Search Jobs

Distinguishing Characteristics: The Library Assistant I is the entry level classification in which incumbents perform the more routine library service functions, including shelving, routing of materials, weeding and shelf-reading books, and other assigned projects. Initially under closer supervision, incumbents learn to perform functions within established guidelines. Scheduling is flexible.

Duties and Responsibilities:

• Performs a variety of circulation duties in the adult and children’s area of the library; checks in and checks out materials; prepares materials for return to the circulating collection; conducts router; assists patrons and explains the use of computers as well as other related equipment available for general public use. 
• Demonstrates a full understanding of applicable policies, procedures and work methods associated with assigned duties.
• Opens and closes branch library facilities if scheduled at that time.
• Inspects returned materials, including books, publications and video tapes for damage; performs mending, cleaning and repair of materials as necessary; removes and returns expired holds.
• Assists in weeding and shelf-reading; removes designated materials from the collection; reorganizes shelved materials through visual inspection.
• Establishes positive working relationships with representatives of community organizations, state/local agencies, City management and staff and the public.

Supervising Librarian

San Rafael Public Library

Library & Arts Division

$6,055 - $7,360 per month

Plus excellent benefits

DEADLINE TO APPLY:  Apply by Tuesday, December 31, 2019, for first consideration

If you answered YES to any of these questions, we’d love for you to apply!

The Supervising Librarian is a coach, mentor, and guide with proven skills in leading people and managing programs and budgets.  They will be a highly collaborative, motivated and customer-focused individual with excellent communication skills.  The ideal candidate will want to be part of a dynamic leadership team, is willing to take risks, and be energized to change.  Previous experience demonstrating successful collaborations with school and community partners is highly desirable.

The Supervising Librarian position is in the Library & Arts Division of Library and Recreation.  This new department encourages the growth and development of a strong community by creating experiences that spark curiosity and enable lifelong learning.  We are dedicated to providing quality service through continual improvements to our programs and services for persons of all ages and abilities.  Under direction, the Supervising Librarian will plan and organize a specific section of the Library & Arts Division and is responsible for the full supervision of Library Assistants and other Librarians.

This multi-position class is a working supervisor level in charge of personnel and activities associated with a specific division or function.  These positions participate in the work of the unit as needed.  The positions are guided by established policies and procedures, principles of the field, and management personnel.  This class is distinguished from the Librarian II in that the latter is a professional specialist, whereas this class is a working professional supervisor with associated authorities and responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES (include the following. Other duties may be assigned):

• Plans and schedules employee shifts, work days, rotation of tasks, and daily or special work assignments.
• Plans, develops, and implements procedures and processes.
• Plans and reviews the work of Library staff and volunteers.
• Interviews applicants for employment and recommends selection.
• Appraises employee performance, documents disciplinary problems, recommends and carries out disciplinary actions, and recommends merit increases.
• Maintains statistics and prepares reports.
• Maintains logs and records, conducts routine and special surveys and tabulation of usage of materials, patron demographics, and related information.
• Uses online systems to develop, organize and maintain collections.
• Acts as liaison for the division with other library divisions, City departments, and the community.
• Operates various computing devices.
• Oversees collection development for the division.
• Trains and supervises staff.
• Provides outreach to schools and community groups.
• Serves as reference librarian.
• Utilizes print, multimedia, and online library information resources to provide direct readers advisory and reference service to library patrons.
• Performs related duties as required.

To be eligible for this position you must have the knowledge of: 

• Principles and practices of supervision.
• Work planning and control, including selection, appraisal, counseling, and motivation of employees, and  planning, scheduling and directing work.
• Library services and collections.
• Professional practices and techniques of library science.
• Online library systems and information resources.

To be eligible for this position you must have the ability to:

• Supervise library staff directly; including planning, scheduling, assigning and appraising work, and counseling employees.
• Establish and maintain effective working relationships with other library staff, employees, and patrons. 
• Identify problems and develop effective courses of action for their resolution.
• Maintain complex records and prepare reports.
• Work evenings and weekends.
• Use online resources and computing devices.
• Use and explain library resources.
• Communicate effectively both verbally and in writing.
• Develop and promote library programs and services.

