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FINAL FILING DATE:  We are accepting applications until closing at 5 pm, April 9, 2020.  PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the 1,000 hour temporary and part-time position of Lifeguard in the Parks, Recreation, and Libraries Department.  This position is limited to a maximum of 1,000 hours per fiscal year.  The normal work schedule may vary from January through December, up to 25 hours per week, Sunday through Saturday or May-September, up to 40 hours per week, Sunday through Saturday.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

THE DEPARTMENT

The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.

• Take Pride - We’re proud of the services that we provide to our residents.
• Be Creative - We encourage an environment that allows for passion and innovation.
• Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
• Work As a Team -Teamwork makes us stronger, more efficient and adds value to our department.
• Make it Fun - We celebrate our co-workers, achievements and successes.

DEFINITION

To perform a variety of duties related to supervising the pool, decks and additional areas of an aquatic facility.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Maintain constant surveillance as assigned to safeguard swimmers from drowning and other accidents.
• Maintain discipline and orderly conduct among patrons and enforce all pertinent City pool rules and regulations.
• Promote and enforce water safety procedures; perform swimming rescues; render first aid and CPR as required.
• Assist in the planning, promoting and organizing of prescribed Red Cross programs and special events.
• Perform pool maintenance functions as required.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Prepare and maintain accurate and up to date records and reports.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of water safety and swimming rescue techniques.
• Principles and techniques of first aid and CPR.
• Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.

Ability to:

• On a continuous basis, know and understand operations and observe safety rules; walk; swim with proficiency and endurance; render life saving measures; interpret policies and procedures, explain operations and problem solve issues for the public and with staff.
• Intermittently set up booths, hang banners, move tables and carry supplies; lift or carry weight of 45 pounds or less.
• Prevent accidents and conduct effective rescues.
• Respond to emergency situations in a calm and effective manner; administer first aid and CPR.
• Prepare reports and course records.
• Maintain accurate and up-to-date records.
• Work outdoors in a variety of weather conditions.
• Understand and carry out written and oral directions.
• Communicate tactfully with customers.
• Communicate effectively and concisely, both orally and in writing.
• Promote and enforce safety procedures including proper use of equipment.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• None Required

Training:

• Equivalent to completion of the tenth (10th) grade or fifteen (15) years of age.

License or Certificate

• Possession of a current American Red Cross CPR/AED for the Professional Rescuer certificate by date of appointment.
• Possession of a current American Red Cross Title 22 First Aid for Public Personnel certificate by date of appointment.
• Possession of a current American Red Cross Administering Emergency Oxygen certificate by date of appointment.
• Possession of a current American Red Cross Lifeguard Training certificate by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. If hired by the City of Roseville, would you prefer to work year-round (January-December, up to 25 hours per week) or seasonally (May-September, up to 40 hours per week)?
2. Have you completed the tenth (10th) grade or are you fifteen (15) years of age?

• Yes
• No

3. If hired by the City of Roseville, you must be able to attend the following pre-season mandatory trainings.  Can you attend all trainings listed?

• Saturday, May 16 9am-12pm
• Saturday, May 16 1pm-5pm
• Saturday, May 23 8:30am-12pm
• Saturday, May 23 2pm-5pm
• Saturday, May 30 10am-12pm
• Saturday, May 30 1:30pm-3:30pm

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications. Qualifying applicants may be contacted by the Department to interview.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

The City of Burlingame is accepting applications for the position of Library Assistant I/II 

This application is for non-benefited, part-time employment only. The candidate will fill staffing vacancies as needed and will be required to work days, evenings, weekends and/or holidays. Schedule may vary and incumbent must be available to work flexible hours.

Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization.

We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories:

• Colleagues
• Community
• Location
• The Work
• The Benefits

Browse the Burlingame Welcome Brochure for more information about why employees love  working here or view our City of Burlingame is a Great Place to Work Video: 

Welcome Brochure 

City of Burlingame is a Great Place to Work Video

The Department is recruiting for part-time, unbenefited Lifeguard and Instructor Lifeguard positions in the Recreation and Neighborhood Services Division (RNS) for the summer seasonal Citywide Aquatics programming.

These positions may be required to work variable shifts between the hours of 6:00 AM – 8:00 PM, Monday – Saturday during the dates of June 15, 2020 – August 22, 2020. Additionally, a MANDATORY training for both Lifeguard and Instructor Lifeguard positions will take place starting the week of June 8, 2020 – June 12, 2020 from 8:00 AM – 5:00 PM. These positions are part-time, unbenefited with a limit of less than 20 hours per week or less than 1,040 hours per year. There is no guarantee of hours or longevity.

Note: Candidates are not required to possess the Lifeguard Training certificate at the time of completing the application or to interview for the position. If selected for the position of Lifeguard, the Citywide Aquatics program will be offering Lifeguard Training certification classes, if needed. If selected for the position of Instructor Lifeguard, the Citywide Aquatics program will be offering Lifeguard Training and American Red Cross Water Safety Instructor's (WSI) certification classes, if needed.

