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About the City

Marin County’s first incorporated city, San Rafael has a population of approximately 60,000 and lies midway between San Francisco and California’s famous wine country. At 22.51 square miles, San Rafael serves as the county seat and is the county’s premier economic, financial, cultural, and service center. As a regional transportation hub, San Rafael is at the center of highway and transit access to west Marin, Sonoma County, the East Bay, and San Francisco.

The City of San Rafael offers both a small-town atmosphere and a lively urban environment. It is the economic and cultural heart of Marin County, surrounded by open space and the bay, making it a vibrant city in an incomparably beautiful natural setting. Famous for its favorable climate, San Rafael provides a central base for taking day trips to scenic locations such as the Napa/Sonoma wine country, Point Reyes National Seashore, and Muir Woods. San Rafael’s many attractions include its namesake Mission San Rafael Arcangel, the landmark Frank Lloyd Wright Civic Center, Victorian architecture, a lively downtown, China Camp State Park, and more.

San Rafael has a varied and rich economy fueled by high tech, biotech, entertainment, financial, service-oriented, and industrial businesses. The city is home to major employers such as Kaiser Permanente, BioMarin, and is home to the County of Marin’s government offices and courts, and offers residents and visitors an array of regional retailers in addition to unique local shops.  The community is primed for growth with the adoption of the General Plan 2040 and Downtown Precise Plan and multiple development projects slated throughout the City.  

San Rafael is also one of the most ethnically and culturally diverse cities in Marin County. The City’s residential neighborhoods are distinctive, each with its own history, character, and identity. There is a wide diversity of housing ranging from historic to new homes, apartments, multi-family units, and condos. The City has two public school districts with seven elementary schools, two middle schools and two high schools. Dominican University of California, a private liberal arts college, offers undergraduate and graduate degree programs. For more information on this dynamic city, please visit the City of San Rafael’s website at www.cityofsanrafael.org.

About the Organization

San Rafael, the “City with a Mission,” was incorporated in 1874 and became a charter city in 1913. It is a full-service city with a City Council/City Manager form of government. San Rafael has an elected Mayor and four district-based elected City Council Members who serve four-year terms. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. The mission of the City is to enhance the quality of life and provide for a safe, healthy, prosperous, and livable environment in partnership with the community. The City’s vision is to be a vibrant economic and cultural center reflective of its diversity and desires to sustain the beautiful natural environment through informed and active residents, and to be a responsive, innovative local government.

The City of San Rafael has a staff of more than 400 employees and a total annual budget for fiscal year 2023/2024 of $172 million. The City’s Departments and Divisions include the offices of the City Manager, City Attorney, and City Clerk, Community and Economic Development, Police, Fire and Emergency Services, Library & Recreation, Public Works, Human Resources, Finance, Parking Services, Digital Services and Open Government, and Sustainability. In 2022, the City was voted one of the top three “Best Places to Work” in local government by ELGL, a nationally recognized organization.

The City’s internal cultural and organizational environment is collegial, respectful, inclusive, and champions the staff-developed and led initiative "Together San Rafael", which seeks to bring staff and management together, encourage cross-departmental collaboration, empower employees, and celebrate innovation. Together San Rafael is a City-wide effort to improve service delivery through six guiding principles, where diverse, creative, and engaged employees work to best serve the needs of the community.

In addition, for Managers and Directors, the City’s Let’s Lead Together core values highlight the expectations and accountability measurements held by and for City leaders in their work to move the City and organization forward with purpose, heart, and inclusion.

About the Division

San Rafael is committed to creating a more inclusive and equitable city where every resident has the opportunity to thrive. With this in mind, the City is establishing a new Community Services Division of the City Manager’s Office. The Division is dedicated to enhancing the quality of life for all residents, with a special focus on disadvantaged, historically underserved, and vulnerable populations. This Division is at the forefront of addressing critical social issues, including homelessness response, and other services that uplift community members in need.

The Division’s mission is to develop and implement innovative strategies and programs that provide comprehensive support to those in need, ensuring access to vital resources, fostering community resilience, and promoting overall well-being, with a focus on equity.

As a leader in this dynamic and evolving field, the Community Services Division works collaboratively with local agencies, community organizations, and stakeholders to deliver services that are compassionate, effective, and responsive to the unique needs of our community.

