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The City of Rancho Cordova is seeking a Professional Engineer/Traffic Engineer with demonstrated experience in traffic operations, impact analysis & studies, smart technology implementation, neighborhood traffic management programs, and public/private infrastructure projects. 

Through leadership, strong communication skills and innovative forward-thinking, the successful candidate will work closely with staff, consultants, and regional partners like Caltrans and SACOG to develop intelligent transportation systems, integrated multi-modal networks and implement smart city technologies.

The ideal candidate has a strong work ethic, love what they do, are motivated at the opportunity to make a difference in our community, and passionate in sharing their knowledge with their colleagues.

TO LEARN MORE ABOUT THE POSITION, PLEASE CLICK THE JOB PDF OR ANNOUCEMENT URL BELOW

The Engineering Group Manager – Facilities will oversee a diverse and talented team responsible for managing the planning, design, and construction of capital projects at the Santa Clara Valley Transportation Authority (VTA). This individual will lead the delivery of high-impact projects ranging from transit infrastructure upgrades to the improvement and rehabilitation of maintenance yards and other critical facilities. The role includes overseeing staff, consultants, and stakeholders in the successful execution of these projects, while also ensuring compliance with VTA’s overall objectives and community needs.

SENIOR ENGINEER

Regular Full-Time Employment Opportunity

The City of Sunnyvale is positioning itself to be a leader in environmental sustainability through it’s Climate Action Playbook and is looking to hire a Senior Engineer to be a part of the team. As a Senior Engineer, you will help us plan, design, and build infrastructure to support the goals and objectives to create a more sustainable, healthy, and livable Sunnyvale. This is an excellent opportunity for forward-thinking, project management engineers to apply and be a part of creating the future.
 
Ideal candidates will have both strong project/program management skills and the ability to effectively and efficiently communicate and build relationships.
 
The current open position is in the Department of Public Works working for both the Engineering Division and Traffic and Transportation Division. Senior Engineers are working managers. The position primarily works on capital projects and developing transportation policies related to the Climate Action Playbook, but may occasionally support land development engineering efforts for planning purposes.
 
 The City of Sunnyvale offers:

• City paid 2% contribution to a deferred compensation plan
• Classic CalPERS members have 4% of the employee contributions paid by the City, leaving only 3% for the employee to contribute.
• Comprehensive City paid family medical, dental, and vision benefits
• Excellent Retiree Medical Benefits

The eligibility list created from this recruitment may be used for future Senior Engineer vacancies within the City of Sunnyvale. 

Under general direction of the Assistant City Engineer, Principal Transportation Engineer, Transportation and Traffic Manager or Assistant Public Works Director/City Engineer, plans, organizes and directs  professional and technical engineering work in support of Capital Improvement Projects; performs a variety of technical tasks relative to assigned area of responsibility; and performs related work as required.

Click here for the full Senior Engineer job description.

The City of Sunnyvale is seeking a Housing Specialist I to join the Housing Division in the Community Development Department. Under direction of the Housing Officer, the Housing Specialist I will play a key role in the planning and development of new affordable housing, creating new housing programs, implementing the Housing Element, applying for grants/funding to support affordable housing, and monitoring housing legislation. The Housing Specialist I will perform technical and professional level planning and community development work, with an emphasis on creation and implementation of affordable housing programs. This position will closely collaborate with affordable housing developers, various housing advocacy groups, local non-profits, and the community. The ideal candidate will be a passionate affordable housing professional who is a motivated self-starter able to work independently, while also being a team player who can communicate effectively with supervisors, colleagues, consultants, and decision-makers. Creativity, critical thinking, public speaking, and the ability to perform research and analyses are essential traits.
 
The Housing Division is a passionate and hardworking group of professionals dedicated to meeting the housing, human services, and unhoused service needs of the community. We work collaboratively to achieve our housing goals and foster an innovative and team-focused work environment. The City continues to be a leader in supporting affordable housing and implementing dynamic housing programs. Since the 1980’s, the City has awarded more than $100 million in City housing funds towards developing or preserving affordable housing, and awards over $1.5 million in federal funds annually.

The recruitment opens on Tuesday, September 3, 2024, and the final filing date Tuesday, October 1, 2024, at 5:00 pm. 