 
Lifeguard:

Lifeguards supervise the conduct of swimmers to maintain safety in the swimming pool. Lifeguards also enforce swimming pool rules and may participate in swim instruction programs; observe swimmers in swimming pools; provide warnings to those who violate the safety rules of the pool and expelling them, if necessary, because of willful disobedience of the rules; rescues swimmers who are in distress; and administers artificial respiration when necessary according to the prescribed method. Lifeguards may also train and direct the work of lower level workers as assigned and participate in pool maintenance. Possession of a current American Red Cross Lifeguard Training’s Authorization Certificate is REQUIRED for the position of Lifeguard.

 
Instructor Lifeguard:

In addition to the duties identified for Lifeguards, Instructor Lifeguards also organize and conduct swimming instruction classes for beginners, intermediate, or advanced swimmers at a swimming pool. Duties will include teaching swimming to children, adult individuals, and groups. Instructor Lifeguards may officiate at competitive swim meets. Instructor Lifeguards must also be able to instruct in the techniques of swimming and lifesaving. Possession of a current American Red Cross Water Safety Instructor’s Authorization Certificate (WSI) is REQUIRED for the position of Instructor Lifeguard. 

Lifeguard and Instructor Lifeguards may be placed at any of the City pools. Currently, the City of San José owns six pools at the following locations:

 
Alviso Pool
Wilson Way, San José, CA 95134
 
Biebrach Pool

West Virginia St. & Delmas Ave., San José, CA 95125

Camden Community Center
3369 Union Ave., San José, CA 95124
 

Fair Swim Center

1350 Bacchus Dr., San José, CA 95124

Mayfair Community Center
2039 Kammerer Ave., San José, CA 95116

 
Rotary Ryland Pool

421 North First St., San José, CA 95112

 
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Cascade Opportunity

The Department is recruiting for part-time, unbenefited Assistant Swimming Pool Manager and Swimming Pool Manager positions in the Recreation and Neighborhood Services Division (RNS) for the summer seasonal Citywide Aquatics programming.

These positions may be required to work mornings, evenings, and weekend hours during the dates of May 26, 2020 – August 22, 2020 in accordance with the assigned pool location. If selected for the position, these hours and dates will be MANADATORY as part of the candidate's work schedule. These positions are part-time, unbenefited with a limit of less than 20 hours per week or less than 1,040 hours per year. There is no guarantee of hours or longevity.

Note: Candidates are not required to possess the Lifeguard Training and American Red Cross Water Safety Instructor's (WSI) certificate at the time of completing the application or to interview for the position. If selected for the position, the Citywide Aquatics program will be offering Lifeguard Training and American Red Cross Water Safety Instructor's (WSI) certification classes, if needed.

To learn more about the Cascade Opportunity, please visit City of San José Human Resources Employment website at: http://www.sjcity.net/DocumentCenter/View/19917

 
Assistant Swimming Pool Manager:
 

The Assistant Swimming Pool Manager participates with the Swimming Pool Manager in the management and supervision at a City operated swimming pool facility and performs related work as required. This position may be required to supervise other pool personnel in the absence of the Swimming Pool Manager and may perform lifeguard activities and instruct in all categories of swimming classes.

Responsibilities for this position include, but may not be limited to:

• Assisting the Swimming Pool Manager in the planning, organizing and direction of recreational swimming and swim instruction programs.
• Participating in the supervision of lifeguards and other pool personnel.
• Participating in the in-service training program for all personnel covering policies and procedures of the City and safety responsibilities of the pool operation.
• Performing the duties of a lifeguard whenever necessary.
• Participating in the management of a swimming pool facility, including the establishment of necessary procedures for the collection of fees, preparing attendance reports, accident reports, and other routine financial reports on a regular basis.
• Preparing work schedules and assignments as delegated by the Swimming Pool Manager.

Swimming Pool Manager:

The Swimming Pool Manager position is responsible for planning, organizing, directing and supervising swimming and swim instruction programs at a City operated swimming pool facility.

Responsibilities for this position include, but may not be limited to:

• Enforcing policies and procedures, which ensure efficient and effective operation of pool facilities, including personnel management and training.
• Collecting attendance fees and completing attendance, accident, and accounting reports.
• Supervising health and safety factors of the pool, including first aid.
• Programming and scheduling events at the pool.
• Scheduling and supervising the work of lifeguards and other pool personnel.
• Maintaining personnel records and preparing necessary reports of time worked, assignments, and personnel requirements.
• Assisting with janitorial duties, limited pool maintenance, including daily chemical analysis/testing, pool cleaning, cleaning of bathrooms as needed.
• Supervising in-service training for all personnel, including pre-season meetings of all personnel covering policies and procedures of the City, and safety responsibilities. 
• Attend meetings and trainings as required.

