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THE POSITION

Tri-City Mental Health Authority is currently hiring to fill two (2) full-time vacancies for the position of Clinical Therapist II within the Mobile Crisis Care Program (MCCP). 

Tri-City’s MCCP operates 24/7 to provide crucial support in mobile crises. As such, the schedule will involve a 3/12 shift pattern, consisting of three twelve-hour days per workweek and one alternating eight-hour day every other week. Shifts may include evenings, weekends, daytime hours, and holidays.

The specific shift and schedule will be determined by the supervisor; however, the first one to two months of training will follow a 5-day-per-week, 40-hour-per-week schedule

Examples of shifts are included below:

• Day Shifts: 7:00 AM - 7:00 PM, 7:00 AM - 3:00 PM, 8:00 AM - 8:00 PM, or 8:00 AM - 4:00 PM
• Night Shifts: 7:00 PM - 7:00 AM, 7:00 PM - 3:00 AM, 8:00 PM - 8:00 AM, or 8:00 PM - 4:00 AM

Weekend and night shifts will be entitled to Shift Differential Pay of $2.50 per hour on weekdays (Monday through Friday) and $3.50 per hour on weekends (Saturday and Sunday). Holiday shifts will be entitled to Holiday Pay.

Tri-City is looking for individuals to serve as Clinical Therapist II on a full-time basis for the MCCP. The MCCP Clinical Therapist II will be part of a team that provides crisis intervention and stabilization, linkage and referral, consultation, and education within the scope of practice. The MCCP Clinical Therapist II will report to the Mobile Crisis Care Clinical Supervisor and Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Respond to client’s (Full-Service Partnership and Adult and Children’s Outpatient Programs and other specialty mental health services) crisis calls with or without law enforcement;
   

• Perform field-based and telephone emergency mental health evaluations and crisis stabilization in accordance with agency procedure;
   

• Provide crisis intervention and stabilization services to individuals, groups, and families;
   

• Identify treatment needs and make appropriate referrals for necessary services;
   

• Assist clients and relatives with understanding behavioral health problems and their reaction to them;
   

• Work on a multidisciplinary team for crisis response.

Glenn County is seeking an Extra Help Employee - Personnel Analyst I; this position will perform a wide variety of technical, and/or paraprofessional personnel assignments in the development, implementation and maintenance of the County personnel program; This position will independently perform special projects and assignments of a secretarial, technical, and/or paraprofessional nature. The position is at-will, temporary, part-time and scheduled for up to twenty-five (25) hours per week. 
 

Human Resources Director (Full Time)

The City of Marysville seeks qualified candidates for the excellent career opportunity!

Under the general direction of the City Manager, the Human Resource Director will conduct, lead and direct the routine functions of the Human Resources (HR) department including employee relations, recruitment and selection of staff, administering pay, compensation and classifications, benefits, and leave, and enforcing City policies, procedures, and practices. This position can be assigned special projects by the City Manager.

EXAMPLES OF WORK

Examples of Work are not intended to be an exhaustive list of all responsibilities, duties, and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned.

Provides continuous leadership in carrying out the program mission, as amended from time to time, including:

· Partners with the leadership team to understand and execute the City’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

· Provides support and guidance to HR Technician, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodation, investigating allegations of wrongdoing, discipline, and terminations.

· Develops and administers City personnel rules, regulations, policies, and Memoranda of Understanding and consults with department heads and the City Manager relative to employee relations, policy development and personnel issues.

· Directs and coordinates the City’s Workers Compensation, Risk Management and Safety programs, including coordination and liaison with the City’s insurance carrier on insurance claims.

· Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.

· Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.

· Creates learning and development programs and initiatives that provide internal development opportunities for employees.

· Oversees employee disciplinary meetings, terminations, and investigations.

· Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.

· Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

· Maintains records and prepares daily reports related to work performed.

· Perform related job duties and responsibilities as required.

· Performs other duties as assigned.