• Master’s in library science issued by a college or university accredited by the American Library Association is preferred.
• Five (5) years of professional library experience with three (3) years’ experience in adult services, children’s services, or branch operations.

LANGUAGE/MATHEMATICAL/REASONING SKILLS:

• Ability to read and interpret documents such as safety rules, procedure manuals, and operating and maintenance instructions.
• Ability to write reports, correspondence, and procedure manuals.
• Ability to speak effectively before groups.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly exposed to video display and regularly works in inside environmental conditions.  The employee occasionally works with use of personal vehicle.  The employee occasionally works in evenings or weekends.  The noise level in the work environment is usually quiet.

APPLICATION AND SELECTION PROCESS: 

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application.  The examination process may include the following: application appraisal, oral board interview examination, fingerprinting/background check, pre-employment medical exam, and DMV report.  The passing point for the oral board examination final score will be 70%.   To file an application, go to:  www.calopps.org.  Select “Member Agencies”.   Select “San Rafael”.   Follow this clink to apply via calopps.org: https://www.calopps.org/san-rafael/job-19951886

For more information about the City of San Rafael, please visit www.cityofsanrafael.org

Reasonable Accommodation: The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants. If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 no later than three (3) calendar days before the test date.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

DESCRIPTION/RESPONSIBILITIES:

Supervising Applications Analyst 

The Police Department is seeking to fill an opening for a Supervising Applications Analyst in the Systems Development Division of the Bureau of Technical Services.  This position will manage the Applications Sustainment Support team, including activities related to developing and maintaining major department wide applications, which includes the 911 Communications, Record Management Systems,  and Police Department operations.  This position will also develop, maintain, and update the methodologies that measure performance of various facets of Police Department applications.  This is a hands-on position whose daily activities include management of a team (currently consisting of 2 Information Systems Analysts, 2 Senior Systems Applications Analyst, Analyst, and Staff Specialist). The Systems Development Division supports a main campus and 22 field offices, ensuring availability and reliability of critical systems is paramount. This position reports directly to the Information Technology Manager. Excellent command of verbal and written communication skills is required. 

The responsibilities include, but are not limited to the following: 

     * Research, plan, and implement best practices and strategies that address the applications needs for the Department, including development, administration, upgrade of the various applications used by the Police Department (911 Communications, RMS, Business Intelligence, and PD Applications).

     * Provide administration for Department Database including the following: Install, configure, start/stop, upgrade, patch monitor , manage , performance tuning, troubleshooting and maintain database objects, third party tools, replication, and clustering

     * Maintain documentation of the database/instance configurations.

     * Configure database backups and ensure backups are executed successfully

     * Apply Security Technical Implementation Guideline (STIGs) on all databases.

     * Analyze issues holistically, from the application tier through the database down to the storage.

     * Resolve database, systems, and infrastructure-related issues.

     * Knowledge of Oracle and SQL DBMS and its components.   Specifically, the knowledge and experience needed to integrate with other applications from Oracle and SQL platforms.

     * Ability to read DB Schema and compose contrived and formal relationships between tables specifically to develop forms and applications and Crystal Report integration.

     * Knowledge and experience using Microsoft Visual Studio, Eclipse SDK or other enterprise development applications to develop Java, JavaScript, VB, C++, C# or other high level programming languages

     * Knowledge of configuration and deployment of Microsoft IIS and previous experience deploying Web applications using IIS.

     * Coordinate Department needs with stakeholders and Police Department Senior Staff, and create a mid-range plan of applications development and implementation.

     * Provide administrative oversight over the Systems Development Division personnel and contracts. Take ownership and act with a high sense of urgency.

Work closely with the City's IT Department in coordinating city wide applications and the utilization at the Police Department.  

The successful candidate will have solid information management experience, strong interpersonal and management skills, and hand-on experience with systems, equipment and methodologies used by police departments.  

