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Answer the Call... Become a Dispatcher with the City of Belmont Police Department!

The City of Belmont is currently recruiting for Lateral Dispatcher candidates to fill current and future openings.

$80,587.44-$97,954.56 annually (depending on experience)
 

Why Belmont?

We are a Department located in the heart of the San Francisco Peninsula and adjacent to the Silicon Valley. Our diverse team of men and women pride themselves on making a difference in the community and continuing the Department’s long standing “Tradition of Service”.

As a Dispatcher with the City of Belmont you will be a part of a team dedicated to providing community oriented law enforcement, crime prevention, public assistance and education.

The Position

Dispatchers play a vital role in the department by answering both emergency and non-emergency calls, dispatching units and providing information and assistance to the community. 

Dispatchers work twelve (12) hours shifts - with four (4) days off every other week.

Answer the Call... Become a Dispatcher with the City of Belmont Police Department!

The City of Belmont is currently recruiting for Entry-Level  candidates to fill current and future openings.

$80,587.44 Annually to Start
 

Why Belmont?

We are a Department located in the heart of the San Francisco Peninsula and adjacent to the Silicon Valley. Our diverse team of men and women pride themselves on making a difference in the community and continuing the Department’s long standing “Tradition of Service”.

As a Dispatcher with the City of Belmont you will be a part of a team dedicated to providing community oriented law enforcement, crime prevention, public assistance and education.

The Position

Dispatchers play a vital role in the department by answering both emergency and non-emergency calls, dispatching units and providing information and assistance to the community. 

Dispatchers work twelve (12) hours shifts - with four (4) days off every other week.

FILING DEADLINE: August 26, 2018

Monthly Salary: $6,073 - $8,196*

(*salary currently under review)

First Interviews: Week of September 3, 2018
Final interviews: Week of September 10, 2018

Why consider working for the City of Emeryville?

The City of Emeryville is a premier employer who values diversity and supports outside of the box thinking and innovation. Our employees are our most valuable asset and as such we provide them with training, mentorship, and career growth opportunities. The City also offers an excellent salary compensation and benefits package, including a take-home City vehicle to the incumbent.

As the Police Services (Dispatch) Manager, you will be joining a proactive, professional, public safety organization that prides itself on its interaction and support within the community. The Emeryville Police Department’s culture preserves a family atmosphere while maintaining its professional status, which strongly emphasizes a problem-solving approach. In addition to the basic services such as patrol and dispatch, the department provides special services including, traffic, bicycle, foot patrol, youth diversion, crime analysis, school resource, K9, and field evidence. Members of the Police Department pride themselves on being an organization of professionals that is well-respected by law enforcement peers and fully responsive to the public safety needs of the community. The men and women of the Police Department are committed and dedicated to making the City of Emeryville a safe environment residents and visitors.

About the Position

The City of Emeryville Police Department invites qualified applicants to apply for the position of Police Services (Dispatch) Manager.  The Police Services (Dispatch) Manager is a non-sworn supervisory position in the Communications Bureau of the Administrative Services Division of the Police Department responsible for providing first-line supervision to non-sworn employees, and managing all aspects of criminal records, data entry and warrants functions; accessing of law enforcement information networks, communications dispatch functions, as well as serving on various law enforcement/criminal justice policy committees. The 9-1-1 Dispatch Center provides a full array of public safety communications services for Police, Fire and EMS on a 24-hour, 7-day basis.

Ideal Candidate

You have:

Emergency Communications Administration and Management: Knowledge of a 24-hour emergency communications center, including familiarity with, public safety functions and concerns and of the public safety communications environment, demands, requirements, regulations, and systems; fire, police, medical call processing protocols, dispatching and emergency procedures.

Supervision: Knowledge of collaborative leadership techniques, principles and procedures to assign work, schedule, supervise, train and evaluate staff performance.

Customer Service: Knowledge of principles and processes for providing high level customer service.

Technology: Knowledge of modern information technology, telecommunications equipment, CAD systems, personal computer operating systems and software applications, particularly Windows.