Swimming Pool Managers and Assistant Swimming Pool Managers may be placed at any of the City pools. Currently, the City of San José owns six pools at the following locations:

 
Alviso Pool
Wilson Way, San José, CA 95134
 
Biebrach Pool

West Virginia St. & Delmas Ave., San José, CA 95125

Camden Community Center
3369 Union Ave., San José, CA 95124
 

Fair Swim Center

1350 Bacchus Dr., San José, CA 95124

Mayfair Community Center
2039 Kammerer Ave., San José, CA 95116

 
Rotary Ryland Pool

421 North First St., San José, CA 95112

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The San José Public Library System has numerous libraries throughout the City. We hire Library Pages for each of these locations, and for our Library Page Substitute Pool.  Library Pages selected for specific locations are normally scheduled to work approximately an average of 16 hours per week, on a year round regular basis. Library Pages selected for our Substitute Pool are scheduled to work at various locations as needed. The days and hours assigned will vary depending on which location you are assigned to and the scheduling needs of that branch/unit.  Most Library Pages will be required to work some evenings and weekends. 

Library Pages are responsible for providing direct customer service, filing materials on the shelves quickly and accurately so that customers can locate the items easily, providing assistance at the customer service desk, assisting in maintaining an orderly and welcoming environment by monitoring the facility, answering questions from customers in person or over the phone, explaining library policies and procedures, conducting basic searches on library catalogues, checking materials in/out, helping customers register for a borrower's card, collecting fines, interacting with and working well with other team members. 

These positions require pushing or pulling carts loaded with materials; packing, unpacking and transporting shipment boxes; reaching, bending, and stooping to put materials on low and high shelves; actively moving for several hours at a time, retrieving items from deep bins, and standing for periods of time. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

LIFEGUARDS AND SWIM INSTRUCTORS

The City of San Rafael is now accepting applications for lifeguards and swim instructors to work at the Terra Linda Community Center and Pool and the Hamilton Pool.  Come experience a summer full of sun, teamwork and community!  These positions are seasonal and part-time (hours will vary).  Pool season is from the end of February through the end of September.  

Qualificiations:

• Excellent customer service skills - in person and over the phone
• Professional demeanor - punctuality, shift consistency, clean uniform
• Honesty, integrity, and a desire to be an active member of the team
• Friendly with a positive attitude
• Must be able to work a flexible schedule (including weekends and weekdays and some holidays)
• Must be able to work outside in ALL weather conditions (rain, sun, hot weather, cold weather, early morning)

Experience Required:

Lifeguard:

• Must have current certification in American Red Cross CPR and AED for the Lifeguard, Standard First Aid and Lifeguard Training.
• If you are not yet certified but are enrolled, or planning to enroll in a Lifeguard Training Class, you may apply and be hired upon the contingency that you pass your class.

Senior Lifeguard :

• Must have current certification in American Red Cross CPR and AED for the Lifeguard, Standard First Aid and Lifeguard Training.  Lifeguard Instructor and Water Safety Instructor are highly preferred.
• Senior Lifeguards are responsible for directly assisting the Pool Manager and Recreation Supervisor and helping with training, customer service, staff management, swim lesson coordination and other general duties.

Swim Instructors:

• Must have current certification in American Red Cross CPR and AED for the Lifeguard, Standard First Aid and Lifeguard Training.
• American Red Cross Water Safety Instructor and experience is highly desired but not required.  Must be able to teach group and private swimming lessons.  Training can be provided.

To submit your application, follow this link: https://www.calopps.org/san-rafael/job-19967455 

For more information, please call (415) 485-3344 or email:         

       tiffany.haley@cityofsanrafael.org

debbie.younkin@cityofsanrafael.org  

The City of Burlingame is accepting applications for the position of  On-Call Library Aide I/II 

This application is for non-benefited, part-time employment only. The candidate will fill staffing vacancies as needed and will be required to work days, evenings, weekends and/or holidays. Schedule may vary and incumbent must be available to work flexible hours.

Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization.

We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories:

• Colleagues
• Community
• Location
• The Work
• The Benefits

Browse the Burlingame Welcome Brochure for more information about why employees love  working here or view our City of Burlingame is a Great Place to Work Video: 

Welcome Brochure 

City of Burlingame is a Great Place to Work Video

JOB TYPE

Part-Time, Temporary/Seasonal

THE POSITION

The City of Dublin is seeking a temporary, part-time Program Specialist in the Economic Development Division of the City Manager’s Office to provide a variety of support for the City’s Census 2020 outreach efforts through approximately May 2020. Specific focus areas will include communications, community outreach and local government administration. The Program Specialist will interact with members of the public and may make internal and public presentations.  The Program Specialist can expect to learn valuable professional skills such as communication methods, community organizing, project management, organization, event planning and others.  The ideal candidate will be a collaborative thinker and excellent communicator who can maintain effective relationships with co-workers, community groups and members of the public from diverse backgrounds.