The Town of Hillsborough is seeking highly motivated, positive, and people-oriented candidates for part-time per diem Communications Officer positions in the Police Department. Shift coverage is needed on daytime and overnight shifts. This position is only open to candidates with two or more years of experience as a Public Safety Dispatcher in California in the previous five (5) years.

GENERAL PURPOSE

Under general supervision, receives and transmits routine and emergency telephone and radio traffic;

dispatches and coordinates police, fire, public works and other municipal staff and equipment via multi-frequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.

CLASS CHARACTERISTICS

Communications Officer II

This classification has primary responsibility for staffing the Town’s public safety dispatch communication center. Under most circumstances, the training and experience for this position would occur by having prior experience working for another police department as a Communications Officer for a period of at least two years.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Communications Officer II typically performs, but is not limited to, the duties noted below on a regular basis:

• Receives and handles incoming telephone and voice radio calls for police, fire, ambulance, and public works

• Secures and records information as to exact locations and circumstances using radio or other equipment to dispatch appropriate units to the emergency scene.

• Maintains radio contact with local units on assignment and directs and coordinates with staff from other agencies on a mutual-aid basis, as needed.

• Operates a multi-channel two-way radio, telephones, teletype, office equipment and software systems.

• Performs numerous duties simultaneously.

• Prioritizes calls for service as well as other work-related tasks such as assisting with schedule, monitoring email account or assisting with social media.

• Maintains radio logs and records other information as required.

• Maintains resource files for computer aided dispatch system.

• Serves as trainer to newly hired dispatchers on as needed basis.

• Assist with providing state-mandated training on relevant matters to other department staff, as directed.

• Oversees and performs work related to the warrant process.

• Maintains dispatch center work area and equipment in clean and working condition

• Performs related duties and responsibilities as assigned.

QUALIFICATIONS

Knowledge of:

· Standard office methods and practices

Ability to:

• Think clearly and act quickly in emergency situations.
• Gather, analyze, and evaluate information, independently assessing and disseminating the information clearly to field units

• Understand and carry out oral and written directions.
• Establish and maintain cooperative relationships with those contacted in the course of the work.
• Speak in a clear and understandable voice, using good English and proper enunciation.
• Appropriately prioritize calls for service and related tasks.
• Communicate effectively in writing, orally, and with others to assimilate, understand, and convey information in a manner consistent with job functions.

• Represent the Town, the department, or the organizational unit effectively in contacts with representatives of other agencies, Town departments and the public.

• Take a proactive approach to customer service issues.
• Make process improvement changes to streamline procedures.
• Work in a safe manner, following Town safety practices and procedures.
• Maintain confidentiality regarding sensitive information.

Skill in:

• Learning the operation of radio equipment and related information systems.
• Operating the computer aided dispatch system effectively.
• Entering and retrieving data from a computer with sufficient speed and accuracy to perform the assigned work.

• Type at an acceptable level of speed and accuracy to perform the duties satisfactorily,
• Performing numerous tasks properly and simultaneously, with ease.

EDUCATION AND EXPERIENCE

Education:
Equivalent to graduation from high school

Graduation from or enrollment in a POST accredited Dispatch Academy.

Experience:
Two or more year(s) of experience as a Public Safety Dispatcher in California in the past five years.

License or Certificate:

Must possess and maintain a valid California Class C driver’s license and have a satisfactory driving record.

SPECIAL REQUIREMENTS

Essential duties require the following physical skills and work environment:

Physical Skills: Able to use standard office equipment, including a computer; mobility to work in a typical office setting to use standard office equipment; sit, stand, walk, kneel, crouch, stoop, squat, twist, and maintain sustained posture in a seated position for prolonged periods of time; vision to read printed materials and a computer screen; hearing and speech to communicate in person, over the telephone, and radio; lift and carry 35 pound boxes, files, and materials.

Work Environment: Work in a standard dispatch center environment.