About the Role

The newly created Community Services Division Director position is an exciting and unique opportunity to build a new division of the City of San Rafael.

The Community Services Division Director will play a pivotal role in shaping and leading the City of San Rafael's efforts to address critical social issues, particularly focusing on homelessness at this time.  Reporting directly to the Assistant City Manager, the Division Director will oversee and develop the newly created Community Services Division, ensuring the effective development and implementation of programs that improve the quality of life for residents in need.

In this role, the Division Director will manage a broad range of responsibilities, from strategic planning and policy development to budget management and interdepartmental and interagency coordination. They will be a key liaison between the City and  our County partners, and various other stakeholders, including public agencies, community organizations, and residents. Their work will involve close collaboration with other City departments, public and private partners, and community groups to advance initiatives that address homelessness and related services.

In their first year, they’ll work to develop the City’s first homelessness strategic plan, setting priorities and policies to guide the City’s work in this space for the next five years.

One of the key, immediate priorities the Division Director will oversee is the implementation of the City’s $6M Encampment Resolution Fund Grant. This includes leading the contractor and staff team operating the City’s planned Sanctioned Camping Program and spearheading the identification of a site for a future interim shelter and/or transitional housing. In addition, they’ll also coordinate the implementation of the City’s Camping on Public Property ordinance.

The Community Services Division Director will directly and indirectly lead a dedicated team, guiding their efforts to deliver high-quality services that meet and respond to the needs of the community. The Division Director will also be responsible for securing and managing funding, developing and maintaining partnerships, and ensuring that the Division's programs are both effective and sustainable. This role requires a dynamic, adaptable, creative leader who is passionate about public service, skilled in strategic planning, and committed to making a positive impact on the community.

The City of Thousand Oaks has an exciting opportunity! We are seeking a knowledgeable and results oriented Plan Check Supervisor who will be responsible for staff oversight, assigning, reviewing, organizing, and participating in the work of the Plan Check Section staff in the Building Division of the Community Development Department.

Plan check functions include ensuring permits are issued only for those plans that meet all state and local codes regulating life-safety, quality of life, energy conservation, and structural safety standards. This position is responsible for the more technical and complex plan check tasks and serves as a technical resource to staff.

• Plans, organizes, supervises, and evaluates the work of assigned plan check staff; develops, implements, and monitors work plans to achieve goals and objectives; supervises and participates in developing, implementing, and evaluating plans, work processes, systems, and procedures to achieve annual goals, objectives, and work standards.
• Plans, organizes, directs, and evaluates the performance of assigned staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation and provides other rewards to recognize performance; recommends disciplinary action, up to and including termination, to address performance deficiencies, in accordance with the City’s Personnel Rules and Regulations.
• Participates in the selection of plan check staff; provides or coordinates staff training; works with employees to correct deficiencies.
• Establishes schedules and methods for providing plan check services; identifies resource needs; reviews needs with appropriate management staff; allocates resources accordingly.
• Provides leadership and works with staff to ensure a high performance, customer service-oriented work environment that supports achieving the department’s and the City’s mission, objectives and values.
• Participates in the development of the assigned program budget; forecasts funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; recommends budgetary adjustments as necessary.
• Performs the more difficult and complex engineering tasks related to plan checking; reviews complex and difficult construction plans including those for single- and multiple-family dwellings, residential additions, alterations, and repairs, commercial and industrial structures and buildings as well as additions, alterations and repairs, and other projects.
• Reviews and verifies engineering calculations and architectural plans, grading plans, soil engineering recommendations, and related items to ensure compliance with applicable codes and ordinances as well as seismic design provisions; indicates corrections for both plans and calculations; communicates in writing with engineers, architects, and others regarding plan review findings and proposed corrections.
• Reviews and evaluates the most difficult and complex proposed building plans and specifications to insure that proposed construction complies with building, fire, environmental, flood hazard, design, energy, grading, trades, and related codes.
• Makes code interpretations for, responds to more complicated inquiries from, and provides information to architects, engineers, contractors, building designers, owners, and the general public regarding plan review and other code-related items and issues.
• Explains, interprets, and provides guidance regarding applicable codes, regulations, hand-outs, and related materials to the public, architects, engineers, contractors, developers, owners, staff, and other interested parties; answers questions regarding building codes and requirements and interprets plans for field inspectors; resolves highly complex and sensitive customer service issues, including alternate methods and materials, either personally, by telephone or in writing; maintains records and documents of customer service issues and resolutions.
• Coordinates activities and plan review processing with other City staff and staff from other agencies including counter technicians, planners, inspectors, building officials, engineers, fire inspectors, health department plan checkers, and others; assists other Divisions and Departments, including Planning, Public Works, and Finance, in providing information and answering inquiries regarding various projects, fees, plans examination, code interpretations, internal divisional policy and procedures, determination and calculation of valuations, permit costs, and related fees.
• Performs document research and filing; enters data; prepares and maintains records and produces correspondence and documentation as necessary.
• Performs field inspections and site visits as necessary; visits building and construction sites to make determinations on code compliance, answer inquiries related to plans, and to resolve problems.
• Establishes and maintains emergency operation processes and procedures.
• Maintains current knowledge of new trends and innovations related to area of assignment including new and revised codes as well as new materials and products; attends and participates in job related seminars and professional group meetings