There may be several evening obligations, such as attending weekly Farmers’ Markets or other community events.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The following duties are normal for this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Under supervision, assists with planning, coordinating and implementing meetings, events and other outreach opportunities.
• Under supervision, perform routine research and statistical analyses as requested such as compiling and maintaining information as it relates to demographic data, business data, community groups, places of worship, ethnic grocery stores, English as a Second Language (ESL) classes and other avenues to connect with Hard-to-Count populations.
• Successfully complete Census Ambassador Training.
• Engage with community members (in person, over the phone and in writing) to provide timely and accurate information about the Census.
• Host informational tables at Senior Center, City Hall lobby, Farmers’ Market, etc.
• If requested, support the Questionnaire Assistance Center (“QAC”) at Dublin Library.
• Compile and track inventory of materials.
• Assist in the preparation of letters, reports, manuals, publications and miscellaneous public information literature.
• Help to compile and track Census outreach efforts and assist in the preparation of reports on the project.
• Assist with administrative tasks including editing project webpages and the maintenance of records, files and other data.

• Participate in calls/meetings with external agencies and other partners.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.

Sonoma County Library

Announces an Employment Opportunity

LIBRARIAN I or II, ADULT SERVICES – NORTHWEST LIBRARY

40 HOURS PER WEEK – FULL TIME

We are seeking a customer service driven library professional with excellent communication skills for our full-time Adult Services Librarian position at the Northwest Regional Library. The ideal candidate will have strong outreach, technical, and training skills and be willing to work in a sometimes fast paced and often vibrant “all ages” environment. Share your talents and abilities while utilizing your librarian skills for community partnerships, basic to advanced computer training and downloadable Audio and eBook device help for the public. Spanish Bilingual Skills Preferred-Please complete the required supplemental questionnaire.

THE POSITION:

Please see the attached job specifications for full details about this position.

Under general supervision, this full-time, benefitted position provides excellent customer service while performing a variety of professional adult library services, including reference, reader’s advisory, collection development, event planning, outreach, digital literacy training for the public, and performs related work as assigned.

TYPICAL TASKS include, but are not limited to:

•     Provides general reference and reader’s advisory services
•      Explains library policies and procedures to patrons and staff
•      Assists, advises and instructs patrons on the use of library materials and equipment, including automated catalogs, the Internet, various software, eBooks and audio book reading and listening devices and digital literacy in general
•      Conducts reference searches using a variety of database, online, and other search techniques
•      Helps to maintain and select the addition of books, reference materials, CD’s, DVD’s, electronic media, and other library materials
•      Assists at the Circulation Desk when needed.
•      Assists in and/or directs the preparation of exhibits and the organization and presentation of a variety of programs and events, as well as forming community partnerships for co-events
•      Leads book discussion groups
•      Promotes the Library out in the community, at schools, and events, and provides written outreach through community publications as well as press releases and other promotions; may represent the Library in meetings with the community or special interest groups
•      Helps to maintain social media connectivity to the library public.
•      Works collaboratively with staff, the community and special interest groups.
•      The Librarian II performs all of these tasks but at a more difficult, higher level. May serve as
• Person-in-Charge when Branch Manager is absent.

MINIMUM QUALIFICATIONS:

Education and Experience: Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university. The Librarian II requires two years of appropriate professional experience working as a professional librarian, preferably in a public library. Must have a valid California driver’s license. Spanish bilingual skills preferred.

SALARY RANGES:            Librarian I -   $30.85/hour to $38.52/hour

                                           Librarian II - $32.40/hour to $40.46/hour

CLOSING DATE:                5:00 pm, Wednesday, February 12, 2020

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

Current Sonoma County Library Employees:  Please review the MOU, amended Article 10.5 regarding Part-time Employee Benefits to see how changing your status from full-time to part-time as a result of accepting a part-time position will impact your benefit premium costs for health, dental, and vision plans.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

    OCTOBER 2015

                FLSA: EXEMPT

LIBRARIAN I

                                                                    Represented

Under direct to general supervision, provides excellent customer service, performs a variety of professional Library services in assigned areas such as adult services, children’s services, youth services, and outreach programs; provides technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development, and/or original cataloging; assists with the identification of current community needs and the projection of future needs; and performs related work as required.

Receives direct to general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  May provide technical direction and training to technical and paraprofessional staff and volunteers.

Class Characteristics

This is the entry-level class in the professional Librarian series and is designed to provide incumbents with the experience and training necessary to plan, organize, and provide library program services at the journey level with a minimum of supervision.  Work may involve assignments in any library service area that requires the application of fundamental library science principles and practices including children’s services, young adult services, adult services, reference, collection development, or cataloging.  Assignments are typically limited in scope and within the design and procedural framework established by higher-level employees.  As knowledge and experience are gained, the work becomes broader in scope; assignments are more varied, and are performed with more independence.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  This class is distinguished from Library Associate in that it has greater responsibilities requiring a broader scope and depth of technical knowledge and professional training.  The class is further distinguished from Librarian II in that the latter is the full journey professional level, capable of performing the full range of assigned functions with considerable independence and judgment.  The Librarian I may promote to Librarian II after gaining sufficient experience to perform competently at the full journey level.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Provides assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources; assists with digital downloads.
• Answers readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Participates in collection management of multi-media resources for an assigned area of the Library; reviews and analyzes collection use; recommends books and materials for purchase based on patron needs and attention to the variety of ages, abilities, education, interests, cultures, and socioeconomic backgrounds.
• Performs outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Reviews new publications and collection materials and selects materials and resources for acquisition or disposition as appropriate.
• Participates in the preparation of exhibits and the organization and presentation of a variety of programs for library patrons.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs as appropriate. 
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

competencies

Knowledge of:

• Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.
• Techniques and practices of adult, young adult, and children’s services, including provision of reader’s advisory services, and juvenile literature and program presentation.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices and techniques of public relations, community outreach, and service promotion.
• Principles, practices, and techniques of creating, organizing, and presenting a variety of programs for library patrons.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.
• Library services and available resources.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Ability to:

• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and participate in collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

May be required to work flexible schedules including evenings and weekends.