Ability to: Travel to different sites and locations; locations; drive safely to different sites and locations; maintain a safe driving record; handle public information emergency situations.

*Salary range for these positions are under review.*

$2500 SIGN-ON BONUS AVAILABLE! 

Join Tri-City's transformation as we modernize HR systems and expand our team.

About the Opportunity:

Tri-City is recruiting for one (1) Human Resources Analyst position to join our collaborative and evolving Human Resources Department. As part of a five-person HR team supporting approximately 230 behavioral health and administrative staff, you’ll be instrumental in delivering high-impact services across recruitment, HRIS, employee relations, and classification and compensation.  Our team works on a hybrid work schedule, which will be available following an initial review period.

A brief summary of some of the duties these positions will perform are:

• Conducting full-cycle recruitment and onboarding
• Participating in HRIS implementation, administration, and process improvement
• Managing classification, compensation, and employee relations
• Supporting investigations, policy updates, and compliance tracking
• Assisting in Workers’ Compensation and leave management programs
• Contributing to training and development programs across the agency
• Maintaining HR analytics and reporting dashboards
• Conducting interactive processes and providing analytical support to agency leadership

A complete job description can be found below.

HUMAN RESOURCES COLLEGE SUMMER INTERNSHIP

Human Resources & Risk Management Department

15 – 25 hours per week 

$16.90 – $18.84 per hour

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion and belonging. 


ABOUT THE POSITION

If you are looking to gain hands-on experience while making a difference in the community, the City of Gilroy is currently recruiting for a motivated and detail-oriented college summer intern to work in the Human Resources and Risk Management Department. 

Throughout the internship, you will gain exposure to employee benefits and incentive programs, recruitment and hiring processes, payroll administration, labor agreements, HR compliance, and policy development. You’ll build practical, real-world HR experience in a fast-paced, collaborative, and supportive workplace. Additionally, you will gain hands-on experience with NeoGov, a leading applicant tracking system used by public agencies nationwide, as well as Tyler Munis HRIS and payroll systems. You’ll also have the opportunity to apply your creativity and organizational skills by assisting with the development of monthly HR newsletters and wellness initiatives.

This internship is ideal for students eager to expand their professional skill set, contribute meaningful work, and gain valuable insight into the operations of municipal government. Apply today to kickstart your Human Resources career! 

ABOUT THE TEAM 

The Human Resources Department collaborates with all departments across the City of Gilroy, giving interns a unique opportunity to engage in city-wide projects, benefits coordination, employee relations, and more. You’ll receive mentorship and work experience that provide a deeper understanding of public service and local government policies. Plus, you’ll gain valuable networking opportunities and professional development support that will set you up for future career success. The City of Gilroy is committed to fostering an environment of learning and growth, ensuring you feel supported not just within HR, but across the entire organization. 

WORK SCHEDULE 

This internship can start as early as May 26, 2026, and end as late as September 30, 2026. This paid internship is offered at 15 – 25 hours per week with flexible scheduling. 

The official start and end date of the internship will be determined at the time of hire. Work hours are generally Monday – Friday between 8:00am – 5:00pm.

EXAMPLES OF DUTIES

• Provide support for recruitment activities, including job postings and interview coordination.
• Assist in supporting the preparation of the City’s annual Health Fair and wellness initiatives.
• Assist with tasks related to the Employee Appreciation Committee.
• Assist with employee wellness newsletter and other activities.
• Prepare and/or update employee safety program materials.

San Mateo County Health's Behavioral Health and Recovery Services (BHRS) Division has an exciting opportunity for an experienced Clinical Services Manager I -Nursing (CSM I) in Behavioral Health and Recovery Services. This position has a leadership component and will be part of the Management leadership team, and report to the Medical Director. This CSM I Nursing Manager will provide clinical supervision, consultation and training to the Community Mental Health nurses who provide services to adult outpatient and field-based teams, throughout the County of San Mateo, BHRS.

