appropriate and resolves public service complaints.
• Establishes positive working relationships with representatives of community organizations, state/local agencies, City management and staff and the public.
• Performs other related duties as assigned.

 

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS

Position requires sitting, standing, walking on level and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movement in the performance of daily duties. The position also requires both near and far vision when inspecting work and operating assigned equipment. The need to lift, carry and push tools, equipment and supplies weighing 25 pounds or more is also required. Additionally, the incumbent in this outdoor position works in all weather conditions including wet, hot and cold. The incumbent may use cleaning and lubricating chemicals, pesticides or herbicides which may expose the employee to fumes, dust and air contaminants. The nature of the work also requires the incumbent to climb ladders, use power and noise producing tools and equipment, operate hydraulic aerial devices, drive motorized vehicles and heavy equipment, work in heavy vehicle traffic conditions and often work with constant interruptions.

 

KNOWLEDGE/SKILLS/ABILITIES

The following are a representative sample of the KSA’s necessary to perform essential duties of the position.

Knowledge of:  Methods, practices and techniques of solid waste and refuse collection and disposal; practices, techniques and materials used in the collection and disposal of solid waste refuse; knowledge of the City street system; applicable federal, state and local laws, codes and regulations; operating characteristics and safety requirements for operation of trucks, refuse vehicles and other heavy and light equipment; defensive driving; proper lifting procedures; Principles and practices of lead supervision, training, and performance evaluation, including safety practices and related record-keeping; methods and techniques for record keeping; basic principles of mathematics; occupational hazards and standard safety procedures.

Skill to:  Safe, effective, defensive and attentive driving, along with experience using a variety of solid waste and refuse collection vehicles, equipment, tools and materials. 

Ability to:  Perform solid waste refuse collection and disposal; drive and operate solid waste and refuse collection trucks; respond to issues and concerns from the community; interpret, explain and apply applicable laws, codes and regulations; operate a variety of solid waste and refuse collection equipment, vehicles and tools; perform heavy manual labor for extended periods of time; work at substantial heights; respond to afterhours call-outs if assigned; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze a complex issue, and develop and implement an appropriate response; develop and coordinate collection route schedules, including identification of non-routine special routes/equipment needs related to special events/projects; inspect trucks for maintenance/replacement recommendations; act as a lead worker and perform advanced journey level solid waste refuse collection work related to area of assignment; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

 

THE SELECTION PROCESS

The process may include an in-basket exercise, individual interviews, panel interviews and/or other related components.  Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. The candidate selected for the position will be required to complete a background check including reference checks, fingerprint check, medical exam, drug-screening and/or other related components.

Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of five days in advance of the selection process exam by calling (916) 434-3229 or emailing hr@lincolnca.gov. The City of Lincoln is an Equal Opportunity Employer.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

The County of Yuba is currently recruiting for the position of  Human Resources Analyst I/II in the Human Resources Department. The Human Resources Analyst performs a wide range of complex and professional analytical duties in support of a centralized human resources, organizational services and risk management office. 

This incumbent will use their strong understanding of human resources competencies and regulations to provide advice to supervisors, managers, and employees on all aspects of human resources policies, practices and procedures; research and analyze laws and regulations for compliance of human resources functions. Depending on the assignment, the incumbent will manage the County’s workforce development program, oversee employee development and training, and handle leave management. Other responsibilities may include diverse training for new and current staff; safety and risk management support; coordination of employee benefits; HRIS and payroll processes; workers' compensation claims; protected leaves administration and interactive process; and other duties as assigned.

About the Human Resources Department:

Human Resources and Organizational Services (HROS) partners with County departments on a full range of Human Resources and Risk Management Services including assistance in recruitment, selection, retention, leave management, ergonomics, classification and compensation analysis, consultation on organizational structure, organizational development, contract negotiations, employee relations, personnel records management, employee benefits, safety, workers’ compensation, risk management, and loss prevention.

  

Examples of Duties:

• Uphold Merit, County, State and Federal Personnel Laws, rules, regulations and other mandated personnel actions.

• Make presentations to large groups of employees, applicants, supervisors and/or managers and   address contentious issues accurately and with tact and discretion.

• Communicate with and respond to a variety of inquiries and complaints from the public, other agencies and county personnel.

• Continually research and analyze human resources policies, practices and procedures; assist with policy development and maintenance.

• Perform special projects as assigned.

Examples of Duties specific to Employee Development:

•  Research and analyze county needs for organizational development and workforce planning; assist in implementation of county-wide development; monitor and evaluate effectiveness of development programs and make recommendations if gaps occur.

