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The Employee Relations Analyst is responsible for providing analytical and technical support to Employee and Labor Relations programs including grievances and collective bargaining, drug and alcohol, and DMV employer pull notice for the San Mateo County Transit District (SamTrans), and performance management for SamTrans, the Peninsula Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). 

Essential Functions & Duties

Examples of Essential Functions:

• Serve as the District’s subject matter expert in performance management including educating internal stakeholders, partners, and staff on guidelines, policies, and procedures and communicating updates to the District’s program. 
• Provide first level support in labor and employee relations matters including interpreting and developing resolutions for collective bargaining agreement (CBA) disputes as well as personnel policy and procedural issues.  
• Research and recommend solutions to performance management issues in partnership with administrative staff and Deputy Director Employee Relations.
• Develop reports, provide analysis, and generally support employee relations programs including union arbitration and grievances, performance management, and the SamTrans Drug & Alcohol, DMV Employer Pull Notice, and return to work activities.  

Examples of Essential Duties:

• Monitor and analyze SamTrans grievance and District performance management programs for compliance and implement best practices for where appropriate. 
• Independently consider options to improve Employee Relations programs effectiveness, determining opportunities to implement new strategies and techniques for improvement.
• Responsible for day-to-day administration and staff level education of the District’s performance management tool.  
• Provide advice and counsel to Bus Operations (Transportation and Maintenance) managers and supervisors on grievance related issues.
• Develop and maintain a positive working relationship with all managers, employees and union representatives.
• Assist with other Employee Relations programs including the SamTrans Drug and Alcohol Program, DMV Employer Pull Notice Program, ADA Interactive Process, Expediated Arbitration, and Formal Arbitration Process.
• Assist in employee investigations and resolving grievance matters. 
• Perform all job duties and responsibilities in a safe manner to protect yourself, your fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents.
• Perform other duties as assigned.

Supervision: Works under the general supervision of the Deputy Director, Employee Relations who establishes goals and objectives and evaluates performance.   

 

Minimum Qualifications

Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: 

• A bachelor’s degree in human resources management, business administration, labor relations or directly related field.
• Two (2) years full-time progressively responsible experience in human resources, employee relations, or related field.

Preferred Qualifications: 

• Experience providing employee relations or human resources support with union and non-union workforces. 

Human Resources Operations Manager | Principal Human Resources Analyst 
 

Salary:  $133, 092 - $161,772 Annually (DOQ/DOE), plus excellent benefits

 

 

Application deadline:  Apply by  Sunday, February 1, 2026 at 11:59 p.m., for first consideration (Applications reviewed on a daily basis)

 

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment. San Rafael, with a population of approximately 60,000, is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a fiscal year 2025-2026 annual budget of approximately $192 million. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.” City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge. We are a results-driven team focused on the needs of community members. The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees. This initiative recognizes the interconnectedness of the customer and employee experience. 

 

THE DEPARTMENT

The Human Resources Department provides a wide range of internal service support to the City's 12 departments and over 400 employees, strategically aligned with the City Manager's Office leadership of the City team.

The Human Resources Department is composed of a Human Resources Director, Risk Manager, Senior Human Resources Analyst, and three additional support staff positions.

The Human Resources Operations Manager oversees a variety of labor relations and benefits administration duties and serves on the bargaining team during union negotiations.  They will work closely with the HR Director to make important decisions for the HR Department, such as organizational structure changes and staff oversight responsibilities while also serving as a subject matter expert to fellow HR staff and department heads.  They will oversee HR staff and contribute to the development of the Department's annual budget.  This role focuses on supporting the HR team in union relations, meet and confer challenges, grievance responses, and contract negotiations, while supporting department managers through the employee coaching and progressive discipline process.  The Human Resources Operations Manager will use a high degree of accuracy, independent judgment, and discretionary decision-making with respect to interpretation and Memorandum of Understanding (MOU), City policies and procedures, the Employer-Employee Relations Resolution and Public Employment Relations Board rulings.  This position also provides oversight for employee benefits administration, and worker's compensation programs for the City.  

 

IDEAL CANDIDATE

The Human Resources Department has one (1) vacancy to be filled at either the Human Resources Operation Manager or Principal Human Resources Analyst classification.

