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The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Recreation Leader classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. This position is covered under the Living Wage Policy.

The Public Works Department is recruiting to fill multiple Event Services Representative (part-time unbenefited Recreation Leaders) positions to support the coordination of events occurring at City Hall. The ideal candidate will possess a high level of professionalism, excellent customer service skills, and a strong work ethic. The position requires excellent judgment, initiative, independence, integrity, organizational skills, flexibility, and written and verbal communication skills.

Event Services Representatives assist in monitoring and providing customer/client support for special events. Event Services Representatives may be required to provide technical assistance and set up of equipment on day of event, assist in resolving customer issues and complaints, and respond to emergency situations during events. The on-site Event Services Representative coordinates with event staff such as ushers, ticket takers, security, crowd control, outside contractors, and performs facility safety checks which may include enforcing Safety and Fire Marshall Regulations.

Due to the nature of the job responsibilities, Event Services Representative must be able to:

• Work extended/irregular hours including nights, weekends, and holidays, as needed
• Stand and/or walk for extended periods of time
• Lift and carry items weighting between 25 and 50 pounds on an as needed basis
• Comprehend verbal and written instructions
• Prepare event reports

A post-offer pre-employment TB test may be conducted by City of San Jose Employee Health Services.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Office Specialist II classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

The City of San Jose invites applications for the classification of Office Specialist II. Office Specialists perform, under close supervision, a variety of routine clerical tasks, including: typing, filing, answering phones, maintaining files, providing information and customer service to the public and city employees; and operating a variety of office equipment, including computers for word processing and data entry.

Current City of San Jose Office Specialists must apply to this recruitment to be considered for future transfer opportunities.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Physical /Environmental Elements

The following is a general statement for the classification. Individual positions may have additional or different physical/environmental elements. In an office environment, possess ability to:

·     Operate, access, enter, and retrieve data using standard office equipment, including but not limited to a computer or tablet;

·     Read printed materials and a computer screen;

·     Communicate in person and over the telephone;

·     Lift, carry, push, and pull materials and objects up to 25 pounds, or heavier weights, in all cases with the use of proper equipment;

·     Move between/within work areas, including but not limited to sitting, walking, and standing on various surfaces, turning, bending, grasping, and making repetitive hand movements;

·     Be exposed to moderate noise levels and controlled temperature conditions;

·     Maintain professional demeanor during interactions with staff, customers, and the public.

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THE POSITION

Tri-City is looking for two individuals to serve as part-time (20 hours/ week) Housing Wellness Advocates I, II or III in the Housing Division. The Housing Wellness Advocate positions are for persons with “lived experience” defined as either direct or indirect experience with mental health or behavioral health services. Assigned schedules for these positions will be 8AM – 1PM M-F & 12PM – 5PM M-F.  The Housing Wellness Advocate positions will report to Housing Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide housing case management, advocacy, support and guidance to persons and families referred to Tri-City to receive services and who have housing instability;
   
• Develop individual case management service plans by using the completed Los Angeles Department of Health Services approved psychosocial assessment, solve problems directly related to housing, and provide encouragement, motivation and support to clients seeking to establish or strengthen their progress;

• Assist clients/families with completion of appropriate forms and documents relating to accessing services within the intake process, as warranted;

• Provide mentoring and/or coaching by helping clients set recovery goals, develop individual Wellness and Recovery Plans (WRAP), solve problems directly related to recovery;

• Perform wellness checks on new and existing clients and assist in program development and case review;

• Other duties as assigned, etc.

Applications accepted until Wednesday, January 8, 2020 OR upon receipt of the first 150 applications- whichever occurs first

Written Exam: Thursday, January 16, 2020

Oral Exams: TBA

DEFINITION

Office Assistant I:  Under direct supervision, the Office Assistant I performs a variety of technical office work and other related work as required.

Office Assistant II:  Under general supervision, the Office Assistant II performs similar work, but is expected to have the competence and judgment to work more independently.