     OCTOBER 2015

                FLSA: EXEMPT

LIBRARIAN II

                                                      Represented

Definition

Under general supervision, provides excellent customer service, performs a variety of professional Library duties in assigned areas such as adult services, children’s services, youth services, and outreach programs; provides technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development, and/or original cataloging; assists with the identification of current community needs and the projection of future needs; and performs related work as required.

Receives general supervision from a Division Manager, Central Branch Manager, Branch Manager, or other management staff.  May provide technical direction and training to technical and paraprofessional staff and volunteers, and less experienced librarians.

Class Characteristics

This is the journey-level class in the professional Librarian series that functions as a specialist in a major program area such as children’s, young adult, adult, or cataloging, although incumbents may be temporarily assigned to other than the primary assignment as needs require. The Librarian I may promote to Librarian II after gaining sufficient experience to perform competently at the full journey level.  Appointment to Librarian II requires that the employee possess sufficient experience to perform competently at the full journey level.  Incumbents are expected to function independently with programs, projects, or technical assignments, provide training to other staff and volunteers, and lead projects and programs within their area of specialty.  Work may involve assignments in any library service area that requires the application of fundamental library science principles and practices, including children’s services, young adult services, adult services, reference, collection development, or cataloging.  Assignments may include responsibility for piece of a major countywide function.  Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the program or service area to which assigned.  Incumbents may serve as “Person-in-Charge” for assigned shifts.  The Librarian II is distinguished from Librarian III by the latter’s greater complexity of assignments, responsibilities that span multiple Library service areas, overall administration of a highly specialized and unique countywide function, the expectation to work with a greater amount of independence, exercising judgment and initiative, and the provision of supervision to support, technical, and paraprofessional staff and volunteers, as well as, part-time professional Librarians.    

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Develops, implements, and evaluates services and programs in a designated area such as adult services, children’s services, young adult services, and outreach.
• Provides difficult and extensive assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources, including automated catalogs and Internet software; assists with digital downloads.
• Answers routine to complex readers’ advisory and general reference questions from telephone, webpage and in-person queries by accessing a variety of print and non-print resources, including electronic resources.
• Participates in collection development and management of multi-media resources for an assigned area of the Library; reviews and analyzes collection use; recommends books, reference materials, audiovisual materials, electronic media, Internet resources and other library materials for purchase based on patron needs and attention to the variety of ages, abilities, education, interests, cultures, and socioeconomic backgrounds; may select books for a countywide collection; may manage collection budgets on a local or countywide basis.
• Recommends acquisition of equipment and policy and procedure revisions to improve patron service and efficiency in assigned program areas including adult, young adult, children, website services, or cataloging.
• Provides outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.
• Organizes, maintains, and catalogs/indexes a variety of print and digital materials, including government documents, maps, and pamphlets.
• Performs original cataloging of print and non-print materials; maintains and updates catalog files.
• Reviews new publications and collection materials and selects materials and resources for acquisition or disposition as appropriate.
• Participates in meetings, committees, or projects intended to enhance services or promote consistent policies and procedures across the department.
• Enforces rules related to library patronage and borrower policies.
• Responds to suggestions, requests, or concerns from library users or community members.
• Participates in meetings and continuing education programs as appropriate. 
• Represents the library in meetings with the community or special interest groups.
• Participates in library meetings related to assigned area.
• If assigned as an adult, young adult, or children’s librarian, directs the preparation of exhibits, organizes and presents programs, selects and recommends books and other materials including electronic media or online resources suitable for those being served, and provides reference services using a variety of media.
• If assigned as a cataloger oversees copy cataloging and creates original cataloging records, coordinates procedures for adding and deleting items with branch staff, maintains library standards for bibliographic records, upgrades catalog records as needed, and interprets cataloging policies to staff.
• May translate library materials from English into another language. 
• May plan and direct the work of non-librarian staff or volunteers.
• Compiles library activity reports and statistics.
• May participate in circulation functions at a public service desk as needed.
• Performs other duties as assigned.