The ideal candidate will bring labor relations, contract negotiations, employee benefits, and local government experience while being results-oriented, flexible to change, and customer-service focused.  The successful candidate will enjoy autonomy this position allows, along with the unique challenges of working with eight bargaining units.  The Human Operations Manager will also have the ability to analyze complex HR issues and use strategic thinking to develop sound and creative solutions.  Strong interpersonal skills to establish effective working relationships with department managers, public officials, employees, and union representatives is a must!  The ideal candidate will be tech-savvy, ensuring the City stays up to date on the latest technologies and recommending more effective processes and systems where there is an opportunity to do so.  The City is eager to find an exemplary leader who has exceptional HR knowledge and skills who can make this position their own and champion an effective labor relations process!

Top contenders will also be skillful at analyzing and preparing a wide variety of complex legal documents, demonstrating both legal acumen and a protocol approach to public sector challenges.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Human Resources Operations Manager - This list is meant to be representative, not exhaustive. CLICK HERE for the full job spec.

• Assists in the development and implementation of goals, objectives, policies, procedures and work standards for the department, assists in administering the department's budget.
• Plans, organizes, administers, reviews and evaluates the activities of professional and technical support staff.  Assist the Human Resources Director in employee relations and labor negotiations.
• Confers with City employees regarding personnel, employee relations, or related activities or problems and may assist the Director in conferring with supervisors and managers on the same matters.
• Prepare complex written reports and make presentations to the City Council as required.
• Assists the Director in managing the training program for the City in assessing training needs and in developing programs to enhance the skill and performance level of employees.
• Selects assigned staff and provides for their training and professional development; interprets City policies and procedures to employees.
• Directs and conducts analytical studies; develops and reviews reports of findings, alternatives, and recommendations.
• Helps in preparing the department's annual operating budget; monitors expenditures to ensure that the department operates within the allocated budget.
• Oversees the recruitment testing and certification program for the City; reviews and approves recruitment and examination plans for open and promotional recruitments using established guidelines and authorities; works with subordinate staff to design and implement appropriate internal procedures to assure that the recruitment, testing, and certification meet accepted standards.
• Manages and directs the City's employee benefits program, including leave management programs; negotiates with insurance carriers on rates and coverage; works with insurance brokers to obtain the best rates and coverage for a variety of products.
• Participate in labor relations activities, including contract negotiations, meet and confer sessions and meet and consult sessions.
• Serve as the HR lead regarding Information Systems/Technological management
• May be required to conduct investigations into discrimination complaints and make recommendations for resolving complaints; coordinates City response to state and federal enforcement agencies when required.

Principal Human Resources Analyst - - This list is meant to be representative, not exhaustive. CLICK HERE for the full job spec.

• Assists in the development and implementation of goals, objectives, policies, procedures and work standards for the department, assists in administering the department's budget.
• Plans, organizes, administers, reviews and evaluates the activities of professional and technical support staff.
• Responsible for managing the City's employee relations and labor negotiations functions, including contract negotiations and meet and confer sessions, grievance responses, and working with department on employee discipline and performance coaching.
• Oversees and manages the Risk Management and Worker's Compensation programs for the City.
• Confers with City employees regarding personnel, employee relations, or related activities or problems and may assist the Director in conferring with supervisors and managers on the same matters, as required.
• Prepare complex written reports and make presentations to the City Council as required.
• Develops and delivers training and interprets City policies and procedures to employees.
• Directs and conducts analytical studies; develops and reviews reports of findings, alternatives and recommendations.
• Helps in preparing the department's annual operating budget; monitors expenditures to ensure that the department operates within the allocated budget. 
• Periodically reviews and evaluates established recruitment and selection procedures and recommends and implements changes when required.
• Manages and directs the City's employee benefits program including leave management programs; negotiates with insurance carriers on rates and coverage; works with insurance brokers to obtain the best rates and coverage for a variety of products; monitors industry trends and recommends strategies to the Human Resources Director dealing with cost and quality.
• May be required to conduct investigations into discrimination complaints and make recommendations for resolving complaints; coordinates City response to state and federal enforcement agencies when required.  

 

EDUCATION/EXPERIENCE

Human Resources Operations Manager

• Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities which would typically be acquired through:
  • Education: Possession of a bachelor's degree with major course work in business or public administration, industrial relations, human resources management or a closely related field, AND
  • Experience: Five (5) years of professional experience in public administration required, including two (2) years of direct supervision preferably in a public agency.
  • Master's degree in Human Resources Management, Public Administration or a related field is preferred.