Judgment and Decision Making: Use logic and reasoning to analyze, understand, and evaluate complex situations; identify strengths and weaknesses of alternate approaches or solutions to situations; exercise appropriate judgment in establishing priorities; consider relative costs and benefits of potential actions; make immediate and sound decisions; facilitate implementation while under pressure or in stressful situations with fortitude to maintain diplomacy and situational clarity.

Dispatching: Receive calls for service, both emergency and non-emergency, determine nature and priority of calls received and dispatch appropriate providers; accurately interpret maps and floor layouts.

Organization Skills: Organize and multi-task with ability to work well under pressure of deadlines and constantly changing priorities.

You possess:

• Four (4) years of progressively responsible experience in a law enforcement communications center, including experience working in a supervisory capacity.
• Equivalent to baccalaureate degree in Business or other related field OR a satisfactory equivalent combination of training and experience.

Note: Position requires a background investigation, including a psychological and medical for new hires.

REFUSE TRUCK DRIVER I

SALARY:  $3,177 to $4,470 monthly (26 pay periods annually)

FINAL FILING DATE:    We are accepting the first 100 qualified applications or closing at 5 pm, August 22, 2018; whichever occurs first.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the regular and full-time position of Refuse Truck Driver I in the Environmental Utilities Department. The normal work schedule is Monday through Friday 6:30 a.m. – 2:30 p.m. with weekends required. The list established for this recruitment may also be utilized to fill any limited term or part-time, temporary vacancies. The term length for limited term placements is not guaranteed but cannot exceed 36 months. A part-time temporary position cannot exceed 25 hours per week.

The City of Roseville promotes a no smoking atmosphere.

DEFINITION

To perform a variety of tasks in the collection of residential, commercial, and industrial solid waste refuse, including driving and operating a refuse collection truck.

DISTINGUISHING CHARACTERISTICS

This is the entry level class in the Refuse Truck Driver series.  Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks.  The Refuse Truck Driver I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level.  Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate supervision from a Refuse Supervisor, and receives technical and functional supervision from a Senior Refuse Truck Driver.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Drive a one or two-person-staffed refuse collection truck, collecting refuse along an assigned route and emptying contents of trash cans and/or collection bins.
• Operate hydraulic/mechanical controls to load, compress, and dump refuse; collect and dispose of debris on assigned route; transport refuse to/unload at appropriate landfill sites and/or sewage treatment plant.
• Assist refuse truck driver by directing movement into alleys, driveways, and other difficult locations; assist truck driver with lifting/loading contents of trash cans and other collection containers.
• Complete and post notification tags on containers/bins/dumpsters regarding contents not acceptable for refuse collection.
• Maintain assigned truck by regular cleaning and washing, including inspecting for mechanical or other operating problems; report mechanical or related problems for maintenance; perform minor maintenance as appropriate.
• Complete, maintain, and submit records related to operations and maintenance activities, including those related to time, material and equipment usage.
• Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS 

Knowledge of:

• Uses and purposes of general mechanical tools and equipment; safe work practices.

Ability to:

• Learn refuse collection techniques and to operate refuse collection vehicles and equipment.
• On a continuous basis, know and understand operations, and observe safety rules.  Intermittently analyze problem equipment; identify and locate equipment; interpret work orders; remember equipment location; and explain jobs to others.
• Intermittently, sit while studying or preparing reports; bend, squat, climb, kneel and twist when performing installation of equipment; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift or carry weight of 50 pounds or less.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• No experience is required; some general maintenance and/or construction experience is preferred.

AND

Training:

• Equivalent to the completion of the twelfth (12th) grade, GED, or higher level degree.

License or Certificate

• Possession of a valid California Class B driver’s license by date of application.

SUPPLEMENTAL QUESTIONNAIRE

Your response to question 3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
 

How many years of experience do you have performing some general maintenance and/or construction duties?

• 0-1 years
• 1-2 years
• 2-3 years
• 3-4 years
• 4+ years
   

Please describe your general maintenance or construction duties?