COMPETENCIES

Knowledge of:

• Principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services.
• Techniques and practices of adult, young adult, and children’s services, including provision of reader’s advisory services, and juvenile literature and program presentation.
• Principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials.
• Principles, practices, and techniques of public relations, community outreach, and service promotion.
• Principles, practices, and techniques of creating, organizing, and presenting a variety of programs for library patrons.
• Principles and techniques used in bibliographic research.
• General library materials selection, de-selection, and weeding standards.  
• Library services and available resources.
• Techniques for promoting and publicizing library services, programs, and events.
• Recent technological, professional, and societal developments, current literature, and sources of information related to library services.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Record keeping principles and procedures.
• Modern office practices and technology, including personal computer hardware and software applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the Library in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, local municipalities, and Library staff.

Ability to:

• Perform professional library tasks as assigned including reference, readers’ advisory, program and service development, collection development, and cataloging.
• Create, organize, and/or present appropriate programs for target age group.
• Advise patrons on reference sources and methods,
• Perform detailed reference searches using online, print and other methods.
• Provide reader’s advisory services and referrals to patrons of various age groups.
• Instruct patrons and staff in the use of catalogs and reference tools.
• Identify the needs of the public and assist with collection development by evaluating and recommending materials for acquisition.
• Explain policies and procedures to patrons and staff.
• Use initiative and independent judgment within established procedural guidelines.
• Organize own work and set priorities.
• Maintain accurate records and files.
• Prepare clear and concise reports and other written materials.
• Use computer and other technology, including software, hardware, and the Internet sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies.
• React tactfully and diplomatically during interactions with staff, the public, community groups while appropriately adhering to and enforcing sound library policies, procedures, and practices.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Qualifications

Education and Experience:

Master of Library and Information Science (MLIS), Master of Library Science (MLS), or Master of Science in Library Science (MSLS) degree from an accredited college or university; two (2) years of experience as a professional librarian.

Licenses and Certifications:

Must possess and maintain a valid California Class C Driver License.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone; and the ability to operate a motor vehicle in order to travel to various branches, meeting sites, educational institutions, and community events.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  May push and pull carts and shelving units weighing up to fifty (50) pounds.  Positions in this classification occasionally shelve books and lift and carry reports, records, and materials that typically weigh less than twenty-five (25) pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.

Sonoma County Library

Announces an Employment Opportunity

LIBRARY SPECIALIST – SONOMA VALLEY

40 HOURS PER WEEK – FULL TIME

We have a full-time opening at the Sonoma Valley Regional Library. The position will perform routine library work and provide excellent customer service to our patrons. Spanish Bilingual Skills Preferred. Scheduled hours are currently Tuesday through Saturday 9 am-6 pm; hours may also include one evening per week, and may alternate between a Monday-Friday and Tuesday-Saturday schedules every several months.  Please fill out Supplemental Questionnaire.

 THE POSITION:

Please see the attached job specifications for full details about this position.

TYPICAL DUTIES include, but are not limited to:

• Uses a computer to enter and retrieve information, locate library materials, and charge and discharge materials.
• Registers patrons, enters patron information into library database, and issues new and replacement library cards; updates patron records and accounts.
• Answers patron questions about library accounts; resolves patron account issues and circulation problems such as partial returns, claims returned, and damaged and lost items
• Informs patron of and advises patrons on library policies, procedures, operations and services in person and over the telephone; interprets circulation policies and procedures to the public
• Demonstrates and provides basic assistance in using library technology equipment including self-service checkout machines, public computers, copy machines and microfilm readers; refers more technically advanced questions and demonstrations to appropriate staff
• Provides assistance to patrons by answering basic questions about the location of general sections of the library collection; refers patrons to the appropriate library staff, desks and departments
• May provide basic reference (i.e. informational and directional) in person or on the telephone using the online catalog, library databases, and other immediately available resources to assist in the location of specific items
• Carries out hold list responsibilities, fills hold requests; searches shelves for holds, scans items into the automated computer system and prints hold slips; maintains hold shelves.
• Carries out other responsibilities pertinent to computer generated reports and searches, including searches for trace, missing and lost items.

MINIMUM QUALIFICATIONS: Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience.  Spanish Bilingual skills preferred.

 DESIRED SKILLS AND ABILITIES:

• Ability to remain tactful when working with the public 
• Close attention to detail
• Ability to work independently while following established procedures
• Bilingual skills in Spanish preferred

WORKING CONDITIONS:

Incumbent will perform repetitive arm/hand movements using a keyboard and mouse, and will grasp/handle materials that weigh up to and occasionally more than 25 pounds. Incumbent will push wheeled carts weighing up to or occasionally more than 100 pounds.

SALARY RANGE:               $23.51/hour to $29.37/hour plus benefits

CLOSING DATE:                5:00 pm, Tuesday, February 11, 2020

APPLICATION PROCESS:  Please go to https://www.calopps.org/sonoma-county-library to apply.  Applications must be complete and submitted by the final filing date in order to be considered.  Incomplete and/or inaccurate applications may result in disqualification from the recruitment process. Resumes will not substitute for a completed application. Please attach transcript document(s).

The application process may contain one or more of the following steps: a supplemental application, written test(s), skills assessment(s), and/or oral examination(s). 