 

Principal Human Resources Analyst

• Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities which would typically be acquired through:
  • Education: Possession of a bachelor's degree with major course work in business or public administration, industrial relations, human resources management or a closely related field, AND
  • Experience: Five (5) years of professional experience in public administration required, including two (2) years of increasingly responsible work in the areas of labor and employee relations and/or Worker's Compensation.
  • Master's degree in Human Resources Management, Public Administration or a related field is preferred.

 

 

 

****SIGN ON BONUS: $25,000 Sign-on bonus paid out following the completion of the first full pay period.****

 

Hybrid, Flexible Work Schedule Available!

 

Salary Ranges:

Psychiatrist I:  $234,898.25 - $299,796.51/annually

Psychiatrist II: $259,283.92 - $330,919.11/annually

 

THE POSITION

Tri-City is looking for individuals to serve as a Psychiatrist I/II for the Adult Outpatient Clinic/Adult Full Service Partnership (FSP) Department. The Psychiatrist I/II will provide medical and psychiatric treatment and diagnostic services to clients in the caseload of Tri-City and provide collaborative work with a multidisciplinary team in a public mental health agency. Provide integrated, effective, and high-quality behavioral health care to the residents of Pomona, Claremont and La Verne with moderate to severe functional impairment due to mental illness.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Perform intake and diagnostic interviews on a scheduled and emergent basis.
   
• Participate in diagnostic staff evaluation of clients.
   
• Provide medical psychiatric treatment of clients.
   
• Maintain and disseminate medical records and reports in compliance with Federal, State and Agency regulations, including Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health Act, Public Law 111-005 (“HITECH Act”).
   
• Submit required statistical and other requested information on a timely basis.
   
• Consult and provide information to other agencies that are coordinating their work with that of the behavioral health service agency.
   
• May serve on Utilization Review Committee, Medication Review Committee, and chair Peer Review Committee as assigned.
   
• May conduct specialized research, special studies, and services.
   
• Provide medical consultative services to the behavioral health services staff; lead team conferences and provide clinical direction in unit(s) to which assigned.
   
• Perform other duties as assigned.

A Dispatcher I is a civilian employee of the Police Department who performs a variety of tasks in the Department’s Support Services Division. The Dispatcher I receives incoming calls for police assistance and response; acts as a primary Dispatcher when appropriate; performs a variety of general support duties related to police communications; completes a wide variety of general clerical duties.

Examples of Duties:

The Dispatcher I duties may include, but are not limited to, the following:

Answer emergency and non-emergency police related phone calls, help prioritize requests for service based upon available resources, receive radio requests and handle accordingly, type, process and file a wide variety of reports and materials including memos, letters, complaints, declarations, warrants, citations, crime and traffic reports.  Assists Department personnel and the public in person and by phone performing record checks, collecting fees and mailing requested reports to outside agencies in accordance with established regulations.   A Dispatcher I may be assigned to work various hours, shifts, holidays, weekends and overtime.

Typical Qualifications:

A combination of education and work experience including 2-3 years of general office work involving typing of varied materials, public contact, general filing and basic record keeping; type at least 40 wpm net.  Knowledge of business English, spelling; modern office practices and procedures; record keeping. Ability to learn assigned clerical tasks readily and to adhere to prescribed routine; write English legibly; establish and maintain effective working relationships with other employees and the general public; type and learn the operation of other standard office equipment; a willingness to work varying shifts; and to learn radio dispatching skills. 

Salary & Benefits

The City of Pleasant Hill offers a comprehensive salary and benefits program. For detailed benefit information, please review the Memorandum of Understanding between the City and Pleasant Hill Police Association.