The minimum qualifications for education and experience can be met in the following way:

1. a Bachelor's degree from an accredited college or university in urban planning, public administration, business administration, architecture, public policy, or a related field; AND Three years of professional housing programs/policy experience, real estate development, or land use planning program experience; OR
2. a Master's degree from an accredited college or university with major coursework in urban planning, architecture or a related field; AND Two years of professional housing programs/policy experience, real estate development, or land use planning program experience

The eligibility list from this recruitment may also be used to fill future vacancies in the classification.

Salary: $53.12 - $67.79 Hourly

Traffic Engineer

Work for the City of Sunnyvale: The Heart of the Silicon Valley!

Visitors and residents enjoy Sunnyvale's beautiful, clean suburban setting, efficient, high-quality city services, low crime rate, quality schools and 18 prize-winning parks.

We are looking for a Traffic Engineer to work on team to help manage, coordinate and over-see large transportation infrastructure projects from planning through construction.

This position will be working on our Transportation Special Projects team with a Principal Transportation Engineer and a Senior Traffic Engineer working on the delivery of large-scale transportation infrastructure projects for the City. This will involve advancing projects through its various stages and phases, representing the City, applying for and managing grant funding related to the project, oversight of consultant teams, review of technical plans, specifications and reports, conduct public outreach; and performs other duties as assigned.

The City of Sunnyvale offers:

• Comprehensive medical, dental, and vision benefits
• Classic CalPERS members have 4% of the employee contributions paid by the City, leaving only 3% for the employee to contribute.
• Retiree medical benefits available

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire.  The position opens on August 19, 2024, and the final filing date is September 30, 2024 at 5:00 pm. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary: $57.91 - $73.91 Hourly

Senior Traffic Engineer

Work for the City of Sunnyvale: The Heart of the Silicon Valley!

Visitors and residents enjoy Sunnyvale's beautiful, clean suburban setting, efficient, high-quality city services, low crime rate, quality schools, and 18 prize-winning parks.

We are looking for a Senior Traffic Engineer to help manage and over-see large transportation infrastructure projects from planning through construction. This position will perform professional traffic engineering work by planning, designing, constructing, and maintaining our transportation infrastructure improvement projects. The position will have a primary focus on working on our Transportation Special Projects team consisting of a Principal Transportation Engineer, this position and a Traffic Engineer advancing large projects such as roadway grade separations, new bicycle/pedestrian overcrossings and tunnels through its various stages and phases, representing the City, applying for and managing grant funding related to the projects, and oversight of consultant teams. We are looking for someone with strong communication, analytical, technical, problem-solving skills, and best practice project management methodologies. We are seeking a candidate with an excellent ability to effectively supervise and work with cross-functional teams, the ability to prioritize and deliver results in a constantly changing environment, and a proven ability to establish effective working relationships with customers, co-workers, members of the public, other public agencies and vendors.

Working for the City of Sunnyvale as a Senior Traffic Engineer is both challenging and rewarding and you are provided an opportunity to invest in the community and see the results of your work. All of this, plus a generous benefits package that includes a competitive salary, career development, and training opportunities make the City of Sunnyvale a great place to work.

The City of Sunnyvale offers:

City paid 2% contribution to a deferred compensation plan

Classic CalPERS members have 4% of the employee contributions paid by the City, leaving only 3% for the employee to contribute.

Comprehensive City paid family medical, dental, and vision benefits

Excellent Retiree Medical Benefits

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire.  The position opens on August 19, 2024, and the final filing date is September 30, 2024 at 5:00 pm. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary: $147,869.00 - $184,836.00 Annually

Do you have a passion for the preservation of open space?  The Midpeninsula Regional Open Space District has an excellent opportunity for a bright, enthusiastic, and energetic self-starter for Capital Project Manager I-II who will help manage key public access projects in open space areas in Santa Clara, San Mateo, and Santa Cruz Counties.  Capital Project Manager I-II project work includes assisting with design, permitting, contracting, and construction management for a wide array of public access and environmental protection projects. 

About Midpen:  Midpen helps plants, animals and people thrive throughout the greater Santa Cruz Mountains region by preserving a greenbelt of more than 70,000 acres of public open space with more than 250 miles of trails in 27 extraordinary preserves, permanently protected for natural resource conservation and ecologically sensitive public enjoyment and education.  Midpen is a public agency with a focused mission that guides our work, and where every employee makes an impact.  If you are looking for an outstanding opportunity to contribute to the legacy of open space protection, natural resource restoration and outdoor recreation, working with an incredible team of like-minded colleagues, we invite you to apply for this position!  Check out the Working for Midpen video on our Employment Opportunities page.