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Competencies 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

Job Expertise - Demonstrates knowledge and use of applicable Citywide and departmental procedures/policies; demonstrates knowledge and use of applicable federal and state rules and regulations. Knowledge of, and strong experience in, database development and programming such as; Oracle and SQL Server, as well as an understanding of complex database concepts and interfaces including the implications of different database designs. 

The ideal candidate will also possess a combination of the following knowledge and experience:

     * Oracle 11g and12c database, Oracle Data Guard, Oracle Enterprise Manager (OEM), Oracle Recovery Manager (RMAN), Oracle Database appliance (ODA)

     * Oracle Certified Professional (OCP) and/or MSCA is highly desirable

     * MS SQL Server Database Mirroring, MS Failover Cluster, SQL programming

     * UNIX  and /or Linux

     * PowerShell programming

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner. 

Planning - Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

Project Management - Ensures support for projects and implements agency goals and strategic objectives.

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills - Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form; responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility

Technology Use/Management - Uses efficient and cost effective approaches to integrate technology into the workplace and improve program effectiveness.

Management - Evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and the work unit.

Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Creativity - Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process:

* Please describe in detail of your work experience and includes years of experience. Your experience should be consistent with your work history.  

*Please describe in detail your recent participation in a software development project, your role, summary of the project approach and the key factors that contributed to the success of the project. 

*Please describe in detail your experience with Information Technology within the Police Department, or in a similar setting. How do you believe your previous experience and responsibilities would transfer into this position?

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of this position, please contact Rudy Yeung (rudy.yeung@sanjoseca.gov.)

If you have questions about the selection or hiring processes, please contact Alexandria Rodriguez (Alexandria.Rodriguez@sanjoseca.gov. ) 

The City of Thousand Oaks is seeking highly motivated and results oriented Utilities Maintenance Workers for the Water and Wastewater divisions.  Dependent upon candidate qualifications, the vacancies will be filled at the I, II or Trainee levels.  The successful candidate will work at the City’s Municipal Service Center in the Newbury Park area of Thousand Oaks.

Primary responsibilities:

• Perform a variety of construction, maintenance and repair duties as it relates to the water/wastewater industries 
• Perform heavy manual labor
• Inspect and perform maintenance on various lift stations
• Operate a variety of maintenance and construction equipment

The County of San Mateo Department of Public Works is seeking highly qualified candidates

for the position of Deputy Director of Road Services.

The Department of Public Works serves the unincorporated areas of San Mateo County, providing public services and operating facilities that benefit the community, County employees and clients of County agencies. The Department plans, designs, constructs, operates and maintains facilities and equipment that support County programs and services, the general public, and County employees. The Department advises the Board of Supervisors on all public works issues, including rates and charges for services that are fair to both the users and service providers.

The Deputy Director of Road Services Division is responsible for developing and implementing Division and Department goals, objectives, policies and priorities and providing full first line and second line direct supervision within the Division. The position reports directly to the Director of Public Works and is expected to play an integral role on the Department's management team. The Road Services Division includes approximately 83 employees and ensures that County roads, including drainage facilities and vegetation, are operated, maintained, repaired and constructed in an acceptable, professional and timely manner in order to preserve the infrastructure and provide the traveling public with quality maintained and constructed roads. This Division is also responsible for vehicle and equipment procurement, as well as maintenance and repair services of over 1,250 vehicles and pieces of equipment for County agencies and departments. The Division is responsible for managing all aspects of the County road right of ways, including traffic engineering, encroachments and traffic control infrastructure, in approximately nineteen unincorporated urban, suburban and rural areas.

The ideal candidate:

The Deputy Director for the Road Services Division will have a thorough understanding of the principles, practices and administration of municipal public works and capital projects, a proven track record of budget development, sound engineering practices, extensive experience in fleet management and roadway design, construction and maintenance. Certificate of Registration as a Professional Civil Engineer in the State of California is highly desirable.