The City of Sunnyvale is recruiting for a Fire Protection Inspector in the Division of Fire & Environmental Services of the Department of Public Safety.

Come join Sunnyvale’s cutting edge Fire Prevention Division! We are looking to fully staff our Fire Engineering Team that oversees new construction and plan review. This exciting position includes access to latest plan review technology and databases, and the unique opportunity to provide the highest level of fire protection services to the international and local communities of Silicon Valley.   

The Fire Protection Inspector is required to have sufficient knowledge of the building industry to perform fire inspections and minor plan checks relating to new and remodeled construction, the level of knowledge related to design, installation, and maintenance of fire protection systems, including, but not limited to alarm systems and sprinkler systems.

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the required supplemental questions.  The final filing date is Thursday, October 17, 2024 at 5:00 p.m. For complete information regarding this current opportunity, please visit: www.Sunnyvale.ca.gov, click on jobs.

Salary: $59.81 - $76.33 Hourly

The Big Lift, a collective impact initiative that seeks to increase kindergarten readiness and improve third grade reading proficiency in San Mateo County, is recruiting to fill one Intern Fellow II vacancy.
 
The County of San Mateo’s Human Services Agency serves as the initiatives “Backbone Agency”. The Intern Fellow II position will support the evolving/increasing role of the Backbone Agency including but not limited to supporting the implementation, administration, facilitation of three on-going advisory councils and two working groups as well as the planning and facilitation of two annual Collective Impact Convenings and two annual Knowledge Network Convenings.

Specifics of assignment is dependent upon the department or division assigned to and level of internship. Some example duties include:

• Perform a wide variety of administrative, operational, and technical assignments to assist departments or divisions and to receive on-the-job exposure.
• Research, write, and present reports and recommendations on a variety of topics.
• Participate in conducting studies and analyses involving assigned programs and functions concerning policies, practices, procedures, financial resources, facilities, proposals, staffing, new programs and projects, effectiveness of programs, and planning.
• Collect, compile, describe, organize, analyze, interpret, and present data and information related to area and issues under study.
• Perform a variety of clerical or technical tasks in support of department assigned to: including answering phones and assisting the public, proofreading, filing, collating materials, and maintaining a variety of records.
• Perform related duties as assigned.

Knowledge of:

• Research and report preparation methods and procedures.
• Modern office procedures, methods, and computer software and hardware
• Principles of mathematics and statistics
• English usage, spelling, vocabulary, grammar, and punctuation

Skill/Ability to:

• Learn basic principles of local government management and public administration
• Interpret the policies and procedures of the assigned department
• Learn and understand the organization and operation of the assigned department or division
• Research, analyze, and evaluate programs, policies, and procedures
• Prepare clear and concise reports
• Proofread and detect errors in typing, spelling, grammar, and punctuation
• Independently prepare correspondence as requested
• Plan and organize work to meet schedules and deadlines
• Understand and follow oral and written instructions
• Communicate clearly and concisely, both orally and in writing
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
• Experience collecting, compiling, describing, organizing, analyzing, interpreting, and presenting data and information related to areas and issues under study. Previous experience can be gained through community work, in educational settings, or through professional experience.
• Experience researching, writing, and presenting reports and recommendations on a variety of topics either in an educational or professional setting. Previous experience can be gained through community work, in educational settings, or through professional experience.