About the Position:  Midpen aims to recruit and retain employees who embody professionalism, accountability, and respect, who value working in a purpose-driven agency that aspires to contribute to an inclusive and diverse community. The Capital Project Manager I-II (CPM I-II) is part of the Engineering & Construction department at Midpen and we have two vacancies. The Capital Project Managers work on the development and implementation of a wide variety of capital improvement projects to increase public access and enjoyment of Midpen lands. While both positions will emphasize capital project management, one will focus on construction management and the other will focus on design. Ideal applicants are highly organized, creative, energetic, self-starters with excellent oral and written communication skills, who enjoy working in an outdoor open space setting within a collaborative group dynamic. Midpen’s Capital Project Managers foster communication and collaboration with other Midpen departments to coordinate project requirements, work with local jurisdictional agencies to fulfill project permitting requirements, interact with project design consultants and contractors, and maintain project documentation.  Midpen is looking for well-qualified applicants who have demonstrated expertise supporting projects from conceptual design through construction. The first of the two positions will focus on construction project management – evaluating the constructability of a project during design, assisting with bidding, award of contract and managing construction oversight to completion. The second position will focus on supporting senior staff with in-house conceptual design of public access improvements for Midpen.

Capital Project Manager I is an entry-level position.  The incumbent will have acquired capital improvement, open space planning and design, land use, natural resource protection, and/or public administration experience, or equivalent education and training.  Assignments are generally limited in scope and set within procedural frameworks. The CPM I is assigned to manage small-scale projects or in support of larger scale projects managed by experienced Capital Project Managers.

Capital Project Manager II is the first experienced-level class in the Capital Project Manager series.  The incumbent performs the basic range of engineering review and construction management duties and/or conceptual design in the following areas: capital improvement, open space / public access, land use, and natural resource protection. The CPM II typically performs most of the duties required of the CPM III but are not expected to function at the same skill level.  Applicants with construction inspection, civil engineering, landscape architecture, project management, and/or construction management backgrounds are highly desired.

For additional information about the position, click here for the complete Job Description.

A Few Reasons Why You May Love This Job

• Collaborative work that directly supports Midpen’s mission to protect and restore the natural environment
• You’ll be part of a talented and dynamic team whose work contributes to providing nature’s benefits to everyone
• Excellent employee benefits, including medical, dental, vision, tuition reimbursement, and a retirement pension through California Public Employees Retirement System (CalPERS)

Work Environment/Conditions:  This position is part of the Engineering and Construction Department at the Midpen’s offices in Los Altos, California. Midpen offers a hybrid office/telecommute work schedule for this position.

Capital Project Managers will often work in the field and hike through steep terrain and wildland areas with poison oak and wildlife.  Field work will require driving in remote areas on dirt roads, working in temperatures ranging from cold and blustery to hot and dry. Ideal candidates will be comfortable working in these types of field conditions, as well as in an office environment.

Midpen reserves the right to limit or deny off-duty employment or business ownership which creates a conflict of interest or an incompatibility with District employment.  Additional information can be found in the Personnel Policies and Procedures Manual Section 4.13 Off-Duty Employment and Business Ownership.

Education and Experience:  We realize your time is valuable, so please apply only if you have at least the required minimum qualifications outlined here: any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be equivalent to graduation from an accredited four-year college or university with major coursework in civil or structural engineering, construction project management, landscape architecture, architecture or a related field, and:

• Capital Project Manager I: One (1) year of responsible experience and/or internships in a related field, preferably working on in projects equivalent to those found at Midpen,
• Capital Project Manager II:  Three (3) years of increasingly responsible experience in project management preferably in parks, open space, or related field. 
  • highly desired, but not required:
    • Master’s degree in Engineering, Architecture, or Geology discipline
    • Professional license (PE, PG, PLA)
    • Project Management Professional (PMP) certification

Licenses & Certifications Required:   Possession of a valid California Driver’s License. 

Benefits:   Midpen provides an excellent benefits package including health, life & disability insurance and a CalPERS pension. Please see the Benefits page on Midpen’s website for details.

How to Apply:   Apply online at CalOpps.org. 

Open Until Filled.  First review of applications will be on September 9, 2024 at 7:00 a.m. Applicants with the most relevant experience and qualifications suitable for the position will be invited to interview.

The following application items are required to be considered*:

1. Fully completed CalOpps employment application 

2. Cover letter 

3. Resume 

4. Supplemental question responses

*Incomplete CalOpps employment applications, or applications without the required application items listed here, will not be considered for the position.