• Salary: $6,681 - $8,612 per month.
• Health/Medical Benefit: Choice of coverage with Kaiser or Blue Shield. The City pays 80% of monthly premiums at each coverage level. In lieu of medical coverage, the City will contribute $400 (employee only coverage) or $500 (employee + 1 coverage) or $600 (family coverage) into a MissionSquare 457 deferred compensation plan.
• Dental & Vision: City-paid for employee and eligible dependents.
• CalPERS Retirement: Enrollment in 2% @ 60 (Classic Member) or 2% @ 62 (PEPRA New Member).
• MissionSquare Deferred Compensation & Roth IRA Plans: Voluntary plans available.
• Retiree Health Savings (RHS) Plan: City contributes $100.45 /month.
• Life Insurance: City-paid life insurance coverage ($50,000).
• Long Term Disability: City-paid long-term disability coverage. 
• Medicare: Employees contribute 1.45% to Medicare with employer match. 
• Flexible Spending Account (Section 125 Plan): Dependent care and out-of-pocket medical costs may be paid on a pre-tax basis.
• ScholarShare 529: College Savings Plan available to all employees.
• Wellness: Program that offers fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources.
• Employee Assistance Program (EAP): Confidential and voluntary benefit provided to all employees, includes counseling and referral services. 
• Uniform Allowance: $1,136 per year, adjusted annually per cost of living.
• Shift Differential Pay: 5% of the employee’s base hourly wage.
• Educational Degree Incentive: 1.25% AA Degree or 60 semester/90 quarter units; 5% Bachelor’s Degree or 120 semester/180 quarter units; 7.5% MA/MS Degree.
• Educational Expense Reimbursement: City will reimburse for tuition, books and technology upgrades up to $500 per semester or quarter.
• Bilingual Pay: $75/month, eligible employees.
• On Duty Exercise Program: 1 hour per shift. 
• Holidays: City recognizes 14 paid holidays per year.
• Sick Leave: Earned at the rate of one day per month, with no maximum accrual.
• Vacation: Earned at the rate of one day per month in the first year, increasing with service years; Lateral accrual rate may include years of service at former agency.
• The City does not participate in Social Security. 

Application & Selection Process

Applications are only accepted online. https://www.governmentjobs.com/careers/pleasanthillca

Typing certification of 40 wpm net (5 minute test taken within the last 12 months) is required.  Certificates will only be accepted from a recognized business, adult school, or employment agency. Online typing test results will not be accepted. Applications received without a valid typing certificate, or not meeting the minimum words per minute (40 wpm net) will not be considered and applicants will not be contacted to correct the deficiency.

CONTINUOUS RECRUITMENT: Applications will be reviewed on an ongoing basis.  You must ensure complete submission of employment application and typing certificate as recruitment may close at any time. 

Applicants who meet the minimum qualifications may be invited to take an online Dispatcher CritiCall test and will be notified by email of their scheduled testing date.  The most qualified applicants based on background and experience as evidenced by their application, and those with a passing score on the online test, may be invited for an oral board interview, which is weighted 100%. To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member.

A thorough background check, as well as a physical, including a drug screen, psychological evaluation, and polygraph exam will be conducted on the top candidates prior to appointment consideration.  Failure to achieve a qualifying score on any portion of the examination process will eliminate a candidate from further consideration.

Immigration Reform & Control Act

To comply with the Immigration Reform and Control Act, all new employees are required to provide proof of U.S. citizenship or authorization to work in the United States on their first day of employment.

Equal Opportunity Employer

The City of Pleasant Hill is an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act of1990 (ADA), requests for special accommodations during any stage of the examination process should be made in advance to the Human Resources Department.

Recruitment Contacts:  Sgt. Kevin Tillman, (925) 288-4644, ktillman@pleasanthillpd.org or Colleen Duran, HR Analyst, (925) 671-5294, cduran@phillca.gov

The Human Resources Manager with the City of Fontana is fast-paced, hands-on, and central to keeping the organization running smoothly. Reporting directly to the Director of Human Resources & Risk Management, the HR Manager leads a wide range of advanced, confidential, and highly responsible HR functions while providing both direct and indirect supervision to the HR team. 

Each day brings a balance of strategic planning and operational leadership. The HR Manager oversees recruitment and selection efforts, ensures classification and compensation systems remain competitive and equitable, and guides salary administration with consistency and accuracy. They work closely with employee and labor relations matters—interpreting MOUs, addressing workplace concerns, supporting supervisors, and ensuring due process is followed. 

The HR Manager also leads benefits administration, partners in the management of HRIS functions, and supports performance management and employee engagement initiatives. Training and development needs are assessed and addressed through practical, forward-thinking solutions.

As the division’s office manager, the HR Manager ensures the department’s daily operations stay organized, efficient, and responsive. Throughout the day, they work in close partnership with the Risk Management team and provide steady, reliable support to the HR Director.

This role is suited for someone who can pivot with ease, lead with clarity, and uphold the City’s standards of service while managing multiple high-level HR responsibilities.

 

To view the full job flyer or to submit an application, please visit our website at https://www.governmentjobs.com/careers/fontanaCA

The City of Menlo Park currently has an excellent opportunity for experienced Communications Dispatchers. Shift work including weekends and holidays is required.

Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City.  Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance.  All activities are performed within specified legal guidelines.  Incumbents are expected to work independently and exercise judgment and initiative.

A job description, including examples of typical job functions and qualifying knowledge, skills, and abilities, is available by clicking on the Job Description PDF.