REQUEST FOR ACCOMMODATION: Sonoma County Library will make reasonable accommodations in the recruitment process to accommodate applicants with disabilities. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at (707) 545-0831 extension 1591 or dkatzung@sonomalibrary.org as soon as possible to make arrangements for your accommodation. Requesting accommodations at least 3 working/business days before the scheduled event will help to ensure availability. For further information regarding disability accommodations provided by the Library and related matters, see the Library’s website at https://sonomalibrary.org/accessibility.

EMPLOYMENT INFORMATION:

Employment offers will be contingent upon a successful pre-employment verification/criminal records clearance. Having a criminal record will not necessarily disqualify an applicant from employment.

Current Sonoma County Library Employees:  Please review the MOU, amended Article 10.5 regarding Part-time Employee Benefits to see how changing your status from full-time to part-time as a result of accepting a part-time position will impact your benefit premium costs for health, dental, and vision plans.

The list established from this recruitment may be used to fill future positions as they occur during the active status of the list.

The Sonoma County Library is an Equal Opportunity Employer

LIBRARY SPECIALIST

Represented

Definition

Provides excellent customer service, performs a variety of clerical and technical library work related to materials support, circulation activities, and direct customer service within the Public Services Division; performs basic activities in acquisitions and processing, cataloging, and/or inter-library loan within the Collection Services Division according to defined procedures; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

This class works under general supervision, by a Supervising Library Specialist, Branch Manager, or other Librarian classification, wherein the assigned duties require the exercise of judgment or choice among pre-established actions, sometimes without clear precedents, but with concern for the consequences of the action. The employee may or may not work in close proximity to his/her supervisor. At the Public Services level, the employee may provide branch specific assistance to volunteers, Library Aides, and other inexperienced staff. At the Collection Services level, the employee may provide work direction and assistance to volunteers, Library Aides and other inexperienced staff in specific area of function.

Class Characteristics          

This is the journey-level materials support and customer service class in the clerical and technical library support series, assigned responsibility for the full range of circulation or collection services activities, including direct patron support and routine ordering, receiving, cataloging, and processing tasks.  Incumbents advise patrons of library policies, procedures, and services, resolve customer issues within established policies, and provide basic technological and reference support to customers.  Responsibilities also include assisting and training patrons on self-service equipment, answering routine directional and informational questions, and referring the more difficult technical or involved questions to appropriate paraprofessional or professional library staff. 

At this level, incumbents work independently within identified parameters and resolve problems of diverse scope where analysis requires evaluation of identifiable factors.  Maintaining confidentiality and security of patron accounts is an important part of the position.  Performance expectations include the application of broad job knowledge in performance of the full range of responsibilities within the classification.  This classification also performs shelving work and incumbents may provide general administrative and clerical support as needed.

Examples of typical JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

All Assigned Areas:

• Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.
• Performs other duties as assigned.

Public Services Assignments:

• Uses a computer to enter and retrieve information, locate library materials, and charge and discharge materials.
• Registers patrons, enters patron information into library database, and issues new and replacement library cards; updates patron records and accounts.
• Answers patron questions about library accounts; resolves patron account issues and circulation problems such as partial returns, claims returned, and damaged and lost items
• Informs patron of and advises patrons on library policies, procedures, operations and services in person and over the telephone; interprets circulation policies and procedures to the public
• Demonstrates and provides basic assistance in using library technology equipment including self-service checkout machines, public computers, copy machines and microfilm readers; refers more technically advanced questions and demonstrations to appropriate staff
• Provides assistance to patrons by answering basic questions about the location of general sections of the library collection; refers patrons to the appropriate library staff, desks and departments
• May provide basic reference (i.e. informational and directional) in person or on the telephone using the online catalog, library databases, and other immediately available resources to assist in the location of specific items
• Levies and collects fines and payments for lost, damaged and overdue materials; may waive fines and fees to a certain amount, and refers fine waiver questions and requests for larger amounts to a supervisor or manager.
• Carries out hold list responsibilities, fills hold requests; searches shelves for holds, scans items into the automated computer system and prints hold slips; maintains hold shelves.
• Carries out other responsibilities pertinent to computer generated reports and searches, including searches for trace, missing and lost items.
• Balances cash drawers and vending machine monies, and prepares deposits for the Budget and Finance Department.
• Retrieves, gathers, checks in, and organizes, sorts, routes and shelves materials
• May collect, receive, and process returned materials using a sorting machine.
• Ensures library material is in proper order and appearance (e.g. shelf facing).
• Sorts book and media delivered from other locations according to their branch stickers or patron hold/request slips; prepares materials for delivery to other branches and library systems.
• Keeps library premises clean and in good order, collects loose books and materials, and performs item counting and sorting.
• Keeps magazines, periodicals, newspapers, telephone books, and other materials current and available for the public
• Refers more professionally advanced reference questions to appropriate library staff.
• Searches for and corrects sorting errors on bookshelves; relocates library materials as required
• Notifies management and/or security of issues related to public and/or safety.
• Cleans, mends, and repairs library materials according to effective conservation techniques within branch parameters; replaces bar codes, radio-frequency identification (RFID) tags and other identification as necessary.
• Orders supplies, distributes mail and prepares outgoing mail.
• May perform minor and routine maintenance on copy machines or computers.
• Maintains and processes various files, records, and reports; may perform other clerical and general office support tasks.