Other:

• Must be 18 years or older to apply

Interested applicants must submit an online application, as well as attach your resume and cover letter.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
 
At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer. 

The City of Redwood City Invites Your Applications for:

PUBLIC SAFETY COMMUNICATIONS LEAD DISPATCHER

To provide supervision over Public Safety Communications Dispatchers; perform clerical/ administrative duties required in the Communications Center; perform all duties of a Public Safety Communications Dispatcher as necessary; assign training and scheduling for Public Safety Communications Dispatchers and oversee progress; and all related work as assigned by the Public Safety Communications Supervisor.

The City of Redwood City invites you to apply for the position of Communications Lead Dispatcher. 

• Please click on the pdf job announcement file below to review the recruitment information.
• A complete application is required, including a resume.
• Please see special instructions for more information on submitting the application.
• Submit your application online via CalOpps by 11:59 pm on Monday, October 7, 2024
• Applications will be reviewed continuously as they are received

Interested in this promotional opportunity?

Application Process:  Apply online by 10/7/24

The City of Orinda, California, is seeking a Maintenance and Facilities Superintendent for a new role overseeing the Public Works Maintenance & Facilities Division’s operation, preservation, and repair of municipal buildings and public facilities! The Superintendent will oversee a direct staff of two, up to eight indirect reports, and an approximate operating budget of $3.4 million and Capital Improvement Budget of approximately $1.15 million. This exciting leadership position involves managing building, parks, streets and drainage maintenance operations, and delivering certain projects in the Capital Improvement Program (CIP), and long-term maintenance plans for buildings, streets, storm drain systems, parks, and trees, as well as overseeing contract work with landscaping and janitorial crews. The ideal candidate has a strong background in both facilities management and maintenance operations. They will lead new staff integration efforts in this reorganized Division, championing an inclusive culture that emphasizes respect for diverse perspectives and cultivating a unified, positive workplace. The Superintendent will possess an engaging leadership style, connect with all levels of staff, and recognize employee strengths and contributions. Elevate operations and inspire teams in this innovative Public Works Maintenance Division – apply today!

THE COMMUNITY

Orinda, California is often referred to as the “Hidden Gem of the Bay Area.” Known for its idyllic suburban charm and breathtaking natural beauty, Orinda offers a unique blend of tranquil living and proximity to urban conveniences. Spanning nearly 13 square miles and home to approximately 20,000 residents, Orinda seamlessly blends a close-knit community atmosphere with ample open space. This city is celebrated for its stunning vistas and access to outdoor recreation such as Briones Regional Park, offering hiking, biking, and horse-riding trails with panoramic views. Major attractions include the renowned Orinda Theatre, an iconic establishment known for its classic and independent film screenings, and the Orinda Community Center which hosts various cultural and social events throughout the year. Orinda is bordered by the cities of Lafayette, Moraga, Berkeley, and Oakland, all of which can be reached through Orinda’s own BART station, and offer additional dining, shopping, and entertainment options. Located approximately 20 minutes from downtown San Francisco, Orinda offers the serenity of suburban life while being close enough to enjoy the cultural and economic vibrancy of one of the world’s most iconic cities. Orinda’s top industries include education, real estate, and professional services, reflecting the city’s well-educated and affluent population.

THE CITY

With an approximate budget of $39 million, the city employs over 40 staff supplemented with part-time and seasonal professionals. It operates under a Council/Manager form of government, with five elected city council members who serve at-large, each for a four-year term. The City of Orinda strives to provide excellent service in a fiscally responsible manner and to promote a safe, healthy, and vibrant community.​ Learn more about Orinda: https://cityoforinda.org/

THE DEPARTMENT & DIVISION
The Department of Public Works (DPW) is responsible for maintenance activities along approximately 92 miles of public right-of-way. It strives to improve, develop, and maintain public infrastructure essential to the safety, mobility, and quality of life for Orinda citizens. The DPW operates with an approximate annual operating budget of $5 million and has 17 staff members. The Department also administers a CIP budget of approximately $14 million. DPW’s organizational structure consists of two divisions: Engineering Services, and Maintenance & Facilities Services.