The Department of Public Works is seeking applicants with enthusiasm for, and dedication to, public service while possessing the following qualities:

• An approachable leader with a management style that quickly fosters trust, loyalty, respect and commitment from employees and other county managers
• Fosters working in a strong team-oriented and non-territorial environment
• An inspiring leader who champions development and provides meaningful feedback while leading change and supervising staff
• Thinks clearly under pressure and maintains a positive attitude and sense of humor
• A skilled communicator, both orally and in writing, who can make public presentations that are interesting, informative and persuasive
• Has a track record of demonstrated accomplishments, including making tough decisions and getting things done
• A proactive innovative problem solver with a "can do" attitude
• Is able to balance the wants and needs of the public with financial limitations and/or technical requirements
• Is willing to take reasonable risks, is not threatened by change and promotes and welcomes new, creative ideas
• Sets clear expectations, monitors performance and holds employees at all levels accountable
• Has demonstrated a strong understanding of public works financing and budget implementation

Qualifications:

The successful candidate will have over five years of increasingly responsible experience in a public works agency or a large organization responsible for fleet management and/or engineering associated with the maintenance of roads and associated facilities, including over two years in higher-level management. Successful applicants who are registered as a Professional Engineer in the State of California will receive an additional 5% differential added to their salary.

To learn more about this exciting career opportunity and the requirements to apply online, please visit our job posting:  Deputy Director of Road Services

The City of San Mateo Public Works Department currently has an opening for the position of Management Analyst

FINAL FILING DATE: Open Until Filled

Position:                           Management Analyst

Salary:                               $40.00/hr - $46.00/hr (depending on qualifications)

Job Type:                          Part time, year round

Location:                          Administrative  Office for Public Works Department, 1900 O'Farrell,

                                           Suite #320, San Mateo, CA  94403

Hours:                               20-40 hours per week/flexible schedule 

Close Date:                       Open until filled, resumes will be reviewed as received

THE POSITION: The Public Works Department at the City of San Mateo has an opportunity for a per diem management analyst to work in its Administrative offices. The Department, which has about 145 full time employees, is responsible for the City’s major capital projects and infrastructure including streets, street lights and traffic signals, sewer and storm conveyance systems, wastewater treatment plant, a major lagoon and dams and levees.  The Management Analyst is part of the Department’s Business Group team which supports all the Divisions within the Department with budget development and monitoring, contract management, performance measurement, analysis and report writing, and public relations and community outreach.

MINIMUM QUALIFICATIONS:

• Equivalent to a BA/BS from an accredited college or university with major work in public or business administration or a closely related field.
• General administrative experience, such as experience conducting research and data analyses
• Strong analytical, writing and verbal skills; effective written and oral communication
• Able to work independently with direction from supervisor

DUTIES: The Management Analyst may work on a variety of projects within the Department, depending upon their interests. Some of the primary assignments may include the following:

• Compile and analyze data for Department budgets. Review data on Department expenses and assist with recommendations for the Department budgets.
• Complete analysis on performance measures. Research performance measures and work with staff to develop consistent and relevant performance measures for Department.
• Support Department programs. Assist with review and approval of applications for the Department’s private sewer lateral cost share program.

HOW TO APPLY:

Interested candidates should submit an official City of San Mateo employment application and supplemental questionnaire on-line on CalOpps.org.

or

Submit an official City of San Mateo application and supplemental questionnaire to the City of San Mateo Human Resources Department, 330 W. 20th Avenue, San Mateo, CA 94403

Attn: Abby Veeser

Public Works Department

330 West 20th Avenue

San Mateo, CA  94403

Email: aveeser@cityofsanmateo.org

City of San Mateo employment application form may be obtained at City Hall - Human Resources Department or online at www.cityofsanmateo.org.

This position is considered part time and offers no benefits.

Fine Print

Prior to hire, candidates will be required to successfully complete a pre-employment process, including a Department of Justice (DOJ) fingerprint check. A conviction history will not necessarily disqualify an applicant from appointment.