The Clinical Services Manager I-Nursing manager will provide clinical supervision for the Community Mental Health nurses, participate in the overall management of division and inter-division nurse issues, train and provide orientation to a dedicated and experienced nursing team, develop clear and consistent policies and procedures for nursing practice at BHRS, for necessary standardization of practice, quality onboarding of new staff, continuous training, oversight of practice, and quality control. The CSM I Nursing will Co-Chair the Infection Control Committee (ICC).

The CSM I Nursing manager direct care role, will provide nursing support to outpatient teams, providing psychiatric assessments, clinical case management services, medication therapy and individual, group and family counseling. They will work with acute hospitals and community resources to coordinate clients' clinical care and recovery services.

This is a full-time 40-hour per week position. This position will have an office located at 2000 Alameda De Las Pulgas, but will travel throughout San Mateo County and out of the county.

The ideal candidate for this position will have:

• A Master's degree in Psychiatric Nursing.
• A minimum of one-year experience in an outpatient community mental health setting.
• Skill in establishing and maintaining productive working relationships with consumers, families, and contract providers.
• Skills and knowledge of principles and practices of supervision which includes development of medical/nursing policies, procedures and protocols.
• Ability to organize, coordinate and evaluate nursing services to ensure quality client care and conform to all prescribed standards.
• Ability to analyze nursing service delivery problems and develop recommendations and consult with executive management to resolve concerns.
• Experience training nursing staff and experience providing clinical supervision
• Knowledge of current psychiatric nursing practice including psychopharmacology and the medical issues associated with serious mental illness.
• Knowledge of the behavioral health needs of adults with serious mental illness and co-occurring disorders.
• Knowledge of the principles of psychiatric rehabilitation and recovery.
• Experience in providing individual and group skill-based psychoeducation.
• Experience in the geriatric population and experience in collaborating with older adult services providers in the community.
• Great organization skills.
• Attention to detail.
• Excellent written and verbal communication skills.
• Willingness to work as a team member.
• Experience working within a multi-disciplinary team as a direct service provider.
• Bilingual Spanish skills preferred.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Co-lead the BHRS Infection Control Committee.
• Manage and provide practical support for the Medication Rooms located in clinical areas.
• Support laboratory resources for the clinical areas through contract management, staff scheduling and coordination of resources.
• Provide supervision to nursing staff.
• In collaboration with Medical Director and other BHRS Leadership will monitor adherence to medical/nursing policies, procedures and protocols and develop nursing policies, procedures and protocols as needed.
• Respond to client grievances, critical incident reports, and personnel matters.
• Set standards for high quality nursing practice at BHRS and lead continuous improvement efforts.
• Recruit, hire, provide orientation, training and supervision to Community Mental Health Nurses providing services in outpatient/field-based settings.
• Work in collaboration with the administrative supervisors of the clinical teams in which the nurses are embedded to ensure appropriate coverage and client care.
• Provide direct clinical care to clients with Serious Mental Illness when needed for coverage of clinical areas including administration of psychiatric injectable medications at outpatient clinics, client’s homes or other community settings in or outside of the county.
• In collaboration with Psychiatry provide and support monitoring of anti-psychotic medications including clozapine) monitoring lab values, addressing critical results as needed, lead group medication appointments, and leading BHRS Performance Improvement Plans to ensure quality of care and health equity meeting measurement-based goals.
• Conduct psychiatric nursing admission assessments, develop care of plans with clients, and provide psychoeducation to clients with Serious Mental Illness and their families
• Participate/lead case conferences, complex case conferences and provide care coordination and collaboration with all members of the client’s treatment team, including partners in primary care, specialty care, private providers, Health Plan of San Mateo and Community based organizations (CBOs).
• Provide case management, linkage and referrals to programs and services to meet the client’s housing, financial and other psychosocial needs.
• Coordinate and participate in training, staff development, and professional growth activities.
• Observe, record, and report clinically significant changes in the client's condition.
• May travel to clients’ homes, board and care facilities and other community locations in and out of San Mateo County to provide clinical care as needed for coverage.
• Perform related duties as assigned.