Office Assistant I is the entry-level class and Office Assistant II is the journey level class in the series.  Incumbents in the Office Assistant I class will progressively perform most of the duties required in the series, but are not expected to function at the same skill level and will usually exercise less independent direction and judgment on matters related to work procedures and methods.  Work is usually supervised while in progress and fits an established pattern that has been explained before the work is started.  Generally, changes in procedures or exceptions are explained in detail as they arise.  Under the flexible staffing concept, Office Assistant II positions that may become vacant may reasonably be filled at the Office Assistant I position for training purposes or when filled from the outside, require specific clerical experience. Appointment to this class requires the employee to be performing substantially the full range of technical office duties and to meet the qualification standards for the class. The class requires the ability to work independently exercising judgment and initiative.

EXAMPLE OF DUTIES

Assembles, prepares and proofs final copies of reports, letters, case records, lists, receipts, legal documents, agendas, requisitions, permits, licenses, charts, and estimates using PC word processing or typewriter, as appropriate.  May transcribe documents from dictating machines or other recording devices. Prepares invoices, bills, payroll/time sheets, and work orders.  Makes and checks simple arithmetical computations; checks and tabulates statistical data.  Sets up and maintains indexes and files.  Operates a variety of current office machines, including but not limited to computers, printers, typewriters, copiers, adding and facsimile machines.  Answers and routes telephone calls for one or more divisions, effectively and efficiently responding to public and intra-office inquiries. Greets and assists members of the public and business visitors. Receives, distributes, and dispatches intra-office and US mail.  May perform a variety of other tasks including but not limited to maintaining mailing lists, clipping newspapers; receiving and transmitting radio messages from field personnel, keeping vacation schedules, and ordering, inventorying and receiving supplies.  Performs related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:  Office Assistant I level: Appropriate business English including correct spelling, accepted grammar and punctuation and basic arithmetic. Office Assistant II level:  Office Assistant I level verbal and quantitative skills as well as competent and effective use of personal computer applications. Modern office procedures and methods including filing and record keeping practices. 

Ability to:  Office Assistant I level:  Keyboard/type at a speed of 40 words per minute from clear copy; accurately perform basic clerical work; follow oral and written instructions; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.

Additionally, at the Office Assistant II level: Keyboard at a speed to successfully perform the duties of the Office Assistant II position; independently and accurately perform detailed clerical work of average difficulty including keeping basic accounting records.

If testing at the journey level (II), keyboard/type at a speed of 50 words per minute.

Experience:

Office Assistant I:  no experience required.

Office Assistant II; two (2) years, full-time, paid, clerical work in an office setting which includes at least one year of demonstrated personal computer application competency.  Additional education beyond high school may be substituted for the required experience on the basis that one year of education equals six months of experience to utilize a maximum of two years of additional education. The substitution of two years of education for one year of experience does not eliminate the requirement of a full year of demonstrated personal computer application competency.

Education:  Graduation from high school or equivalent.

This exciting position supports the mission readiness of Menlo Park Fire's Urban Search and Rescue Team (US&R), Task Force 3 (CA-TF3).  The successful candidate will have a keen attention to detail, be solutions oriented, and have an exceptional work ethic.  This position is critical to ensuring the team is deployable to respond to disasters when called upon.  As such, this person may be called upon in the evenings or on weekends in cases of emergency or national disasters.

Under direct supervision of the Program Manager, the Records Specialist assists the National Urban Search and Rescue (US&R) Program Manager as part of the Department of Homeland Security, known as California Task Force 3 (CA-TF3);  responsible for administrative and technical work, by supervising and coordinating records management of the Task Force. The Records Specialist coordinates with other Task Force Managers in accomplishment of assigned duties, and reports to the US&R Program Manager.

This is a benefited position supporting the work of Task Force 3 for Urban Search and Rescue with funding provided by federal grants.