Do you currently possess a valid California class A or B license? If yes, please list the expiration date.

Are you willing to work weekends indefinitely?

• Yes
• No
   

Are you willing to accept a limited term assignment? The term length for limited term placements is not guaranteed but cannot exceed 36 months.

• Yes
• No

Are you willing to accept part-time, temporary work?

• Yes
• No
   

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

Pay Incentives:

Shift differential (3% Swing, 5% Nights)

P.O.S.T. Certificate Pay (3% Public Safety Dispatcher, 5% Records Supervisor)

Bilingual Pay (2.5% Conversational, 5% Full, 10% Expert)

Additional Specialty Pays:

CTO (5%), HNT (1%), CSI (1%)

THE POSITION:

The City of San Rafael Police Department is recruiting for a full-time, Lateral or Trainee Police Communications Dispatcher.  This is a specialized police civilian classification and performs all duties required to effectively dispatch police services including operating police radio communication equipment to communicate with the public and police.  Receives, interprets, and transmits information essential to the delivery of emergency and non-emergency police services.

• Monitors local emergency services radio transmissions; maintains contact and monitors status of field units; monitors the county mutual aid channel.
• Responds to emergency phone lines, including calls to and from fire department, alarm companies, and tow companies.
• Prioritizes needs of difficult callers, including hysterical victims, incoherent persons and suicidal subjects; assesses and evaluates emergency situations.
• Enters calls for service information into the CAD system, including type, location, nature and description of event; enters all field unit transmissions.
• Enters information into automated systems, including temporary warrants, missing persons,, property, stolen vehicles, domestic violence restraining orders and firearms; searches various databases and automated systems in response to information requests.
• Performs a variety of clerical duties, including photocopying, completing forms and maintaining records; receives and responds to document requests for warrants and DMV printouts.
• Operates a variety of specialized equipment related to dispatch work.
• Answers front office non-emergency lines after hours.
• Informs on-duty shift Sergeant of street activity and pending calls for service.
• May train and evaluate new employees.
• Performs related duties as required.

To be eligible for this position you must have knowledge of:

• CAD procedures
• Police dispatch radio and phone equipment
• City and Department policies and procedures
• Information technology, personal computers and related software applications
• City geography and beat structure
• Use of reference maps and code manuals
• Civil and criminal codes

• Operate a variety of police specific and general office equipment
• Accurately dispatch personnel and equipment
• Speak and think clearly in emergency situations
• Listen and ascertain relevant information quickly and accurately
• Understand and carry out complex oral and written instructions
• Deal tactfully and courteously with the public
• Classify and prioritize service requests
• Establish and maintain cooperative relationships with the public and fellow employees

• High school diploma or general education degree (GED)
• One year experience in public safety work or equivalent combination of education and experience.

SPECIAL REQUIREMENTS:

• Lateral Applicants:  Minimum one year of actual working experience in a Law Enforcement or Public Safety environment.  No written or other pre-screening required.
• Entry Level Applicants (with or without Dispatch Academy):  CritiCall (see attached overview).

LANGUAGE/MATHEMATICAL/REASONING SKILLS:

• Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively to the public and police personnel in emergency and high stress situations.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly exposed to video display and regularly works in evenings or weekends.  The employee occasionally works in inside environmental conditions.  The noise level in the work environment is usually moderate.

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application since this information will be used to determine who will be invited to participate in the next phase of the examination process.  The examination process may include any or all of the following:  application appraisal and oral board examination.  Note:  Prior to appointment, candidate must bass a pre-employment physical, background check, reference check, driving record, drug screen and fingerprinting.  To file an application, go to:  www.calopps.org.  Select “Member Agencies”. Select “San Rafael”.  For more information about the City of San Rafael, please visit our website at www.cityofsanrafael.org.

Prior to submitting your application, please complete the following steps:

• For Entry Level Police Communications candidates, you must take the CritiCall test at the South Bay Regional Training Consortium in San Jose.  These exams are held monthly.  More information can be found on their website at www.theacademy.ca.gov.  Click on the Assessment Testing tab and then locate the CritiCall Dispatch Test link.  The current fee to take the exam is $75 and this must be paid by you, the applicant.
• Once you have taken the exam and passed, then you may proceed by applying to the position.