The Maintenance & Facilities Division is responsible for the repair and improvement of city-owned public infrastructures including stormwater drainage, roadway, traffic, and pavement, and for coordinating with vendors and contractors on large maintenance and landscaping projects. The Division operates with an approximate annual operating budget of $3.4 million. The Division’s recent reorganization now includes the integration of the maintenance operations of the Parks & Recreation Department, which covers the following buildings and parks:

• Four buildings: City Hall, Library, Community Center and Art  & Garden Center
• Corporation Yard
• Misc. buildings: Ranch House, Kinder gym, Restrooms (Wilder, Orinda Oaks)
• Five Parks: Wilder Park, Orinda Community Park, Orinda Oaks, Orinda Sports Field, Pine Grove
• Joint use of Orinda Union School District fields

View the City’s current Strategic Plan: https://cityoforinda.org/DocumentCenter/View/4165/Strategic-Priorities-2023

View the City’s current budget: https://www.cityoforinda.org/ArchiveCenter/ViewFile/Item/141

THE JOB
The Maintenance and Facilities Superintendent is responsible for ensuring that municipal buildings and public facilities are maintained to high standards, remaining safe and functional for employees and the public. The Superintendent will oversee a direct staff of two supervisors, up to eight indirect reports, and the Division’s annual budget. This role involves managing contract and project activities, including multi-year park and landscape maintenance contracts (currently with MCE corporation), multi-year janitorial services, facilities maintenance projects in the Capital Improvement Program (CIP) and long-term maintenance and repair plans for city-owned buildings, streets, storm drain systems, parks, trees, and landscaping. The Superintendent will coordinate with City departments and external contractors; assess and prepare contract documents; participate in vendor selection; administer contracts and evaluate contractor performance; and review and approve billings. Responsibilities also include programming building maintenance, prioritizing tasks, managing safety trainings, coordinating emergency responses, and ensuring regulatory compliance, including adherence to ADA accessibility regulations. Under the direction of the Director of Public Works, the Superintendent will coordinate activities and operations to allocate resources effectively. They will thoughtfully balance daily operational tasks and long-term strategy, ensuring alignment with community needs and goals.

CURRENT PROJECTS & OPPORTUNITIES:

• Staff Culture & Integration: Continue the successful integration of new team members, provide cross-training opportunities for professional growth, and serve as an energetic and motivational leader for this highly effective Public Works Division.
• Facilities Maintenance Projects: City Hall exterior painting (CIP # 4182), Library exterior painting (CIP # 4175), City Hall HVAC control rehabilitation, Community Center Exterior painting (CIP# 4083), City Hall flooring replacement.
• Call-Out and Emergency Response: Manage the rotation for after-hours call outs and emergency response

View the City’s Capital Improvement Plan: https://www.cityoforinda.org/DocumentCenter/View/4338/Capital-Improvement-Plan-FY-202223-202728

MINIMUM QUALIFICATIONS:

Any combination equivalent to education and experience is likely to provide the required knowledge and abilities. A typical way to obtain the knowledge and abilities would be:

• Experience: Five (5) years of increasingly responsible experience in building maintenance, facility management, construction management, public works operations or related activity including two (2) years of supervisory responsibility.
• Education: Possession of a bachelor’s degree from an accredited college or university in civil engineering, construction management, architecture, public administration or a related field.
• Possession of a valid California Driver's license with a demonstrated history of safe driving.

Desired Qualifications:

Certifications & Licenses (any of the following):

• Professional Engineer (PE)
• Licensed Architect
• Certified Facility Manager (FM), by International Facility Management Association
• American Public Works Association (APWA) Certifications (e.g. Certified Public Works Professional-Supervision)
• Project Management Professional (PMP), by Project Management Institute (PMI)
• PMI Construction Professional (PMI-CP)
• Licensed General Contractor (Class B or A)

EMERGENCY RESPONSE

This position will be designated as an emergency response worker and must be prepared to respond during weather emergencies or crises. They will be responsible for collaborating with other city departments and external agencies to address and mitigate emergency conditions.

For a full listing of job duties, KSA's and qualifications, see Job Description link.