1. Performs the physical and administrative tasks involved in records management and training coordination.
2. Assists and provides input to the Training coordinator.
3. Create and continually maintain, organize and update entire US&R Training Database and US&R Personnel Database. Revise database as needed.
4. Inform US&R members of FEMA Specific Training and various state, local and online training to help met specific requirements.
5. Assists, revises and implements Standard Operating Guidelines/Administration Manual, in coordination with Program Manager.
6. Supports US&R personnel and cache equipment during operational deployments. Will work on roster with Program Manager.
7. Coordinates the maintenance of records for all training activities for all task for team members.
8. Reviews resumes of personnel applying for membership and will facilitate promotional opportunities within the Task Force, and makes recommendations to the Program Manager.
9. Reviews annual requirements for incumbent members, and makes recommendations concerning membership/deployment status.  Ensure that US&R Member’s required training have been met, baseline medicals, CPR/EMT cards, and certificates are current and on file with the personnel records and database.
10. Recommends updates/changes to Task Force Policies, Procedures and methods of operation.
11. Develops and updates website and social media platforms to ensure that task force activities are identified.
12. Assists and provide needed reports for annual/semi-annual FEMA reports and other various reports.
13. Maintain and administer monthly updates and deployment notifications to the team via the San Mateo County Alert System.
14. Performs other related duties as required.

Knowledge of:

• Basic math and language skills (written and verbal)
• Federal regulations and requirements governing DHS and FEMA as they apply to records and training.

Ability to:

• Assist the team in preparation for training and emergency deployments.
• Successfully work as a member of a diverse team.
• Multi-task and adjust to quickly changing tasks/responsibilities.
• Write clear, accurate and concise reports.
• Adhere to strict Federal guidelines governing FEMA.
• Communicate effectively in writing, orally, and with others to assimilate, understand, and convey information, in a manner consistent with job functions.
• Establish and maintain cooperative relationships with employees, supervisors, and the public.
• Learn and effectively apply local, state, and federal codes, laws, and regulations.
• Represent the District effectively and professionally in contacts with representatives of other agencies and the public.
• Perform assignments and maintain equipment in a safe manner; understand and carry out safety policies, rules, and regulations; properly uses safety equipment.
• Make/recommend process improvement changes to streamline procedures.
• Maintain confidentiality regarding sensitive information.

Skill in:

• Working within the DHS/FEMA structure.
• Records management
• Operating a personal computer and appropriate worked-related applications, such as including FileMaker, word processing, spreadsheet, calendaring, and e-mail systems.

Any combination of experience and training that would provide the required knowledge, skills, and abilities would be qualifying.

Experience:  Two years of experience in public sector administration, office administrative relating to records management systems.

Training:  Equivalent to graduation from high school.

• Possession of, or ability to obtain, an appropriate, valid California Driver’s License, which must be maintained as a condition of employment.
• Must pass Department of Justice and FBI background clearance.
• Must pass physical examination.
• Ability to obtain a Notary Public certification.

Essential duties require the following physical skills and work environment:

Physical Skills: Ability to sit for extended periods of time; use repetitive arm, hand, finger, wrist, leg, or foot motion; lift and carry 25 pounds; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone.

Work Environment: Mobility to work in a typical office setting or field environment with exposure to dust.

Ability to: Travel to different sites and locations; drive safely to different sites and locations; maintain a safe driving record; may work protracted and irregular hours.

Applications accepted until minimum number meeting our qualifications have been received.

Interviews: TBA

DEFINITION

Under general direction, performs complex and responsible technical and clerical work for the Director of Human Resources in the administration of the City's Human Resources program. Completes related work as required.

DISTINGUISHING CHARACTERISTICS

An incumbent in this position is a Human Resources generalist performing a wide range of personnel assignments in administering and processing health and welfare benefits; managing the administrative duties associated with the Personnel Board and overseeing the preparation and management of all employee requisition and action forms; managing the office and providing administrative support to the Director of Human Resources, Senior Management Analyst and the Human Resources Analysts. 

EXAMPLES OF DUTIES

Maintains frequent, sensitive and critical contacts with public and private agencies, other departments, professionals and officials; transmits information, decisions and directives. Answers inquiries by phone or mail; investigates and resolves complaints or provides information, explains departmental or City procedures; exercises judgment in giving information and proper disposition of problems; composes correspondence and prepares reports. Maintains employees' personnel records and departmental records; provides information to employees regarding benefits. Screens telephone calls and visitors; receives, screens and routes incoming mail for appropriate action and follows up on its disposition; arranges for meetings and conferences and assists in providing material on information to be discussed. Interprets and apply rules and regulations of the classified service. Keeps abreast of pertinent information and changes in City procedures and regulations.