LATERAL/PRE-SERVICE POLICE DISPATCHER I & II

I: $4,023 - $4,889 mo. + excellent benefits

II: $4,423 - $5,376 mo. + excellent benefits

(This Recruitment will establish an Eligibility List to be used to fill future vacancies)

DEFINITION: Under general and/or immediate supervision, performs a variety of duties involved in receiving incoming calls for police and emergency assistance and dispatching necessary units using radio communication equipment; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.  DISTINGUISHING CHARACTERISTICS: Dispatcher I is the entry class in the Police Dispatcher series and receives immediate supervision during the training process.  This class is generally used during the training period and is distinguished from the Dispatcher II by the performance of the more routine tasks.  Dispatcher II is the full working class and receives general supervision and will participate in the training and evaluation of new dispatch staff.  Positions in this class are normally filled from advancement from the I level, or when filled from the outside require significant Police dispatch/trainer experience and a P.O.S.T. certification.

ESSENTIAL FUNCTIONS: The incumbent must have the ability to:

• Receive emergency calls from the public requesting police or other emergency service; determine nature and location of emergency, determine priority, and dispatch emergency units as necessary and in accordance with established procedures.
• Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
• Maintain contact with all units on assignment; maintain status and location of police field units.
• Answer non-emergency and maintenance service calls for assistance.
• Perform a variety of record keeping, filing, indexing, and other general clerical work; maintain a variety of documents relating to public safety activities; prepare related reports as requested.
• Monitor alarm equipment and dispatch assistance as needed.
• Operate a variety of public safety telecommunications equipment; test and inspect equipment as required.
• Enter, update, and retrieve registration, stolen vehicles, and other information.
• Learn departmental policies and procedures for service requests.
• Learn geographic features and streets within the area served.
• Learn police codes, practices, and methods.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Effectively and courteously deal with the public.
• Work various shifts as assigned, including nights, weekends and holidays.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective cooperative working relationships with those contacted in the course of work.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

WORKING CONDITIONS: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, squatting and stooping in the performance of daily office activities.  The position also requires grasping, repetitive hand movement and finger coordination using a computer keyboard.  Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing is required when providing phone service to the public while operating and monitoring radio communication equipment.  The need to lift, drag and push file, paper and documents weighing up to 25 pounds also is required.

EXPERIENCE AND TRAINING:  Lateral and Pre-Service Dispatcher I requires equivalent to the completion of the twelfth grade, 2 years of general clerical experience, and completion of the P.O.S.T. mandated dispatcher course or successful completion of Police dispatch/training experience in a probationary period with a law enforcement agency.  Dispatcher II requires successful completion of the probationary period as a police dispatcher in a law enforcement agency, a minimum of two (2) years of full time dispatcher experience which included trainer experience, and completion of a P.O.S.T dispatcher course.  Both positions require a typing certificate indicating 45 Net WPM that must accompany the application (see attachment for typing certificate requirements) and possession of a valid CA Class “C” Driver’s License.  The incumbent must have knowledge of modern office equipment including computers and applicable software; modern office procedures, practices, and equipment; correct English usage, spelling, punctuation, and grammar.  SUPPLEMENTAL INFORMATION: Candidates must be able to pass an extensive Police Background Investigation, which includes a Pre-Employment Physical, Psychological, and Polygraph Examinations.

POLICE DISPATCHER I (ENTRY LEVEL)

$4,023 - $4,889 mo. + excellent benefits

(This Recruitment will establish an Eligibility List to be used to fill future vacancies)

DEFINITION: Under general and/or immediate supervision, performs a variety of duties involved in receiving incoming calls for police and emergency assistance and dispatching necessary units using radio communication equipment; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.