Collection Services Assignments – All:

• Uses a computer and the Integrated Library System (ILS) to enter and retrieve information, record statistics, perform basic circulation functions, to locate library materials and/or to route processed materials to appropriate branches.
• Applies and encodes radio-frequency identification (RFID) tags.
• Accurately prints and applies bibliographic labels and spine labels.

• Processes new and current books, materials, periodicals, and gifts.
• Prepares materials for placement into circulation by covering books, applying appropriate labels, stickers, and other identifying materials.
• May be assigned to staff the Reception Desk at Library Headquarters; greets and directs visitors, monitors the public entrance of Headquarters; answers and transfers incoming phone calls to administration.

Acquisitions Assignments:

• Places orders for new books and materials in all formats; creates purchase orders in the Integrated Library System (ILS); receives and enters invoices into ILS; files invoices.
• Receives and organizes shipments of library materials; opens boxes and unpacks contents; verifies that contents of shipment match packing slip; inspects condition of materials.
• Communicates with external vendors; reports shortages, damaged items and other discrepancies to the appropriate vendor.
• Places orders for departmental supplies; distributes supplies to vendors and branches as needed.
• Manages Book Club inventory for the system; compiles annual calendar of book discussion group meetings; distributes books to branches.
• Oversees inventory, distribution to branches, and restocking of community resources.
• Opens, organizes and date stamps magazines, newspapers and microfilm received in the mail; review periodicals for damage and requests replacement issues from vendor; checks in periodical issues in the ILS; prints and applies periodical labels and barcodes; makes changes to serial control records and prediction patterns as needed; distributes periodicals to branches.

Cataloging Assignments:

• Accurately performs copy cataloging; searches for and verifies the correct catalog entry; edits catalog records according to local procedures; verifies call numbers according to established standards and guidelines.
• Reviews vendor-provided MARC records for accuracy; makes corrections as needed; maintains accurate bibliographic records and call numbers.
• Sorts and distributes incoming materials to the appropriate department.
• Prepares material from special collections for mending, binding, archival housing, and processing based on current standards and techniques for preservation and conservation; operates bindery machine.
• Monitors Cataloging email account for change requests, corrections, inquiries, and potential projects; makes changes and corrections; updates information when making reassignments and changes in the ILS; interfaces with all branches and levels of staff regarding cataloging changes.
• Participates and assists with one-time special projects such as retrospective call number changes, relabeling projects, and preparing, linking and uploading records for digital collections.

Interlibrary Loan Assignments:

• Processes incoming and outgoing Interlibrary Loan material.
• Receives and opens Interlibrary Loan materials from other library systems in the mail; processes for distribution to branches.
• Processes returns of Interlibrary Loan material from branches and from other library systems
• Processes and packages library materials to mail to other library systems.
• Sorts mail; distributes mail; uses postage machine to print postage and prepare outgoing mail.

Qualifications

Knowledge of:

      Core library operating principles, including confidentiality of customer information, freedom of information, and intellectual freedom.

• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and Library staff.

• Alphabetic and numeric systems for classifying and organizing library materials.
• Standard library practices and procedures including circulation.
• Applications of automated library systems.
• Principles, practices, and techniques of effectively dealing with the public and public relations.

• Library classification, cataloging, and bibliographic terminology.

• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.

• Basic record keeping principles and procedures.
• Basic principles and practices of data collection and report preparation.
• Basic arithmetic principles and cash handling.
• Modern office practices, methods and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Basic training principles.

Ability to:

• Maintain accurate logs, records, and basic written records of work performed.
• Inspect the work of staff and volunteers; maintain established quality control standards; train staff in proper work procedures within defined guidelines.
• Identify and implement effective course of action to complete assigned work.

• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.

• Operate modern office equipment including computer equipment and specialized library services software applications programs.

• Organize own work, set priorities, and meet critical time deadlines.

• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Equivalent to the completion of the twelfth (12th) grade and two (2) years of library, customer service, clerical or office support work experience.  An Associate’s degree, or higher, from an accredited college or university can substitute for the required experience. 

Licenses and Certifications:

None.

Physical Demands

Must possess mobility to work in a standard office and library setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone.  This classification primarily works indoors and requires movement between work areas.  Finger dexterity is needed to access, enter, and retrieve materials and data using a computer keyboard or calculator and to operate standard office equipment.  Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials.  Employees may be required to either sit or stand for prolonged periods of time.  Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing an average of 20 pounds, and up to 50 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.

Environmental Elements

Employees primarily work in an office/library environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.  Employees in assignments providing direct assistance to the public can expect to have rare, occasional, or frequent interaction with abrasive, disruptive, and/or disorderly members of the community. 

WORKING CONDITIONS

May be required to work flexible schedules including evenings and weekends.