Qualifications

Licensure/Certification:
Possession of a valid California license as a Registered Nurse (R.N.).

Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is;

• Three years of professional nursing experience in an accredited hospital or clinic, of which at least one year included responsible supervisory experience, unless otherwise specified below in the additional qualifications.

Knowledge of:

• Nurse Practice Act.
• Principles and practices of nursing and clinical systems, including safety and infection control practices.
• Principles and practices of community health care including current trends in research, treatment, prevention, education and related services.
• Principles and practices of program management, including planning, implementation, and evaluation.
• Principles of budget preparation and monitoring.
• Principles of personnel training, supervision and evaluation.
• State and other regulatory requirements for assigned unit or program.
• Emergency Medical Services Act (EMS), relevant EMS regulations and functions, and public safety/law enforcement organizations, if assigned to EMS.
• Principles and practices of public health, public health nursing, epidemiology, communicable disease control and prevention, emergency preparedness response and environmental health, if assigned to disease control and prevention and public health nursing programs.
• Non-profit public/private entities, community/faith-based organizations and related state and federal agencies, as well target population for assigned program, if assigned to public health nursing programs.
• Treatment and intervention practices for acute psychiatric population, if assigned to psychiatric nursing.
• Third-party reimbursement systems, revenue streams, and other principles relevant to the financial management of operating rooms, if assigned to perioperative nursing.

Skill/Ability to:

• Organize, direct, coordinate and evaluate nursing services that ensure quality patient care and conform to all prescribed standards.
• Work cooperatively with other County departments and public and private organizations, including private medical providers.
• Analyze service delivery problems accurately, develop recommendations and take appropriate action to resolve them.
• Develop, evaluate and maintain accurate records; prepare complex and detailed written reports, procedures and contracts.
• Communicate effectively with administrative, medical, professional, clinical and citizen groups.
• Train staff and coordinate activities of contractors, volunteer groups and staff, as appropriate.
• Conduct field public health investigations; administer immunizations, TB skin tests, and chemoprophylaxis; and perform venipuncture and collect diagnostic specimen, if assigned to disease control and prevention and public health nursing programs.
• Maintain medical stability of acute and chronic conditions in a 24/7, non-medical setting, if assigned to correctional health nursing.
• Lead multi-disciplinary patient care conferences, if assigned to psychiatric nursing.
• Provide unit management and support during evening, off hours and weekends, if assigned to administration and designated as nursing supervisor.
• Surgical scheduling systems, if assigned to medical-surgical nursing.

Application/Examination

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

The examination will consist of an interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE
DEADLINE TO APPLY: Monday, March 30, 2026, at 11:59 PM
APPLICATION SCREENING: April 6, 2026
COMBINED PANEL/DEPARTMENTAL INTERVIEWS: April 20, 2026

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community.

We encourage applicants with diverse backgrounds and lived experiences to apply.

Analyst: Carolyn Burns (031626) (Clinical Services Manager I - Nursing - D144)

Applications are being accepted for the position of Police Communications & Records Manager with the South San Francisco Police Department. 

APPLICATION DEADLINE: THURSDAY, APRIL 2, 2026 OR UPON RECEIPT OF THE FIRST 100 ONLINE APPLICATIONS, WHICHEVER OCCURS FIRST.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

The Department

The City of South San Francisco has 85 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility shared with the whole community. 

A new state-of-the-art Police Department building and 9-1-1 Communications Center has opened at 1 Chestnut Avenue.  The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts.  The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents. 

SSFPD Recruitment Video

STEP INTO THE MOUNTAIN VIEW OF TOMORROW

The City of Mountain View is seeking a collaborative, strategic, and service-minded Senior Human Resources Analyst to join our Human Resources team in a two-year limited-term assignment.