The policy of the City of San Mateo is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual preference, marital status or national origin. It is the intent and desire of the City of San Mateo that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment. The City of San Mateo is an Equal Opportunity Employer (EOE).

FINAL FILING DATE: We are accepting applications on a continuous basis; PERS retired annuitants are not eligible to apply.

IT IS MANDATORY THAT YOU COMPLETE THE SUPPLEMENTAL QUESTIONNAIRE. YOUR APPLICATION WILL BE REJECTED IF YOU DO NOT PROVIDE ALL NECESSARY INFORMATION.

THE POSITION

The Human Resources Department is accepting applications for the temporary and part-time position of Library Page in the Parks, Recreation, and Libraries Department. The work schedule will be during normal Library hours including evenings and weekends. This position is limited to 25 hours per week for a maximum of 1,000 hours per fiscal year.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

THE DEPARTMENT

The City of Roseville Parks, Recreation & Libraries Department incorporates our culture into our everyday interactions with our co-workers and our community.

• Take Pride - We’re proud of the services that we provide to our residents.
• Be Creative - We encourage an environment that allows for passion and innovation.
• Always Improving - We embrace change by fostering opportunities to learn, adapt and grow.
• Work As a Team -Teamwork makes us stronger, more efficient and adds value to our department.
• Make it Fun - We celebrate our co-workers, achievements and successes.

DEFINITION

To perform a variety of duties related to performing routine, repetitive and manual work in connection with the use and maintenance of library resources.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Assist customers in the use of self-check machines, copiers, microfilm/fiche readers, computer printing with the print management systems and the computer reservations software.
• Register customers and collects payments for Parks, Recreation and Libraries classes and events.
• Shelve, sort, shift, and file library materials following established procedures.
• Check in returned materials, observing their condition and bringing damaged materials to the attention of higher level library personnel for disposition.
• Check out materials to customers.
• Organize returned materials and delivers them to proper sorting shelves.
• Use office equipment and personal computer to perform simple clerical tasks.
• Promote and enforce safety procedures.
• Assist with free and fee based library programs; assist with room set up; check in program participants; distribute program materials.
• Build and maintain positive working relationships with co-workers, other City employees, volunteers and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Basic knowledge of computers, alphabetizing, indexing, and/or filing methods.
• English usage, spelling, grammar and punctuation.
• Practices and methods of public relations and customer service; techniques and principles of effective interpersonal communication.
• Modern office equipment, methods, procedures, and computer hardware and software.
• Principles and techniques of first aid and CPR.

Ability to:

• On a continuous basis, sit at desk and/or stand at counter for long periods of time; bend twist and reach, stoop, kneel and squat while shelving, opening boxes or moving equipment.
• Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; set up booths, hang banners, move tables, chairs and carry supplies; lift or carry weight of 45 pounds or less.
• Make accurate mathematical computations.
• Write and use keyboard to communicate and to enter circulation and collection data.
• Use carts to move library materials.
• Retrieve materials from high/low shelves.
• Assist in training library trainees and volunteers.
• Understand and translate City and Library policies and practices into everyday working practices; make sound decisions with solid problem solving methods.
• Respond to emergency situations in a calm and effective manner; administer first aid and CPR, if certified.
• Learn to identify problems regarding the facility and programs; refer difficult problems/irregularities for more advanced attention and recommend possible solutions.
• Understand and carry out written and oral directions.
• Maintain accurate and up-to-date records.
• Communicate tactfully with customers.
• Communicate effectively and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training

Experience:

• No experience required.  Six months of general customer service experience or the equivalent in library employment is desirable.

Training:

• Equivalent to the completion of the eleventh (11th) grade or sixteen (16) years of age.

License or Certificate

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.
2. This position requires candidates to have the equivalent to the completion of the eleventh (11th) grade or be at least sixteen (16) years of age. Do you meet this requirement?