Interview Schedule: (dates subject to change)

First Interview (virtual): September 17, 2024

Written Exercise (virtual): September 24, 2024

Second Interview (in person): September 26, 2024

A note to applicants who currently live outside of the San Francisco Bay Area: before committing to the application process, and if you haven’t done so already, we suggest evaluating the feasibility of relocation. We recommend researching the cost of living in the San Francisco Bay Area, the cost to relocate, and typical commute times to Los Altos from outlying areas.

Applicants with disabilities may request reasonable accommodation by contacting the Human Resources department at 650-691-1200.   

Put your passion for Open Space to work!

SENIOR CIVIL ENGINEER 
Public Works Department - Engineering Division
$11,233.58 - $14,980.92 Monthly Plus Excellent Benefits

Opportunity to work a 9/80 work schedule with every other Friday off.

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion, and belonging. Join our team!

ABOUT THE POSITION
If you’re looking to make a significant impact to the Gilroy community while advancing your career in civil engineering and project management, then look no further! The City of Gilroy is currently recruiting for a full-time Senior Civil Engineer for the Engineering Division of the Public Works Department. In this exciting opportunity the incumbent will play a pivotal role in shaping infrastructure and overseeing key projects vital to the growth and development of the City of Gilroy. This role offers a unique blend of technical expertise, leadership, and strategic planning making it an ideal role an engineering professional looking to make tangible differences in the lives of the Gilroy residents.
 
The Senior Civil Engineer will work under the direction of the City Engineer and/or the Public Works Director and will lead the Capital Improvement Program (CIP) Section. This supervisory position will lead a team of engineers and technicians in the implementation of the City’s CIP, including the planning, design, construction, and inspection of a variety of projects.  Responsibilities include supervising employees, directing complex professional-level field and office engineering assignments, developing strategies and schedules for implementing the CIP, assisting with CIP budgeting, and playing a significant role in making a difference in the community! 
 
The Senior Civil Engineer classification is an exempt, mid-management level position.

Public Works CIP projects involve planning, design, coordination with end users, bid package preparation, and construction management. Therefore, exceptional organizational and project management skills are imperative to achieve department and City goals. Additionally, successful performance requires the ability to independently implement programs, projects, and policies in conformance with generally accepted standards, including possessing thorough knowledge of contract administration, project management principles and supervisory practices.

The Senior Civil Engineer will manage assigned staff and consultants and assist with budgeting tasks within the Engineering Division. Furthermore, the Senior Civil Engineer will provide and participate in critical team leadership to ensure that all engineering services, goals, projects, and initiatives meet the high-performance standards of the Department and City.

THE TEAM AND DEPARTMENT
Our team of talented Engineers and Technicians collaborate to design, build, and maintain the City’s storm drain, streets, sidewalks, parks, landscapes, signals, streetlights, and related infrastructure. When you join our team, you will work amongst engineering professionals who share a passion for serving the residents of Gilroy and improving the community. Our goal is to continuously promote a better quality of life for those who live, work, and visit the City of Gilroy by facilitating efficient engineering services and the creation of orderly growth and development within the city. The Public Works Engineering team values teamwork, innovation, collaboration and offers a busy, yet supportive environment.


WHY THIS IS A GREAT PLACE TO WORK

• Ability to gain well-rounded work experience in a variety of public works programs. 
• Opportunity for professional development in the areas of Capital Improvement Projects, Land Development, Transportation & Traffic Engineering, and Contract Administration. 
• Opportunity to develop leadership and supervisorial skills and abilities. 
• The Engineering team has the feel of a “work family” to include a friendly and supportive environment.

EXAMPLES OF FIRST YEAR PROJECTS/ASSIGNMENTS:

• 10th Street Bridge overcrossing Uvas Creek
• Annual City-wide Pavement Rehabilitation 
• Annual Sidewalk Repair and Curb Ramp Programs 
• Safe Routes to Schools and Traffic Calming Programs
• Gilroy Ice Center – New signal and access road improvements

• Infrastructure improvements on Priority Safety Corridors 
• Rule 20A and utility undergrounding
• Infrastructure improvements for stormwater compliance
• Annual Traffic Signal Upgrades

The City of Auburn is hiring a Dispatcher I/II in the Auburn Police Department.

This position is a crucial component of our 24/7 Dispatch Center, which provides essential safety services to the Auburn community. The incumbent will handle incoming crime reports and dispatch police, fire and medical personnel for both emergency and non-emergency situations. Dispatchers work a shift schedule of six 12-hour shifts and one eight-hour shift each pay period.