Local government exists for a simple but powerful reason: to serve the community. It is the level of government closest to people’s everyday lives, where the work of City employees directly shapes the parks, programs, public spaces, services, and initiatives that make Mountain View such a vibrant place to live and work. Human Resources plays an essential role in supporting the people behind that mission. In this role, you will help strengthen the systems, practices, and partnerships that allow City employees and leaders to do their best work.

At the City of Mountain View, we believe Human Resources is the heartbeat of the organization. Our work helps shape the culture, workforce, and systems that allow the organization to serve the community effectively.  Our work is guided by the City Council’s strategic priorities, which focus on building a Community for All, strengthening livability and quality of life, advancing sustainability and climate resiliency, supporting economic vitality, and ensuring organizational strength and good governance. 

This is an exciting opportunity for an experienced HR professional who wants to take ownership of meaningful work, lead improvements that stick, and make a visible impact within a defined period of time. This is an advanced journey-level role in the HR Analyst series, intended for someone who can work independently, exercise sound judgment, manage sensitive matters with discretion, and deliver results across multiple HR disciplines.

Please click on the link below for the full announcement and the website to apply.

San Mateo County Health’s Behavioral Health & Recovery Services (BHRS) Division is seeking an experienced and strategic leader to serve as a Quality Management Clinical Services Manager I/II within the Quality Management (QM) Unit.

The Clinical Services Manager (CSM) I/II – Mental Health classification series provides leadership and oversight within comprehensive behavioral health programs and is flexibly staffed at the I or II level depending on qualifications and experience.

The Quality Management Unit provides countywide oversight of clinical quality, regulatory compliance, documentation standards, credentialing, site certification, audit readiness, performance monitoring, and implementation of new state and federal behavioral health requirements. The unit partners closely with executive leadership, program managers, IT, medical staff, and contracted providers to translate regulatory and clinical standards into practical systems that strengthen accountability and improve care delivery across BHRS.

This position serves as the highest-level leader within the QM Unit and reports directly to a member of the Executive Team. The incumbent provides expert guidance on quality, compliance, and system improvement matters while working in partnership with operational leaders who retain implementation responsibility.

This role offers the opportunity to shape countywide standards for clinical quality and regulatory integrity within a large and complex public behavioral health system. The successful candidate will help safeguard member rights, strengthen accountability, and guide the organization through an evolving regulatory landscape. At the same time, the role requires balancing strict compliance requirements with operational realities, managing multiple concurrent audits and high-visibility regulatory reviews, and driving system improvement through collaboration and influence rather than direct operational authority.

The current vacancy is located in San Mateo, CA and requires travel throughout the County and occasional attendance at meetings or trainings outside the County.

Key Responsibilities 

The Quality Management Clinical Services Manager will:

• Provide leadership and oversight of BHRS Quality Management functions, including compliance monitoring, documentation standards, credentialing, site certification, audit coordination, grievance and appeal tracking, and risk mitigation.
• Interpret and translate state and federal behavioral health regulations (e.g., CalAIM, DMC-ODS, timely access standards) into organizational guidance and monitoring frameworks.
• Lead audit readiness and response efforts, including preparation for DHCS compliance reviews, External Quality Review, and corrective action plan development and tracking.
• Oversee credentialing and re-credentialing processes and coordinate Credentialing Committee functions.
• Provide oversight of grievance, appeal, NOABD, and State Hearing tracking and reporting to ensure compliance with regulatory timelines and member rights protections.
• Oversee incident reporting and state breach processes, ensuring appropriate system-level review, follow-up, and mitigation.
• Direct site certification and re-certification activities for County-operated and contracted providers.
• Provide consultation, training, and technical assistance to managers and providers to support sustainable regulatory compliance.
• Partner with IT and MIS to align clinical documentation and regulatory requirements with electronic health record workflows.
• Monitor and analyze compliance data using electronic health records and data tools to inform decision-making and performance improvement.
• Supervise and develop Quality Management staff and ensure timely completion of reporting and regulatory deliverables.