ESSENTIAL FUNCTIONS: The incumbent must have the ability to:

• Receive emergency calls from the public requesting police or other emergency service; determine nature and location of emergency, determine priority, and dispatch emergency units as necessary and in accordance with established procedures.
• Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
• Maintain contact with all units on assignment; maintain status and location of police field units.
• Answer non-emergency and maintenance service calls for assistance.
• Perform a variety of record keeping, filing, indexing, and other general clerical work; maintain a variety of documents relating to public safety activities; prepare related reports as requested.
• Monitor alarm equipment and dispatch assistance as needed.
• Operate a variety of public safety telecommunications equipment; test and inspect equipment as required.
• Enter, update, and retrieve registration, stolen vehicles, and other information.
• Learn departmental policies and procedures for service requests.
• Learn geographic features and streets within the area served.
• Learn police codes, practices, and methods.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Effectively and courteously deal with the public.
• Work various shifts as assigned, including nights, weekends and holidays.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective cooperative working relationships with those contacted in the course of work.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

WORKING CONDITIONS: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, squatting and stooping in the performance of daily office activities.  The position also requires grasping, repetitive hand movement and finger coordination using a computer keyboard.  Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing is required when providing phone service to the public while operating and monitoring radio communication equipment.  The need to lift, drag and push file, paper and documents weighing up to 25 pounds also is required.

EXPERIENCE AND TRAINING GUIDELINES: The incumbent must have knowledge of modern office equipment including computers and applicable software; modern office procedures, practices, and equipment; correct English usage, spelling, punctuation, and grammar.  EXPERIENCE:  Two (2) years of general clerical experience.  One (1) year of telephone and/or dispatch experience is desirable.  EDUCATION: Completion of the twelfth grade, or equivalent.

LICENSES/CERTIFICATIONS:  A typing certificate indicating 45 Net WPM must accompany the application (see attachment for typing certificate requirements).  Possession of a valid CA Class “C” Driver’s License.

SUPPLEMENTAL INFORMATION: Candidates must be able to pass a Police Background Investigation, Pre-employment Physical, Psychological, and Polygraph Examinations.

Please see link

A Community Service Officer for the City of Pleasant Hill is a civilian para-professional employed by the Police Department to perform a variety of tasks in the police facility and in the community.  These tasks are not hazardous and require no investigative follow up. Typical tasks and responsibilities may include:

• Assisting citizens at the police center;
• Fingerprinting citizens;
• Photography work;
• Assisting with records;
• Taking of non‑investigative reports;
• Citation verifications;
• Ordering supplies;
• Transportation, mail and court runs;
• Traffic direction;
• Assisting with evidence processing;
• Scheduling vehicle maintenance and maintaining vehicle service records;
• Part‑time dispatching;
• Answering telephones including emergency lines;
• Parking enforcement;
• Vacation house checks;
• Assisting officers in witness and/or crime scene searches;
• Assisting crime prevention unit and other duties as assigned.

A CSO will be assigned to work a 12- hour shift including nights, weekends and holidays.  

SELECTION

Typing certification of 30 wpm net (5 minute test taken within the last 12 months) must be submitted with application.  Certificates will only be accepted from a recognized business, adult school, or employment agency. Online typing test results will not be accepted. Applications received without a valid typing certificate, or not meeting the minimum words per minute (30 wpm net) will not be considered and applicants will not be contacted to correct the deficiency.  At least fifty (50) of the most highly qualified applicants meeting the minimum qualifications will be subjected to a written test tentatively scheduled for Friday, August 24, 2018. Successful candidates may be invited to appear before a qualifications appraisal board.  Oral interview is weighted 100%.  To be placed on an eligibility list, an applicant must receive a passing score of 70 or more from each panel member.

A thorough background check, as well as a physical, including a drug screen and psychological evaluation will be conducted on the top candidates prior to appointment consideration.  Failure to achieve a qualifying score on any portion of the examination process will eliminate a candidate from further consideration.

APPLICATION

Applications must be received by 5:00 p.m. on August 17, 2018. Typing certification of 30 wpm net must be submitted with application.  Completed applications are only accepted online at www.calopps.org.