For more information about the services that the Auburn Police Department provides to the community, visit:

• www.auburn.ca.gov/168/Police

Dispatchers earn competitive compensation including salary and benefit wages, with opportunities for additional earnings through incentives:

• Dispatcher I Pay Range - $46,134 - $58,864
• Dispatcher II Pay Range - $53,684 - $68,515
• Holiday In Lieu - 5%
• Uniform Allowance - $615 annually
• Longevity pay - 5% at 10 years, 10% at 15 years
• Graveyard Shift - 5%
• Certificate Pay - 2.5% for Dispatcher POST Basic certificate
• Education Incentive - 2.5% for AA/AS degree, 5% for BA/BS degree

SELECTION PROCESS

Applicants will be screened in relation to the qualifications and duties of the position. Candidates deemed highly qualified will be invited to the interview process; meeting minimum qualifications does not guarantee an invitation to the process. The selection process may include a written exercise, skill test, oral board interview exam, Chief’s interview and/or other related components. The selected candidate will be required to complete a comprehensive, job-related background investigation, live scan check and preplacement medical examination.

POSITION SUMMARY

Under supervision (Dispatcher I) or general supervision (Dispatcher II) performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities. Individuals in this class may also be assigned to perform records functions or parking enforcement duties.

DISTINGUISHING CHARACTERISTICS

Dispatcher I is the entry level class in the Dispatcher class series, which is typically used as a training class. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Dispatcher II level and initially exercise less independent discretion and judgment in matters related to work procedures and methods. While in training, work is usually supervised while in progress and fits an established structure or pattern. After initial training period, only occasional instruction or assistance is provided as new or unusual situations arise, with exceptions or changes in procedures explained in detail as they arise. Advancement to the “II” level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff.

Dispatcher II is the full journey level class in the Dispatcher class series performing the full range of dispatcher duties. Positions at this level are distinguished from the Dispatcher I level by independent performance of the range of duties, applying well developed program area knowledge, training new employees, and implementing new procedures. Positions at this level are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Dispatcher II level are normally filled by advancement from the Dispatcher I level.

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Receive, classify, and prioritize all incoming calls to the dispatch center including 911 calls and business line class received from citizens requesting service or information; operate a variety of public safety communications equipment including a 911 emergency telephone equipment, computer aided dispatch systems, and multi-channel radio system.
• Evaluate response necessary as dictated by a given request for service; determine nature, location, and priority of calls; operate computer aided dispatch system to create calls for service within response criteria guidelines; assign and dispatch appropriate emergency vehicles, equipment, and personnel in accordance with policies and procedures; transfer calls to other appropriate agency in accordance with established procedures; obtain and dispatch other support services as necessary.
• Maintain contact with all units on assignment through computer aided dispatch; maintain status and location of police field units; maintain computer records of traffic stops and other officer initiated activity.
• Retrieve information from local, state, and national computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles, restraining orders, criminal histories, parolees, and other related information; relay information to officers in the field.
• Operate computer terminals and teletype machine to enter, modify, and retrieve data such as stolen and recovered property, towed and stolen vehicles, missing and unidentified persons, citations, field interviews, driver license and vehicle registration information, and warrants on wanted persons; compose and transmit messages to other agencies.
• Perform a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities including to organize, process, maintain, update, and route a variety of departmental reports, records, and files; operate and maintain the departmental centralized record keeping systems; make inquiries; enter reports; update individual files; update codes.
• Perform a variety of general clerical duties in support of the department; compile, maintain, process, and prepare a variety of records and reports; type transcripts from taped interviews; maintain various files; prepare supplemental reports as directed.
• Operate and maintain Teleminder computer messaging system to notify residents of fire conditions; update phone numbers of residents in specified fire zones.
• Control the security of the police building; operate and monitor internal security system.
• As assigned, serve as dispatch and/or records Training Officer for new dispatchers, police officers, and police reserves; train new police officers, police reserves and new dispatchers on communication and records procedures.
• As assigned, process, evaluate, and distribute police reports and records ensuring that information is released in accordance with related laws and departmental policies.

