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Tri-City is actively recruiting to fill one vacancy for the position of Information Technology (IT) Specialist I within our IT Department.  Under supervision, the IT Specialist I will provide first level IT support to end users.  The IT Specialist I will report to the IT Project and Service Desk Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide direct, first-level support to users across the Agency and provide support to help desk/service requests.

• Helping set up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices.

• Set up audio/visual equipment, webinars, videoconferences, etc.

• Support the IT department and the Agency by troubleshooting systems and hardware, particularly after server migration or an organization-wide update.

• Identifies issues with new hardware or software and works with users or on the back end of servers to quickly resolve those issues and prevent delays.

• Prepare reports on hardware and software issues; Install, configure and maintain software and hardware systems; Assist in development and enhancement of IT systems.

• Analyze system issues and provide resolutions;

• Assist in maintaining Agency’s asset inventory database and other databases and reports;

• Maintain information security throughout the Agency.

• Set up antivirus programs at work stations, implement policies for email security, and perform periodic data audits and backups to prevent information loss and unauthorized access.

• Maintain confidentiality and security of company documents and clients.

• Recommend process improvements to ensure system reliability, scalability, security, integrity and performance.

• Ensure that all access and distribution to protected health information is in compliance with federal, state, and agency regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health Act, Public Law 111-005 (“HITECH Act”); and other duties as assigned.

The County of San Mateo's Human Services Agency, Children and Family Services Branch is seeking well-qualified and motivated individuals for the position of Psychiatric Social Worker (PSW). Under general supervision, PSWs provide therapeutic counseling and support services to children and families connected to the child welfare system and individual and group therapeutic counseling and case management services to clients having basic and/or severe emotional, family, and/or social adjustment problems.

Current vacancies include:

• 2 vacancies in the Child and Adolescent Needs and Strengths/Child Family Team (CANS/CFT) assignment
• 1 vacancy in the Foster Family Agency (FFA) assignment

The CANS/CFT PSW completes or assists in gathering information for the State required Child and Adolescent Needs and Strengths (CANS) assessment for children and families involved in the child welfare system. This position works collaboratively with the CFS social worker and BHRS clinician to create a client-focused clinical needs and services plan. This role is also responsible for facilitating the Child and Family Team meetings to ensure that clients are actively involved in every aspect of their child welfare case, mental health treatment and service planning. In addition, this position may also provide short-term mental health and case management services to clients in the child welfare system. 

The FFA PSW is responsible for coordinating and monitoring the mental health services for the children in the FFA therapeutic program; coordinating, facilitating, and creating the individual needs and services plans for the youth; providing therapeutic support services to the youth and resource parent; and developing and coordinating the monthly foster parent trainings. The FFA PSW also assists with the recruitment, admission, and retention of SMC FFA resource homes referred to the program.

CFS operates 24 hours a day, 7 days a week. Services are based on client need and availability. Staff may be required to work evenings, weekends and holidays.

The ideal candidate will possess: 

• Experience delivering behavioral health services to children exhibiting challenging behaviors due to trauma.
• Solid clinical treatment, assessment, diagnostic and evaluation skills working with a youth population.
• Knowledge of principles, techniques and trends in counseling, psychotherapy, clinical case management, crisis management, as well as trauma-informed child abuse treatment and other evidence-based practices.
• Knowledge of the CANS tool and CFT practices.
• Experience working with youth with complex issues involving abuse and neglect, trauma, behavioral health, and substance use. Experience facilitating collaborative meetings with clients and partners.
• Experience conducting individual, group, and family therapy. Solid documentation skills: progress notes, assessments, needs and service plans, etc.
• Experience providing field-based services.
• Collaboration and coordination of services with other providers.
• Experience working with multi-cultural clients and staff from a trauma-informed perspective, including ensuring services provided are culturally-relevant and involve the child and family's participation to nurture the child's well-being.
• Experience establishing and maintaining effective work relationships.
• Effective oral and written communication skills.

Licensure/Certification:

• PSW II - current California license as a Clinical Social Worker (LCSW)

or 

• MFT II - current California license as a Marriage and Family Therapist (MFT).

A typical way to qualify is Master's degree in Social Work, Social Welfare, or a closely related field.
 