Examples of Duties specific Leave Management:

• Analyze, coordinate, and maintain general and medical leaves of absence in compliance with federal and state leave acts (FMLA and CFRA), Americans with Disabilities Act (ADA), and/or state laws; engage in the interactive process to ascertain precise job related limitations, identify potential accommodations and assess their effectiveness; coordinate leave benefits; and distribute written and verbal information to inform County management, supervisors and employees of program requirements.

DEFINITION

Under general supervision, provides a variety of office support activities including customer service, telephone and counter reception, document processing, record keeping, data entry and organization, cashiering, and filing; provides information and assistance to staff and the general public; and performs related work as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management staff. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Initially, under close supervision, incumbents learn and perform general office support work such as customer service at the front counter and over the phone, file and records maintenance, data entry, and screening phone calls, visitors, and mail, and directing questions to the appropriate staff. As experience is gained, assignments become more varied, complex, and difficult; and positions exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Administrative Assistant in that the latter performs more advanced technical and specialized administrative support duties requiring additional training and/or experience and is typically assigned to provide administrative assistance in support of a division manager or department head.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

 Provides front-line customer service support by greeting customers at the front desk or by telephone.

 Responds and provides information to customer inquiries and complaints or refers customers to other departments, agencies, and community groups, as appropriate; researches identifies potential causes, and provides recommendations for the resolution; and represents the Town to callers and visitors in a professional and customer-friendly manner. 

 Prepares, copies, collates, and distributes a variety of documents; ensures proper filing of copies in Town files.

 Maintains accurate and detailed databases, files, and records, verifies accuracy of information, researches discrepancies, and records information; ensures compliance with established records retention schedules.

 Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental policies and procedures in determining completeness of applications, records, and files.

 Assembles information for the completion of forms or preparation of reports.

 Receives and routes correspondence, mail, work orders, and related information and documents to appropriate staff.

 Receives, processes, and assists in responding to general department emails and public records requests and other requests for information; organizes information; ensures compliance with legal and regulatory requirements.

 Composes, types, formats, and proofreads a variety of documents, including correspondence, letters, memos, agendas, reports, lists, forms, schedules, flyers, event materials, and reports.

 Performs a variety of office support duties such as maintaining websites; scheduling meetings, conferences, and trainings; coordinating food and logistics for meetings; and ordering and maintaining office and other related supplies.

 Performs various accounting support work such as processing, reconciling, and verifying cash and monies received; and processing purchase orders, invoices, payment vouchers, check requests, and reimbursements.

 Performs related duties as assigned.

Do you have a passion for helping others? Are you a Human Resources professional eager to take on challenging work and contribute your ideas as part of a collaborative team? Do you want to make a meaningful impact in a charming and diverse community? Turn your passion into a career in public service with the City of Menlo Park!

We are seeking an empathetic, customer-service oriented individual able to put their research and analytical skills to work to help ensure that Human Resources is seen as a trusted, consistent, and responsive partner to help departments solve problems and our fellow employees thrive.

Here in Menlo Park, we get excited about supporting our team’s professional growth, because we recognize that people are our most important asset. As an integral part of our tight-knit Human Resources team, the Management Analyst will support our day-to-day operations and have opportunities to take on challenging projects, improve our processes, and help shape the future of our organizational culture. Our Human Resources team currently has six members, and we are expanding to add a seventh to help build more capacity to serve the organization.

The Management Analyst should be a subject-matter expert in multiple areas of human resources, such as: recruitment, employee compensation and benefits, labor relations, employee relations, workers' compensation, and training and development. Responsibilities include prioritizing and assigning work, training and mentoring city staff, and demonstrating the ability to manage multiple projects and services.

As part of the Administrative Services Department, we believe that it is our people and the power of teamwork that enable us to succeed. We believe that how we get our work done is as important as getting the job done. Our values guide how we behave as a team each day, acting with: 

• Humility – Sharing credit and defining success collectively rather than individually, jumping in to help where we are needed, and putting the needs of the team ahead of our own self-interest.
• Emotional Intelligence – Understanding the impact that our words and actions have on one another, knowing when to listen and when to share our perspective, and striving to include everyone by respecting, listening to, helping, and appreciating one another.
• Passion – Showing initiative and enthusiasm in our work, delivering outstanding, data-based results, and having a can-do, find-a-way attitude.
• Integrity – Doing what we say we are going to do, communicating clearly and openly, and holding ourselves accountable for the work we do in our respective roles.  

The City offers hybrid and flexible schedule options. The Management Analyst position is eligible for a 9/80 schedule (every other Friday off) and working from home 1-2 days per week.