Looking for a career with impact? The City and County of San Francisco (CCSF) and some of its various departments are hiring Custodians! Help us create a clean and welcoming space for guests, employees, tenants, and the communities we serve while growing your career. Interested? Apply today!

Under direction, the Custodian performs routine manual cleaning tasks in public buildings, schools, other facilities, and surrounding areas. 

Examples of essential duties include but not limited to the following:

• Sweeps, scrubs, mops, spots and waxes floors; vacuums and cleans rugs and carpets.
• Cleans, dusts and polishes cabinets, furniture and woodwork; empties and cleans waste receptacles and ashtrays.
• Cleans stairways and hallways; cleans and disinfects restrooms and replenishes supplies; may perform minor duties in unplugging sinks and toilets; cleans offices and lobbies; cleans ceilings, walls, window shades, light fixtures and venetian blinds.
• Assists in moving and arranging furniture and equipment.
• Turns out lights and locks doors and windows.
• Operates scrubbers, buffers, waxers and related electrical appliances and equipment; may tend simple, low pressure heating and ventilating systems; may check water levels in gauges and periodically perform routine servicing to boilers and pumps.
• In recreational areas, cleans auditoriums, gymnasiums, club houses and locker rooms; picks up papers and rubbish in play areas; hangs flags and decorations; reports evidences of vandalism, broken plumbing, windows, doors, locks, etc.
• May wash interior glass partitions and interior and exterior windows which can be easily reached from floor or ground level.
• As school custodian, may supervise and maintain order among students during recess periods; distributes milk or other refreshments to students; performs minor duties in repairing  chairs, desks and toys.
• Performs related duties and responsibilities as assigned.

The Engineering Group Manager – Facilities will oversee a diverse and talented team responsible for managing the planning, design, and construction of capital projects at the Santa Clara Valley Transportation Authority (VTA). This individual will lead the delivery of high-impact projects ranging from transit infrastructure upgrades to the improvement and rehabilitation of maintenance yards and other critical facilities. The role includes overseeing staff, consultants, and stakeholders in the successful execution of these projects, while also ensuring compliance with VTA’s overall objectives and community needs.

Work for the City of Sunnyvale: The Heart of the Silicon Valley Visitors and residents enjoy Sunnyvale's beautiful, clean suburban setting, efficient, high-quality city services, low crime rate, quality schools, and 18 prize-winning parks.

We are looking for an Active Transportation Planner to help the City of Sunnyvale to implement and improve bicycle, pedestrian and Safe Routes to School infrastructure and programs. This position will perform professional transportation planning and general design in bicycle, pedestrian and automobile integration, the use of different types of bicycle facilities and alternative modes of transportation.

The position will have a primary focus on the implementation, reporting and further development of the City’s active transportation network and programs. This will include public outreach, coordination with various departments, and other governmental agencies.

We are seeking a candidate that can communicate effectively with various stakeholders, think critically and objectively, able to learn quickly, and understand how to work within a process to achieve goals.

Working for the City of Sunnyvale as an Active Transportation Planner is both challenging and rewarding and you are provided an opportunity to invest in the community and see the results of your work. All of this, plus a generous benefits package that includes a competitive salary, career development, and training opportunities make the City of Sunnyvale a great place to work.

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the supplemental questionnaire.  The position opens on September 12, 2024, and the final filing date is October 24, 2024 at 5:00 pm. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary: $59.52 - $75.97 Hourly

The Community  Action Program Specialist determines client’s needs for program services and provides case management and/or crisis intervention in one or more various program areas. The Community Action Program Specialist II is the full journey level class within the series and is   distinguished from the entry level class by the performance of the full range of duties, including the more complex cases. This position is full-time and is scheduled for forty (40) hours per week.

WHAT YOU’LL DO

• Analyzes clients’ financial and eligibility information to determine initial or continuing eligibility for programs.
• Secures case documentation, records, and/or other information from other agencies as required.
• Interview and evaluates clients for specific program services eligibility and/or employment opportunities, including service needs assessment and crisis intervention, to assist individuals/families in achieving self-sufficiency. 
• Conducts orientation workshops for new and returning participants; explains regulations, rules and policies to clients and apprises them of their rights and responsibilities for program participation.
• Receives and responds to inquiries regarding program services from clients, other agencies, and the general public.