Records Assignment

• When assigned to Records, perform a variety of duties involved in police records operations including disseminating, maintaining confidentiality, evaluating, copying, and filing police records and reports; process and distribute arrest reports to the District Attorney, juvenile probation offices, and courts in a timely manner; ensure that information is released in accordance with related laws and Police Department policies.
• When assigned to Records, assist the general public and other agencies at the front counter; provide requested forms; issue parking permits and burn permits; collect fees including parking fees and fees for accident or crime reports; release reports as appropriate; make appointments for and process paperwork for sex and narcotic registrants; perform record checks; provide fingerprinting; accept subpoenas and restraining orders; release vehicles; update press board; respond to complaints and inquiries from the general public including to provide directions and variety of information on department policies and functions; refer inquires to appropriate agency or department.
• When assigned to Records, respond to telephone and fax requests from citizens, business, and other agencies; provide assistance and answer questions in response to requests; provide other agencies with criminal history information and reports; transfer calls for service to dispatch as necessary.
• When assigned to Records, respond to mail correspondence; respond to report requests received from insurance agencies and collect fees; respond to various citizen requests that may or may not require a fee; respond to other agency requests including the sealing of juvenile and adult records, subpoenas, and record checks; receive court dispositions of arrests and route to detectives or file with reports; receive evidence dispositions and route to evidence staff member.
• When assigned to Records, prepare, maintain, compile, and compute Uniform Crime Reporting and other statistics; check entries made by other staff for accuracy, make necessary corrections, and notify staff of proper procedure or error.
• When assigned to Records, serve as Agency Coordinator for the Department of Justice on matters pertaining to the use of CLETS, NCIC, and DOJ data bases; train departmental personnel on the policies and procedures of CLETS to ensure compliance with DOJ requirements.

Parking Enforcement Assignment

• When assigned to Parking Enforcement, patrol the City to enforce parking laws and regulations; issue parking citations; as necessary, tow and abate vehicles; testify in court as necessary; respond to calls of disabled motorists and assist in moving vehicle; provide the general public with directions and information regarding facilities and services; assist Downtown and Old Town merchants with parking problems including to attend meetings as liaison for the Department; assist Police Officers in providing traffic control including at accidents, road closures, and disabled motorists.
• Perform related duties as required.

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Operations, services, and activities of a public safety telecommunications and dispatch center.
• Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.
• Law enforcement and emergency service procedures for responding to and handling reported incidents.
• Techniques of questioning for both emergency and non-emergency calls.
• Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
• Functions of the Police Department and other City Departments.
• Geographic features and locations within the area served.
• English usage, spelling, grammar, and punctuation.
• Modern office procedures, methods, and computer equipment.
• Pertinent federal, state, and local laws, codes, and regulations.
• Methods and techniques of telephone etiquette.
• Methods and techniques of conflict resolution.
• Principles and procedures of record keeping.

Ability to:

• Respond to and resolve difficult and sensitive citizen inquiries and complaints.
• Effectively communicate and elicit information from upset and irate callers.
• Make independent decisions that affect the safety of public safety personnel, citizens, and property, such as those involved in determining the urgency of requests received and the appropriate action to take.
• Dispatch police units quickly and effectively.
• Think quickly, calmly, and clearly in emergency situations. 
• Perform multiple tasks simultaneously.
• Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.
• Operate specialized public safety computer systems and applications including the Criminal Justice Information System (CJIS), the National Crime Information Center (NCIC) computer systems, and local CAD/RMS system.
• Read and interpret maps and other navigational resources and give directions.
• Type and enter data accurately at a speed necessary for successful job performance.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Understand and follow oral and written instructions.
• Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.
• Maintain composure, alertness and concentration while working for extended periods of time.
• Compile, maintain, process, and prepare a variety of records and reports.
• Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.
• Listen and comprehend radio transmissions and telephone calls.
• Clearly project voice over radio and telephone. 
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Office and emergency services dispatch center setting with extensive public contact; incumbents are required to work evening, night, weekend and holiday shifts; incumbents may be called back or held over to maintain staffing levels. When assigned to parking enforcement, field environment; travel from site to site; incumbents may be exposed to noise, dust, inclement weather conditions, and potentially hostile environments; extensive public contact.

Physical: Primary functions require sufficient physical ability to work in an office and emergency dispatch center setting; stand or sit for prolonged periods of time; occasionally stoop, bend, kneel, crouch, reach, and twist; push, pull, lift, and/or carry light to moderate weights; operate office equipment including use of computer keyboard; requires a sense of touch, finger dexterity, and gripping with hands and fingers; ability to speak and hear to exchange information. When assigned to parking enforcement, walk for prolonged periods of time; operate assigned equipment and vehicle.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing: Hear in the normal audio range with or without correction.