At the City of Thousand Oaks, we value a culture of professional growth, development, and excellence. We are seeking a creative, dynamic, and passionate Deputy Human Resources Director to join our Human Resources team.  This position requires high-level strategic direction while also engaging in day-to-day operations to ensure successful implementation and management of initiatives and programs.  The Deputy HR Director will oversee talent development, occupational health & safety (OH&S), and risk management to formulate and implement innovative strategies that enhance City-wide employee training and development, safety, and risk mitigation. The successful candidate will be responsible for fostering a culture of continuous learning, high performance, professional development, employee well-being, and safety. 

To excel in this role, the successful candidate will have a knowledge of Citywide goals, the needs of employees to achieve those goals, and embrace innovative learning approaches and methods. This position will work closely with City leaders to incorporate performance improvement principles into the organization’s cultural, environmental, risk management, and succession strategies to enhance overall job performance and service to our community. 

Primary Responsibilities

As an integral member of the Human Resources leadership team, this position will contribute insights and expertise on a broad range of Human Resources disciplines and issues.  This role includes managing a team of Risk, Safety, and Talent Development Analysts to ensure effective risk management, municipal claims processing, worker's compensation, insurance, occupational health and safety (OH&S) and talent development programs and initiatives.

This multi-faceted role includes the primary oversight of the following:

Talent Development

• Successfully lead the design, development, implementation, evaluation and sustainability of talent development programs and onboarding programs.
• Assess and make recommendations on the best learning methods for a diverse range of learning needs, including in-person/virtual instructor-led trainings (ILTs), e-learning videos, and more.
• Collaborate with key stakeholders to evaluate training needs, and recommend, and develop training solutions, such as incorporating/preparing customized and purchased content.
• Increase organization utilization and integration of the employee Learning Management System.
• Coach and support supervisors and managers in employee learning, talent development, and performance management.
• Develop strategies for leadership transitions and work with departments to identify and develop employees for future leadership positions.

Risk & OH&S

• Drive the development and enhancement of risk management strategies, policies, and OH&S programs to minimize financial exposure and foster a safe workplace.
• Collaborate with cross-functional teams to proactively manage and reduce risk.
• Assure appropriate analysis of claims and loss data to identify trends and areas for improvement while maintaining claims databases and records.
• Oversee claims data, loss experience, and OH&S performance.
• Stay current on relevant regulations and coordinate with legal counsel as needed to ensure compliance.
• Manage the risk and OH&S function budgets and programs.

Applications will be accepted for this position until filled.

approx. 20 hours/week

$33.04/hour 

This hourly position is not in Civil Service and does not receive benefits.

 

DEFINITION

 

Under general supervision of the Director of Human Resources, performs a wide variety of confidential clerical and administrative support assignments on behalf of the department, provides direct service to the public, and to performs related other work as required or assigned.

 

EXAMPLES OF DUTIES

 

Promptly and appropriately answers telephone calls and responds to electronic correspondence and walk-in inquiries; assists with recruitments as needed; maintains and updates employee personnel files and records and other Human Resources documents on a regular basis; May administer the documentation requirements of the 1986 Immigration and Control Act and processes associated Department of Motor Vehicles and California EDD reports.  As assigned, prepares and processes official Human Resources forms such as hourly employee action forms, maintains and updates City-wide Department of Motor Vehicles (DMV) Pull Program files, employee benefits documents, and retiree documents and processes invoices.    Receives, distributes, and dispatches intra-office and US mail.  Regularly maintains and orders needed office supplies.  Processes departmental petty cash reimbursements.  Operates a variety of current office machines, including but not limited to computers, printers, typewriters, copiers, adding and facsimile machines. 

 

 

MINIMUM QUALIFICATIONS

 

Knowledge of:  Office machines and equipment including computers; computer software PC based word processing and spreadsheet applications (e.g., Microsoft Word and Microsoft Excel); appropriate English grammar, spelling, and current business formats; modern office equipment and methods including operation of personal computers, filing and recordkeeping practices and basic arithmetic.

 

Ability to:  Communicate effectively both orally and in writing; follow written and oral instructions; take accurate messages, produce accurate work and provide appropriate information and referral.  Establish and maintain cordial, effective working relations with general public, co-workers and other City personnel and provide excellent internal and external customer service; handle confidential information with good judgment, etc.; work harmoniously with respective staff; interacts positively and cooperate with co-workers, responds politely to customers, works as a team member, functions under demanding time pressure, responds in a positive manner to supervision, attends work and perform duties on a regular and consistent basis.

 

Education:  Graduation from high school or equivalent.  Formal office work training and/or college-level course work desirable.

 

Experience:  Two years of experience in responsible general clerical work that involved regular contact with general public. Human Resources experience desirable.

 

License:  Possession of a valid Class C California Driver's License