$2500 Sign-on Bonus for New Employees!

Intermittent Teleworking Available!

Annual Salary Ranges:

• Clinical Supervisor I  $109,254.76 - $139,439.83
• Clinical Supervisor II  $117,655.45 - $150,161.33

Are you a Licensed Clinical Social Worker (LCSW)?

Are you inspired by providing mentorship, coaching, and supervision to clinical staff who work directly with moderate to severe mental health clients?  Tri-City has a position for you!

THE POSITION

Tri-City is looking for a special individual to serve as a Clinical Supervisor I/II within the Children’s Full-Service Partnership/Transitional Age Youth (FSP/TAY).

The Clinical Supervisor I/II will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community.  The Clinical Supervisor I/II will report to the Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities, including, but not limited to:

 

Position Responsibilities:

This position is responsible for a variety of ongoing responsibilities, including, but not limited to:

• Coordinate, supervise, and direct the clinical, operational, and program activities of the unit on a day-to-day basis to meet objectives.
   

• Provide direct client services within the appropriate scope of practice.
   

• Guide and consult with staff and the Clinical Program Manager regarding Agency philosophy, goals, objectives, policies, and procedures; make recommendations and implement updates to programmatic, clinical, and administrative policies.
   

• Supervise, train, evaluate, and participate in the selection of subordinate clinical and administrative staff, student interns, Behavioral Health Specialists, and Behaviorial Health Workers; initiate and participate in personnel actions in accordance with Agency HR practices.
   

• Provide or arrange clinical supervision for licensed and unlicensed staff.
   

• Analyze caseloads, forecast resource needs, and review reports for accuracy and timely adjustments.
   

• Ensure compliance with mandated documentation, quality assurance, and regulatory requirements to maintain efficient and effective unit operations.
   

• Assist in the development and coordination of in-service training and staff development programs.
   

• May be required to transport clients using personal or Agency vehicles.
   

• Participate in on-call rotations and perform other duties as assigned.

Grow & Thrive

 

Are you ready to help shape the future of San Bruno’s organizational culture and strengthen the City’s ability to achieve its mission? If so, this is an exciting opportunity to join us at a transformative moment as our next Human Resources Manager. In this impactful role, you will support a collaborative, community-focused environment and guide a talented HR team eager for new challenges as the division advances.

 

We are seeking not just a skilled, public service-oriented professional—but a visionary leader who inspires teams, champions modern HR strategies, and drives forward-thinking initiatives across recruitment, labor relations, employee engagement, training and development, and ongoing professional growth. As a key architect of City workforce policies and practices, you’ll play a vital role in shaping a positive workplace culture and safeguarding legal compliance in a complex public sector environment. Joining our department’s management team, you will exemplify excellence in public service, responsiveness to internal and external customers, and stewardship of public resources—all while supporting City employees and the broader San Bruno community.

If you excel at building strong teams, fostering innovation, and laying the groundwork for a more resilient, future-ready organization, we encourage you to submit your candidacy for this pivotal position.

 

About the Role

The Human Resources Manager is a strategic leader and hands-on manager, combining vision with day-to-day responsibility for all facets of the City’s HR operations. Your immediate priorities will include modernizing recruitment and selection processes, advancing employee and labor relations, developing robust training and engagement programs, and ensuring policy compliance across the organization. You will mentor a talented team, shape the City’s people strategies, and play a key role in cultivating a positive, equitable workplace culture. Success in this role means balancing strategic planning and operational problem-solving, supporting staff at all levels, and adapting to the evolving needs of a dynamic municipal workforce.

 

Ideal Candidate

We’re looking for a strategic leader and communicator who exemplifies Patrick Lencioni’s Ideal Team Player: hungry for results, humble in their interactions, and emotionally smart in professional relationships. You bring self-awareness, knowing your strengths and seeking growth, and find professional joy in helping others, building effective teams, and supporting citywide progress. You foster a culture of vulnerability-based trust—modeling transparency, welcoming feedback, and sharing the purpose and passion that motivate you—resulting in true collaboration, accountability, and enthusiasm.

 

You believe in consensus-building, “yes, if” problem-solving, honest communication, and a visionary approach. With strong human resources expertise and a continual learning mindset, you’re ready to help San Bruno innovate, adapt, and grow.