• Yes
• No

3. Are you a current CalPERS member? A current CalPERS member is someone who has funds on deposit with CalPERS.

• Yes
• No

4. The Library is open Monday through Wednesday 10 AM – 7 PM, Thursday and Saturday 10 AM – 5 PM, and Sunday 10 AM-2 PM. Please list what your availability is during our business hours.

Note: Minors may have preclusions or restriction in duties assigned pursuant to 29 CFR § 570.

SELECTION PROCESS

Applications will be screened by the Human Resources Department for minimum qualifications.  Qualifying applicants may be contacted by the Department to interview. Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.

DEVELOPMENT SERVICES ANALYST

Development Services Analyst (Business Analyst)

SALARY:                                              $5451.40 to $7670.69 monthly (26 pay periods annually)

FINAL FILING DATE:        We are accepting applications until closing at 5 pm, December 17, 2019

THE POSITION

The Human Resources Department is accepting applications for the Regular and Full-time position of Development Services Analyst in the Development Services Department.  The normal work schedule is Monday through Friday, 8 –5 pm; a flex schedule may be available.

The City of Roseville promotes a no smoking atmosphere.

THE CITY

The City of Roseville (COR) incorporates the following CORe Competencies as part of the City’s culture:

• Focus on people: Develop and deliver service-oriented solutions that meet or exceed expectations.
• Build trust: Ensure honesty and integrity to gain confidence and support of others.
• Ensure accountability: Take responsibility for the outcomes of one’s own work and foster a sense of ownership in others.
• Communicate effectively: Deliver clear, concise messages and actively listen to ideas and questions.
• Collaborate inclusively:  Build effective working partnerships, alliances, and teams.
• Make quality decisions: Make sound, timely decisions and recommendations.
• Be adaptable/agile: Change approach or methods to best fit the situation and effectively balance competing priorities.

DEFINITION

To perform professional and technical duties in support of Development Services Department activities and operations; to coordinate, oversee and serve as a technical resource for the implementation and integration of new program elements into the enterprise permitting and data tracking system; to provide technical assistance with respect to data analyses and the development of reports; and to analyze, develop and recommend process improvements to existing business systems to achieve the department’s goals.

DISTINGUISHING CHARACTERISTICS

• Receives direction from assigned supervisor or management personnel.
• Exercises technical and functional supervision over technical and administrative support personnel.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

• Oversee, coordinate and review the work of technical staff as it relates to the development and maintenance of the enterprise permitting system, the production of reports, and the production of maps, visual materials and other documents used in presentation.
• Assist the department in meeting State and Federal rules and regulations related to updating and maintaining development standards, zoning ordinances, and the general plan with the use of databases and other systems.
• Provide systems management for department specific systems, databases, reporting and mapping applications.
• Provide  graphic,  drafting,  reporting,  mapping  and  GIS  support  to  internal  and  external customers; receive and review requests from departmental staff, other departments and outside agencies and determine the best way to meet their needs.
• Receive and respond to technical requests for data analysis, data processing, program modifications, and training.
• Recommend processes and procedures to integrate new program elements into permitting system.
• Produce analytical and technical reports with the use of data processing systems that support the overall goals and needs of the department and City.
• Research, analyze, compile and interpret social, economic, population and land use data and trends.
• Manage and participate in various special projects and studies.
• Work closely with departmental staff to understand and identify needs; analyze, evaluate and present proposed business procedures or problems to define data processing needs.
• Review and make recommendations for process enhancements and provide technical troubleshooting support.
• Coordinate the department’s internal customer needs assessment survey; prioritize and recommend action in response to survey results.
• Serve as liaison with the Information Technology Department and outside vendors.
• Represent  function  on  committees,  outside  organizations,  and  at  staff  subcommittees  as necessary; coordinate technical support activities with other departments and divisions and outside agencies.
• Answer questions and provide information to the public, via telephone, e-mail, and written correspondence related to technical support program and operations; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

• Principles and practices of computer systems and related analysis and design. Principles and practices of community development and permitting.
• Principles and practices of relational database techniques and design. Principles and practices of GIS concepts, surveying, drafting and mapping.
• Research methods and procedures including statistical analysis and report writing.
• Pertinent local, State and Federal laws, ordinances and rules.
• Principles of project management.