Prepares and signs inter-office memoranda and requisition forms; elicits employee evaluation forms for all departments by preparing and transmitting initial forms. Manages performance appraisal forms for distribution in accordance with established procedures. Serves as Secretary for the Personnel Board, other related meetings, and disciplinary and appeal hearings by collecting, preparing, and sending agendas, taking and transcribing minutes, and typing and distributing minutes and other material. Manages distribution of performance appraisals schedule and retiree health reimbursement checks. Administers Department of Motor Vehicles (DMV) Pull Program, tracks employee driving records and issues quarterly department list of commercial drivers’ medical expirations.  May assist in responding to internal and external surveys. May assist department personnel with data entry on applicant tracking program, proctoring Civil Service examinations, and in administering certification of active Civil Service Employment Lists using computerized applicant tracking program.

Provides support to the Senior Management Analyst and Human Resources Analysts. Administers the documentation requirements of the 1986 Immigration and Control Act. Prepares and processes required Human Resources’ forms, such as new employee forms and employee Action Forms. Assists with preparation and publication of the employee newsletter. Maintains and orders office supplies.

MINIMUM QUALIFICATIONS

Knowledge of: Appropriate English grammar and spelling; current office equipment and methods including operation of computer programs, including advanced, competent use of Microsoft Word; record keeping and organizational practices; basic arithmetic; and certain federal, state and municipal personnel regulations.

Ability to: Communicates effectively both orally and in writing; speaks to and direct large groups; Interacts positively and cooperate with co-workers, responds politely to customers, works as a team member, functions under demanding time pressure, responds in a positive manner to supervision, attends work and perform duties on a regular and consistent basis. Understands and applies instructions, rules, regulations and policies including the City’s Rules and Regulations of the Classified Service; analyzes, processes and schedules detailed work accurately; learns, understands, and communicates employee benefit parameters and regulations, learns and uses all Microsoft Office Suite applications, Human Resources Information System (HRIS), applicant tracking system and other City software programs. Transcribes proceedings at meetings of commissions, boards or special committees; exercises good judgment in matters of a confidential nature; works independently in absence of supervision.

Experience: Two years of experience in responsible administrative and human resources technical work that involved regular contact with the public. 

Education: Graduation from high school or equivalent and an AA degree.

Licenses or Certificates: Possession of a valid Class C California Driver's License.

THE POSITION

Tri-City is looking for one (1) special individual to serve as a Clinical Therapist I for the Field Capable Services (Older Adult Support Services) Program. This position is a field based, bilingual position which requires the incumbent to meet with clients, ages 60+, in the field at private homes, senior residency sites, local senior centers, etc.  The Clinical Therapist I will report to a Program Supervisor.   

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Under supervision, to provide counseling/psychotherapy, mental health assessment, consultation, & education within the scope of practice determined by licensure & Tri-City Mental Health policies & procedures;
   
• Provide crisis intervention to mentally ill/emotionally disabled individuals and their families;
   
• Provide case management services on or offsite; meet with clients for regular therapeutic interviews, guide clients in understanding of their illness and contributing personal, social and economic factors;
   
• Assist clients in developing realistic plans and advice clients on community resources;
   
• Maintain records of all activities relating to clients’ care and must adhere to Agency and service billing requirements; work on a multidisciplinary team to promote recovery and other duties as assigned, etc.

THE POSITION

Tri-City is looking for special individual to serve as a Clinical Therapist I or II for the Children’s Outpatient Program (COP) in the Child & Family Clinic. The Clinical Therapist I/II will appeal to individuals who are passionate about working with children, adolescents, young adults and their families.  The Clinical Therapist I/II will report to a Program Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide individual, family, group therapy for children, adolescents, and youth with mental illness and their families;
   
• Provide crisis intervention as needed; collaborate with schools, DCFS and probation as needed;
   
• Provide field and office services; complete all DMH documentation;
   
• Conduct mental health assessments, sessions, treatment plans;

• Ensure that documentation is updated in Electronic Health Record (EHR) regularly;
   
• Other duties as assigned, etc.