 

Minimum Qualifications

Graduation from an accredited college or university with a bachelor’s degree in personnel, business administration, public administration, or a closely related field, and four (4) years of increasingly responsible professional human resources experience, including at least two (2) years in a supervisory or lead capacity, are required. Any combination of education and experience that provides the required knowledge, skills, and abilities may be considered. Ability to obtain and maintain a valid California driver’s license is also required. Experience in public sector HR or labor relations is highly desirable. Review the complete job description in the document linked here.  

 

Compensation

The annual salary range for this position is $132,749 to $162,905. Remote work is not available for this position. The City is proud to offer a competitive total compensation package with the following highlights:

 

• Wellness-focused schedule and paid time off (PTO) program
  • 4-day workweek (Monday through Thursday, 9-hours per day)
  • Approximately 7 to 10 weeks of paid time off per year, dependent on years of service, with the option to cash-out up to 2 weeks per year
• 0.50 to 4.50% deferred compensation (Section 457b) match, dependent on CalPERS membership status (Classic-2.7%@55 or New/PEPRA-2.0%@62)
• Education assistance including tuition and student loan reimbursement
• Employee home loan assistance program

 

For a listing of employee benefits, please see the "Unrepresented" column in the document linked here. Please note that the Unrepresented Compensation Plan, including salary and benefits, is currently under review and may be updated before a hiring decision is finalized.
 

How to Apply

Applications may be submitted online at BambooHR including a compelling cover letter and answers to supplemental questions. Open until filled with the first application review on Monday, December 15, 2025.  The recruitment may close any time after that date. The tentative recruitment schedule includes a full-day assessment center the week of January 5, 2026. 

 

The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the position. 

 

Equal Opportunity Statement
The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices.  If you require special accommodations, please contact us to discuss your needs.

 

SRFECC is preparing for a Dispatcher Academy, beginning February 2026! As a Dispatcher I, you will be a key player in the public safety network, managing both emergency and non-emergency calls. Your role involves receiving critical information, dispatching appropriate Fire and Emergency Medical Services (EMS) resources, providing live-saving instructions, relaying facts, and ensuring effective communication throughout the incident. This is an entry-level position ideal for individuals with no prior public safety dispatching experience. Advancement to Dispatcher II is expected within two years, and offers greater responsibility and higher pay.

This position requires the ability to work well under pressure, demonstrate exceptional communication skills, and think quickly during emergency situations. Shift work is required, and you must be available for nights, weekends, and holidays.

Key Responsibilities:
Dispatch Operations:

• Operate a Computer-Aided Dispatch (CAD) console with a multi-line telephone system, radio console, and office computer terminal.
• Answer incoming calls and gather necessary information to evaluate the nature and urgency of the situation, and triage the call appropriately.
• Following applicable policies, procedures, and guidelines, dispatch appropriate Fire and EMS units, ensuring a prompt and accurate response.
• Keep track of the location and status of fire apparatus, units, and investigators, updating as needed.

Communication and Coordination:

• Transmit critical messages to Fire/EMS units responding to emergencies.
• Provide emergency medical self-help instructions to citizens while EMS units are en route.
• Coordinate with external agencies, such as utility companies, water services, and law enforcement agencies, as needed.

Support and Documentation:

• Answer general inquiries or refer calls to the appropriate department for non-emergency concerns.
• Complete department forms, maintain accurate logs, and ensure compliance with procedures.
• Participate in regular training, drills, and public education programs.

Customer Service and Continuous Improvement:

• Demonstrate continuous effort to improve the application of operations and work processes, ensuring high-quality customer service.
• Collaborate effectively with colleagues, responders, and other departments to provide seamless service.
   

TO VIEW JOB ANNOUNCEMENT, CLICK JOB ANNOUNCEMENT URL BELOW.

 

Applications are being accepted for the position of Communications Dispatcher – Lateral Transfer with the South San Francisco Police Department. 

Please note: This job posting is for lateral-transfer applicants and NOT entry-level, academy graduate or academy attendee applicants. 

CONTINUOUS RECRUITMENT

As a continuous recruitment, please ensure timely and complete submission of employment application and supporting documents. This recruitment is to establish an eligible list for current and future vacancies.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

THE DEPARTMENT:

The City of South San Francisco has 83 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility share with the whole community. 

A new state-of-the-art Police Department building and 9-1-1 Communications Center has opened at 1 Chestnut Avenue.  The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents. 

SSFPD Recruitment Video

THE POSITION:

Under general supervision, receives and transmits routine and emergency telephone and radio traffic; dispatches and coordinates police, fire, public works, and other municipal staff and equipment via multifrequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.