Final Filing Deadline:  September 22, 2020

To learn more about the position and to apply online, please visit our website at https://www.governmentjobs.com/careers/sanmateo/jobs/2716262/child-welfare-psychiatric-social-worker-ii-spanish-speaking-preferred-open. Applications are only accepted online. Responses to the supplemental questions must be submitted in addition to our regular employment application. EOE

THE POSITION

Tri-City is looking for one special individual to serve as its Community Crisis Response Team (CCRT) Clinical Therapist II.  Under supervision, the CCRT Psychiatric Technician will provide field-based crisis intervention, linkage and referral, consultation, and education within the scope of practice.  The CCRT Psychiatric Technician will report to the Crisis Intervention and Medication Support Manager but will be located at Claremont City Hall.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Respond to non-client community crisis calls with or without law enforcement;

• Obtain and maintain LPS designation in Los Angeles County;

• Ability to work with LPS designated facilities and ambulance companies to procure LPS beds and arrange for transfer of individuals that require a higher level of care;

• Perform field-based emergency mental health evaluations in accordance with agency procedure;

• Provide crisis intervention services to individuals, groups, and families;  

• Identify treatment needs and make appropriate referrals for necessary services;

• Assist clients and relatives with understanding behavioral health challenges and their reaction to them;

• Provide field-based crisis intervention by assessing for suicidal ideation, homicidal ideation and Grave Disability based on a mental health disorder

• Work on a multidisciplinary team to promote recovery; ability to work in a field-based, fast-paced environment; and other duties as assigned.

THE POSITION

Tri-City is looking for one special individual to serve as its Community Crisis Response Team (CCRT) Psychiatric Technician.  Under supervision, the CCRT Psychiatric Technician will provide field-based crisis intervention, linkage and referral, consultation, and education within the scope of practice.  The CCRT Psychiatric Technician will report to the Crisis Intervention and Medication Support Manager but will be located at Claremont City Hall.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Respond to non-client community crisis calls with or without law enforcement;

• Obtain and maintain LPS designation in Los Angeles County;

• Ability to work with LPS designated facilities and ambulance companies to procure LPS beds and arrange for transfer of individuals that require a higher level of care;

• Perform field-based emergency mental health evaluations in accordance with agency procedure;

• Provide crisis intervention services to individuals, groups, and families;  

• Identify treatment needs and make appropriate referrals for necessary services;

• Assist clients and relatives with understanding behavioral health challenges and their reaction to them;

• Provide field-based crisis intervention by assessing for suicidal ideation, homicidal ideation and Grave Disability based on a mental health disorder;

• Work on a multidisciplinary team to promote recovery; ability to work in a field-based, fast-paced environment; and other duties as assigned.

THE POSITION

Tri-City is looking to fill a temporary vacancy for Program Support Assistant (PSA) I for the Adult Full-Service Partnership (FSP) Program.   This is a limited term position filling a vacancy due to a staff leave and the assignment is expected to last for approximately 4 to 6 weeks.  The PSA position provides administrative and clerical support to our clinical team who work directly with persons with moderate to severe behavioral health challenges. The PSA position will report to the Clinical Program Manager.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Greet and provide general information to clients, visitors, vendors and staff, in person and on the telephone in a professional manner.

• Assist clients and utilize de-escalation and basic customer service techniques.  Attend, practice and apply agency wide trainings provided in working with consumers.  

• Assist clients by referring them to sources of information, handing out standard forms and explaining how to complete them, and answering requests for factual information by consulting various available sources.

• Input, update, track and extract information into appropriate databases such as Welligent Electronic Health Record billing system (EHR) and LADMH IS system and files; search records and files for data where judgment and discrimination are required in selecting or abstracting material.

• Search records and files for data where judgement and discrimination are required in selecting or abstracting material;

• Provide assistance to clinical staff; participate in group and individual support programs;

• Maintain records of all activities relating to client care and adhere to billing compliancy standard; perform other duties as assigned, etc.

THE POSITION

Tri-City looking to fill a unique opportunity for Clinical Supervisor I which oversees our Internship Program within our Wellness Center. The Clinical Supervisor I position will report to the Wellness Center Manager and will provide administrative and clinical supervision for 4-8 interns year-round. 

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Coordinate and oversee the operational activities as they pertain to the Master of Social Work (MSW) Student Internship Program;

• Develop, implement, and evaluate the field internship curriculum for 1st and 2nd year MSW interns;

• Assist with required monthly, quarterly reports, annual updates and other analysis and evaluations for assigned projects by analyzing and interpreting program data.

• Develop Wellness Center programming that is responsive, relevant and focused on promoting recovery and wellbeing for families and persons living with the impact of mental illness; including crisis intervention and special projects

• Collaborate with persons with lived experience, Tri-City communities, agencies, schools and local advocacy organizations;

• Recommend project updates to correspond with consumer and community needs, funding, and available resources.

• Other duties as assigned.