Ability to:

• Perform professional work in support of the Development Services Department’s business needs.
• On a continuous basis, know and understand all aspects of the job.  Intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
• On a continuous basis, sit at desk for long periods of time.  Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Extract and analyze data and produce technical reports.
• Analyze, develop and implement business solutions.
• Perform complex analytical research, relational and spatial analysis and GIS mapping. Train or instruct users in the use of computer equipment and operating procedures. Prepare a variety of reports and maintain accurate records and files.
• Problem solve, make decisions, and give direction.
• Develop and recommend policies and procedures related to assigned operations Advocate on behalf of the department for change and process improvement. Identify new technology solutions to manage the workload of the department.
• Monitor the effectiveness of existing systems and procedures and make and implement recommendations for change.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

EXPERIENCE AND TRAINING

Experience:

• Two years of responsible experience identifying, developing and implementing technological business solutions, preferably as it relates to urban planning or development related activities.

AND

Training:

• A Bachelor’s degree from an accredited college or university in computer   science,   information   systems,   business   management,   accounting, business information systems, finance, planning or a related field.  Relevant work experience as described above may be substituted for the educational requirement on a year for year basis.

License or Certificate:

• Possession of a valid California driver’s license by date of appointment.

SUPPLEMENTAL QUESTIONNAIRE

1. Your responses to questions 2-3, the applicant’s education, training and experience, will be scored using a pre-determined formula.  Your responses to these questions must be consistent with your employment application information.  This experience must also be described in the “Work Experience" section of this application.  Responses to the supplemental questionnaire that are inconsistent from your “Work Experience” section in the application will not be scored.  I understand and agree with the above instructions.

• Yes
• No

2. Was any of the work experience listed on your application an unpaid internship, or volunteer work?  If so, please list below which ones.

3. How many years do you have working as a Business Analyst?

• Less than 2 years
• 2-3 Years
• 3-4 Years
• 4-5 Years
• 5+ Years

The City of Roseville’s enterprise permitting system (Accela Automation) has a growing footprint within the City. Currently supporting five departments/divisions (Building, Code Enforcement, Engineering, Fire, and Planning) with more on the way, the Development Services Department is looking to recruit a skilled, customer focused, and professional Business Analyst to our team to assist in new feature development as well as ongoing system support. This Analyst position will perform a wide range of duties which could include, but is not limited to: requirements gathering and analysis, system configuration/testing using proprietary toolsets, JavaScript programming, report development, customer support, and documentation.

Describe your knowledge, skill, or ability in each of the following areas. In so doing, please provide any relevant work experience and specific examples that demonstrate your competency. Note: although encouraged, it is not required to respond to all eight areas listed below.

• Requirements Gathering
• System Configuration
• Process Improvement
• Software Implementation
• Technical Writing and Documentation
• Customer Support
• JavaScript or other programming languages
• SQL, SSRS Reporting, or Business Objects/Crystal Reporting

SELECTION PROCESS

All candidates meeting the minimum qualifications will have their application scored in a Formula Rate Examination.  The applicant’s experience and education will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the Employment List.  Supplemental questions will be utilized by the department hiring authority to make interview and selection determinations.  Final appointment is contingent upon a check of past employment references, passing a City-paid fingerprint check and depending on position applied for a pre-employment medical exam and a drug and alcohol screening test.

THE CITY OF ROSEVILLE IS AN EQUAL OPPORTUNITY EMPLOYER.  IF YOU REQUIRE AN ACCOMMODATION DUE TO A DISABILITY, PLEASE CONTACT THE HUMAN RESOURCES DEPARTMENT AT LEAST 5 WORKING DAYS BEFORE A SCHEDULED INTERVIEW/EXAMINATION PROCESS.  MEDICAL DISABILITY VERIFICATION MAY BE REQUIRED PRIOR TO ACCOMMODATION.