 

The ideal candidate will bring:

• Strong knowledge of state and federal behavioral health regulations and experience translating regulatory requirements into operational guidance.
• Demonstrated experience leading quality assurance, compliance monitoring, audit preparation, clinical documentation review, and corrective action planning within behavioral health settings.
• Experience preparing reports, analyzing compliance data, and advising senior leadership on regulatory and quality trends.
• Strong analytical and organizational skills, including experience utilizing electronic health records and data tools (e.g., Excel, Smartsheet) to monitor performance, assess trends, and support decision-making.
• Experience in designing and delivering training and technical assistance aligned with regulatory requirements and system improvement goals.
• Experience supervising or leading teams and fostering accountability, performance improvement, and professional development.
• Ability to collaborate across clinical, fiscal, IT, contracting, and medical staff functions to ensure policy and workflow alignment.
• Experience advancing culturally responsive and equitable behavioral health practices within policy, supervision, and program design.

 

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

Examples Of Duties

Duties may include, but are not limited to, the following:

• Managing core Quality Management processes, including credentialing, site certification, clinical documentation review, grievance and appeal tracking, and incident reporting.
• Developing and maintaining tracking systems, dashboards, and reports to monitor compliance trends and corrective action progress.
• Coordinating preparation for external audits and regulatory reviews and ensuring timely follow-up.
• Interpret state and federal behavioral health regulations and provide guidance to program managers and senior leadership regarding organizational implications and compliance expectations.
• Reviewing compliance findings and collaborating with program leadership to implement corrective actions.
• Providing written guidance, policy interpretation, and training to support regulatory implementation.
• Utilizing electronic health records and data platforms to analyze documentation and performance trends.
• Supervising QM staff and overseeing workflow, timelines, and deliverables.
• Performing related duties as assigned.

Qualifications

Licensure/Certification: 

• Requires possession of a clinical license in psychology, social work, nursing, marriage and family therapy or the equivalent.

Education and Experience: 

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is:

• Clinical Services Manager I – Mental Health: Two years of experience in a mental health or related health services program that included responsibility for program planning, client services, program evaluation, budget administration, or community resource coordination, of which at least one year included responsible supervisory experience.

• Clinical Services Manager II – Mental Health: Three years of increasingly responsible experience in a mental health or related health services program, including at least two years of significant responsibility for one or more of the following:  program and budget development, funding, utilization, coordination of community resources or program evaluation.

Knowledge of: 

• Principles and practices of public administration, and program management, including planning, implementation, evaluation and reporting.
• Principles and methods of community behavioral health services, including current trends in education, research, treatment, prevention and related issues.
• Laws, codes and regulations governing community behavioral health care and knowledge of County, state and federal legislative developments applicable to contemporary behavioral health issues.
• Organizational, personnel and fiscal management within a multi-faceted, community-based program setting.
• Community resources and public/private services and funding sources.

Skill/Ability to:  

• Identify and analyze complex community behavioral health issues and problems.
• Plan, organize, and coordinate programs and services on a comprehensive, county-wide level to meet community needs.
• Integrate a variety of activities and services to achieve program goals, objectives, and priorities.
• Apply principles and techniques of community organization.
• Speak effectively to diverse audiences, including clinical, professional, civic and citizen groups.
• Maintain cooperative working relationships with other program managers and staff, other agencies and the community; enlist and mobilize community support for programs.
• Prepare complex and detailed written reports, program policies, procedures and contracts.
• Train staff and coordinate activities of contractors, volunteer groups and staff.

Application/Examination

Open & Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination. 

The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%) which may include a performance exam. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in County of San Mateo, California and applicants must participate at their own expense.  

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

About the County 
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. 

The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community. 

We encourage applicants with diverse backgrounds and lived experiences to apply.

Talent Acquisition Analyst: Priscila Bermudez (12082025) (Clinical Services Manager - Mental Health I/II - D054/D055)