THE POSITION

Tri-City is looking to fill one vacancy for Clinical Therapist I/II within the Children’s School Partnership Program (SPT). The Clinical Therapist I/II will appeal to individuals who are passionate about working with children, adolescents, young adults and their families and may have or would like experience in a school setting.  The Clinical Therapist I/II will report to the School Partnership Clinical Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide individual, family, collateral and group therapy for children, adolescents, and youth with mental illness;
   
• Provide crisis intervention and case management as needed at the school site in Pomona, California;
   
• Conduct mental health assessments, treatment plans, provide crisis intervention as needed and complete all necessary documentation;

• Collaborate with school staff regarding student mental health needs and maintain regular contact with parents;

• Ensure that documentation is updated in Electronic Health Record (EHR) regularly;

• Screen and track school referrals, etc. & other duties as assigned.

THE POSITION

Tri-City is looking to fill a vacancy for the position of Mental Health Specialist (MHS) whom will provide individual, family, and group rehabilitative services to children, adolescents and families. The MHS will appeal to individuals who are inspired by working with an engaged community providing participant advocate and case management services to moderate to severe mentally ill children, adolescents and their families. This is a 50/50 field and office based position post COVID-19 that will report to a Clinical Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Provide crisis support and field visits; coordinate services with the team and complete necessary DMH documentation;

• Provide clients with linkage to community resources and appropriate referrals;
   
• Develop and determine appropriate referrals for continuation of care, hospital discharge planning, linkage to social services agencies, chemical dependency treatment providers;
   
• Evaluate client needs; plan, develop and implement group rehabilitation activities under the guidance of licensed, professional staff;
   
• Perform rehabilitation value and crisis counseling interventions at a level not requiring licensure as a mental health professional;
   
• Document and maintain records as required and as credentialed, include attendance records, daily visit logs, daily and/or weekly interdisciplinary notes; and perform other duties as assigned, etc.

THE POSITION

Tri-City is looking for an individual to serve as a Clinical Therapist I for the Adult Outpatient Program (AOP). The Clinical Therapist I will appeal to individuals who are inspired by challenges and opportunities presented in working with an engaged and active community with moderate to severe behavioral health clients. The Clinical Therapist will report to a Clinical Supervisor.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Will initiate and conduct individual, family and group counseling/psychotherapy sessions;

• Provide crisis intervention to mentally ill/emotionally disabled individuals, groups and families;

• Provide case management services on or offsite;

• Meet with clients for regular therapeutic interviews, guide clients in understanding of their illness and contributing personal, social and economic factors;

• Assist clients in developing realistic plans and advice clients on community resources;

• Maintain records of all activities relating to clients’ care and must adhere to Agency and service billing requirements, etc.

• Work on a multidisciplinary team to promote recovery and other duties as assigned.

THE POSITION

Tri-City Mental Health Authority (“Tri-City”) is now actively recruiting for Chief Clinical Officer.  The Chief Clinical Officer will be responsible for developing, planning, organizing, implementing, monitoring and evaluating Tri-City's Child/Family and Adult Services treatment departments. This position works closely with the Agency Medical Director to ensure there is a focus on whole-person/integrated care for all Tri-City clients. The Chief Clinical Officer is an executive management position and reports to the Executive Director.

A brief summary of additional responsibilities for this position are included, but not limited to:

• Advise and assist the Executive Director in planning and organizing other mental health programs within the Agency to supplement and enhance the clinical services in order to create a comprehensive system of care.

• Plan and organize the development of a comprehensive system of care which utilizes all of the available resources within the community, including other public and private institutions.

• Develop and implement policies and procedures for clinical operations; determine standards of treatment; evaluate the effectiveness of program services provided by the Agency; oversee mandated and discretionary quality assurance mechanisms; determine priorities of services to be provided, including program expansion, reduction, or elimination based on Agency policy and legislative mandates.

• Provide direct services to clients under appropriate scope of practice.

• Analyze and prepare recommendations on proposed legislation; interpret and disseminate local, county, State, and federal policy and regulations pertaining to mental health services; and monitor implementation and compliance of legislated regulations and standards.

• Act as liaison to other health care, community, private and public agencies concerning community service and program needs.

• Prepare all clinical services departments’ budgets; review and analyze all program budgets for inclusion in the departments’ budget; provide justifications for items to the Executive Director; review and develop recommendations on expenditure requests and budget variances.

• Participate in proposal/grant writing; determine program services standards and evaluation; and serve as program resource on grant-related matters.

• Develop and implement mandated and discretionary quality assurance monitoring procedures and other duties as assigned.

OUR AGENCY

Tri-City Mental Health Authority is a public mental health agency providing all levels of mental health services for all age ranges, age 0 to Older Adult. The Chief Clinical Officer is an Executive Team member responsible to oversee all clinical therapy programs at Tri-City, consisting of approximately 104 staff.